r/maliciouscompliance | I made a Customer WAIT for HOURS because they were rude

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  • Опубликовано: 9 ноя 2024

Комментарии • 114

  • @Azwarrior94
    @Azwarrior94 4 года назад +3

    The revenge in that first story was perfect vs kicking them out. It gave those entitled customers the reality check they so desperately needed when it comes to customer service. Of course how long that effect lasts is a massive unknown, but it hopefully spills over into other aspects of their life.

  • @tomruch5015
    @tomruch5015 4 года назад +12

    Love that OP kept the lousy customer waiting all night!

  • @moz2186
    @moz2186 4 года назад +21

    Story 1: definitely a lesson for those people, 100% deserved. Kicking them out might not have had the desired effect.

    • @totallyspies01
      @totallyspies01 3 года назад +1

      plus it's not just watching op serving others quickly, their stomachs are growling from all the food smells and getting hungrier

  • @tonimcc5609
    @tonimcc5609 4 года назад +18

    I bet those people decided to be a lot nicer once they spent an hour waiting to be moved and served. They were probably desperate and hungry at that point. I'm glad op got to take a break from them.

    • @Jhei122
      @Jhei122 4 года назад +1

      Eeee

    • @JohnDlugosz
      @JohnDlugosz 4 года назад +1

      No, I think the guy would be even worse: there's a word "hangry".
      Rather, I think someone else in the party, perhaps his wife, who took him to task for his behavior.

    • @RiptoGakt
      @RiptoGakt 4 года назад +2

      @@JohnDlugosz Or someone also dining there got fed up with both of their attitudes and verbally tore them a new one over their uncalled for behaviour.

  • @caticornpurrmaid2049
    @caticornpurrmaid2049 4 года назад +2

    1st story. Malicious compliance for such rude behavior in a restaurant usually involves something in your food you would hate to know you ingested. They got off easy.

  • @catherinepersch7784
    @catherinepersch7784 4 года назад

    For the restaurant waiting story, I'm glad to see that the obnoxious couple at least learned their lesson quickly. I'm always nice to wait staff, because I know that job is sometimes crazy busy and very often thankless. Unless my server is super neglectful, I always try to be polite and tip well

  • @SkaerKrowe
    @SkaerKrowe 4 года назад +4

    Story 1: Nah. Make em wait. That way you get their money too.
    Story 4: Show up the next day in a Nun's Habit. Guess what colour that is, black. Then day after that, a Priest's garb. Guess what colour that is, also black.

  • @okie-kan9240
    @okie-kan9240 3 года назад

    Any skills you can learn on the job should be something one should take advantage of. The more skills you have, the better your resume looks, simple.

  • @wandlbaker
    @wandlbaker 4 года назад +2

    Orange/black. A few years back my daughters and other friends really enjoyed going to a certain billiards place where a vast majority of the patrons enjoyed the "goth" style. I really like the people and learned that it is just a style choice and not always a mental illness. Wear what you like...unless you are required to wear a specific style or uniform.

  • @RookwingsKirk
    @RookwingsKirk 4 года назад +2

    14:48
    They wondered why she didn't look too happy?
    Possibly, if they hadn't prevented her from doing so many things that she liked, she might have been more motivated to be happy.
    Then they would not have had the "problem".
    She might have even smiled genuinely to them if they hadn't behaved like twats and she liked them.
    Who taught those adults that this was the way to behave with other people, particularly teenagers?

  • @SpyderWebbedHawk
    @SpyderWebbedHawk 4 года назад +1

    Story #2 - Having been a CNA/aide in several nursing homes, sounds like a typical nursing home to me. No matter where I went, or what shift I was on, the shifts tended to complain about the previous shift not doing anything, regardless of the circumstances. Also, having worked primarily third shift, I have listened to a day shift constantly complain about the work done by third shift despite third shift busting their ass to complete everything no matter if they were or weren't short handed. For whatever reason in my experience CNAs have been the clique-iest and most catty people I have ever worked with. Loved the work and the residents I worked with, certainly could do without some of the co-workers I had.

    • @Kayenne54
      @Kayenne54 4 года назад +1

      Getting qualified to work in Disability care, the lecturers straight up told us our fellow workers would be the ones to cause us the most stress, not our disabled clients. They carefully didn't mention relatives and parents of the disabled; they could cause heartburn too.

