We're so sorry you're experiencing this issue, Claire! Please give us a call at 1-877-250-7729, we would be happy to help resolve this issue. Our Phone support is available Mon-Fri: 9AM-7PM EST and Sat: 9AM-5PM EST.
Hey! We are sorry the troubleshooting didn't do the trick. We would be happy to help. You can reach us by calling at 877-250-7729. Our phone lines are open Mon-Fri: 9AM-7PM EST and Sat: 9AM-5PM EST. We also have a live chat and email option.
My app keeps saying globe position fault during cycle but doesnt stop or have flashing lights. Sometimes it will stop and not tell me.
We're so sorry you're experiencing this issue, Claire! Please give us a call at 1-877-250-7729, we would be happy to help resolve this issue. Our Phone support is available Mon-Fri: 9AM-7PM EST and Sat: 9AM-5PM EST.
Brand new unit and globe position faulty. It has not spun once. Also I cannot get the bonnet open for the life of me
Hey! We are sorry the troubleshooting didn't do the trick. We would be happy to help. You can reach us by calling at 877-250-7729. Our phone lines are open Mon-Fri: 9AM-7PM EST and Sat: 9AM-5PM EST. We also have a live chat and email option.