Always Read the Fine Print on Turo!

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  • Опубликовано: 26 ноя 2024
  • If used properly the platform can be beneficial for both customer and owner, however the standardization of the app doesn't always line up with the final terms. The fact that you are dealing with an individual with specific terms vs a company, makes it a real buyers beware platform.
    Most of the problems stem from the gypsy rental companies the platform enables. 1 person that buys and lists a bunch of high mileage junk cars with no employees to keep overhead low enough to make the platform profitable. They bang a bunch of people for damage on worthless cars and sell them off at auction when they are done. There are a list of changes I think Turo should make to protect themselves and the customers, but I don't work for them, so i'll just point out flaws in the platform as they affect me.
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Комментарии • 1,4 тыс.

  • @kramonut
    @kramonut 5 лет назад +1860

    Not in a million years could I be bothered to do all that crap...

    • @cl7510
      @cl7510 5 лет назад +75

      Hell no! Especially not for a Nissan Versus or whatever he's driving. I thought Toro was supposed to be for nicer or unique cars??

    • @bigred22685
      @bigred22685 5 лет назад +21

      @@cl7510 there are unique and expensive cars on there, but I'd say 60% of the vehicles, numbers wise, are your regular boring rental fleet types.

    • @jacoblawson9157
      @jacoblawson9157 5 лет назад +4

      Didn’t even watch the video and I still know I don’t.

    • @D-Hab
      @D-Hab 5 лет назад +47

      This is what I love about life. Whenever you try to go cheap or take the cheaper route, you end up paying more than you would have in the end (in time or in money).

    • @kramonut
      @kramonut 5 лет назад +8

      @@D-Hab THAT is the story of my life, lol!

  • @anonguy6453
    @anonguy6453 5 лет назад +423

    You've mastered the art of sounding super polite while still looking highly displeased. Beautiful.

    • @cocoadog1998
      @cocoadog1998 5 лет назад +10

      Tought the same shit when he was paying the parking fee coupon 😂

    • @leslie7872
      @leslie7872 5 лет назад +10

      It's cause he's a 40ish white guy. They all come off like this

    • @1mari_
      @1mari_ 3 года назад

      😭😭😭😭

    • @genesis3790
      @genesis3790 3 года назад +1

      @@leslie7872 no no no. It’s called class, and more people should learn it. It is beautiful. Skin color don’t matter.

    • @gldndragon77
      @gldndragon77 3 года назад

      @@genesis3790 sounds very unobservant. It's not "classy" to sound polite but ACTUALLY be displeased as betrayed by your face and then SHOW the world on RUclips the truth, complaining and whiny and never even acknowledging that you were wrong about what you were displeased about.

  • @MobWithGuns
    @MobWithGuns 5 лет назад +771

    “I’m not a fine print type of guy “ ..... owned an exotic car rental business .....

  • @porscheguy09
    @porscheguy09 5 лет назад +409

    Just what I always wanted to rent, a 91,000 mile Nissan for $100+.

    • @disneyfan9099
      @disneyfan9099 5 лет назад +1

      Ryan Lange true

    • @theangryitalian7922
      @theangryitalian7922 5 лет назад +4

      Lmfao

    • @nicky191
      @nicky191 5 лет назад

      Yeah this isn't a very accurate review lol...

    • @samberr3076
      @samberr3076 3 года назад

      Show me a 100+ Nissan Versa , not even a new one with 0 miles would be $100

    • @porscheguy09
      @porscheguy09 3 года назад

      @@samberr3076 he paid $105.40 for this Nissan Versa. The cost is shown at 1:16 into the video.

  • @RadRidesByCru
    @RadRidesByCru 5 лет назад +1753

    You're in Atlanta, why not just borrow a Lambo from Ed Bolian?!

    • @chevymetrodriver
      @chevymetrodriver 5 лет назад +137

      New web series eddy and spaghetti

    • @-Sean_
      @-Sean_ 5 лет назад +6

      Why do you think he was in Atlanta?

    • @XBLHAX
      @XBLHAX 5 лет назад +42

      He probably got denied. Rob is a shit magnet. I wouldn't lend him anything.

    • @-Sean_
      @-Sean_ 5 лет назад +8

      @MAMMAsgotTOAST No shit, he said it multiple times. Rob was in Atlanta to meet up with Ed, hence "Why do you think he was in Atlanta?".

    • @-Sean_
      @-Sean_ 5 лет назад +1

      @MAMMAsgotTOAST *nerd*

  • @mhn3773
    @mhn3773 5 лет назад +342

    Take pictures to get the code for the key? Pay for the parking? Lol nope.

    • @zonechaser1
      @zonechaser1 5 лет назад +2

      Yea, I’m like nope, I’m out

    • @Mcf412
      @Mcf412 5 лет назад +2

      He should have drove through mud and water, then ripped the e brake and burned the tires off. Then top it off with piss in the gas tank

    • @TheDave831
      @TheDave831 5 лет назад +1

      @@Mcf412 theen get changed on his card? lol

    • @Mcf412
      @Mcf412 5 лет назад +1

      da la only for the car wash

    • @janthony6010
      @janthony6010 5 лет назад

      mhn3773 what’s funnier is that they will use your card info to try and charge you for petty shit AFTER your rental is over.

  • @diegocella6791
    @diegocella6791 5 лет назад +1613

    I'm starting to think that Turo is not as conviniet as it is advertised....

    • @bieberle4
      @bieberle4 5 лет назад +189

      The only real reason to rent through turo is to rent nicer cars than rental places have

    • @BigBodyRacing
      @BigBodyRacing 5 лет назад +69

      You're vulnerable to the person you're renting from unlike Hertz, Enterprise etc they are trained to give you customer service and a car to the best of their ability when dealing with turo you're at the hands of the person you're dealing with.

    • @user-fr4cg2xj2w
      @user-fr4cg2xj2w 5 лет назад +11

      Diego Cella what he wants you to think, clearly he sees it as a threat

    • @marselvitti
      @marselvitti 5 лет назад +60

      Dont ever rent a basic car from Turo. It is much more expensive than rental companies. I can rent a brand new 2018 Jeep compass for 25$ a day from a rental company while a shitbox on Turo is 30$ a day.

    • @brent92888
      @brent92888 5 лет назад +13

      @@user-fr4cg2xj2w lol hes obviously not renting Ferraris on Turo... so not sure why you think it's a threat to his business. People who rent cheap/budget cars, and people who rent Ferraris are not the same customer.

