BenQ SW2700PT - 5 Years Review: the 2K Hardware Calibrated Display that changed the industry!

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  • Опубликовано: 4 дек 2024

Комментарии • 148

  • @ArtIsRight
    @ArtIsRight  4 года назад +2

    Please make sure that you like and subscribe!

    • @ArtIsRight
      @ArtIsRight  4 года назад

      :)

    • @innerbloom3664
      @innerbloom3664 4 года назад

      Hi Art, great video! I am a hobbyist photographer, occasionally doing paid work. Would you consider this monitor a good monitor for other uses as well? Such as casual youtube and netflix viewing?

  • @alex.muntean
    @alex.muntean 4 года назад +4

    I love mine. And I love a company that listens to their customers. Thanks!

    • @ArtIsRight
      @ArtIsRight  4 года назад +1

      @Alex Muntean, thank you, absolutely customer feed back is important to BenQ!

  • @NeilSnapePhotography
    @NeilSnapePhotography 4 года назад +3

    BenQ launched the SW2700Pt at the right time and right market. The quality is way above expectations for price point. The SW line continues in this tradition, without surprises, and there is a reassuring continuity with similar characteristics. BenQ entered into the closed circle of two to become the only other to follow without fail or surprises, which the others newcomers to high end editing monitors fail to have. Great video again Art.

    • @ArtIsRight
      @ArtIsRight  4 года назад

      @Neil Snape, thank you! Yes BenQ has done an amazing job here. There are some growing pains with Palette Master Element but those are smoothing out with each new releases.

  • @apjferreira1
    @apjferreira1 4 года назад +1

    I've ordered this monitor a few days ago but because it had a pink spot i had to return it. Unfortunately I might need to choose another brand because this one is sold out. Great video, Art. :)

    • @ArtIsRight
      @ArtIsRight  4 года назад

      @Patrícia Ferreira, I'm sorry to hear that. But the SW270C is a fantastic upgrade to this model. I would consider that one before I consider another brand. IMHO, there's no other brand in the market today that carries BenQ overall quality vs price point :)

    • @apjferreira1
      @apjferreira1 4 года назад

      @@ArtIsRight Meanwhile, the store contacted Benq for another monitor. Maybe I'll be lucky, let's see. That model is also sold out.

    • @ArtIsRight
      @ArtIsRight  4 года назад

      @Patrícia Ferreira, if you don't mind me asking, what geographical area are you locate in? And this would be a warranty replacement. I'm sure they'll take care of you. Either way please keep me posted.

    • @apjferreira1
      @apjferreira1 4 года назад

      @@ArtIsRight *Update* BenQ sent me a new sw2700pt unit which works fine, at least for now. Unfortunately the dvi cable didn't work and I needed to buy a HDMI one. For some reason that cable wasn't included in the package. I'm quite happy with this monitor! :D

    • @ArtIsRight
      @ArtIsRight  4 года назад

      @Patrícia Ferreira, glad that worked out.

  • @nevinkuser9892
    @nevinkuser9892 3 года назад

    Excellent review man, thank you very much! Planning to get a m1 Mac mini and I need this monitor!

    • @ArtIsRight
      @ArtIsRight  3 года назад

      As of this writing the calibration software is not compatible with M1 yet, but will be soon, so by the time you get your, you should be ok.

  • @mr.l6982
    @mr.l6982 2 года назад +1

    Thank you Art! I still have my 2700PT monitor and it is very lightly used. How long can one expect the monitor to last? 15-20 years?

    • @ArtIsRight
      @ArtIsRight  2 года назад

      Possibly, it will be really old by then. If it functions and can calibrate well I would continue to use it.

  • @stuartayton8567
    @stuartayton8567 Год назад

    Hi Art. I find your videos very informative and have followed them to calibrate my SW2700PT. Other photographers on You Tube swear by slightly different settings in the set up, but I have found yours the best to suit me. I have a question on connections. When I calibrate I have the HDMI port connected to my Dell XPS 8940 desktop, I have the control puck permanently plugged in its port, and then I plug in the USB cable from the back of panel to a USB port on my computer, and finally I plug in the X-Rite i1 Display Pro to the top USB port on the left hand side of the panel. On completion of calibration I remove the X-Rite and unplug it from the side of the panel, and I also unplug the USB cable from the back panel to my computer. Is it correct to unplug this USB cable and run without it as I consider it is only to send the ICC to the computer during calibration.

