25 Things Your Hotel Staff Won't Tell You But You Should Know
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- Опубликовано: 13 сен 2024
- From what hotel stars really mean to tips and tricks for getting bigger rooms these are 25 things your hotel staff won't tell you.
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Independently owned hotels are far more likely to give you a discount. Some chains balk at dropping the rate
Supposedly eco friendly programs such as opting out of having your room cleaned everyday can sometimes be an excuse to not pay the housekeeper (or at least get them to work less)
Housekeepers have the most dangerous job in the hotel. With everything from constantly moving mattresses and furniture to always being exposed to trash, leftovers, and other sometimes nauseating messes
Leaving a tip for housekeeping is usually appreciated but has largely gone out of style.
If you do leave a tip then put it under the pillow and leave a note with it so it is clear who it is for
Hotels can pay a commission of up to 30 percent to online booking sites. Keep that price in mind when you're negotiating and you might reach a deal faster.
The 1-800 reservations number will probably send you to a central office with set rates. If you call the hotel directly instead, you can negotiate.
When it comes to negotiation, however, be careful because if the hotel overbooks then guess who loses their room first? That's right...the cheap customers
Also, by booking directly with a hotel you will lose the leverage that a reputable middle man can give you if something is unsatisfactory
For only $10 per hour your front desk clerk runs errands, plunges toilets, ties bow-ties, delivers towels, handles dead bodies (it happens) and makes breakfast
If you travel to the same location frequently, use the same hotel, and don't act like a jerk you might notice some free upgrades coming your way
More things are negotiable than you would think. If your hotel offers a hot breakfast buffet as well as a free continental breakfast, ask if you can get the hot breakfast with your room. You might be surprised.
Sometimes bosses make employees lie (what else is new?), Like when the elevator is broken and the clerk tell you someone is coming to fix it even though it won't be a week because the hotel doesn't want to pay the weekend repair rate.
Some concierges get kickbacks for sending you to pricey tourist traps. If you want an unbiased recommendation, ask the clerk
If you request a king bed, there's no guarantee. No matter how confident the reservation agent sounds call the hotel to make sure. And then call again the day before you leave.
Don't ask for an upgrade when other guests are within earshot. Want a more spacious room without paying more? Request a corner room
One of the easiest ways to increase your chances of getting upgraded is to arrive early in the day when rooms are being prepped and inventoried.
Although many times the freebies like water bottles and Wi-Fi come with a fee you may be able to get them for free simply by asking in advance
You probably already know this but you are paying for location. If you really don't have to be on main street get something that's still close but not $100 more expensive.
You also pay for the name. Like we said earlier, independent hotels can have numerous advantages of their own. Besides, the majority of top-rated hotels in major destinations are not branded hotels
Even if the menu doesn't have a children's section you can almost always get a discounted kids menu if you just ask
One more thing about tips - most hotels have a rotating staff so everyday you have a new housekeeper. So yes, that means you should tip daily. $5 for 3 star hotels, $10 for 4 stars, and $20 for 5.
Remember that more stars don't necessarily equate to better service. The stars only indicate a difference in amenities such as room size or the number of outlets
This means that a 5 star hotel can have 1 star service
The best way to get a comprehensive idea of where you will be spending the night is to read customer reviews as they generally are the most accurate
Former housekeeper here - Please don't leave the tip under the pillow. When housekeepers strip the bed they aren't paying attention to what's under the pillows/linen so it would be easy for the money to fall under/behind the bed or nearby furniture. Leave it on the nightstand with a note.
Sly Impact you know - when i was in rome i left my money belt (with my passport, cash, and travelers checks) in my hotel room. by the time i realized it, i was in venice. they somehow found me and one day mailed it to me - free of charge. what are the odds?... but true story.
I always give the tip directly to the person, or do you guys find it awkward?
christian newcomer nice story to start my day...
how about just handing it to the housekeeper?
afa78djd its always awkward accepting money off someone but its a nice way to show someone that you see them and appreciate their efforts
I've actually asked to have the same housekeeper before. I tipped her $100 for the week and asked that she be my housekeeper. She agreed and we left nice little notes to each other each day and I always had extra towels and a brand new comforter. It was just nice being alone in a strange city that I had 1 person looking out for me.
I never tip, not my job to pay the employees what the employer should.
+Dawah Kid you don't have to.
+Inspiring Reptile But it is much appreciated; particularly if the person left a mess. It's amazing the things some guests do in hotels simply because they're not the ones cleaning it.
for 100 dollars tip I would do the same thing 😅
$100 dollars? BARGIN!
I work as a front desk agent for years and people should know that being nice to hotel staff, especially front desk staff, gets you a lot of stuff. Simply by giving us food/snacks, tipping, or just generally be nice and friendly. Expect, early check-in's (before 2pm), free upgrades, room discounts, etc.
I feel so bad I never thought to tip the house keeper😢😢😢
I tried but a lot of hotels don't let you, so I bought them a pizza,
the don't let you leave money and a short note in your room? Interesting ;)
In some hotels their "manager" checks the rooms before the actual house keepers come in so the people doing the actual work won't get the money, their manager gets tipped a lot though ;)
esenel92 Interesting, I meet maids pretty often on my way to the restaurant in the morning and managers only later during the day (they check the quality, not the manager but some kind of higher level staff in different uniform)
It doesn't happen everywhere obviously, but I have ran into it a few times now, and now generally I ask the (housekeeping) staff about tipping and what the preferred way to do it is to make sure the person that gets it is the one that deserves it. I hate it when people or companies "steal" tips from their employees. Ive worked at enough businesses that did that to make sure I don't support that behavior.
I try not to leave a mess and I always tip the housekeeper.
cameron posey Me too!! ☺️
Frances Hernandez same
Me too. When ever I leave the hotel I always put the need room service tag on the door and always leave a tip and thank you note.
Frances Hernandez
Frances Hernandez The only time I ever tip.
The Hotel staff will tell you any of these things if you ask.
10 years in hotels. I've worked for Best Western, Mariott, Sheraton, Hampton and more. A lot of this is more like "25 ways to annoy a hotel clerk who has ZERO authority to give you all the free crap you demand."
Didi you work for a Select or full service? I moved to a select service and can see the ADR for the day and offer down to that rate if we really need to fill the property.
I worked at a Hotel on the Strip in Las Vegas. If it was a week night and the Hotel wasn't full, the Big Lighted sign outside could change rates hourly. Managers from various departments had the authority to discount or completely comp a room
I work as a front desk clerk at a budget hotel. The only thing I can say is most customers will go out of their way to write a negative review when they feel something was wrong, but most customers will not go out of their way to leave a positive review. Also, over half of the negative reviews for the hotel I work at are customer caused. Most customers who have an issue yelled at or talked bad to an employee. When you treat someone like shit you will get shit service. Basically, when reading reviews, use your own best judgement. Also, ALWAYS tip your shuttle driver in addition to your housekeeper.
I worked at a five star hotel and the "one star service" fact was not true. We have LQA standards that we need to meet in order to achieve the hotels five star status. That means how we treat people and how quick we are along with other amenities. Achieving five stars is not easy and the standards for the employees is immensely high.
With over 10 years as a Front desk agent/clerk in Mexico, Canada and the US I can tell you all this is very true. Never demand stuff, ask nicely. Be nice and friendly to hotel staff and they will remember you on your next visit and we will always try to give you the best upgrades and stuff.
