i’m sure xbox is trying to force us to buy the new series x/s, in the last few weeks mine started not reading discs, repaired and everything worked fine for 2 weeks, the other day it didn’t turn on so i ordered a new power brick, it arrived yesterday and worked well, today i booted the xbox up and this happens, no way it’s not related with the new release, i’ve never had problems for 9 years and all of a sudden everything breaks down… plus nothing seems to do the work, i tried at least 10 times to restart the xbox, i resetted it to factory settings, i tried the offline system update but it won’t read the usb key, i’ll keep trying cuz i’m not buying the new xbox for 650€ as here in italy it’s unreliable, but i’m tired of this
@@ChrisBassettTV after a few resets the update began to resume at 60% instead of 75% but it keeps crashing once it reaches the 31% of the 3rd step, do you know if there is a way to let it start the update from scratch? i really don’t want to get it fixed again
@ChrisBassettComedy thank you, i’ll keep trying, also i didn’t think about the internet connection, i’ll try again later tonight with the connection less busy
Great video. I've had this kind of problem on and off with my unit for years now. I got mine for super cheap in a raffle in 2015 and it was a refurb model, so the fact it even lasted this long despite the errors is pretty impressive in my opinion. The hard reset has been fairly reliable for me, but this time it won't even let me reset. I'm pretty sure it is damaged partition due to a failing hard drive, and found a nearby repair place that can hopefully do the replacement labor for a reasonable price.
Everytime I do this it just goes to another system error. I’ve been looking for 2 hours now how to fix it and every video says the same thing and it never works
@@Robert-cj2dsI tried deleting everything and it worked for only a day, when I tried it again it didn’t work, you can’t get it repaired either, I’m sorry man you have to buy a new Xbox, it’s really stupid
Hello i been through the comments and havent seen anyone with the same issue as me, I having the same black screen issue but its not allowing me to pull up the troubleshoot menu know matter what i do. Yes i followed all the correct steps!
@@ChrisBassettTV yea checked all that I think unfortunately I been at this for about 2 days tried a very trick. Trying to avoid having to say it needs servicing but might be the unlucky one here looool
Yes. If you selected keep games and data it will. If you do a complete factory reset you will need to redownload your profile and games… I had to factory reset to get mine to work… just need to remember your Xbox account email and password
Nothings works… my brother just got his Xbox s for Xmas and said he couldn’t update it so I took it home and tried and it’s driving me crazy he hasn’t even gotten passed the Xbox set up and it still won’t update my Xbox connects fine to the WiFi I tried hard wire as well and it’s not doing a thing should I bring it back and demand a working one lol I feel bad he just wants to game
Hey Ziggy! Sorry about the Xbox, I know how frustrating it can be. Xbox support recommends that you send it in for repair if none of the other suggestions work. I agree with you, if you just got it for Christmas try and exchange it, hopefully you have the receipt or the store will work with you. Best of luck!
u need a new hdd format hdd delete partition on pc and put deleted hdd back into xbox and download files for offline flash drive ur xbx wil wrk gd asf unless ur net bad xbx wrks gd i fix my xbox 1 x like that
You're the only person that thoroughly explained this I'm so frickin happy I was about to have an adult tantrum after 3 days of not being able to get my console to work
When I get to the trouble shoot menu I press keep games and apps and after I press it the console just acts like I didn’t and just buggs out and leaves me on that screen how do I fix
Your might have to do a factory reset… before you do remember your account email and password so you can reinstall it to the console.. let me know how it goes 😁👍
@@ChrisBassettTV I can’t because I get stuck on the black screen the only thing I can do is try troubleshooting but everytime I press an option the game just acts like I didn’t press it and freezes when I press an option
Every time I try resetting my Xbox it gets to 58% and then goes back to the system error screen. I've tried multiple ways of factory resetting and it will not fix. I can't even get it serviced because there aren't any servicing locations near me and Microsoft have removed the page on their website to help. I don't want to send it anywhere because I feel like I will never see it again, and it will be expensive because of where I live so I might as well save to buy a new one. 😢
At first i thought like i have some similar issues with the xbox but this can't be the black sreen of death but turned out it was, I'm happy that it works now
Do you know how to fix my factory update frozen on 50% then gives me an errror I’ve tried to turn my Xbox off also tried unplugging the power cable and now when I turn it on it sends me to my factory reset and stays at 50% pls reply if you know how to fix this.
I had to reset my console after a corrupted update it took 4 tries to work…. Reading some information, someone else had that problem and after 8 attempts it finally reset, so keep trying. You could try using a usb drive: Reset your Xbox One using a USB flash drive Insert your USB drive into your PC. Open File Explorer. Right-click your USB drive in the left-hand window and click Format. In the File System menu, select NTFS. Click Start. Do not remove the USB drive.
u need a new hdd format hdd delete partition on pc and put deleted hdd back into xbox and download files for offline flash drive ur xbx wil wrk gd asf unless ur net bad xbx wrks gd i fix my xbox 1 x like that
u need a new hdd format hdd delete partition on pc and put deleted hdd back into xbox and download files for offline flash drive ur xbx wil wrk gd asf unless ur net bad xbx wrks gd i fix my xbox 1 x like that
Hey Thomas! You should be able to keep everything on your account… as long as you have an internet connection/saved games to the cloud….if you choose the “keep games and apps” it won’t delete anything important but if you to a “factory reset/delete all” you just have to remember your account email and password so you can re-download your profile to your system
Hey BootCamp! Try repeating the he steps multiple times… it took me something like 7 tries to get the update to download (it kept failing) maybe my internet provider had problems, who knows 🤷♂️. If you think you have exhausted all your options… you could send it in for repair or junk it
hi there, so I’ve got this problem today, does the first option, reseting and keeping game and apps, do you still keep your game progress and account and all your clips?
Hey Ewanb!… it will keep your games and apps.. as for the other stuff, it depends on the game. Online games keep your information stored in the cloud so as long as you have an internet connection those are saved. If you have any games saved/played offline it might delete those.
I’m doing what your telling me to do in the vid and once I press the 2 buttons and hear the the second beep it takes me to the trouble shoot page where it says continue, I press continue and it takes me right back to the trouble shoot page. I’ve tried restore factory defaults already. Do you know anything that can help ?