    • @ArtIsRight
      @ArtIsRight  Год назад +1

      Yup, if you don't want to use the USB port for anything else other than calibration, you can remove it.

  • @warrenwang7279
    @warrenwang7279 4 года назад +1

    great video that let me understand more about the panel. I purchased one last Christmas and found the panel is 8 bits from windows display properties page. but my tablet display card has 32 bit true color profile for benq2700. I was wondering why it is 8 bits not 10 bits.

    • @ArtIsRight
      @ArtIsRight  4 года назад

      @Warren Wang, on a Windows system to get 10 bit output you would have to use the really high-end graphic card such as the AMD Vega series or the Nvidia Quadra series. These cards will output 10 bit. Other ordinary low-mid range and gaming card does not have that capability on a PC.

    • @warrenwang7279
      @warrenwang7279 4 года назад

      @@ArtIsRight Is Intel UHD620 graphic card not able to output 10 bits colour?

    • @LK-ff3ir
      @LK-ff3ir 4 года назад

      @@ArtIsRight Nvidia GTX cards support 10 bits output, providing your card is running Studio Driver. In my case I use Nvidia GTX 1070 with two monitors simultaneously ( SW 2700PT 10 bit and Asus 4k 8 bit ) connected to Display Ports ( rule is - avoid HDMI whenever possible :-) ). 10 bit output must be enabled in Nvidia driver.

    • @ArtIsRight
      @ArtIsRight  4 года назад

      @L K thank you for that. I don't have a PC so it is hard to test, I'll update this info in my knowledge base! Much appreciated. And yes avoid HDMI, that has been my saying all along. Some people are adamant about HDMI though.

    • @ArtIsRight
      @ArtIsRight  4 года назад

      @Warren Wang, spec wise from what I can sparse together, it said it support 10 bit output but I could be wrong about this. Again I don't have this GPU to test in house. If I find out any more info I'll let you know.

  • @陈佳新-d5s
    @陈佳新-d5s 2 года назад

    Thanks for the review! By the way, what is the window in the lower right corner of the monitor?

    • @ArtIsRight
      @ArtIsRight  2 года назад

      you are the first person to notice this but that is the text characteristic box for macOS. I didn't realized that was on.

  • @squatch545
    @squatch545 4 года назад +1

    I'm confused. If I buy the SW2700PT, would I be getting a unit from 2015? Or has the PT been upgraded? Or is the SW2700C (usb) model the upgraded version of the PT?

    • @ArtIsRight
      @ArtIsRight  4 года назад +2

      @Joe Smith, no the unit with that manufacture date is gone, you'll be getting the unit with a current manufacture date with updated firmware. They are all USB, all of the unit panel, electronic, designed and connections are the same. The only differences I that the current selling unit has an update current firmware.

    • @squatch545
      @squatch545 4 года назад

      @@ArtIsRight Great, thank you!

    • @ArtIsRight
      @ArtIsRight  4 года назад

      Anytime!

  • @jseboudoir
    @jseboudoir 7 месяцев назад

    Thanks for the video. Is this monitor still good for today's standards, if you can get it for $100? 2K, 27-in, 1440p? Thanks

    • @ArtIsRight
      @ArtIsRight  7 месяцев назад +1

      the spec and size... yes. But the SW2700PT is getting older now, the price is good but I would check and make sure that everything works and that you can still bring up the brightness. If everything works then you are good but do realized that because of the age you might not get as many years out of it. Otherwise, this is a good display.

  • @pe.franciscoxavier4491
    @pe.franciscoxavier4491 3 года назад

    Hi there! great video!!!! I just purchased a used sw2700pt and the rec.709 and P3 color spaces are not available... According to your video these devices received a firmware update. Is there a way to manually upgrade the firmware? I do a lot of video work and really need these features... Thanks for your help!!!

    • @ArtIsRight
      @ArtIsRight  3 года назад

      Not for the SW2700PT, on the newer model there's REC 709 and P3 Also you should be able to calibrate it in that color space as well.