Actually, many online hotel customer reviews are planted.
that's why you read the three star reviews, those aren't planted, and usually are the ones with the best information
I tend to use trip advisor (no not a plant, but then if it was I would say that wouldn't I ?) & it doesn't take long to work out the plants! I look at hotels I have stayed at more than once & you get a "feel" for the plants (& the dumbasses) pretty quickly! :- D
I think thats the case with most online reviews in general.
Will Fuqua g
Personally I don't take any notice of reviewers if they have less than 5 hotel reviews...I think by the time they have stayed in at least 5 different hotels they pretty much should know what's good and what's bad.
I'm actually at work watching and 20 out of the 25 on this list are true for my hotel. my biggest tips as a hotel clerk for guests is: 1) Just fucking ask. There is actually a lot of things you can get from us if you'll just ask. 2) Don't trust the booking companies with information about the hotel. They're usually wrong, at least in my case. Call the hotel you're wanting to stay at before you book with the 3rd party to get the information you want. (for example: make sure the pool is open before booking!) Most 3rd parties won't refund you and there isn't anything your hotel can do as far as refunds and cancelling because you booked with them. You may think you're getting a bargain but what you're "saving" in money, (which is bullshit because most of the time, especially with Hotwire, they're actually charging you more than what they're going to pay us.) you're probably going to lose in satisfaction, comfortably and disappointment. if you're looking for a true bargain and your hotel is independently owned, just walk in and negotiate. My boss actually encourages us to let guests bargain.
Of course, there are always exceptions but these are just the general experiences I've had and lessons I've learned working Front Desk.
Thats actully really handy info for when I'm booking a hotel for a holiday! Thanks for that :) I have no doubt that what you're saying is probably true for here in England as well. :)
Gamma Cat I loved it when a guest who booked through Expedia or the like would check out a day early because they wanted to go to the coast or mountain or something and wanted me to refund their money. No matter how I explained it to them that I didn't have their money and they would need to go through whatever company they booked with to try and get a refund. Of course Expedia would then call the hotel to see if we would refund them so that they could refund the guest. It all depended on how the guest was at checkout, 9 out of 10 times we would say yes. But there would be that one guest who would accuse the front seat staff of cheating/stealing from them etc. My boss would refuse those refunds.
I agree. Now that I've started working Front Desk, I tell friends to book directly, because we cannot cancel or otherwise edit Expedia rooms at the property level.
Gamma Cat at my location we don't give out receipts for 3rd party reservations Expedia and Hotwire to name a few that really makes guests mad.
Hi. I'm an inexperienced traveler and am very timid to ask for things. What would be a proper way to ask for an upgraded room? I'm too embarrased to ask bc Idk how to ask. Asking just straight fowards seems drastic and improper. Suggestions please. Thank you.
You Should Always leave a tip for your house keeping. They need it and they only get paid minimum wage. It's not gone out of style people have gotten really cheap. Those women deserve so much more than what they get
Heather D true.
Heather D, I absolutely AGREE !!! We were at a hotel we use yearly when we went into our room,,,it was NOT acceptable. We were talking to the cleaning lady about the room on the way over to the office. She talked to them as a favor to us, asked them to please upgrade our room "They are loyal guests" and oh yeah !! We SURE did get an upgrade, and ALSO a discount on the room !! I ALWAYS tip.These people don't get much. It doesn't hurt to help them out. Many live hand to foot. Believe me we more than doubled our tip for this lovely lady plus a card expressing our gratitude for what she did for us.
Dojocho did you take the job knowing your pay and liked the chance of more than minimum wage if you had customers with disposable income to flamboyantly tip? I've never understood why people take a non livable job and then blame the customer (not saying you are) instead of the employeer or themselves for taking the job. if no one took the job at that pay the employeer would have no choice but to offer better pay and increase menu prices to make up for it.
I'd much rather pay set prices knowing the staff is covered than be morally obligated to pay their wages because their employeer won't.
Even with a set livable wage by law tips are still the servers or atleast should be. At the very most employers could give a wage reduction equal to 40% of each servers tips. So if the employer pays 11.50 for minimum wage and the server gets $40 in tips for a 8 hour shift. The employeer pays them (11.50x8)-(40/.4)= 92-16= $76. So the employee would make $92 for no tips or if they average $5 in tips per hour they'd make $116 for an 8 hour shift. This structure would guarantee a set wage and allow the shitty employers to get out of some of the pay.
Heather D What about the men you feminist bitch?
I work in a hotel and some of these are extreamly wrong
sam thats exactly what someone who works in a hotel would say...
Aidan Wong it just depends on the hotel you go to
Will remember this when summer comes, thanks for this informative video
I have worked in hotels for half my life and close to none of these are true or even halfway intelligent. I don't even know where to start.
Shhhhh, No one cares about your dumb job. c;
Mason Wright So if you don't care about his job, then why did you even watch this video to begin with?
Mason Wright
Yeah, that's why this video has half a million views.
Shhhhhh, Mum stop telling me off
RetroDeath funny cause I also worked in a hotel and some of these are true, especially about 5stars hotels not being all that great and hiding the tips (you would be surprised how many people can walk into your room during a day, and all those people most likely will steal a tip that you left for a housekeeper)
I was in a trip with my parents and my mom gave the house keeper a $40 tip and when we were about to leave a few days later in the morning, we ran into the house keeper and she ran to us and thanked us. It was a good feeling I suppose
I work in a Hotel and these are great tips if you want to be a complete jerk as a customer.
It's better to be a jerk, than a moron they laughed while counting your money
I've been behind a front desk for almost 9 years now. I've worked for Drury, Hilton, Holiday Inn, Embassy Suites, Ramada, Motel 6, and Country Inns. All but 1 of these are true. We offer "environmental savings" by not cleaning your bedsheets daily. The room is still serviced. It saves on water and chemicals used to clean the sheets, and it saves the hotel $ by not running the washers and dryers as much, and the time saved. You don't clean your own bedsheets daily, no reason to do it at the hotel when you have an extended stay. They are ALWAYS cleaned when a guest checks out.
yup and i reuse bath towels,staying at the encore in vegas or a cheapie out in the boonies
+Jason Moonsmith Well yes they would have to be when a guest checks out since the health dept. requires you to do so. So you worked seven different jobs in nine years? After a while didn't you find employers reluctant to hire you? Plus, half the ones on your list are not ones I'd brag about staying in. I've stayed in all but one on your list and most of them I'd recommend bringing your own linen anyways.
wait. if the stars of a hotel is only in relation to the ammenities provided. why the fuck would i tip more if im not going to get better service
Derek D i dont think that's accurate. I work in a 5 star hotel and the rating companies come to audit your individual service undercover and if enough people fail it can affect the stars of the hotel easily.
thats what i thought but isnt that what they said in the video??
