Client Gave Me $16,000, Then Changed His Mind
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- Опубликовано: 28 апр 2024
- After holding a deposit for over 3 years, my customer said he changed his mind.
My Epoxy Table Workshop: www.blacktailstudio.com/the-e...
N3 Nano Finishing: n3nano.com/
“Alias” welder: namelessmet...
Items used in this video:
Blue dye: www.blacktailstudio.com/blue-...
Epoxy Table Saw Blade: www.blacktailstudio.com/epoxy...
Magnetic Featherboard: www.blacktailstudio.com/magne...
Track Saw (smaller): www.blacktailstudio.com/track...
Track Square: www.blacktailstudio.com/track...
Corner Radius Jig (alternative):
www.blacktailstudio.com/corne...
Tall Template Router Bit:
www.blacktailstudio.com/tall-...
Ultimate Template Bit: www.blacktailstudio.com/ultim...
Miter Saw Hold Down: www.blacktailstudio.com/miter...
Battery Brad Nailer: www.blacktailstudio.com/batte...
Rotex 150 Sander: www.blacktailstudio.com/rotex...
Rotex 90 Sander: www.blacktailstudio.com/rotex...
Soft Sanding Pad: www.blacktailstudio.com/soft-...
Buffing Compound: www.blacktailstudio.com/buffi...
Dewalt Buffer: www.blacktailstudio.com/dewal...
Buffing Pad Spur: www.blacktailstudio.com/buffi...
Light Bar: www.blacktailstudio.com/light...
Katz Moses Stop Block: www.blacktailstudio.com/katz-...
Oliver Planer: www.blacktailstudio.com/olive...
Contact Cement: www.blacktailstudio.com/conta...
Respirator helmet: www.blacktailstudio.com/power...
00:00 Introduction
00:10 Customer back story
02:03 Ski table layout
02:55 Black vs clear epoxy
04:14 So why build this table?
05:25 Epoxy tip: Use fans and also...
06:27 Three years later
07:26 Getting a perfect match for your top
08:35 Why I didn't want to make this
10:05 Making a spray booth
11:17 Micro bubbles in epoxy
12:40 Trees falling over
13:19 Polishing epoxy/acrylic
14:29 How not to attach a top
16:33 How TO attach a top
18:06 N3 Nanofinish on clear epoxy
19:03 Reveal 
Хобби
The client said he wanted to buy the farm only so he could buy a horse lol
Django tactic on me!
Must be nice to have the resources. 😉
Shake hands.
Is this the Django scam?
Enjoy that horse, brother 😂
I'm one of the "I'll never make one of these tables, I'll probably never own one of these tables, but the whole process is super interesting and you're good at explaining/storytelling" viewers. Cheers!
If I ever own one of these tables, it will be because I found it cheap at a thrift store. I'm wondering how long it will be until we start seeing videos about restoring 2ndhand epoxy tables.
exactly me :)) just love looking at guys building stuff. Great time for these things, really
You gotta keep up with the maintenance of the wood. Easier to just buy a normal table or get a marble one that you wont move ever.
Well I appreciate you viewers most of all 🙏
I'm in Tasmania and I'm renovating what an American would call a basement I guess. The house was built in 1966 and it has some character. I found an Australian rifle, chopped up, in a hessian salmon feed bag, buried under the house. I would love to put it in one of these tables one day, but as it is, I can barely stand wiring up these lights.
Knows what he wants
Communicates clearly and professionally
Doesn't complain about price AND pays in a timely manner
Gives timely updates
Cam really found the dream client
I’d say a nice client but the client following through with what they want when they wanted it would be better. Inflation in money and especially the cost of materials make it way worse for black tail to do projects after the fact when the client effectively pays less per hour of labor.
cus hes got money
@@Jolli_-is7oo I mean, these tables have always been a luxury product
@@Mario-bj4guI wouldn’t call it a luxury more like a unique preference
@@Just_A_Name14 If a unique preference is expensive is that not luxury
Dude.. you said you didn't know how interesting this video was going to be... this is the first one I've ever seen by you and I'm amazed. It makes me want to try this. Don't discredit any material or content ideas. you never know.