  • @Betamax84
    @Betamax84 5 лет назад +122

    Great video! Turo is a lot like Airbnb. In that Your experience is totally dependent on the host. A good host would have been a better experience.

    • @longhill11
      @longhill11 5 лет назад +15

      best comment, like wtf thought this would be common sense

    • @YTesting
      @YTesting 5 лет назад +6

      Yeah.. I do not understand what the problem is, if the guy wrote everything in the description. How can you complain?

  • @Studio23Media
    @Studio23Media 5 лет назад +916

    Wow this guy is shady as it gets. That's a one star review for sure.

    • @jx4479
      @jx4479 5 лет назад +104

      I feel like he went out of his way to find the worst host available in order to make this video.

    • @joshjones5172
      @joshjones5172 5 лет назад +41

      @@jx4479 As stated in the video, every turo experience has been bad.

    • @wantsanewvehicle
      @wantsanewvehicle 5 лет назад +3

      @@jx4479 He always does...

    • @larryzeldin7561
      @larryzeldin7561 5 лет назад +14

      He doesn’t even read the AD. He just clicks rent without reading a single word or a review

    • @wantsanewvehicle
      @wantsanewvehicle 5 лет назад +58

      @@larryzeldin7561 No, I fully believe he reads the ad. He purposely finds the worse car/ad he can and rents it just to say 'boo hoo turo is bad, just look at it..thank god my company doesn't do this'

  • @nick.100
    @nick.100 5 лет назад +283

    For someone who doesn’t like turo, u sure do use turo a lot

    • @tobeo8480
      @tobeo8480 5 лет назад +31

      nick only uses the worse ones to make vids like this lol

    • @TheNondiscriminatory
      @TheNondiscriminatory 5 лет назад +8

      Content generation my dude

    • @kingrevelation116
      @kingrevelation116 5 лет назад +3

      I don't know anything about this channel but it's better to overuse or overdo so you can get a true sense of value of something.

    • @KooLaidblue
      @KooLaidblue 5 лет назад

      Because turo cars can be questionable but the experience is usually interesting.

  • @westsenkovec
    @westsenkovec 5 лет назад +724

    Douglas DeMuro scammed us all with his charm

    • @mustanguy102
      @mustanguy102 5 лет назад +12

      what charm?

    • @-Sean_
      @-Sean_ 5 лет назад +94

      @@mustanguy102 those eyes and that damn smile

    • @REALthugnasty
      @REALthugnasty 5 лет назад +27

      Lmfao. “Those eyes and that smile” that’s exactly what started it all.

    • @chrism7067
      @chrism7067 5 лет назад +96

      I dont think doug ever said it was a great day to day rental car place. He said he uses it to rent interesting cars. Not someones 90K mile shitbox lol

    • @Mike_Greentea
      @Mike_Greentea 5 лет назад +2

      @@-Sean_ eww!

  • @jarrodel-khouri3133
    @jarrodel-khouri3133 5 лет назад +37

    6:47 that look of disgust when Rob uses a coupon for the first time ever. You could see him dying inside as he fell lower on societal rankings.

  • @mycool8980
    @mycool8980 5 лет назад +450

    You rented a cheap car next time rent a supercar to see if it's worth it

    • @superspeeders
      @superspeeders  5 лет назад +74

      the guys that rent the sports cars I think are the best value on Turo as far as experience vs $. Issue is if you are unhappy with the car your sort of stuck with it based on the effort that you would to put in to get a different car real time.

    • @chrisfyb
      @chrisfyb 5 лет назад +11

      Mic Cool Moral Lay Ha came to say the same really. I see Turo as a service where I can rent something fun, exotic or just different for a day or two. I’d never rent econo shit from it and expect something great.

    • @dannytonnessen6896
      @dannytonnessen6896 5 лет назад

      superspeedersRob WHY DID YOU NOT JUST ASK ED BOLLIAN FOR A SPORTS CAR...?? 🤦‍♀️🤷‍♀️😝

    • @cleverasiti5868
      @cleverasiti5868 5 лет назад +1

      This guy rent cheap car and he want the perfect car .for 30 $ a day is more the good . This if you pay 100$ a day that is no good ok

    • @freddybanuelos6132
      @freddybanuelos6132 5 лет назад

      Rent a Ferrari or Lamborghini

  • @TravelWithNotnicce
    @TravelWithNotnicce 5 лет назад +52

    I used Turo in Miami. Had a great time. Spend $150 a day for a bmw 650 drop top. It was fine for me

    • @IJuanuLost
      @IJuanuLost 5 лет назад +7

      Good to know. I’m renting a Jeep from Turo when I go to Miami next week. This video had me worried 😂

    • @kabbottt
      @kabbottt 4 года назад

      juan gearing How was it?

    • @RealDexterMidnight
      @RealDexterMidnight 4 года назад

      I'm going to graduate her 2020 this month and crona ruin the graduation and my graduation is going to be at the Daytona Speedway here in Florida and we are driving around going to rent a Maserati for 600
      Not baf

    • @leocasi405
      @leocasi405 4 года назад +2

      Holy cow 150 a day? Lmao. And I’m here looking at the ones under 30 a day 😂

  • @ybmb1121
    @ybmb1121 5 лет назад +427

    Newish eco box with rolling windows and has 95000miles??? This has to be the worst rental on earth...

    • @Clapxiomatic
      @Clapxiomatic 5 лет назад +26

      Yeah, I honestly would not be surprised if the same guy had models with no A/C bought from auction up north. I imagine some people would straight up cancel on the spot, especially in ATL.

    • @PurpleHeartVR
      @PurpleHeartVR 5 лет назад +12

      It's a base model car. Even base model econo boxes still have manual windows and mirrors, manual trans.

    • @arcadeuk
      @arcadeuk 5 лет назад +6

      @@PurpleHeartVR OK so the crappiest new car I can find in the UK (and boy do we have some crappy cars over here) is a Dacia Sandero, for under £7k delivered and taxed, has electric windows. Who the hell buys a car with windy windows in the last 10+ years?

