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Great video as always! I’m keeping Citi in my radar while I’m finishing up with my personal Chase cards, so I’m happy to hear they’re maintaining their viability as a travel card option in light of stronger competition. Just want to note that I forget if it’s easy or hard to insert a corrective caption, but you said “18k” for a first class round trip flight at 10:28 and I’m sure you meant “180k”.
I got the Citi Strata Premier Card as soon as it came out. Why would I want to book a hotel through the Citi travel portal when I can book from the hotel directly for less money? This makes the $100 hotel credit worthless, and it is therefore not an offset for the $95 annual fee. Secondly, there is 3% cash back on airlines. Big deal? Why not 3% cash back on ALL travel like the Costco card, which is also from Citi? The Costco Visa also gives 4% cash back on gas and EV charging, not 3% like the Strata Premier. I was also frustrated that a points partner is Choice Hotels, but when I stayed at Radisson Hotels recently, which are Choice Hotels, my Citi Strata Premier points did were not usable. I'm going to withdraw my points as cash at the end of this year, and convert the card to a free Custom Cash card. I'm DONE with Strata Premier.
@@AskSebby Hi Sebby. Thanks for your reply to me and for your question. I did not have access to the Citi Travel portal until after I got the Strata Premier card, so I did not know that my reservation at the Radisson Hotel would be about $100 more through the portal than if booked directly on the Radisson website until after I received the card. Furthermore, I was also disappointed to discover that via the Citi Travel portal, I could only book non-cancelable / non-refundable reservations at Radisson Hotels, while for a slightly higher reservation price, I could get a cancelable reservation on the Radisson website and not have to pay for the hotel stay until I arrived for check-in. It did not occur to me to check to find out that if I transferred my Citi points to Choice Hotels that I still would not be able to use them at Radisson, despite it being a Choice hotel, because at the time that I applied for the Strata Premier card, I just assumed that I would book through the Citi Travel portal. None of that was disclosed on the Citi website at the time that I applied for the Strata Premier card. It is true that 3 points for air travel is disclosed on the Citi website at the time of application for the card. However, I already have the Costco Anywhere Visa Card by Citi and it reimburses 3% for "travel", so my brain incorrectly misinterpreted "airfare" to mean "travel". That was my error and I take full responsibility for reading something into the points multiplier that was not there. My mistake. I got the card in May, when it first came out. I needed to pay for my homeowners, auto and umbrella liability insurance premiums all in June, so I paid for those items right away in order to qualify for the 75,000 point bonus. I'm still getting a nice amount of cash from the sign up bonus to compensate me for the small ding on my credit report due to the hard credit pull from applying for the Strata Premier card. So, I do not regret getting the card. I just don't think that the card is worth keeping. Oh, one more thing. The Strata Premier card offers these benefits for air travel: Common Carrier Trip Cancellation, Trip Interruption, Trip Delay, and Lost or Damaged Luggage. It does not offer Travel Accident insurance. This is also not disclosed until after applying for, being approved for, and receiving the card with the booklet "Your Guide to Protection Benefits". Since I already pay for travel insurance to cover my entire trip when I go for a big vacation, I would have preferred to have Travel Accident insurance. Fortunately, the Costco Visa card has $250,000 in Travel Accident insurance. That's another reason why I would prefer to pay for a vacation on the Costco card, rather than the Strata Premier card.
🦘We used the Strata Premier in the 17 countries we visited this year. It is the best card for use outside the US, with 3X on gas, groceries, dining, etc. We book flights with the Amex Plat and hotels with the chain's card (Ritz-Carlton, Hyatt, IHG, etc.) We used the $100 hotel credit at the Mercure Iguazú Falls, Argentina for 3 nights, meaning we were paid $5 to use the card (as VentureX fans say).
Just picked it up a couple of weeks ago, love all of the categories. Considering the news that citi will be American Airline’s exclusive credit card partner, it’s likely that Thank You points will be transferable to American at some point in the future. I like booking JAL flights JFK-HND with my American miles, TY point transfers to American will certainly help the cause.
