Troubleshoot and Repair Xbox One System Error (Black Screen)

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  • Опубликовано: 1 окт 2024
  • How to fix a system error on Xbox one. Troubleshooting and repairing a frozen screen, corrupted update or improper start-up.
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Комментарии • 523

  • @MrLeerolljankins
    @MrLeerolljankins 2 года назад +50

    As a veteran of the red ring of death era I thought we were past this kind of bullshit when it comes to Xbox 🤦🏻😑

  • @pasqualeguadagni
    @pasqualeguadagni 2 года назад +124

    i’m sure xbox is trying to force us to buy the new series x/s, in the last few weeks mine started not reading discs, repaired and everything worked fine for 2 weeks, the other day it didn’t turn on so i ordered a new power brick, it arrived yesterday and worked well, today i booted the xbox up and this happens, no way it’s not related with the new release, i’ve never had problems for 9 years and all of a sudden everything breaks down… plus nothing seems to do the work, i tried at least 10 times to restart the xbox, i resetted it to factory settings, i tried the offline system update but it won’t read the usb key, i’ll keep trying cuz i’m not buying the new xbox for 650€ as here in italy it’s unreliable, but i’m tired of this

    • @ChrisBassettTV
      @ChrisBassettTV  2 года назад +9

      Sorry Pasquale, I know how frustrating it can be.

    • @pasqualeguadagni
      @pasqualeguadagni 2 года назад +4

      @@ChrisBassettTV after a few resets the update began to resume at 60% instead of 75% but it keeps crashing once it reaches the 31% of the 3rd step, do you know if there is a way to let it start the update from scratch? i really don’t want to get it fixed again

    • @pasqualeguadagni
      @pasqualeguadagni 2 года назад

      @ChrisBassettComedy thank you, i’ll keep trying, also i didn’t think about the internet connection, i’ll try again later tonight with the connection less busy

    • @pasqualeguadagni
      @pasqualeguadagni 2 года назад +1

      @ChrisBassettComedy man thank you so much i turned off everything and with the connection less busy it worked first time, i feel pretty stupid lol

    • @ChrisBassettTV
      @ChrisBassettTV  2 года назад

      @@pasqualeguadagni hey Pasquale! No worries 😂 Glad you got it figured out 👍

  • @uvenchetty7930
    @uvenchetty7930 Год назад +5

    Mine says preparing when I choose to reset then just goes back to the troubleshooting screen

    • @ChrisBassettTV
      @ChrisBassettTV  Год назад +2

      Might have to try multiple times… If I remember it took seven tries for me

  • @octavianortega8308
    @octavianortega8308 Год назад +15

    Such a w video you saved probably 9 years worth of memories on my Xbox. Thanks so much man!!!

  • @ShakilManEdits
    @ShakilManEdits Год назад +9

    Bro you don't know how much I appreciate this. My Xbox was not working since like 1.5 year I am so happy 😢THANK YOU SO MUCH

  • @originstories
    @originstories Год назад +14

    Great video. I've had this kind of problem on and off with my unit for years now. I got mine for super cheap in a raffle in 2015 and it was a refurb model, so the fact it even lasted this long despite the errors is pretty impressive in my opinion. The hard reset has been fairly reliable for me, but this time it won't even let me reset. I'm pretty sure it is damaged partition due to a failing hard drive, and found a nearby repair place that can hopefully do the replacement labor for a reasonable price.

    • @ChrisBassettTV
      @ChrisBassettTV  Год назад +1

      Thanks for sharing your experience 😁👍 Best wishes

  • @ChrisBassettTV
    @ChrisBassettTV  2 года назад +2

    Check out the description, save $$$! Check out my Home Page! How to Do It Yourself, Health and Fitness, Financial & Business information, Multimedia Technology, Comedy and much more! ruclips.net/channel/UCNsZOz2Fy6ZJu-XbO6V00wA

  • @boardasf699
    @boardasf699 Год назад +3

    Everytime I do this it just goes to another system error. I’ve been looking for 2 hours now how to fix it and every video says the same thing and it never works

    • @ChrisBassettTV
      @ChrisBassettTV  Год назад +1

      Might be worth looking into having a repair center take a look

    • @Robert-cj2ds
      @Robert-cj2ds 3 месяца назад

      this is exactly what’s happening to me! did you ever find a way to fix it??

    • @boardasf699
      @boardasf699 3 месяца назад +1

      @@Robert-cj2dsI tried deleting everything and it worked for only a day, when I tried it again it didn’t work, you can’t get it repaired either, I’m sorry man you have to buy a new Xbox, it’s really stupid

    • @Robert-cj2ds
      @Robert-cj2ds 3 месяца назад

      @@boardasf699yea i was thinking that i had to buy a new one, thanks anywat

    • @1HPclubfan
      @1HPclubfan Месяц назад

      Same thing happened to me

  • @1HPclubfan
    @1HPclubfan Месяц назад +1

    I’ve tried everything even a hard reset, but nothing works

  • @ziggyokay8303
    @ziggyokay8303 2 года назад +14

    Nothings works… my brother just got his Xbox s for Xmas and said he couldn’t update it so I took it home and tried and it’s driving me crazy he hasn’t even gotten passed the Xbox set up and it still won’t update my Xbox connects fine to the WiFi I tried hard wire as well and it’s not doing a thing should I bring it back and demand a working one lol I feel bad he just wants to game

    • @ChrisBassettTV
      @ChrisBassettTV  2 года назад +3

      Hey Ziggy! Sorry about the Xbox, I know how frustrating it can be. Xbox support recommends that you send it in for repair if none of the other suggestions work. I agree with you, if you just got it for Christmas try and exchange it, hopefully you have the receipt or the store will work with you. Best of luck!