    • @JohnDlugosz
      @JohnDlugosz 4 года назад

      My thought is that if someone complains about 3rd shift, it's "OK, you can show them how it's done next week."

  • @ebonis
    @ebonis 4 года назад +14

    I prefer "ORANGE you glad I didn't wear black?" *cue rimshot*

  • @samfortin8529
    @samfortin8529 4 года назад

    That last story was a great example of the ID10T tax... We all pay it at some point some worst than others.

  • @elaexplorer
    @elaexplorer 4 года назад

    That last one, the guy wanted to brag (or complain) to his friends that he paid for the best (most expensive) package for his kid's party. There are people who actually believe the more expensive something is the better it is.

  • @itjustmemanning8441
    @itjustmemanning8441 4 года назад +7

    I was a server for most of working life. I've always thought that everyone needs to be one for a year or longer. And of course they would have to live on what they make. I feel that they'd learn a lot about dealing with the public in general. It can be a very hard job.

  • @stegar5352
    @stegar5352 4 года назад +5

    My theory regarding stories like that last one:
    What if the guy is also attempting to MC/ProRevenge someone else and the money he paid with is actually from another source (Ex-partner/EntitledRelative/etc) and that's why he wanted to pay the higher price for the same package?

    • @supermelvel
      @supermelvel 3 года назад

      Exactly how I thought 😂

  • @tararitz7005
    @tararitz7005 4 года назад

    Good for OP in second story for having everyone's back

  • @SatoshiKenji
    @SatoshiKenji 4 года назад +1

    I really don't get it with people complaining about long lines and waiting time in restaurant when they obviously see how packed that restaurant are. Of course, food is great and might be the only one serving that kind of food in the area, but when you see the long line, you should already weighing your options whether you want to eat there or not. If you really want to eat there, you should kept your complains about long lines and waiting time, since it's your choice to stay and you already know why service is slow.

  • @nightdweller6446
    @nightdweller6446 4 года назад +1

    1st... when you start off with raging bs at a restaurant, you deserve the fall out
    2nd night shift always cops it for "having it cruisy" that's crap. You work your butt off , patients/residents don't just disappear for 8/12 hours. They still have demands/needs. And you get to kick off all the morning duty prep for the next shift no matter how busy you've been or if someone was really sick or worse, died, you can get behind. The "night shift is sooooo easy" is utter rubbish. Just as busy or busier than day.
    3rd off to the op shop for every thing orange. It's such a happy colour

  • @turkperry4910
    @turkperry4910 4 года назад +2

    From story 1: Malicious Compliance is best served cold. Being a former Health food inspector. Making sure food and dishes are clean is part of the job. The other side is making sure the employees are healthy too. A customer causing an employee to cry because they feel "entitled". I would make sure to let that customer know they are no longer welcomed here or any other restaurant I inspect. Let me see that and I'd wait on them myself. From story 5: You can't fix stupid, but you can sure get a good tip from it.

  • @alejandrocoll5967
    @alejandrocoll5967 4 года назад +1

    i wont eat out ever in the US , i am usually nice to everybody ,i think restaurants should pay their workers not the customers.

  • @jlove49
    @jlove49 4 года назад

    Last story is a perfect example of the old saying “A fool and his money are soon parted”

    • @FirstIsa
      @FirstIsa 4 года назад

      eh might have been a divorced dad who agreed to take the kids to the event if his ex paid for it.

  • @lady_dragon_poet2292
    @lady_dragon_poet2292 4 года назад

    Story 3, keep up with technology or get left behind. Good on op for learning what was needed.👍👍👍

  • @geraldbarras7785
    @geraldbarras7785 4 года назад

    Great OP went along with the poor attitude customers and had them wait

  • @mstay
    @mstay 4 года назад

    It is so annoying when people try to stamp out any sense of individualism and make other people look like clones of those they deem appropriate like the school story. Also, how can teachers not know that most of the people with bad thoughts or whatever would be the ones trying not to be noticed so they would already be blending in with a smile.

  • @shannonmyers3847
    @shannonmyers3847 4 года назад

    For the last story that is what I like to call the stupid tax!

