Yup. I don't ship anything quite as expensive as these things but I get the same kind of treatment. It's insane how badly packages are treated in the mail.
David, That's sad to hear man! Especially since I need to work with you and Brandon about my custom intake!!! Looks like I'm driving out to my Boy's directly instead of shipping 🤣 That will solve that problem...ha ha ha 🤣 -Shane
All I can say is that I wish all the companies I have ordered expensive custom parts from, had customer service like you David! I was that guy with the Arctic White Manifold! You were nothing but amazing taking care of all the issues...First class all the way! I know the frustration myself as I have a large online business and we are always dealing with shipping issues too!
@@hermancircus Thank you for the kind words. I’m sure you feel the frustration as well. It’s crazy how they handle packages and then could care less when you show them proof! We always take care of our customers! That’s our core premise man
An unfortunate part/expense of “doing business”. A custom shipping box with a custom foam surround should prevent most of this. Unfortunately as I’m sure you know expecting better from shipping companies isn’t going to get you far. Keep up the great work David.
I’ve ordered frunk and trunk panels which are custom painted by RPI and some custom leather accessories. The way they are just casually wrapped and put in low end, thin cardboard boxes just blows my mind how they even arrived complete and unscratched.
Sorry to hear about all the shipping issues you and Brandon are having, David! That’s got to be so frustrating and disappointing. These shipping companies need to take responsibility for the damage that their drivers cause! Like you said, what’s the point of taking out insurance if they’re not going to owe up to their negligence! Knowing you thou, I’m sure that you’re not going to let them off the hook that easy and that you’ll keep fighting for what’s rightfully full restitution.
People this is a great lesson. As he said he has a video. Always turn on that iPhone and video outside of the box and as you open. Agree 100% with other comments that better shipping packaging would have prevented this. I order stuff all the time and now I just check and pay a few bucks more for insured. Some of you reading this work for various parts suppliers and it’s stupid how y’all package.
I bet it wouldn’t be a bad idea to get a quote for a custom measured & spec’s out / pre sized foam cutouts for them to be sandwiched in between on the top and bottom with heavy duty cardboard exoskeleton 4 corner supports to help the box keep the integrity of the box shape as well. (Just assuming they will continue to throw these things around and or drop them) Not sure if you’ve ever ordered a home audio subwoofer, or tower speaker but that’s the kind of packaging that I’m referring to that comes to mind🤷🏻♂️
@@E-RayC8Nate Yes sir!! Working on custom boxes now….. we currently double box with heavy duty double wall but custom box will serve us better long term. Thanks for the recs Nate!
I wanted to buy the hole cover from EOS but they gave me the run around about buying it... I am flaming EOS they told me that , they could not send just bottom piece .
Shipping has been really bad since Christmas.....I got an order from Omaha Steaks that's been stuck in a loop for 6 days now....I doubt the food will even be good anymore time it gets here if it does ever get here.
Do not box the intake you crate the intake and it would not get messed up buy cheap wood and cheap plywood and make crates that is the way you ship stuff that is fragile. Hope that helps you and if you speak to Justin, let him know JC said what’s up.
@@V-CarChannel We have heavy duty double walled boxes now but even with much higher level of protection we still had some issues every now and then. One was clearly a fork lift stab clean through the box and into the manifold itself
@@dbmracing2019 Just received a spoiler from Online extreme Store they taped t boxes together with a super then box and when I received it the box was splint in half and the spoiler was all scratched up do to poor packaging from the seller
Have any of y’all has similar issues with Shipping??
Yup. I don't ship anything quite as expensive as these things but I get the same kind of treatment. It's insane how badly packages are treated in the mail.
With absolutely no regard for how they arrive! Terrible
David,
That's sad to hear man! Especially since I need to work with you and Brandon about my custom intake!!!
Looks like I'm driving out to my Boy's directly instead of shipping 🤣 That will solve that problem...ha ha ha 🤣
-Shane
@@Hangin_With_Shane Yes sir! When will you slow down?
@@dbmracing2019 We'll work on our schedules so we can get some filming and work done my friend 😁
All I can say is that I wish all the companies I have ordered expensive custom parts from, had customer service like you David! I was that guy with the Arctic White Manifold! You were nothing but amazing taking care of all the issues...First class all the way! I know the frustration myself as I have a large online business and we are always dealing with shipping issues too!
@@hermancircus Thank you for the kind words. I’m sure you feel the frustration as well. It’s crazy how they handle packages and then could care less when you show them proof! We always take care of our customers! That’s our core premise man
An unfortunate part/expense of “doing business”. A custom shipping box with a custom foam surround should prevent most of this. Unfortunately as I’m sure you know expecting better from shipping companies isn’t going to get you far. Keep up the great work David.
