Lenovo 13s Top secret repair - Customer asked not to make a video.
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- Опубликовано: 13 фев 2023
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Well at least I wasn’t shamed that badly lol I was the tech that worked on it, the 2 traces went up when I was wicking solder up on attempt 2 (probably should have stopped on try 1) only reason why I asked was because I was embarrassed which is why I said please and added a emoji at the end I wasn’t trying to be disrespectful I’m sorry you took it that way I guess now that we are here what should I have done better? I have been staying away from usb c because of those hidden pins, I find when I do them I don’t get the solder melting fast enough which is why it got crispy I have my hot air set at 435 and usually 4-8 for air flow depending on what I do, I did this one by heating from the bottom because I didn’t want the inside pins to not melt and the outside pins to melt tearing even more traces either way thank you
No Worries. You should not be ashamed of a failed repair attempt. Rather you should seek to learn from your mistakes. Hopefully this video gave you a glimpse on how it should be done. The pads could have been broken from the very start, or it could be that you did not apply enough heat to melt solder or you pulled on the connector too soon before solder liquified. All in All the Secret is now revealed :-).
@@NorthridgeFix still you been speaking about the customer who asked.
he did not demand and it was clear what he meant, you took it like he spit in your face or something.
calling him lame, that's low.
@@robertvogel4056 Dude ... chill. They're both fine with it. To me it was somewhat of a joke with that smiley there, and basically asking for a video.
@@robertvogel4056 niet zo serieus
@@robertvogel4056 Cry more. Get it all out of your system.
Then sit tf down and shut up. Clearly, neither of them are even a tenth as salty about it as you are.
people saying they don't want to be on your channel is fine
the ones that grind my gears are the people who say they don't want to pay for the repair, but if i'm nice they might let me use their product as content for my channel.
as in, it's a *GIFT* to me that I fix their junk for free, record a video doing it, and then send it back to them
you probably get this once a month at least by now.
:-) I honestly never had a request like that before and I would most likely not answer back. Customers usually ask if I can make a video on there device and they would pay extra so they can see how it's done. The one customer that asked that I do not make a video, I did, but not out of disrespect. It was an unreasonable request since no information was being shared and the device is just another laptop that we fix in the shop. I just wanted to get out the message out.
The ones that don't want a video are likely, are afraid the serial number of the stolen device being revealed.
Louis ... you have always had the knack of getting to the heart of the matter. Keep on keep'n on.
Louis! Cool to see you here, buddy. Been a fan for nearly a decade; i remember when you had like 22k subs
stop kissing his ass your way better and make more sense louis
I think the customers are embarrassed about their soldering skills
I was just gonna say something like that. Personal embarrassment. Someone that doesn't know you need to mess up multiple times to learn. It's ok to fail sometimes. You only learn.
Also their name is not being shown publicly, kinda weird they would get upset in the first place.
this time not hiroshima :D
@@sebastianbort8512 or Nagasaki 😂
Yeah I don't know why he took it so personally, like someone was trying to tell him how to do his job.
I think it was reverse psychology. "Please don't make a video" knowing full well you'll make a video. 😂
Customer did an amazing job 😅
Exactly!
^..^~~
Reverse psychology: ask your device not to be recorded so it is recorded on an exclusive video 😜
Customer was actually smart
Its posible the customer are repair shop. And he did not want his customer to know he send it to northridge.. because he charge extra to the customer
@@billykulim5202 So maybe the customer will notice and other too, so they don't get scammed again.
@@billykulim5202 Good point. I think you're right.
I agree he used reverse psychology
Customer did a good job with the leaded solder. It wasn't the worst repair attempt I have seen pn this channel. The thing that makes me chuckle is the fact there was more embarrassment caused by the request not to make a video than the mistakes made trying to repair the usb-c. lol
Maybe the customer didn't want the real owner of the motherboard know someone else fixed it?
Why is the repair free so expensive? Well, we have to send it to another shop
Lenovo made a lot of motherboards, there is no way anyone would know this is their mobo.
@@stephenhood2948 yeah, impossible to tell.
@@stephenhood2948 yep. I own 3 laptops, Alex fixed at least 100 boards so that totals to about at least 14 different boards made if my math is correct.
@@Markus-fw4px This one does look deep fried.
OP: please don't make a video on this
Alex: hold my beer...
Customer wanted to be sure to get video.
