Ive had so many issues trying to recover my account for the last 2 YEARS, and ive been contacting them week after week, i even think i found the account but theres actually nothing on the account, like all the skins are gone and i cant do anything about it, they just say "for security reasons we cannot make any changes to the account, we hope you understand" and then they close the request
i finally got my account back from a hacker they first hacked my email then blocked all epic games email addresses so i wouldn't get reset codes and once i finally realized this is what happen and i fixed everything and got my account back i logged in and character name is changed, account set to kids account and everything is deleted all skins gone. and epic games SUCKS will not talk to you about situation
@ had to contact support and I had to go into my email that they hacked and go to blocked emails and unblock all the epic games ones so you can then talk to support about it
I followed method 2, as I recently got hacked. Epic isn't helping saying they have security measures and cannot verify my ownership. Even though I provided with receipts of my old purchases and provided them with the first email to the account. I don't know how they cannot verify my ownership as I was hacked last year as well and recovered the account similar way. Do you know what should I do next?
This happend to me too I got hacked last year aswell I got back into it tho a couple months ago and someone was requesting to join me so I let them and they said what are u doing this is my friends account then I went to sleep and next day I was logged out and can’t get back in at all especially for method 2 I have aswell forgot my email that I used for it and I emailed epic games abt it and also provided screenshots of proof that I have played on that account and they didn’t do anything
I’m having the EXACT same issue bro. I showed proof that i bought stuff on the account and played back in 2018 but they saying that because of security measures they can’t verify my ownership.. so stupid
SAME, but you see. you shouldnt give up, try finding more information. i had the same thing happen to me but im not giving up this easily, i have showed them that i own the account with xbox cloud gaming, gave them the email, my dads microsoft account which was under my account. and even talked with agents on livechat. one of them told me i shouldnt give up and that it took him 6 recovery attempts to get the account back!
when I'm on epic games support and I do everything according to the video, it doesn't show me i don't have acces to the email on my account i want to change it
I got hacked and im trying to get my account back but they keep saying that some of my information is incorrect and they couldn't verify my account settings
I have access to my email its the only email ive ever had and epic games is saying it doesnt recognize my email when i try to reset my password. How can i contact epics if i cant sign in????
hey bro, they keep saying that my current email address is active and is receiving messages from epic and that they sent a confirmation link to it, even though i provided them with all the information and made it clear that i DONT have access to the email. What can i do?
can you join the discord server and say this in detail and maybe we could go over it in more detail? I've recovered my fortnite account recently and i've had no problems with it using method 3
Went to play yesterday and says link an account so i follow all the instructions to be told my email isnt linked to an epic games account even though its the email they message me on with all my crew pack emails everything... what can i do?
I think it got banned back in OG but I can’t be sure because the email it was attached to got hacked awhile ago and I don’t know how to get it back bc it’s either banned or the account name got changed and stolen
so uh see here's the problem, when i got logged out of my first account i created a new one.. but when i did these steps it just logged me back into the second one i created. How do i get back into my first one? because my phone number changed so that means the verification codes are getting sent to my old phone number so i cant really do anything
All this dose is change the email address associated with your epic game's account, ppl are trying to recover an old account they can't get access to as all skin's and progress is gone after signing back in to Fortnite.
bro ive been playing on my xbox for a while now and ive spent so much money on my account and now i wanna switch to pc but i dont remember the email i used for the account and i dont know what to do
I don't remember the epic games email, but I have a Sony account connected to it and I have been playing with it for years , how can i get back the epic games account??
for the second method it says "i dont have access to my account email adress."dosent say to change it when i click on it , it takes me to a link that shows me what to do but when i do it, it takes me back to the page that says im unable to log into my account
I been trying to get my account back for months now they just give me the same answer saying they can’t process cause security reasons and I gave them all I have of the account even transactions id of what I bought on that account to prove it’s mine I don’t know what else to do I need help I don’t know if they being lazy
SAME, but you see. you shouldnt give up, try finding more information. i had the same thing happen to me but im not giving up this easily, i have showed them that i own the account with xbox cloud gaming, gave them the email, my dads microsoft account which was under my account. and even talked with agents on livechat. one of them told me i shouldnt give up and that it took him 6 recovery attempts to get the account back!