Sounds like you are doing the step’s correctly…. You could keep trying… It took me several tries before it worked or unfortunately, electronics have a limited life span… usually around 7-10 years before heat breaks down the solder and other connections 😬
I can't believe that people are still buying gaming consoles when PC gaming has made them obsolete... I had a Playstation 3, but when I tried PC gaming and discovered all the advantages it has over consoles, I never looked back... 💥
Hey Sherri! Might have to try to reset a couple times… I had that happen to me also.. unplug everything, wait a couple min.. then plug back in… hopefully that helps
Hey Andras! Give it a few more tries… hopefully it works for you… if not, I know electronics have a life span around 7-10 years… the heat breaks down the connections.. so might be time to send it in for repair or replacement
Hey Luke! You could try this: To reset your Xbox Series X|S to factory settings, follow these steps 1. **Turn on your Xbox**: Make sure your console is powered on 2. **Navigate to Settings**: Press the Xbox button on your controller to open the guide. Then go to "Profile & system" > "Settings 3. **Go to System**: In the Settings menu, select "System 4. **Select Console info**: Under the System section, choose "Console info 5. **Reset console**: You will see an option that says "Reset console". Select it 6. **Choose a reset option**: You will have two options: - **Reset and remove everything**: This will reset your console to factory settings and delete all accounts, saved games, settings, and any other data. - **Reset and keep my games & apps**: This will reset the console but keep your games and apps installed 7. **Confirm your choice**: Follow the prompts to confirm your selection After the reset, your Xbox will restart. If you chose to remove everything, you will need to set up your console as if it were new.
As long as you have connected to the internet your profile should be saved digitally and you can redownload your profile to any console, you just need to remember your username/password
Bro this just happened to me did exactly what you said and brought it back to life ! I was sweaty thinking I would lose my fornite account and all but bro I did what you did and working fine lol new! Video helped out for anyone wondering 😊
@Chris Bassett do you know how to fix error E102 00000C01 8007045D? when i try any of the troubleshooting options, they turn the xbox off and it come on and says preparing console (without a percentage or anything, just those words at the top) and then it puts me back to the troubleshooting screen. it’s been like this since january and i got it second hand december 2022. the xbox warranty expired in 2019 ( it showed up somehow on my microsoft page because i used that email for the xbox) if you can please help, thank you
Hey! Sorry to hear about that, I know how frustrating it is… I looked online and it seems like you would have to do an offline usb drive update.. here’s what I found It seems that your console experienced a corruption to the operating system which led to this system error. Those smaller issues were likely signs that something is affecting your operating system. It could be that the last system update did not download properly or plugging into surge protectors has also been known to cause many issues over time like causing these system errors. In order to perform the offline system update (OSU) you will need: A Windows-based PC with an Internet connection and a USB port. A USB flash drive with a minimum 4 GB of space formatted as NTFS. This support article has the process laid out step by step with a link on how to format the flash drive and the file to extract the OSU: support.xbox.com/en-US/xbox-one/console/system-updates-solution Just select "I NEED TO UPDATE MY CONSOLE OFFLINE".
If you do the soft reset and choose to keep profile and games yes it will…. But if you factory reset you’ll have to re-download your profile and games to the system
@@alrkk. if your xbox has an internet connection your games and profile should be saved digitally. Same way you can delete and re-download games or move your profile to a friends xbox. A usb is a good way to store that information as a hard copy to transfer information without being online.
I've tried to get my Xobx One up and running for the past week and I can't get past the network connection screen. This started happening after I reset the console, and I'm using the USB method currently. Are there any reasons as to why my xbox isn't connecting anymore?
@@ChrisBassettTV Yes, I've used both the 'OSU1' and 'restore factory defaults' downloads at separate times and they didn't work. I'd like to mention that the network did connect when I was prompted to update the Xbox.
Nothing works for mine after a download while at work, have done EVERY step, even reset to remove everything, goes black and goes right back to system error e102 😤
@@ChrisBassettTV it’s only the error code still after all steps, only thing I haven’t tried is the usb method but not sure if that’s even worth it or not 🤷🏻♂️ my Xbox has been fine for years, only after buddy gave me ultimate pass and downloaded a game while at work to return to this nonsense. Went from green screen to dashboard that froze to complete and utter code only rubbish. Should I even bother buying a usb at this point to try?
@@Drowsy1979 I’ve never actually tried the usb method so I can’t say if it worked for me…. I know I had to perform the full reset multiple times before it worked though
@@ChrisBassettTV bro I got off work at 1am and tried til 6am 😅 I saw it say getting console ready for about 2 seconds then turns itself off. Gonna try the method of usb as last defense so I’ll update after
Hey chris I’ve tried everything to get my Xbox back on and nothing works n I even tried this video n it works until it say’s preparing console n then it resets to the restart this Xbox screen do u know how to help with this problem?
Hey Ciara! I tried reset multiple times (7 tries stopped @ 50% I think) before it worked. The only other thing to retry would be to use a usb stick to try the update…. Other than that you would have to send it off for repair… the older gen consoles are probably getting to the end of their lifespan, they say electronics typically last 8-10 years before the internal components start breaking down
Either that or i had to do a factory reset… just remember your account email and password because it will wipe everything and you’ll have to re-download profile and games
my xbox currently have black screen error so i did the factory reset it started working until i started redownloading stuff but now when im in that factory menu and press reset the xbox does a beep like its gonna turn off but nothin happens so does this mean i need a new internal hard drive.--Xbox One x
whenever i click reset xbox, it doesn’t have that loading screen, my screen just goes black then goes back onto the ‘something went wrong’ page, do you know how to fix this?
Hi i followed the instructions holding down the eject n pair buttons then pressing the power button n it still wont work also the cubes on my screen r red what does that mean
@@ChrisBassettTV thanks anyway pal goin to get a new xbox quick question if i take the xbox apart remove the hard drive n put it in a sleeve will i be able to use that harddrive on my new xbox or is the issue with this one on the hard drive
@@garymorris5593 hey Gary! I’m guessing it most likely is a hard drive issue… you could try sending it in for repair but you’ll probably spend a couple hundred bucks. I had poor luck buying a used/refurbished PlayStation from GameStop, it quit after 4 months. I wish you the best 😁👍
Hey West! Did you try unplugging for 5 minutes then plugging back in before trying the reset…. If it won’t let you reset it probably has to be repaired or replaced 🫤
Might need to factory reset… (erase all)…as long as you have your account email and password you can put your account/games back on the console after the reset… I ended up doing a factory reset because I figured “What else do I have to lose?” I can’t access any games or even start up the console. For me it did end up working but it was only a temporary fix. I think my Xbox lasted for another three months after that…. so I went ahead and upgraded and bought a PC and I’m pretty happy with that.
@@ChrisBassettTV this happened to me last time and when i pressed keep games and apps it was all fine but this time nothing works when i press either keep games and apps or erase all
@@ChrisBassettTV I have been trying it almost every couple hours and still getting the same issue, some people have told me to do a manual update which i require a usb flash drive for that so once i get one i will try that solution.