    • @biggiecheese5135
      @biggiecheese5135 5 лет назад +1

      @@PurpleHeartVR Dude that sucks so hard, even base models in my country have done away with manual anything for at least the last 2 decades, they probably do make them cheaper, but no one here brings the cheap shit so the bare minimum you could get here is probably a loaded model over there lol I haven't turned a window winder in literal decades lol

    • @silentassasin741
      @silentassasin741 5 лет назад

      arcadeuk work vehicles mainly

  • @XxXminecraphtXxX
    @XxXminecraphtXxX 5 лет назад +120

    You: "Instead of using a real car rental service im going to use a shit one"
    Also you: "omg I can't believe how shit this car rental is"

  • @ashishpatel350
    @ashishpatel350 5 лет назад +112

    People. Need to be careful with turo. Make sure you check all the tires and do a good walk around take videos and pictures of everything.
    Alot of these safety things can be overlooked like tires and brakes when people rent cars for a quick buck and have little to lose.

    • @StasRyadinsky
      @StasRyadinsky 5 лет назад +4

      Yeah I agree. As a student with limited budget I needed to rent a car once and i used a service like this called EasyCarClub in the UK. I read the small print on most rental companies and everyone wanted to charge me much more for being under 25 (22 at the time of rental). Majority of the places wouldn't rent me at all. This company also doesn't charge you as much for the refundable deposit so it was a big plus for me. I paid £10 extra and i didnt have to worry about paying almost £600 in the event of a claim/accident. I think i was lucky that i found the owner who was very friendly and not fussy at all.

    • @jx4479
      @jx4479 5 лет назад +4

      FYI , I'm a Turo host but letting you guys know that if you indicate in your REVIEW (by clicking the safety field) you will automatically delist a host's car until an inspection form is filled out by an ACE certified mechanic. Note: if you abuse this and there is nothing found to be wrong with the car, you will be charged for the inspection.

    • @curtisimo032
      @curtisimo032 5 лет назад +1

      People should just use real car rental companies if they don't want something special.

    • @MDethCKR
      @MDethCKR 5 лет назад +1

      @@curtisimo032 seriously... Why would you use Turo and get a Versa.

    • @kinvo1982able
      @kinvo1982able 5 лет назад

      Ashish Patel that’s why you go to a actual car rental and get a car in good condition and not hustle

  • @glider1232
    @glider1232 5 лет назад +59

    The last car I rented from Alamo had 850 miles on it, a full tank of gas, XM radio, heated seats and cost $24 per day..Why would you rent that POS from Mr Sketchy?...

    • @disneyfan9099
      @disneyfan9099 5 лет назад

      Glider 123 good luck

    • @ddrhazy
      @ddrhazy 5 лет назад +1

      Why? For science.

    • @Alvaro-em1dj
      @Alvaro-em1dj 5 лет назад +1

      Ddr Hazy why?for youtube videos

    • @thequartermaster776
      @thequartermaster776 5 лет назад +2

      Rent a car from Turo because you can't get a Porsche, Lamborghini, or FERRARI from Alamo, nor Enterprise, nor Hertz.

    • @The_Kirk_Lazarus
      @The_Kirk_Lazarus 4 года назад +1

      Good luck getting a car besides a shitbox Ford from any other company. At least on Turo you can rent a damn Civic if you wanted.

  • @arevo8702
    @arevo8702 5 лет назад +540

    Today Mr speagetti talk about people who don't read the cooking book

  • @user-fr4cg2xj2w
    @user-fr4cg2xj2w 5 лет назад +123

    So your telling me you rented a car right and didn’t bother to read how how many miles or the 8 sentence description

    • @Nevoexpo
      @Nevoexpo 5 лет назад +50

      Considering that he bought a truck without a carfax report and later got the report only to find it had 500,000+ miles. For someone who is an experienced as he is, he continues to make stupid choices and silly mistakes. Probably, all so that he can continue making these videos because he ran out of ideas and doesn't want to do anything illegal anymore like he used to which is how he became popular in the first place anyway. Super Speeders RIP.

    • @user-fr4cg2xj2w
      @user-fr4cg2xj2w 5 лет назад +4

      Nevoexpo true lol

    • @aktw1234
      @aktw1234 5 лет назад +3

      @@Nevoexpo or he just got older and outgrew it. Can't be a boy racer forever

    • @longhill11
      @longhill11 5 лет назад +4

      Not just that, he was charged for the parking because he didn't pay a delivery fee so he actually saved in that sense, he's just as misleading as the renter

    • @thedigitalpeople
      @thedigitalpeople 4 года назад

      @@Nevoexpo So you are saying this channel should be called Stupid Exspeeders that make silly business mistakes. Sounds good to us.

  • @MaxSpeedMike
    @MaxSpeedMike 5 лет назад +143

    I saw a Hellcat for $450/day. I was blown away because most hellcats are $800/day. I checked out the ad, and somewhere at the end it said "Black key only"
    $450/day for a half ass hellcat, yea right lol

    • @bestmillimeter1858
      @bestmillimeter1858 5 лет назад +8

      Well, more like 7/10th ass 🤣

    • @MaxSpeedMike
      @MaxSpeedMike 5 лет назад +10

      @@bestmillimeter1858 lol I drove a 6 speed hellcat. Idk how anyone could take the black key lol

    • @MaxSpeedMike
      @MaxSpeedMike 5 лет назад +12

      @Power 2 Weight nah bud. I already reviewed a 6 speed hellcat. It will be out soon. I wouldn't pay $450 to rent a car and use only a portion of its power. That's silly

    • @superspeeders
      @superspeeders  5 лет назад +46

      Always read the fine print. "car will be kept in valet mode" LOL

    • @MaxSpeedMike
      @MaxSpeedMike 5 лет назад +7

      @@superspeeders Goes with anything you buy/sign lol. But some of these listings on Turo are absurd

  • @tobeo8480
    @tobeo8480 5 лет назад +37

    Lol looks like u found the most complicated one . It’s usually meet up get the keys from the owner and go .Nothin else

  • @luffy858
    @luffy858 5 лет назад +151

    I was strongly considering Turo for my 1 day business trips until I saw this video. What a complete nightmare.

    • @alexserrano1153
      @alexserrano1153 5 лет назад +35

      Adam Luffman considering he’s renting a Nissan Versa it’s highly unlikely you will get this service from someone with a nicer vehicle. This person could care less about the customer

    • @alexserrano1153
      @alexserrano1153 5 лет назад +7

      Not to mention people offer airport drop offs not this mess. Meaning they will literally drop the car off to you at the airport

    • @nks99999
      @nks99999 5 лет назад +27

      Rented a 2018 Challenger for $47 a day at LAX. Got picked up curbside and the car was beautiful. Drove well and the whole process was very smooth. Guess you have to just pick them carefully.