You loose a day when you leave LA in Wednesday arriving at Sydney around 7 or 8 am of Friday, , in the way back leaving in Friday arriving in Friday as well, cool scene to see the sun stop and going backwards. Hahaha
Only issue I have with getting this card is sense I don’t value to hotel credit as I don’t plan to spend $500 a hotel stay and especially through citi travel portal so there is no way to get back a $95 annual fee and spending would be one if I couldn’t get the same multiplers with other cards
@@AskSebby I think the only way I could use out of the hotel credit is if I traveled for business and got reimbursed for a hotel stay for over $500. Win-win!!
For those going to universal studios Florida and want Express passes, you use this on the throwaway premier hotel just to get the complimentary express passes.
8:58 The easier way of doing this Asia-originating roundtrip from the US is what I call "nested roundtrips", where you fit a shorter roundtrip itinerary within another longer-duration one to get the savings on both. Last year I managed to complete a triple-nested travel plan, where an out-and-back visit to the Philippines fit within a roundtrip to Korea within a roundtrip to Australia 🦘 from China.
It is a very solid card. If I had to start over, I would definitely move into the Citi ecosystem. I don't want to open too many accounts so I'm stuck with Chase and Amex now.
I’m not a big fan of their hundred dollar back because every time I try to book a hotel where this applies there’s definitely some sort of a fee which comes up to hundred dollars for that specific hotel. Recently double cash reward citi card had a deal that if you book a hotel over 300 they give you $100 back. It’s no annual fee card. I think that’s much better.
They offered me a free year upgrade from the r+, and i chose to pay the fee in the following year. Now i just run 2x custom cashes and the premier until i know I'll redeem sometime soon, then I'll pc one back to r+ for the rebate
@@AskSebby Me and my P2 both have the Double Cash and Custom Cash. She also has the R+ and got the same offer when the Premier was only 60K so passed and waited for the Strata Premier 75K Welcome Offer. We will downgrade 1 to another Custom Cash but keep 1 as we want to get the EVA-Miles via Citi-TYP.
@@AskSebby sorry, don't see my previous reply, no bonus points, just waived af, and "limited time" 10x on hotels and cars. Was ~14 months ago (I'm not premier eligible for another year still)
thanks as always sebby!!!! i have a big annual biz spend, and have the usual cards for amex, chase, citiaadvantage, and C1. been tempted to get this card since 1)i could channel some of the spend to it, without affecting the other ecosystems too much 2) i am intrigued by a possible premium citi card that we keep hearing about. 3) possible merger of some type with citi and AA cards. your thoughts? ty
1. Yes, most people have cards in multiple ecosystems. 2. Not sure when the premium Citi card is coming out, hopefully soon! 3. Citi already has co-branded cards with AA.
@@AskSebby ty sebby. i was not clear on 3)....i have a personal and biz citiaadvantage card, but was wondering if the other citi cards will ever be able to transfer points to AA.....heard at one point that AA might think their valuable points/miles system might be devalued if several more cards were able to earn AA points, so it might be a no go. mm
Since the Strata Premier is promoted as a travel card, and most no AF 2% catch-all cards charge 3% for foreign charges, I think using that simple “break even” equation is a bit misleading. There needs to be a factor for international spend in the equation since that’s the true benefit/power of the card 🤷🏽♂️🤷🏽♂️
@@AskSebby The US Bank Altitude Connect also has no AF and FX fees, and probably compares better with the Strata Premier, except for limited redemption options 🤷🏽♂️🤷🏽♂️ In fact, a “Strata vs Connect” comp video might be a good idea 👍🏾👍🏾
Math teacher here🤓 Your point about savings on foreign transactions fees is well taken. To be fair to Sebby's equations...he is trying to keep things simple in the course of a video with limited time and to keep it understandable. To introduce additional factors for unique scenarios would be overly complicated and probably require its own video. To my knowledge, Sebby is the only one that shows these maths equations and the math nerd in me loves it! I use similar examples in my math classes inspired by Sebby!