There is a difference between having a 5 star satisfaction rating, and being a 5 star hotel. A hotel can be rated 5 stars in customer satisfaction, but only be a 4 star hotel, based on the amenities they offer. It is two separate ratings, it is confusing because they use the same increments, and both are used for advertising. You pay more because 1. the guests at these hotels are typically more wealthy and like to show off their money, 2. tradition 3. These employees have to put up with more bullshit 4. Although its not guaranteed to have better service, it should be expected. These employees should be held to a higher standard and typically provide more services. However I often notice, if you haven't been to a fancier hotel or restaurant, the way you expect to receive service, is different than the way these employees are trained to give service. It is an odd meeting of worlds. Bigger hotels handle more people and many prefer a "behind the scenes service." Some people find this cold and impersonal, even though the employee has been trained to act this way. Also it is a human helping you, and if you happen upon a bad one, they probably wont be working there long:D
I work in a hotel and I'll say half if not more are wrong
Get a better job
THE OLD GUY IS BACK! :D
the last guy was annoying lol
#26 Many hotels have rooms that for whatever reason are less desirable. For example rooms near or adjacent to the boiler or other noisy machines. If you can tolerate the extra noise (for example, wear ear plugs) these rooms are often offered at a significant discount.
My sister works for a Holiday Inn. They do NOT expect tips, they're not greedy. But you should see how happy she is when someone leaves a 5$ bill. And if you do tip, do leave it under the pillow with a note. If you leave it on the desk or out in the open, other housekeepers will take it without even doing any work.
1. Be kind
2. Be respectful to staff and other guest
3. be clean
4. if you need anything just ask
5. don't make your personal problems become our personal problems
6. if you need a late check out ask, don't just stay past check out time. good way to have Police called out.
7. take our surveys!
8. if you have a problem/ complaint let the front desk know to handle it before going to corporate
9. you get free shit just for not being an ass hole
10. tip your housekeeper of you're going to be a pig
11. if you break something let us know, we probably won't charge you.
12. don't try to scam us, we've heard/seen it all
13. don't smoke in our rooms if it's a non smoking room!!
14. corporate own hotel don't negotiate
15. 3rd party booking sites rip you off
16. what you pay for is what you get
17. if you're checking in early call ahead
18. if you want us to bend the rules for you do it quietly away from other guest
19. double check your room before checking out. we find a lot of phone chargers
20. if you find bed bugs, leave everything and the hotel will take care of it! don't take shit with you because you're spreading it!
21. put your trash in the trash bins.
22. front desk don't get paid enough to do all the shit they have to go thru on a daily basis
23. most hotel staff is DTF, just make sure you're good looking
24. no we don't all steal things out of your room
25. if you can't pay, you can't stay
The custom of tipping in the US is bizarre to me. In the UK you tip if you are especially impressed by a service and you feel they deserve more than what you paid them, you do not tip just because. Another thing, tipping the housekeeper, just wouldn't happen, it is expected that when you pay for a room, it will be clean, not something to be rewarded for.
100% with you.
If you haven't seen the film Reservoir Dogs search on youtube for 'Mr Pink tipping'
He's not to fond of it either :)
jackie boy Was thinking the same. Reservoir Dogs lol.
Elsie just as when you pay for a meal, you expect it to be served to you, you expect it to be hot, and you expect your waiter or waitress to treat you with respect, yet you would tip the waitstaff at a restaurant for simply doing their jobs. Not only that, but housekeepers (at least where I work) often do special things for guests such as stocking extra towels or pillows if they notice there will be more guests, paying attention to why you're coming (such as a honeymoon, wedding anniversary, baby shower) and adding some nice little extras to your room (like fresh baked cookies, a card, etc) or, during your stay, straightening up your personal items if you request it. Plus, what a lot of people don't know is that most hotels you go to the housekeepers have a time they have to make, so they have X amount of minutes to make sure the room you're staying in is in that prime condition. I don't work housekeeping, but I have before, and I can tell you that it's a lot more than just cleaning a room. It's hard work, and sometimes that few bucks makes their day.
Elsie totally with you on this. The idea of tipping someone to do their job has never made sense to me. I could get just as good service from the person that sold me a new car, a new suit, hair care products.....whatever! They are all providing a service selling me their products. Would I even think of tipping them? Of course not. But for some reason the hospitality industry is different. Ive never understood that
***** ONLY if they don't receive an hourly wage should tipping even be expected. The fact that it is mandatory in many restaurants now is disgusting
The tipping arrangement in the US is rediculous. what makes a 3 star housemaid worth only $5 and a 5 star worth $20. They both work just as hard.
Agree, everybody should get paid the same too
+RiverDanube As the video indicates, the number of stars shows the amenities. This often translates into such things as size of room, amount of furniture and number of beds. This all affects how long it takes to clean a room. A typical motel room might be three hundred square feet and therefore take one housekeeping staff twenty minutes to clean up but a fancier hotel with more stars might have a six hundred square foot room with two king size beds and six pillows and four full sets of towels. That would take one person forty minutes or two people the same twenty minutes so since it would take twice as much labor to clean that room then the tip should be twice the size. Most travelers don't tip because they think housekeeping staff are making a killing in tips and therefore won't miss a tip from them. The truth is that despite what this video suggests, only a quarter of guests leave any tip at all and on average the ones who do leave a tip do so at the end of the stay and the average size of a tip is $2. My brother worked in housekeeping at a four star hotel. They paid all housekeepers twenty five cents over minimum wage and they had to split the tips with their supervisors and the hotel and report the rest on their taxes. My brother got an average of $5 a day in tips after splitting with supervisor and hotel and got to keep an average of about $4 after taxes and that amounted to $20 a week over minimum wage. The hotel then deducted the tips from his wages as their employees were paid in tips and the hotel only made up for what was necessary to make sure they made at least minimum wage plus twenty five cents. This is common practice. Travelers used to tip everyone but now they hardly tip at all. Today it's mostly wait staff in restaurants who get tips and few others.
+nunya biznez For the customer, it is a voluntary payment so there is no reason why anyone should have to pay. That responsibility lies squarely with the owner. The system works perfectly here in Australia and most people will not tip.
The only time I will tip is if I am in a third world country and the wages are very poor. These guys work very hard and for long hours with little pay.
The amount of cleaning required in a three star hotel is often the same as in a five star hotel. The room sizes are often the same and extra pillows, towels and blankets can usually be requested. A major difference would be a mini bar but the prices charged for using it should well and truelly cover the wages, the stocking is usually done by a different person anyway.
+RiverDanube It was not made voluntary just so that people who are philosophically opposed to the concept of tipping could choose not to tip. It was made voluntary to ensure that employees worked hard for their tips. If you don't believe in tipping then don't travel because you are stealing services. You are punishing hard working people for the wage structure decided by their employers. You are ethically obliged to tip when the tip is earned. I'm guessing you also think it's ok to buy expensive clothes just to wear once and then return them for a full refund so you get to wear fashionable clothes without ever paying. That would also be stealing.
+nunya biznez In Australia we are not required to tip. I should have been clearer in what I posted before. If tipping is voluntary, I willingly tip in poor countries where wages are low.
I understand the policy in America and have travelled there. I would not think of not tipping, regardless of my attitude. The wage system is built around this concept, it is not an option and I don't consider it voluntary.
I tip in Bali because they are so poor that a few Aussie dollars is roughly what a lot of them make in a day. I tipped my day driver 50,000 rupiah (about $5) and his response really made my day. Working in a tip based job must be pretty tough to budget around when you don't know what you're going to make each day.
The original 25 list guy returns!
Did he ever leave?
DaveSwag The one about Global warming, it was a different guy.
I have been working in hotels for the last 8 years and I can tell you that almost none of these are true.
The front desk one is definitely on point though.
