Walmart Loss Prevention Explained By Former Employee
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- Опубликовано: 2 июл 2018
- What can and can't big box store employees do about shoplifters and loss prevention? Here's a little insight.
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Walmart loss prevention is so easy to spot. I jam things in my pocket and walk around the store for about an hour and then remove things and walk out
That’s fucking stupid!!!! Why mess with them they are trying to do a job!!
After watching a couple of RUclips videos of people tracking down the shoplifter watchers in the Walmart stores, I found that rather humorous and now when I go to my local Walmart I go searching for them myself. I found one guy in the electronics department and started following him. LOL!!!
I did loss prevention at Macy’s, bradlees, and boscovs. Out of the 3 Macy’s was the hardest because of so many dressing rooms with no employees and two exits. Not to mention the size of the store. Boscovs has impressive cameras hd and lots of them. A professional lifter dresses like they have money. They will occasionally take out a knot of cash so security sees it. They don’t lift on the first visit. They don’t look up and act nervous. They visit several times always purchasing something. Then they hit but typically always paid for some of their items.
Doesnt matter, if you go after a person "with money" and you're wrong all you have done is give that well off person a free lawsuit. Loss prevention is NOT law enforcement, they arent even security guards.
Thats also what regular people do when their shopping aswell hahahaha
Whenever i see the money flash move i know they’re going for somthing . Or the pointing thing. Every LP knows the pointing .
I know where I'm doing my shopping
Michael Demarco. LMAO!
Walmart used to go hands on I guess after that old man died with those two guys who held him down they must have changed their policy.
Lies, you can't touch them, but you most certainly can stop the cart. The cart is not them and is Walmart property. So you can hold that cart as long as you got too. If they choose to stay or leave is up to them.
Not going to leave my cart with my property in it. it doesn't matter whether or not they physically touch me directly or not. If they detain me in any way, even if it is verbally, and I have done nothing wrong, it is unlawful detainment. Walmart has a series of steps that their security must follow before they can make a stop. if they did not observe me taking an item from a shelf and walking out of the store without paying for it, they are going to be in serious trouble because they did not follow their own steps.
@@BillSmith-rx9rm this is absolutely true, had a CSM get fired today for “not following the steps” and she grabbed a lady’s cart. The lady made a huge scene and now the CSM is fired for trying to stop a thief.
50% of the stuff goes out the back door and in employee lunch boxes.
I used to work at Walmart, and if you saw someone stealing something then you are to find your supervisor and tell them about what you witnessed! But by the time you found a supervisor, the alleged shoplifter was at home watching the late movie, and telling his or her friends about what they stole from Walmart earlier that day!!!
So what did you actually do all day?
@@MaharlikaAWA I was only part time. I had to restock the shelves.
Hes referring to the people that check receipts not undercover
Wrong, they do not have the right to look into my bags once I have purchased the items. Once the financial transaction has been made makes it a legal transfer of ownership. If I do not want them looking in my bags and my property, they cannot do so.
If unpaid merchandise was placed into your bag after you made your purchase, walmart has the right to detain you.
@@darrylhelton1 did you read what I said? I said once I have purchased the merchandise. Now why would unpaid merchandise be in my bag? That would make me a thief, in which case this it would be an entirely different kind of conversation.
And if one of their employees put unpaid for merchandise in my bag, then again, that is yet another kind of conversation. Perhaps Walmart needs to be stopping their employees and quizzing them.
@@BillSmith-rx9rm Many shoplifters make purchases and enter back into the store to use their bag as a concealment tool. I read what you said and was just trying to have a conversation. Have a great day!
@@darrylhelton1 well, again, you are talking about criminals. As I said, that's an entirely different conversation. What many of us here are saying is that if we make a legitimate purchase it is a legal contract of ownership. Further, no security guard has the authority to physically touch anyone. Even police officers have rules of engagement when it comes to "Hands-On" And, I was just having a conversation with you. I didn't think I said anything derogatory. I apologize if it came off that way.
You also do not have to provide a receipt either. Facts
Walmart needs to pay us cart pushers more 11 ain't nothing
You get paid 11 cause you say AIN"T,......there ain't never enough carts BTW
You tell us that "we're NOT allowed to touch them" (you said that twice) but you never told us why you're NOT allowed to touch them..
Any unwanted touching from anyone is considered assault. They can sue Walmart for assault even if they are guilty of theft.
