Assessing Process Maturity: How to Know You are at Level One Maturity

Watch the second instalment of our video series, 'Assess Your Process Maturity,' where BPM expert Mark Khabe delves into Level One Maturity. Discover the key insights and practices that define this stage of process maturity.

This BPM Tips video series takes you on a journey through the five levels of process maturity: Initial, Managed, Standardised, Predictable, and Innovative. Get to know the signs of each stage to determine the process maturity level of your organisation.
Focusing on Level 1 Maturity in this video, Mark says at this stage, an organisation demonstrates an organised and managed approach to processes, with business documentation in place for the majority of business areas. A central process repository is available for frontline staff, team leaders, and managers. Access to disciplined work practices enables employees to efficiently conduct their day-to-day activities. In summary, having a centralised process repository for work practices is an indicator of Level 1 Maturity.
Missed the first video? You can learn all about the signs of Level Zero maturity right here: zurl.co/BrKz.
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