John Oliver on Timeshare - What He Got Right, Wrong & What He Didn't Tell You!
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- Опубликовано: 27 мар 2023
- John Oliver recently had some scathing commentary on the timeshare and timeshare exit industry on his show Timeshares Last Week Tonight with John Oliver on HBO. In this video I go over what I thought about the episode on timeshare and what I think John Oliver got right, wrong and I'll explain some things he didn't even talk about.
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Obviously the channel labeled destination timeshare is not biased at all
Not nearly as biased as the John Oliver video that only put out one side of the story. Thanks for watching!
@@DestinationTimeshare John Oliver has no money invested in time shares either way so you are implicitly more biased than he is
I don't work in the industry. I do own timeshare which were all bought resale. I am not sure how owning makes me any more or less biased. I actually have a better perspective on things because I actually use the product vs. someone who doesn't and is just regurgitating the same old talking points.
@@DestinationTimeshare no thanks I’ll stick to planning my own unique vacations
You do you. That is the beauty of things in this world. Choices. BTW, my vacations are just as unique.
Next up: Canabalism gets a bad wrap, hosted by Jeffrey Dahmer.
Followed by a Hitchhikers Guide, written by Ivan Milat.
W comment
Near the very beginning, you suggest that people aren't "suckered in" to timeshare sales presentations.
Many are. You admit you've been to over 50 presentations - you clearly know the ins and outs. Many people who are tricked are told there's no pressure, no obligation, etc. They lie to you so yes, most first-timers are suckered in.
Not to mention you also admit that you made a video to help people get out of a presentation painlessly. The fact you even made a video on this subject proves that people who don't know better can be suckered in.
Why is the title, "You won't believe all the lies," when you didn't point out a single lie?
I was looking for a second opinion here, but I'm amazed that you're defending timeshares by comparing them to gym memberships and fitness equipment. If Jon Oliver hasn't done an episode on gyms and fitness, it's only a matter of time.
Yes, lots of people "rail against" the gym membership business model. All things often bought and unused should be minimized and avoided, don't you think?
Comparing one scam to another scam. That will show them
The sales techniques suck, but that doesn't mean the actual product does. I remember the hate for Kirby salesmen or vacuum cleaner salesmen in general I guess. Doesn't mean that a Kirby was a bad vacuum (we still have my grandmothers 30 years on and it still works) or vacuums should be avoided - if you are someone who will use a vacuum. Cars are the same way, though I'll admit people do use them, but the sales process sucks.
In a lot of ways, I think a gym membership or a timeshare is a lot like college - you need to know what you're getting into and make use of the service. I suppose it's the same with the car wash memberships I've seen, or hell, Amazon Prime.
“If you put the time in its worth it”
Lol
The same is true for anything in life.
@@DestinationTimeshare I don’t put any time into going on a normal vacation I just book my plane tickets and my
Room and relax no work or effort involved besides 10 minute online booking
Surely you decide where to go, research some of your options. You don't just throw a dart at a map.
@@DestinationTimeshare no I don’t do shot for research I just travel and have fun I have been to 49 states 6 countries and had a blast
You wish you could throw a dart
Somehow that makes you better than me? Get over yourself! Just so you know, there are timeshares in just about every US state.
Also, timeshare ownership doesn't require that you actually go to your timeshare when you travel. I still use our timeshare every year, but I do take other trips too. Timeshare just happen to save us thousands on travel. I like to save money, travel and have a blast too!
You say the family mentioned at the end's mistake was their inability to plan long enough in advance and that Westgate allows reservations up to 11 months. How is the family's fault if on their 2nd attempt to reserve their timeshare 6 months in advance, they were told by Westgate that they were "too early" with their attempt at a reservation?
Thanks for watching! That is a good question and one I can't fully explain. The 11 month booking window is for home resort reservations. I haven't been able to figure out if there is a different booking window for internal Westgate exchanges. So it is possible they may have been trying to reserve something other than their home resort which might have a call in date that is later than six months.
That said, it seemed they simply lacked the fundamental understanding of how the timeshare they purchased worked and why people always say they can never get a reservation. By year three they should have done more research to understand when they should be calling to reserve. At least that was the point I was trying to get across with this segment of the video.