@@nzalog That's what I thought too😄
Never gets old! :))
Hold my Pepsi (no beer for him)
@@user-jf1pg9us6h 😁😁😁
Thank you for devoting so much of your time to sharing your knowledge with us. I only do basic soldering of electrical cabling on vehicles, household wiring etc but I have learnt so much from your channel and many of the skills you demonstrate to us I have been able to incorporate in my own work. Thank you.
And straight G. Dude he knows how to repair just about anything. I've seen countless videos but that Secret board comment was hilarious
This is what a social media genius looks like and an honorable motivational speaker.
It was a pleasure watching you solder on the pad strips, an elegant repair.
Hot air reflow is a learned skill. You are a master at it!
Honestly, a huge impact on your success rate comes from using quality equipment. If your hot air station isn't powerful enough you're going to crispy without flowing. Inadequate heat for too long.
Same with your iron - if you're using a crappy iron that can't maintain temp you're just going to burn things. All in all, this was actually a pretty simple repair assuming you're using quality gear.
Nice work as always, Alex.
That's very true.
Yup its a goldilocks situation, not too hot not too cold. ❤
At this point i cannot stop watching your videos, keep going 😊
Highest salute to you sir...for staying on your grounds unmoveable....that the way to make a balanced thinking on any issues...thank you sir...i new to your channel...i really can sit all day long listening to you. From Singapore
He cooked that connector nice and good. Perhaps you should sell him a good hot air station and soldering iron. Maybe recommend following a desoldering class of yours.
great videos as always, I learn something new every time.
far too many people have a completely wrong approach to things, see more and more people who believe that education or several years of experience do not mean success. but that they just buy what they need and watch a few videos and think they can do it. when it comes to repairing machines or repairing things. you have to know where your limit is and ask for help.
What? That's the great thing about RUclips, there are always helpful people who want to show you how to do things. There is no reason to be a coward and not attempt repairs on your own.
Top service, like usual.
I hesitate to mention it, but I thought you might like to know: the past tense of flow is flowed. Like, "the solder flowed." A few times I've heard you say "flew, " which is the past tense of fly. Anyway, it is a trivial thing. Thanks for posting the videos, they're great.
I think u need to go back to English 101. Flowed is a valid past tense.
@@NorthridgeFix Indeed.
Many are probably too young to remember the comedy TV series Get Smart. The Control secret agents could lower the Cone of Silence over the Chief's desk so prying ears could not hear what was being said when they needed to keep things secret. Perhaps Alex could install a Cone of Silence to lower over him and his work area when he is working on top secret stuff.
Good thinking! That will guarantee at least a weekly video about Cone of Silence repair attempts.
Customer was polite, he was not ordering you to not make a video, he just asked not to do it.
Alex.... You're a beast!!! I had a smile on my face for this entire video!!! Amazing:)
There is nothing to be shamed off if you do this everyday and one time things go out of hands. I do this everyday and learned soo very much from Northridge Fix, and sometime I rip the pads too. Not every time I make mistake but sometimes the board are so poorly manufactured they are very susceptible to tiny amount of heat. So cheer up its fixed.
You are 'The Best' at repairing crispy 'Fried-Chicken'. No-one can do it better..!!..lol You are also a master TEACHER for the Industry and an example of "Best-Practice". The industry is very fortunate to have access to your knowledge and experience.... : )
Now we know how to ask you to make a video :)
Another great video, Thanks
Nice job. You make it look easy.
Great Video Alex !I believe the person is embarrassed of what he did to the board! I used to detail cars and the You tube Channel I watched was a true professional like yourself . He always said if you want to learn paint correction, get an old panel from a body shop and practice, practice ,practice ! then maybe you can correct the paint on a customers car. Folks seem to have this how hard could it be till they gat in there and try to do a repair!
Everyone makes mistakes, you have to learn to live with your mistakes and learn from them. Nothing to be ashamed of. At the end of the day we all learned how to do it right. Thanks for the video!
Lol "It's A Nasty Job, But Someone Has To Do It"
I love it 🌞
I love this guy. Top notch.
This flux looks neat and clean likea gel. the one we get is a brown waxy kind
Anyone else addicted to watching this dudes content? Lol
I just repaired a Dell and gateway laptop from watching this Jedi master 👍
Did I miss something? or did you not pre-apply solder on the new traces..
It doesn’t matter. “No soup for you !”
good work, but I think you didn't add solder to the restored pads, so it can be reflow 😉😉
5:54
Nice clean repair
Good job mate 👍
I just did two of these Type-C port replacements on thinkpads yesterday, and thankfully there were no ripped pads on either of them. But it is common when doing HDMI or Type-C port replacements for the pads to be ripped or weakened when the port breaks off the board. So having a few come off is nothing to be ashamed of. It's happened to me and I'm sure it's happened to everyone in this business.
