BENFEI ACTIVE DVI-D to VGA Adapter not working - FIX

BENFEI ACTIVE DVI-D to VGA Adapter not working - FIX. Customer has an Dell Inspirion 3847 running Windows 10. She was utilizing the onboard GPU which was the Intel HD 4600 but it hasn't had a driver update since 2016. I had her buy the Gigabyte GT 1030 which NVIDIA still supports with current drivers. I installed it, installed the drivers and that is where I ran into a minor issue, the adapter wasn't converting an outputting the digital to analog signal or so I thought...
Secondary monitor is straight HDMI to HDMI
Amazon Purchase links
BENFEI DVI-D 24+1 to VGA Male to Female Adapter
amzn.to/4cB9L05
BENFEI 6Ft VGA to VGA Replacement Cable
amzn.to/4dGlWcV