I put stuff in my pants on purpose. I want their female employees to feel my cock and balls up during their search 😂😂😂😂😂
In some states, you are legally allowed to detain a shoplifter. NY is one of the states. Back in the early nineties, lp would carry handcuffs to restrain violent shoplifters. But now it's not worth it due to the weak bail laws. I'm retired LEO so I know what I'm talking about. I worked both sides.
So your telling me I can go rn and steal so many stuff and ran away.
Yes..but you better swap license plates with a junkyard car, and they have cameras so next time you go to any walmart..you will be trespassed.
Maybe start by stealing an English for Dummies book. 😆
So why not call police to respond and meet you at door, so you can redirect back into asset protection office. You call and hope they catch em. So you get that documentation. Either way when you miss this step loop hole. Huge issue they don't respond. Why the police don't come they busy ( Armageddon).
When I worked at Walgreens my manager and I tackled a customer who was trying to steal. Neither of us ever got in trouble.
walgreens and walmart are 2 different stores and have different rules
You're lucky you didn't get sue.
You don't gotta show the damn receipt! Especially when you just watched me check out 15 feet away at the front door at the damn self-checkout! Wtf #walmartSSrecieptcheckers!
This guy doesn't work for loss prevention maybe he's a supervisor ya they can't touch someone or employees can't also
The real question is how closely does loss prevention watch people and what do those people do to get the attention of loss prevention.
Question 1: very closely , question 2: classified information
@@liquidtruth7954 so then you don't know
@@Renvega77 correct. He dont know. I have never been answered what makes a person suspicious although have been told that is what they look for.
It varies. If you try to steal in my store, very good chance you’re going to jail
Walmart theft prevention security are called (asset protection) AP’s. They are continuously watching and following customers. They walk around in civilian clothes looking for for people of color, and dressed a certain kind of way. One day the all the register was having issues, causing everyone to call for assistance to scan their products. The manager was called because the regular associates couldn’t figure out what was the problem. So the managers scan my items and I paid for them. When we was walking out the door one of the AP man with civilian clothes and no ID grab my friend arm and stop the buggy. We didn’t know who he was and we were so scared. He then checked my receipt to verify that all seven of our items were indeed on the receipt and paid for!!! He never apologize. He just said oh, I see the items and walked away.
@candiceclark97 No! That’s not your point, but that’s my point exactly‼️
At my Walmart we have a asset protection guy and he WILL stop you he WILL touch you. Hell he'll tackle you if he has to.
Will he get fired for that?
@@Renvega77 idk it's not a very big walmart
@@rocknrollrachie6111 they can detain you but I don't think they are supposed to touch you let alone tackle you. At least not where I'm from
@@Renvega77 yeah I had heard they're not supposed to touch you. I also heard (not sure if it's true) that our asset protection guy was running after somebody and hit a lady's buggy and it hit her stomach and her appendix burst or something. So I'm surprised he's not been fired.
@@rocknrollrachie6111 oh wow yeah that lady can sue if that's true. That's crazy and he should be fired for that
the only thing I steal from Walmart is the mio drink mix.
Were not allowed to touch them LOL!!! BET! 😂
They cannot legally touch you or detain you because of company policy AND the fact it can backfire into a lawsuit. The leave that for officers of the law to do, it is THEIR job.
Honestly, yeah its policy. Yet we are told we can and if it backfires we will loose our jobs so some do some dont it depends on the person. Plus most places have cops at all times now
Frys electronics detains via citizens arrest. Every store is different.
@@7ElevenAlphaCentauri arrest for what?
I was a security guard at Asda UK ,in Manchester. We could pretty much do what we wanted. Thieves were thrown on floors ,into holding rooms , the lot..we didn't mess about.. although we were still professional about the job
big man, throwing people around for trying to eat...
Yeah, it was his job. Not his fault people are deadbeats.
@@dukctape trying to eat? It was a supermarket where you had bad ass people stealing. And a lot of the time it wasn’t your average Jo. Violent alcoholic a and or sorts
I suggest everyone look up the state law in their state for a "Citizens Arrest". A citizen or a licensed security officer can stop any other citizen if they themselves have witnessed a crime that falls into the category of a felony. So if you walk away from loss prevention it becomes burglary which is a felony.
unless they falsely accuse you (Which happens alot)
@@northeasternexped9725 certainly, anyone can make a citizen's arrest. But on the other hand, they are opening themselves up to civil liability. They better be damned correct that the person stole something. And how many videos are on RUclips of innocent people being stopped.
As you say, if they are wrong, there's assault, kidnapping, unlawful restraint, civil liability for any injury...... so if uts just a scuffle over a refused receipt check and nothing was stolen, HUGE liability. If they just used paid stickers for larger items this wouldn't even be a thing.