@@superchargederay I agree and we have fixed the box issue along the way. Thank you for the support my man!
13:04 cold in there huh?😏🤣
@@E-RayC8Nate LOL
I’ve ordered frunk and trunk panels which are custom painted by RPI and some custom leather accessories. The way they are just casually wrapped and put in low end, thin cardboard boxes just blows my mind how they even arrived complete and unscratched.
@@jamesh1641 We even double box now to protect what we ship. It’s a shame we have to go so far but it’s unfortunately a necessity now a days.
3:12 danngggg
@@E-RayC8Nate RIGHT!?!?
Dam David that has got to be hella frustrating. May better shipping coming and going gets better for you🤞🏻
@@markkutsy thanks Mark!
Best of luck, honest video agree whole heartedly
@@mtiradomd Thank you 🙏
Sorry to hear about all the shipping issues you and Brandon are having, David! That’s got to be so frustrating and disappointing. These shipping companies need to take responsibility for the damage that their drivers cause! Like you said, what’s the point of taking out insurance if they’re not going to owe up to their negligence! Knowing you thou, I’m sure that you’re not going to let them off the hook that easy and that you’ll keep fighting for what’s rightfully full restitution.
@@24seawolfZ06 Nope. I’ll fight it until there is no fight left LOL
For your business, you have to use "crated-reinforced" container boxes.
People this is a great lesson. As he said he has a video. Always turn on that iPhone and video outside of the box and as you open. Agree 100% with other comments that better shipping packaging would have prevented this. I order stuff all the time and now I just check and pay a few bucks more for insured. Some of you reading this work for various parts suppliers and it’s stupid how y’all package.
@@jamesh1641 He has a point folks! You should see how well we package these when we send them out to customers after paint….. no more issues LOL
@@dbmracing2019I can attest to how much attention to detail David & Brandon use when handling these intakes for their customers!
@ thank you Nate! We sure treat them how we treat our cars/items
I bet it wouldn’t be a bad idea to get a quote for a custom measured & spec’s out / pre sized foam cutouts for them to be sandwiched in between on the top and bottom with heavy duty cardboard exoskeleton 4 corner supports to help the box keep the integrity of the box shape as well. (Just assuming they will continue to throw these things around and or drop them)
Not sure if you’ve ever ordered a home audio subwoofer, or tower speaker but that’s the kind of packaging that I’m referring to that comes to mind🤷🏻♂️
@@E-RayC8Nate Yes sir!! Working on custom boxes now….. we currently double box with heavy duty double wall but custom box will serve us better long term. Thanks for the recs Nate!
Sucks about the spoiler . I need to check my splitter from EOS I never inspected it when it arrived so now I’m worried.
@@Brandonsgarages The EOS stuff is usually packaged extremely well man. This had to have taken a big hit in shipping
I wanted to buy the hole cover from EOS but they gave me the run around about buying it... I am flaming EOS they told me that , they could not send just bottom piece .
more holes then 6 holes if that's what , I just installed my wing on the Z06 more like 10 or 12.
@@jameswalton8927 Thanks for the heads up!
Shipping has been really bad since Christmas.....I got an order from Omaha Steaks that's been stuck in a loop for 6 days now....I doubt the food will even be good anymore time it gets here if it does ever get here.
@@KSaw777 Someone’s already cooking your steaks! And yah it’s been BAD!!
Do not box the intake you crate the intake and it would not get messed up buy cheap wood and cheap plywood and make crates that is the way you ship stuff that is fragile. Hope that helps you and if you speak to Justin, let him know JC said what’s up.
@@Papathefastguy Thanks! I’m wish Justin now. Will tell him you said hello!
I say Items that cost like that should be shipped with foam and bubbled rapped, I say its the shipping Company with poor shipping products
@@V-CarChannel We have heavy duty double walled boxes now but even with much higher level of protection we still had some issues every now and then. One was clearly a fork lift stab clean through the box and into the manifold itself
@@dbmracing2019 Just received a spoiler from Online extreme Store they taped t boxes together with a super then box and when I received it the box was splint in half and the spoiler was all scratched up do to poor packaging from the seller
Can’t everything be shipped through Amazon?! They are the creme de la crème
I Gust they can't read
@@josephfuntanilla8276 obviously not
its going to worst..
@@jameswalton8927 I agree 100%
It sucks!!
@@DaBull-78 it’s Been really bad!
Sucks man all the way around sorry your dealing with that…and for me fedex is the worse ..
@ I have had equally bad luck with all of them LOL
@@dbmracing2019😢