    • @pe.franciscoxavier4491
      @pe.franciscoxavier4491 3 года назад

      @@ArtIsRight I already own two of the SW700PT. They are from 2019. These have the rec.709 and P3 options. But recently, I purchased a used model of the same monitor from 2015. This specific one does not have the rec.709 and the P3. Probably because it is old it does not have these options which appear in the same models of a later manufacturing date. The question is if you know of any firmware update that will give me the these options on the monitor from 2015? Thanks for all your help!

    • @ArtIsRight
      @ArtIsRight  3 года назад

      Older firmware, these display can't be firmware updated. Also even if it was possible, you won't get new color mode / space / gamut because those needs to be factory calibrated.

    • @Jthe5th
      @Jthe5th Год назад

      @@ArtIsRight Does the REV: 00-135-BA have the rec.709 and P3 options?

  • @vinayvenugopal4184
    @vinayvenugopal4184 2 года назад

    Hi Art. Posting on behalf of a friend, who uses the SW2700PT
    " when I connect my MacBook Pro m1 to my Benq using HDMI, photoshop / bridge don’t function well.. I can’t use the trackpad to scroll up / down or using to drag controls"
    I do realise that this is a very old monitor for the new usb-c laptops but, is there a way around this where, my friend could use any sort of convertors on the cables to perhaps resolve the situation ?

    • @ArtIsRight
      @ArtIsRight  2 года назад

      First use USB C to Display Port. Secondly, the connection for the display should not have any baring on the way PS / BR function on the system. What is happening sounds more like an OS issue.

    • @vinayvenugopal4184
      @vinayvenugopal4184 2 года назад

      @@ArtIsRight Thank you. Seems like you could be right
      He has been using a USB-c to HDMI already. Purchased a third party off Amazon since Benq did not provide one.
      He seems to have this trackpad lag issue when using Photoshop only, while the mouse seems to be responding alright to similar functions.
      No issues what so ever on his old 2015 MBP. Just the M1 MBP

    • @ArtIsRight
      @ArtIsRight  2 года назад

      Something is going on with the software or hardware that link the trackpad and computer.

  • @y2kmadd
    @y2kmadd 4 года назад

    Their monitors look amazing. I just wish it came with freesync. Yes, I know it's not for gaming. I enjoy a lot of photography as a hobby, but I have to share my monitor with others. I don't need high refresh rates, but freesync would be nice.

    • @ArtIsRight
      @ArtIsRight  4 года назад

      @ToxicTiki, these are hardware calibration capable displays, they are probably the opposite end of gaming and esports displays. For what you need, you might want to consider BenQ EX line display, which has good color and higher refresh rate. It is their flagship entertainment line.

  • @johnandersen9163
    @johnandersen9163 4 года назад

    Hi ArtIsRight, I wonder If there are any known issues with connecting a MBPro mid 2015 (mine is equipped with AMD Radeon R9 M370x), when using one of the two Thunderbolt 2-ports?
    Might I rather go for using the hdmi-port?
    Can I actually use either SW2700PT or the upgraded SW270C? - connected directly to my MBPpro?
    Will it make sense buying the upgraded model right now, even though my MBPro doesn't have a USB-C? (my next Mac/pc Will definitely have this!)
    I'll appreciate your response on your excellent channel. Have a nice day!
    /John

    • @ArtIsRight
      @ArtIsRight  4 года назад

      If you have the TB2 ports use the mini display port to display port. It is a better connector to use. On the 15" MBP there are no issues with using HDMI, but you do have to calibrate it, otherwise the color will be off if you use HDMI natively. You can use either one to connect to the MBP that you have. If any point the the future you are going to upgrade to a newer apple laptop then I would consider the SW270C Instead, save you the cables and adapter headache.

    • @johnandersen9163
      @johnandersen9163 4 года назад

      @@ArtIsRight Thanks for your rapid response!.... However, just for clarifying; what are the benefits by using one of my two Thunderbolt-2 ports instead of the hdmi-port? You mentioned some color-off-calibrating by using the hdmi. Will this not occur in term of using the TB-2? Thanks in advance.../John

    • @ArtIsRight
      @ArtIsRight  4 года назад

      This video will explain why HDMI can cause issues ruclips.net/video/8oPVHRK2TqA/видео.html if you have TB2 which is mini display to display port just use that.