Hey Clipz! If I remember right it took me seven tries to get it to finish preparing console… it would get stuck between 50% and 90%…. Give it a few more tries.. otherwise you might need to send it in for repair or replacement… you might be able to find a sale on Black Friday or Cyber Monday… I’ve got amazon links in the description that might be helpful too
Hello When i go to sign in I put my password and it starts doing its thing and then I get a white screen it won't go past it idk if its the software or whats going on with it i have tried to reset it. Its a xbox one
I had this same problem almost 2 years ago.I was trying to game share with my friend and my Xbox all of a sudden acted weird.i knew it what it was so I tried to do the steps again but it didn’t work.Do you think I need to remove everything.Will I still have my Xbox profile bc I still know my email and password
There’s two options one to reset but keep all the games and apps and then one to factory reset and wipe everything off. The factory reset is what worked for me. I had to re-download my profile, games and apps
I've done the factory reset thing on my xbox but it's not coming up with that preparing console thing, it's just frozen on the factory reset screen idk what to do also ik this video has been up for a while I just hope you can still reply
Hey Tracy! I recently had the same thing happen to me…. When I made the video this method worked but last month mine also stuck on reset screen. I tried 3 times over a week, it never did work afterwards. I know it’s bad news, you could either keep trying (one time it took 7 tries..) or repair/buy new. Hopefully it works out 😁👍
@Chris Bassett Thank you for the advice, it did eventually work but now its still on the screen about trouble shooting but with a different code, this time it's a 203 code which according to Microsoft means I have to get a flash drive and download a file of some sort
Hey Atte! I tried reset multiple times (7 tries stopped @ 50% I think) before it worked. The only other thing to retry would be to use a usb stick to try the update…. Other than that you would have to send it off for repair… the older gen consoles are probably getting to the end of their lifespan, they say electronics typically last 8-10 years before the internal components start breaking down
Possibly… depends on if you have anything saved locally… most game progress is now saved online and you’ll just need to remember your email/password to reinstall your profile back onto the console. Back when I had a ps3 some god of war game data was stored locally so I lost game saved. Now I play online games MW2/Destiny2/Overwatch2 so all that stuff/purchases/progress is saved online
That’s not good 😬…. Is the screen completely black or just unable to select anything? All cables and wires are connected properly?… if that’s not working my only advice at that point would be to send it in for repair 😞
Hello brother, my Xbox was working normally, but one day, after I updated it, it suddenly stopped on its own, then I restarted it. It did work, but it did not output any video, the TV screen was blue, I locked it and opened it again, the same problem, the screen is blue, no response, no output video
for me i keep clicking reset and keep games and apps but it takes me to the preparing console screen for 3 seconds and goes back to the something went wrong screen. I’ve tried over 20 times and it still hasn’t worked
Hey Layth! Maybe try the option to delete everything… as long as you have your profile saved to the cloud and can remember your email/password you can redownload games and apps… if that doesn’t work…🤔 probably need to send it in for repair
😬 it might be fried…. 😕… could send in for repair or start shopping… here’s my Amazon affiliate for discount electronics: Help Support the Channel! No Extra Cost! Thanks for using my affiliate links!😁👍 Amazon Coupons! Free Savings! amzn.to/48nYdfJ Amazon Discount Electronics! amzn.to/3FJLw2H
Hey Luis! Here’s how to re-download your profile: Scroll left from Home to open the guide. Scroll down and select Add & manage. Select Add new. Type the email address or phone number you use to sign in to your Microsoft account. Enter your password. Accept the terms and should be good to go. You can re-download all your apps and games. The account's save files, progress, and game data won't be affected, as long as all that data has been saved and uploaded before you deleted it. Hope that helps 😁👍
If you are connected to the internet Xbox saves your profile with games and friends. You could do the factory reset and re-download your profile back to the system. You just have to remember your ID and password 😂
This is the umthenth time I've tried this method. I am getting no results. I've had to do it before, but can't seem to access the troubleshooting menu. Not made of money so I can just go get another one or a new series x, like many have suggested. I just want to restore back to factory, but have an insane time just trying to assess the menu I need. This is ridiculous
It’s incredibly frustrating, I know… 😬you can send it in for repair, Microsoft has a form in its website for shipping and repair… although I’m not sure what it would cost… my guess with shipping,labor and parts probably 300-400$… after mine finally took a shit i invested the money into a pc
Hey Bertrumes! 🤔… only thing I can think of is if you have an Xbox One S All-Digital Edition, you’ll need to press and hold the Xbox button and the Pair button… otherwise you’ll need to send your system in for repair or replacement. Here’s a couple links: Console repair: support.xbox.com/en-US/help/hardware-network/warranty-service/getting-your-product-serviced Amazon Electronics on sale: amzn.to/3PyF3dz
When i try to reset my console to factory it turns off my xbox, to return on alone and nothing happening except that it bring me again on the troubleshoot screen ;( Need help please
@@ChrisBassettTV it worked by pressing reset then quickly pushing the xbox on/off button, but now i don't know why it make the same thing that did before the reset (the on/off xbox logo flashes sometimes) Do you know what it means? Btw i'm on Xbox one s
@@hxcklol5205 maybe a problem with your profile loading…. Try removing then re-adding your profile.. but be carful that your remember your name/password or email
u need a new hdd format hdd delete partition on pc and put deleted hdd back into xbox and download files for offline flash drive ur xbx wil wrk gd asf unless ur net bad xbx wrks gd i fix my xbox 1 x like that
Quite possibly….. it will remove your account from that Xbox… so you’ll have to load your profile back onto it…do you remember your email associated with Microsoft? Before you do the reset make sure you can access your account
Probably have to try factory reset… delete everything… just make sure you remember your profile email and password so you can reinstall your profile back to the system… it took me several tries before it worked
I’ve read repairs are around $100 after warranty ends. I think shipping is what is going to kill you, 179$-249$ total, Include shipping. Depending on the issue, they may send a different console altogether so the lifespan can vary depending on what you get. Finding someone local could be best. Where I live there is a local electronic repair guy that charges 125$, and I can drop off the console at his location.
Hey I’ve reset my Xbox several times it’s brand new still problem started this morning I hit my profile and where I normally type in my password but the screen white
Hey Angela! Try this: Go to settings - account - remove account Then back into settings and add your account back and this should let you login with no difficulties! Your save data will not be affected providing you play xbox with an internet connection (it will store your save data in the cloud) Hope it helps!
u need a new hdd format hdd delete partition on pc and put deleted hdd back into xbox and download files for offline flash drive ur xbx wil wrk gd asf unless ur net bad xbx wrks gd i fix my xbox 1 x like that
u need a new hdd format hdd delete partition on pc and put deleted hdd back into xbox and download files for offline flash drive ur xbx wil wrk gd asf unless ur net bad xbx wrks gd i fix my xbox 1 x like that
Yeah, it will delete everything off the console so you will need to redownload your profile and games. You’ll need your email and password to reinstall your Xbox account..
Hey Trey! How many times have you to tried? It took me something like 7 times to reset. Also maybe try it a different time or day, internet provider might be down
u need a new hdd format hdd delete partition on pc and put deleted hdd back into xbox and download files for offline flash drive ur xbx wil wrk gd asf unless ur net bad xbx wrks gd i fix my xbox 1 x like that
Hey Jenn! Depends on which system you have… First, locate the Connection button on the console. On the original Xbox One, you'll find that button on the left side of the console, near the disc tray. On the Xbox One X and Xbox One S, the Connection button is on the bottom right corner of the front of the console, beneath the power button.