    • @marcuscarey8775
      @marcuscarey8775 2 года назад +1

      Hey sorry to hear that 😔 this is not right they will be forcing us to get the expansive xbox.

    • @tevinthomas3730
      @tevinthomas3730 Год назад

      u need a new hdd format hdd delete partition on pc and put deleted hdd back into xbox and download files for offline flash drive ur xbx wil wrk gd asf unless ur net bad xbx wrks gd i fix my xbox 1 x like that

  • @polog865
    @polog865 Год назад +1

    Xbox is just bad this is why I wanted a ps Xbox just gay always brakes. Boy just get a ps4 next

    • @ChrisBassettTV
      @ChrisBassettTV  Год назад +1

      I’ve got both 👍

    • @tevinthomas3730
      @tevinthomas3730 Год назад

      u need a new hdd format hdd delete partition on pc and put deleted hdd back into xbox and download files for offline flash drive ur xbx wil wrk gd asf unless ur net bad xbx wrks gd i fix my xbox 1 x like that

  • @iraba1442000
    @iraba1442000 Год назад +2

    Your the Fucking Man, your words are like magic! Thanks very much!

  • @adamatmorg6598
    @adamatmorg6598 Год назад +3

    Every time I try resetting my Xbox it gets to 58% and then goes back to the system error screen. I've tried multiple ways of factory resetting and it will not fix. I can't even get it serviced because there aren't any servicing locations near me and Microsoft have removed the page on their website to help. I don't want to send it anywhere because I feel like I will never see it again, and it will be expensive because of where I live so I might as well save to buy a new one. 😢

    • @ChrisBassettTV
      @ChrisBassettTV  Год назад

      Hey Adam! That sucks, best of luck

    • @poindexter7899
      @poindexter7899 Год назад

      Same has yours been fixed yet bro

    • @adamatmorg6598
      @adamatmorg6598 Год назад

      @@poindexter7899 no I asked a repair guy and he said sounds like the hard drive and that he would need to replace it

    • @poindexter7899
      @poindexter7899 Год назад

      @@adamatmorg6598 ok thanks no gears 6 yet so guess its ps5 time

    • @adamatmorg6598
      @adamatmorg6598 Год назад +1

      Lil update I had to get the harddrive replaced but it works now

  • @kylegodden372
    @kylegodden372 Год назад +3

    Hello i been through the comments and havent seen anyone with the same issue as me, I having the same black screen issue but its not allowing me to pull up the troubleshoot menu know matter what i do. Yes i followed all the correct steps!

    • @ChrisBassettTV
      @ChrisBassettTV  Год назад +1

      Hey Kyle! Is the TV to Xbox connected correctly? Might be a problem with a wire or plug… the channel/input the right one?

    • @kylegodden372
      @kylegodden372 Год назад

      @@ChrisBassettTV yea checked all that I think unfortunately I been at this for about 2 days tried a very trick. Trying to avoid having to say it needs servicing but might be the unlucky one here looool

    • @ChrisBassettTV
      @ChrisBassettTV  Год назад

      @@kylegodden372 ahhh bummer… I know how Frustrating it is when you just want to relax and play

    • @jackleg6143
      @jackleg6143 Год назад

      That’s what’s happening to me, did you ever get a fix?

  • @ShaighJosephson
    @ShaighJosephson 3 месяца назад +1

    I can't believe that people are still buying gaming consoles when PC gaming has made them obsolete... I had a Playstation 3, but when I tried PC gaming and discovered all the advantages it has over consoles, I never looked back... 💥

    • @ChrisBassettTV
      @ChrisBassettTV  3 месяца назад

      I upgraded to PC last winter 😁👍

  • @spenexgaming9739
    @spenexgaming9739 Год назад +2

    You are so ossum brO thank you so much my xbox is working now

  • @therealZzy
    @therealZzy Год назад +1

    Did this but my controller won't connect to the Xbox it just keeps flashing but not like in the syncing way

  • @cxout-_-9518
    @cxout-_-9518 2 года назад +2

    Do you know how to fix my factory update frozen on 50% then gives me an errror I’ve tried to turn my Xbox off also tried unplugging the power cable and now when I turn it on it sends me to my factory reset and stays at 50% pls reply if you know how to fix this.

    • @ChrisBassettTV
      @ChrisBassettTV  2 года назад

      I had to reset my console after a corrupted update it took 4 tries to work…. Reading some information, someone else had that problem and after 8 attempts it finally reset, so keep trying. You could try using a usb drive: Reset your Xbox One using a USB flash drive
      Insert your USB drive into your PC.
      Open File Explorer.
      Right-click your USB drive in the left-hand window and click Format.
      In the File System menu, select NTFS.
      Click Start. Do not remove the USB drive.

    • @mikezapper2268
      @mikezapper2268 2 года назад

      Same thing is happening to me. Gonna try the offline update tomorrow. Wish me luck.

    • @tevinthomas3730
      @tevinthomas3730 Год назад

      u need a new hdd format hdd delete partition on pc and put deleted hdd back into xbox and download files for offline flash drive ur xbx wil wrk gd asf unless ur net bad xbx wrks gd i fix my xbox 1 x like that

  • @ewanb224
    @ewanb224 Месяц назад

    hi there, so I’ve got this problem today, does the first option, reseting and keeping game and apps, do you still keep your game progress and account and all your clips?