    • @johnandersen9163
      @johnandersen9163 4 года назад

      @@ArtIsRight Thanks a lot, Art! After having watched your recomended video it makes sense - even to me😊. I'm glad I found your channel!

    • @ArtIsRight
      @ArtIsRight  4 года назад

      You're welcome and thank you!

  • @CrispyOkra
    @CrispyOkra 4 года назад +2

    5 years? I just ordered this today. Did I make a mistake?

    • @ArtIsRight
      @ArtIsRight  4 года назад

      @Hangover Chilly, no mistake, this purpose of this video is to attest the display quality after using it for 5 years. Another model that is newer is the SW270C. Review here ruclips.net/video/yuXb3CAdx48/видео.html
      Comparison between the SW2700PT and SW270C here ruclips.net/video/vpsKML8xX_c/видео.html

    • @XtianApi
      @XtianApi 4 года назад +1

      No. The newer one has increased uniformity and usb type c for 200 more dollars. not worth it to me. Also, they still make this one. This is the workhorse.

    • @ArtIsRight
      @ArtIsRight  4 года назад

      Yes the newer one does have that and the worth would depending on what you do, what you are looking for and if you need USBC or not. For you it might not be but for other it is. Great things that you have options.

  • @breakingthenorm3259
    @breakingthenorm3259 4 года назад

    Should I buy this or the 270c? I ordered the prior but still hasn't shipped due to back order. I'm highly considering canceling and ordering the 270c with Hdr.

    • @ArtIsRight
      @ArtIsRight  4 года назад

      If you have not watched this yet, it should help ruclips.net/video/vpsKML8xX_c/видео.html it depends if the SW270C upgrade is worth it for you and the computer that you are using it with.

  • @varaprasad7769
    @varaprasad7769 4 года назад

    Hi art, which you recommend for web design and print illustrations work between PD2700U and SW2700PT. I work ob Adobe Photoshop, indesign, illustrator, XD

    • @ArtIsRight
      @ArtIsRight  4 года назад

      Comparing these 2, SW is going to provide you with a better color gamut. PD2700U is a 4K where as the SW2700PT is 2K

  • @oriaviram7239
    @oriaviram7239 4 года назад

    Thank you for your content! I've just purchased this monitor and I'm very excited about it. However, I'm having a connectivity problem. I try to connect the monitor to my laptop using the USB cable, but the monitor keeps saying that there is no cable connected. I can't use it at the moment because I don't have ports for the other cables provided. Do you know what might be the problem here?

    • @ArtIsRight
      @ArtIsRight  4 года назад

      What computer do you have? Spec, models, etc.

    • @oriaviram7239
      @oriaviram7239 4 года назад

      ArtIsRight I’m using a Lenovo Yoga 720 13.3” with an 8th generation intel processor, 16GB RAM and an intel 620 graphics card. It should be fine in terms of the specs I think. I’ll try to get a hold on an adapter to try a different cable and see if it works. Do you know of cases where a certain type of port works better than others?

    • @ArtIsRight
      @ArtIsRight  4 года назад +1

      Which USB cable are you using exactly? If you are using USB C with Thunderbolt (TB) you would need an adapter to link the SW2700PT to it. Either Display Port or HDMI, Display Port Preferred. If you are just using the USB 3.0 Type A to Type B then that will not work since that cable will only carry the IO signal and not the video signal. You might want to consider a cable like this to use in conjunction with the USB A to B cable included with the display www.amazon.com/DisplayPort-uni-Thunderbolt-Compatible-More-Gray/dp/B075V27G2R/ref=sr_1_1_sspa?dchild=1&keywords=usb+c+to+displayport&qid=1592603976&sr=8-1-spons&psc=1&spLa=ZW5jcnlwdGVkUXVhbGlmaWVyPUEzVjNVNzQ2SlhGN0ZaJmVuY3J5cHRlZElkPUEwNjUwNjY5M1JaSjRDQ1dZNklMUSZlbmNyeXB0ZWRBZElkPUEwOTY5MTM1MjY1N1VSNjZRVE1PSCZ3aWRnZXROYW1lPXNwX2F0ZiZhY3Rpb249Y2xpY2tSZWRpcmVjdCZkb05vdExvZ0NsaWNrPXRydWU=

    • @oriaviram7239
      @oriaviram7239 4 года назад

      ArtIsRight Oh! So that was the problem. I was only using the USB 3.0 cable, because I’m used to monitors that require only one cable (in addition to the power cable). Was not paying attention here. I’ll get the cable you just recommended. Thank you very much!

