Heidi, I had this happen to me. The stylist sent me home without telling me my hair was broken off in the back. It has been a journey, I used K18, Olaplex and coconut oil, stopped using hot tools and baby my hair for a year. It was tough but we will be on this journey with you. I know you will teach us how to get through this with the style and grace. Your videos are always a learning experience.
I had similar and I ended up cutting it all off into a pixie cut, growing it out and also using Olaplex, various hair oils like Kerastase and Argan oil, and immersed bought K18 when it was released. It took ages. My hair is still so short, like a boyish bob, but I used to have nice long shiny black hair. My graduation photo on my wall has me with that long shiny hair and I look at and thing, it will probably take a years to grow it back to that.
Heidi, I am so sorry this is happening. This is so traumatic. I know how much you are into hair care. My daughter is a junior hair stylist, and I often think and worry about accidents like this. Anyway, we are here for you.
Thank you Christina for your kind words ♥️ It was an accident and unfortunately these things can happen but hopefully it can be reversed to some degree with the new tech available.
Hace unos años, pasé por una experiencia similar y me afectó incluso en mi descanso pero poco a poco lo fui cuidando con buenos productos y cortandome las puntas cada mes, además tomaba unas buenas vitaminas para el fortalecimiento y crecimiento. Se recuperó mi cabello antes de lo que pensaba. Ahora estoy muy pendiente de lo que hacen cuando estoy en la peluquería para las mechas. Ánimo Heidi, tu pelo se va a recuperar ❤
@@Isa-rt3vq q mensaje mas bonito, Isa. Yo detesto ir a la peluqueria por eso. Tengo el pelo rizado y pelirrojo, q de por si sufre mucho, es mas reseco, el desenredo es otro machaque y hago cada cierto tiempo el tratamiento de Olaplex. Creeme. Es una maravilla. Ps: parezco una vendedora tipo Avon🙈😂
Hello again…just another thought…having been a salon owner I definitely would have offered you free conditioning treatments for a full year if someone in my salon had done that damage to your hair !! You have every right to ask for this !! They are lucky you aren’t suing them ! There’s no reason you should have to spend your money on treatments for the damage they caused !! Also closely monitor what type of conditioning treatment they are using and how they are performing the service and definitely speak up if you don’t like or feel comfortable with something !! Please keep us informed of your progress !!
I’ve been through this with a straightening process and it’s so traumatic. We are so helpless in the hands of stylists, we don’t realize how serious the chemicals they are working with. It was only my knowledge of hair care that saved my hair. You are in my heart! I promise it will grow back!
Dear Heidi, I am extremely sorry that this has happened to you. This video gave me bad anxiety and I can only imagine how this situation must make you feel. As a guy with long hair who is also really really attached to his hair as it is sort of a part of me and my personality I can totally relate that this feels much worse than people who say stuff like "it will grow back, its just hair" will ever be able to realize. You and Abbey Young gave me so many tips and I've changed my hair care routine because of your advices and it made my hair twice as full again and I was able to get some babylights. Thank you so much for this. My heart goes out to you and I hope that your hair will be fine again soon. Lots of love and greetings from Germany.
Danke ❤ I love that you shared your male perspective to confirm what I suspected: we’re all emotionally attached to our hair, for some reason. It’s true what they say that it grows back but on my length it may take many many years. 😬Like you said, not a 100% comforting statement. But I am confident that things will get better and better every day.
Thank you for sharing this experience Heidi. I am so sorry this happened to you. I had a similar experience about 6 weeks ago. However my hairdresser didn't say anything was wrong and went ahead and blow dried and flat ironed my damaged hair! When I got home I saw little pieces just falling off like confetti. I was so traumatized. I used Olaplex too and found it did little. Bought K 18 and it seemed to help somewhat. I also used hair masks. It is just now beginning to feel somewhat better. Sending you big hugs.
Omg I cried. I am about to bleach my hair at home and this is such a helpful video to just keep me in check with the reality of bleach effecr on the hair. It looks amazing after all the care you gave it, I am glad you found a way to save it from further damage
Heidi! I feel your pain. This happened to me in my senior year in H.S. and again when I was pregnant. It broke from the roots & took about 3 years years to get my hair back. I can’t believe ppl are still having this happen to them by professionals. I’m so sorry. It’s a costly and emotionally draining experience. 😢 We are here for you!
Oh Heidi. My heart breaks for you. I went through something very similar 2 yrs ago. Then afterward went to a new hairdresser who cut 6 INCHES off my hair. I was DEVASTATED and mourned for my old, beautiful hair. Our hair is our crowning glory. But I have to say, I thought your hair looked really pretty in the video! Thank God you were able to save most of it! ❤❤
Thank you so much Stacy! I can imagine how devastated you were. 💔 We just don’t think this could happen after a salon appointment. So happy you stopped by and left this comment ♥️
Hi my dear Hei… I am too really sorry this happened to you, who loves and takes care of your hair as no one else… you have definitely proven to be the ultimate hair guru… if that happened to me I would only be able to cut it all. Your were wise to record the incident and generous to share it with us. I see it happens more that one would imagine! This video is a must have playbook to hair repair! It will recover soon and thank you very much!! Love you!
I’m so sorry you are going through this and thank you for sharing your experience. I’m going through a similar process with my hair. It’s heartbreaking seeing my hair this damaged. You have absolutely helped me with your notes and tips.
Hello Heidi, I’m sorry about your hair accident. Something similar happened to me many years ago, but with an hair straightening product. I just had to stopped hair coloring or using any harsh chemical. I just did tons of masks and allowed the hair and scalp heal itself. Perhaps, this will be a great opportunity to see the growth of your natural hair color! Your blonde is awesome, but I see that your natural dirty blond hair is gorgeous!
Heidi🌺 You are the epitome of GRACE & RESILIENCE under fire 🌿 All the wisdom & positivity you have imparted to so many is precisely the dignified strength & remunerative brilliance you have in your rehab coalition to fast track this experience in becoming a distant memory. You have never before radiated such eloquent beauty😉 Thank you for sharing invaluable rehabilitative strategies🌿
Awww Zoey! Such precious words ♥️ You lifted my spirit so high! You’re a very gifted writer by the way! Thank you for taking the time to do this for me ♥️
I am so sorry this happened to you. I truly understand the connection with your hair. I had a similar hair catastrophe in the past. You are doing great! I know this help so many.
Omg I hope you never encounter this situation again 🥺 you are such a wonderful and brave person to actually talk about this scary situation and your journey to deal with it . Hope the best for you ❤
What an awful experience for you Heidi 🥺 I lost about 90% of my hair when I was younger due to an eating disorder and remember the anguish of it falling out. *This too shall pass* and with all your meticulous care of it, it will regrow to be as beautiful as it always was. It still looks pretty good considering the trauma it has gone through. ❤
Hi Sandie ♥️ You’re so sweet 🥹 I am deeply sorry you experienced something so difficult 😥 Even worse than this and you’re so generously supporting me with your kind words 🤗 I appreciate you!
You are an expert !! Good job girl recovering your hair !! I almost cried with your experience…. It was really a nightmare. Your hair looks very good now , shiny!
I just recently had a hair catastrophe when my hair was falling out in handfuls after just getting my hair colored brown. Thankfully I did several of the things you mentioned. K 18 being one of them. It’s been 2 months and I can finally brush my hair without tears.
My hair was also damaged from color lighter brown. The stylist said she needs to leave it on for a much extra time because I have curly hair so it won’t absorb the color in the normal time. She didn’t do a test strip, she just put lighter brown and my hair became so fried, and it looked almost blond at the end. Her eyes were huge when she saw how light it was, she said she didn’t realize leaving it on for too long would make it so light and thin. No bleach, just color, and it went pretty straight, like damaged straw hair. Luckily, LUCKILY, I only wanted the ends of my hair lighter brown, to look like sun-kissed at the ends. The ends looked so bad, too light, damaged. I trimmed the ends off by myself and never dyed it again. I’ve done Henna dyes before on my own and they are more subtle and not as strong of a color, only visible in the direct sunlight, but my hair was always healthy after it. But now I don’t do any color, and only blow dry medium WITH a blow dry protectant cream. And tons of leave in conditioner every day twice a day. I wish you the best of luck getting your hair healthy and strong and happy again!