    • @ChrisBassettTV
      @ChrisBassettTV  Месяц назад

      Hey Ewanb!… it will keep your games and apps.. as for the other stuff, it depends on the game. Online games keep your information stored in the cloud so as long as you have an internet connection those are saved. If you have any games saved/played offline it might delete those.

  • @pearltears8039
    @pearltears8039 10 месяцев назад +1

    I do all the steps which gets my Xbox one s to the Preparing this console screen BUT ONLY A SPLIT SECOND and it goes right back to the troubleshooting screen PLEASE HELP

    • @ChrisBassettTV
      @ChrisBassettTV  10 месяцев назад

      Hey Pearl!… I’m sorry to say it might be toast… you could give it a few more tries (took me seven times before it worked) but probably going to need to send it in for repair or replacement

    • @1HPclubfan
      @1HPclubfan Месяц назад

      The same thing happened to me but I didn’t get the preparing console screen, it just dosent work

    • @Ulagcomp
      @Ulagcomp Месяц назад

      Me too!

    • @zanezimnox4021
      @zanezimnox4021 Месяц назад

      Just happened to me today

  • @ZBDazed
    @ZBDazed 2 месяца назад

    My Xbox is completely broken because of this update, it is past the point of no return, as soon as I tried to reset it, I was forever stuck on restart or troubleshoot screen, I have no choice but to buy a new one and I can’t afford it, and my Fortnite account is on Xbox only because my epic cannot reconnect to a new ps4 account and my Fortnite is worth well over $300

    • @ChrisBassettTV
      @ChrisBassettTV  2 месяца назад

      Sorry to hear that, I know how frustrating it is... after mine completely crapped out I went with a pc.. I was able to transfer Epic accounts and kept my skins on my pc version of Fortnite. You just need to remember the email and passwords for those accounts... If you are shopping and feel like supporting the channel at no extra cost, here's my Amazon link for gaming PC's on sale😁👍amzn.to/4bPjJdN

  • @landoymellis
    @landoymellis 3 месяца назад

    Thanks unplug the power cord and plug back in work like a charm. I appreciate your service bro💯💯💯💯

  • @dieguitocruz6058
    @dieguitocruz6058 3 месяца назад

    Me pueden ayudar tengo mi Xbox y de la nada empezó a hacer un ruido el ventilador y me empezó a decir q se estaba sobre calentado luego luego q jugaba y después me apareció el error E208 00003F1 0000005 y nose q sea para llevarlo arreglar

    • @ChrisBassettTV
      @ChrisBassettTV  3 месяца назад

      Hey Dieguito! It sounds like you had an overheating problem… that error code is for start-up problems.. you could try doing a factory reset, but If you can’t even get the system to boot up properly, it’s probably toast and need to replace or send it in for repairs.
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      Microsoft repair: support.xbox.com/en-US/help/hardware-network/warranty-service/getting-your-product-serviced

  • @snipergods2632
    @snipergods2632 Год назад +1

    when I did it with my xbox one s I went to factory reset i picked delete games and apps its says preparing console then it goes black again

    • @ChrisBassettTV
      @ChrisBassettTV  Год назад

      Try to reset/restart multiple times. I had mine work on the seventh try

    • @tevinthomas3730
      @tevinthomas3730 Год назад

      u need a new hdd format hdd delete partition on pc and put deleted hdd back into xbox and download files for offline flash drive ur xbx wil wrk gd asf unless ur net bad xbx wrks gd i fix my xbox 1 x like that

  • @rometime9791
    @rometime9791 Год назад +1

    When I get to the trouble shoot menu I press keep games and apps and after I press it the console just acts like I didn’t and just buggs out and leaves me on that screen how do I fix

    • @ChrisBassettTV
      @ChrisBassettTV  Год назад

      Your might have to do a factory reset… before you do remember your account email and password so you can reinstall it to the console.. let me know how it goes 😁👍

    • @rometime9791
      @rometime9791 Год назад

      @@ChrisBassettTV I can’t because I get stuck on the black screen the only thing I can do is try troubleshooting but everytime I press an option the game just acts like I didn’t press it and freezes when I press an option

  • @Bertrumes_Shiney_Factory
    @Bertrumes_Shiney_Factory 4 месяца назад

    Secondary tone never happens.. i do the pair and eject button. Then power. Still holding those two buttons for a minute. Nothing

    • @ChrisBassettTV
      @ChrisBassettTV  4 месяца назад

      Hey Bertrumes! 🤔… only thing I can think of is if you have an Xbox One S All-Digital Edition, you’ll need to press and hold the Xbox button and the Pair button… otherwise you’ll need to send your system in for repair or replacement.
      Here’s a couple links:
      Console repair:
      support.xbox.com/en-US/help/hardware-network/warranty-service/getting-your-product-serviced
      Amazon Electronics on sale:
      amzn.to/3PyF3dz

  • @romeoestebanbolanos2161
    @romeoestebanbolanos2161 Год назад

    Am I going to lose my accounts if I reset my Xbox? Because I don’t know my passwords

    • @ChrisBassettTV
      @ChrisBassettTV  Год назад

      Quite possibly….. it will remove your account from that Xbox… so you’ll have to load your profile back onto it…do you remember your email associated with Microsoft? Before you do the reset make sure you can access your account

  • @stingcharley6648
    @stingcharley6648 Год назад

    I just got an Xbox less than 10 months ago…. And it’s already doing this piece of junk.