    • @ArtIsRight
      @ArtIsRight  4 года назад

      That is USB type C only and your computer needs to support DisplayPort over USB Type C or it has to be a Thunderbolt 3 port. And the only models that really support 1 cable with power delivery at this point is the SW270C and SW321C. The SW271 will support 1 cable but you need to a power adapter to use with it.

  • @juancelestino8563
    @juancelestino8563 4 года назад

    Nice video! How should I calibrate if I’m connecting with a Blackmagic mini monitor through HDMI. I know my color space is rec 709 but I’m not sure if making the calibration trough the video card and Mac OS and then go through the HDMI is accurate.

    • @ArtIsRight
      @ArtIsRight  4 года назад +1

      based on my understanding, you can just calibrate the hook up that you have. Since the signal is outputting in HDMI it should calibrated the signal based on that output. If you are suing SW2700PT then I would choose REC 709 as the RGB Primary on calibration and make sure that the USB is link between the display and computer. Let me know how this goes.

    • @juancelestino8563
      @juancelestino8563 4 года назад

      ArtIsRight thanks for the reply. But I’m going through thunderbolt, Mini Monitor video card, and then HDMI. The signal comes from DaVinci resolve in my case, so here is my doubt about if I should calibrate on Mac OS X with color palette and then when I switch back to the mini monitor it’s accurate, I think it doesn’t. I can’t use color palette with the Mini Monitor.

    • @ArtIsRight
      @ArtIsRight  4 года назад

      You have to calibrate the mini monitor independently via software calibration. It will be as accurate as it can be based on the RGB primary of the mini monitor. There's really no matching but they should come close.

  • @rbeaubien7868
    @rbeaubien7868 4 года назад

    As a 2k monitor do you see any issues in using it to generate timelapse videos that are 4k?

    • @ArtIsRight
      @ArtIsRight  4 года назад

      I don't see any issue with that at all. Everything will just scale down to fit 2K

  • @lisaross6135
    @lisaross6135 3 года назад

    Hi- why would the color balance change on the screen when all I have done is click on the file or move the file slightly? Is this a fault of the monitor? SW2700 BENQ or is something else going on? Also, when I open a file in as a smart object and then open in photoshop, the color balance or saturation is different in camera raw then it is as a photoshop file. Monitor is calibrated. Thanks so much!

    • @ArtIsRight
      @ArtIsRight  3 года назад

      Download PME 1.3.14, calibrate it and see if this issue still occur? Also what is the make and model, size, year of your computer?

  • @theanwarhusain
    @theanwarhusain 4 года назад

    Review was really helpful. Thanks a lot.
    I have been researching for monitors for my new build (Ryzen 7 3700X, Nvidia 2070) for Video and Photo editing (DaVinci Resolve, Shotcut, Lightworks, GIMP, Darktable). Works mainly on Linux. I have shortlisted - 1) BenQ SW2700PT 2)LG 27UK650 3)Acer PE270K 4) BenQ PD2700Q. Please help me choose the best for my need. Can also suggest any other better ones in these price range. Thank you.

    • @ArtIsRight
      @ArtIsRight  4 года назад +1

      If you want the best color you should look at a Hardware Calibrated display, to which in your list the only one that is Hardware calibration capable is the SW2700PT. Eizo makes one too in this price range it is not their top of the line and it does cost a few hundred more. Viewsonic also makes a few hardware calibrated one but from what I gather BenQ and Eizo is at the top of the food chain for hardware calibrated displays right now.

    • @theanwarhusain
      @theanwarhusain 4 года назад

      @@ArtIsRight Thank you so much. Very grateful for the prompt and useful reply.

    • @ArtIsRight
      @ArtIsRight  4 года назад

      you're welcome

    • @theanwarhusain
      @theanwarhusain 4 года назад

      @@ArtIsRight One more question. 2k or 4k for 27'' monitor? What is preferable?