Omg I’m SO SAD to hear this, I know how this feels… IT IS devastating. You have provided wonderful recommendations, thank you for this detailed video.🌷
Heidi my heart literally broke for you! Your video was so awesome and so helpful in many ways, as always! I have been here and it’s truly heart breaking and devastating. You handled it like a champ and used your extreme expertise to once again help us all! You look gorgeous and wow you salvaged what could have been totally horrific and turned it around! God bless these products and your ability to repair what seemed so doomed. Wow. Much love today and always beautiful! 😘
I’m so sorry you are enduring this awful experience. The hair Gods have tested you but your experience will help so many people. Would you be willing to share more details about what exactly the stylist did to your hair? What products did she use/ not use? Did she leave the bleach on too long, etc? Thank you for sharing ❤
Heidi💔💔 noooo, your beautiful hair! I keep watching and writing, so sorry for the multiple edits. This must have been horrifying for you,but your video sharing this experience will no doubt help others! I’m impressed that you were kind about the colorist too. You are so kind. Now, I want to say that your hair looks fine. Not like it did, but still “normal.” You look *lovely* with the pale hair. This whole thing will lead you into a hair recovery series that will be good for you and us. I would never wish this tragedy on anyone (not just your hair,but also your content), my friend, but I believe that good will come from it. 😘🥰🤗😞
Heartbroken 💔 Thank you so much for your positive words! It is looking better and better every day. ♥️ Yes a recovery series would make sense. Thanks again beautiful 🙏🏻
It happened with me after that I gave up to be blonde, gone back to my natural color, cut my hair at home and I took a suplement that makes miracle it is pantogar 3x per day. I feel really sorry for you, Everybody that watches your channel knows how much your hair is important for you. My hair recover but took so long time that I was traumatezed and do everything own my own.
“Everything on my own”… Very well said as it’s a very lonely process. I will look into supplements or anything that will support hair growth. Thank you ♥️
Your Video really is a blessing in disguise. My Hair was melting off at the point were the crown region meets the mids and I was getting really anxious about washing my hair cuz everytime I did, there were thick complete strands just falling off due to the weight of the wet length. After watching your Video a few weeks ago and following your tips, i am back to the normal amount of hairloss during showers and I am so SO thankful to you ❤ also, it felt just good to not go through this hell alone
I tried to go blonde one time only. My hair was utterly destroyed by not one, but two stylists. Three years later, this video is a reminder why I will keep my shiny, virgin soft graying chestnut hair as is forever. It is not worth the trauma.
This happened to me a few months back. I’m still in hair recovery mode. After treatment and a good mask I use a hydrating leave in conditioner and when my hair dries I run a small amount of jojoba through the hair and only wash every 3 days. I do not use heat at all or any damaging hair styles. Silk pillowcase and a braid and satin bonnet for bed. It is slowly recovering and growing out. Hang in there!
I agree, and in my experience, K18 was better than Olaplex for my extreme bleach damage. It was that day, I decided I’m going to live with my natural color even if I hate it, because it was so traumatizing. The best part is I’ve been able to grow it pretty long! With my ashy salt and pepper and silver underlayers, I’m living my best grandma hair life!
I feel ya . Just going through this myself. Sadly i dont think my grey hair looks good enough to be seen out.. i wish i liked it . and therefore never need to color my hair again. When this previously happened to me 24 yrs ago....I just didn't color again and went with ny natural original dark blonde
Cold water doesn’t close cuticles as they don’t actually open and close. Your hair swells up with water no matter what temperature you use. Only product ph different ph can open or close cuticles.
Initially, the top of my head was soooo hot. It seemed like I had fever or something. It is because the hair temperature goes up (when overexposed to bleach) and hence the hair is literally burning off. Cold water really helps with that. Keeps the temperature low and stops further damage. I have also noticed it helps me with my frizz. I used other products for the right ph later.
This happened to me for my 50th birthday, 8 years ago. My hair was shorter than yours and I ended with nothing at the front, all the sides were broken and a lot of the top. All I had was hair at the back. The woman in the salon was so intent on serving 4 other drop ins, she left mine on too long. I could see it coming out and questioned her. She said oh just be careful with it! It took approx 5 years for my hair to grow back, I never bleached it again. It’s great now, but at the time, nothing helped. I was mortified. I’m sure yours will be fine in time. I wish you luck. ❤
I'm so sorry this happened. I know you can do this though. I wanted to note that I don't think 'some' heat is bad. In fact, you don't want your hair to sit wet or blowdry on cold for a super long time. Better to blowdry with a bit of heat to dry the hair, then leave it to dry the rest of the way. I think there is a study that has shown this to be effective as well. My thoughts are with you. Thanks for sharing - I did this to myself years ago. I now know the exact time to leave bleach on my hair to get what I want without major damage.
Thank you for your beautiful video. I’m sorry about your hair. This has showed me a lesson of not coloring my hair ever again I had the same experience as you did five years ago and that’s why I stop bleaching my hair and it’s all natural now and long and vibrant and healthy.
Oh no! This would be traumatizing for most people, but for someone who makes hair-related content this must have been absolutely devastating! Thank you for sharing. This will help so many people who find themselves in the same position.
Heidi tu eres un rayito de sol hecho persona y escucharte así me rompe el corazón. Nuestro cabello es parte de nuestra identidad, así que tu frustración es entendible. Siento mucho lo que te paso. Gracias por compartir tu experiencia, puede ayudar mucho a alguien que tristemente le pasó lo mismo. Te mando mucho amor, todo saldrá bien. 💞
Gracias Lucia! Que dulces palabras ♥️ Confío en que de acá en adelante todo va a ir mejorando día a día! Lamentablemente son cosas que ocurren. Abrazo 🤗
Omg I’m so sorry to hear about this Heidi. I have been watching you for years now and you’ve helped me so much. I hope it gets better for you. Love you ❤️
So many of us care about you. I'm so sorry. I can't imagine the situation being handled with more knowledge and care ... and then you share the trauma with us. Thank you. If good wishes can heal hair, I'm sure your hair must be receiving good healing vibes. Take care. xo
Wow!! I can totally understand your despair! Nothing affects us like our hair and how it looks. You look beautiful ! Good job, Heidi! Mine is falling out and thinning ( I’m older) and I’m thinking bleaching / highlights every 6 weeks is too much for me now. Thank you for sharing this with us!! You are a godsend! Looking forward to more updates. Thank you for the product recommendations, also!
Heidi, the thing that you need is a protective style you need to get some extensions put in your hair to protect. It is called a protective style nearest stylist that do that especially with her that’s been damaged with bleach.
I’m sorry to hear this happened to you. I also went through this twelve years ago and my hair did fall out. But my scalp was also burned. I was too ashamed to go to anyone to get help or advice. Some of my hair did grow back but I still have a very wide part and a receded hairline. Yes there are definitely worse things in the world but as my hair has always been my crowning glory, I had beautiful hair and it is now destroyed it has had a really bad effect in my self esteem. I think you will be ok because you are looking after it well but I just didn’t know what to do. You are really good to share this video because I’m sure you will help a lot of people.
@@heidiguttenberg it’s 12 years ago now unfortunately it was too late when I realised how much damage was done and I wasn’t careful with my hair after like you were. I went to another hairdresser for advice she said just buy another hair colour put it over the colour it had gone from dark brown to various shades of orange which I was most concerned about at the time. I think with the shock of it it was a few days before I realised my scalp was burned too. I should have gone to a dermatologist. I still have a bald patch at the front and my parting is very wide. I honestly think you have stopped any further damage by the way you have handled it. Hope your hair heals fast. 😘 I think your video will really help people.
I am so sorry this happened to you. I know exactly how you feel as the same happened to me just over a year ago - thankfully however it was on the back section of my hair where she used a stronger developer. As you, I take great pride in my hair so it was very difficult to deal with. One year on, I feel better about my hair but… i have major trust issues with hairdressers these days.
Thank you so much for sharing this with me ♥️ The trust issue is a real thing 😬 My roots are growing and on one hand I am happy on the other I dread that I’m running out of time to decide on what to do. What did you do?
@Heidi I just waited it out! What else can we do. First months were so difficult as my short stubby hair was just sticking up and I looked ridiculous! I just sucked it up. Once it grows a little, you can stick them down with some hair spray. And now after a year the short hair are 12 cm or so long so they blend in well enough… it’s not fun… FYI i am a regular olaplex user and my hairdresser also used olaplex and did the treatment as always. But there is only so much olaplex can do.. there is no real way to reverse that kind of damage tbh.