  • @Certified_Nobody
    @Certified_Nobody Год назад +1

    There's something wrong with mine because when I get to that reset screen it just turns off And then the fan Gets really loud.

    • @ChrisBassettTV
      @ChrisBassettTV  Год назад

      Sounds like it’s overheating… try using compressed air to clean the dust out 👍

  • @JoeyGambella
    @JoeyGambella 6 месяцев назад

    I know you're trying to help I just can't find any help in it when all you are doing is reading what the Xbox One is ALREADY SHOWING Us...
    Wtf is youtube come to anymore

    • @ChrisBassettTV
      @ChrisBassettTV  6 месяцев назад +1

      🤷‍♂️

    • @JoeyGambella
      @JoeyGambella 6 месяцев назад

      I have a kinda funny one
      Random fella : so i read this guide and it never helped me ?
      Other Fella: I'm here to help!
      Random fella: How?
      Other fella: "im gonna start by rereading out loud what you read"
      Random and other fella: running off into the sunset together.....
      Me: wtf just happened 😂🤣🤣🤣

  • @brodynaok7639
    @brodynaok7639 Год назад +1

    I was playing a game at Apex and it automatically switched to that😢

    • @brodynaok7639
      @brodynaok7639 Год назад

      Does it save all of the data to your games

    • @brodynaok7639
      @brodynaok7639 Год назад

      Mine is error E208 how do I fix it?

    • @ChrisBassettTV
      @ChrisBassettTV  Год назад

      Hey Brodyn! That’s sucks, not sure about that other error

    • @brodynaok7639
      @brodynaok7639 Год назад

      Oh ok not sure what to do I don’t want to lose it

    • @brodynaok7639
      @brodynaok7639 Год назад

      But when you press to save apps and games does it save the progress and data

  • @brodynaok7639
    @brodynaok7639 Год назад +1

    What you chose to save games and apps does it save my game data

    • @ChrisBassettTV
      @ChrisBassettTV  Год назад

      Only so you don’t have to redownload everything. It should of already saved everything to the cloud as long as you have an internet connection

    • @brodynaok7639
      @brodynaok7639 Год назад

      Ok

  • @Jakemmm115
    @Jakemmm115 7 месяцев назад

    Welp I'm guess I'm going to lose my account to because i forgot the password

    • @ChrisBassettTV
      @ChrisBassettTV  7 месяцев назад

      Noooooooo ☹️.. if you remember your email associated with your account you can reset password

  • @Drowsy1979
    @Drowsy1979 Год назад +1

    Nothing works for mine after a download while at work, have done EVERY step, even reset to remove everything, goes black and goes right back to system error e102 😤

    • @ChrisBassettTV
      @ChrisBassettTV  Год назад +1

      Hey Shane! Might have to send it in for repair 😬

    • @Drowsy1979
      @Drowsy1979 Год назад

      @@ChrisBassettTV it’s only the error code still after all steps, only thing I haven’t tried is the usb method but not sure if that’s even worth it or not 🤷🏻‍♂️ my Xbox has been fine for years, only after buddy gave me ultimate pass and downloaded a game while at work to return to this nonsense. Went from green screen to dashboard that froze to complete and utter code only rubbish. Should I even bother buying a usb at this point to try?

    • @ChrisBassettTV
      @ChrisBassettTV  Год назад +1

      @@Drowsy1979 I’ve never actually tried the usb method so I can’t say if it worked for me…. I know I had to perform the full reset multiple times before it worked though

    • @Drowsy1979
      @Drowsy1979 Год назад

      @@ChrisBassettTV bro I got off work at 1am and tried til 6am 😅 I saw it say getting console ready for about 2 seconds then turns itself off. Gonna try the method of usb as last defense so I’ll update after

    • @ChrisBassettTV
      @ChrisBassettTV  Год назад

      @@Drowsy1979 Damn! Let me know it it works! 😁👍

  • @beambie9145
    @beambie9145 5 месяцев назад

    I can't even troubleshoot because when i turn it on the startup screen starts glitching like a creepypasta and it just turns off after

    • @ChrisBassettTV
      @ChrisBassettTV  5 месяцев назад

      😬 it might be fried…. 😕… could send in for repair or start shopping… here’s my Amazon affiliate for discount electronics:
      Help Support the Channel! No Extra Cost! Thanks for using my affiliate links!😁👍
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  • @michaelnunley1555
    @michaelnunley1555 Год назад

    Bruh it won’t let me reset and keep my games only the erase my account and games wtf Xbox

  • @charleswilkerson8291
    @charleswilkerson8291 Год назад

    I tried it it look like im have to use the flash drive mine go to to preparing console... And back to error screen man but thanks doe

  • @e1k07
    @e1k07 Год назад +2

    At first i thought like i have some similar issues with the xbox but this can't be the black sreen of death but turned out it was, I'm happy that it works now

  • @dillybilly6288
    @dillybilly6288 Год назад +1

    How long does the loading step take the green bar

    • @ChrisBassettTV
      @ChrisBassettTV  Год назад

      Depends on several factors… but shouldn’t be more than 10 min

  • @alexuspalpallatoc
    @alexuspalpallatoc Год назад +1

    I hope you answer this but what if after all the steps that you do but doesn’t work still what do you do next cuz mine doesn’t