    • @ArtIsRight
      @ArtIsRight  4 года назад

      more of a personal preference and what you intend to do on the screen. 2K is less resolution but readable at native resolution and much less taxing on the video card. 4K most of the time people have it and would run it at some scaling resolution which in a sense defeat the purpose of having a 4K in some senses. For photo editing 2K is suffice, if you want to do any 4K video then 4K might be the one to consider.

  • @benjiepagulong
    @benjiepagulong 4 года назад

    Hello I just ordered mine and I didn’t buy the calibrator do I need to buy it or it’s ok?

    • @ArtIsRight
      @ArtIsRight  4 года назад +1

      You can use it without a calibrator but I highly recommend getting one. I recommend the i1Display Pro, you can get it here. x-rite-photo.2rcf97.net/nYoe6 If you are in the US connect with me on my Facebook page or instagram and I'll give you a 10% off code.

    • @benjiepagulong
      @benjiepagulong 4 года назад

      ArtIsRight I don’t have the budget for it right now but without calibration is still ok right?im gonna buy 1 soon using your link thank you.. I’m from Canada by the way

    • @ArtIsRight
      @ArtIsRight  4 года назад

      Got cha, the link and my code might work in Canada, I am not sure. But for the time being you can run it with the factory calibration, it just won't be as accurate like a customer calibration.

  • @manuelyanez5578
    @manuelyanez5578 3 года назад

    I have had to replace my SW2700PT twice already because they both would have the same issue "the screen would go black randomly and increasing frequency" . Anyone else had this issue?

    • @ArtIsRight
      @ArtIsRight  3 года назад

      Please see my answer in the other post. If you replaced it twice and it is still happening, there's less likely hood it is the display, it could be the cable the computer, the ports on your computer, etc. Lots of things can go wrong with aging electronic and circuit board.

    • @photobygustav
      @photobygustav 3 года назад

      I had the same problem. After Windows update everythink is Ok.

  • @Rasta619
    @Rasta619 9 месяцев назад

    why on the spec page it says it uses RGB-LED backlit?

    • @ArtIsRight
      @ArtIsRight  9 месяцев назад

      That is the backlight specific subtype. It is still what is generally refereed to as IPS LED Backlight

    • @Rasta619
      @Rasta619 9 месяцев назад

      but is it better then W-led or?@@ArtIsRight

    • @ArtIsRight
      @ArtIsRight  9 месяцев назад

      Not necessary better just a different type of LED used for the white / backlight illumination

  • @takeone22
    @takeone22 3 года назад

    hello!
    i Calibrate my monitor for video editing in davinci resolve when using HLG on sony a7iii
    now i stop using HLG
    and i switch to sony a7s iii
    do i need to do different setup in the Calibration now that i shoot in 10bit ?
    thank you!

    • @ArtIsRight
      @ArtIsRight  3 года назад

      How did you calibrate for HLG, most display and calibrator don't support that format.

  • @tildebee
    @tildebee 4 года назад

    I purchased this monitor a few years ago. I am having issues with this monitor as it loses connection very frequently. I then have to turn off my pc and reboot, sometimes it works and other times it still will not connect to my pc(Acer7th gen i7 processor. Nvidia geforce GTX1050) . I am using dvi port to connect, what am l doing wrong?

    • @ArtIsRight
      @ArtIsRight  4 года назад +1

      Do you have another display the you can test your computer with? It might be the video card that is starting to go? This can be a driver issue as well. To know definitively where the issue lies, you would have to test it this way, if you are able to. Otherwise, you can always contact your local BenQ support for warranty support and repair. Alternatively, you can connect your BenQ to another computer and see if you're getting the same issue.

    • @tildebee
      @tildebee 4 года назад

      @@ArtIsRight thank you so much for your reply and very promptly too. I do have another display. The Display is only 2yrs only if that and isnt used everyday all day. I would be very surprised if it was. I will try the second monitor and 2nd PC. Thank you again for your help and reply!

    • @ArtIsRight
      @ArtIsRight  4 года назад

      You're welcome!