Ye, me too for months bro. Epic’s support is really bad and they are always giving me the same answers. I explained everything and gave them enough prove, but they are just being lazy. By the way, have you got your account back?
I got my account compromised, talked to epic bout it and they cant verify that the account was mine if anyone could help me out don’t even hesitate to answer this I been having that account since 2019 n spent hella on it
I tried the second one it gave me the same message that they gave you after that i tried method 3 and i had a chat with a real epic games employee and i got my account back yesterday
hello im trying to get my fortnite account back that my old email that i dont have acces anymore and there is no option "i don't have access to the email on my account. i want to change it" is there anothere option ?
How do I get my account recoverd I have all info gameplay, all users, emails, payments, IP addresses and Epic says not enough info also my shit was unlinked
I have my fortnite account locked onto my older email but i forgot the password to it and i dont have the phone line to it anymore i wanna switch my gmail but now epic needs verfication to the older email im stuck in a situation where i cant play fortnite because its making me verify my email but i dont have the password to my email
Exactly same problem i have hoping i can find a solution, i can still play with my account on my playstation but i want to play on pc so i need to unlink my account but i can't bc i don't have the password and the email i have is on a phone i lost abt 2 or 3 years ago
Did the second method, provided them literally every info except payment checks (cuz I don't have access to the mail) but after like 5 days all they said was that they still don't believe me that I am the owner. I don't know what do I do now, cuz that's my second try restoring my account, and still nothing.
Epic won't actually read what I send them... they always ignore all the information I give them. And tells me they can't do anything without having access to the main epic email even tho I'm logged in with xbox and its a linked account
@@anbrofiremojiyeah I was still told they couldn't do anything without me having access to the epic email. I feel like my purchase history and the fact I have the xbox account linked should be enough. They end up ignoring me after a while of explaining to them
@@AzonCipez That's really odd cause i didn't have that issue when my account was hacked. My email has been changed to a random email and i didn't have access to it, they made no fuss about that Edit: since obviously if someone takes your account they will change the email and the password, what you could do is try to recover the email, instead of a fortnite account if the email was originally yours.
@@anbrofiremoji sadly I dont remember the email at all. It was made way back. I can keep trying. But I think its gone unless I get a epic employee that actually cares to pay attention to what I've been showing them for the past like 3-4 times
The promise is I don’t know how I lost my account I just got on in the morning on my ps5 and there was a whole different account on it can someone help me
@@maxinepricefield I have xbox linked and I can access but the email and password is changed and if I try to request a email to fortnite it will go from hackers email tell me some tricks pls
see my problem is that i forgot my email and password of my epic games account and i dont have the email i used to create my account in my gmail app if anyone of yall know how to help reply pls😭
what if my current email for new acount is the same as my old one? when i try to recover my hacked on it just puts me into my new one. is it just impossible now?
i have only 3 options What's the problem? I don't know my password. I don't remember which email is linked to my account. I don't receive two-factor authentication (2FA) codes.
I wanted to recover my account and they reply to me: To start, we first need to verify your ownership of this account i have sent you a link to your email. Please click the link and once you do, please let me know through this support ticket. Make sure to also check your spam/junk folder when looking for this link. I cant find the link can you guys help me?
If you have additional issues make sure to comment here, and ill do my best to reply!
I don't know my email address that is connected to my epic account 😢
what if its inactive
Ive had so many issues trying to recover my account for the last 2 YEARS, and ive been contacting them week after week, i even think i found the account but theres actually nothing on the account, like all the skins are gone and i cant do anything about it, they just say "for security reasons we cannot make any changes to the account, we hope you understand" and then they close the request
@@VNTY_SEAN Yes exactly what happens to me. If we had voices and were influencers i guaruntee this wouldnt happen.