    • @alexserrano1153
      @alexserrano1153 5 лет назад +1

      Nick Shas definitely find a good car and try not to cheap out it will run smooth as ever

    • @raidmasters4686
      @raidmasters4686 5 лет назад +3

      Do not take this review seriously at all my friend. This guy didn't do his do diligence. If you want more info, I left s pretty long comment about it

  • @mfThump
    @mfThump 5 лет назад +21

    Today rob spaghetti didnt read the recipe before beginning to cook his fettuccine alfredo.

  • @yukimasaheppe
    @yukimasaheppe 5 лет назад +26

    Thank you Rob, I don't have to make the mistakes you have and I appreciate that.

    • @b4804514
      @b4804514 5 лет назад

      You do know he makes things much worse than they usually are to generate content for this channel MOre fake news

  • @respinoza89
    @respinoza89 5 лет назад +1

    I rented for a year in Atlanta. It was fun. Keep in mind, Turo is like Grubhub. You order food from there but if you want a high quality burger, you can order a gourmet burger or McDonald’s. It’s all from Grubhub, or in our case Turo, but be careful who you rent from. When I rent from Atlanta airport I would deliver the car to the regular parking lot (hourly rate) and make sure not to let the car sit there more than 2 hours so the customer doesn’t pay more than $6 (I mentioned this in the SHORT description of vehicle) if the customer complained or rented the car for over a week I would reimburse the parking fee. Customer satisfaction is what’s most important. I took all the pictures necessary before hand so if the customer wanted to take additional pictures it’s all optional, not necessary since I covered all angles and photos are time stamped. I cleaned and vacuumed after every use. I had copies of latest dealership maintenance records and their 40 point inspection report in the glovebox. I provided a lockbox for convenience (Turo requires a picture/selfie of person holding license next to face and 1 photo of just license.) DONT ORDER THE CHEAPEST! Order the ones with the MOST positive reviews. Note, that some cars have little or no reviews. Check their profile, sometimes they have other vehicles with hundreds of 5 star reviews and they just happen to add a new vehicle.

  • @Sky1
    @Sky1 5 лет назад +177

    Steering wheel shake is due to the 2 missing lugnuts

    • @TheCobruhAlienat0r
      @TheCobruhAlienat0r 5 лет назад +1

      Or the suspension is shot. My first car shook like that and I took it to my mechanic and after he replaced the struts, car didn't have shocks, the shaking went away.

    • @Viewer899
      @Viewer899 5 лет назад +3

      Tires Need to be balanced

    • @SB-zd3pq
      @SB-zd3pq 5 лет назад +22

      TheCobruhAlienat0r dude you got ripped, your mechanic just did a wheel balance. He told me

    • @mustafasaqib1688
      @mustafasaqib1688 5 лет назад +1

      @@SB-zd3pq dude how do you know it was him?

    • @TheScrubmuffin69
      @TheScrubmuffin69 5 лет назад

      Wrong lmao

  • @TalkinTech
    @TalkinTech 5 лет назад +2

    I rented a 991.2 in Germany on Turo and could not have been more pleased with my experience. It was a group of car enthusiasts that rent cool cars on the side for some cash. We made a couple of friends out of the rental and would not hesitate to go back to rent again. I could see how it could have gone sideways though..

  • @markofexcellence5209
    @markofexcellence5209 5 лет назад +55

    Dear God. Screw that, I’ll just get a traditional rental car.

    • @keyboardwarrior327
      @keyboardwarrior327 5 лет назад +3

      I'll just get a folding bicycle. It would still be better than what Rob went through.

  • @harrison3384
    @harrison3384 5 лет назад +32

    i got a turo ad on this vid lol

  • @cascivic
    @cascivic 5 лет назад +18

    Rob.... Hotwire hot rate car for regular airport cars...turo for anything unique or special.

  • @Suction_
    @Suction_ 5 лет назад +8

    I had a 2018 Corolla in Orlando for $32 a day from enterprise. Car had 7000 miles on it and was spotless. This looks like a huge pain in the ass and a waste of time

  • @DavidShamolian
    @DavidShamolian 5 лет назад +19

    I paid way less for way more in Los Angeles! 2018 Mini Cooper S loaded for $35 a day with Insurance! No other rental companies could come close!!

    • @cl7510
      @cl7510 5 лет назад

      That's pretty damn good. Was there a minimum amount of days you had to rent ?

    • @StefanThePro
      @StefanThePro 5 лет назад

      Chili Chazlito X no

    • @disneyfan9099
      @disneyfan9099 5 лет назад

      David S. I got a Audi from National for $30 a day in Orlando

  • @Maserati7200
    @Maserati7200 5 лет назад +8

    I’ve rented a car from traditional companies many times. Enterprise in SFO, and Surfside, FL (near Miami), Avis in Orange County, CA, Sixt in Israel, and Alamo in Cancun, Mexico.
    When people say “hassle” and dealing with people at the rental counter, I have no idea what they are talking about. Each time I went I got my car no problem. Filled out the papers, swiped my card and was done with it. No more than 10 minutes.
    Am I missing something?

    • @pfitz9346
      @pfitz9346 5 лет назад +1

      He described the hassle in the video. You get to the airport, jump on a tram. Ride 10 minutes to the rental place. Rent the car which takes 10 minutes more walk across the lot. Then you get your car.
      In comparison what he thought he was getting: land at the airport. Walk out the terminal door. Take a photo of the odometer. Drive off. You skip 10 minutes of paperwork and skip having to go to the rental lot.
      Obviously that's not what happened here.

  • @Grenyas
    @Grenyas 5 лет назад +77

    Unexpected Harry Potter 👍

    • @piratepress6958
      @piratepress6958 5 лет назад

      LOL, loved it!!!

    • @linkshaoran2891
      @linkshaoran2891 5 лет назад

      I was so distracted by him singing The Lego Movie song I actually forgot he made the HP reference...

  • @accavitti1
    @accavitti1 5 лет назад +4

    When I rented a Tesla on Turo in Las Vegas it was an awesome experience. Read the persons reviews before you rent their car.

  • @kwd57
    @kwd57 5 лет назад +18

    Maybe they should have called turdo. Thanks for the heads up.