Be really careful. I got a room once that had no fridge, remote for the TV and Iron with the ironing board and I didn't think anything of it. I was later charged on my credit card for a replacement for all three that came to $550. It seems it's their policy to charge guests for missing items and they charge each time so in other words every guest that stays in the room buys the hotel a new fridge, remote and iron for each room. I complained to my credit card company about the scam and they said it was my tough luck and the only way to protect myself is to get in writing from the hotel in advance an inventory of what is actually in the room. Then compare that inventory to what you find and if anything is missing demand it be replaced immediately or have the inventory adjusted. You'd be shocked how many people are victims of this scam.
+nunya biznez Wow that sucks, I'm sorry.
+nunya biznez where was this? country and location?? Never heard of such things happening and would be good to know for further reference.. I live in switzerland and travel quite alot.. thanks in advance for letting me know
+nunya biznez This one I have never seen but I have not worked in a hotel for 12 years.. As most hotels know that a person that gives one bad report tells 7 others for a loss of business. One other thing I did see. Never except the key to the rooms snack bar. As hotel employees not staff. Have been known to take from them, miss counts and etc. .
If anything is missing from the room, report it to the front desk. That way its noted. However, housekeeping should inform the management if anything is missing first
When I travel to 3rd world countries I always give the service people 100 bucks specially if it's the same person throughout our stay. Finding out the miserable wages they make and how they're worked to death just breaks my heart. These people deserve a break once in a while.
@Thisgirlashhley I work front desk. It's miserable sometimes, the people that walk in can be ridiculouse, but there can also be awesome people too.
Years ago my daughter worked house-keeping. She made a whooping 75cents in tips for the one week she was there. It's was so bad she doesn't even remember it.
YEAHHHH!!!!!!! The old voice is back!!!!!!!
Hell yeah!
someone else is happy!!
Yes!
When in Spain, I told the old old lady from South America that she doesn't need to clean our room today. It seemed that it made her exremely happy as she said "thank you very very much" a couple of times and put a lot of empasis on it.
Sometimes tip can be less work load.
You know it!!
I live in the Netherlands, we don't believe in tipping.
+Rem ko Tipping is a big US thing
Tipping is DEGRADING!!
The US needs to CATCH ON to the fact, that their employers are taking them for a ride!!
In the UK ...we get a GOOD wage over all ...and ANY tip ...is a BONUS!!
Saving them throughout the year ...to share with colleagues...
Best Wage to Living standards though (IMO) New Zealand!!
Agree, Employers won't pay their employees a proper wage then expect customers to pick up their slack. I won't !
Never stayed at a Dutch hotel, but those Van Der Valk ones look fancy :P
Gesundheit!
So happy he's back :D
I am a desk agent at Primland and some of these are spot on. Several people think that desk agents jobs are to check people in and out but we do so much more. We practically keep the "front of the house" running.
10&20 bucks for a housekeeper??? Fuck, I go at best $5.00. They already get paid, and what I tip they can get at least a couple sodas to relax with at work. The fuck I ever part with that much, AND I WAS A HOUSEKEEPER!!! Wow, someone paid someone off for that tip. I agree with daily, but no fucking way would I drop 20 a day for a week somewhere. wow.
+Dax In the USA, 5 star hotels often charge $300 a night or more in major cities., but I still think $20 for maid service for 15-20 minutes a day is absurd. $5 a day is about right.
+Dax they don't get paid enough. $8.00/hour on average. They bend over backwards day after day to clean other peoples shit and vomit for little pay. They deserve 20 dollars at the least. also they hardly expect it and it would never kill you rich bastards to be kind.
sakuvrai You obviously are not, nor have you been a housekeeper. 1) I was making over $15/hr as a professional housekeeper 20 YEARS ago. So your $8.00 is bullshit.
2) If you are rich, YOU pay someone $20 bucks for at best 15-20 minutes work. I don't have money to toss away, do YOU?
You can always tell a liberal, but you can't tell them much.
good goood let the ignorant bigoted hate flow through you
I can't help if you are lying through what's left of your teeth. I cleaned for years, was damned good at my job. I carried certification in cleaning up blood and body fluids back when HIV first hit.
I have cleaned bathrooms covered in shit at truckstops and been in rooms where people have died in a nursing home, left by their families to be forgotten.
So you lying piece of crap, a housekeeper who gets several floors to due over an 8 hour shift? At $20 a room? Please, give the spewing crap a break. Seriously, your dentist will appreciate it. If they actually got tipped like what the lie in this video says, housekeepers would be pulling down heavy numbers for tips better than waiting tables, which DOES actually screw you in the service industry.
What a dumb fucking bitch you have GOT to be. Think before you type. I know it won't make you smarter, but it might help you sound slightly less stupid in an area you obviously have zero clue in. Oh, and please, never breed.
Here ends your lesson.
Good stuff. Had to share it with my travel blog followers :) very true stuff.
I watch pretty much all of your videos.
@@DefSquadFan thank you
Why should the amount you tip depend on the stare rating?
*star
More stars = bigger rooms and more rooms = more to clean = more to tip
+Lotta 1523 So like $15 for getting towels, fixing a bed and taking out the trash? Damn, wish my mom would do that. I'd be a fucking millionaire
Lotta 1523 Also more people who could leave tips, so it still doesn't make sense.
TIP YOUR MAID PEOPLE! Having some class and appreciation will never go out of style.
I miss this narration style, why did it change?
me too
Maybe because it has been over used and maybe they wanted to differentiate their channel from other channels that have similar content.
It is correct that not having a national chain does give some freedoms, but there is also no corp office to enforce standards of maintenance or cleanliness. Price relative to the marketplace nearby tells you a lot. You usually get what you pay for.
If you're staying at a four star hotel for maybe like 3 days, then tipping $10 at the end of those 3 days sounds reasonable but $10 everyday? Damn, that's a lot.
After working in the hotel industry for 15 years I can guarantee most of these are correct. Housekeepers are NOT guaranteed 8 hours a day. They work until the rooms are cleaned and the have a 25 minute time limit to clean a room. If all rooms are cleaned in 5 hours the girls go home. I was front desk staff and I knew that the housekeeping staff was more important than I was because if they did do a great job, I wouldn't be able to sell the rooms. When it came to room upgrades, frequent guests that we liked would get upgraded 1st. And if we oversold the hotel it wasn't the Expedia or cheap reservations that would be "walked" to another hotel, it was who ever arrived last, because you can't guarantee that everyone is always going to show up or remember to cancel their room.
True. I've worked hotel for 27 years on front desk.
You're not kidding about housekeeping being dangerous. I worked the job for only 6 months and hurt my back and my elbow, both taking me out of work for a few weeks and only starting to get better now that i'm no longer doing the job. Also you have to handle used needles sometimes, blood, fecal matter, rotten food, urine soaked stuff, chemical, and other things.
I once came into a room where the guest used the towels, wash clothes, hand towels, and furniture to wipe their asses. Was not a good day, and of course no tip. Cleaned that up in 2 hours (large cabin 5 beds) for $9.50 an hour.
Wow, that seriously sucks! That's why I'm trying to get a good education so I can avoid stuff like that if worst comes to worst.
Timmeh W I was doing that job and my current job to pay for college, so you could end up doing jobs you don't like to pay for it, or if you can't find any other job after finishing your degree.
Sometimes there are no opening for people just starting out in the field. Employers look for experience as well as a degree a lot of the time.
