Common VoIP Problems & How to Troubleshoot Them (Updated for 2024)
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- Опубликовано: 9 июл 2024
- Experiencing problems with your VoIP phone system? In this video, we uncover the most common VoIP problems and provide easy-to-follow steps for troubleshooting these issues.
Jump to a solution:
0:00 Intro
0:16 Networking and LAN Issues
0:51 SIP ALG
1:12 VoIP QoS (Quality of Service)
1:43 Router Issues with VoIP
2:06 VoIP Call Quality Issues
3:13 Connectivity and ISPs
4:01 VoIP Security
4:38 VoIP Provider
4:56 Outro
Some VoIP problems you may run into include:
• Choppy or low-quality audio
• Dropped calls
• Inability to make calls
• Calls connecting with no sound
• Calls going straight to voicemail
• One phone working but not the other
• VoIP phone not turning on
If you’re experiencing any of the problems above, Nextiva is here to help!
Read our blog on the 10 most common VoIP problems today:
→ www.nextiva.com/blog/voip-pro...
Here’s our full step-by-step guide to troubleshooting VoIP issues:
→ www.nextiva.com/blog/voip-tro...
Try our VoIP Speed Test to see if you're ready to make the switch:
www.nextiva.com/resources/voi...
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Although VoIP offers numerous benefits, there are still some issues that businesses can face while using VoIP. This video helps us understand VoIP issues and how we can troubleshoot them.
Happy to hear we could help! 🤗