I watched the whole video, don't know why RUclips sent me here 😂
“He’s a better customer than a photographer” 🤣
That one caught me. Thanks Cam, I needed that laugh.
Is the laugh in Cam's comment or is the laugh in the photo?
Please excuse me for not getting it. I can be kinda slow.
My best guess is the tv image means something? I just don't see it. Once again, because I'm slow. Lol
@@mikekooz475 Nothing wrong with being slow as long as you get where you're going
You're overthinking it. The photo is bad because you barely see the actual table behind the couch.
For the record, I think the photo was actually very good... it showed the space. We already knew what the table looked like.
To be fair, the customer said he had already went back to North Dakota and this was the only pic that showed it in the space. So I was kinda just teasing him about that.
😊😊😊😊😊
Thumbs up for the sensible customer.
He(and you) obviously doesn't sweat the shit out of his control. Best lesson in life.
Unless he played him haha :D
Sensible customer reneged. After a $13k expense! It’s funny that you have an opinion, while at the same time would surely bitch at $3 eggs. Am I right?
Probably more money than sense
@@CharlieTheNerd91 well, he still charged 10k for that table so it's what i call not being played
@@gabrielegugliuzza4799 Haha, I was just kidding
Imagine the world we could have if everyone was considerate like this guy! Every detail up to honoring a 3 year price was honorable. Something tells meme this customer will be one for life!
The table came out absolutely amazing and you should be proud. Especially not being passionate, but still striving for a result like this, says alot about you!
If anyone wants to see a PERFECT example of how to be professional and keep the customer happy, this guy is it. This video and pretty much every other video from Blacktail. I love that table btw.
He keeps saying customer, but from the story told only put down a deposit and hadn't bought anything. So if the other table never goes through, possible as that table is going to likely inflate in price after 3 years just to get the wood. This will have been the only purchase, plus some interest from holding the $16k.
@@coreytaggart128 Maybe you don't know what a customer is?
@Believeandrepent-to-theLORD Can I take a shit for the glory of God?
Most Business Gurus and shit (sort you must pay for, red flag no. 1) preach high mach behavior, dark triad techniques.
@@BrainInJar Hmm, only if you pray at the same time. I pray during my movements and I usually can't stop shitting for about 8 minutes 37 seconds afterwards.
This is honestly one of the coolest formats of a video I’ve ever seen on RUclips. We got everything, an awesome story about a customer, an amazing table being made and some tree felling!!
And Free Speech! Customer can & may say whatever & he'll pin it.
I cannot stress how amazing it is to me that you honored your deal despite not wanting to do the project, and never send out a project you aren't proud of.
"I don't know if this video will be interesting" You smashed it, mate. I was captivated throughout. First time seeing your videos too. Mixing in the tree felling was a good touch too XD
The best customer is one who has common sense and patience... 👍👍
Nice work Cam.
and a little bit of $$$ helps
the best customer is... the one you currently have
@f-godz3342 Yes and ine who don't overspend and demand their money back because they got themselves in a bad financial situation
@@f-godz3342 Think they may have a litttttle more than a little bit of $$$
Wrong. The best customer is a paying customer.
You may not be passionate about this type of work, but you did it with extreme care.
Hats off to you.
Mark of a true professional, IMHO.
Right…moss tends to grow on north facing surfaces…. Think about it 😉🤏
extreme care? looks like SHIT
@@skell_ totally agree, ugly plywood blocks and bubbles trailing out of the cut ends of the skis. That's epoxy 101, you have to address those sort of cut ends to avoid this type of failure.
I kinda viewed it as he wasn't passionate about this particular project, but his passion for his craft 100% superceeded his passion for this particular project. KUDOS for sure!
Communication, negotiation, appreciation, completion...job well done! Looks great!
I couldn't stop watching. The smoothness of the end product always amazes me. Beautiful table and great job in the video explaining everything
A mark of true professionalism, to do a job you are not super passionate about, but still give your full effort for, and maintaining your highest standards.
Table looks great, well worth the effort.