  • @cconklin04
    @cconklin04 4 года назад

    Some times it’s quite fun to sweetly, but maliciously, comply.

    • @jalyc8515
      @jalyc8515 4 года назад

      Sometimes?? LOLOLOL!!!!!

    • @cconklin04
      @cconklin04 4 года назад +1

      @@jalyc8515 lmao! Yeah, you’ve got a point. ALL the time it’s quite fun

  • @laknox88
    @laknox88 4 года назад

    Story 2 - OP is a BADASS! Love it!

    • @jalyc8515
      @jalyc8515 4 года назад

      OP may be a "BADASS!" fiction writer, but she is not for real. Nice for entertainment though.

  • @roodog3761
    @roodog3761 2 года назад

    The story of the nightshift/dayshift squabbles...I've been in both sides of days and nights...there will ALWAYS be conflict between the two. From personal experience, both shifts have hassles, and both blame each other for everything. Both sides are also right...and wrong...at the same time.

  • @kristinawentz8801
    @kristinawentz8801 4 года назад

    The girl with the orange clothing was great. She should have gotten a shirt with a big smiley face on it and wore it to school.😁

  • @partyingwithchristina
    @partyingwithchristina 4 года назад

    The server one is so funny. You have to watch how you treat people, in general. You shouldn't be rude to your server.

  • @elizabethgenat-hung2645
    @elizabethgenat-hung2645 4 года назад

    I never thought that making them wait for another 2 tables in 2 different servers area would have worked. I would have just kicked them out.

  • @jedijenru
    @jedijenru 4 года назад

    Orange is the new black. That is some great malicious compliance!

  • @megj6704
    @megj6704 4 года назад

    Story #1 . . . What is wrong with people. Waitstaff is a real job. Treat them as the hard working individuals they are & receive good service. Treat them poorly & receive the service you deserve. There are actually very few exceptions to this rule.

  • @Kayenne54
    @Kayenne54 4 года назад

    I love that Night Shift Supervisor.

    • @jalyc8515
      @jalyc8515 4 года назад

      Good story, but I doubt that it's true. EVERY place I have worked over 40+ years had night shift supervisors, often ME. It is not "unique" to that facility, so that casts doubt on the rest of the story.
      Also state requirements are for a minimum number of CNA's and nurses for every shift. IF this person tried to send home all the CNA's she would likely be fired, sanctioned by the State Nursing Board, and possibly even lose her license or be arrested. The Nursing home could also face similar penalties, so a great load of BS, but not likely.
      Last of all, IF she were really good at her job, she would have done like I often did: Ask a few CNA's to stay over an extra couple of hours to help and then get day shifters to come in an hour or two early JUST to do V/S or get people up.

  • @allyce7540
    @allyce7540 4 года назад

    I LOVE orange. I am right now laying in king size orange sheets!!!!!!!

  • @randalgelinas848
    @randalgelinas848 4 года назад

    there was someone at my school who loved orange. orange shirt, orange glasses, orange hat, orange headphones, orange shoes, orange backpack. the only thing he could not find was orange pants.

  • @Mayzen02
    @Mayzen02 4 года назад

    Haha I loved the nurse story! I really liked how op put the day shift in their place. I dislike when people try to pull that kind of crap on people who are working hard for many reasons. Disliking the fact that they have more work to do, boo hoo.

    • @jalyc8515
      @jalyc8515 4 года назад

      Nice for a bit of entertainment, but that nurse AND her employer would have been in a world of trouble with the Board of Nursing, the State, and the Law if she attempted such a stupid stunt. Hopefully she was just blowing smoke and not really that dumb!
      Think, IF she sent home all the staff what kind of care would those residents get then??? NONE.

    • @erichanastacio9695
      @erichanastacio9695 3 года назад

      @@jalyc8515
      If the night shift were sent home, the day shift can't leave and has to do the night duty.
      Then upon morning, it's their shift again.
      It'll be 36 hours straight duty.

  • @stephaniejenkins7822
    @stephaniejenkins7822 3 года назад

    If I had to wear a different colour from one that I was comfortable in, I would go out of my way to find the colours that clash the most and just wear those. Different combinations on different days and literally go out of my way to be a walking eyesore. That'll teach them to tell me to change my wardrobe >:D

  • @gwood696969
    @gwood696969 4 года назад

    The rude couple that treated staff like crap should have been thrown out of the restaurant, but not right away. I think the staff should have let them sit there for at least an hour or two and, if they were still sitting there waiting, then had the manager ask them to leave for being rude to the staff. Waste their time and then make them leave with no food. Frick 'em!!!