@@relarras yes, patience is key! I think in 2 months it will be less noticeable. What I meant to say is what did you do about your root touchups after the incident as I see on your pic you’re a blond too.
Aw Heidi I am so sorry you are going through this after all the care you take to get your hair in the best condition possible,,,as you say no hairdresser wakes up thinking there going to fry someone's hair today but for you to stay calm and not react says a lot of how kind thoughtful empathy women you are ❤ I wish they're where more Heidi's in the world,,I know you will get your hair back to it's once best condition again stay positive Heidi and take care 😢❤ lou
Uuufff Heidi, lamento mucho todo por lo que estás pasando, pero sé que eres una mujer fuerte y saldrás adelante!! Espero que nadie más pase por lo mismo. Por supuesto te seguiremos apoyando y viendo tus hermosos videos y contenido que me han ayudado muchísimo, y estoy seguro que la experiencia por la que estás pasando le servirá a muchas personas de igual modo. Gracias por compartir tus sentimientos y expresar todo tu proceso. Abrazos y mucha fuerza y ánimo
Hi Heidi.. I'm so sorry this happened to you.. It happened to me as well and financially I couldn't afford the products so I had to shave off my hair.. I looked awful for 2 years while it was growing out. Everyone said it's just hair and it will grow back but I looked and felt horrendous.. It changed my whole personality. I feel for you. Remember to drink your folic acid and keep us up to date on your hair journey. Sending you much love 💐 🌷 🌸 💕
You have such beautiful skin and face you could be bald and still be so beautiful! I had my hair burned off about 4 years ago. I stopped going blond. It grew, then I decided this year to go blond again. Tons of breakage again. I love being blond, but is it worth the loss of length and fullness? I use k18, and it helps but still have daily breakage. Sorry your going thru this too. My hair is multi colors too.
This hurt my soul! Im a hair product junky too, I would HIGHLY recommend Redken Extreme Anti Snap Leave In Treatment! Its genuinely one of the few products that I've tried that has worked right away! It will make your hair strong again and keep it from snapping in the future.
Dear Heidi. My heart goes out to you, what a horrible experience. As women we strive to always have hair that looks it's very best, this is why it's called our Crowning Glory. Wishing you and your hair a speedy recovery ❣️
Two years ago I had thick waist length hair and suddenly decided to cut it into a Bob. Just weeks after that I was involved in a serious burning accident and lost a lot of my hair fortunately not up to my scalp. 18 months later I still have portions of hair at the top looking like badly chopped layers. Most of the hair is growing except for those very top, outside parts. I can't afford fancy products so for me it's all about techniques and methods. I can't wait to see my hair thick, glossy and waist length again, but I know that if I had not cut it short my entire head would have burned.
Heidi, dear...oh my gosh!!! I can't believe this! I am literally crying....Girl, you are such a sunshine, and to see you this sad and to hear your voice shaking just brakes my heart😢 This is a nightmare....You still look gorgeous, by the way. The hair will grow back, of course, it just will take time, dear. Hang in there, we are with you in our thoughts. Big hugs💗
I'm so sorry. I've followed you for years for hair advice especially after I was fry-lighted by a professional after the pandemic and I was devastated. It wasn't a cheap salon either! He overlapped and I don't know why he would and I was so upset but I've been on a journey to my natural color now. Actually another stylist I know had her hair fried recently by another stylist as well!!!!! She had to cut her hair super short . I'm done trusting anyone with my hair especially color. Consider letting your roots grow and see how you feel about it. It may suit you better than you think. Much love, you will get through this
happened the same to me. i used olaplex 0 and 3, k18, a lot of oil and moisturizing, but during the course of 2 months all the affected hair became short, nothing i did actually stopped the breakage from happening. initially, i had one string of hair, but after 2 months the entire upper section was short. so pixie... no product stopped the destruction from happening...
Dear Heidi, I just want to send you love and hugs because I know how traumatic it all is... I'm sure you are gonna get through this and your hair is looking better even now, but for us girls, hair is so so important so I get it. I also had a bleach disaster in salon, but not as nearly as you and I get all the sadness and panic and just wanting to turn back the time. You have the best products and you really know what you're doing so I have no doubt that your hair will be amazing in just couple of months. ❤️❤️❤️🥰🥰🥰
I am going thru this just now. I’m on day 16 and totally sold on that k18 product. I’ve been going to the salon 2 a week to get it washed and treated with olaplex. I use the Kerastase night treatment and the oil on a daily basis and I really think that’s the only thing that’s been helping a little. Thank you for sharing
Sweet beautiful Heidi, I am so very sorry this happened to you. 😔 Sending you lots of love. I think your hair will get better in time. Thank you for being brave enough to share all of this with us. I am sure this info will help others out there. Praying for you! 🙏
Hairdresser over bleached my hair and i immediately bought k18 and used it every wash for 6 weeks…so at least twice a week….my hair stopped breaking off…..got stronger….Now I use k18 once a month. That stuff is worth every penny
Have you tried the new Dyson Airstrait hair dryer? I’ve been using it and absolutely love it. I think it’s amazing and I will never go back to regular blow drying. It leaves hair shiny and silky. I have heavily highlighted fragile long hair. It dries your hair without heat plates and without using a brush on already fragile wet hair. It leaves hair dry and straight in just minutes. I let my hair air dry for about 1 hour and then use it. I think that it works best when hair is not soaking wet. ❤❤❤❤❤
I’m so sorry you went through this horrible experience but it doesn’t look bad, and yes it could have been so much worse. I’m sure in a couple of months after weekly repair treatments you will be back to normal ❤️🙏
I feel your horror 😢. The nr 1 product that saved my hair was Philip Kingsleys Elasticizer. You really should give it an honest try and it can not be used too much ❤
A similar situation just happened to me. My hair was mushy noodles. I've done the aphogee 2 step treatment which helped tremendously and then the redken acidic bonding treatment in 16 percent. I'm still having a bit of breakage so I ordered the coconut oil and ( jojoba) which works well for my super thick hair. The K18 is out of my price range- do you know of any dupes out there?
Heidi you're an angel. Thank you for sharing your experience and for being so so honest with your intentions to help all of us. Pray that you get all your gorgeous hair back. Even with your damaged hair and new parting, you look gorgeous. Stay blessed gal!! A suggestion to help you grow your hair faster, maybe you can try The Ordinary's Multi Peptide scalp serum as well which will Target new hair to grow faster. Lots of love ❤
@@heidiguttenberg My experience has been great so far. I have been using it since the past 3 months now and have received unexpected good compliments on my hair from some of my friends. They have noticed the difference in my hair. Hope you experience the same :)
I am literally going through this now, except the hairdresser tried to cover up the damage with a protein treatment she made me pay for, and now half my hair has broken off. I literally have a mullet right now.
I have alopecia and my hair is also very coarse. The only things that work for me to prevent and cap any existing damage were bond builders, protein treatments like aphogee and a diy protein treatment i make at home, coconut oil to seal any leave ins ect. I also wear wigs during periods my hair falls out.
Oh sweet Heidi! As I’m watching your video, I feel your pain. I went through a similar situation over 20 years ago with a perm. I decided not to go to my regular hairdresser because she was on vacation and I wanted some beachy waves. She decided to leave my hair wet and as I was driving home, I could see me turning into an Afro. Literally my heart went in my mouth as yours probably did too. I get home and I call her and she said she doesn’t know what happened. She use the gentlest formula but that’s not what my hair was saying. I cried and cried didn’t know what to do. They said to wash your hair when you have a perm and it will come out but it didn’t. Even using a flat iron wasn’t doing the trick. It was actually making it worse. We’re here for you! Lately I’ve been using the hair density in my scalp from the Ordinary and it seems to help with a lot of hair growth. Also, you might wanna try mix in a little bit of castor oil with the coconut oil. Castor oil really helps with strengthening the hair and regrowth. Sending you big big hugs!🤗🤗🤗
Heidi no sabes cuanto lamento que te hayas pasado o que aun estes pasando por esto. Es terrible! yo soy igual que tu en cuanto a probar y cuidar mi cabello con productos caros y se lo mucho que esto debió afectarte...una verdadera PESADILLA...espero que se esté recuperando tu cabello y tu confianza, eres hermosa de cualquier modo. muchas cariños y mucha fuerza!
Oh Heidi, I'm am heartbroken for you. I would feel exactly the same. Considering how much time, effort, and money you put into maintaining and improving your hair, it is understandable you are completely devastated. Hoping with lots of TLC your hair bounces back.