  • @zstidsen
    @zstidsen 5 лет назад +6

    The few times I've used turo, I have been very pleased. I've always communicated with the owners several times leading up to the rental, and I would never use someone with less than a 5 star review. I just payed less than $100/day for a 2019 charger scat-pack. Everything was flawless and easy. Just beware of scammers renting crap cars. It's not hard to weed them out.

  • @Sie84yv
    @Sie84yv 5 лет назад +6

    The say a smart person learns from their mistakes, but I'd say that a wise person will learn from other's mistakes. Thanks for giving us wisdom Rob!😄

  • @robcossin4690
    @robcossin4690 5 лет назад +15

    Rob: did the owner attempt to charge you for any of the damages?

  • @pack-a-punched2404
    @pack-a-punched2404 5 лет назад +26

    I’ve always had good experiences, it’s your driver. One star his ass

    • @CYCLEGAMER1
      @CYCLEGAMER1 5 лет назад

      F10 Loudy Same here, I haven’t had a problem yet. However I only rent higher quality cars, so maybe that’s the difference.

    • @Andreas16375
      @Andreas16375 5 лет назад +1

      @@CYCLEGAMER1 imagine owning a luxury rental business and renting a 5k shitbox scratched all over

  • @krasnaludek298
    @krasnaludek298 5 лет назад +6

    Turo is a horrible replacement for a rental car company if you’re on a time sensitive travel itinerary (i.e. business or schedule bound Vacation).
    Turo is good for test driving a car over a weekend if you’re considering a purchase/lease. Want to know how a Tesla Model 3 drives for more than just a short circuit; rent for a few days. That’s how I use it. Quickly realized that I prefer the Chevy Colorado over a Toyota Tacoma with respect to power, interior, & comfort - that’s Turo’s niche.

    • @samberr3076
      @samberr3076 3 года назад

      Who plans a vacation or flight that doesn’t make sure they book a car in advance?? What do you do? Get to the airport and think ….. hmmm I’d rather not walk everywhere , I hope a car is availible

  • @TaylorMMontgomery
    @TaylorMMontgomery 5 лет назад +4

    I think renting the average $55 sub-compact isn't what Turo is meant for. The reality is, the people that are renting the cheap cars are usually people, like you, who don't read the fine print. I would say most people that I know who use Turo usually use it to rent cars that you wouldn't be able to rent from the airport.
    To play equally here, it's 2019 and I think you're being obstinate toward the rental car companies. I rented cars on a weekly basis for my old job, and if you rent from National, you bypass the counter, essentially pick any car you want, and you never have to talk to a person except at the exit gate. And, National's selection is pretty awesome, although it does depend on the airport. I usually paid $70-80 a day with taxes, and to be able to rent a loaded Grand Cherokee or Mustang for the Elantra price is well worth doing a quick sign up for their rewards program.
    Also, I'm a Turo host. I rent out my F30 335i. I keep it at my house most of the time. but, I do offer two different airport services: one that's *actual* curbside pickup, where I meet the customer and then just take a Lyft home. I also offer what I call the 'unattended pickup' where I use a lockbox like this guy has. I keep a pre-paid parking card in the visor and you just swipe it to exit.
    Either way though, you're expecting way too much if you think you're going to have a smooth experience renting a Versa on Turo lol

  • @Itssuperdave
    @Itssuperdave 3 года назад +1

    I just started to be a host about a month ago .I have four cars myself. I meet every single renter and hand them the keys. And for a small fee I’ll even pick them up at the terminal and drop them off. these kind of Turo hosts give Turo a bad name.

  • @batjorro
    @batjorro 5 лет назад +7

    The conventional rent-a-car companies are plenty convenient.. Unless looking for something very specific to drive why book with turo?

  • @sleepnumber6
    @sleepnumber6 5 лет назад +1

    The videos as of recent have been top tier. Keeping it interesting while switching it up. When youtubers change their content I rarely check back in. This is the exception!

  • @thomaslf1391
    @thomaslf1391 5 лет назад +3

    If you travel, I recommend signing up for emeralds club (national car rental). You don't have to "interact" with anyone and you pay 60-75 dollars a day.

  • @RyanStorm0
    @RyanStorm0 5 лет назад +7

    You get what you pay for.
    What did you think you would get for $27/day?

  • @benjiD96
    @benjiD96 5 лет назад +4

    Hi Rob,
    Shameless plug: I run an all electric car rental company in The Bahamas (i've watched you for years and always feel a bit happy when you tell us stories about your honeymoon in The Bahamas), and our vehicles are listed on Turo as well as locally. If you ever come to Nassau again, I promise that you'll get the best experience ever. All of our vehicles are true curbside pickup at the airport (AND we pay for the airport parking fees). Our vehicles are also immaculately maintained (and have WAY less than 92k miles on the clock).
    Keep up the good content! Your insight into the rental business has helped and motivated me to start my own!
    Best,
    Benjamin.

  • @FrancoCastro
    @FrancoCastro 5 лет назад +2

    I have used turo in the past and in my experience it is very mixed. YES you do have to read everything, it is a common sense thing. You do rent turo for the price not the convenience. I rented once a big pickup truck to move a u-haul trailer ( that was the cheapest option for me ) and then some day I rented a 19usd car when I had to leave my car with the mechanic for a few days. When I went to Denver I was looking for an AWD, with rental cars they were asking 100usd a day for any 4x4 or awd car. In turo I got a nice SUV with AWD for 49 bucks a day.

  • @epicledgerllc2026
    @epicledgerllc2026 5 лет назад +3

    Thanks Rob! Was thinking of picking up a Turo from the airport awhile ago but decided against it until somebody post a "true experience" video. This review info is superb! I'm sticking with my Hertz....

  • @getsufuma2597
    @getsufuma2597 5 лет назад +13

    It literally makes no sense to rent a "cheap" car from Turo when the prices are cheaper from conventional rental companies

    • @sheshiftyyTv
      @sheshiftyyTv 5 лет назад

      Getsuu Fuma eh you don’t have to go thru the credit card process, 25+ or deposit.

    • @PlutoTheGod
      @PlutoTheGod 4 года назад

      Getsuu Fuma it's more to rent BMWs and shit, you can get everything from benz to SRTs for 80-100 a day

    • @axelsterrettgolfs
      @axelsterrettgolfs 4 года назад +1

      Not true, process is way longer tradional rental and sometimes deposit as well

  • @ybmb1121
    @ybmb1121 5 лет назад +44

    No 1200bhp Mustang this time?

