I've been watching your videos for quite a while now and thank you so much for imparting your knowledge to us on how we could handle mock calls ms.jeline
My training training was starting in December 15, and I'm so thankful for your videos because I have idea on how to intertain in the customers and also it can gives me knowledge on how to handle specially in mock calls😊 THANK YOU❣️
Thank you for sharing your knowledge. I think you forgot to mention their payment method and have them verified the credit card number they want to use.
May I just ask, I will be having a training for healthcare account this upcoming first week of december. What are first thing we should remember when taking actual calls as newbie in this industry? I look forward in hearing from you. Thanks!
@@mylacurbano9691 In addition to that, what will be the product training that'll be tackle on the first phase of training until the transition which is nesting? I
Thank you for your videos my training will be on Oct 21 and health care account as well. may I know how many days for training? Thank you and have a great day!
Where did you get your active listening ears Coach? can i have one of them so that i could pass my training ? Specially on assestment? hehehhe i am not sure but i will do my best shot. I am on my training now..
Thank you for this.. I now have insights on health care acct. It's actually my first Time to be in a healthcare acct. So it's totally strange to me.. btw thank u for this vid. It helps alot! 😇
![[FANCAM] 241121 트와이스 TWICE Amazon Music Live "Talk That Talk" + Ending](http://i.ytimg.com/vi/DcpR_x8WlIE/mqdefault.jpg)
I've been watching your videos for quite a while now and thank you so much for imparting your knowledge to us on how we could handle mock calls ms.jeline
You're welcome. Godspeed! 😊💕
My training training was starting in December 15, and I'm so thankful for your videos because I have idea on how to intertain in the customers and also it can gives me knowledge on how to handle specially in mock calls😊 THANK YOU❣️
You're welcome, dear. I'm proud of you. 💕
Amazing... I'm already starting out in customer service in healthcare and now I have an idea of what it will be like. Thank a lot!
You're welcome ❤️
Thank you for sharing your knowledge. I think you forgot to mention their payment method and have them verified the credit card number they want to use.
Thank you so much Maam big help po ito 🙏🙏🙏
You're welcome, dear. ❤️
May I just ask, I will be having a training for healthcare account this upcoming first week of december. What are first thing we should remember when taking actual calls as newbie in this industry? I look forward in hearing from you. Thanks!
Sa telus po?
@@mylacurbano9691 Yes, Solutran is our client
@@joemellemata1068 when will you start the training po? I have the same account offer from telus
@@mylacurbano9691 I will start this December 14?
@@mylacurbano9691 In addition to that, what will be the product training that'll be tackle on the first phase of training until the transition which is nesting? I
Another good content, thanks ms.jeline. I hope that i could speak like you as well
Thank you! 😘💕
Nice! New mock call to learn from, thanks ms.jeline
You're welcome, dear! 😘💕
Thank you for your videos my training will be on Oct 21 and health care account as well. may I know how many days for training? Thank you and have a great day!
Mas madali pa to kesa outbound telemarketing survey ng linkserve solutions.
Where did you get your active listening ears Coach? can i have one of them so that i could pass my training ? Specially on assestment? hehehhe i am not sure but i will do my best shot. I am on my training now..
Sanaol ma'am magaling sa lahat ng type ng call, I hope that I can be as great as you are
Thank you, dear. ❤
Nxt week na po ang training q. Any advice po
Thanks for your videos ms..jeline. you're so great
You're welcome, dear. ❤
Final interview ko po bukas same na healthcare account. Ano po kaya possible questions
hi maam pde po ba gawa kayo ng records retrival specialist mock call? thanks po
Okay lang kung mabagal magsalita ng english pero tipong mabibilis , nahihirapan ako maghabol haha.
Mock call for provider please.,
Im from member transfered to provider .,so i need a little refresher for provider
Thank you for this.. I now have insights on health care acct. It's actually my first Time to be in a healthcare acct. So it's totally strange to me.. btw thank u for this vid. It helps alot! 😇
Which company/ Account you have started working with in healthcare ?
I like your voice and its accent. Salute for you mam😊💕
Thank you, Francine. ❤️
Galing!
Thank you dear. ❤
Awesome!
Thank you, dear. ❤️
Can you post more healthcare mock call plz
your english is awesome
Thank you! ❤️
Hello ma'am, Solutran po ba 'to?
Congrats!!!
Thank you! ❤
it's been 2 weeks I'm in the wellcare account huhuhu for Training
Hello maganda po ba sa alorica? Thank you guys
What if the customer/caller orders a medicine that is not present or covered in his/account, what should be the great way to handle it?
Empathize, provide the reason why its not covered then offer alternative solution
Ang tanong is paano niya nalaman ang balance ng customer
From 1-5, 5 being highest, how stressful po ang healthcare account?
2
I love it.
Thank you! ❤
We need sam's club insider
Wow am applying today at Telus coz I heard they are hiring about health care. I hope I can pass from start to finish. Thank you for sharing
Godspeed! 💕
I hope that I could apply for this account too, I heard that somehow they're giving good benefits and compensation for healthcare accounts
You can do it! 💪💕
Can you do a sample calls for ciu provider. As I can see your a member holder. I have the same accouny but for provider. Thank youuu trainee here.
Do you have another scenarios of health care mock call?
tungkol sa benefit and insurance naman po, healthcare account din 🙂
I'll try dear, thanks for reaching out. ❤
Must watch❤️
Thank you! 😘
Which company offers this kind of account?
You can search Optum Global Solutions in Technohub dear...