@ my intent was never to question Sebby’s math; I’m a big fan of the channel and appreciate all the credit card info shared. But I don’t think Int’l spend on a travel card is a “unique scenario”. And when int’l spend isn’t considered, it undermines the real value of travel cards, which is the ability to earn cash/points regardless of location. I also don’t think it’s hard or complicated to implement in the equation (MSc E.E/Telecoms here 🤓🤓) lol But you’re right, that’s for a separate video 👍🏾👍🏾
I’m trying to decide if it’s worth a Chase 5/24 slot! It has almost the same multipliers as the Wells Fargo Autograph but the WF has no annual fee. But not as many transfer partners. I’m trying to decide if it’s better the chase Sapphire preferred?
There's not a scenario where I would use a debit card in Japan where I could use a credit card. Too risky if there's fraud, plus foreign transaction fees.
So I got this card solely to make the points from my Citi Custom Cash transferable to transfer partners. Gas is expensive here so I just use my CCC for that and this card to make them transfer. Ends up being worth it for me.
I have no issues with the card other than it looking and feeling cheap as hell. $95 AF should carry a better looking card, o wait the Citi Premier was solid and looked premium! I’m curious Citi’s next move on premium cards I’ll product change in a heart beat if it makes sense!
There is probably wording in their terms and conditions regarding eligibility for sign up bonuses. If it is anything like other cards, you probably cannot have more than one of the same consumer version of a card and therefore cannot receive a second sign up bonus while u hold that card. You would probably need to either product change to a different Citi card or cancel the card then wait up to 24 months to reapply and receive another sign up bonus. Good luck!
Won't get a card from a company with such bad customer service. They closed my checking account last year for "fraud" (after opening it a month prior). I had one transaction in the entire account history, besides the initial deposit, which was withdrawing 2 dollars. I spent 6 hours inside and right outside a branch trying to get my money back. Absolute trash company.
@amarsharma6630 That's why they fraud alerted you. They saw that you wanted their bank bonus and had no intention on actually using their account. This is normal. Happens all the time.
@ I assumed as much, terrible communication and support from their end after closing the account tho. Also there were no restrictions on removing the money after the offer, so imo they shouldn’t smack an account for trying.
I usually chalk complaints as the vocal minority, but it’s pretty common and widespread when people say Citi’s customer service and operations is terrible. Something as basic as identity verification, they do it only through postal mail. Or adding your card on Apple Pay triggers fraud and locks your card. And of course when they don’t honor legitimate chargebacks. These reasons alone would make me avoid Citi.
Silly credit card newbie question. From what I have seen, Capone Venture X and Chase Sapphire Preferred both have Singapore airlines on their travel partners. So does that mean I can pool both points together into my Singapore airlines? Thanks.
Sorry about your horrible hotel stay! What a disappointment it must have been. Its sad to see what passes for "customer service" these days. I had a weekend stay at a Ritz property recently and though the setting was spectacular, I was thoroughly underwhelmed by their customer service. So much is about marketing and as Sebby likes to say, the juice was NOT worth the squeeze.
🦘 the part of 9:00 is too fast for me, why is booking from ASIA to USA (ASIA to USA - 6 month - USA to ASIA) has better value than just from USA to ASIA as round trip. Thanks
That's right! Mentioned in the video that the super power is that the Citi Strata Premier has all the multipliers in one card vs having 3 to get all the multipliers.
@@doujinflip You can get all the multipliers and then some with $0 annual fee and $0 foreign transaction fee. Capital One Savor covers 3% on dining, groceries, entertainment, and streaming. Wells Fargo Autograph gives you 3x on dining, travel, transit, gas/EV, and streaming.
Love the card, like previously mentioned, and to my surprise, I have to agree their customer service is dog shit. Literally have 4 cards with Citi and want to cancel them all because of how stupid their customer service is
100000% the most underrated card out there… 3x direct booking flights, 3x groceries, 3x dining, 3x gas… and no foreign transaction fees. Plus, 1:2 ratio to Choice is completely overpowered with their higher end hotels.