@@hezzjackson74412 hey Hezz! I personally don’t have an Xbox slim but this is what google says “How do I reset my Xbox slim? How to reset your console Press the Xbox button to open the guide. Select Profile & system > Settings > System > Console info. Select Reset console. On the Reset your console? screen, you'll see three options: Reset and remove everything. This option resets the console to factory settings.” Keep in mind doing this you’ll have to redownload your profile and games
As a veteran of the red ring of death era I thought we were past this kind of bullshit when it comes to Xbox 🤦🏻😑
Nope
Gotta get us to buy new ones somehow😔
i’m sure xbox is trying to force us to buy the new series x/s, in the last few weeks mine started not reading discs, repaired and everything worked fine for 2 weeks, the other day it didn’t turn on so i ordered a new power brick, it arrived yesterday and worked well, today i booted the xbox up and this happens, no way it’s not related with the new release, i’ve never had problems for 9 years and all of a sudden everything breaks down… plus nothing seems to do the work, i tried at least 10 times to restart the xbox, i resetted it to factory settings, i tried the offline system update but it won’t read the usb key, i’ll keep trying cuz i’m not buying the new xbox for 650€ as here in italy it’s unreliable, but i’m tired of this
Sorry Pasquale, I know how frustrating it can be.
@@ChrisBassettTV after a few resets the update began to resume at 60% instead of 75% but it keeps crashing once it reaches the 31% of the 3rd step, do you know if there is a way to let it start the update from scratch? i really don’t want to get it fixed again
@ChrisBassettComedy thank you, i’ll keep trying, also i didn’t think about the internet connection, i’ll try again later tonight with the connection less busy
@ChrisBassettComedy man thank you so much i turned off everything and with the connection less busy it worked first time, i feel pretty stupid lol
@@pasqualeguadagni hey Pasquale! No worries 😂 Glad you got it figured out 👍
Bro you don't know how much I appreciate this. My Xbox was not working since like 1.5 year I am so happy 😢THANK YOU SO MUCH
Hey Sid! I’m glad it worked for you! 😁👍
@@ChrisBassettTV thanks again
Such a w video you saved probably 9 years worth of memories on my Xbox. Thanks so much man!!!
😁👍
I appreciate you, after 7 hours straight of stress and confusion your video finally did the trick, god bless 🙏
Happy it helped 😁👍
@ me too haha
Great video. I've had this kind of problem on and off with my unit for years now. I got mine for super cheap in a raffle in 2015 and it was a refurb model, so the fact it even lasted this long despite the errors is pretty impressive in my opinion. The hard reset has been fairly reliable for me, but this time it won't even let me reset. I'm pretty sure it is damaged partition due to a failing hard drive, and found a nearby repair place that can hopefully do the replacement labor for a reasonable price.
Thanks for sharing your experience 😁👍 Best wishes
Everytime I do this it just goes to another system error. I’ve been looking for 2 hours now how to fix it and every video says the same thing and it never works
Might be worth looking into having a repair center take a look
this is exactly what’s happening to me! did you ever find a way to fix it??
@@Robert-cj2dsI tried deleting everything and it worked for only a day, when I tried it again it didn’t work, you can’t get it repaired either, I’m sorry man you have to buy a new Xbox, it’s really stupid
@@boardasf699yea i was thinking that i had to buy a new one, thanks anywat
Same thing happened to me
Mine says preparing when I choose to reset then just goes back to the troubleshooting screen
Might have to try multiple times… If I remember it took seven tries for me
What you chose to save games and apps does it save my game data
Only so you don’t have to redownload everything. It should of already saved everything to the cloud as long as you have an internet connection
Ok
Hello i been through the comments and havent seen anyone with the same issue as me, I having the same black screen issue but its not allowing me to pull up the troubleshoot menu know matter what i do. Yes i followed all the correct steps!
Hey Kyle! Is the TV to Xbox connected correctly? Might be a problem with a wire or plug… the channel/input the right one?
@@ChrisBassettTV yea checked all that I think unfortunately I been at this for about 2 days tried a very trick. Trying to avoid having to say it needs servicing but might be the unlucky one here looool
@@oSWookie ahhh bummer… I know how Frustrating it is when you just want to relax and play
That’s what’s happening to me, did you ever get a fix?
I selected the keep all games and data. Will my data still be there?
Yes. If you selected keep games and data it will. If you do a complete factory reset you will need to redownload your profile and games… I had to factory reset to get mine to work… just need to remember your Xbox account email and password
You... saved... the... world!!! Thank you, Brother. I am in debt with you.
😁😁👍 so glad it worked for you Dave
@@ChrisBassettTV: 🤘😆🤘
Nothings works… my brother just got his Xbox s for Xmas and said he couldn’t update it so I took it home and tried and it’s driving me crazy he hasn’t even gotten passed the Xbox set up and it still won’t update my Xbox connects fine to the WiFi I tried hard wire as well and it’s not doing a thing should I bring it back and demand a working one lol I feel bad he just wants to game
Hey Ziggy! Sorry about the Xbox, I know how frustrating it can be. Xbox support recommends that you send it in for repair if none of the other suggestions work. I agree with you, if you just got it for Christmas try and exchange it, hopefully you have the receipt or the store will work with you. Best of luck!
Hey sorry to hear that 😔 this is not right they will be forcing us to get the expansive xbox.
u need a new hdd format hdd delete partition on pc and put deleted hdd back into xbox and download files for offline flash drive ur xbx wil wrk gd asf unless ur net bad xbx wrks gd i fix my xbox 1 x like that
You're the only person that thoroughly explained this I'm so frickin happy I was about to have an adult tantrum after 3 days of not being able to get my console to work
😂😂
How long does the loading step take the green bar
Depends on several factors… but shouldn’t be more than 10 min
Thanks for your help 👍👍
😁👍
When I get to the trouble shoot menu I press keep games and apps and after I press it the console just acts like I didn’t and just buggs out and leaves me on that screen how do I fix
Your might have to do a factory reset… before you do remember your account email and password so you can reinstall it to the console.. let me know how it goes 😁👍
@@ChrisBassettTV I can’t because I get stuck on the black screen the only thing I can do is try troubleshooting but everytime I press an option the game just acts like I didn’t press it and freezes when I press an option
Every time I try resetting my Xbox it gets to 58% and then goes back to the system error screen. I've tried multiple ways of factory resetting and it will not fix. I can't even get it serviced because there aren't any servicing locations near me and Microsoft have removed the page on their website to help. I don't want to send it anywhere because I feel like I will never see it again, and it will be expensive because of where I live so I might as well save to buy a new one. 😢
Hey Adam! That sucks, best of luck
Same has yours been fixed yet bro
@@poindexter7899 no I asked a repair guy and he said sounds like the hard drive and that he would need to replace it
@@adamatmorg6598 ok thanks no gears 6 yet so guess its ps5 time
Lil update I had to get the harddrive replaced but it works now
At first i thought like i have some similar issues with the xbox but this can't be the black sreen of death but turned out it was, I'm happy that it works now
😁👍
Bchfk@@ChrisBassettTVzhcH
Xhfuf
Xhygfjug
Do you know how to fix my factory update frozen on 50% then gives me an errror I’ve tried to turn my Xbox off also tried unplugging the power cable and now when I turn it on it sends me to my factory reset and stays at 50% pls reply if you know how to fix this.