    • @superspeeders
      @superspeeders  5 лет назад +19

      never rented a 1200 hp mustang ;)

    • @SSANCHEZZ_505
      @SSANCHEZZ_505 5 лет назад +1

      @@superspeeders OHH!!! haha

    • @Blasterxp
      @Blasterxp 5 лет назад +2

      @@superspeeders at least 1500bhp, provided with dynosheets from another car... I remember that story, lol

    • @PurpleHeartVR
      @PurpleHeartVR 5 лет назад

      @@Blasterxp Where are you getting these BHP numbers? Use HP...

    • @stephen3164
      @stephen3164 5 лет назад

      I was thinking of putting my Stage 2 Roush on Toro - but it’s near mint with under 20k miles. I’m too afraid people will wreck it. The Stage 2 doesn’t add any power over the stock GT - but has full suspension. That said, people wreck stock GT’s and I can definitely get the rear end squirrelly without trying too hard.
      Being my hobby car, it sits most of the time. But that also means miles aren’t being added or mayhem isn’t lurking around every corner.
      Only car I’d feel comfortable putting on Toro is one I bought specifically to put on Toro - like a used C6 Vette with 80k miles and some wear. It would be insured in case someone wrecked it, and maintenance wouldn’t be horrible, and the rental rate wouldn’t be so cheap. It would be high enough to attract buyers who could afford it but cheap enough to be a bargain compared to other 400hp sports cars.
      Or I’d get a long bed pickup truck to rent out and just expect people to abuse the bed.

  • @SkinnerFurniture
    @SkinnerFurniture 5 лет назад +5

    Wow. Thanks for showing us the other side of Turo that I haven’t seen.

  • @ianporter1957
    @ianporter1957 5 лет назад +11

    I normally don’t comment but I’ve had nothing but great experience with Turo

  • @harrisonfitzwater2090
    @harrisonfitzwater2090 5 лет назад +4

    *Disclaimer: I do not condemn theft* Those types of lock boxes are super easy to get into. Just hold the release down and push buttons until it opens.

  • @msaleh93
    @msaleh93 5 лет назад +8

    Why was that check-in process hilarious lmoaoooooo

  • @cristovalperedia4050
    @cristovalperedia4050 5 лет назад

    I used turo in Southern California a few weeks ago for a one day rental on a C7 corvette. Wasn’t ran by a janky “rental company”, it was his actual car. Didn’t have a single issue with the process, the guy took care of all the pictures. Just showed up, got the keys and left. Same for the drop off process. I do agree with rob that you HAVE to book the car before having any sort of contact with the people. No way of asking any questions.

  • @cody5495
    @cody5495 5 лет назад +62

    today mr spaghetti man tries to convince us to rent his Lamborghinis instead of $27/day toro cars

    • @mac7Attack1
      @mac7Attack1 5 лет назад

      Spaghetti man 😂

    • @enb3810
      @enb3810 5 лет назад

      What's with the spaghetti man thing?

  • @-Sean_
    @-Sean_ 5 лет назад

    I used Turo in SF. Went to the guys house, took some pictures of the car and went on our way. It was a hybrid rav4 and was great. When we dropped it off we even got some money taken off the final amount because we were early. Turo is better if you're not picking it up from the airport. Also, just click the button and scroll down a bit, it can save you some trouble.

  • @2005NewBalanceSneaker
    @2005NewBalanceSneaker 5 лет назад +3

    I had a great experience with Turo in LA I got a Camaro ZL1. They took all the pictures an did everything. Maybe the quality of car you rent has something to do with your experience.

  • @Glamisemt24
    @Glamisemt24 5 лет назад

    I used turo in Hawaii and it turned out great. Did my homework. Found a highly reviewed renter and it saved me 400 bucks.

  • @imchris5000
    @imchris5000 5 лет назад +3

    nice ringtone rob still in the 00s

  • @PreciseVids
    @PreciseVids 5 лет назад +2

    Its never this complicated. I used this system 3x. You meet the person, take pics, hop in and pull off.
    I even had someone leave the key under the carmat so I could just hop in and drive off.

  • @frankholmes5431
    @frankholmes5431 5 лет назад +53

    Lol I will never use turo, never heard of someone having a positive experience

    • @PulledPurk
      @PulledPurk 5 лет назад +1

      Just Doug

    • @marselvitti
      @marselvitti 5 лет назад +6

      @@PulledPurk Doug is sponsored

    • @brent2974
      @brent2974 5 лет назад

      I had a pretty good experience the one time I used it

    • @PulledPurk
      @PulledPurk 5 лет назад +2

      @@brent2974 are you sponsored

    • @mattdole4315
      @mattdole4315 5 лет назад +1

      I used it last year for a whole weekend. Was well worth the money. No complaints. I'd never use it for a normal rental car, but I'd use it for some more unique things. Cant beat $6 rentals from a normal rental company lol

  • @Sie84yv
    @Sie84yv 5 лет назад +1

    Thanks for sharing your vast car related knowledge with the rest of us normal folk who will seldomly go through your experiences, but if we do, we know what to expect!

  • @bob808
    @bob808 5 лет назад +16

    So how much did you 'save' renting this POS? Also, with all these Turo fails, why are you _still_ using the service?! LOL

  • @suniljadhav4383
    @suniljadhav4383 4 года назад

    As a consumer, i think turo is giving us a great option over an monopoly of renting companies. i paid $600 for 4days trip with a rental company most of that money was surprise to me. just to give you an idea i booked a car which was $39 for a day. how in the world i ended up paying $600, they made me pay more right before starting my trip when i had no other choice in strange city. So bravo to start ups like this. brings back value to only component that really matters in flourishing economy "Consumer".

  • @pv305
    @pv305 5 лет назад +3

    I got a 2019 Dodge Charger R/T rental from enterprise with 1000 miles for $35 a day and it took about 15 mins.

  • @RomeoX911
    @RomeoX911 5 лет назад +1

    One of my best car rentals ever was through Turo when I got a Porsche Boxster during my time in Vegas a few weeks ago. I had the option of reserving a Mercedes SLK from Hertz. With Turo, the total price was right around $550, while with Hertz the Benz would've been over $1,000.
    That being said, I would always rent through Hertz if I am just doing econo-box cars.