Great card until you try and add it to Apple Pay and realize the only verification method is a landline phone or snail mail (vs text like other banks), oh and then being put on fraud alert while waiting for the verification code 😂. Just way behind the times technology wise
You'd only need to do it once though? I had my card mail forwarded to me overseas and have been using it all year without issue, don't even remember what check was needed to get it into my Apple Wallet.
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💳 Citi Strata Premier Review: www.asksebby.com/credit-card-reviews/citi-strata-premier-review Click "Show More" to see Ad Disclosure.
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Great video as always! I’m keeping Citi in my radar while I’m finishing up with my personal Chase cards, so I’m happy to hear they’re maintaining their viability as a travel card option in light of stronger competition.
Just want to note that I forget if it’s easy or hard to insert a corrective caption, but you said “18k” for a first class round trip flight at 10:28 and I’m sure you meant “180k”.
Good catch on the typo 😅
I got the Citi Strata Premier Card as soon as it came out. Why would I want to book a hotel through the Citi travel portal when I can book from the hotel directly for less money? This makes the $100 hotel credit worthless, and it is therefore not an offset for the $95 annual fee. Secondly, there is 3% cash back on airlines. Big deal? Why not 3% cash back on ALL travel like the Costco card, which is also from Citi? The Costco Visa also gives 4% cash back on gas and EV charging, not 3% like the Strata Premier. I was also frustrated that a points partner is Choice Hotels, but when I stayed at Radisson Hotels recently, which are Choice Hotels, my Citi Strata Premier points did were not usable. I'm going to withdraw my points as cash at the end of this year, and convert the card to a free Custom Cash card. I'm DONE with Strata Premier.
Why did you sign up for the card if you don’t like the features? All of this information is disclosed on the website…
@@AskSebby Hi Sebby. Thanks for your reply to me and for your question.
I did not have access to the Citi Travel portal until after I got the Strata Premier card, so I did not know that my reservation at the Radisson Hotel would be about $100 more through the portal than if booked directly on the Radisson website until after I received the card.
Furthermore, I was also disappointed to discover that via the Citi Travel portal, I could only book non-cancelable / non-refundable reservations at Radisson Hotels, while for a slightly higher reservation price, I could get a cancelable reservation on the Radisson website and not have to pay for the hotel stay until I arrived for check-in.
It did not occur to me to check to find out that if I transferred my Citi points to Choice Hotels that I still would not be able to use them at Radisson, despite it being a Choice hotel, because at the time that I applied for the Strata Premier card, I just assumed that I would book through the Citi Travel portal.
None of that was disclosed on the Citi website at the time that I applied for the Strata Premier card.
It is true that 3 points for air travel is disclosed on the Citi website at the time of application for the card. However, I already have the Costco Anywhere Visa Card by Citi and it reimburses 3% for "travel", so my brain incorrectly misinterpreted "airfare" to mean "travel". That was my error and I take full responsibility for reading something into the points multiplier that was not there. My mistake.
I got the card in May, when it first came out. I needed to pay for my homeowners, auto and umbrella liability insurance premiums all in June, so I paid for those items right away in order to qualify for the 75,000 point bonus. I'm still getting a nice amount of cash from the sign up bonus to compensate me for the small ding on my credit report due to the hard credit pull from applying for the Strata Premier card. So, I do not regret getting the card.
I just don't think that the card is worth keeping.
Oh, one more thing. The Strata Premier card offers these benefits for air travel: Common Carrier Trip Cancellation, Trip Interruption, Trip Delay, and Lost or Damaged Luggage. It does not offer Travel Accident insurance. This is also not disclosed until after applying for, being approved for, and receiving the card with the booklet "Your Guide to Protection Benefits". Since I already pay for travel insurance to cover my entire trip when I go for a big vacation, I would have preferred to have Travel Accident insurance. Fortunately, the Costco Visa card has $250,000 in Travel Accident insurance. That's another reason why I would prefer to pay for a vacation on the Costco card, rather than the Strata Premier card.