+Timmeh W I have the same job but I'm paying my university tuition with it... I speak 5 languages and already have a degree in human science 😐 I work there because I like organizing and cleaning, and I like the people I work with. You shouldn't assume that only uneducated people work at those kind of jobs.
Di N No no no! I didn't mean it in a rude way, I was only saying that I wanted to avoid jobs in that nature. Personally, I hate touching peoples stuff and cleaning. (Unless its my room..) And I totally understand you do it to pay for university. But if it were me, I'd go for somewhere with no cleaning haha. Sorry if I offended you. (:
Your job is too bad that it doesn't count as a job
I opened the video, paused it, went to the comments n made sure that the old narrator is back n then proceeded with the video... Man, that's such a relief....
yes the old comentator is back
Hmm, a lot of these are accurate. I work as a hotel front desk agent at gold country casino and hotel and its true about housekeeping not getting almost no tips. I worked housekeeping for 7 months before being transferred to hotel front desk & now a supervisor. I've seen a lot of how a hotel is run and yes, the more frequently you come and how nice and respectful you are we do work some magic and upgrade some people for free if we have the inventory to do so. I don't do the extra work for tips I just love seeing the guests leave happy and whenever we get a good TripAdvisor review it makes us that much better as a establishment. The more respectful you are to us, the more likely the chances of you getting some pretty sweet extra perks. Love my job.
24 is very true. Why pay somebody if you don't want your room clean. It's a catch 22. If they can see that they need less Hskp, then one is getting fired. 21 is also true. The one thing about that is this. In most hotels, the manager will come in first and will look for a tip, will take that tip and split it between all the HSKP staff including themselves. 20, you have to be very careful about that. Depending on who you are talking to and what chain, some will tell you to make it on the site due to the manager being right there. 19 will send you to another country to make reservations because the FD is way to busy to take reservations due to other guests either calling for towels or to have their room clean and also checking in. 18, the online people that are paying a third party will loose their room. If you are a loyaty customer, you will be the last one to loose the room if you do loose the room. There are a lot of things that have to happen for those people to lose their room. 16, don't yell at the front desk. Think about it, they have your c.c. number on file and have been known to put a huge hold on it if you piss them off. You will not see the release for up to 5 business days. That means, no holidays or weekends. 15 is very true. I have been known to upgrade and also have an aminity package sent to the room just because you were nice to me and made me laugh. 14, don't come down 5 mins. before breakfast is over. The servers need to change things over and if you come down and expect the same food as the people that came down 2 hrs. ago, it's not going to happen. 12, why would a hotel pay 1000.00 for the weekend if it is only 300.00 for the week day? 11, requests are just that, a request. Don't expect it when you get there. It is a request. If we have it, it's yours, don't yell at the front desk if you don't get it, that will just piss the FD staff off and they might take 5000.00 auth on your card when they just need 50.00. Oops, I pushed the 0 to many times. 9, don't come in at 8:00 am expecting to get into a room. If we have one, we will give it to you. If you come in at that hr. be prepaired to pay an earily ci fee. If you do, don't yell at the fd, remember that 5000.00 auth on your c.c. 6, very true. You do pay for the name. The hotel has to pay for that name every month and it is not cheap. They also have to pay for taxes and that is not cheap. The only thing that is cheap are the employees. 3, everybody needs to listen to that one over and over and over again. Don't expect 5 star service in a 3 or 2 star hotel. 1, not always true. I have stayed at hotel that high customer reviews and thought it was a dump and never went back. I have stayed at other hotel that were "dumps" best service ever. There is also one thing that is missing. Don't come to the desk and start yelling. Speak to the FD agents as a human being. Don't ask for a manager first, state you issues with the FD clerk first. If you are not happy, ask for a manager at that point. Don't act like you know everything, guess what, you don't. If you are nice and polite to the FD clerk, they will be nice to you. Don't crack an attude with the FD agents. If you start showing an attude with them, they will do nothing. Also, If you are a member of the loyality program of the hotel, don't be an abnoctious about it. Don't start out by telling them that you are at a certain level, just ask the question. We can look at your reservation and see it. If you make a reservation through a 3rd party, your will not get anything but a room.
Joseph Christina I'd never screw with someone's finances, but everything else is accurate. Front Desk has to deal with everyone's needs and is the person guests take their anger out on.
I'm going to Hampton tomorrow. I am so excited!!! I will get to go to arcades, the beach, the pool and the boardwalk. They also have great food!
I might sound like a bit of an asshole but I never, ever tip people. It's more of an American thing to do. I'm already paying for a service, and that employee providing it is also getting a wage/pay from it. They don't need my extra money for doing something they're already getting paid for?
I completely agree
Is it true that in some restaurants you have to pay a tip which they call "service charge"?
Scott Gallacher Yes, here in America I believe you do... Atleast where I live of course.
It's sadly become necessary to tip, pizza delivery people will actually sometimes say 'plus tip" and if you don't they have a hard time leaving.
Scott Gallacher Yes some places do put it right on the bill so you are forced to pay it. Which is stupid because tips should be based on service quality not forced. Personally I never pay over a dollar except for 1 waitress I had at a restaurant I use to go to frequently but then didn't got for almost 2 months and she still remember my usual order plus she was a really fun waitress. She got 2 dollars. Call me cheap but I only $12 an hr myself.
For you those who don't understand the alien concept of tipping, I'll give you the TL;DR version. Federal Minimum Wage in the US is $7.25/hr. (£4.66/hr., €6.44/hr.), but people who regularly receive tips (waitresses, pizza deliverymen, etc.) only have to be payed $2.13/hr. (£1.37/hr., €1.89/hr.) These people literally have to rely on the generosity of others to survive. (BTW, housekeepers don't rely on tips. They actually get payed considerably well since it's quite a demanding job)
+frechieguy I agree. My oldest daughter was head housekeeper at The marriot Courtyard, and she got 10.00 / hr. If she got a tip, she was pleased and it went straight to Starbucks. If she didn't ? oh well, she got paid anyway.
I'm not trying to be rude, but why are some people complaining about tipping in the USA?(I might have read the comments wrong.) I admit here in the U.S., the system is not good and we have really low minimum wage. Regardless, if there salary for their services is good enough, in MY OPINION you should tip is they give good service. Plus their jobs are not always pleasant and you show your appreciation!
+NutellaANDBacon Then you should fight to make the system better and minimum wage higher. You can't correct a faulty system by feeding it.
Fun tip that can save you money: I worked as a labor guy for a contractor and when you go to a hotel if it is located near a assembly plant or other major company just ask if there is a rate for (insert local company here) if not then whatever but if there is just say your doing some work for them and they (most of the time) wont even check you out to see if your telling the truth. We used to get discounts as much as $30 a night.
FYI- as a member of a hotel management team- a huge chunk of this list is untrue and will just make you come off rude and arrogant to the already hard working hotel staff.
Hello Lynette, I'm in the hotel business as well. I agree with your comment 100%. I've got a vlogging channel if you wouldn't mind checking it out. I work for Days Inn and post work vlogs, which I'm sure you'll find entertaining.
+Lynette Granger Really? My brother worked in housekeeping for ten years and I managed a hotel (the entire hotel) and I find most of this list spot on. But since you know so much how about sharing those items you feel are untrue because just saying "huge chunk" without elaborating makes you sound like the arrogant one.