Yes, correct, however if it is a false arrest then time for the checkbook to come out. And anyone may walk away from loss prevention at any time. Without evidence of a crime being committed no one may stop you let alone detain you.
@@danmilosevich Also, any force used on you, is assault, and if "taken to the little room"; false imprisonment. Kick, scream, call 911, press charges, and if the Store Manager doesn't come out, aggressively find his office and take the problem to him. Don't settle in court, maximize the pain for the store due to the liberty lost.
Lol no wonder he doesn’t do the job no more he doesn’t know how to stop a thief
Hahaha. Why do you think they don't mind having this guy explaining this? Nope. Not because they dont care. Its because there full of shit lol. Acting like the "policy" explained here is actually true. 99% of the time they would not do the shit suggested here.
If it were true, the stores would go out of business in no time. So scratch that idea about going to steal some shit from walmart and find a damn job and make money. Grow up y'all.
This is BS .... Walmart can stop you and you could be prosecuted.
This is false there are Walmart employees kinda like detective that carry hand cuffs and that can citizen arrest you if you are caught …… this goes for target as well
I believe they used to do that but after that old man was killed when the two chased him down over a pair of socks he stole killed him they don't go hands on anymore. Most stores don't because of the liability even though the two were acquitted of man slaughter.
Time to wide screen shopping.. don't touch me!
I HATE WalMart.
Bring back Zellers (Canada).
lp snatched my girls purse. they allowed to do that?
Well tell your girl not to steal shit
Alex M shut up you fucking nark
Different states have different laws and legal precedents that determine what a store is allowed to do to a person in their store when they have probable cause to suspect that person of theft.
@Nolo Kobo Most states allow an agent of the store to touch a suspect when necessary to effect a detention and some states even allow them to search people. It's typically store policy that forbids employees or managers from touching or searching people.
I got stopped at Walmart and had receipts for my purchases made on my credit card. They took forever to find the stuff they never apologized. Needless to say I don't shop there no more
You didnt legally have to show them anything. Next time, call the cops then and there, and offer to show THEM the receipts and then mention your lawyer. Seriously, at that point, I would involve the cops, I've already bought the stuff, it's MINE at that point and what they are doing by preventing you to leave is unlawful imprisonment. Call the cops, show them you paid, clear that up and then insist on suing/pressing charges for unlawful detainment. Make it hurt
Then shop in amazon.
That's why I dont work at Walmart. The store I work at "Not Walmart" Is 100% hands on and we use handcuffs.
What store?
@@Renvega77 Safeway.
In all serious , would you be able to tell me where? I work in loss prevention myself , I'm new to it and I'm getting rather tired of not being able to do much about half of the people who run in and sprint out with merchandise
@@liquidtruth7954 you work at Wal-Mart?
@@fitnessaddict5225 I carry a .38 and am trained in the martial arts. Someone tries to cuff me for no reason gonna wish they never met me 😉😅
There are Wal-Mart stores that are allowed to physically pull you back inside. That is a fact.
OmNomicon absolutely. In Canada you’re getting physically detained at a WalMart.
ooooo Fraid not in America! I work at walmart, and no one but security is allowed, and they rarely come in if they're even there!
The loss protection guy tried to tackle me I gave up because someone was calling 911 I did skin my knee up I was bleeding and he told me I put up a good fight then they checked to see how much the merchandise was worth and they said its ove 50 so they had to press charges but they were really nice gave me a free bottle of water and the cop gave me a ticket and they sent me on my way and allowed me to come back and later pled guilty to the charges thought it was all over then I got a letter saying they were sueing me for $250 idk how they can do that and you guys are saying they cant touch you well can I sue them back
The hands on Laws vary by state. It may be illegal in one state yet legal in another.
Matthew Bjordahl first of all you’re a complete pussy from all that I just gathered. Second of all, if you just don’t respond to that letter they will eventually leave you alone and not pursue it.
Got to say this guy might not have been great at his job. You can't force a shoplifter to go with you but you can use verbal judo. And policy does allow for a gentle hand in the middle of the back to guide them to the office but nobody in their right mind would do that anyways. And if it is a cart I'll grab the front of the cart as I'm talking to them and just guide them into the office. If they push the cart harder I'll let go but I haven't had that yet
Gentle hand on the back is battery and guiding them into your office is called criminal confinement.
Its a private persons arrest, it's not battery. Legally, loss prevention may use whatever force is reasonably necessary to effect the private persons arrest. Walmart policy is more restricted than what the law allows for though. But no its not battery.