🦘We used the Strata Premier in the 17 countries we visited this year. It is the best card for use outside the US, with 3X on gas, groceries, dining, etc. We book flights with the Amex Plat and hotels with the chain's card (Ritz-Carlton, Hyatt, IHG, etc.) We used the $100 hotel credit at the Mercure Iguazú Falls, Argentina for 3 nights, meaning we were paid $5 to use the card (as VentureX fans say).
Just picked it up a couple of weeks ago, love all of the categories.
Considering the news that citi will be American Airline’s exclusive credit card partner, it’s likely that Thank You points will be transferable to American at some point in the future. I like booking JAL flights JFK-HND with my American miles, TY point transfers to American will certainly help the cause.
You loose a day when you leave LA in Wednesday arriving at Sydney around 7 or 8 am of Friday, , in the way back leaving in Friday arriving in Friday as well, cool scene to see the sun stop and going backwards. Hahaha
Only issue I have with getting this card is sense I don’t value to hotel credit as I don’t plan to spend $500 a hotel stay and especially through citi travel portal so there is no way to get back a $95 annual fee and spending would be one if I couldn’t get the same multiplers with other cards
I think a lot of people wouldn't value the hotel credit.
@@AskSebby I think the only way I could use out of the hotel credit is if I traveled for business and got reimbursed for a hotel stay for over $500. Win-win!!
For those going to universal studios Florida and want Express passes, you use this on the throwaway premier hotel just to get the complimentary express passes.
8:58 The easier way of doing this Asia-originating roundtrip from the US is what I call "nested roundtrips", where you fit a shorter roundtrip itinerary within another longer-duration one to get the savings on both.
Last year I managed to complete a triple-nested travel plan, where an out-and-back visit to the Philippines fit within a roundtrip to Korea within a roundtrip to Australia 🦘 from China.
Nice!
That is serious expert mode!
It is a very solid card. If I had to start over, I would definitely move into the Citi ecosystem. I don't want to open too many accounts so I'm stuck with Chase and Amex now.
I’m not a big fan of their hundred dollar back because every time I try to book a hotel where this applies there’s definitely some sort of a fee which comes up to hundred dollars for that specific hotel. Recently double cash reward citi card had a deal that if you book a hotel over 300 they give you $100 back. It’s no annual fee card. I think that’s much better.
Does the hotel credit work with Airbnb bookings?
They offered me a free year upgrade from the r+, and i chose to pay the fee in the following year. Now i just run 2x custom cashes and the premier until i know I'll redeem sometime soon, then I'll pc one back to r+ for the rebate
Interesting! Thanks for the data point. No points with the upgrade offer? Just first year annual fee waived?
@AskSebby that's right, no points unfortunately, but It also included the "limited time" 10x on hotels and cars booked thru the portal.
@@AskSebby
Me and my P2 both have the Double Cash and Custom Cash.
She also has the R+ and got the same offer when the Premier was only 60K so passed and waited for the Strata Premier 75K Welcome Offer.
We will downgrade 1 to another Custom Cash but keep 1 as we want to get the EVA-Miles via Citi-TYP.
@@AskSebby sorry, don't see my previous reply, no bonus points, just waived af, and "limited time" 10x on hotels and cars. Was ~14 months ago (I'm not premier eligible for another year still)
Already planning to get this when I'm 0/6
Are there any data points as to whether any Sam's club gas stations trigger the gas bonus category?
Hi Sebastián, you take that big microphone in your trip ? 😮😮😮😮
love the glasses, is it new?
Thanks! Got them in Japan. They’re my travel glasses, forgot to wear the regular ones to film.