    • @ChrisBassettTV
      @ChrisBassettTV  Год назад

      Hey BootCamp! Try repeating the he steps multiple times… it took me something like 7 tries to get the update to download (it kept failing) maybe my internet provider had problems, who knows 🤷‍♂️. If you think you have exhausted all your options… you could send it in for repair or junk it

  • @GabrielMartinez-jt1uv
    @GabrielMartinez-jt1uv 2 месяца назад

    It says the console is completely powered off wait 30 seconds and then plug the power cord back in press and hold the pair button and eject button on the console and then press the Xbox button on the console note the Xbox series s and Xbox One s All digital edition do not have eject buttons you can bring the Xbox startup troubleshooter on this console by holding only the pair button

    • @GabrielMartinez-jt1uv
      @GabrielMartinez-jt1uv 2 месяца назад

      It says continue to hold the pair and eject buttons for 10 to 15 seconds listen to two power up tones a couple of seconds apart you can release the pair and eject buttons after the second power of tone this console should power up and take you directly to the Xbox troubleshooter to reset your console from the Xbox start of trouble shooter select reset this Xbox when prompted select keep games and apps this option will reset the OS and delete all potentially corrupted data without deleting your games or apps if this works you should be returned to the home screen after the console resets your console should function correctly now so this is how you get to the troubleshoot screen so first you can press the eject and pair buttons then you will land on the troubleshoot screen it will take you directly to the Xbox troubleshooter and then select reset this Xbox and then you can keep your games and apps without deleting them troubleshoot continue reset this Xbox restore factory defaults

    • @ChrisBassettTV
      @ChrisBassettTV  2 месяца назад

      Thanks Gabriel! 😁👍

  • @mccoy1369
    @mccoy1369 4 месяца назад

    This is the umthenth time I've tried this method.
    I am getting no results. I've had to do it before, but can't seem to access the troubleshooting menu.
    Not made of money so I can just go get another one or a new series x, like many have suggested.
    I just want to restore back to factory, but have an insane time just trying to assess the menu I need.
    This is ridiculous

    • @ChrisBassettTV
      @ChrisBassettTV  4 месяца назад

      It’s incredibly frustrating, I know… 😬you can send it in for repair, Microsoft has a form in its website for shipping and repair… although I’m not sure what it would cost… my guess with shipping,labor and parts probably 300-400$… after mine finally took a shit i invested the money into a pc

    • @Light-co6hr
      @Light-co6hr 4 месяца назад

      ​@@ChrisBassettTVDon't bother getting a shitbox or shitstation
      Invest into a pc

  • @Almighty4rak
    @Almighty4rak 11 месяцев назад

    so I had a problem where my One X turns on but nothing is on screen, but I can go into the troubleshoot screen no problem?

    • @ChrisBassettTV
      @ChrisBassettTV  11 месяцев назад

      All cords/connections are good? Possible monitor/tv/display issue?

    • @Almighty4rak
      @Almighty4rak 11 месяцев назад

      @@ChrisBassettTV It would turn on but wont boot to dashboard. I have switched hdmi ports/ cables but nothing changed. I did a factory reset but it still wont turn on even after the fact. I been looking around at maybe it's a hard drive issue.

    • @ChrisBassettTV
      @ChrisBassettTV  11 месяцев назад

      Do you have an external hard drive? I know those cause issues…. But I bet you are right, keep me posted 👍😁

  • @toxicflair9640
    @toxicflair9640 8 месяцев назад

    My problem is that i do these steps but every time it starts doing the exact same thing when i restart it after it won't let me open anything

    • @ChrisBassettTV
      @ChrisBassettTV  8 месяцев назад

      Hey Toxic! Might have to delete and reinstall game and launcher 😬

  • @Atte_siironen
    @Atte_siironen 10 месяцев назад

    Yeah but when i try to reset it, and it starts to reset it, it gets to 12% and then goes roght back to the something went wrong screen??

    • @ChrisBassettTV
      @ChrisBassettTV  10 месяцев назад

      Hey Atte! I tried reset multiple times (7 tries stopped @ 50% I think) before it worked. The only other thing to retry would be to use a usb stick to try the update…. Other than that you would have to send it off for repair… the older gen consoles are probably getting to the end of their lifespan, they say electronics typically last 8-10 years before the internal components start breaking down

  • @CXZA131
    @CXZA131 28 дней назад

    Mine is stuck in update after a ressetted the console

    • @ChrisBassettTV
      @ChrisBassettTV  28 дней назад

      Give it a few tries… I think it took mine 7 times before the update went through

  • @gpotato155
    @gpotato155 3 месяца назад

    Mine won’t take me to the next screen once I click reset and then it turns off and nothing changes

    • @ChrisBassettTV
      @ChrisBassettTV  3 месяца назад

      😬… you could try performing an offline update with a USB drive, I’ve heard others have had luck with that

  • @ronialexander1542
    @ronialexander1542 Год назад

    Mine want restart it just turns off. Anyone know what I should do?

