The client is always right. Where did the phrase come from?

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  • Опубликовано: 14 сен 2020
  • You can often hear or see the phrase "the Customer is always right". This phrase is a priority in business. Any business is connected with customers. Is the customer always right? Or the customer is always right! These disputes are still going on and not everyone agrees with this phrase "the Customer is always right". But, one way or another, this phrase is aimed at the quality of service delivery. The image, reputation, and profit of companies depend on clients. And even one negative review can affect the reputation and further development of companies. Therefore, successful companies try to make their products or services better for their customers.
    From the video, you will learn where the phrase "the Customer is always right"came from. Who could be the founder of this phrase? What are the items for the comfort of customers? Who introduced them to the service? Who are the patrons and why did they need customers? You will learn such names: Marshal field, Caesar Ritz, Harry Gordon Selfridge, Ellsworth Statler. When is the international day of the client? And what are some funny phrases about customers.
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    #client

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