  • @toysruskid5074
    @toysruskid5074 4 года назад

    Story 1: I hope they learned a lesson. May they get treated the way they treat others.

  • @thedarkdragon1437
    @thedarkdragon1437 2 года назад

    Story 4: when will people learn: never mess with or underestimate the teenagers.

  • @tysonyawger6531
    @tysonyawger6531 3 года назад

    For the terrible restaurant dinners, OP should have arranged for a tasteless slow acting, powerful laxative or other undetectable mild poison that causes some form of discomfort.

  • @pskton
    @pskton 4 года назад

    They should been kicked OUT!

  • @TSquared2001
    @TSquared2001 3 года назад

    That second story.......👍👍👍👍

  • @plamarche001
    @plamarche001 4 года назад

    I would have let those rude jerks wait just as long.

  • @deathseve383
    @deathseve383 4 года назад

    First story. It would have been better to have them wait. Then have the manager go out the back and come back in the front door, take a spin of the room and greet a few people, them maybe too, or the table next to them. Go out back and then come back and talk to them. Say that he just got in and heard what happened. Then kick them out. Bonus if he's walking around before it. They know he's been there and then says he just got there. They get to wait, get kicked out, and a bit of their own medicine

  • @rmhartman
    @rmhartman 4 года назад

    Workplace extinction event for workplace dinosaurs. That's a great expression.

  • @galvris6672
    @galvris6672 4 года назад

    Last story: must be nice to be able to argue that you want to pay more for the same outcome

  • @PBrady-wv6br
    @PBrady-wv6br 4 года назад

    In that last story, the one about the kid's party, I'd bet the guy has a Karen for an x-wife and was planning on sticking it to her for half the bill and did not want her to get off cheap!!
    I only say this because I have seen that done first hand in a similar situation, just the other way around. It was the mom, who admitted at the time, her x-husband spent more money on his girlfriend's than on his kid and they were required to go 50/50 due to something in their divorce papers.

  • @terryfisher9067
    @terryfisher9067 4 года назад

    for the last one could have been something else happening like the ex wold be paying or paying half

  • @ceyceyyumi9535
    @ceyceyyumi9535 4 года назад

    I use to have a teacher who hated any type of clothing that had words on it, guess wjo wore band tees and ironically worded shirts to school that year (he was fired next year for an unrelated issue)

  • @robr7007
    @robr7007 3 года назад

    Making them wait was perfect. Bad a couple of times in the kitchen

  • @geraldgrenier8132
    @geraldgrenier8132 4 года назад +1

    Party Down Grade, the customer wasn't being dense. In some parenting circles how much you spend on things like your kid's birthday party is social credit. The parent was already losing face as not as many kids showed up to the party as planned. The discount was an additional loss of face if they accepted it.

    • @forbinproject7174
      @forbinproject7174 4 года назад +1

      Not just the parenting circles. I saw the same thing happen with the kids using whose parents spent the most as bragging rights, and the tantrums that got thrown if one siblings party was more/less expensive than the others.

  • @brothersgt.grauwolff6716
    @brothersgt.grauwolff6716 4 года назад +2

    to the OP of story #4 was it Pumpkin Orange or Hazmat Orange just asking 😊

    • @ilovecoffeev
      @ilovecoffeev 4 года назад +2

      Oh I hope it was like a hiking orange

  • @pandabear9305
    @pandabear9305 4 года назад

    Out of all the RUclips like storytime you are my favorite I really like listening to your voice

  • @DominickRiesland
    @DominickRiesland 4 года назад

    You don't want me to serve you, and I don't want to serve you. Plus, it will take an hour to switch you? Bonus!