I did 14 times travel from LA to Sydney, to many hours to flight in economy, business or first, without doubts
thanks as always sebby!!!! i have a big annual biz spend, and have the usual cards for amex, chase, citiaadvantage, and C1. been tempted to get this card since 1)i could channel some of the spend to it, without affecting the other ecosystems too much 2) i am intrigued by a possible premium citi card that we keep hearing about. 3) possible merger of some type with citi and AA cards. your thoughts? ty
1. Yes, most people have cards in multiple ecosystems.
2. Not sure when the premium Citi card is coming out, hopefully soon!
3. Citi already has co-branded cards with AA.
@@AskSebby ty sebby. i was not clear on 3)....i have a personal and biz citiaadvantage card, but was wondering if the other citi cards will ever be able to transfer points to AA.....heard at one point that AA might think their valuable points/miles system might be devalued if several more cards were able to earn AA points, so it might be a no go. mm
Since the Strata Premier is promoted as a travel card, and most no AF 2% catch-all cards charge 3% for foreign charges, I think using that simple “break even” equation is a bit misleading. There needs to be a factor for international spend in the equation since that’s the true benefit/power of the card 🤷🏽♂️🤷🏽♂️
Good point! I think only the CO Savor one is one of the few no annual fee cards with no FX fees.
@@AskSebby The US Bank Altitude Connect also has no AF and FX fees, and probably compares better with the Strata Premier, except for limited redemption options 🤷🏽♂️🤷🏽♂️
In fact, a “Strata vs Connect” comp video might be a good idea 👍🏾👍🏾
Math teacher here🤓 Your point about savings on foreign transactions fees is well taken. To be fair to Sebby's equations...he is trying to keep things simple in the course of a video with limited time and to keep it understandable. To introduce additional factors for unique scenarios would be overly complicated and probably require its own video. To my knowledge, Sebby is the only one that shows these maths equations and the math nerd in me loves it! I use similar examples in my math classes inspired by Sebby!
@ my intent was never to question Sebby’s math; I’m a big fan of the channel and appreciate all the credit card info shared. But I don’t think Int’l spend on a travel card is a “unique scenario”. And when int’l spend isn’t considered, it undermines the real value of travel cards, which is the ability to earn cash/points regardless of location. I also don’t think it’s hard or complicated to implement in the equation (MSc E.E/Telecoms here 🤓🤓) lol
But you’re right, that’s for a separate video 👍🏾👍🏾
I’m trying to decide if it’s worth a Chase 5/24 slot! It has almost the same multipliers as the Wells Fargo Autograph but the WF has no annual fee. But not as many transfer partners. I’m trying to decide if it’s better the chase Sapphire preferred?
Great video. When traveling to Japan, do you use mostly credit cards to get points and rewards or use debit cards to maximize savings?
There's not a scenario where I would use a debit card in Japan where I could use a credit card. Too risky if there's fraud, plus foreign transaction fees.
If it's debit only, I'm going to use cash.
Got the intro bonus and was able to book a Disney resort for 3 nights with the bonus.
Nice!!
Imo it needs the global entry credit and primary CDW
The hotel credit is so useless. They overcharge there and plus is not worth the hussle if you have a dispute or need customer service.
One card , definitely used the miles around trip business or first ONLY
So I got this card solely to make the points from my Citi Custom Cash transferable to transfer partners. Gas is expensive here so I just use my CCC for that and this card to make them transfer. Ends up being worth it for me.
Good strategy!
@@AskSebby thanks! Love your content, btw. It helped me get my points and miles journey started this summer.
I have no issues with the card other than it looking and feeling cheap as hell. $95 AF should carry a better looking card, o wait the Citi Premier was solid and looked premium! I’m curious Citi’s next move on premium cards I’ll product change in a heart beat if it makes sense!
Any thoughts on holding two Citi Strata cards? Possible? Frowned on by Citi?
Yes, it's possible.
I had this card before they changed the design. Is there anyway to receive the bonus intro offer more than once?
There is probably wording in their terms and conditions regarding eligibility for sign up bonuses. If it is anything like other cards, you probably cannot have more than one of the same consumer version of a card and therefore cannot receive a second sign up bonus while u hold that card. You would probably need to either product change to a different Citi card or cancel the card then wait up to 24 months to reapply and receive another sign up bonus. Good luck!