I had to reset my console after a corrupted update it took 4 tries to work…. Reading some information, someone else had that problem and after 8 attempts it finally reset, so keep trying. You could try using a usb drive: Reset your Xbox One using a USB flash drive
Insert your USB drive into your PC.
Open File Explorer.
Right-click your USB drive in the left-hand window and click Format.
In the File System menu, select NTFS.
Click Start. Do not remove the USB drive.
Same thing is happening to me. Gonna try the offline update tomorrow. Wish me luck.
u need a new hdd format hdd delete partition on pc and put deleted hdd back into xbox and download files for offline flash drive ur xbx wil wrk gd asf unless ur net bad xbx wrks gd i fix my xbox 1 x like that
@@ChrisBassettTV help me
@@johnrobson8606 Hey John! whats going on?
when I did it with my xbox one s I went to factory reset i picked delete games and apps its says preparing console then it goes black again
Try to reset/restart multiple times. I had mine work on the seventh try
u need a new hdd format hdd delete partition on pc and put deleted hdd back into xbox and download files for offline flash drive ur xbx wil wrk gd asf unless ur net bad xbx wrks gd i fix my xbox 1 x like that
When you keep games and apps do you keep your xbox account and have access to all the stuff you had on your games
Hey Thomas! You should be able to keep everything on your account… as long as you have an internet connection/saved games to the cloud….if you choose the “keep games and apps” it won’t delete anything important but if you to a “factory reset/delete all” you just have to remember your account email and password so you can re-download your profile to your system
Thank you so much that really worked I really appreciate how you made that video
😁👍
I hope you answer this but what if after all the steps that you do but doesn’t work still what do you do next cuz mine doesn’t
Hey BootCamp! Try repeating the he steps multiple times… it took me something like 7 tries to get the update to download (it kept failing) maybe my internet provider had problems, who knows 🤷♂️. If you think you have exhausted all your options… you could send it in for repair or junk it
Thanks unplug the power cord and plug back in work like a charm. I appreciate your service bro💯💯💯💯
😁👍
I just got an Xbox less than 10 months ago…. And it’s already doing this piece of junk.
😬
Same problem my PlayStation lasted a decade Xbox is junk
Thank you so much 👍
Glad it worked Patrick! 😁👍
hi there, so I’ve got this problem today, does the first option, reseting and keeping game and apps, do you still keep your game progress and account and all your clips?
Hey Ewanb!… it will keep your games and apps.. as for the other stuff, it depends on the game. Online games keep your information stored in the cloud so as long as you have an internet connection those are saved. If you have any games saved/played offline it might delete those.
I’m doing what your telling me to do in the vid and once I press the 2 buttons and hear the the second beep it takes me to the trouble shoot page where it says continue, I press continue and it takes me right back to the trouble shoot page. I’ve tried restore factory defaults already. Do you know anything that can help ?
Sounds like you are doing the step’s correctly…. You could keep trying… It took me several tries before it worked or unfortunately, electronics have a limited life span… usually around 7-10 years before heat breaks down the solder and other connections 😬
I can't believe that people are still buying gaming consoles when PC gaming has made them obsolete... I had a Playstation 3, but when I tried PC gaming and discovered all the advantages it has over consoles, I never looked back... 💥
I upgraded to PC last winter 😁👍
Tysm mister
Hey Sherri! Might have to try to reset a couple times… I had that happen to me also.. unplug everything, wait a couple min.. then plug back in… hopefully that helps
I’ve tried everything even a hard reset, but nothing works
Might be toast 😬
Thank you for your video 💙💛❤💚💜
Glad it was helpful Kelly!
I thought my son killed my xbox. But thanks to your video were back up and gaming.
😂😂 that’s awesome to hear!
So I'm having this problem so how much do you think it would cost to get it fixed
Probably between 100-200 to send in for repair… 😬
@@ChrisBassettTV WOW just for this problem😳. I'd be better of buying new
Thanks for the help I found the video helpful in ways👍
Thank you so much 🙏🙏
😁👍 glad it helped
Hey Chris, I did this and factory resetted my console,however it keeps going back to the same menu. What do i do? Is it over for the console?
Hey Andras! Give it a few more tries… hopefully it works for you… if not, I know electronics have a life span around 7-10 years… the heat breaks down the connections.. so might be time to send it in for repair or replacement
What do I do if it’s doing this on the Xbox that doesn’t have the eject button or side button
Hey Luke! You could try this:
To reset your Xbox Series X|S to factory settings, follow these steps
1. **Turn on your Xbox**: Make sure your console is powered on
2. **Navigate to Settings**: Press the Xbox button on your controller to open the guide. Then go to "Profile & system" > "Settings
3. **Go to System**: In the Settings menu, select "System
4. **Select Console info**: Under the System section, choose "Console info
5. **Reset console**: You will see an option that says "Reset console". Select it
6. **Choose a reset option**: You will have two options:
- **Reset and remove everything**: This will reset your console to factory settings and delete all accounts, saved games, settings, and any other data.
- **Reset and keep my games & apps**: This will reset the console but keep your games and apps installed
7. **Confirm your choice**: Follow the prompts to confirm your selection
After the reset, your Xbox will restart. If you chose to remove everything, you will need to set up your console as if it were new.
You are so ossum brO thank you so much my xbox is working now
Awesome 😁👍
Wait so if you click keep your games and apps, can you still use your gamer profile still or is it gone forever?
As long as you have connected to the internet your profile should be saved digitally and you can redownload your profile to any console, you just need to remember your username/password
If u want your game back watch this!! Man thanks got it on the 1st try God 🙌 bless brother
Thanks Marcus! 😁👍
@@ChrisBassettTV I have been playing since he help fix it cod warzone!
I had let system sit for a hour before I started at it again. I also hard reset and unplugged everything even the tv I reset it.
If I reset the whole thing can I sign into eveyrthing again ?
Only if you can remember your account email and password.. you need to log back into your account afterwards
@ oooo alright I can do that
@@donkeh_content2192and did it work?
@@KidLatin27 i didn’t do it
@@KidLatin27 Idk I’m scared
Bro this just happened to me did exactly what you said and brought it back to life ! I was sweaty thinking I would lose my fornite account and all but bro I did what you did and working fine lol new! Video helped out for anyone wondering 😊
Thanks Escobar! Glad it worked for you! 😁👍
@Chris Bassett do you know how to fix error E102 00000C01 8007045D? when i try any of the troubleshooting options, they turn the xbox off and it come on and says preparing console (without a percentage or anything, just those words at the top) and then it puts me back to the troubleshooting screen. it’s been like this since january and i got it second hand december 2022. the xbox warranty expired in 2019 ( it showed up somehow on my microsoft page because i used that email for the xbox) if you can please help, thank you
Hey! Sorry to hear about that, I know how frustrating it is… I looked online and it seems like you would have to do an offline usb drive update.. here’s what I found
It seems that your console experienced a corruption to the operating system which led to this system error. Those smaller issues were likely signs that something is affecting your operating system. It could be that the last system update did not download properly or plugging into surge protectors has also been known to cause many issues over time like causing these system errors.