You‘re beautiful and at the end of the day, it‘s only hair that will grow back and you‘re stunning anyways ❤ Meanwhile your viewers are here watching you taking care of your hair as usual 😘
Just so sorry - wow - I've had similar feelings about hair accidents although they weren't as extreme and I know I would be shaken too. It's not just hair. I hope you're able to feel more comfortable soon styling your hair and get to the point where you can enjoy it again!
Saw your short video about this sad experience. So sorry you went through this experience. That hair stylist definitely doesn't have any idea of hair chemistry and how to mix the substance, not to mention to add a bond repair - olaplex usually - during the process. I know how much time and money - quality products you invest into your hair care treatment and it must be traumatic for you. Take it step by step and I recommend regular trims - even if it means no more long hair for a while . Best of luck on your journey
Hello Heidi. Just checking in on you and your progress. I purchased several of the items you're currently using. I'm due my root touch up, but am really hesitant now. Much love, Becca in S. Texas
Hi Heidi, it is a great video, you've explained very well my feelings after my hair was burned out 9 weeks ago, I made a balayage in a salon where they didn't know what do they do, the result was a disaster and my very long hair was destroyed, then my self-stream was damaged. looking for solutions I discovered Olaplex and K18, I think K18 is superior because was the only that worked to make the ends softer and flexible, I also use the K18 oil. Another products that helped to avoid the gum sensation were Alfaparf blue and cells of argan oil together with the restructuring liquid, that was magic. But I insist, K18 is the solution for burned and broken bleach hair.
Hey I'm so sorry you had this experience. I think your doing everything right, the only other suggestion I can offer is to actually use a sleep bonnet (lilysilk offers some good ones) because it's going to protect any damaged areas even a little more. Your doing a great job ❤ I think the hair will recover well from this incident.
I am so upset for you Heidi. Your hair was gorgeous and you are still beautiful. But this is upsetting. Haven't finished watching yet but had to put this out there. And you are a saint for trying to help others through your misfortune.
Heidi, I'm so sorry for this experience! I've been in that situation before, and those magic products were not even close to being released. I can give you two recommendations. 1. To wash out oil, try to use a hair conditioner. Any cheap or least favourite will do the job. 2. Instead of face hyaluronic acid treatment, check out Amika overnight hydration mask. It is a perfect one! I hope you find a specialist who can help you.
Hi Darling, Omg im so sorry for you!!! This is something, that nobody wants to go trough. As a hairdresser i can only say that what your are doing is great! The only thing i would change is to use a good leave in Conditioner instead of Coconutoil. I can recommend you the whole Kerastase Therapiste line including the pre-shampoo treatment an the sealer at the end. They work amazing on damaged, overprossesed hair! Stay strong bella! Greetings from Switzerland😘
Gosh I’m so sorry! Idk how professionals do this. This happened to me at home while doing highlights and I was shaking my hair was breaking off so fragile. I thought I should’ve done this at the salon but it’s worst sometimes there they don’t really care about the integrity of someone’s hair. I hope your hair is in better state now
Thanks for your empathy 💗 Sorry this happened to you! And yes, there’s good and bad professionals in every field I guess. It’s getting better but I think I need a full more year of growth.
Thank you, thank you for this video. I went trough this about a week ago and I have a very long hair like you. It wasn't that much fried but it was extremely dry. I didn't want to wash it with shampoo so soon as I usually do it every 6 to 8 days, so I applied 2 hair masks one after another for probably 30 mins each. Then I applied ampules for damage hair and then leave-in conditioner. It felt much softer, the ends were still breaking, but much, much less. After 2 days I applied Olaplex 3 for about 40 mins, then mask for another 15, then again ampules for damage hair and then leave-in conditioner. All products I use are for professional use. So far my hair looks much more hydrated and I think maybe I saved it. The hairdresser did it very patchy also but I think for now I will have to leave it as it is to save my hair. And this is a hairdresser I use for a decay now. She didn't even apology - she was very fast to finish me and I was kind of wondering what is going on. I saw it when I went home as I couldn't believe after all those years and monthly visits (as I need my regrowth dyed) she can do such a thing. I understand it can go wrong but I deserve at least and apology. Thank you again for this video, I definitely will watch it a few times to try to save my hair also and not to need to cut it shorter.
I’m a cosmetologist and I love the k 18 I just bought some yesterday and my sister used it as well. She didn’t hear about it was new back then. And her hair was really damaged from bleach and it worked in my hair feels like hair again.
Heidi, I had this happen to me. The stylist sent me home without telling me my hair was broken off in the back. It has been a journey, I used K18, Olaplex and coconut oil, stopped using hot tools and baby my hair for a year. It was tough but we will be on this journey with you. I know you will teach us how to get through this with the style and grace. Your videos are always a learning experience.
I can’t believe she didn’t tell you 😲💔Thanks for being here for me Jan 💕
I had similar and I ended up cutting it all off into a pixie cut, growing it out and also using Olaplex, various hair oils like Kerastase and Argan oil, and immersed bought K18 when it was released. It took ages. My hair is still so short, like a boyish bob, but I used to have nice long shiny black hair. My graduation photo on my wall has me with that long shiny hair and I look at and thing, it will probably take a years to grow it back to that.
Heidi, I am so sorry this is happening. This is so traumatic. I know how much you are into hair care. My daughter is a junior hair stylist, and I often think and worry about accidents like this. Anyway, we are here for you.
Thank you Christina for your kind words ♥️ It was an accident and unfortunately these things can happen but hopefully it can be reversed to some degree with the new tech available.
@@heidiguttenbergOLAPLEX does MAGIC. ❤
Hace unos años, pasé por una experiencia similar y me afectó incluso en mi descanso pero poco a poco lo fui cuidando con buenos productos y cortandome las puntas cada mes, además tomaba unas buenas vitaminas para el fortalecimiento y crecimiento. Se recuperó mi cabello antes de lo que pensaba. Ahora estoy muy pendiente de lo que hacen cuando estoy en la peluquería para las mechas. Ánimo Heidi, tu pelo se va a recuperar ❤
@@Isa-rt3vq q mensaje mas bonito, Isa. Yo detesto ir a la peluqueria por eso. Tengo el pelo rizado y pelirrojo, q de por si sufre mucho, es mas reseco, el desenredo es otro machaque y hago cada cierto tiempo el tratamiento de Olaplex. Creeme. Es una maravilla.
Ps: parezco una vendedora tipo Avon🙈😂
@@Isa-rt3vq gracias por el ánimo Isa! Que pena que somos tantas que nos pasó. Sin dudas, me va a costar muchísimo volver a confiar.
Hello again…just another thought…having been a salon owner I definitely would have offered you free conditioning treatments for a full year if someone in my salon had done that damage to your hair !! You have every right to ask for this !! They are lucky you aren’t suing them ! There’s no reason you should have to spend your money on treatments for the damage they caused !! Also closely monitor what type of conditioning treatment they are using and how they are performing the service and definitely speak up if you don’t like or feel comfortable with something !! Please keep us informed of your progress !!
Thanks so much Donna! I wish I had gone to your salon ♥️
I’ve been through this with a straightening process and it’s so traumatic. We are so helpless in the hands of stylists, we don’t realize how serious the chemicals they are working with. It was only my knowledge of hair care that saved my hair. You are in my heart! I promise it will grow back!
keratin or just a straightener?
@@serenalovescats it was a keratin treatment a stylist put on top of my already chemically straightened hair. It was awful.
@@MychelleBellydance oh i’m so sorry that must have been horrible :(( glad that you’re doing well now though!!
Dear Heidi, I am extremely sorry that this has happened to you. This video gave me bad anxiety and I can only imagine how this situation must make you feel. As a guy with long hair who is also really really attached to his hair as it is sort of a part of me and my personality I can totally relate that this feels much worse than people who say stuff like "it will grow back, its just hair" will ever be able to realize.
You and Abbey Young gave me so many tips and I've changed my hair care routine because of your advices and it made my hair twice as full again and I was able to get some babylights. Thank you so much for this. My heart goes out to you and I hope that your hair will be fine again soon. Lots of love and greetings from Germany.
Danke ❤ I love that you shared your male perspective to confirm what I suspected: we’re all emotionally attached to our hair, for some reason. It’s true what they say that it grows back but on my length it may take many many years. 😬Like you said, not a 100% comforting statement. But I am confident that things will get better and better every day.