You can only get the bonus once every 48 months
Won't get a card from a company with such bad customer service. They closed my checking account last year for "fraud" (after opening it a month prior). I had one transaction in the entire account history, besides the initial deposit, which was withdrawing 2 dollars. I spent 6 hours inside and right outside a branch trying to get my money back. Absolute trash company.
Were you trying to get their bank sign up bonus?
@ yes
@amarsharma6630 That's why they fraud alerted you. They saw that you wanted their bank bonus and had no intention on actually using their account. This is normal. Happens all the time.
@ I assumed as much, terrible communication and support from their end after closing the account tho. Also there were no restrictions on removing the money after the offer, so imo they shouldn’t smack an account for trying.
I get my gas filled up at a Costco Gas Station, which doesn’t accept Mastercard - do you have any recommendations for an alternative for gas?
Wyndham Business
Or the non-business card works too!@@yurig2530
Costco Visa
I usually chalk complaints as the vocal minority, but it’s pretty common and widespread when people say Citi’s customer service and operations is terrible. Something as basic as identity verification, they do it only through postal mail. Or adding your card on Apple Pay triggers fraud and locks your card. And of course when they don’t honor legitimate chargebacks. These reasons alone would make me avoid Citi.
Silly credit card newbie question. From what I have seen, Capone Venture X and Chase Sapphire Preferred both have Singapore airlines on their travel partners. So does that mean I can pool both points together into my Singapore airlines? Thanks.
Yes, you would go into the respective portals and transfer them to your Singapore account.
@ awesome, thanks for your quick reply❤️❤️❤️
Is Strata Elite coming out at all?
Only Citi knows the timeline for it!
The Citi Strata portal gave me a room full of cockroaches (it was Hilton for the record) then denied my refund. Terrible customer service.
Yuck on Hilton for the room, yikes on Citi for the customer service.
Gross, where???
Can second this - Citi absolutely SUCKS customer service wise.
what’s funny is that one bad refund or customer service can ruin an entire year’s worth of savings
Sorry about your horrible hotel stay! What a disappointment it must have been. Its sad to see what passes for "customer service" these days. I had a weekend stay at a Ritz property recently and though the setting was spectacular, I was thoroughly underwhelmed by their customer service. So much is about marketing and as Sebby likes to say, the juice was NOT worth the squeeze.
🦘 the part of 9:00 is too fast for me, why is booking from ASIA to USA (ASIA to USA - 6 month - USA to ASIA) has better value than just from USA to ASIA as round trip. Thanks
I'm just watching!
😊
U can get all the multipliers with $0 Annual Fees!
That's right! Mentioned in the video that the super power is that the Citi Strata Premier has all the multipliers in one card vs having 3 to get all the multipliers.
If you physically live in the US. As a working expat it'd be all lost as forex fees.
@@doujinflip You can get all the multipliers and then some with $0 annual fee and $0 foreign transaction fee. Capital One Savor covers 3% on dining, groceries, entertainment, and streaming. Wells Fargo Autograph gives you 3x on dining, travel, transit, gas/EV, and streaming.
Love the card, like previously mentioned, and to my surprise, I have to agree their customer service is dog shit. Literally have 4 cards with Citi and want to cancel them all because of how stupid their customer service is
100000% the most underrated card out there… 3x direct booking flights, 3x groceries, 3x dining, 3x gas… and no foreign transaction fees. Plus, 1:2 ratio to Choice is completely overpowered with their higher end hotels.
Citi has by far the worst customer service of all the major credit cards and their cards aren't good. Pass
Great card until you try and add it to Apple Pay and realize the only verification method is a landline phone or snail mail (vs text like other banks), oh and then being put on fraud alert while waiting for the verification code 😂. Just way behind the times technology wise
You'd only need to do it once though? I had my card mail forwarded to me overseas and have been using it all year without issue, don't even remember what check was needed to get it into my Apple Wallet.
🦘🦘🦘
🦘
Using them points for LHW!
What's the long-term effect of cancelling vs downgrading? 🦘
Does the 3X on flights apply to flights booked through Kayak or Expedia? 🦘
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