    • @ChrisBassettTV
      @ChrisBassettTV  Год назад

      Hey Roni! Try unplugging it from the wall first, plug it back in after a few minutes then try the reset

  • @iSharki
    @iSharki 3 месяца назад

    Mine just brings me to the something went wrong screen like 8% into the reset every time

    • @ChrisBassettTV
      @ChrisBassettTV  3 месяца назад

      Hey Sharki! Give it a few tries… I think it took me several before it worked…

  • @BigDaddy-w3k
    @BigDaddy-w3k 10 месяцев назад

    It’s not working before you say I did it wrong I did it. right oh I did it right

  • @diegosilva9103
    @diegosilva9103 10 месяцев назад

    My Xbox series s won’t let me click on either when I try clicking A

    • @ChrisBassettTV
      @ChrisBassettTV  10 месяцев назад

      Might try unplugging from wall for a few minutes/hard wire controller…

  • @FMJ44
    @FMJ44 5 месяцев назад

    What do you do if all the options given are highlighted in red instead of green?

    • @ChrisBassettTV
      @ChrisBassettTV  5 месяцев назад

      ….🤔 I would assume it would work the same, but I’m not 100% sure

  • @Mrgrinch377
    @Mrgrinch377 3 месяца назад

    But after mine keeps coming back to this sl

    • @ChrisBassettTV
      @ChrisBassettTV  3 месяца назад

      Hey grinch! Thats frustrating .... my suggestions would be repair or replacement...
      Xbox on Sale: amzn.to/3yYJbj7
      Microsoft repair: support.xbox.com/en-US/help/hardware-network/warranty-service/getting-your-product-serviced

  • @Is-it_cloudy-4u
    @Is-it_cloudy-4u 3 месяца назад

    Where is the pair button

    • @ChrisBassettTV
      @ChrisBassettTV  3 месяца назад

      Hey Jenn! Depends on which system you have… First, locate the Connection button on the console. On the original Xbox One, you'll find that button on the left side of the console, near the disc tray. On the Xbox One X and Xbox One S, the Connection button is on the bottom right corner of the front of the console, beneath the power button.

  • @Youngboyglizzy-l3u
    @Youngboyglizzy-l3u 2 месяца назад

    What if it only reaches 50% but still turns of

    • @ChrisBassettTV
      @ChrisBassettTV  2 месяца назад

      Give it a few more tries… I think it took me 7 times before it worked

  • @andyhadebe7582
    @andyhadebe7582 10 месяцев назад

    Mine is E102 and I tried using step 1&2 and it didn't work

    • @ChrisBassettTV
      @ChrisBassettTV  10 месяцев назад

      Hey Andy! Try doing factory a reset, let me know 😁👍

  • @caspianhudson8486
    @caspianhudson8486 Год назад

    I pushed keep games and apps and now it has reseted my whole Xbox!!! I have lost everything that I have had for the past 8 years!!!

    • @ChrisBassettTV
      @ChrisBassettTV  Год назад

      Hey Caspian! Not exactly 😉 put your profile back on the Xbox (just have to remember Microsoft email/password) then redownload your games and apps… might take awhile though 👌

    • @JC-td1bt
      @JC-td1bt 11 месяцев назад

      Bro this is why I’m scared to try this have u found a fix? I’m not tryna lose years of progress 🤦🏽‍♂️

  • @epic_g4mervr
    @epic_g4mervr 6 месяцев назад

    MY XBOX AINT DOIN NONE OF THAT

  • @Finnish-mapper1
    @Finnish-mapper1 5 месяцев назад

    Thanks that helped me u deserve sub from me!

  • @vixmlb
    @vixmlb 3 месяца назад

    Thank you so much 🙏🙏

  • @fgtbros
    @fgtbros 4 месяца назад

    What if it doesnt take me to troubleshoot screen?

    • @ChrisBassettTV
      @ChrisBassettTV  4 месяца назад

      Disconnect from power for 5 min, check all your cable connections (tv/monitor working?) reconnect everything and try again… it might be toast, you would have to send it in for repair or replace

  • @travisbeck2320
    @travisbeck2320 6 месяцев назад

    Over tried everything and nothing works

  • @TWIZ-gamincuz
    @TWIZ-gamincuz 7 месяцев назад

    Ive did all I could I had to do factory defaults it wont work

    • @ChrisBassettTV
      @ChrisBassettTV  7 месяцев назад

      😬… still nothing? When I did mine had to give it a couple factory resets… but that only worked for a couple months… I ended up buying a pc

  • @andrasdako8945
    @andrasdako8945 9 месяцев назад

    Hey Chris, I did this and factory resetted my console,however it keeps going back to the same menu. What do i do? Is it over for the console?

    • @ChrisBassettTV
      @ChrisBassettTV  9 месяцев назад

      Hey Andras! Give it a few more tries… hopefully it works for you… if not, I know electronics have a life span around 7-10 years… the heat breaks down the connections.. so might be time to send it in for repair or replacement

  • @WestonDonath
    @WestonDonath 2 месяца назад

    Everytime i try to click on the restart or turn off it turns off my xbox so i cant do anything pls reply

    • @ChrisBassettTV
      @ChrisBassettTV  2 месяца назад

      Hey West! Did you try unplugging for 5 minutes then plugging back in before trying the reset…. If it won’t let you reset it probably has to be repaired or replaced 🫤

    • @WestonDonath
      @WestonDonath 2 месяца назад

      @@ChrisBassettTV ok thanks, hope it works.

