All of the Cool New Formats Taco Bell is Piloting // A Chat with Chuck Gladney at RestaurantSpaces

There’s been no shortage of coverage around the format experimentation that Taco Bell has been up to in recent years. Whether it’s the revolutionary two-story, four-lane Defy; the continual improvement of its digital-first drive-thru and pickup-only locations; or the bespoke, design-centric, alcohol-serving Cantinas; and more, the chain is constantly pushing boundaries and evolving to meet ever-changing guest needs.
In this conversation with Taco Bell’s Head of Global Design and Architecture, Chuck Gladney, at RestaurantSpaces Spring in Los Angeles, we explored how these concepts were developed, what’s next for Taco Bell concepts, and learn how the iconic brand fosters a culture of industry-leading innovation and creativity like no other.
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