Your videos helped me start dropshipping. God bless you! I sell to US and UK markets but I don’t know how to handle returns. Should the customer return directly to the supplier or how do I go about it?
I'm happy to hear that my video has helped you to start your drop shipping. When it come to return the best way to go about it is to use 3PL services so that they buyer can send the return to the US warehouse and the warehouse and process the return. However if you are not financially strong enough to use such services you can always contact your china supplier and notify them about the return that way the package will be return back to china. Alternative you can ask the customer to keep the item and offer a partial refund like 50% refund, and count it as your loss. I hope this help, I wish you all the best in your dropshipping journey
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Your videos helped me start dropshipping. God bless you!
I sell to US and UK markets but I don’t know how to handle returns. Should the customer return directly to the supplier or how do I go about it?
I'm happy to hear that my video has helped you to start your drop shipping.
When it come to return the best way to go about it is to use 3PL services so that they buyer can send the return to the US warehouse and the warehouse and process the return.
However if you are not financially strong enough to use such services you can always contact your china supplier and notify them about the return that way the package will be return back to china.
Alternative you can ask the customer to keep the item and offer a partial refund like 50% refund, and count it as your loss.
I hope this help, I wish you all the best in your dropshipping journey