You are a magician 👍
I've been following a lot your laptop stuff as before Xmas a neighbour gave me sixty yes 60 broken laptops and some of them are pretty high end, some I will break for parts on ebay, the modern ones I do intend to have a go at repairing 'em and have been buying in things like mosfets and common components like caps and fuses etc. I haven't done close soldering work for many years and my hobby is mainly horology these days but these laptops are just too good to just ignore and were totally free too. Also a couple Sony Viao's that work fine but are pword locked so should be an easy one to reset I am hoping, I got a pretty neat kit from Ali which is a quite potent variable PSU with 20 odd laptop connectors of different types. Decent connectors on it too, not your usual two bits of wire you shove in the holes, polarity and voltage set on the box and the connectors are staggered bullet types so no danger of crossing lines :) I cut my computing teeth on a Commodore Pet, broken and begged for at our local tip back in the latish 70's, fixed, then fixed a second one, money from both bought a broken 8086 IBM, fixed and used that until I got my 386DX PC to go along with my ZX80, ZX81, ZX Spectrum and Atari 400 for gaming on.
Nice work ❤
1 out of a 100 jobs might be video’d. Just pick another. Respect a customers request.
i Addicted
to your videos
Good job
But i think you forgot to put solder on the new strips
I'm an Electrical Engineer and I can honestly say the work you do is amazing. It isn't easy to be effective and diagnose problems when you have no detail schematics. Just raw experience and sticking with it. I can say that I have a HP spectre laptop for my son in college. It's still within the 1 yr warranty and has been returned to HP for repair 2 times. The unit won't power up intermittently does. The power port light doesn't come on. I would bet if I sent that laptop to you it would have been repaired the 1st time! I'm going to have another talk with HP to see about getting a refund. Keep up the great work and if I ever need a repair I know where I'm sending my electronics!
Seems some comments are forgetting the fact that when devices that have been worked on are sent in is frustrating, if you're wanting to repair things yourself learn how to do it watch videos, practice on dead boards try various equipment, you're not gonna be a solder king In a day. Hell there's been mistakes I've made but I learned from them and moved on. Great video NRF
Ah, what a fine way to start the day...
I think your client meant :
Don't be too mean or critical of the outcome of my intervention.
Hence this avoidance of not wishing to see it on one of your videos ! 😉
amazing work , better thatfactory 👌👌
NIce and crispy!
As a business, I can see certain scenarios where if the board is prototype and stated a reason to censor certain areas may arise. However I also like to see the process as a customer so that I know what went down, so as a business I think it a good thing to have the video so others can testify in a sense, also I love learning in general. Good luck with all other videos 😊.
Maybe its another way to make sure the video is made :)
I didn't see you apply any solder to the two traces you replaced?
Alex Your right ✅️
Do the pad strips need solder on it before reflow?
Hi ,really that's what i was thinking of when he said he will reflow the connector! I think the pad strips need more solder on them as you said.but maybe he did this and not encluded in the video !.
we did do an amazing job. these videos are addicting
I personally think you shouldn’t of made the video if the customer specifically asked you not to as it’s a service you’re offering in the end of the day and that’s part of customer service doing what the customer wants I think. But regardless I enjoyed the video regardless as always, great work Alex👍
Don't send it to Northridge fix then
I honestly think they asked to not make a video so they can see the video. Reverse psychology
what's "shouldn't of"? shouldn't have?
@@alessandromeyer4888 you “shouldn’t have” interrupted my day😂, did I use the correct grammar for you?
couldnt resist because as a non native speaker it pops up in such a dramatic fashion 😄@@SURGE101
To be fair, Alex, he wasn't "telling you what to do" on your channel. He made a polite request, which you declined, as is your prerogative. I'm inclined to think it was more of a joke request anyway - "Please don't expose my botched attempt online for all to see" or something similar.
I replaced USB connector twice in my life. That was the first and the last time ;-). It took me 1 hour of cursing the world. But I finally managed to solder it correctly. Maybe not better then factory, but there was no difference. When you watch such videos you may think it is easy. I can assure you, it is definitely not. Even if you may think you are confident with soldering. Microsoldering is simply another level.
You just forget to turn on your soldering iron this time again 😂😂😂😂😂😂
Nice work
It thought the title was because it's from a government issue laptop. The sarcasm caught me off guard 😂
Customer just didn't want to get as roasted as his board on video.
