Do you have any recommendations on how to call them if you cannot get into your seller account? Got a new phone number and I cannot receive verification to change password and log in. Thanks!
My exact problem as well. It’s ridiculous. I’ve not been able to open Seller Central and have tried MULTIPLE times to send the 2 step verification proof of identity and they never respond.
Amazon seller customer service is absolutely ridiculous and useless. i have asked something else but they reply totally different, I felt some rebort reply to me , it happened many times.
I'm in the same boat. They have no live chat or phone support. I always get automated responses that are irrelevant causing me to go into a never ending circle of frustration
I have been trying to call through multiple times but to no avail. it always says ended and no calls recieved. Recieves it using another number but they keep asking me to press the pound number but it doesnt work at all and it ends the call.
What if you can't log in and that's your problem? I was able to get in after having a dormant seller account for over a year, and then I started getting OTP 2 Step Verification which would not go to my phone. I contacted what I thought was seller support, turns out it was just Amazon support but they turned off my OTP on my account. Yet I still can't get in without that block even on different browsers. I have made multiple tickets for unable to access account with no response, and now I'm making sales on OLD items that are getting cancelled! Why would they allow these items to be up for sale again if they won't even allow the account open??
i have trouble even accssing the help page. the problem is i have tried to register a few times a seller but to no success. now i realize that i have several pending registrations and i just want to delete all those attempts because i have had several threads with them while registering and it was a night mare..either the responses were autogenerated or they didnt understand my frustration.Can you please help contact them to delete all those failed attempts?
Man my account was disabled for my “merchant address not matching my business address” but it does and I proved it to them and they still just send me an update email every week saying there engineers are working on it. This happened on the 20th of May…
@@LucaDavenport i tried this link so many times but again and again,change so many password. but still i can't login my account. is there any way to contact seller central? cause i have already calling the customer service hotline many times but still cant resolve my problem...huh almost 15 days already. please help us sir.
@@LucaDavenportHey Luca. Please can you help me. I can’t log in my account because I don’t have access to my old phone number and Amazon never responds me back
I failed to get a call back though i have tried like 3/4 times now. My account is deactivated after they charged me for an entire month :/ HELP please!
**UPDATED VERSION 2024**: ruclips.net/video/499ORQ0-R_I/видео.html
Do you have any recommendations on how to call them if you cannot get into your seller account? Got a new phone number and I cannot receive verification to change password and log in. Thanks!
I have the same issue. Amazon support is stupid and will ultimately lead to Amazon's demise.
My exact problem as well. It’s ridiculous. I’ve not been able to open Seller Central and have tried MULTIPLE times to send the 2 step verification proof of identity and they never respond.
Amazon seller customer service is absolutely ridiculous and useless. i have asked something else but they reply totally different, I felt some rebort reply to me , it happened many times.
I'm in the same boat. They have no live chat or phone support. I always get automated responses that are irrelevant causing me to go into a never ending circle of frustration
hey thank you! ut the page is totally different now and l can't reach them out!
I have been trying to call through multiple times but to no avail. it always says ended and no calls recieved. Recieves it using another number but they keep asking me to press the pound number but it doesnt work at all and it ends the call.
Amazon seller support is the worst customer service in the world
Hello Amazon has updated since then in case you want to update this advice
Good luck, I have been cut off more times that I can count lately. Great videos though , thanks
Lmao it's ridiculous
great, and if your account is shut down?
What if you can't log in and that's your problem? I was able to get in after having a dormant seller account for over a year, and then I started getting OTP 2 Step Verification which would not go to my phone. I contacted what I thought was seller support, turns out it was just Amazon support but they turned off my OTP on my account. Yet I still can't get in without that block even on different browsers. I have made multiple tickets for unable to access account with no response, and now I'm making sales on OLD items that are getting cancelled! Why would they allow these items to be up for sale again if they won't even allow the account open??
i have trouble even accssing the help page. the problem is i have tried to register a few times a seller but to no success. now i realize that i have several pending registrations and i just want to delete all those attempts because i have had several threads with them while registering and it was a night mare..either the responses were autogenerated or they didnt understand my frustration.Can you please help contact them to delete all those failed attempts?
I have the same situation. It's pathetic. Can't believe a leading global organisation is so disorganised and confusing
I paid for an order and it says undeliverable and I can't get a refund. How is this possible?
Ask for refund
I have payed so much money for a game I ordered it didn't come in yet for 2 monthes
Phone is in your Amazon card or search warehouse facility near your area and other got phone. Amazon site never reveal numbers.
Thanks for Video
Hello, I want to report a fake Amazon website. How can I do it?
Man my account was disabled for my “merchant address not matching my business address” but it does and I proved it to them and they still just send me an update email every week saying there engineers are working on it. This happened on the 20th of May…
Everything must match letter for letter. Request evey bussiness document you can see what is wrong.
My problem.is I don't have my laptop it was stolen with all my emails and passwords and I cannot log Into the account but there is nobody to talk to
Call be feature doesn't work
How to contact when you are having login issues and are unable to login.
Try here: sellercentral-europe.amazon.com/gp/help/contact.html
@@LucaDavenport i tried this link so many times but again and again,change so many password. but still i can't login my account. is there any way to contact seller central? cause i have already calling the customer service hotline many times but still cant resolve my problem...huh almost 15 days already. please help us sir.
But my problem is I can’t log in so how do I do that
Try here: sellercentral-europe.amazon.com/gp/help/contact.html
@@LucaDavenportHey Luca. Please can you help me. I can’t log in my account because I don’t have access to my old phone number and Amazon never responds me back
Nope!. IT keeps saying they're calling me and they dont. Worst customer service ever!
AMAZON IS NO LONGER TAKING CUSTOMER SERVICE CALLS FROM THE US 11/01/23
My page looks nothing like that
Unfortunately the help centre has now changed. I've got an updated video coming out tomorrow!
I failed to get a call back though i have tried like 3/4 times now. My account is deactivated after they charged me for an entire month :/
HELP please!