  • @ligoogleil1234
    @ligoogleil1234 Год назад +1

    Mines stays on 50%😢

    • @ChrisBassettTV
      @ChrisBassettTV  Год назад +1

      Keep trying! It took me 7 times before it hit 100%

  • @ericwaynes8515
    @ericwaynes8515 Год назад

    Brand new system shut down and won't come back on

  • @Darkcolor1
    @Darkcolor1 5 месяцев назад

    Hey man, my xbox one s wont turn of because of the graphics, i tried to turn it on but it doesn't work

    • @ChrisBassettTV
      @ChrisBassettTV  5 месяцев назад

      Try unplugging everything for 10 minutes then plugging back in.. even your tv/monitor

    • @Darkcolor1
      @Darkcolor1 5 месяцев назад

      @@ChrisBassettTV thank you, it works now :)

  • @latayvintaylor4874
    @latayvintaylor4874 7 месяцев назад

    I kept turning it off and it turned on to Home Screen

  • @benjamincamargo4923
    @benjamincamargo4923 7 месяцев назад

    Ive troubleshooted 8 times and it isnt working😭😭😭

    • @ChrisBassettTV
      @ChrisBassettTV  7 месяцев назад

      😬…. Electrical component’s break down overtime, the connections lose their strength and eventually stop working altogether…

    • @benjamincamargo4923
      @benjamincamargo4923 7 месяцев назад

      @ChrisBassett_ I've had mine since 2019 so yeah I'm pretty sure it's fu**ed

  • @Priqh
    @Priqh Год назад +1

    This happened with my series x

  • @NightOwl17222
    @NightOwl17222 Год назад

    Is this a problem due to xbox insider?

  • @19Escobar98
    @19Escobar98 4 месяца назад

    Bro this just happened to me did exactly what you said and brought it back to life ! I was sweaty thinking I would lose my fornite account and all but bro I did what you did and working fine lol new! Video helped out for anyone wondering 😊

    • @ChrisBassettTV
      @ChrisBassettTV  4 месяца назад +1

      Thanks Escobar! Glad it worked for you! 😁👍

  • @AxelMartinez-u4i
    @AxelMartinez-u4i 10 месяцев назад

    my Xbox gets frozen when I put the keep game and reset everything i need help..

    • @ChrisBassettTV
      @ChrisBassettTV  10 месяцев назад

      Probably have to try factory reset… delete everything… just make sure you remember your profile email and password so you can reinstall your profile back to the system… it took me several tries before it worked

    • @AxelMartinez-u4i
      @AxelMartinez-u4i 10 месяцев назад

      ty going to try
      @@ChrisBassettTV

  • @spanmountain791j.r6
    @spanmountain791j.r6 3 месяца назад

    Hola. Ns porque pero algunos juegos gratuitos me ponen no esta disponible en tu dispositivo pero soy de xbox series s y pone optimizado para series s/x

    • @ChrisBassettTV
      @ChrisBassettTV  3 месяца назад

      Hey Span! Yeah some free games are exclusive to the console/system… that’s why I switched to PC… bigger free to play library 😉

    • @spanmountain791j.r6
      @spanmountain791j.r6 3 месяца назад

      @@ChrisBassettTV aah thanks for help me.

  • @gain_23613
    @gain_23613 5 месяцев назад

    What if it doesn’t work then what

    • @ChrisBassettTV
      @ChrisBassettTV  5 месяцев назад

      😬…. You could send it in for repair (see what local businesses do console repair.. I’m guessing 200-300$ to get it done).. or take that 300$ towards a new console or pc.. I upgraded to a pc and love it! If you want to help support at no extra cost, here’s my Amazon affiliate link for discount electronics 😁👍amzn.to/3FJLw2H

  • @sml2309
    @sml2309 Год назад

    This did not work I tried everything

  • @IamEkalb
    @IamEkalb Год назад

    What happens if you push continue

    • @ChrisBassettTV
      @ChrisBassettTV  Год назад

      What was the prior instructions? Depends 😂

  • @Didstuff_fr
    @Didstuff_fr 3 месяца назад

    I reset to fac settings and it's still not working bout to break this mf

    • @ChrisBassettTV
      @ChrisBassettTV  3 месяца назад

      Hey Didstuff…Thats frustrating .... try it a couple times… if that doesn’t work my suggestions would be repair or replacement...
      Xbox on Sale: amzn.to/3yYJbj7
      Microsoft repair: support.xbox.com/en-US/help/hardware-network/warranty-service/getting-your-product-serviced

    • @Didstuff_fr
      @Didstuff_fr 3 месяца назад

      @@ChrisBassettTV thanks dawg

  • @4sr52
    @4sr52 Год назад

    When i rest the xbox get error and stand on 50%

    • @ChrisBassettTV
      @ChrisBassettTV  Год назад

      Try resetting multiple times…. If I remember right, it took my Xbox 7 tries before it worked 👍

  • @grimfreeze1892
    @grimfreeze1892 Год назад

    does it keep your accounts?

    • @ChrisBassettTV
      @ChrisBassettTV  Год назад +1

      Hey Grim it would keep your games and account as long as you had an internet connection

  • @BigDaddy-w3k
    @BigDaddy-w3k 10 месяцев назад

    Dude, you lied all you had to do was go down

  • @conor_12_3
    @conor_12_3 11 месяцев назад

    Will i lose data if i reset it on games?

    • @ChrisBassettTV
      @ChrisBassettTV  11 месяцев назад

      Possibly… depends on if you have anything saved locally… most game progress is now saved online and you’ll just need to remember your email/password to reinstall your profile back onto the console. Back when I had a ps3 some god of war game data was stored locally so I lost game saved. Now I play online games MW2/Destiny2/Overwatch2 so all that stuff/purchases/progress is saved online

  • @Zaddyspider
    @Zaddyspider 2 месяца назад

    None of it is working

  • @xitystar
    @xitystar Год назад

    My won’t troubleshoot

  • @alexruiz3541
    @alexruiz3541 5 месяцев назад

    What happens when you restate is and press keep games and apps and it still doesn’t work and send u back to the same screen??