In order to perform the offline system update (OSU) you will need:
A Windows-based PC with an Internet connection and a USB port.
A USB flash drive with a minimum 4 GB of space formatted as NTFS.
This support article has the process laid out step by step with a link on how to format the flash drive and the file to extract the OSU: support.xbox.com/en-US/xbox-one/console/system-updates-solution
Just select "I NEED TO UPDATE MY CONSOLE OFFLINE".
@@ChrisBassettTV ok, thank. i don’t have a usb drive but i might look into it, see if i can find one.
@@AndYouKnowWhatElseIsCrazyI got the same error bruh are u dead ass telling me I need to do all this just to fucking get it to work bruh wtf
Mine is doing the same thing 😭😭 I’ll try the usb drive thing
@@melonymarialet me know if it works I've got the same problem
Will your account still be there like your main one
If you do the soft reset and choose to keep profile and games yes it will…. But if you factory reset you’ll have to re-download your profile and games to the system
@@ChrisBassettTV so I have to buy a usb?
@@alrkk. if your xbox has an internet connection your games and profile should be saved digitally. Same way you can delete and re-download games or move your profile to a friends xbox. A usb is a good way to store that information as a hard copy to transfer information without being online.
What do you do if all the options given are highlighted in red instead of green?
….🤔 I would assume it would work the same, but I’m not 100% sure
I've tried to get my Xobx One up and running for the past week and I can't get past the network connection screen. This started happening after I reset the console, and I'm using the USB method currently.
Are there any reasons as to why my xbox isn't connecting anymore?
are you using an external hard drive?
@@ChrisBassettTV Yes, I've used both the 'OSU1' and 'restore factory defaults' downloads at separate times and they didn't work. I'd like to mention that the network did connect when I was prompted to update the Xbox.
@@idontevenknow9046 Hmmm.... might have to send it in for repair, sorry
Did this but my controller won't connect to the Xbox it just keeps flashing but not like in the syncing way
Maybe try direct connection (wired)
Nothing works for mine after a download while at work, have done EVERY step, even reset to remove everything, goes black and goes right back to system error e102 😤
Hey Shane! Might have to send it in for repair 😬
@@ChrisBassettTV it’s only the error code still after all steps, only thing I haven’t tried is the usb method but not sure if that’s even worth it or not 🤷🏻♂️ my Xbox has been fine for years, only after buddy gave me ultimate pass and downloaded a game while at work to return to this nonsense. Went from green screen to dashboard that froze to complete and utter code only rubbish. Should I even bother buying a usb at this point to try?
@@Drowsy1979 I’ve never actually tried the usb method so I can’t say if it worked for me…. I know I had to perform the full reset multiple times before it worked though
@@ChrisBassettTV bro I got off work at 1am and tried til 6am 😅 I saw it say getting console ready for about 2 seconds then turns itself off. Gonna try the method of usb as last defense so I’ll update after
@@Drowsy1979 Damn! Let me know it it works! 😁👍
Hey chris I’ve tried everything to get my Xbox back on and nothing works n I even tried this video n it works until it say’s preparing console n then it resets to the restart this Xbox screen do u know how to help with this problem?
Hey Ciara! I tried reset multiple times (7 tries stopped @ 50% I think) before it worked. The only other thing to retry would be to use a usb stick to try the update…. Other than that you would have to send it off for repair… the older gen consoles are probably getting to the end of their lifespan, they say electronics typically last 8-10 years before the internal components start breaking down
@@ChrisBassettTV ooo okay thank u so much I’ll keep trying the reset thing n yeah it probably just died cuz I’ve had it for 11 years 😭🤫
@@ChrisBassettTV and I press the reset this Xbox and then press keep games and apps right? And just do that over and over?
Either that or i had to do a factory reset… just remember your account email and password because it will wipe everything and you’ll have to re-download profile and games
What do I do if a 2nd chime doesn't happen and it doesn't boot into the troubleshooting screen?
Might need to unplug for 5 min, try again
my xbox currently have black screen error so i did the factory reset it started working until i started redownloading stuff but now when im in that factory menu and press reset the xbox does a beep like its gonna turn off but nothin happens so does this mean i need a new internal hard drive.--Xbox One x
Hey Shadow! I’m not exactly sure, it took me several factory resets before I got mine to work, keep trying! 😁👍
@@ChrisBassettTV alright
whenever i click reset xbox, it doesn’t have that loading screen, my screen just goes black then goes back onto the ‘something went wrong’ page, do you know how to fix this?
Sorry Carved….. 😬
Hi i followed the instructions holding down the eject n pair buttons then pressing the power button n it still wont work also the cubes on my screen r red what does that mean
Hey Gary! Sounds like a bigger problem, I’m not sure about that one
@@ChrisBassettTV thanks anyway pal goin to get a new xbox quick question if i take the xbox apart remove the hard drive n put it in a sleeve will i be able to use that harddrive on my new xbox or is the issue with this one on the hard drive
@@garymorris5593 hey Gary! I’m guessing it most likely is a hard drive issue… you could try sending it in for repair but you’ll probably spend a couple hundred bucks. I had poor luck buying a used/refurbished PlayStation from GameStop, it quit after 4 months. I wish you the best 😁👍
Same dude but lucky enough I got mine fixed by
someone I suggest you send a request l'm sure
he can help you
On Instagram
There's something wrong with mine because when I get to that reset screen it just turns off And then the fan Gets really loud.
Sounds like it’s overheating… try using compressed air to clean the dust out 👍
Hey when I did all of the same things when it went to go thru the trouble shooting process it got stuck on 50% and won't move
Hey CanAm! Try going through multiple times… took my system 7 tries before it got past 50%
My problem is that i do these steps but every time it starts doing the exact same thing when i restart it after it won't let me open anything
Hey Toxic! Might have to delete and reinstall game and launcher 😬
When i do the reset of the console the console restart and i am here again on the troubleshoot menu nothing has changed can you help me?