Agreed. The mark of a true professional.
the wood blocks and bubbles coming out of the skis are unacceptable and let you know he didn't care about this project.
@@MrRidleyDog attempt to replicate it. If you do better I will believe you. Until then I, as well as everyone else, will believe it is of the highest craftmanship.
It's a $10k job.
@@MrRidleyDog did you watch the video? He explained why he put the wood blocks there. If he really didn’t care then he wouldn’t have put them there.
I honestly actually loved the change of pace here bud, I'd be keen to see more out of the ordinary challenges from you
Despite this sort of work not being your favorite thing to do, the attention to detail and the effort made to "get it right", is awesome. There are many people out there that would go "that's good enough" and let it go, but the fact that you weren't happy with construction glue, stripped it off and completely redid the fastening process show you are a master at your craft. Well done.!
It really is your attention to detail and your dedication to make even the slightest imperfections better that makes your work worth every dime. As well as you honesty on RUclips makes you extremely creditable and relatable.
this guy just yolos on the glue with no tests on a unique $10,000+ table right at the end of the build. what a mad lad.
The world has a new category to add to our previous tradesman: youtuber. They watch videos of other youtubers with no professional experience for their apprenticeships and ensuing careers.😂
Remember the 'RUclips athlete "?
@Born - yup, building it and not knowing how to fix it into something.
Basically the same thought i had. I’ve watched this guy before so i know he does good work and he cares about his work so when he did that i was like, "why?” You would think he would test it in a piece of apoxy to see what it was going to do but he just goes for it lol.
I thought he said he tested a bunch of colours
You both are so considerate and respectful of each other; it is overwhelming in this day and age. I wish there were millions more people like you guys. Kudos to the fine work on this table. You know your stuff.
There is.
It's a lot more common than you make it seem lol. I've had like 90% good relationships with people in professional and semi professional settings
Not only do you do great work, you are also generous with your viewers and potential craftspersons. We appreciate it!
Well done Cam lovely job. I hope your client appreciated the effort put into it. All the best Brett
This video reminds me of the time several years ago when you made a silent video because of complaints that your narration was annoying or distracting or whatever it was the commenters said 😂. Dude, as I’m sure you know by now, you wouldn’t have even half the subscribers without the interesting, informative, funny, and sometimes hilariously tongue-in-cheek commentary that is an essential part of your videos! This one is a classic!!
Cheers
Definitely, he's got a soothing voice, it's calm and relaxed! 😊
I prefer all videos be narrated so they can tell us what is going on during the video
I'm disappointed, where are you?
100% agree with everything Michael said above 👍
I think you have a nice calm voice😊
I had loyal clients as well as a tile contractor. One in particular, every two years, would vacation in Greece for a month. They would pick a tile for a room, or have me redo one from a few years back, and tell me to go nuts and redo a room. It took a long time to build that rapport, but they paid me before they left. You built that from the word go with your client this time, and that's awesome.
Agreed.. this channel and the quality of the work and the video leads me to believe the customer knew he'd get a great product either way and can afford to buy the best either way. And that happened BECAUSE of the obvious commitment to excellence shown in these videos. This is a great life lesson for everyone.. imho.
Either he's a potential return customer, or someone who just wanted the smaller table and knows how to swindle. Time will tell!
I loved this video. Thank you for taking the time to put it together. Keep up the amazing work!
I so appreciate your transparancy. Such a standup guy this is
Hats off to both you and your customer. Mutual respect and courtesy, even if the original project didn't seem to pan out. The customer did everything to make things simple for you between instant payment, not hassling on follow-up, being super flexible in design decisions. These are the kinds of customers you definitely want to take care of. Hope they come to you again for another project and look forward to the next one
I’m one of the viewers that likes this type of build. They each turn out be so much more varied and unique.
And WOW the final outcome was amazing. More of those types please 🙏
Great client and a tradesman that takes pride in his work and goes the extra mile. What a perfect combination...if only life was like this all the time!
Love how it turned out. Like the simplicity of the base.