@highevo Bro i agree so much
I DONT HAVE THE OPTION "I DONT HAVE ACCES TO THE EMAIL ON MY ACCOUNT "
Same idk what to do
Me too bro pls help this is right before the live event 😭😭😭
@@Axyd.-_0 exactly bro I'm tired of this bs I was using the account perfectly till today
@@Forgot-z6f Idk y i just got hacked man
same this is my main acc too
The last option isn’t there , it says ‘don’t have access to email’ but not the ‘and I want to change it’ part. PLEASE I REALLLY NEED HELP
for the second method i cant see the button to change emails is there a link i can go to ?
same problem pls help
i finally got my account back from a hacker they first hacked my email then blocked all epic games email addresses so i wouldn't get reset codes and once i finally realized this is what happen and i fixed everything and got my account back i logged in and character name is changed, account set to kids account and everything is deleted all skins gone. and epic games SUCKS will not talk to you about situation
How did you get your account back
Please tell me how you did that because this just happened to me.
@@dylanhenning1117 ya me too
how did you get it back same thing happening to me
@ had to contact support and I had to go into my email that they hacked and go to blocked emails and unblock all the epic games ones so you can then talk to support about it
I followed method 2, as I recently got hacked. Epic isn't helping saying they have security measures and cannot verify my ownership. Even though I provided with receipts of my old purchases and provided them with the first email to the account. I don't know how they cannot verify my ownership as I was hacked last year as well and recovered the account similar way. Do you know what should I do next?
same for me man😢
This happend to me too I got hacked last year aswell I got back into it tho a couple months ago and someone was requesting to join me so I let them and they said what are u doing this is my friends account then I went to sleep and next day I was logged out and can’t get back in at all especially for method 2 I have aswell forgot my email that I used for it and I emailed epic games abt it and also provided screenshots of proof that I have played on that account and they didn’t do anything
I’m having the EXACT same issue bro. I showed proof that i bought stuff on the account and played back in 2018 but they saying that because of security measures they can’t verify my ownership.. so stupid
How do even get a reply off em the email not longer works
SAME, but you see. you shouldnt give up, try finding more information. i had the same thing happen to me but im not giving up this easily, i have showed them that i own the account with xbox cloud gaming, gave them the email, my dads microsoft account which was under my account. and even talked with agents on livechat. one of them told me i shouldnt give up and that it took him 6 recovery attempts to get the account back!
when I'm on epic games support and I do everything according to the video, it doesn't show me i don't have acces to the email on my account i want to change it
same
IF YOU CANT SEE CHANGE EMAIL CLICK I DONT REMEMBER MY EMAIL THEN PUT YOUR DISPLAY NAME AND THEN U GONNA FIND THAT LLINK
❤ tysm
What’s a display name
I try to put my account name it doesn’t work
What if it says the display name doesn’t exist
I just want to say thank you. Your video helped me so much. I got my account back
i follow the metod 2 but they send me verification email on that email that i dont have access what should I do
Fr
Can I do the second step even after I’ve contacted them and waiting for a response from them?
I got hacked and im trying to get my account back but they keep saying that some of my information is incorrect and they couldn't verify my account settings
I have access to my email its the only email ive ever had and epic games is saying it doesnt recognize my email when i try to reset my password. How can i contact epics if i cant sign in????
hey bro, they keep saying that my current email address is active and is receiving messages from epic and that they sent a confirmation link to it, even though i provided them with all the information and made it clear that i DONT have access to the email. What can i do?
can you join the discord server and say this in detail and maybe we could go over it in more detail? I've recovered my fortnite account recently and i've had no problems with it using method 3
Same problem to me , any uptades?