Yeahaaa….Top secet 🤫🫡🤦♂️ Greetings from Germany
I wonder who "we" is? Perhaps it is another repair shop? It's your fault anyway Alex... for making it look easy on camera!
We is respect i is ugly word
as a company, we refers to the company Nothridge Fix
I think maybe the customer asked not to make a video to avoid their own customer to see that mistakes, maybe he could have a little repair business. As always, good job.
Before placing and reflowing the new connector, did the 2 new patch strips have solder on them? also one of them was placed twisted. Is this how it's supposed to be done?
Hello NorthRidge Fix! I am a fan of your channel and I actually learn a lot from your videos. I've fixed a couple laptops now and I am stil learning. If you don't mind me asking, how do you reflow the ports like in this video and other PS4 PS5 Videos? Do you angle the hot air nozzle away from the port itself? I'm trying to figure out the technique and I don't have board to play with right now.
Do you angle it at a certain degree or how does it look when zoomed out?
Hello. How you will be sure that the second Row of Connectors under the Port was heated enough and soldered too ?
I like your Channel and Job very much. Great to see.
All is good as long as both parties are aware of the consequences. It is very true that the customers can only ask to fulfil special requests and the service provider can choose whether to do it or not. At the same time though, the customer can choose to simply pass their business to someone else next time. No harm and no foul if both parties decide not to work with each other, but I would suggest smaller repair shops to not limit their opportunities this way.
I think the customer was using reverse psychology in order to ensure his board would show up in a video so he could see the repair being made. IT WORKED!
Awesome ✌🏻✌🏻✌🏻
You didnt put solder on the 2 new pads does the usb-c connector comes with solder? Or how will they bind together?
customer is a repair shop, and their customer will identify their laptop.
That padstrip sheet has seen better days
a little solder added to the 2 new pads prior to reflow would've been better...
Yes, exactly.
Hopefully solder flowed down to those new pads made a good connection
Now I want some crispy chicken.. great repair!
There is no big deal to make a video but the reason he said not to was because he was embarrassed by the failure.
I just love your style 💻👍. And I just realized I don't even know your name...🧐
One question: Of the four packs of Pad Strips sold, which one has the largest pads?
Thank you.
Better than factory 🏭 👌
like an art project
If it's a request to not do a video, they need a specific reason. Not "just don't do it". One would be a young kid who tried replacing it and is afraid his parents will find out, or something. Maybe you'd honor that. But you weren't told a reason.
Unreasonable demands (such as asking a RUclipsr who is also a repairman to not do a video on a repair... which is literally half of his job...) shouldn't be met. I agree with you fully on that. It's unreasonable on the basis that you were actually given *no* reason.
Glad to see it got sorted out in the pinned comment though. No shame in a failed repair.
Hmm extra crispy. Definitely had the hot air gun way too high 😮
I think the cutomer just didn't want you to do a video about this just because he was ashame of his repair attempt.
Alex, if you see this message, please say hi. Thanks!
another great vid what a sticky mess fab job of course your going to make a video of it ,,,,,,,,,,,,,,,,,,,,,,
To me it looked like exposed ground or power plane under those ripped pads. Or was it just the color of PCB? As it did not take solder I would assume it was PCB or too dirty to take solder.
New Movie: Alex 007 - Secret repair better than factory 🍻
Jeez Alex he was embarrassed
How is that hot air can liquify solder before it melts the plastic inside the connector?
The solder has a really low melting point. I believe he uses low heat solder.
👍👍😘😘
Can u please share the TEMP from your soldering machine?
Hi Northridge, I'm new to this and enjoy your videos, I'm investing in some equipment to begin practicing, what type of flux do you use (brand) that i see you injection with the syringe? Can I find it in Amazon? You don't need to tell me you carry it thank you
Great job, great work. As always, you are the pro. Thank you for that video. Greets
May God protect you, and we pray to God to always write you success and progress, increase your patience and bear the difficulties of the profession, and protect your beautiful daughter, and all respect and appreciation to the old father, may God bless him with good health
You are professional repairman, not professional video maker or professional journalist. If customer asks something about repair, you should listen. That's what they paid for.
I completely agree with you! You described it very eloquently!
@Not 1067CS Is that undeclinable article on the disclaimer for service request? Otherwise it is not only unprofessional but also immoral. You may like badass (RUclips) character but it is about real life business. Nothing is forever and it includes his business too.
Asking Alex not to make a video is a plea to not embarrass the customer while making the video. :)
Why didn't you apply uv mask to secure the ripped pads before reflow.
Indeed the administrator doesn’t want to see a video can you imagine!!!