  • @keithrandolph9123
    @keithrandolph9123 4 года назад

    HELP! I have been trying to run PME to calibrate my SW2700PT for days. I sent an email to BenQ support but have not heard back yet. I sent another email today with more information:
    Just some added information. SW2700PT (manufacture date January 2017), Windows 10 64bit, Nividia GeForce GT430, DVI and USB B (the square type) connected. I1Display Pro.
    As I stated, after I set everything up in PME and click to start the measurement, it does NOT do any measuring, it goes immediately to (in yellow letters) “writing LUT”, then moves to Measuring (in white letters) where it stops and the entire screen goes white and I have to turn off the computer and not from any menu because there is none.

    • @ArtIsRight
      @ArtIsRight  4 года назад

      What calibrator are you using? Is this a clean install Windows 10 or an update from a previous version of Win 7 or Win 10? Also what settings are you using for PME?

    • @keithrandolph9670
      @keithrandolph9670 4 года назад

      @@ArtIsRight As I stated, I'm using the i1 display pro. OS is win10 64 bit. It was the upgrade (from 7) from Microsoft. I had it upgraded by my son in law who is an IT program architect working with AI and has been head of the IT department with his previous firm. He's installed and updated many win systems as well as mac's. He knows what he's doing!

    • @keithrandolph9670
      @keithrandolph9670 4 года назад

      @@ArtIsRight Settings for PME is as you explain in your videos. I've tried many different combinations including Adobe RGB, matrix, 16 bit lut, V2, V4, large patches, 2.2 gamma, photo native,

    • @ArtIsRight
      @ArtIsRight  4 года назад

      Are you using HDMI? If you are can you try display port? I would start here, from there it could be the update, in this situation it does not matter if the person knows what he is doing or not, usually when you upgrade from a previous version of the OS there are parameters and files that should get deleted but never are and sometime this can cause software conflict especially with a hardware calibrated display. Again, I am not say that it is your OS yet, get back to me about the cable first and we'll go from there.

    • @keithrandolph9670
      @keithrandolph9670 4 года назад

      @@ArtIsRight It's DVI, not HDMI. I'm wondering if the fact that I have both x-rite software (profiler for both i1display pro & studio) as well as Color data spyder that I previously used for printer/paper profiles

  • @BoeGunzzz
    @BoeGunzzz 4 года назад

    Is there audio output?

  • @markjanssen3445
    @markjanssen3445 4 года назад

    Has anyone used this monitor connected to a Mac via DisplayPort? Does it send sound to the headphone jack? It does work with HDMI, but I would like to see it work via DisplayPort as well...

    • @ArtIsRight
      @ArtIsRight  4 года назад

      Only HDMI will have that capability. You can use the USB up link with display port and and choose the USB audio out in system preferences and that might work.

    • @markjanssen3445
      @markjanssen3445 4 года назад

      ArtIsRight Thanks for the answer. But still: displayport supports audio as well, so I don’t understand why this does not work. I do not understand your usb solution. Can you explain?

    • @ArtIsRight
      @ArtIsRight  4 года назад

      When I have a moment, I'll run some test on this and get back to you. With out testing, it would be hard for me to speculate.

    • @markjanssen3445
      @markjanssen3445 4 года назад

      ArtIsRight thanks for the effort. BenQ has confirmed the display does not support audio over DisplayPort. Even though their first response was it would. Too bad, because as far as I can tell, DisplayPort standard allows audio transfer. In my opinion this deviation of a standard should be documented in the specs. Perhaps your suggestion to transfer audio via usb might be a solution for me, but currently I cannot get this to work.

    • @ArtIsRight
      @ArtIsRight  4 года назад

      That is what I was referring too about the USB. And perhaps they should document it but very few probably use that feature to start with, it does not give them the excuse, but either way.

  • @rajkumarkrishna5849
    @rajkumarkrishna5849 4 года назад

    HELP
    I had calibrated 2700 PT with the following set up 3 months back ( help from you thanks ) and extremely happy with the results and prints . But on my monthly calibration now again it fails and some color patterns on the monitor
    Options selected: Software ….3.8 , D65, Panel Native , 80 Candles , Absolute and Relative black (both fails ), 16bit LUT, Large sample
    No change in set up . Same old problems of taking too long and validation fail

    • @ArtIsRight
      @ArtIsRight  4 года назад

      What PME version are you using? On the back of your SW2700PT on the label if you can get to it, one of the line read MFG date, what is the date on yours? Have to tried calibrating with Matrix? If you are on 1.3.11 downgrade to .10 and try again. Also watch this guide for most updated video ruclips.net/video/8rjRoIe0-mo/видео.html Keep me posted.