@@anbrofiremojii messaged you on discord
Guys its working , I just got mine back ( Epic games Replied in 8 hours for me ) yep i got it and i just did the Steps he said , Thanks so much man .
no wrong
Okay I was scared I been waiting for email from epic
@@imtweb3066 They take their time fr
Liar
@ultra what did they ask you for bro
hi
the hacker has hacked my account and he has changed the email what do i do the second method doesnt work
Went to play yesterday and says link an account so i follow all the instructions to be told my email isnt linked to an epic games account even though its the email they message me on with all my crew pack emails everything... what can i do?
did you try logging in using google? if yes don't and try to go forget password and set a new password and login using the epic games login itself
I think it got banned back in OG but I can’t be sure because the email it was attached to got hacked awhile ago and I don’t know how to get it back bc it’s either banned or the account name got changed and stolen
Ommggg another goated video
so uh see here's the problem, when i got logged out of my first account i created a new one.. but when i did these steps it just logged me back into the second one i created. How do i get back into my first one? because my phone number changed so that means the verification codes are getting sent to my old phone number so i cant really do anything
What about if the gmail on my epic games account was changed and i cant find the gamil that changed it
All this dose is change the email address associated with your epic game's account, ppl are trying to recover an old account they can't get access to as all skin's and progress is gone after signing back in to Fortnite.
Bro I need help, I verified my email and epic contacted me and said we sent an email to your first email but I’ve had that email from the start
Yo bro i don't see the fourth option and im trying to recover my acc i used to play i need help
yo click the i dont remember my email that link will pop up
@@YMCVexx that js not true i tried that
bro ive been playing on my xbox for a while now and ive spent so much money on my account and now i wanna switch to pc but i dont remember the email i used for the account and i dont know what to do
they ask me for the creation email of acc, is there anyways i can see it? because i don't remember it since my brother created it
I don't remember the epic games email, but I have a Sony account connected to it and I have been playing with it for years , how can i get back the epic games account??
for the second method it says "i dont have access to my account email adress."dosent say to change it when i click on it , it takes me to a link that shows me what to do but when i do it, it takes me back to the page that says im unable to log into my account
same
same did you find work around?
I remember the email but i dont remember display name what should i do
I been trying to get my account back for months now they just give me the same answer saying they can’t process cause security reasons and I gave them all I have of the account even transactions id of what I bought on that account to prove it’s mine I don’t know what else to do I need help I don’t know if they being lazy
SAME, but you see. you shouldnt give up, try finding more information. i had the same thing happen to me but im not giving up this easily, i have showed them that i own the account with xbox cloud gaming, gave them the email, my dads microsoft account which was under my account. and even talked with agents on livechat. one of them told me i shouldnt give up and that it took him 6 recovery attempts to get the account back!
Ye, me too for months bro. Epic’s support is really bad and they are always giving me the same answers. I explained everything and gave them enough prove, but they are just being lazy. By the way, have you got your account back?
@ yes I got my account back it took so many tries I got it back
@@lokiiy194what you do
hey what information did u give them @lokiiy194
i dont have the option i don't have access to my account. i want to change it
can i get it back if it says my account is inactive everytime i try to log in?
w video one of your videos helped me get my account back w mans
im really glad to hear that, thank you
It doenst work cuz i forgot my email and password and i dont have the email on my phone
Does apple receipts count I have a old 2019 lost acc I’m trying to recover it back
I got my account compromised, talked to epic bout it and they cant verify that the account was mine if anyone could help me out don’t even hesitate to answer this I been having that account since 2019 n spent hella on it
bro so i dont have the forth option so how can i fix it ??
what if i forgot my first ever mail that was on my account
what if i forgot my first email that was on my account
Hi i made the recovery but i put an wrong first email and I remembered the right one does this affect the process?
Did it?
I dont see the contact us button
So do I it’s gone
Does anyone know what to do when yoy get told that they cant make any changes due to secruity reasons?