Thank you for sharing this experience Heidi. I am so sorry this happened to you. I had a similar experience about 6 weeks ago. However my hairdresser didn't say anything was wrong and went ahead and blow dried and flat ironed my damaged hair! When I got home I saw little pieces just falling off like confetti. I was so traumatized. I used Olaplex too and found it did little. Bought K 18 and it seemed to help somewhat. I also used hair masks. It is just now beginning to feel somewhat better. Sending you big hugs.
OMG! That’s soooo wrong 🫣 I’m sorry this happened to you 😢 I guess we’re in this journey together now. ♥️ It will get better every day.
Omg I cried. I am about to bleach my hair at home and this is such a helpful video to just keep me in check with the reality of bleach effecr on the hair. It looks amazing after all the care you gave it, I am glad you found a way to save it from further damage
Heidi! I feel your pain. This happened to me in my senior year in H.S. and again when I was pregnant. It broke from the roots & took about 3 years years to get my hair back. I can’t believe ppl are still having this happen to them by professionals. I’m so sorry. It’s a costly and emotionally draining experience. 😢 We are here for you!
Oh no! Twice! 💔😩 Honestly, I can’t believe this is such a common thing 🫣
@@heidiguttenbergthat happened to me last September. 😢
@@fec9496 oh nooo 😢 And how are things now?
@heidiguttenberg is way better. Now my hair is on my shoulders length. Thankfully, using k18 that my nail tec got for me. Tks for asking ☺️
@@fec9496 you’ve got this!
Oh Heidi. My heart breaks for you. I went through something very similar 2 yrs ago. Then afterward went to a new hairdresser who cut 6 INCHES off my hair. I was DEVASTATED and mourned for my old, beautiful hair. Our hair is our crowning glory. But I have to say, I thought your hair looked really pretty in the video! Thank God you were able to save most of it! ❤❤
Thank you so much Stacy! I can imagine how devastated you were. 💔 We just don’t think this could happen after a salon appointment. So happy you stopped by and left this comment ♥️
Hi my dear Hei… I am too really sorry this happened to you, who loves and takes care of your hair as no one else… you have definitely proven to be the ultimate hair guru… if that happened to me I would only be able to cut it all. Your were wise to record the incident and generous to share it with us. I see it happens more that one would imagine! This video is a must have playbook to hair repair! It will recover soon and thank you very much!! Love you!
I’m so sorry you are going through this and thank you for sharing your experience. I’m going through a similar process with my hair. It’s heartbreaking seeing my hair this damaged. You have absolutely helped me with your notes and tips.
Hello Heidi, I’m sorry about your hair accident. Something similar happened to me many years ago, but with an hair straightening product. I just had to stopped hair coloring or using any harsh chemical. I just did tons of masks and allowed the hair and scalp heal itself. Perhaps, this will be a great opportunity to see the growth of your natural hair color! Your blonde is awesome, but I see that your natural dirty blond hair is gorgeous!
Heidi🌺
You are the epitome of GRACE & RESILIENCE under fire 🌿
All the wisdom & positivity you have imparted to so many is precisely the dignified strength & remunerative brilliance you have in your rehab coalition to fast track this experience in becoming a distant memory.
You have never before radiated such eloquent beauty😉
Thank you for sharing invaluable rehabilitative strategies🌿
Awww Zoey! Such precious words ♥️ You lifted my spirit so high! You’re a very gifted writer by the way! Thank you for taking the time to do this for me ♥️
I am so sorry this happened to you. I truly understand the connection with your hair. I had a similar hair catastrophe in the past. You are doing great! I know this help so many.
Thank you so much! ♥️ I can’t get over how many of us have experienced something like this. Just unbelievable 🔥😳
Omg I hope you never encounter this situation again 🥺 you are such a wonderful and brave person to actually talk about this scary situation and your journey to deal with it . Hope the best for you ❤
What an awful experience for you Heidi 🥺 I lost about 90% of my hair when I was younger due to an eating disorder and remember the anguish of it falling out. *This too shall pass* and with all your meticulous care of it, it will regrow to be as beautiful as it always was. It still looks pretty good considering the trauma it has gone through. ❤
Hi Sandie ♥️ You’re so sweet 🥹 I am deeply sorry you experienced something so difficult 😥 Even worse than this and you’re so generously supporting me with your kind words 🤗 I appreciate you!
You poor thing!!! So sorry this happened to you Heidi!!! I am sure this video will help and comfort alot of people. Sending you a big hug❤
Thanks Meaghan ❤ Big hugs to you too!
You are an expert !! Good job girl recovering your hair !!
I almost cried with your experience…. It was really a nightmare. Your hair looks very good now , shiny!
Thank you so much! 🙏🏻 You’re too kind Sandy! Your words are much appreciated! Inhope I can get it to bounce back soon! ♥️
I just recently had a hair catastrophe when my hair was falling out in handfuls after just getting my hair colored brown. Thankfully I did several of the things you mentioned. K 18 being one of them. It’s been 2 months and I can finally brush my hair without tears.
This breaks my heart 💔 And you didn’t even had your hair bleached. That must have been shocking for you!
Brown colour shouldn’t be damaging !! Why did you get damaged hair ? Thanks for explaining ❤️
I think it was a combination of stress, rapid weight loss and chemicals
@@aturnerw well I’ll do anything for rapid weight loss , ready to give up on my hair jewellery and husband 😂😂😂
My hair was also damaged from color lighter brown. The stylist said she needs to leave it on for a much extra time because I have curly hair so it won’t absorb the color in the normal time. She didn’t do a test strip, she just put lighter brown and my hair became so fried, and it looked almost blond at the end. Her eyes were huge when she saw how light it was, she said she didn’t realize leaving it on for too long would make it so light and thin. No bleach, just color, and it went pretty straight, like damaged straw hair. Luckily, LUCKILY, I only wanted the ends of my hair lighter brown, to look like sun-kissed at the ends. The ends looked so bad, too light, damaged. I trimmed the ends off by myself and never dyed it again. I’ve done Henna dyes before on my own and they are more subtle and not as strong of a color, only visible in the direct sunlight, but my hair was always healthy after it. But now I don’t do any color, and only blow dry medium WITH a blow dry protectant cream. And tons of leave in conditioner every day twice a day.
I wish you the best of luck getting your hair healthy and strong and happy again!
Omg I’m SO SAD to hear this, I know how this feels… IT IS devastating. You have provided wonderful recommendations, thank you for this detailed video.🌷
Heidi my heart literally broke for you! Your video was so awesome and so helpful in many ways, as always! I have been here and it’s truly heart breaking and devastating. You handled it like a champ and used your extreme expertise to once again help us all!
You look gorgeous and wow you salvaged what could have been totally horrific and turned it around! God bless these products and your ability to repair what seemed so doomed. Wow.
Much love today and always beautiful! 😘
I’m so sorry you are enduring this awful experience. The hair Gods have tested you but your experience will help so many people. Would you be willing to share more details about what exactly the stylist did to your hair? What products did she use/ not use? Did she leave the bleach on too long, etc? Thank you for sharing ❤
Heidi💔💔 noooo, your beautiful hair! I keep watching and writing, so sorry for the multiple edits. This must have been horrifying for you,but your video sharing this experience will no doubt help others! I’m impressed that you were kind about the colorist too. You are so kind.
Now, I want to say that your hair looks fine. Not like it did, but still “normal.” You look *lovely* with the pale hair. This whole thing will lead you into a hair recovery series that will be good for you and us. I would never wish this tragedy on anyone (not just your hair,but also your content), my friend, but I believe that good will come from it.
😘🥰🤗😞
Heartbroken 💔 Thank you so much for your positive words! It is looking better and better every day. ♥️ Yes a recovery series would make sense. Thanks again beautiful 🙏🏻
@@heidiguttenberg I know. So sorry it happened. Thinking of you.
It happened with me after that I gave up to be blonde, gone back to my natural color, cut my hair at home and I took a suplement that makes miracle it is pantogar 3x per day. I feel really sorry for you, Everybody that watches your channel knows how much your hair is important for you. My hair recover but took so long time that I was traumatezed and do everything own my own.