Hey Hugo! Might have to try several times
@@ChrisBassettTVyeah it work thank you, but when i play forza horizon 5 and there is the loading for the data it stays at 0% so i can't play my game
Nah nevermind it works now, thank you for your help
@@hugowetstein3081 might have to delete the game and reinstall…
@@hugowetstein3081 oh hey! Awesome 😁👍
Everytime i try to click on the restart or turn off it turns off my xbox so i cant do anything pls reply
Hey West! Did you try unplugging for 5 minutes then plugging back in before trying the reset…. If it won’t let you reset it probably has to be repaired or replaced 🫤
@@ChrisBassettTV ok thanks, hope it works.
when i press on keep games and apps it just sends me back to that same startup menu nothing changes
Might need to factory reset… (erase all)…as long as you have your account email and password you can put your account/games back on the console after the reset… I ended up doing a factory reset because I figured “What else do I have to lose?” I can’t access any games or even start up the console. For me it did end up working but it was only a temporary fix. I think my Xbox lasted for another three months after that…. so I went ahead and upgraded and bought a PC and I’m pretty happy with that.
@@ChrisBassettTV this happened to me last time and when i pressed keep games and apps it was all fine but this time nothing works when i press either keep games and apps or erase all
That’s rough 😬… try it a few more times… they say electronics only have a lifespan of around 8-10 years… components break down due to heat
@@ChrisBassettTV I have been trying it almost every couple hours and still getting the same issue, some people have told me to do a manual update which i require a usb flash drive for that so once i get one i will try that solution.
Oh. Nice! I never had luck with that one, let me know how it goes 😁👍
It just gets stuck at preparing console then when I do go to the trouble shooting screen it just freezes
Hey Clipz! If I remember right it took me seven tries to get it to finish preparing console… it would get stuck between 50% and 90%…. Give it a few more tries.. otherwise you might need to send it in for repair or replacement… you might be able to find a sale on Black Friday or Cyber Monday… I’ve got amazon links in the description that might be helpful too
when i click reset and keep games and apps my xbox freezes do you know how to fix that?
I would try multiple times, if it keeps freezing then you may have to factory reset and re-download your profile and games
@@ChrisBassettTV it crashes whenever i try reseting it in anyway
Same 😢
Hello
When i go to sign in I put my password and it starts doing its thing and then I get a white screen it won't go past it idk if its the software or whats going on with it i have tried to reset it. Its a xbox one
Ok got it working did a full reset and made a new account so idk if it was my old account but the new one worked
Ok nice! Thanks for sharing 😁👍
Hey Johnny!
I had this same problem almost 2 years ago.I was trying to game share with my friend and my Xbox all of a sudden acted weird.i knew it what it was so I tried to do the steps again but it didn’t work.Do you think I need to remove everything.Will I still have my Xbox profile bc I still know my email and password
Hey CJ!, yes, a factory reset is what worked for me. You can put your profile back on after the reset 👍
@@ChrisBassettTV so I just need to press remove everything right,And I’ll still have everything right
Just gonna have to download everything back right
There’s two options one to reset but keep all the games and apps and then one to factory reset and wipe everything off. The factory reset is what worked for me. I had to re-download my profile, games and apps
Yes, correct you’ll have to re-download all your games and apps
I was playing a game at Apex and it automatically switched to that😢
Does it save all of the data to your games
Mine is error E208 how do I fix it?
Hey Brodyn! That’s sucks, not sure about that other error
Oh ok not sure what to do I don’t want to lose it
But when you press to save apps and games does it save the progress and data
I've done the factory reset thing on my xbox but it's not coming up with that preparing console thing, it's just frozen on the factory reset screen idk what to do also ik this video has been up for a while I just hope you can still reply
Hey Tracy! I recently had the same thing happen to me…. When I made the video this method worked but last month mine also stuck on reset screen. I tried 3 times over a week, it never did work afterwards. I know it’s bad news, you could either keep trying (one time it took 7 tries..) or repair/buy new. Hopefully it works out 😁👍
@Chris Bassett Thank you for the advice, it did eventually work but now its still on the screen about trouble shooting but with a different code, this time it's a 203 code which according to Microsoft means I have to get a flash drive and download a file of some sort
@@tracymarr8652 ahhh good luck 👍
Personally i think majority of people have the same issue and it's related to pushing to purchasing a new one.
Your the Fucking Man, your words are like magic! Thanks very much!
😁👍awesome! Thanks Wolf
For some reason I can’t get onto the troubleshoot menu. I’m pressing the buttons and everything but it’s not working.
🤔…. Maybe unplug from the wall for 5 minutes, plug back in, then try the reset process
Yeah but when i try to reset it, and it starts to reset it, it gets to 12% and then goes roght back to the something went wrong screen??
Hey Atte! I tried reset multiple times (7 tries stopped @ 50% I think) before it worked. The only other thing to retry would be to use a usb stick to try the update…. Other than that you would have to send it off for repair… the older gen consoles are probably getting to the end of their lifespan, they say electronics typically last 8-10 years before the internal components start breaking down
Will i lose data if i reset it on games?
Possibly… depends on if you have anything saved locally… most game progress is now saved online and you’ll just need to remember your email/password to reinstall your profile back onto the console. Back when I had a ps3 some god of war game data was stored locally so I lost game saved. Now I play online games MW2/Destiny2/Overwatch2 so all that stuff/purchases/progress is saved online
I can't click anything on the factory reset screen help me please 🥺
That’s not good 😬…. Is the screen completely black or just unable to select anything? All cables and wires are connected properly?… if that’s not working my only advice at that point would be to send it in for repair 😞
I can select so stuff but when I click factory reset it's won't do it
@@superzthegoat hey superz! only thing else I would suggest is to try a different controller… maybe the one you are currently using is malfunctioning
@@ChrisBassettTVok
@@superzthegoat did it work?
Hello brother, my Xbox was working normally, but one day, after I updated it, it suddenly stopped on its own, then I restarted it. It did work, but it did not output any video, the TV screen was blue, I locked it and opened it again, the same problem, the screen is blue, no response, no output video
Sounds Tough. Probably have to send it in for repair or replacement ☹️
for me i keep clicking reset and keep games and apps but it takes me to the preparing console screen for 3 seconds and goes back to the something went wrong screen. I’ve tried over 20 times and it still hasn’t worked
Hey Layth! Maybe try the option to delete everything… as long as you have your profile saved to the cloud and can remember your email/password you can redownload games and apps… if that doesn’t work…🤔 probably need to send it in for repair
@@ChrisBassettTV Thank you so much this worked completely!
@@LaythJaber-tf5ol awesome!!
I can't even troubleshoot because when i turn it on the startup screen starts glitching like a creepypasta and it just turns off after
😬 it might be fried…. 😕… could send in for repair or start shopping… here’s my Amazon affiliate for discount electronics:
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I did step 2 andgot a new gamer profile. How do I get it back?
Hey Luis! Here’s how to re-download your profile:
Scroll left from Home to open the guide.
Scroll down and select Add & manage.
Select Add new.
Type the email address or phone number you use to sign in to your Microsoft account.
Enter your password.
Accept the terms and should be good to go. You can re-download all your apps and games. The account's save files, progress, and game data won't be affected, as long as all that data has been saved and uploaded before you deleted it. Hope that helps 😁👍
Is this a problem due to xbox insider?