This is happening to me aswell
He’s on IG
Did you try method 3 ?
I tried the second one it gave me the same message that they gave you after that i tried method 3 and i had a chat with a real epic games employee and i got my account back yesterday
they just tell me for security reasons we are unable to make the change and then ignore me
Same I had so much proof it was my account but still says that
Same here man
I’ve done all of this but epic games since they can’t prove that it’s my account and won’t let me change it, so what should I do?
What info do you use to prove it?
@ I had only some info which was just my email my new email
I dont have the option I dont have acces to the email on my account, i want to change it anyone know why? my account just got hacked
hello im trying to get my fortnite account back that my old email that i dont have acces anymore and there is no option "i don't have access to the email on my account. i want to change it" is there anothere option ?
the same thing is happening to me i cant find the i dont have access to the email has it been removed?
L bro
How do I get my account recoverd I have all info gameplay, all users, emails, payments, IP addresses and Epic says not enough info also my shit was unlinked
I created an account with the same email as my first account. Can I recover the account?
I have my fortnite account locked onto my older email but i forgot the password to it and i dont have the phone line to it anymore i wanna switch my gmail but now epic needs verfication to the older email im stuck in a situation where i cant play fortnite because its making me verify my email but i dont have the password to my email
Exactly same problem i have hoping i can find a solution, i can still play with my account on my playstation but i want to play on pc so i need to unlink my account but i can't bc i don't have the password and the email i have is on a phone i lost abt 2 or 3 years ago
I know it says credit card but i used debit card would that still work or no?
thank you so much i did the second method and it worked for me
For me it says they can only send a reset email link to the email that I can’t access
What if o don't remember the first email
I don’t have the option I don’t have access to my email on my account and I want to change it any tips on that
have you fount it yet?
Hey, I did a live chat with Epic Games but I got a bot response
Brooo TY so much! SOLVED !
I need help i have a ps4 acc that got parental controls and idk the gmail or the password to remove it
@@alexanderfdv is it ur account?
@@aglux3417 yea
Did the second method, provided them literally every info except payment checks (cuz I don't have access to the mail) but after like 5 days all they said was that they still don't believe me that I am the owner. I don't know what do I do now, cuz that's my second try restoring my account, and still nothing.
Bro I feel you, I’m still waiting for them to replay to my recovery email
I am in a similar situation. Have you tried again since then, or have you managed to get your account back?
@ambrus27 hi, nah they're ignoring me now
@@yar7129 It's sad to hear this. I will keep trying, though. Never give up.
i tried the second method but nothing change i cant open it
what do you mean by you cant open it?
How long would it take epic games to reply back I got my account hacked 3 days ago I’m waiting for them to email me back
Did you get your account back? I've been waiting for two days
@ yeah I got my account back
Epic won't actually read what I send them... they always ignore all the information I give them. And tells me they can't do anything without having access to the main epic email even tho I'm logged in with xbox and its a linked account
Have you tried method 3?
@@anbrofiremojiyeah I was still told they couldn't do anything without me having access to the epic email. I feel like my purchase history and the fact I have the xbox account linked should be enough. They end up ignoring me after a while of explaining to them
@@AzonCipez That's really odd cause i didn't have that issue when my account was hacked. My email has been changed to a random email and i didn't have access to it, they made no fuss about that
Edit: since obviously if someone takes your account they will change the email and the password, what you could do is try to recover the email, instead of a fortnite account if the email was originally yours.
@@anbrofiremoji sadly I dont remember the email at all. It was made way back. I can keep trying. But I think its gone unless I get a epic employee that actually cares to pay attention to what I've been showing them for the past like 3-4 times
@@AzonCipez go ahead make a brand new account and try the live chat once again 🙏
I am waitnig like 1 day and there is no replay of epic games
How much do i need to wait to get answer?