“Everything on my own”… Very well said as it’s a very lonely process. I will look into supplements or anything that will support hair growth. Thank you ♥️
Your Video really is a blessing in disguise. My Hair was melting off at the point were the crown region meets the mids and I was getting really anxious about washing my hair cuz everytime I did, there were thick complete strands just falling off due to the weight of the wet length. After watching your Video a few weeks ago and following your tips, i am back to the normal amount of hairloss during showers and I am so SO thankful to you ❤ also, it felt just good to not go through this hell alone
Luciiii 🥹 I’m sooo sorry you had to go through this too 💔 Your words mean the world to me. Your comment is a blessing for me 😃
I tried to go blonde one time only. My hair was utterly destroyed by not one, but two stylists. Three years later, this video is a reminder why I will keep my shiny, virgin soft graying chestnut hair as is forever. It is not worth the trauma.
I’m sorry you experienced it too 💔 Bleach is a weapon ☹️
This happened to me a few months back. I’m still in hair recovery mode. After treatment and a good mask I use a hydrating leave in conditioner and when my hair dries I run a small amount of jojoba through the hair and only wash every 3 days. I do not use heat at all or any damaging hair styles. Silk pillowcase and a braid and satin bonnet for bed. It is slowly recovering and growing out. Hang in there!
I agree, and in my experience, K18 was better than Olaplex for my extreme bleach damage. It was that day, I decided I’m going to live with my natural color even if I hate it, because it was so traumatizing. The best part is I’ve been able to grow it pretty long! With my ashy salt and pepper and silver underlayers, I’m living my best grandma hair life!
I feel ya . Just going through this myself. Sadly i dont think my grey hair looks good enough to be seen out.. i wish i liked it . and therefore never need to color my hair again. When this previously happened to me 24 yrs ago....I just didn't color again and went with ny natural original dark blonde
Cold water doesn’t close cuticles as they don’t actually open and close. Your hair swells up with water no matter what temperature you use. Only product ph different ph can open or close cuticles.
Initially, the top of my head was soooo hot. It seemed like I had fever or something. It is because the hair temperature goes up (when overexposed to bleach) and hence the hair is literally burning off. Cold water really helps with that. Keeps the temperature low and stops further damage. I have also noticed it helps me with my frizz. I used other products for the right ph later.
This happened to me for my 50th birthday, 8 years ago. My hair was shorter than yours and I ended with nothing at the front, all the sides were broken and a lot of the top. All I had was hair at the back. The woman in the salon was so intent on serving 4 other drop ins, she left mine on too long. I could see it coming out and questioned her. She said oh just be careful with it! It took approx 5 years for my hair to grow back, I never bleached it again. It’s great now, but at the time, nothing helped. I was mortified. I’m sure yours will be fine in time. I wish you luck. ❤
Thank you for sharing your story 💔 I can’t believe this was your “birthday gift”. 😩 Happy it’s in the past for you ♥️
I'm so sorry this happened. I know you can do this though. I wanted to note that I don't think 'some' heat is bad. In fact, you don't want your hair to sit wet or blowdry on cold for a super long time. Better to blowdry with a bit of heat to dry the hair, then leave it to dry the rest of the way. I think there is a study that has shown this to be effective as well. My thoughts are with you. Thanks for sharing - I did this to myself years ago. I now know the exact time to leave bleach on my hair to get what I want without major damage.
Thank you for your beautiful video. I’m sorry about your hair. This has showed me a lesson of not coloring my hair ever again I had the same experience as you did five years ago and that’s why I stop bleaching my hair and it’s all natural now and long and vibrant and healthy.
Oh no! This would be traumatizing for most people, but for someone who makes hair-related content this must have been absolutely devastating! Thank you for sharing. This will help so many people who find themselves in the same position.
Thank you so much for putting yourself in my shoes 💕
Oh my goodness! Watching this gave me anxiety!!😢
I'm so sorry you had to go through this, you have the best hair!!❤
Thanks for your words Olivia ♥️🙏🏻
Heidi tu eres un rayito de sol hecho persona y escucharte así me rompe el corazón. Nuestro cabello es parte de nuestra identidad, así que tu frustración es entendible. Siento mucho lo que te paso. Gracias por compartir tu experiencia, puede ayudar mucho a alguien que tristemente le pasó lo mismo. Te mando mucho amor, todo saldrá bien. 💞
Gracias Lucia! Que dulces palabras ♥️ Confío en que de acá en adelante todo va a ir mejorando día a día! Lamentablemente son cosas que ocurren. Abrazo 🤗
Omg I’m so sorry to hear about this Heidi. I have been watching you for years now and you’ve helped me so much. I hope it gets better for you. Love you ❤️
Your comment means the world to me ❤ Thank you 🙏🏻 Love you too!
So many of us care about you. I'm so sorry. I can't imagine the situation being handled with more knowledge and care ... and then you share the trauma with us. Thank you. If good wishes can heal hair, I'm sure your hair must be receiving good healing vibes. Take care. xo
I love your accent and the sound of your voice and the cadence of your speech. You'll do well online. ❤
Thank you for your compliments! So sweet 🥹
Wow!! I can totally understand your despair! Nothing affects us like our hair and how it looks. You look beautiful ! Good job, Heidi! Mine is falling out and thinning ( I’m older) and I’m thinking bleaching / highlights every 6 weeks is too much for me now. Thank you for sharing this with us!! You are a godsend! Looking forward to more updates. Thank you for the product recommendations, also!
Omg !! That’s why i stopped bleaching my hair !! Hope everything is good with you
You were smart girl! 💯
Heidi, the thing that you need is a protective style you need to get some extensions put in your hair to protect. It is called a protective style nearest stylist that do that especially with her that’s been damaged with bleach.
I’m sorry to hear this happened to you. I also went through this twelve years ago and my hair did fall out. But my scalp was also burned. I was too ashamed to go to anyone to get help or advice. Some of my hair did grow back but I still have a very wide part and a receded hairline. Yes there are definitely worse things in the world but as my hair has always been my crowning glory, I had beautiful hair and it is now destroyed it has had a really bad effect in my self esteem. I think you will be ok because you are looking after it well but I just didn’t know what to do. You are really good to share this video because I’m sure you will help a lot of people.
Oh Rebecca I almost cried reading this. 💔 I am so sorry this happened to you. How long ago was this?
@@heidiguttenberg it’s 12 years ago now unfortunately it was too late when I realised how much damage was done and I wasn’t careful with my hair after like you were. I went to another hairdresser for advice she said just buy another hair colour put it over the colour it had gone from dark brown to various shades of orange which I was most concerned about at the time. I think with the shock of it it was a few days before I realised my scalp was burned too. I should have gone to a dermatologist. I still have a bald patch at the front and my parting is very wide. I honestly think you have stopped any further damage by the way you have handled it. Hope your hair heals fast. 😘 I think your video will really help people.
So sorry this happened to you! @Heidi, you got me through 2020 and 2021, I love your channel and want you to do well. Much love from Boston, MA USA💯💖
🥺 Awww 🙏🏻 I did??? Thank you for your kindness 💕
I needed to have watched this yesterday! Thank you so much 😊 new day nd more confident to tackle the damaged bleached hair.
I’m so happy 😁 I could help!
I’m so glad you were able to condition your hair. It really looks good. Would mind telling us what exactly she did to your hair in detail. Big hug.
Thanks Nina! I think she left the bleach on for too long and she didn’t use Olaplex no 0 or K18 mist (no bond protection of any kind).
@@heidiguttenberg I thought you were super nice to her on the video. I would have named names lol💗
@@nina-xw6ku 😂♥️
I am so sorry this happened to you. I know exactly how you feel as the same happened to me just over a year ago - thankfully however it was on the back section of my hair where she used a stronger developer. As you, I take great pride in my hair so it was very difficult to deal with. One year on, I feel better about my hair but… i have major trust issues with hairdressers these days.
Thank you so much for sharing this with me ♥️ The trust issue is a real thing 😬 My roots are growing and on one hand I am happy on the other I dread that I’m running out of time to decide on what to do. What did you do?
@Heidi I just waited it out! What else can we do. First months were so difficult as my short stubby hair was just sticking up and I looked ridiculous! I just sucked it up. Once it grows a little, you can stick them down with some hair spray. And now after a year the short hair are 12 cm or so long so they blend in well enough… it’s not fun…
FYI i am a regular olaplex user and my hairdresser also used olaplex and did the treatment as always. But there is only so much olaplex can do.. there is no real way to reverse that kind of damage tbh.
@@relarras yes, patience is key! I think in 2 months it will be less noticeable. What I meant to say is what did you do about your root touchups after the incident as I see on your pic you’re a blond too.