    • @rajkumarkrishna5849
      @rajkumarkrishna5849 4 года назад

      @@ArtIsRight PME is 1.3.8 as per recco last time I downgraded. My monitor is about 3 months old. Did not try matrix. I was very happy with the blacks and shadow details. I did a factory reset and trying again. But stuck in step 1 for long time more than min i think .

    • @ArtIsRight
      @ArtIsRight  4 года назад

      Let's get a complete picture of your set up Please answers these questions completely and we’ll go from here.
      1. What computer (Laptop - Mac specify the model, year and size, Desktop, iMac, all in 1 PC, custom build, etc )
      2. What is your Operating System (OS) version are you using? (For Mac please specify the dot release, for Windows please specify version / build number)
      3. What calibrator are using?
      4. What version of PME are you using?
      5. What BenQ model do you have?
      6. What cable are you using to connect your BenQ to your computer for the display signal, HDMI, Display Port, etc.
      7. If you are using USB-C skip this question, if not, are you using a USB link cable between your laptop and display?
      8. If you are using Mac was this a clean install or was the OS upgraded from a previous version at any point (I.e. From Mojave 10.13.x to Catalina 10.14.x)? Or was this Mac restore from a back up, time machine or other wise?
      9. For PC, what GPU are you using? If Nvidia are you using their new Studio Driver?
      10. Were you able able to successfully pass the validation at some point?

    • @rajkumarkrishna5849
      @rajkumarkrishna5849 4 года назад

      @@ArtIsRight
      1. What computer (Laptop - Mac specify the model, year and size, Desktop, iMac, all in 1 PC, custom build, etc )
      Desktop Lenovo Thinkstation 2019 , 32GB RAM, Xenon R E 2224 .3.4 GHz
      2. What is your Operating System (OS) version are you using? (For Mac please specify the dot release, for Windows please specify version / build number)
      Windows 10 Build 19041.572
      3. What calibrator are using?
      i1 Display pro
      4. What version of PME are you using?
      1.3.8
      5. What BenQ model do you have?
      2700PT Year July 2019
      6. What cable are you using to connect your BenQ to your computer for the display signal, HDMI, Display Port, etc.
      Display port
      7. If you are using USB-C skip this question, if not, are you using a USB link cable between your laptop and display?
      USB_C
      8. If you are using Mac was this a clean install or was the OS upgraded from a previous version at any point (I.e. From Mojave 10.13.x to Catalina 10.14.x)? Or was this Mac restore from a back up, time machine or other wise?
      NA
      9. For PC, what GPU are you using? If Nvidia are you using their new Studio Driver? 10.
      GPU
      Nvidia Quadpro P1000 Driver version it says 26 21.14.4336
      10.Were you able able to successfully pass the validation at some point?
      Yes on multiple occasions and was happy with results

    • @ArtIsRight
      @ArtIsRight  4 года назад

      Where is the calibrator plugged in? Desktop or the display, if Display please try directly to desktop and see what happen. Let me know.

  • @ZephrusPrime
    @ZephrusPrime 4 года назад

    I loved mine but it died just after only two years.

    • @ArtIsRight
      @ArtIsRight  4 года назад +1

      And you have a 3 year warranty, have you contacted your local BenQ support for warranty service yet?

    • @ZephrusPrime
      @ZephrusPrime 4 года назад

      @@ArtIsRight Yes I did but it feels like they are giving me the run around. After sending them all the information and filling out the on-line forms with pictures and purchase documentation, I just get bot email response asking me to send information I already gave. A bit frustrating. I will give it one more go, so far not happy with their customer service.

    • @ArtIsRight
      @ArtIsRight  4 года назад

      It could be an auto response, with every one working from home they are swamp right now. You can also try and give them a call, it might be faster. If you can't get a resolution let me know. I'll see what I can do to help escalate your case.

    • @ZephrusPrime
      @ZephrusPrime 4 года назад

      @@ArtIsRight Super appreciate it!

    • @ArtIsRight
      @ArtIsRight  4 года назад +1

      Keep me posted.