Do you know how long? It’s been 1 day for me
The promise is I don’t know how I lost my account I just got on in the morning on my ps5 and there was a whole different account on it can someone help me
wont let me click contact us the blue button why is that
me too bro. if i have get to the point when they ask questions abt acc i woud probably have it back.
@@cryps1k_591 me 2 did you find work around it wont let me get to that page
at reset password it says no account found pls help
you've entered the wrong email!!! :"(
Epic Games sent me a authentication code to my new email adress but i dont know where to redeem the code, please help
Look at 05:40
What should i do if i dont know the email at all
He’s on IG
can i do something if my account got hacked and the hacker change my email and my password can i do something?
yes, follow the method two on the video!
@@anbrofiremoji thanks I'll try it
@@frizy_up6 it should work! good luck!
@@anbrofiremoji thanks!
No way people are still click baiting
i cant get it back can you help me
Methode 3 is not working
I just got hacked like two days back. Pls what do i do. I submitted a ticket how long will they take to reply. I want my account back.
Which method did you follow?
I keep Getting the same response that they can’t help cause security reasons someone help idk what to do
Cuz it's not providing much info
@ actually I got my account back I forgot to update
@@lokiiy194 oh dang is it urs or sm1 elses
@ it’s mine I lost it for so long started season 7
@@lokiiy194 what did you do?
If I don’t know the current name or email how can I get it back
No shot
@@Ziti.himself I got it back by logging into an Xbox account formerly linked and showing receipts and telling them the original name
@@maxinepricefield Can you explain how you done that?Im at the same case,do you have instagram that i can write you there bro
@@maxinepricefield I have xbox linked and I can access but the email and password is changed and if I try to request a email to fortnite it will go from hackers email tell me some tricks pls
@_Morax__ just log in using Xbox
I don’t know my 2fa email can someone help me
I tried and nothing happened
see my problem is that i forgot my email and password of my epic games account and i dont have the email i used to create my account in my gmail app if anyone of yall know how to help reply pls😭
You might be cooked bro. Sorry
PLEASE A NEW UPDATED VIDEO ON THIS
hello i can get to the 4 step and thats the payment
its tells me they dont know who has ownership of the account
your account was hacked?
@ no it’s that it shows a different Gmail for the security code
@ then u got hacked then unless your the one that put the different one
@@thzy209 well yea then
@@thzy209 because I switched from ps4 to pc and now that I want to log into my account it won’t let me it shows a diff gmail
I deleted my old email 😭😭🙏🙏🙏
how will they notify me
thank u
what if my current email for new acount is the same as my old one? when i try to recover my hacked on it just puts me into my new one. is it just impossible now?
TQ BROTHERS BECAUSE U MY ACCOUNT COMEBACK TO ME ONLY -1DAY
What happened after you approved the request to fulfil your account ??
@@swayyshorts-l5ru must have some proof after yu have it. They can Contact u -1day. And they will contact u for change the password
non of these methods helped me
i have only 3 options
What's the problem?
I don't know my password.
I don't remember which email is linked to my account.
I don't receive two-factor authentication (2FA) codes.
ye same
@@V1kamyy7 yeah same
idk what to say
Im gonna do it ill say if it works
did it work
@@apawesomeness430 I forgot about this, no
What do I do I don’t know my email for it and my password 😭😭
follow the method 2 on the video and you should be fine!
I wanted to recover my account and they reply to me: To start, we first need to verify your ownership of this account i have sent you a link to your email. Please click the link and once you do, please let me know through this support ticket. Make sure to also check your spam/junk folder when looking for this link. I cant find the link can you guys help me?
hey man maybe you should try the method 2!
@@anbrofiremojii did the method 2 and they reply to me like that and i cant find any link
They send a verification to the email address where you created your account.
I can't get my account back and it says its temporary unavailable why I didn't use any hacks or stuff
why it not show me i dont have access to email on my accounts. i want to change it.
yeah same for me
@@Footballforlife453 yeah same bro