Can u do a story time on the salon’s response? Did u have to pay for the service? Did they compensate you? Possible provide you with some products?
you can use conditioner/ a hair mask four minutes after you apply the k18
Aw Heidi I am so sorry you are going through this after all the care you take to get your hair in the best condition possible,,,as you say no hairdresser wakes up thinking there going to fry someone's hair today but for you to stay calm and not react says a lot of how kind thoughtful empathy women you are ❤ I wish they're where more Heidi's in the world,,I know you will get your hair back to it's once best condition again stay positive Heidi and take care 😢❤ lou
Thank you so much ♥️🙏🏻
@@heidiguttenberg please stay positive Heidi ❤
Oh wow, you are amazing!! Thank goodness you had all this knowledge. I’m so sorry this happened to you and I’m sure this will help many others. Xx
Thank you Denise 🙏🏻♥️ you are the amazing one for taking the time to watch and comment for support. It means so much 🤗
Uuufff Heidi, lamento mucho todo por lo que estás pasando, pero sé que eres una mujer fuerte y saldrás adelante!! Espero que nadie más pase por lo mismo. Por supuesto te seguiremos apoyando y viendo tus hermosos videos y contenido que me han ayudado muchísimo, y estoy seguro que la experiencia por la que estás pasando le servirá a muchas personas de igual modo. Gracias por compartir tus sentimientos y expresar todo tu proceso. Abrazos y mucha fuerza y ánimo
omgg!! I'm so sorry you had to go through that 😭 thank you for sharing your experience Heidi 🤍
Thank you 🥹♥️
Oh no! I’m so sorry you had this experience. I hope you feel better soon and if there’s anyone who can fix something like this at home, it’s you! ❤
♥️ Thanks for the encouragement! It means so much!
Hi Heidi.. I'm so sorry this happened to you.. It happened to me as well and financially I couldn't afford the products so I had to shave off my hair.. I looked awful for 2 years while it was growing out. Everyone said it's just hair and it will grow back but I looked and felt horrendous.. It changed my whole personality. I feel for you. Remember to drink your folic acid and keep us up to date on your hair journey. Sending you much love 💐 🌷 🌸 💕
You have such beautiful skin and face you could be bald and still be so beautiful! I had my hair burned off about 4 years ago. I stopped going blond. It grew, then I decided this year to go blond again. Tons of breakage again. I love being blond, but is it worth the loss of length and fullness? I use k18, and it helps but still have daily breakage. Sorry your going thru this too. My hair is multi colors too.
I’m sorry this happened but I’m pretty excited to see more content around growing your hair back! 💛
Thank you Jess! ♥️
This hurt my soul! Im a hair product junky too, I would HIGHLY recommend Redken Extreme Anti Snap Leave In Treatment! Its genuinely one of the few products that I've tried that has worked right away! It will make your hair strong again and keep it from snapping in the future.
Dear Heidi. My heart goes out to you, what a horrible experience. As women we strive to always have hair that looks it's very best, this is why it's called our Crowning Glory. Wishing you and your hair a speedy recovery ❣️
Thanks Michelle! You understand my feelings perfectly and it helps so much 🥹🤗
Two years ago I had thick waist length hair and suddenly decided to cut it into a Bob. Just weeks after that I was involved in a serious burning accident and lost a lot of my hair fortunately not up to my scalp. 18 months later I still have portions of hair at the top looking like badly chopped layers. Most of the hair is growing except for those very top, outside parts. I can't afford fancy products so for me it's all about techniques and methods. I can't wait to see my hair thick, glossy and waist length again, but I know that if I had not cut it short my entire head would have burned.
I heard aphogee 2 step treatment really helps with extremely damaged hair. I've tried it and I do feel like it works to make the hair stronger
Heidi, dear...oh my gosh!!! I can't believe this! I am literally crying....Girl, you are such a sunshine, and to see you this sad and to hear your voice shaking just brakes my heart😢 This is a nightmare....You still look gorgeous, by the way. The hair will grow back, of course, it just will take time, dear. Hang in there, we are with you in our thoughts. Big hugs💗
Hi Ella ❤ You’re so sweet 🥹 Thank you so much for feeling my pain and for your kind words. It all gets better from here 🤞♥️
What are the best Olaplex products you recommend trying for repair and shine?
I am sorry to hear your story. It was probably painful and maybe still, but you look good as always and I know your hair will recover soon. Cheer up 💪
Thank you so much the positive vibes! ♥️
I'm so sorry. I've followed you for years for hair advice especially after I was fry-lighted by a professional after the pandemic and I was devastated. It wasn't a cheap salon either! He overlapped and I don't know why he would and I was so upset but I've been on a journey to my natural color now. Actually another stylist I know had her hair fried recently by another stylist as well!!!!! She had to cut her hair super short . I'm done trusting anyone with my hair especially color. Consider letting your roots grow and see how you feel about it. It may suit you better than you think. Much love, you will get through this
happened the same to me. i used olaplex 0 and 3, k18, a lot of oil and moisturizing, but during the course of 2 months all the affected hair became short, nothing i did actually stopped the breakage from happening. initially, i had one string of hair, but after 2 months the entire upper section was short. so pixie...
no product stopped the destruction from happening...
Dear Heidi, I am so sorry, I send you love and light. I hope you get better 🌷🥰💖✨💪
Thanks Beautiful ♥️ It means so much 🥰
Dear Heidi, I just want to send you love and hugs because I know how traumatic it all is... I'm sure you are gonna get through this and your hair is looking better even now, but for us girls, hair is so so important so I get it. I also had a bleach disaster in salon, but not as nearly as you and I get all the sadness and panic and just wanting to turn back the time. You have the best products and you really know what you're doing so I have no doubt that your hair will be amazing in just couple of months. ❤️❤️❤️🥰🥰🥰
Sorry to hear about your bleach disaster Nina! You read my mind: I definitely wanted to turn back time. Thank you so much for all the positivity! ♥️
I am going thru this just now. I’m on day 16 and totally sold on that k18 product. I’ve been going to the salon 2 a week to get it washed and treated with olaplex. I use the Kerastase night treatment and the oil on a daily basis and I really think that’s the only thing that’s been helping a little. Thank you for sharing
As someone who loves hair, not as a stylist. I completely cried for you. I know the love you have for hair as well. I'm praying for you.
Thank you so much for your empathy 🙏🏻 Things are getting better ❤️🩹 New update coming very soon!
Sweet beautiful Heidi, I am so very sorry this happened to you. 😔 Sending you lots of love. I think your hair will get better in time. Thank you for being brave enough to share all of this with us. I am sure this info will help others out there. Praying for you! 🙏
Thank you so much! I’m so happy to have you here. 🥹💕
Eres tan dulce y honesta, solo escribo esto para enviarte amor y desearte todo lo mejor 💕💕💕💕💕💕💕
Gracias 🥰 🙏🏻
Hairdresser over bleached my hair and i immediately bought k18 and used it every wash for 6 weeks…so at least twice a week….my hair stopped breaking off…..got stronger….Now I use k18 once a month. That stuff is worth every penny
What a brilliant, informative, video, Heidi! ❤
Thank you so much! I’m glad you found it informative ♥️
Have you tried the new Dyson Airstrait hair dryer? I’ve been using it and absolutely love it. I think it’s amazing and I will never go back to regular blow drying. It leaves hair shiny and silky. I have heavily highlighted fragile long hair. It dries your hair without heat plates and without using a brush on already fragile wet hair. It leaves hair dry and straight in just minutes. I let my hair air dry for about 1 hour and then use it. I think that it works best when hair is not soaking wet. ❤❤❤❤❤
Be strong! You are beautiful regardless of how you look or feel 🥰🫶🏼🤗
Thank you Cata! ♥️
I’m so sorry you went through this horrible experience but it doesn’t look bad, and yes it could have been so much worse. I’m sure in a couple of months after weekly repair treatments you will be back to normal ❤️🙏
Thanks so much Maria! ♥️ I believe so too 🤗 and I will continue to learn so much from this.
I feel your horror 😢.
The nr 1 product that saved my hair was Philip Kingsleys Elasticizer.
You really should give it an honest try and it can not be used too much ❤
A similar situation just happened to me. My hair was mushy noodles. I've done the aphogee 2 step treatment which helped tremendously and then the redken acidic bonding treatment in 16 percent. I'm still having a bit of breakage so I ordered the coconut oil and ( jojoba) which works well for my super thick hair. The K18 is out of my price range- do you know of any dupes out there?
did the hairdresser use OLAPLEX 2 with bleach ?