I am not a wood or epoxy worker, but I will say that I enjoy the videos. You are definitely an artist. Don't listen to people who say negative things about you. There will always be miserable people who want to bring other people down for no reason. Keep doing what you do. You are great at it. What I do like most is that you talk about your mistakes and shortcomings. We are all going to make mistakes in life. That's how we learn. Stay true to your craft and yourself. Be blessed 🙏
Gotta love working with these kind of dudes...! There should be more customers like him!
customers who accept sub-standard work?
@@MrRidleyDog We can't all be perfect like you I guess.
@@RobotWillie he’s a troll
Absolutely stunning! You did an amazing job
Awesome job and incredible talent! Thx!! ❤❤❤
Dude - I am consistently impressed by both your work and your content. You're a master of both crafts. From one artist to another, I absolutely LOVE watching what you do. Cheers!!!
Thanks bud!
I think it’s a big testament to the character of a shop (and my extension, the owner) to not rush or “it’s a good enough” something you’re not as passionate about. Regardless of price, many people in your situation would have just had a very “whatever” attitude toward something they may not be as passionate about. Good work as always
Magnificent work. Well done.
Honestly, sounds like a really chill, understanding guy. And that table, though you didnt necessarily find the project inspiring, it shows that, inspiring or not, you have the integrity and ability to still ensure the project is done right.
I've seen so many of these epoxy table videos, But i actually finished this one. Great story and great walkthrough on the build, For something you don't get to excited about. You killed this
I know you used to beat yourself up in old videos about not "being a real woodworker" but I have to say the level of attention to detail and refusal for anything less than your best is the mark of a true craftsman.
Ahhh...that's the beauty of voiceovers; you don't hear the reactions when something goes badly 😉
You make good choices. These videos are interesting because you have a unique perspective on this craft, and sometimes seeing how you approach various problems is a nice change of pace from your usual works. Keep up the good work!
This was amazing! Love this build.
I love how much pride you put into this project. Thank you for all your videos. They are great.
I've had friends who were working artists and that gave me an appreciation for being that type of customer.
This is a KICK ASS build! I loved it. Something different, and I loved the blue to make the skis POP. Very well done, sir.
beautiful story. amazing artist. thankyou.
Could you use something like an ice cube tray to make little epoxy blocks to set the skis on? So they would be invisible or close to it
Sounds like a good idea. To be honest, I was surprised that he didn't pull out the wooden cubes and filled up the holes with more epoxy. Having seen how much attention he usually pays to the undersides of tables, this one seems subpar.
That's a good idea. Silicone mold ice trays come in various shapes and sizes, too. He did say that he never wanted to make this table, so we may not see another here, but if anyone else is into making tables like this they could get pretty creative. The creative couple uses mainly epoxy in their builds. The build some pretty cool stuff
Good tip!!
i was thinking it would have made more sense to just pour an epoxy slab, glue the skis to that than flood coat the rest.
@@Mcowling best way would be to pour a transparent epoxy slab, then us UV epoxy to "glue" down the skis but only use as much as is needed. It has a slightly different refraction from 2 part epoxy so using too much could be visible in the right conditions. Plus side is you don't risk other glues causing cure issues
What a great customer! I don't even know the guy and I already like him.
Even if your table isn't the most interesting or your best work, your a great teller of tales and I would listen to you no matter.
You may not have as much passion for a full epoxy build but damn you do good work. What's more is you take pride in it and refuse to make an inferior product. Well done.
Can't tell ya how much I appreciate you making these videos. Thanks amigo.
When I used to freelance these were my favorite people. Paid on time (or early), understood things were a process and plans will change to reflect new realities, gives loads of lead time, gives you an interesting idea that pushes your boundaries... Awesome stuff.
I know a couple skiers who'd kill for a table like that as well.
I love customers like that! I bought your epoxy workshop and have been finishing up a couple big projects before I start my epoxy projects for myself. I watch all your videos so I'm sure that workshop is going to be just as good!
This is the first of your videos that RUclips has shown me. And this table is 100% badass. Well done man, well done.
I quite like the way you were able to flex the project to the customers needs even if it's not something that you were really passionate about. I hope he likes the table.