+nunya biznez lol internet arguments aren't my thing ✌
We were at this little ramada motel in Branson and to be honest it was your typical average motel but there was a surprise when in the morning we went to the motels breakfast which we had expected to be a little cereal bar, it ended up being a full on breakfast buffet! This explains the reviews
I swear he said tipping the maid is going out of style but then at the end said u should tip them everyday cuz they change? I'm confused!
I work for a hotel. Something to keep in mind: the bellman, bell captain, and concierge are all different jobs. Yes, sometimes the concierge gets kickbacks from restaurants, but you can ask bellman anything you want with unbiast opinions because we don't get jack from restaurants.
Concierge helps with specialty transportation, restaurants and tourism, etc. Bellman call cabs, carry luggage and valet cars. Bell captains answer phone calls and man the desk while bellman are working throughout the hotel.
Weird Americans. Giving "tip"
In Europe people get paid for the amount of work they do (mostly) so they don't have to rely on tips...
*****
republican i take it?
Weird Europeans, insulting anyone they want and calls it "Freedom of Speech"
Why is it weird to tip good service ? That is called being courteous. I take it you've never heard of that ?
mintgumdropz1
There's nothing wrong with tipping, it's being expected to tip, for example, I am Australian, We rarely tip, Recently went to America, turns out American restaurants don't really like Australians because we don't tip, If you guys just include the GST (or tax cost) into the total price of the food, or any service that replies on tipping, It would be so much better, I AM not gonna tip for what I just paid for, unless it was the most amazing meal I ever had, the salaries should be covered by the cost, not the tips, Tipping annoys me.
Aha !! See, we ( hubby and I) do not tip, because why pay twice for the same food ? I hear ya. Someone else who feels the same way I do, and I and am American. I totally agree with you.
That explains why the 2 star hotel I am staying at this Black Friday is actually better then the 3 star I originally booked before switching. And it was cause of the customer reviews online I read and wanting an extra night then originally planned.
Lol once when I was visiting Paris with my mom, brother, grandma, and great aunt we stayed in a 3 star hotel and ohhhhh was it bad! The entire downstairs of the hotel was lime green!....literally everything......you name it, it was lime green. the hallways were super shady, we flew down the hall and dashed into ours rooms locking everything behind us! lol We had 2 rooms, my grandma & great aunt in one and my mom brother & I in the other and that night when we went to get in bed(2 beds) there was a huge stain when we pulled the covers back!! GROSS! we had no clue what it was....so we were literally 3 peas in a pod crammed into the other bed. In the morning we found out that my grandma & great aunt put furniture in front of their door!! hahahah the place was super sketchy! When in Paris, spend the money to stay in nicer hotels!!
haha - when i was in paris - we stayed in a 7 story hotel (and idk how many stars). you could literally see the weight of the building compressing the lower floors. we had a door in our room that looked like it was a closet door. it opened to an old elevator shaft. 6 story vertical drop... garbage at the bottom so it was filled with flies as well. i took lots of pictures of it cause i felt like i just found the gateway to hell. probably not the hotel yu were in but sketchy is RIGHT! :P
christian newcomer Hahaha that's crazy! Speaking of sketchy don't even get me started on Paris's underground subways!! We didn't make eye contact with a single soul! haha seriously feared for our safety......ohhh Paris.
STSairman Most countries have their seedy dirty hotels, I'm originally from London and believe me they have their fare share of grotty hotels I feel safer on the Paris Metro than I do on the London underground.
But I live in Munich now probably the best place to live in Europe.
Alba Productions thats (pause) very true... native of san diego, ca. there are some very shady places here as well. well, everywhere.
have a beer for me - munich, i thought, was super cool. but i warn you theres a crazy guy down in the subways... with an umbrella and is very angry.
christian newcomer Would he stand at sendlinger Tor waving his umbrella at everyone.
I worked for hotels for about 5-6 years now and half of this is not accurate. If you call the hotel to "negotiate" a rate it's not going to happen. The rates are set for a reason. They are not usually up to negotiation. We will get in a lot of trouble if we give a certain rate without approval. To get approval that has to go through higher management which will most likely decline your request. Also we do not lie. When we tell a guest something, it is always the truth. Arriving early does not give you an upgrade. It's actually going to probably get you a downgrade. When a guest arrives early is more about what rooms you have ready or available at the time. Upgrades are not just given freely. Best way to get an upgrade is if you request one if possible ahead of time or ask if one is available at check in. Nothing is ever guaranteed. Everything else is accurate for the most part. All my personal opinion of course. Kindness will always get you perks!!
At least half of these are bullshit, I work at hotel. I don't know where people get the idea that it's so acceptable to try and haggle the price it's not a damn garage sale. And anybody who makes the front desk agent plunge their toilet should burn in hell but if you are shitty enough of a person to ask someone else to plunge your toilet then for the love of God leave the fucking bathroom vent on until I'm gone.
You work at a shitty hotel. I plunged toilets at Drury, Embassy Suites, and Hilton Garden Inn. It's part of our job, as long as we're not a lazy fuckwit. Trying to get a discount without AAA or AARP will get you a noisy room. Most franchised hotels CANNOT change the rates. Don't like the rate? Go to a cheaper hotel, or step down to a motel.
Jason Moonsmith oooh the drury inn that's way too high brow for me lol I would never ask somebody else to plunge a toilet that I clogged, most people have the decency to just call down and ask for a plunger but some people are just inconsiderate and they are the lazy ones. But hey if you really enjoy plunging clogged toilets then more power to ya you might consider a career in plumbing it probably pays better lol
Boon Docks How on earth do you work hospitality? The entire purpose of it is to offer the guest a stay that satisfies them, and if giving them a lower rate or plunging their toilet does that, then so be it. Jeez. And before you get all high and mighty like I'm some traveler who stays in hotels and thinks I'm entitled to everything, I've worked hospitality for over four years specifically at the desk at both a small hotel and a large one. I'm not naive to how guests can be, but I am a firm believer in choosing what you stress over and what battles you face with guests. Plunging a toilet is nothing.
It's not the fault of the guest if the hotel's 30 year old rotten rusted out old green copper Shit Drain in your hotel wasn't graded properly when it was put in the first place! Hire a real plumber!
Often hotels are understaffed. Our hotel offers no housekeeping option, so that some days our housekeepers can catch a break. Some of them are older, and at the end of the day are so tired they can barely stand. Because the temps are always calling in. They often start cleaning at 10:00 and won't leave until 7:00 or 8:00. Also with bigger hotel chains, such as Marriott or Hilton, the different types of hotels, within their company, have different rules and regulations. Just because something works a certain way at one property, if it not the same brand or style of hotel, it may work differently. Such as a Courtyard Marriott vs a JW Marriott, these are two very different things, designed for very different people and purposes. If you are staying at a fancier hotel, you are going to have to pay more, and there are actually less complementary items. But the items you have to pay for, are a much higher quality. Such as a free breakfast buffet vs a $15 dollar at a full service hotel. Often you will have to pay for wifi at bigger and fancier hotels. But we all know the wifi at the motel 6, doesn't work. Do be careful when trying to bribe employees. Often people will bribe a front desk agent with 50 dollars, for a "complementary upgrade" and the agent could pocket the 50. This is very dishonest and depending on where they work, get them fired if they accept. It is an old tactic many hotels are no longer allowing. Also if you leave something, like a bottle of expensive alcohol, or a fancy case containing weed, and the hotel doesn't have it. These items are such a pain and liability to log and keep, and people rarely come back for them, they are often just tossed. Not given away, thrown out. Also if you book through a separate party, hotels do less for you, because they are getting less money from you. Expedia rarely sends the correct info and I can't do anything for you, you get what you paid for, and the info they give, is what you paid for, regardless if you thought you were getting something else. Also most hotels have a fabulous military discount!!!
your tipping system is flawed. i can be at a 3 star hotel and still get better service than a 5 star. which has happened to me before. i wont pay someone a 20 because of where they work. i will pay someone a 20 for doing their job correctly.