No, she didn’t.
Heidi you're an angel. Thank you for sharing your experience and for being so so honest with your intentions to help all of us. Pray that you get all your gorgeous hair back. Even with your damaged hair and new parting, you look gorgeous. Stay blessed gal!! A suggestion to help you grow your hair faster, maybe you can try The Ordinary's Multi Peptide scalp serum as well which will Target new hair to grow faster. Lots of love ❤
Thank you so so much for all the positivity! Are you a mind reader?? I’m already testing out The Ordinary’s calp serum 🤫 We’ll see how that goes!
@@heidiguttenberg My experience has been great so far. I have been using it since the past 3 months now and have received unexpected good compliments on my hair from some of my friends. They have noticed the difference in my hair. Hope you experience the same :)
I am literally going through this now, except the hairdresser tried to cover up the damage with a protein treatment she made me pay for, and now half my hair has broken off. I literally have a mullet right now.
I have alopecia and my hair is also very coarse. The only things that work for me to prevent and cap any existing damage were bond builders, protein treatments like aphogee and a diy protein treatment i make at home, coconut oil to seal any leave ins ect.
I also wear wigs during periods my hair falls out.
Oh sweet Heidi! As I’m watching your video, I feel your pain. I went through a similar situation over 20 years ago with a perm. I decided not to go to my regular hairdresser because she was on vacation and I wanted some beachy waves. She decided to leave my hair wet and as I was driving home, I could see me turning into an Afro. Literally my heart went in my mouth as yours probably did too. I get home and I call her and she said she doesn’t know what happened. She use the gentlest formula but that’s not what my hair was saying. I cried and cried didn’t know what to do. They said to wash your hair when you have a perm and it will come out but it didn’t. Even using a flat iron wasn’t doing the trick. It was actually making it worse. We’re here for you! Lately I’ve been using the hair density in my scalp from the Ordinary and it seems to help with a lot of hair growth. Also, you might wanna try mix in a little bit of castor oil with the coconut oil. Castor oil really helps with strengthening the hair and regrowth. Sending you big big hugs!🤗🤗🤗
Heidi no sabes cuanto lamento que te hayas pasado o que aun estes pasando por esto. Es terrible! yo soy igual que tu en cuanto a probar y cuidar mi cabello con productos caros y se lo mucho que esto debió afectarte...una verdadera PESADILLA...espero que se esté recuperando tu cabello y tu confianza, eres hermosa de cualquier modo. muchas cariños y mucha fuerza!
Gracias por tus palabras Tatan 🥹 Muy dulces palabras 🙏🏻♥️
Oh Heidi, I'm am heartbroken for you. I would feel exactly the same. Considering how much time, effort, and money you put into maintaining and improving your hair, it is understandable you are completely devastated. Hoping with lots of TLC your hair bounces back.
Thanks so much for your empathy Tina 🙏🏻
Oh Heidi, I feel so sorry for you. But you are such a beautiful and amazing woman, even with less hair. Lovely greetings from Munich, Germany
Danken Alexandra! You’re so sweet ♥️
My beautiful friend! Thanks for sharing your story. You are so brave (with the heart of an angel)!
Awwww 🥹♥️🥰 Thank you for being here Ceci! ♥️
You‘re beautiful and at the end of the day, it‘s only hair that will grow back and you‘re stunning anyways ❤ Meanwhile your viewers are here watching you taking care of your hair as usual 😘
Thank you Ella ♥️ You have such a kind heart and it shows in your words ☺️
Just so sorry - wow - I've had similar feelings about hair accidents although they weren't as extreme and I know I would be shaken too. It's not just hair. I hope you're able to feel more comfortable soon styling your hair and get to the point where you can enjoy it again!
I can tell you were in my shoes. Thanks for sharing this, for being here for me ♥️ and for such nice wishes 🤗
Saw your short video about this sad experience. So sorry you went through this experience. That hair stylist definitely doesn't have any idea of hair chemistry and how to mix the substance, not to mention to add a bond repair - olaplex usually - during the process. I know how much time and money - quality products you invest into your hair care treatment and it must be traumatic for you. Take it step by step and I recommend regular trims - even if it means no more long hair for a while . Best of luck on your journey
Hello Heidi. Just checking in on you and your progress. I purchased several of the items you're currently using. I'm due my root touch up, but am really hesitant now. Much love, Becca in S. Texas
New update video on Tuesday Rebecca!
Hi Heidi, it is a great video, you've explained very well my feelings after my hair was burned out 9 weeks ago, I made a balayage in a salon where they didn't know what do they do, the result was a disaster and my very long hair was destroyed, then my self-stream was damaged. looking for solutions I discovered Olaplex and K18, I think K18 is superior because was the only that worked to make the ends softer and flexible, I also use the K18 oil. Another products that helped to avoid the gum sensation were Alfaparf blue and cells of argan oil together with the restructuring liquid, that was magic. But I insist, K18 is the solution for burned and broken bleach hair.
Hey I'm so sorry you had this experience. I think your doing everything right, the only other suggestion I can offer is to actually use a sleep bonnet (lilysilk offers some good ones) because it's going to protect any damaged areas even a little more. Your doing a great job ❤ I think the hair will recover well from this incident.
I am so upset for you Heidi. Your hair was gorgeous and you are still beautiful. But this is upsetting. Haven't finished watching yet but had to put this out there.
And you are a saint for trying to help others through your misfortune.
Thank you so much 🙏🏻
Heidi, I'm so sorry for this experience! I've been in that situation before, and those magic products were not even close to being released.
I can give you two recommendations.
1. To wash out oil, try to use a hair conditioner. Any cheap or least favourite will do the job.
2. Instead of face hyaluronic acid treatment, check out Amika overnight hydration mask. It is a perfect one!
I hope you find a specialist who can help you.
Thanks so much for your empathy and your tips! ♥️
I am currently having this exact baby mullet on my hair from trying to add highlights to my already overprossesed hair
Hi Darling,
Omg im so sorry for you!!!
This is something, that nobody wants to go trough.
As a hairdresser i can only say that what your are doing is great! The only thing i would change is to use a good leave in Conditioner instead of Coconutoil.
I can recommend you the whole Kerastase Therapiste line including the pre-shampoo treatment an the sealer at the end. They work amazing on damaged, overprossesed hair!
Stay strong bella!
Greetings from Switzerland😘
Hii Gianluca! ♥️ Thank you so much for your expert advice! I will check that out.
Gosh I’m so sorry! Idk how professionals do this. This happened to me at home while doing highlights and I was shaking my hair was breaking off so fragile. I thought I should’ve done this at the salon but it’s worst sometimes there they don’t really care about the integrity of someone’s hair. I hope your hair is in better state now
Thanks for your empathy 💗 Sorry this happened to you! And yes, there’s good and bad professionals in every field I guess. It’s getting better but I think I need a full more year of growth.
It's looking amazing already. You got this Xx
Thank you so much for your positivity! It’s getting better and better each day ♥️ fingers crossed 🤞
Thank you, thank you for this video. I went trough this about a week ago and I have a very long hair like you. It wasn't that much fried but it was extremely dry. I didn't want to wash it with shampoo so soon as I usually do it every 6 to 8 days, so I applied 2 hair masks one after another for probably 30 mins each. Then I applied ampules for damage hair and then leave-in conditioner. It felt much softer, the ends were still breaking, but much, much less. After 2 days I applied Olaplex 3 for about 40 mins, then mask for another 15, then again ampules for damage hair and then leave-in conditioner. All products I use are for professional use. So far my hair looks much more hydrated and I think maybe I saved it. The hairdresser did it very patchy also but I think for now I will have to leave it as it is to save my hair. And this is a hairdresser I use for a decay now. She didn't even apology - she was very fast to finish me and I was kind of wondering what is going on. I saw it when I went home as I couldn't believe after all those years and monthly visits (as I need my regrowth dyed) she can do such a thing. I understand it can go wrong but I deserve at least and apology.
Thank you again for this video, I definitely will watch it a few times to try to save my hair also and not to need to cut it shorter.
I’m a cosmetologist and I love the k 18 I just bought some yesterday and my sister used it as well. She didn’t hear about it was new back then. And her hair was really damaged from bleach and it worked in my hair feels like hair again.
♥️♥️ So happy to hear this ♥️♥️