Please provide details about the return policy of CJ that will be more helpful rather than explaining what to do or don't . All dropshipper knows this .As a supplier you explain yours.
not all of them are the same, so you can contact us to check everything before placing order: chat.cjdropshipping.com/?autoArtificial=1#/newChat and here's our overall dispute policy fyr: cjdropshipping.com/dispute-policy.html
@@CJdropshipping-official Please make suppliers write their policies on the product page. We don't want to waste time chatting to obtain product info that should be there by default
thanks for reply! we recommend to check the product inventory first when you are ready to sell something, since the processing time are not included in shipping. To lower the risk of delay as much as possible, you can edit the shipping policy on your store according to the info from supplier, or make some notes on the product page or the social media platform in advance to indicate the possibility of any changes on the shipping time when you got increasing orders suddenly.
@@giorgiomindset updated notice, there are delays to the US nowadays for the backlog of orders for carriers, 8-22days for USPS, 12-25days for CJ PACKET
Do the electronical products have a EU/CE certification or insurance? What happens when for instance a house got on fire due to a CJ charger. Who is responsible en paying for the costs?
hi there, thanks for reaching out. sellers are free to let online agents ask for certification realted doc from suppliers, as well as their refund policy in details. if one supplier failed to meet your requirement, we can help you to find other alternative supplier as well. feel free to contact us for 1 on 1 support via chatroom: chat.cjdropshipping.com/?autoArtificial=1#/newChat or by whatsapp: api.whatsapp.com/send/?phone=8618067627100&text&type=phone_number&app_absent=0
We are sorry to hear that you are experiencing this issue, please feel free to contact us online, our agents are ready to start a 1-on-1 conversation with you by: ● Chatroom chat.cjdropshipping.com/?autoArtificial=1#/newChat ● WhatsApp: 19096360222 api.whatsapp.com/send/?phone=19096360222
feel free to contact us about our refund policy for 1 on 1 support via chatroom: chat.cjdropshipping.com/?autoArtificial=1#/newChat or by whatsapp: api.whatsapp.com/send/?phone=19096360222
Hi Taher, you can select a order and edit on it if the order is Imported Orders. In other cases, please contact with your agent for the possibility of chage order details. Talk to our agent: chat.cjdropshipping.com
hi there, feel free to contact us online to get more address info: chatroom: chat.cjdropshipping.com/?autoArtificial=1#/newChat or by whatsapp: api.whatsapp.com/send/?phone=8618067627100&text&type=phone_number&app_absent=0
hi nova, here's our dispute policy fyr: cjdropshipping.com/dispute-policy.html our dispute team will go check with the specific supplier when they receive dispute request from sellers. feel free to contact us for 1 on 1 support via chatroom: chat.cjdropshipping.com/?autoArtificial=1#/newChat or by whatsapp: api.whatsapp.com/send/?phone=8618067627100&text&type=phone_number&app_absent=0
Hello 👋🏻 I'm a bit confused. When adding an item to my list. under vendor, idk what to put I was told by my agent to put my store name. But other people say to put CJ Dropshipping.
Hi there! thanks for your question! For the most part, the vendor is used to mark down the manufacturer, wholesaler, or another vendor for the product. It can be used to filter your product list. Vendors are not visible to customers, and it won't show up on the package, so you may enter the info you prefer.
You currently do not accept any returns due to the epidemic ?? ? Other companies are still accepting returns as normal ! You are using the epidemic as a reason not to accept returns
Nice but would be better if you focus on explaning cj's return policy in detail
Please provide details about the return policy of CJ that will be more helpful rather than explaining what to do or don't . All dropshipper knows this .As a supplier you explain yours.
thanks for your advice, here's our return policy: cjdropshipping.com/refund-resend-return-policy/
Does CJ provide supplier information for their products ? I cannot find it on the website
If you need, you could contacy your agent
I wonder if they made this video after I complained about the huge amount of returns I got because they shipped fragile items in poly bags.
Oh no, that shouldn't happen, has the issue be solved? Or could I have your user name and the SKU so we can check for you?
CJ provide different refund policies for different suppliers or there is only one?
Only one, here's our return policy: cjdropshipping.com/refund-resend-return-policy/
Do all suppliers or sellers in Cj dropshipping have same return and refunds policy?
not all of them are the same, so you can contact us to check everything before placing order: chat.cjdropshipping.com/?autoArtificial=1#/newChat
and here's our overall dispute policy fyr: cjdropshipping.com/dispute-policy.html
@@CJdropshipping-official Please make suppliers write their policies on the product page. We don't want to waste time chatting to obtain product info that should be there by default
Please tell me if we use 6 to 10 days shipping time ...Then product will be delivered to customer within 6 to 10 days or any delays???
thanks for reply! we recommend to check the product inventory first when you are ready to sell something, since the processing time are not included in shipping. To lower the risk of delay as much as possible, you can edit the shipping policy on your store according to the info from supplier, or make some notes on the product page or the social media platform in advance to indicate the possibility of any changes on the shipping time when you got increasing orders suddenly.
what is your average shipping time with cjpacket to the us right now?
the shipping time is 5-15days, but generally, it takes 2-3days to process to order
@@nawarmobarak6991 7-25days
@@CJdropshipping-official Has the pandemic not affected the 5-15 day shipping times at all?