Fab. attitude from a guest. congrats.
I see a lot of comments about the housekeepers but nothing about front desk. Everyone thinks that front desk just stands behind the desk and that's it. I can tell you for a fact that's not true. For some hotels if you work evening shift , housekeeping is gone , maintainence is gone , so who is left to do it but the front desk. So inbetween taking calls , making reservations, checking people in, you are also fixing a door that's gone dead , giving someone and sometimes changing someones sheets, plunging a toilet, bringig towels to pool areas, sometimes running to laundry and doing laundry because of a shortage not done during the day . Add all that up plus being cussed at over phone and while trying to help someone checked in. So if you think that we get paid for doing all four of those jobs you're wrong . Front desk still only gets paid for just one job, front desk.
+Danae W Completly right. And it seems that talking about the customers behaviours towards the staff is a tabboo in this forum, but I would say that after some years of experience less customers dare.
Amen sister! If only we were paid like the rest of the staff.
There's one important thing left out. They change the bed sheets. But you have the comforter that the last guest had. The first thing I do is rip off the comforter. I know a lot of people who work at many different hotels. And they all say the same thing. I used too pour water on the beds, then call and tell them the bed is all wet, it must not have been changed. Then I hopefully get a clean one.
Thats real nice, your lie could have gotten someone fired. Just ask for one, they will provide it.
Mike McKinster Yes I do agree with you, I was wrong in my judgment to wet them. I haven't done that since I realized I could be causing trouble for them. After all it is the hotel making that decision to not change them. Now I just pull them off and put them on a chair. When I made the comment I should of mentioned it. Thanks for calling me out on that. You can do some stupid things when your young.
sheabear18 you might be young but you are smart enough to know things like that.
i am old but not as smart as you...
it was only when i read your comment that i learned comforters are not being changed. I thought everything is fresh. now i know better...thanks.
there is more to the over booking thing. If you guarantee your room with a CC and they sell your room they have to walk you. That means they have to find you a comparable room room and pay for your stay.
always tip housekeeping - that make the bare minimum and work the hardest. Always remember - being polite can get you much further! :-)
Former hotel night auditor, always call the hotel and check what is being said on the booking site. In the 9 months I worked there we had 5 people book two queen joined rooms, which the hotel didn't have. Plus the website would charge them this as one room which the hotel did not recognize. People either got charged over double the amount because they'd have to get a second room or would have to cancel with the website which doesn't give your money back right away.
There is no calling the hotel directly after 5 or on weekends. Then you're stuck calling central or paying a higher walk in rate
Marie Falzoine nope not true
for small hotels (motels, inns, as well as non-chain properties) these are great tips!
clerks handle dead bodies? interesting and everyone really hated the other guy LOL
I worked for a few years as the Admin to the GM at a Hilton and learned that outside companies, especially charities, can write a letter to the hotel on their letterhead and get a free night's stay as a give-away or prize for charitable functions, Christmas parties, etc. So if you need a door prize (or whatever) write to a nearby hotel's GM - note this may be subject to availability.
Reading the comments makes me think of fucked up the world is...if you treat housekeepers and shit like that as servents, then you should fucking clean up your own shit not have someone else do it. Smfh. Pity people.
On American Dad, Roger made the house into a hotel, an old guy slept in Steve's room. When the old guy checked out, Steve had shit in his pillow. LOL.
+tylerrobins channel In real life it happens! On pillows, towels, sheets, whatever...
My dad had always left the tip for the cleaning staff on the nightstand. Probably a better place than under the pillow
The cleaning person is forced to move the pillow, but not look at the night stand.
What if the pillow was on the wheat?:-)
Really wheat stupid auto correct.
If you tip housekeeping: Remember, some companies (in all different industries) are cheap/greedy/evil and will not allow staff to accept tips. Make sure you add to your note "if you are not allowed to keep this yourself, leave it here. Your company doesnt deserve your tips." It will make the housekeepers smile and you'll know as a fact that the right person got the money. :)
I didn't get very far in the video, too many opinion based concepts that are easily debatable. For example, I'm all for tipping, in fact I do my best to make it as fair as possible, but I consider that a goodwill motive vs something hotels don't want me to know. Like what? Why would they not want me to know I can tip the housekeeper? Or housekeepers have the most dangerous job, why was that even one? I didn't learn much from this.
It doesn't say that they don't want you to know, just that they won't tell you.
I am Sherlocked I misread it, still doesn't change the fact majority of them are quite pointless or common sense things that most people already know. Also, MOST places do not ask for tips from their customers, they leave it up to the customer to offer it and it's up to the job if their employees can accept it. So that's perfectly normal they don't tell you you can tip the housekeeper. Just as pizza places don't tell you you can tip the driver, or hairstylist that you can tip them.
TheTheninjagummybear I don't disagree, but I don't feel like it's something hotels won't tell me for any other reason then what does that have to do with my stay. I don't see how that's helpful to know before checking into a hotel. I'd argue it's common sense, as most of these seem to be. In fact in the U.S. you get charged a cleaning fee if the room is as bad as you mentioned it can be. Which usually deters most people from leaving it in dire conditions.
Amir Rahman Repeating my previous reply, I'm not disagreeing I just don't think the hotel is not telling me for any other reason then it has nothing to do with my stay. Regardless that's an unfortunate situation, hopefully your theory was the case and not otherwise.
I work in customer service and I can tell you all that tipping does not just apply to these jobs. Tipping is something you do when somebody goes above and beyond their job to make your experience the best possible. Tipping is a simple acknowledgement of someones effort to see and hear you,it doesn't happen a lot in life so when it does, you should recognise and respect it. I do this. I am in a part time college job and I love it. I love chatting to people and making people smile and laugh and the other staff learned how to stop being such sour mouths from me (our company treat us like imbeciles). I have been tipped with money but I have also been gifted with boxes of chocolates and one child even made me a bracelet. This christmas, we were inundated with cards and we put them up on display for all our customers to read and have a laugh. At the end of the day, working for big companies suck, but if you can make your colleagues and customers smile and suck it up together, we create something that is so much more than just earning a wage. Its a huge part of living and should be made the best possible for all involved. That is life.
Wait they missed one, the fact that one of the hotel staff is a serial killer, and also that one is a ghost bar tender!!
Was that a Shining reference?
marinkora Maybe... Maybe it also was a Psycho reference... Maybe I love psychological horror films...
Easily Offended Don't Read This... Ji
I always leave a tip for the cleaning lady. Even when I'm in Europe.
Who negotiates with a hotel?? Maybe it's an American thing.....
Jews.