  • @mikemulroney9391
    @mikemulroney9391 3 года назад

    Kicked out immediately

  • @user-ct7ys5ld6s
    @user-ct7ys5ld6s 4 года назад

    The man who wanted to pay more for the party was probably not paying himself. It was probably like an ex wife who was paying so that's why he wanted to pay more

  • @20thcenturygamer22
    @20thcenturygamer22 3 года назад

    "the reason you never see me smile is because the school bullies me. No not the other kids, the teachers"

  • @blueupgreendown6402
    @blueupgreendown6402 Год назад

    Story 1: first response on the time exaggeration is to say time blindness, huh? Do you have adhd? That’s tough…

  • @MindOfGenius
    @MindOfGenius 3 года назад

    Story 5: I once worked at a sandwich shop. An older lady came through the drive through and wanted to half-sandwiches on the same bread, but with different toppings.
    Me: Okay, I can ring it it up like a full sandwich to save you about two bucks-
    Her: NO I don't WANT a full sandwich, I want TWO HALF SANDWICHES.
    Me: No no, I meant, because they're both (the same type of meat) sandwiches on the same bread, even though they have different veggies, I can ring up the cheaper price'
    Her: NO!!! I SAID! I WANTED! TWO HALF SANDWICHES, RING ME UP FOR THOSE!
    Me: ...Okay.
    No idea why some people think they're getting jipped *when you even break it down and explain it to them*. So, I charged her more because she said so.

  • @GoldenSunAlex
    @GoldenSunAlex 4 года назад

    Didn't OP technically commit Fraud on the last one? At the very least he should have given the extra money to his employer.

    • @jimknapp8731
      @jimknapp8731 4 года назад

      IMO op didn't commit fraud but he did commit theft -- the entire $500 should have gone to the business, booked as the higher level plan.

  • @jamesonweimann4720
    @jamesonweimann4720 4 года назад

    A long wait time is no excuse to verbally assault the wait staff

  • @kstormgeistgem461
    @kstormgeistgem461 4 года назад

    on the last story, my guess is the guy arguing was one of those "keep up with the joneses" types and wanted to be able to Tell everybody about how He could Afford the most expensive package available. ya know the types... trying to look like they're worth a million bucks while up to their idiot necks in debt.

  • @lovinavargas-carriedo2698
    @lovinavargas-carriedo2698 3 года назад

    Oh my God. It's **almost (caveat because evrry shift of evrry job has slackers) never that night shift doesn't do their job! It's that they're even more chronically understaffed Than day and evening shifts and can't get as much done, much less have physical bodies of staff needed legally.

  • @rmhartman
    @rmhartman 4 года назад

    If you want the emails, do the emails.

  • @laknox88
    @laknox88 4 года назад

    Story 1 - I'm sorry, but if I were the manager of that place and saw my staff being treated that way, the table would get booted right out. The MC was good, though. :-) I =do= know some people who are a-holes enough to simply take a dump on a plate and serve it to them.

  • @IneffableJesh
    @IneffableJesh 4 года назад

    To be honest, Rock is the Devils Music

  • @harlancrawford7077
    @harlancrawford7077 4 года назад

    Rule #1 NEVER piss off people who control your food.

    • @ilovecoffeev
      @ilovecoffeev 4 года назад

      Was about to say, like, they're lucky it was only that.
      I've heard some horror stories 😂

    • @RiptoGakt
      @RiptoGakt 4 года назад

      I still recall an ETU (True Stories, previously) story where one lady found this one out the hard way. And for bonus points, the waiter was someone who once had a crush on her and lost it for her after her horrid treatment of him the day before just for working as a waiter (he had very good reasons, having had to drop out of school to do so).

  • @TatiannaG
    @TatiannaG 4 года назад

    Story 2. Totally legit. In most LTC and care homes night shift complains about evening shift who complains about day shift who complains about night shift. It’s a vicious cycle and no one wins. Working as an Aide is full of back biting bitches and assholes who are more mad at their situations and aching feet and backs and understaffing and management and administration etc.
    If you’re a cna/aide and you’re at a place who has a really good culture where people legit CARE about each other then you’re one lucky sob. My first cna job was all about the gossip and backbiting. Luckily I’ve landed a job where the admin will actually come out and help on the floor!