  • @EKHondaMotive
    @EKHondaMotive 5 лет назад +10

    While not exactly fun times for you, this experience shared with us is extremely appreciated!
    Does Turo not vet these cars?

    • @superspeeders
      @superspeeders  5 лет назад +5

      nope the rule book doesn't prevent the crap from getting through.

  • @isaaczarayan3422
    @isaaczarayan3422 5 лет назад +2

    Turo is a steal for the expensive cars. But as Mr Spaghetti just proved, there’s no way an individual can outperform a mass market supplier when it comes to car rental service.

  • @krazykoala9369
    @krazykoala9369 5 лет назад +6

    Lol Turo is watching... I got a Turo ad on this video .😂

  • @Apoc447
    @Apoc447 5 лет назад

    I just used Turo last weekend to rent an awesome 2018 Q50 RedSport....i did not experience any of this. Mark met me and my girlfriend at the airport...curbside and did the check-in process for me as I got there and notified me of some prior damage to the front bumper. Gave me the keys and told me to just be careful not to curb the wheels....4 days later returned the car full of fuel and clean. paid for the additional toll fares and that was that a 5-star review for me. Its all on the host you rent from that determines the experience. This was in Ft Lauderdale at that. and rate was 68 per day.

  • @stss9552
    @stss9552 5 лет назад +32

    Cheapest rich guy I know...

    • @Malibuthe6th
      @Malibuthe6th 5 лет назад +6

      stss95 this is how you stay rich tho (minus this incident of course)

    • @Ndasuunye
      @Ndasuunye 5 лет назад +2

      Have you met Warren Buffett. Or the owner of Dish, or Graham Stepen. Or just just anyone first Generation rich. All first gen rich guys are cheap so they're children don't have to be.

    • @mjmsdcs
      @mjmsdcs 5 лет назад +3

      Clearly don’t know many rich people. 😂

  • @JackCarregan
    @JackCarregan 5 лет назад

    I rented Turo 2 weeks ago. Overall great process, I got to drive a stick shift 2007 mustang. Turo is the only way to rent a stick shift.
    Now there was a big drawback. It was my first time and I did not know that I should take pictures after I dropped it off to prove that it was not damaged. Now it had some slight grooves in the bumper and they tried to pin it on me. Now I told them that they did not know the car was hit by someone else in the hours between when I returned it and the owner took the pictures. So I was intimately was not charged the 511$ for the damage (175$ of which was appraisal and processing fees). Now I paid 25$ a day for a mustang which is super good compared to rental car company.
    Now what this guy is dealing with is not what he is supposed to. You should never pay for parking and he could have easily filed a complaint (of condition of the car and parking) with Turo and getting a full refund. Also it was this guys fault for renting and old peice of crap car. It tells him the year of the car and he could see all the pictures before hand.

  • @Emilthehun
    @Emilthehun 5 лет назад +5

    When you try to save money , and end up spending more time and more money. Uber would've been cheaper , and it be there on time. And you would have saved time and MONEY

  • @mostlymarion
    @mostlymarion 5 лет назад

    We recently gave Turo a whirl. Wish we didn't try to cut corners with the budget and quality of a rental car. Thought we were getting a good deal but at the end of the day, it cost us more (way more) than using a regular rental car company. We purchased the curbside delivery/pick-up, cleaning service, insurance as well as leaving it for Turo to fill up when we delivered it. This was the only down buzz of our entire trip. Had to find the car in a parking garage after a 10 hr flight and not knowing our way around. Had a slight accident whilst dropping off the car at the end of our journey, at the airport, trying to find the parking garage. Popped a tyre and scraped the tyre well. Maximum USD$100 to purchase a new tyre and the damage was nominal on the car. Owner assured us that it would be fine and probably covered by insurance anyway. Arrive back to NZ and a week later, we receive a huge bill for USD$2500+ and after one reply to them, contesting the invoice and asking for a receipt for repairs/estimates to have it done - they wrote back and said that "Due to lack of communication, they have forward our case to FEDCHEX and we must deal with them from now on..." During the time we had the car, the horn kept going off every time we tried to start the engine. The moral of the story: Don't cut corners on quality. It's not worth it.

  • @hodg1gaw
    @hodg1gaw 5 лет назад +3

    Turo sucks! They charged my account $300 before they denied my account. Had to dispute with my bank

  • @jordansmith1626
    @jordansmith1626 5 лет назад +1

    I only used Turo once because the rental agencies were all out of convertibles. The car I got from Turo had 150K miles and tons of small issues. Pickup and drop off was annoying like Robs experience. Drop off was at LAX and I had to find parking while already being late for my flight lol
    When I used real agencies I rent cars with 5-10K on the meter that look and drive brand new with pickup and drop off inside the airport. Only reason to use turo is if the agency literaly doesnt have the car you want. Wich is very rare.

  • @PeferG17
    @PeferG17 5 лет назад +4

    So you're totally gonna track that car right?

  • @gtslayer2007
    @gtslayer2007 5 лет назад

    Wow, sorry you had to go through all that. I am a host on Turo at Orlando international MCO. I do free pickups from curbside arrival airlines. Once you are picked up I hand you off with the keys in a near by parking lot after both parties look over the vehicle. I also don't charge arm and a leg. Most of the times I complete with older vehicles prices because I'd rather rent my vehicles out more days out of the weeks then site and wait till it gets a bite from a high price rental. Customer service is my number one goal. Because I've owned business in the past and what makes my business stand out is customer satisfaction.

  • @IIdemonII
    @IIdemonII 5 лет назад +5

    Rob, you are THE fine print guy! Haha cheers mate

  • @hlynurstefansson9947
    @hlynurstefansson9947 5 лет назад

    I have done my share in rentals of P2P, i always made sure the car was very clean (inside and out), had service done for the summer, new or decent tires and a oil change at the correct intervals. What i found after my expenses (running two cars in this "game") that it was exactly at breaking even (note that i would drive my cars for free the rest of the year, renting them out mostly over the summer time 3-4 months), basically my work would be free (up to 5 hours per each rent) and my cars would put on mileage really fast. Than the commissions were hefty, they basically took all my profits - for my hard work, their site has little standard regarding photos/standard and they are a middle man, but that is the so-called "sharing economy" , you are supposed to share your stuff and they take your money with out giving much back.

  • @collingerth3443
    @collingerth3443 5 лет назад +3

    Hey Rob out of curiosity what is the legality of a gypsy operation like this?

