I loved mine until it stoped working about a year later. I was working really hard though. how can i contact customer service? starts but stops and there is only one beep. the manual only shows solutions for 2 beeps or more. but mine is only one.
I purchased an ingco cordless vacuum (vid @ 23:10). I liked how its very handy and convenient to use. Initially, the battery broke after 5 months of use. Repair was covered by a one year warranty but unfortunately now it broke again. How do u fix the battery?
Bought that 2000W VC after seeing your review and now it auto shuts off after a few minutes of use and the bottom is very hot to the touch. Any solution to it OR was it a waste of money on an ingco product ??
Dear sir, We are very sorry to hear it. We recommend that you ask an control from the dealer who sold you the machine. At the same time for your situation our engineers have given the following suggestions, you can refer to. Analysis from the current situation, because this machine has overheating overload protection, when the load is too strong, in order to protect, the machine will stop, otherwise the consequence is machine be burned. The hot bottom also shows the possibility of burning the machine. There may cause the possibility of burning machine: 1. the use of voltage, 110 or 220V, whether match the machine. 2. whether it is a new machine? If the motor's carbon brushes are stuck, it will also burn the machine. 3. whether to take this machine with a wet usuage, that is, absorb water.
@@INGCOGlobal I have cleaned the machine and all it's parts including the filter.. wanted to return it. Just used it once and this issue happened. Haven't used it after cleaning it.
@@INGCOGlobal Thank you for the detailed reply. Appreciated. You saying about taking it back to the dealer.. the problem here with local sellers/dealers is they would only sell and won't take any further responsibility if anything happens to it. Also, he didn't provide me with any warranty card and didn't even mention the warranty.. which I realized later. I will try taking it back to the dealer, see what he says.. which I'm not very hopeful of. If he refuses to change it.. can it done thru the manufacturer that they would tell them to take back my machine or change it with a working one. I really liked this compact design and now this issue.. 😞
while this is a 2020 video, that cordless vacuum is closely related to a Dibea D18 chinese vac. it should have been a vacuum with the removable 20v battery. they have another with removable pack but the Ingco vacuum is pretty outdated vs the latest cheap chinese vacuums
Thank you so much for your feedback, could you send us more details by private messages? We will let our sales and engineer check with you together, INGCO will be fully responsible for all products!
I loved mine until it stoped working about a year later. I was working really hard though. how can i contact customer service? starts but stops and there is only one beep. the manual only shows solutions for 2 beeps or more. but mine is only one.
I purchased an ingco cordless vacuum (vid @ 23:10). I liked how its very handy and convenient to use. Initially, the battery broke after 5 months of use. Repair was covered by a one year warranty but unfortunately now it broke again. How do u fix the battery?
People its hard sometimes, the truth its ingco its amazing products low cost good materials and beauty, still on this way ingco! From Uruguay!
Thank you sir.
Good ingco we are going somewhere.
Thank you for your support, sir!
Bought that 2000W VC after seeing your review and now it auto shuts off after a few minutes of use and the bottom is very hot to the touch.
Any solution to it OR was it a waste of money on an ingco product ??
Dear sir, We are very sorry to hear it. We recommend that you ask an control from the dealer who sold you the machine.
At the same time for your situation our engineers have given the following suggestions, you can refer to.
Analysis from the current situation, because this machine has overheating overload protection, when the load is too strong, in order to protect, the machine will stop, otherwise the consequence is machine be burned. The hot bottom also shows the possibility of burning the machine.
There may cause the possibility of burning machine: 1. the use of voltage, 110 or 220V, whether match the machine. 2. whether it is a new machine? If the motor's carbon brushes are stuck, it will also burn the machine. 3. whether to take this machine with a wet usuage, that is, absorb water.
You can first take down the HEPA to clean up, this is also very likely to cause the machine to become hot
@@INGCOGlobal I have cleaned the machine and all it's parts including the filter.. wanted to return it. Just used it once and this issue happened. Haven't used it after cleaning it.
@@INGCOGlobal Thank you for the detailed reply. Appreciated.
You saying about taking it back to the dealer.. the problem here with local sellers/dealers is they would only sell and won't take any further responsibility if anything happens to it. Also, he didn't provide me with any warranty card and didn't even mention the warranty.. which I realized later.
I will try taking it back to the dealer, see what he says.. which I'm not very hopeful of. If he refuses to change it.. can it done thru the manufacturer that they would tell them to take back my machine or change it with a working one. I really liked this compact design and now this issue.. 😞
make a water test on the 1300W vac. we have ingco store at our place. thinking of buying
I got one today its not sucking well, and I only have a black vent?
I got one today its not sucking well, and I only have a black vent?
If you have animals like cats and dogs at home, they shed a lot of hair, Is the cordless vacuum cleaner good enough to suck in hair ?
For an in-depth review of the 20V Handheld Cordless Vacuum: ruclips.net/video/GeWRuoHmdfc/видео.html
while this is a 2020 video, that cordless vacuum is closely related to a Dibea D18 chinese vac. it should have been a vacuum with the removable 20v battery. they have another with removable pack but the Ingco vacuum is pretty outdated vs the latest cheap chinese vacuums
Hi dear, we now have new versions of vacuum, you may find them on.www.ingco.com/products?keyWord=vacuum
Why are you only pulling?
Thank you for your advice, we will pay attention to these issues in our future video production
Show inside components
Thank you for your advice, we will pay attention to these issues in our future video production
For an in-depth review of the 20V Handheld Cordless Vacuum: ruclips.net/video/GeWRuoHmdfc/видео.html
Sometime,He don't know how to use well the vacuum
For an in-depth review of the 20V Handheld Cordless Vacuum: ruclips.net/video/GeWRuoHmdfc/видео.html
Complete waste of time. No model numbers. No capacity.
Thank you for your feedback~
For an in-depth review of the 20V Handheld Cordless Vacuum: ruclips.net/video/GeWRuoHmdfc/видео.html
Pointless video.... Absolutely no review of the product itself
Thank you so much for your feedback, could you send us more details by private messages? We will let our sales and engineer check with you together, INGCO will be fully responsible for all products!
For an in-depth review of the 20V Handheld Cordless Vacuum: ruclips.net/video/GeWRuoHmdfc/видео.html
I got one today but am disappointed, not sucking.