Thankyou for explaining the work ! Great to get an understanding of what you are doing! Thanks to Alias too . I’m a builder , renovation and working with quirky clients is my specialty. I reckon you’re doing great . Great attitude and work !
Scott is one of the best additions to this channel. vid quality has gone way up and love the ways he is included in opinions/adding humor
I am impressed with your skills, wisdom and character.
Love this story and thought process. Keep it going!
What I love so much is how organized and clean your shop is! I love it!!😍
Have to admit it came out looking great. Not something that floats my boat but fits his house nicely. As always the dry humor makes the story telling over the top.
table looks amazing, thanks for making this video!
This appeared on my feed for no reason but I found it fascinating, now subscribed to your channel.
I really appreciate how you communicate to your customer!
Not my favorite table you have ever built but definitely my favorite video! All the information was fantastic. Thank you!
I love the ski table! Thanks for taking us through the story.
The table looks amazing, Cam, but also, @14:09, the original "snow effect" table you did, looks absolutely beautiful; incredible!
I’ve followed your account for years now and don’t think i’ve ever seen a booring or uninterresting build. And your voiceovers are always interresting and about half of the fun with your videos! Nice table by the way 😁
I enjoyed the story telling and the explanation of the project happening simultaneously. Had me invested in the story and made me like the table even more.
Your videos are just so fascinating to me, it’s so interesting to watch everything come together so beautifully, especially with the different techniques each time.
What I like about this video, and I know it’s not your usual type, is the insight into how you think through things and also work through some problems, both on a business side and the building side; it was interesting to see your approach. Like you, I’m not a fan of this type of table, but it came out really cool and I can see the appeal of this in a themed mountain cabin.
I suck at wood working of any type, but jewelry I'm good with. However, I find your videos comforting and relaxing, with bouts of dry humour. I pass your videos around to most of my friends, and I know at least three of them are regular viewers.
Couldn't you have used epoxy blocks to raise the skies instead of ply?
That's exactly what I was thinking
Didn't it have something to do with the planer?
@@tkpeterson5418 nah he’s using blocks because he didn’t wanna use the planer on the dkis
I thought that too, would make them "float' more, but nobody is really looking under the table, so I don't think it really matters.
@@ARPLATINUMfrom side on it does impact the presentation, I also think a clear spacer would have been better
For something you weren't passionate about - that table came out AMAZING. I love it.
Beautiful Masterpiece
Cam, you're one of the reasons I started my side business building tables, and videos like this keep me motivated as I attempt to make it full time.
Thank you.
This was a well told story and an interesting build. I can only imagine the challenge of making an all-epoxy table. Nice work! I like the overall build. It came out great!
Honestly this video was way more entertaining than the normal wood tables are. I wouldn't let that be a concern for you.
You may not like doing these types of tables, but man, you're really good at it. That table is marvelous and anyone would be proud to have it in their home. A "one of a kind" piece that speaks to a particular theme. Great job!
instead of wood blocks, why not use resin cast blocks so it can blend with the whole table top.
Or clear plastic, which would be practically invisible. This was the only bit that bugged me, you can see those risers from the sides and beneath in what was otherwise a perfect build.
Plastic would have melted and or moved/warped with hot ass epoxy
@@thomaswalton9089 some uses clear acrylic rods for risers. i cant see any issues here.
what do you think is cheaper scrap wood or resin?
@@donnydarko7624 he uses a lot of resin anyway. what is the point
I really love how you give out your trade secrets so to speak. It makes it so much more genuine and interesting even though I will never get the chance to do this I enjoy the education and your process.
I’ve been playing your videos in the background while I work for the last week and I must say I am hooked. I’m a fan of the commentary and occasional sassy clap backs. I hope one day to be able to afford one of your pieces, I’m obsessed! I have a newfound appreciation for woodworking, you’ve def earned a new subscriber!
Love the channel!
I would love to see an up to date shop tour / tool set up video!
where have u bn..I know nothing about woodworking but luv your monologues
Same. I watch this guy and a British girl that reviews ocean cruise lines. I have zero interest in either subject but I like listening to funny people that are passionate about what they do.