    • @ChrisBassettTV
      @ChrisBassettTV  5 месяцев назад

      Hey Alex! Give it a couple more tries… unplug it, wait a few minutes, plug back in and try

    • @alexruiz3541
      @alexruiz3541 5 месяцев назад

      @@ChrisBassettTV unfortunately it didn’t work and still on the same problem what do u recommend?

    • @ChrisBassettTV
      @ChrisBassettTV  5 месяцев назад

      Electronics have a limited life span, they heat up and the components break down.. you could send it in for repair, probably cost you around 200$…I ended up getting a pc after my Xbox finally took a dump lol.. my buddy sold me a prebuilt for 600$… I really like it, a lot more variety for games and a ton of free to play games, I still use my controller too… if you’re thinking of shopping, here’s my amazon affiliate link for discount electronics, no extra cost for you 😁👍
      Amazon Discount Electronics! amzn.to/3FJLw2H

  • @DsSmith-v9t
    @DsSmith-v9t Год назад

    It still doesn’t work

  • @raztamana2441
    @raztamana2441 Год назад

    Dont work for me i tired of try to fix that

  • @Coldslip
    @Coldslip Год назад

    Ive done this twice in the last 24 hrs every time my system unplugs it does this now its annoying

  • @b3astdroidxcx215
    @b3astdroidxcx215 5 месяцев назад

    My download always resets how do i keep it from not ending

    • @ChrisBassettTV
      @ChrisBassettTV  5 месяцев назад +1

      It took me seven tries before it finally finished, keep trying 😁… if you can’t get it to work, electronics break down over time and it might just mean your console has reached the end of its lifespan.. 😕.. here’s my amazon affiliate like for discount electronics check it out 👍
      Help Support the Channel! No Extra Cost! Thanks for using my affiliate links!😁👍
      Amazon Coupons! Free Savings! amzn.to/48nYdfJ
      Amazon Discount Electronics! amzn.to/3FJLw2H

    • @b3astdroidxcx215
      @b3astdroidxcx215 5 месяцев назад

      @@ChrisBassettTV thank you

  • @LukeKirk-l7r
    @LukeKirk-l7r 5 месяцев назад

    don't trust this guy

  • @WAR-VIKING
    @WAR-VIKING 9 месяцев назад

    Hello
    When i go to sign in I put my password and it starts doing its thing and then I get a white screen it won't go past it idk if its the software or whats going on with it i have tried to reset it. Its a xbox one

    • @WAR-VIKING
      @WAR-VIKING 9 месяцев назад

      Ok got it working did a full reset and made a new account so idk if it was my old account but the new one worked

    • @ChrisBassettTV
      @ChrisBassettTV  9 месяцев назад

      Ok nice! Thanks for sharing 😁👍

    • @ChrisBassettTV
      @ChrisBassettTV  9 месяцев назад

      Hey Johnny!

  • @kashifsadat8747
    @kashifsadat8747 3 месяца назад

    Thanks its works

  • @Gilberto-x8y
    @Gilberto-x8y 11 месяцев назад

    wen i pressed keep gakes and apps it resets it and it neva wrks after that

    • @ChrisBassettTV
      @ChrisBassettTV  11 месяцев назад +1

      hey G! might need to try multiple times, I think it took me several tries before it worked 😁

    • @Gilberto-x8y
      @Gilberto-x8y 11 месяцев назад

      @@ChrisBassettTV ok ty

  • @JosueSilvaMus
    @JosueSilvaMus 5 дней назад

    How

  • @darkwingdave79
    @darkwingdave79 Год назад +1

    You... saved... the... world!!! Thank you, Brother. I am in debt with you.

  • @Jamie_06
    @Jamie_06 2 года назад +1

    I've tried everything but nothing seems to be working and this all happened when I want to play my favourite game (burnout revenge)

    • @ChrisBassettTV
      @ChrisBassettTV  2 года назад +1

      Did you try the factory reset? It’s a huge pain but I’d try that before buying a new console

    • @Jamie_06
      @Jamie_06 2 года назад +1

      @@ChrisBassettTV yep tried that didn't work

    • @ChrisBassettTV
      @ChrisBassettTV  2 года назад +1

      Yikes! Yeah repair or replace is the last option. 😬

    • @Jamie_06
      @Jamie_06 2 года назад +1

      As a 16 year old gamer this is the pits there is a tech repair shop near me so I might be able to get it fixed

    • @tevinthomas3730
      @tevinthomas3730 Год назад

      u need a new hdd format hdd delete partition on pc and put deleted hdd back into xbox and download files for offline flash drive ur xbx wil wrk gd asf unless ur net bad xbx wrks gd i fix my xbox 1 x like that

  • @eliainsworth7867
    @eliainsworth7867 8 месяцев назад

    Thank yo so much

  • @Fletch1711-p3p
    @Fletch1711-p3p Год назад

    whenever i click reset xbox, it doesn’t have that loading screen, my screen just goes black then goes back onto the ‘something went wrong’ page, do you know how to fix this?

  • @Dylan-jz7nn
    @Dylan-jz7nn Год назад

    My Xbox won't get passed this screen n won't respond to anything i try. The USB i have is super old so imma try restart with new USB drive n if that doesn't work i gotta take it to somebody