  • @clintmanuel8545
    @clintmanuel8545 5 лет назад +1

    Tried Turo and I can relate to this video. Really wanted to like them.
    The cars look good in the pics but in reality they're really neglected inside and out.
    Some people are happy with Turo though so good for them.

  • @xDrew292x
    @xDrew292x 5 лет назад +7

    To be honest with you? I rather just get a rental from hertz and pay for insurance and move on with my vacation.

  • @SergioHernandezProduction
    @SergioHernandezProduction 5 лет назад

    You paid what you get brotha. I'm a host on Turo and when people choose curbside it's literally curbside. I go, drop off curbside, most of literally as they walk out and it's that easy. Top Turo hosts keep cars clean and in tip top shape and will give you a great experience because all top Turo hosts want the platform to work.

  • @TheFirBall
    @TheFirBall 5 лет назад +11

    This guy has a serious shady bowl of Spaghetti
    Running it out of a park n fly

    • @dilligaf0220
      @dilligaf0220 5 лет назад +1

      Brilliant idea though, shiiiiiit get together a fleet of 10yr old Prius and start your own gypsy cab armada.

  • @martinmang1
    @martinmang1 5 лет назад

    Thank you for exposing the faults of turo something you would expect to be cheaper and easier to use than a rental car company

  • @nicpachunka
    @nicpachunka 5 лет назад +3

    I just got a Turo ad before watching this video... LMAO

  • @nglanister
    @nglanister 5 лет назад +1

    Basic rental cars really don't make much sense with turo, like I flew into Atlanta on Monday and went to the national garage and got a 2019 Toyota Tacoma TRD 4x4 for the week. It was washed, interior cleaned out and had a full tank of gas, for the same price on turo I could get a 2008 PT cruiser. When you get to the cars that are in the $60-100 a day range then you can find some good deals on interesting cars, but if you need the cheapest thing to get around when traveling probably best to stick to regular rental car companies in my opinion.

  • @arethouready
    @arethouready 5 лет назад +5

    Why would you pay more to waste time and have worse experience 😂😂

  • @sweetspice6699
    @sweetspice6699 5 лет назад

    I can tell that you're super pissed in calm manner. Bravo.

  • @MrAndrewGregor
    @MrAndrewGregor 5 лет назад +10

    isnt turo for like renting a lambo for a rap video? you dont rent a car you would drive!

  • @edgemaster1
    @edgemaster1 5 лет назад

    Used Turo 1 time when I went to Cali for a wedding. Rented a nice Audi A6 from another gypsy operation. The whole experience was about 50/50 for me. Paid an additional $50 for airport p/u and drop off in Sacramento, good thing I messaged the renter at my layover to let them know my landing terminal as they promptly messaged me to let me know they did not provide that service any longer due to hassles with the airport but they forgot to remove that option from their listings. OK, understandable but I booked the rental about 4 months ahead of my trip so you think they would have taken notice early and let me know so I could have made other plans. They of course offered to refund the additional fee and the whole rental if i changed my mind but I did not want to deal with the rental companies now unplanned and honestly I really wanted the Audi for the week and a half. So after paying Uber fees to get the car and again to get back to the airport after the trip was over to the tone of about $60 communicating with them in the effort to get my fee refunded was a royal pain. I told them they could use Paypal or send me a check. They wanted me to download a cash app of their choosing which was one I didn't use. Finally I contacted Turo, they instantly refunded my fee but couldn't do anything about the Uber fees I incurred as a result of all this so they gave me a $50 credit on my account towards another rental. I still have yet to use it.

  • @somalia._.13_floris96
    @somalia._.13_floris96 5 лет назад +3

    Do u have a problem with gypsys

  • @Alex_Bessinger
    @Alex_Bessinger 5 лет назад

    Hey Rob,
    I personally am a host on Turo, and I have to say I agree with you that in the case of cheaper "budget oriented" cars, I think it's pretty easy to get hosed on the price. However, I think that on somewhat higher end cars, it can definitely be cheaper. In my case, I rent out a 2015 Mustang convertible in San Diego, which is the only car I have listed on Turo (however I'm considering adding a second car based on my success so far with the mustang).
    I've actually done a cost comparison vs. the same car through Budget. This is all assuming no extra insurance is added when someone rents a car. As a 21yo, it would cost $490 ($390 for renters 25+) for a 4 day (mon-fri) trip via Budget, vs. $315 for the same amount of time with my car, which I always park as close to the terminal as possible, and will sometimes even do curbside dropoff as a "bonus". In San Diego you actually do have to take a shuttle to get to the rental car agencies. That's a $175 cost savings best case, and $75 worst case. Also to note, that's with airport delivery, which I charge an extra $95 for. If someone wanted to pick up the car at my house 30 min north of the airport, they could rent the car for $220 for that same period of time.
    Granted, my car is likely not as new as one from the rental agency, and it's also got a few dings and scratches on the bumpers and such, but it also comes at a significant cost savings vs the big brand rental companies, especially for "underage" renters. I suppose it all boils down to what those things are worth to the customer renting the car, so far, it hasn't slowed me down.
    I have to disagree on the whole "fine print" thing. I could clearly see in your video that all of the information about picking up the car was right there in the car's description, hardly "fine print" IMO. I personally think that there is at least a little bit of responsibility on the renter to at least read the one or two paragraphs explaining the circumstances on how to pick up/drop off the car, what the features of the car are, etc. It is meant to be a different experience than traditional car rentals is it not?
    In my case, I always try to communicate everything as much as possible with any guests that I have, and make sure that they understand how the process works. I also do my own pre and post trip inspections on every trip to make sure the car is clean, full of gas, and that there isn't any new damage.
    As an aside, from a host's point of view, just this month for March, I've had over 90% utilization on the car, and have always gotten 5 star reviews for every trip in the 3 months I've had the car posted. My gross revenue will be over $1000, and should be going up to $1200-1300 from here as I've raised my pricing. Not bad for a car that I only owe $275 a month on...

  • @WhiskyCardinalWes
    @WhiskyCardinalWes 5 лет назад +8

    Why do you do this to yourself. Just get it from the rental agency.

    • @superspeeders
      @superspeeders  5 лет назад +7

      I was paying to skip the rental process and get the curbside service. That has a value to me, totally backfired on this one.

  • @damianalbury9583
    @damianalbury9583 5 лет назад

    Best commercial for a car rental company ever