Really admire your professionalism and going out of the way to make the customer experience better by not adding any inflation costs. I was honestly excited to see the long single slab dining table. If you have made one please do let me know
Great story to share while building a ski table. I enjoyed this very much from start to finish.
Kinda surprised to see you use those plywood blocks under the skis! Might have either used pre cast clear epoxy blocks our routed and filled after the initial pour. Either way, great video!
Seriously... what even was that?
I thought he'd route and fill them also. Realistically, who's getting under that table, but it doesn't seem like Cam to let a detail like that slide. He could've even made them a bit of a feature if he made little mountain shaped stands like they were spanning peaks. Idk, it's still a cool table.
I was thinking same. Why wooden blocks? Why?
This is one of those “seeing how the sausage is made” details. I never considered it would matter since nobody will be under the table, but I have around 40 of these comments in the first hour. So rest assured, my next table like this will have optical grade crystal stand-offs to keep the minions at bay 😊
@@BlacktailStudio lol glad to hear it. And I do completely understand where you are coming from. Just surprised is all!
I think I speak for a lot of people here ... I like the way you make your videos, say to us the problems you are having whit the things you build and when have como for the vibes that You transmite in the way you speak and the things when can learn from you ❤
Hi Cam! Your work is really inspiring to me, I have seen all your videos, and I will watch them again. You really inspire with your work. A hug from Uruguay
If only all customers were as well mannered. That goes for the builder as well. Awesomesauce! 🤠
Dang our boy Johnny sins does good work
lol that can’t be the first time he’s heard that😂
The one thing I would have done differently would be to suspend the ski’s on a clear Perspex or Epoxy Block rather than the wood shims which you can see on the reverse side. As one the epoxy is added to the form and sets the clear blocks supporting the ski’s would disappear into the epoxy once set. So the skis would be really be floating the table.
A couple of notes from someone who just loves watching stuff like this:
1) The way the air bubbles get essentially torched out (no idea if that's accurate terminology!) of the epoxy is SO cool and amazingly satisfying to watch. After you poured the epoxy I was thinking, "He's just going to leave it like that, no way!" and then two second later, here came the blowtorch!
2) I am not a woodworker, nor can I afford (maybe ever) any of the beautiful things you create but I found this video so interesting!! Plus it demonstrates to others good approaches to craftmanship and how to do business in an ethical and moral way. If I were looking for someone to create a table or other piece for me, I would not be turned off by you saying that there are certain things you don't like making (it's like that in any profession, from fast food to retail to woodworking to the corporate world).
What would stand out and make me want to work with you is how you wanted to honor the price you originally quoted the customer and were willing to give them what they asked for, even under changed circumstances. And perhaps most importantly, your dislike of making this kind of table didn't translate into you making a bad table! It was still high quality and got the same care and attention as your other work. And you're honest about your mistakes! I love your channel and your videos and this one had me riveted from start to finish! (is that a pun? If so, definitely intended!)
Now a question after my essay: If the epoxy gets so hot that it cracks and whatnot, is there ever a concern that it will combust and catch fire?
This table is outstanding. I love watching your videos. Thank you, I have watched others and I get tired of hearing subscribe, subscribe, subscribe.... I also love your giving heart. God has blessed you with such a talent.
Great storytelling ... and a great endorsement of an ethical craftsman / client relationship. There are lessons to be learnt here. Thanks.
Amazing work !!
Loved this format !
Glad the youtube algorithm put this in my feed. Very cool process and a good story!
I love your videos. I don’t care whether you’re making a video on making an epoxy table, adding a new tool to your shop, making a how to video on wood panelling your toilet or making an wooden fish. You’re one of the best RUclipsrs I watch, your videos are high quality, informative, honest and funny. I watch all of your videos when you upload them and I think the best part of your videos is that when you describe things you’re honest about them and your abilities and it makes them so much more relatable to people who are getting started out not being made to think “if you aren’t born a professional woodworker you’ve got no chance”. I also really appreciate the fact you show your mistakes and own up to them. We all make mistakes and seeing people make them and then show how they fix them but also explain WHY it didn’t work is so important. Keep up the great work!