Eskom’s claim that customers who fail to update their prepaid meters are likely involved in illegal activities unfairly generalizes and stigmatizes users. Technical difficulties, lack of awareness, or financial constraints may prevent updates. Instead of accusations, Eskom should improve its outreach and support for users to complete the process. Holding all non-compliers under suspicion without evidence risks alienating law-abiding customers, undermining trust in the utility.
We urged eskom for many years to please keep on the power,just like we had to wait,they can now wait.
I didn't get those 2 meter numbers and l buy R150 every week
Eskom’s claim that customers who fail to update their prepaid meters are likely involved in illegal activities unfairly generalizes and stigmatizes users. Technical difficulties, lack of awareness, or financial constraints may prevent updates. Instead of accusations, Eskom should improve its outreach and support for users to complete the process. Holding all non-compliers under suspicion without evidence risks alienating law-abiding customers, undermining trust in the utility.
This is not helpful