@@giorgiomindset updated notice, there are delays to the US nowadays for the backlog of orders for carriers, 8-22days for USPS, 12-25days for CJ PACKET
Do the electronical products have a EU/CE certification or insurance? What happens when for instance a house got on fire due to a CJ charger. Who is responsible en paying for the costs?
hi there, thanks for reaching out. sellers are free to let online agents ask for certification realted doc from suppliers, as well as their refund policy in details. if one supplier failed to meet your requirement, we can help you to find other alternative supplier as well. feel free to contact us for 1 on 1 support via chatroom: chat.cjdropshipping.com/?autoArtificial=1#/newChat
or by whatsapp: api.whatsapp.com/send/?phone=8618067627100&text&type=phone_number&app_absent=0
Hello I have a question about branding I wanted to know if CJ Brands clothing as well
Hi, yes we can brand clothing
Hello! Can i ship only 1 product from cj droppship to my costumer address??
yes! there's no moq to fulfill orders on CJ, you can only ship 1 item.
For electronic products, is there aný warranty period in case of problem ?
7 Days after signed for the parcel
Just had a bunch of orders for a jacket and it looks NOTHING like the pictures so now I have about 15 returns…..
We are sorry to hear that you are experiencing this issue, please feel free to contact us online, our agents are ready to start a 1-on-1 conversation with you by:
● Chatroom chat.cjdropshipping.com/?autoArtificial=1#/newChat
● WhatsApp: 19096360222 api.whatsapp.com/send/?phone=19096360222
Do you have a video on CJ Dropshipping's current return process and policy?
Our return process and policy didn't change mush, but we will plan one for it
Does Customer have to pay for returning the product to your given address when the dispute form is filled? Kindly Explain this scenario ?
feel free to contact us about our refund policy for 1 on 1 support via chatroom: chat.cjdropshipping.com/?autoArtificial=1#/newChat
or by whatsapp: api.whatsapp.com/send/?phone=19096360222
Is there a way to make a change in the order on cjDropshipping after the customer has paid for it?
Hi Taher, you can select a order and edit on it if the order is Imported Orders. In other cases, please contact with your agent for the possibility of chage order details. Talk to our agent: chat.cjdropshipping.com
On what address our customer should return the product?
thanks for reaching out, check our refund instruction here: www.cjdropshipping.com/article-details/173
what address should I tell the customer of I cannot find the manufacturer address
hi there, feel free to contact us online to get more address info: chatroom: chat.cjdropshipping.com/?autoArtificial=1#/newChat
or by whatsapp: api.whatsapp.com/send/?phone=8618067627100&text&type=phone_number&app_absent=0
how do i get into the supplier's policy?
hi nova, here's our dispute policy fyr: cjdropshipping.com/dispute-policy.html
our dispute team will go check with the specific supplier when they receive dispute request from sellers. feel free to contact us for 1 on 1 support via chatroom: chat.cjdropshipping.com/?autoArtificial=1#/newChat
or by whatsapp: api.whatsapp.com/send/?phone=8618067627100&text&type=phone_number&app_absent=0
great video thanks
Glad you enjoyed it
Hello 👋🏻 I'm a bit confused. When adding an item to my list. under vendor, idk what to put I was told by my agent to put my store name. But other people say to put CJ Dropshipping.
Hi there! thanks for your question! For the most part, the vendor is used to mark down the manufacturer, wholesaler, or another vendor for the product. It can be used to filter your product list. Vendors are not visible to customers, and it won't show up on the package, so you may enter the info you prefer.
How do I get the SPC codes
Hi Stephanie, may I ask what does SPC mean here?
is that pet fake ? why? xD
yes it's just a throw pillow idk why Demi likes it that much xD
Can you make a Chinese speaking video?
Hi, if there are more requests, we maybe will make one in the future.
The returns will be caused by you, and your slowly processing time.
are you using cj? if so, could you please tell me what is their real shipping time right now with cjpacket?
@@ManuelGrossi 20-30 days to pretty much any country
There could be delays under this special situation, we advise informing the customers in advance of potential delays
@@ManuelGrossi the main problem isn't in shipping but in their processing time
I agree you said , very long processing time
Damn, I can barely understand you. Please at least do subtitles. Thanks.
this video already uploaded with subtitles...
You currently do not accept any returns due to the epidemic ?? ? Other companies are still accepting returns as normal ! You are using the epidemic as a reason not to accept returns
Now the return and refund policy apply to every order, no epidemic excuse
She is a cute lady.