I have to say, anything that requires "research" to find out when you have to call to simply use it, throws up red flags for me.
@@toddk28 THe same is true for a lot of things though. Want hot concert tickets, you need to know when to call. Planning a trip to Disney World and you want to make prime restaurant reservations, research is needed to know when to call. This isn't unique just to timeshare. Thanks for watching!
I havent fallen for a timeshare presentation but people can fall for it.
Unfortunately, too many people fall for them every day. I have videos to help educate people that they can cancel their purchase if they are still in the rescission period.
How much did you pay to make this the 2nd result for John Oliver
Good question! I am not paying to promote the video at all. I suspect this is why the video is getting most of its views from RUclips search results.
I enjoy going to the presentation. This was a great video. Thanks for sharing your views.
I was right with you until the car comparison. There are only two reasons why something is free. The owner doesn't want it or it's junk. The same with cars and Timeshares.
I used to love my Marriott timeshare not so much anymore. I always book at least 12 months in advance & up until 4 years ago never had a problem getting what I wanted. Now it's pretty much impossible. I don't know what's changed. Are that many more people not depositing their weeks? What drives availability if people can now only buy points? I also see a lot of people posting their units on sites like Red week. I will hang in for a couple of more years & see if things improve. Enjoy your videos. Thanks.
he did a publi service,
We always tell them outright that we're a waste of their time but they still insist on trying. We always book a few weeks out for weekend trips and always get what we want. No maintenance fees to worry about. Maintenance Fees divided by 7 days usually comes to much more than what we regularly pay for hotel stays. Granted the timeshare rooms are much bigger but we don't travel to enjoy the rooms. I am curious to understand how the timeshare math actually work for some folks. Even if paying on ebay, or wherever, for $1 for 7 days the maintenance fees alone make owning those days / points not competitive with regular hotel stays.
Yea, you hit the nail on the head for the math - when I used to travel with just one other person, hotel stays made all the sense in the world (and their points programs are sometimes really useful too). Though I kind of gave up on the "cheap" hotels, Hampton Inn is my bottom level hotel now. If you go lower, math might be different.
Now that I'm older and want to travel with family, well, I usually want at least 2 bedrooms. I also have really enjoyed the couple of times I've been in a suite somewhere. So - just looking at 2 hotel rooms will usually run me at least $400 a night most places. In some locations, it's more like $1,000 a night. Getting a week with 2 bedrooms plus a kitchen for $1800 doesn't sound so expensive anymore. Then there are various other deals where you can pay way less than $1,800 for a week.
But the big thing is people don't often compare like for like accommodation either. I've been surprised in the last 4 years how many hotel rooms don't even have a *fridge* in the room. At some higher end chains. Getting a kitchen never happens. So assuming you can actually store leftovers all the way through to cooking some meals in the resort yourself - well, that can make a big difference in cost too.
I imagine the other thing that is often not mentioned really is - at least to my figuring - don't just make sure you can *go on vacation*, Ideally be flexible about where and when you go. This may be impossible if you have kids, but if you don't - try and plan vacations around "where and when can I get the rooms", and then availability becomes way more easy. I've had times where I couldn't book a hotel either (though in this case it was usually a last minute kind of thing).
I also think it's completely possible to save money buying resale and looking for low maintenance fees - if you travel a lot. It seems obvious to me, but isn't to many, that if you go on one trip for 5 days every 4 years - don't commit to going for a week every year in costs.
Why would you upload this? Embarrasingly bad arguments. First of all, 'just don't go' isn't an argument; it doesn't justify the industry. The whole point is the industry is exploitative and immoral. Telling people not to go is like telling someone 'if you don't want to lose all your savings, don't give Nigerian princes your money.' Kinda obvious. John Oliver basically said: Timeshares are a scam, don't sign up for them. And your rebuttle is "don't sign up for them, therefore they're not a scam.' Some of the most bizarre tortured logic I've ever encountered. It's like the reverse of begging the question fallacy. Your next argument is just as incoherent. "1. People don't rail against the gym industry 2. The timeshare industry is like the gym industry. 3. From 1, The gym industry is fine. 4. From 2 and 3: the time share industry is fine." It's like you're trying to set a world record for the highest density of logical errors. 3 Is nonsense, it doesn't follow from 1. 1 is also factually incorrect - people do criticize the gym industry, as they should, as it it's very scammy. But again, even it was true, 3 wouldn't follow. You didn't establish 2, there are many disanalogies between 'not using a gym' and 'not using a timeshare,' obvious ones that you didn't consider.
