To remove the motor...out of the casing... There are 2 screws at the rotating ends covered by small round stickers These are to hold 1/2 of the gear box in the steel casing - the rotating is the other 1/2 of the gear box which held in place of the steel casing by the tapered end of the steel casing - It looks like everything is assembled in a plastic tubing - then compressed into the steel casing then the very end is forced turned to encapsulate the whole assembly in the steel case - the screws are to put in just in case the gear bos housing is moved. There are also 2 pins in the middle to hold the motor in place (set in white plastic casing) I had to cut the tapered ends off and try to force the whole things out but so far they are refused to come out.... This motor is designed to used only once - not to be maintained - crazy.. and it is not cheap - mine cost $1500 AUD....my whole used awning cost - $400 - I am going to convert to manual ($100) or get a garage rolling door opener Chinese made ($200) - externally motor - not nice like this tubular motor bur far cheaper and easier to maintain
Sorry people don't like it... It's an ultra expensive product and there was no other repair information available. we just took down the awning rather than replace the motor. We're frustrated too.
Note, that the one we took off the house has the feeding one way problem. on that one There is additional hardware on it... (two spacers that makes it fit in the tube, and an adapter that attaches it to the mounting bracket.
That look easy to repair (but only if you can extract the whole thing out the tube and be able tu put it back)
To remove the motor...out of the casing...
There are 2 screws at the rotating ends covered by small round stickers These are to hold 1/2 of the gear box in the steel casing - the rotating is the other 1/2 of the gear box which held in place of the steel casing by the tapered end of the steel casing - It looks like everything is assembled in a plastic tubing - then compressed into the steel casing then the very end is forced turned to encapsulate the whole assembly in the steel case - the screws are to put in just in case the gear bos housing is moved.
There are also 2 pins in the middle to hold the motor in place (set in white plastic casing)
I had to cut the tapered ends off and try to force the whole things out but so far they are refused to come out....
This motor is designed to used only once - not to be maintained - crazy..
and it is not cheap - mine cost $1500 AUD....my whole used awning cost - $400 -
I am going to convert to manual ($100) or get a garage rolling door opener Chinese made ($200) - externally motor - not nice like this tubular motor bur far cheaper and easier to maintain
Thanks
Sorry people don't like it... It's an ultra expensive product and there was no other repair information available. we just took down the awning rather than replace the motor. We're frustrated too.
How do you gut it? That's what I'm trying to do
me too
Well I thought we were going to see how you took it apart
This is one of those things where I tried but couldn't find instructions on the internet.. and hoped someone would link to a better video...
Note, that the one we took off the house has the feeding one way problem. on that one There is additional hardware on it... (two spacers that makes it fit in the tube, and an adapter that attaches it to the mounting bracket.
Somfy motors have a 5 year warranty.
5 years from the date of manufacture. Mine is 4 years old and not covered.