  • @Corina_Simpson
    @Corina_Simpson 4 года назад

    I'm terrified to think of what these City waiters and waitresses would do with someone like me. For starters; when I get scared, really scared, like terrified scared, I sound like I'm screaming angry Furious. I can't talk anymore I can only scream horribly loud and it sounds very mean, like I'm ripping into someone.
    I also have a condition which sounds a lot like diabetes but it's not diabetes; I've been tested many times, I'm not even pre-diabetic. If I don't feed my body at a certain time every single day I go completely light headed, sick to my stomach, dizzy, nauseous, weak, and I've actually had TIA before. TIA is a trans ischemic attack, also called a mini-stroke.
    Now the Mom and Pop Shop restaurants we have round here in our small town, and our small state, they all know me and they know if I come in the door screaming for food to hand me something. I wonder how these City waiters and waitresses would handle me. They probably just let me die on the floor thinking I was a Karen.

    • @jonmendelson1104
      @jonmendelson1104 3 года назад

      It likely depends what you're saying. If you're yelling/sounding furious but saying "I'm sorry I sound like this but if I could just get something really small it will get me right" then decent chance you'll be fine. If not, while it might be unintentional on your part, the result is still someone "screaming angry furious" at them/their employee who has done nothing wrong and doesn't deserve it. You can build a rapport with places you regularly visit and have them understand that and you might be the nicest person in the world the rest of the time but if a stranger came in and started acting belligerent I wouldn't feel bad about kicking them out.
      Honestly, I try to be nicer to people in the food service industry than others because they're controlling things that I put into my body. If you've seen the movie "Waiting..." there's a customer being extremely rude so they spit a loogie, put dandruff, and pubic hair in the food. Obviously that movie is an extreme example but they're one of the groups of people I'd least like to have angry at me.

  • @glennrishton5679
    @glennrishton5679 4 года назад +2

    First story; Sorry to say OP I doubt all they learned from their long wait was that they had terrible service. Look at the situation from their perspective and guess how they would react. To them the hostess was terrible, then OP ignored them for 45 minutes. Finally asking for a new server they wait literally for hours. That would how they saw the evening. Yes they were lying assholes who actually should have been ejected before reaching a table but I imagine all they learned was how to leave a horrible review online.

  • @spongeheadred2476
    @spongeheadred2476 4 года назад

    this is important in a second-ya, why wouldn't it be?

  • @micwclar
    @micwclar 4 года назад +6

    Don't mess with service staff. Kindness costs nothing.

  • @supremeasura3358
    @supremeasura3358 4 года назад +1

    Lol Accel xd

  • @kman7222
    @kman7222 4 года назад

    story 1- where the hell was the manager

  • @erichanastacio9695
    @erichanastacio9695 3 года назад

    If the day shift nurses complained then the night shift would be ordered to go home.
    If so... the day shift nurses will pickup the night shift... Then upon reaching morning, they will do their own day shift....
    So... Day shift nurses will do a straight triple shift (36 hours total) if they complained that night shift nurses aren't doing anything at night.
    LOL 😂😂😂😂😂

  • @parrycup7212
    @parrycup7212 4 года назад +1

    Oh yee

  • @dragonriderabens9761
    @dragonriderabens9761 4 года назад

    Emma smol
    Must protecc

  • @Jhei122
    @Jhei122 4 года назад +1

    Eeee

  • @wfcoaker1398
    @wfcoaker1398 3 года назад

    I get the feeling that I don't have the lobes for business. If I owned a business and a customer went off on one of my staff, they'd be out on their ass faster than they could blink. I don't get this kowtowing to assholes thing. Do you really want to be nice to someone who verbally attacks your staff? Is the money worth it to kiss that much ass? SMH

  • @franciscodiaz7169
    @franciscodiaz7169 4 года назад +1

    Hello

  • @henryconnelly7178
    @henryconnelly7178 4 года назад

    Story 1: maybe they were sexist? Female hostess and server 1 treated poorly, server 2 male treated better.

  • @Ssgt02
    @Ssgt02 4 года назад

    Devil worship music? I know a babtist preacher that rocks out to ACDC

  • @nodrogstengrad4782
    @nodrogstengrad4782 4 года назад

    Maybe in that last story he wanted to give the poster a tip for delivering such excellent service? Hence the insistence.

  • @DannyGottawa
    @DannyGottawa 3 года назад

    Sir. Your party is over. Would you like to pay $300 or $500?

  • @arggggggg2
    @arggggggg2 4 года назад

    Do you really have to beg for comments after every story?