I was successful in connecting my unit via Bluetooth but when I tried to configure it using WIFI, I get the message "Device has been exist" which I interpret as already been added. I did a factory re-set on the unit but still have the same issue. I followed online instructions to try to delete the units on the app but no matter how long I "long press" the device name in the app, no options appear including no option to delete device. Please advise. Thank you!
saw your video I have the same diffuser and use the same application When I bought it it worked perfectly with the application don't fight anything I ran out of aroma and I was looking for one that I would like. I stayed for about 2 months I turned it off during the search process when I finally found one I filled it and turned it on. and it works perfect but when I open the aroma-link app It turns out that this is already mine There is no way to reconnect it with the app I already tried all Bluetooth or wifi and I have no results and tried with other phones, smaller ios and ipads and nothing mu iphone 14 pro and I can not would you help me !! thank you so much best wishes James
Ive tried several times to register. I have never received the validation email and have checked junk/spam folder. I imagine thats why I don't see any diffusers (devices) listed when connecting to Bluetooth?
I have 2 devices and both are added to the network, but are staying on the offline mode...impossible to make them work over wifi... I really need help cuz I want to use the wifi connection
Hi, I have one device and keep having the same issue. Has anyone helped you resolve this problem? Also, every single time I leave my house, I come back home and the device has not been working while I was gone. Do you or Anyone know how to make it Keep working while I am not home?
Sorry no one has helped you. They didn't help me either. Choose and hold the Back and > buttons together on the machine. It should go to a reset option where you can reset the machine to default settings. Let it reset and then the default password 1234 "should" work. It did for me after having this issue. Good luck.
It S ask for a blotooth pasword . Which one is the code ? The blotooth on my phone says it is conectez but on the app asks me for the pasword . I cannot do anything on the app
I was successful in connecting my unit via Bluetooth but when I tried to configure it using WIFI, I get the message "Device has been exist" which I interpret as already been added. I did a factory re-set on the unit but still have the same issue. I followed online instructions to try to delete the units on the app but no matter how long I "long press" the device name in the app, no options appear including no option to delete device. Please advise. Thank you!
saw your video
I have the same diffuser and use the same application
When I bought it it worked perfectly with the application
don't fight anything
I ran out of aroma and I was looking for one that I would like.
I stayed for about 2 months
I turned it off during the search process
when I finally found one
I filled it and turned it on.
and it works perfect
but when I open the aroma-link app
It turns out that this is already mine
There is no way to reconnect it with the app
I already tried all Bluetooth
or wifi
and I have no results
and tried with other phones, smaller ios
and ipads and nothing
mu iphone 14 pro
and I can not
would you help me !!
thank you so much
best wishes
James
yes, can we contact by whatsapp +8615013679517?
Ive tried several times to register. I have never received the validation email and have checked junk/spam folder. I imagine thats why I don't see any diffusers (devices) listed when connecting to Bluetooth?
you need do the system reset to try again. Can we know your email or whatsap[? then we can send you video how to do it
After watching this I still don’t understand it.
I have 2 devices and both are added to the network, but are staying on the offline mode...impossible to make them work over wifi... I really need help cuz I want to use the wifi connection
can you ask me byWhatsApp？+8615013679517
Hi, I have one device and keep having the same issue. Has anyone helped you resolve this problem? Also, every single time I leave my house, I come back home and the device has not been working while I was gone. Do you or Anyone know how to make it Keep working while I am not home?
i typed 1234 and keeps telling me is wrong password 😡
Can we contact by whatsapp? i will check whats happen
I'm getting the same issue with password
@@tianjean3999
Please help, having password issues!
How do you connect to Wi-Fi I cannot understand what she is saying.
can we contact by whatsapp? if you don't know how to connect
Password 1234 does not work!!! Please help!!!!
Sorry no one has helped you. They didn't help me either. Choose and hold the Back and > buttons together on the machine. It should go to a reset option where you can reset the machine to default settings. Let it reset and then the default password 1234 "should" work. It did for me after having this issue. Good luck.
Can we contact by whatsapp? i will check whats happen
@@drewbennett1935 Can we contact by whatsapp? i will check whats happen
@@tianjean3999 can u give me ur whatsapp mu,ber i am having same issue wrong password even when i reset my machine
@@emsha3sha3 8615013679517
It S ask for a blotooth pasword . Which one is the code ? The blotooth on my phone says it is conectez but on the app asks me for the pasword . I cannot do anything on the app
1234
Confusing
can we contact by whatsapp? if you don't know how to connect? +8615013679517