😂 not sure
Will it keep my profile in my games and achievements and friends that friended. I just want to play fallout 4 again
If you are connected to the internet Xbox saves your profile with games and friends. You could do the factory reset and re-download your profile back to the system. You just have to remember your ID and password 😂
No it's all right your video gave me the courage to do it thank you
So i do it and it says continue it says repearing console and then puts me bwfk on the same screen
I've also tried multiple times and it never works
Hey Angus! Did you try the factory reset?
It might need to be sent in for repair
@@ChrisBassettTVyeah Multiple times I might try the offline update but idk how
The USB one
It doesnt work it took me back to the troubleshoot menu everytime i try to reset it it keeps taking me back to the troubleshoot menu
🤷♂️
Hey man, my xbox one s wont turn of because of the graphics, i tried to turn it on but it doesn't work
Try unplugging everything for 10 minutes then plugging back in.. even your tv/monitor
@@ChrisBassettTV thank you, it works now :)
does it keep your accounts?
Hey Grim it would keep your games and account as long as you had an internet connection
This is the umthenth time I've tried this method.
I am getting no results. I've had to do it before, but can't seem to access the troubleshooting menu.
Not made of money so I can just go get another one or a new series x, like many have suggested.
I just want to restore back to factory, but have an insane time just trying to assess the menu I need.
This is ridiculous
It’s incredibly frustrating, I know… 😬you can send it in for repair, Microsoft has a form in its website for shipping and repair… although I’m not sure what it would cost… my guess with shipping,labor and parts probably 300-400$… after mine finally took a shit i invested the money into a pc
@@ChrisBassettTVDon't bother getting a shitbox or shitstation
Invest into a pc
Secondary tone never happens.. i do the pair and eject button. Then power. Still holding those two buttons for a minute. Nothing
Hey Bertrumes! 🤔… only thing I can think of is if you have an Xbox One S All-Digital Edition, you’ll need to press and hold the Xbox button and the Pair button… otherwise you’ll need to send your system in for repair or replacement.
Here’s a couple links:
Console repair:
support.xbox.com/en-US/help/hardware-network/warranty-service/getting-your-product-serviced
Amazon Electronics on sale:
amzn.to/3PyF3dz
When i try to reset my console to factory it turns off my xbox, to return on alone and nothing happening except that it bring me again on the troubleshoot screen ;(
Need help please
I would try to reset multiple times. If that doesn’t work I hate to say but your Xbox might be toast….
@@ChrisBassettTV it worked by pressing reset then quickly pushing the xbox on/off button, but now i don't know why it make the same thing that did before the reset (the on/off xbox logo flashes sometimes)
Do you know what it means?
Btw i'm on Xbox one s
@@hxcklol5205 maybe a problem with your profile loading…. Try removing then re-adding your profile.. but be carful that your remember your name/password or email
u need a new hdd format hdd delete partition on pc and put deleted hdd back into xbox and download files for offline flash drive ur xbx wil wrk gd asf unless ur net bad xbx wrks gd i fix my xbox 1 x like that
What happens if you push continue
What was the prior instructions? Depends 😂
Am I going to lose my accounts if I reset my Xbox? Because I don’t know my passwords
Quite possibly….. it will remove your account from that Xbox… so you’ll have to load your profile back onto it…do you remember your email associated with Microsoft? Before you do the reset make sure you can access your account
Mine just brings me to the something went wrong screen like 8% into the reset every time
Hey Sharki! Give it a few tries… I think it took me several before it worked…
This vide really help me out
😁👍
my Xbox gets frozen when I put the keep game and reset everything i need help..
Probably have to try factory reset… delete everything… just make sure you remember your profile email and password so you can reinstall your profile back to the system… it took me several tries before it worked
ty going to try
@@ChrisBassettTV
whats MS repair cost ? your guess.
I’ve read repairs are around $100 after warranty ends. I think shipping is what is going to kill you, 179$-249$ total,
Include shipping. Depending on the issue, they may send a different console altogether so the lifespan can vary depending on what you get. Finding someone local could be best. Where I live there is a local electronic repair guy that charges 125$, and I can drop off the console at his location.
Hey I’ve reset my Xbox several times it’s brand new still problem started this morning I hit my profile and where I normally type in my password but the screen white
Hey Angela! Try this: Go to settings - account - remove account Then back into settings and add your account back and this should let you login with no difficulties! Your save data will not be affected providing you play xbox with an internet connection (it will store your save data in the cloud) Hope it helps!
@@ChrisBassettTV ya that didn’t work so I called Xbox if you get white screen they tell you just put no password
@@angelatahtinen3586 nice 👍
u need a new hdd format hdd delete partition on pc and put deleted hdd back into xbox and download files for offline flash drive ur xbx wil wrk gd asf unless ur net bad xbx wrks gd i fix my xbox 1 x like that
Ive done this twice in the last 24 hrs every time my system unplugs it does this now its annoying
😬
I've tried everything but nothing seems to be working and this all happened when I want to play my favourite game (burnout revenge)
Did you try the factory reset? It’s a huge pain but I’d try that before buying a new console
@@ChrisBassettTV yep tried that didn't work
Yikes! Yeah repair or replace is the last option. 😬
As a 16 year old gamer this is the pits there is a tech repair shop near me so I might be able to get it fixed
u need a new hdd format hdd delete partition on pc and put deleted hdd back into xbox and download files for offline flash drive ur xbx wil wrk gd asf unless ur net bad xbx wrks gd i fix my xbox 1 x like that
But it says erase all accounts and I'm scared to do that
Yeah, it will delete everything off the console so you will need to redownload your profile and games. You’ll need your email and password to reinstall your Xbox account..
It goes up to 15 or 30 and keep stoping and sending back to the error screen
Hey Trey! How many times have you to tried? It took me something like 7 times to reset. Also maybe try it a different time or day, internet provider might be down
u need a new hdd format hdd delete partition on pc and put deleted hdd back into xbox and download files for offline flash drive ur xbx wil wrk gd asf unless ur net bad xbx wrks gd i fix my xbox 1 x like that
Where is the pair button
Hey Jenn! Depends on which system you have… First, locate the Connection button on the console. On the original Xbox One, you'll find that button on the left side of the console, near the disc tray. On the Xbox One X and Xbox One S, the Connection button is on the bottom right corner of the front of the console, beneath the power button.
For part 2 my Xbox just sent me back to the first screen and it’s still bugged
😬
What if you don't have an ejection button?
Have a slim?
@@ChrisBassettTV yes
@@hezzjackson74412 hey Hezz! I personally don’t have an Xbox slim but this is what google says
“How do I reset my Xbox slim?
How to reset your console
Press the Xbox button to open the guide.
Select Profile & system > Settings > System > Console info.
Select Reset console.
On the Reset your console? screen, you'll see three options: Reset and remove everything. This option resets the console to factory settings.” Keep in mind doing this you’ll have to redownload your profile and games
It keeps going to the trouble shoot menu 😭
🤔
Mines stays on 50%😢
Keep trying! It took me 7 times before it hit 100%