Anna nicole Suix,
people who are broke, that's who!!! (me)
Youve obviously never been in South America or Australia or Turkey or US too apparently. When youre travelling yoyu can VERY easily just talk to them and negotiate a price. It doesnt take much
Nope, pretty common everywhere I've traveled (and lived) in Europe so far. The easiest by far was Italy, and also China (not in Europe, I know). But even in my home country we negotiate all the time. We usually just walk in, ask for a room, ask for a few other deals and if they don't accept them, we're going again. Most of the time they're nice people and accept it and don't want to lose you as a customer.
Are you rich? The regular room prices are very high. The best way to get a good deal in my opinion is to use websites like Priceline and Hotwire where you don't know the name of the hotel until the room is booked. I aim to pay about $50 per day and have a hotel with 3 stars or higher. Usually I find that the official room price is between $100 and $250, so it's a good discount to only pay $50.
Friendly advice from a hotel manager: Keep in mind that they are allowed to kick you out - no matter what time and even without a good reason - and yes, they can keep your money
Try to kick me out of my room you'd BETTER HAVE A GOOD REASON.
my lawyer would deal with your "without a good reason" with ease..
Your word against theirs - good luck!........
Number 2 is soooo true. I went to a 4 star hotel but holy shit the service was bad
I've worked in hotels and have two points of advice for customers, invest in a blacklight with an identification guide and rewash all crockery,cutlery and glassware within your room.There seems to be no limit to the variety of biological stains on every surface in a hotel. Despondent, indifferent or indignant housekeepers will use the same cloth to clean a toilet bowl, then polish the glasses. In addition, bring your own pillow. A hotel pillow is one of the most disgusting objects in creation.
You should not blame the housekeepers for the disgusting state of those rooms. A lot of hotels give a set number of hours to the staff. For example, 6 hours to clean 20 rooms is impossible (do the math) but if they don't get it done they don't get paid. These women are some of the hardest working and underpaid in the western world. They have zero rights and it is backbreaking work
Zara Harrison I agree with you completely. Housekeeping is an unrewarding and thankless task. As a hotel cook on a salary, not an hourly wage I was expected to assist the housekeepers during periods of high occupancy and turnover. I held no resentment towards those stoic ladies, but even we couldn't be bothered doing our best all the time when having to endure managers whose only skill was to charm their superiors as well as vulgar, grubby and indignant customers, that have never worked with their hands and have no respect or understanding for those that do.
I've never tipped and never will, stop telling me to tip it's not my job to pay them
You're black aren't you?
TheZero528
nope, i'm Australian..... they try to get us to tip them like Americans but they get paid over full wages... way over
Why would I leave a 20 dollar tip on the top of the already high room price?!
Trust, they think just because I've booked a hotel makes me rich. If I were to tip someone it'd would be dependent on how well the job was done, not out of "manner". These so called "manners" are ways to guilt people into giving up more money since the business won't pay them more than minimum wage.
My family and I drive down to Mexico 1-2 times a year and always stay at the same hotel, it's awesome because we know some of the staff by names and do get discounts like free WiFi and such.
I liked this video cause the old narrator is back
Trust me, these tips are all reliable.
Haha what? Giving 20 dollars a day for housekeeping in a 5 star hotel? If that's how much you tip in USA I'm moving from Europe tomorrow to start work as a hosekeeper in USA. One room 20 dollars tips, 10 rooms 200 dollars tip a day. Here I come!
Less than 10% of guests leave tips and usually it's not $20 a day. More like $10 for the entire stay.
Patrik von Köhler Good luck getting a job at a 5 star hotel....
gamersxs Thank you, but I already work in a 5 star hotel in London.
SarahTheRUclipsr That sounds more reasonable!
Patrik von Köhler
What's the name of it?
Two little corrections that need to be addressed.
One....In most cases its not the lower rate booked guest that will get bumped if the property over sells. It will usually be a non 3rd party, non rewards member, who is staying for just one night. For a reputable hotel we are the ones inconveniencing the guest by having to walk them to another property so we try to make it as smooth as possible. I do not agree with the practice but its all about revenue optimization.
Two... There is a big difference between full service and select service hotels. That being said a full service hotel's front desk team for the most part only works the desk. At a select service on the other hand they staff on a much smaller scale, here is where you will find desk agents running requests and plunging toilets. All for the $11 an hour.
Instead of leaving your dirty condoms leave a tip.
What if the condom was from having fun with the maid?
true, prices from independent hotels are notable more economic for the same quality. In most of the hotels if u ask not to get you room cleaned the maid doesn't get paid for that room. housekeepers work in a hurry for 7 or 8 hours being pressured to get the rooms cleaned for the next check in. front desk stuff rarely handles towels, plunge toilets etc. when there's no other hotel staff like maintenance and housekeepers (who actually do those jobs), usually at late afternoon or night. Remember that the maids are not responsible for every service in the hotel except if the room is clean or not. they usually clean from 10 to 16 rooms a day if each guest leave $1 they would make at least 50 bucks a week of extra money, the very most of them get paid the minimum wage in California
Stay at campgrounds and all of this goes away.
no Wi-Fi
No slave to clean your stuff up
Camp in the parking garage
Camp at the homeless shelter. Watch out for lazy men who could work but instead are living the lazy homeless lifestyle by choice. Sleeping in parks and shelters waiting like vultures for their fraudulent disability lawsuits vs. various U.S. Sates to be settled.
+Philip Douglas Camp at Wal-Mart around the 3rd of each month. See that long line at the bank inside? Filled with able bodied men who could work but instead receive disability pay each month.
See those trails leading from Wal-Mart to the nearest liquor store? Carved into the ground since that Wal-Mart opened... thousands upon thousands of disability fraudsters using OUR money to support drunkards. Lazy men. Leaches. Dirtbags.
Ask for a corner room in a round hotel. The front desk will respect you.
oh nooo, :D They will build you one or make it feels like a corner room!
I will not tip 20$ a day for a housekeeper!
the heck!
In a 5 Star Hotel $20 is nothing because you are usually paying about $300-500 per night...
Vivian Dobeck ّI would pay that for a hotel, but still 20$ is a lot, I can spend it on something else rather than tipping daily in this amount.
I have done hotel work and I agree. It is a BS tip. What you do is keep an eye open for the cleaner who actually does a good job and pays attention to detail, such as arranging your kids teddy bears nicely on their bed. She is the lady you tip!
We brits dont tip like americans its just not part of our culture, we just dont understand how you are just expected to tip on a general basis when using hotels/resturents, we brits would only even think! to do it in special situations. If you move to England to work in these industry's dont expect to get tips lol
In America if no one tips the manager has to buy law pay them full minimum wage to his staff so really your not tipping the waiter etc your really tipping the boss of the business as he has to pay out less wages the more tips made to the point of like only having to pay his staff £2 an hour with tips making up rest.
Only if tips exceed this will service staff actually get more money
If you choose to stay at a hotel inside a US National Park there are some things you should know. The buildings are federally owned but private companies run the hotel. Hotel employees are usually employed by the private company, not the government.
Most of these hotels lack internet access due to federal laws that prohibit internet access that is not controlled by the Government.
Most hotels inside the park must be reserved a year or more in advance. Despite this they usually have open rooms that can be acquired without reservation. This is very chancy though due to how rapidly these rooms are sold. Make sure you have back-up reservations for your accommodations.
Why would you want to haggle the price on a hotel room? Either sleep there or not jesus people are so worried about money theses days XD
Identity Theft!
Tom Wright wut