Thanks for sharing your thoughts on the subject & thanks for watching!
Compares timeshares to home gym equipment thats not used, 😂😂😂
That is why a "used", AKA resale timeshare is the best way to go. Thanks for stopping by and checking out the video!
Regarding the family who tried to book 1, 2 or 6 months before they wanted to go, it sounds like they still had to pay for the timeshare each year and they couldn't carry their time over until the next year. They just lost their opportunity completely?
That's insane. Or can timeshare-ers typically carry unused weeks into the future and "save up" a few weeks each year and combine them all into 1 big vacation?
Yes, many timeshare owners are also members of an exchange company. So they can deposit their weeks with the exchange company and it will generally be good for two more years. So if they bank into the exchange company, they can then perhaps take two vacations the next year, or book two units for the same week or even back to back. Depositing is also a way to salvage your use when you aren't able to get a viable reservation. While we don't know the entire backstory of the family, they didn't do what was needed to properly understand the program. Though this is also often the fault of the timeshare companies because they tell them you can just book it like you do a hotel and that is flat out wrong. That is why I gave suggestions to others on places to go and learn more about how to use whatever timeshare they own.
@@DestinationTimeshare It sounds so unnecessarily complicated. This type of situation almost always benefits the seller of the product, don't you think?
It's just another example of why people think these things feel so scammy, whether they actually are scams or not, it doesn't matter. The sales people make it feel like a borderline illegal process.
@@tinhapin2875 The sales process does leave a lot to be desired. But the product is like many things in life, you can use it for its basic purpose day in and day out, but to get the most out of a product, researching it and understanding how it works will get you the best results. People do this with credit cards, air miles, their new car or Tesla or even regular travel. Something can be as simple or complicated as you want to make it.
@@tinhapin2875 Well, I think it's because the old system was very simple, buy a week at one location every year, and the week was fixed and the location was fixed. So you were booked no matter what. That actually didn't work that well for consumers IMHO because it was kind of like buying a beach condo - you always went to the same place at the same time. Not to say that couldn't work - some members of my family have or want to go to the Adirondacks every year in the summer. So I guess they could buy a timeshare at a resort near there (if there were any that were appealing) and it would be fine. But having the exchange systems actually adds a lot of value for the complexity - many more locations you can go to. But just like college classes - it's first come first served once booking opens. So you need to think about it like that - if you want a class everyone else wants, you're really in for fun getting it - especially if you need it in a specific semester. If you can take a class far less people want, or on a less appealing semester you get right in.
The other thing is - I really think this is like people complaining about flight prices because they have no planning or flexibility around travel dates or airports. Whereas if you can go a day or two later, or leave from a different airport in the next city over - sometimes you save A LOT. Well, you can look at a calendar for what's available to book, and you can jump on it and get it. It's not any different from hunting for a good flight IME.
It’s your money and your decision. Do what you want. If people investigate and still want a timeshare then go ahead. There are crooks in all type of things trying to sell shit.
This is why I recommended resale toward the end of the video.
So do all the salesmen/women at Vistana Villages know you? I think I've done seven or eight presentations at SVV and never had the same salesman twice.
We've been to 11 owner updates at Vistana Villages and have yet to see the same salesperson. One time when we went a previous salesperson recognized us and tipped off our salesperson that day. Let's just say, that was perhaps one of the worst salesperson we have ever had. I suspect the previous salesperson told him there was no chance we were buying. He told us we would be put on their list to not invite to sales presentations anymore. Thing is, we have been on a lot since that presentation. He was a complete jerk! We remember his name to this day. We also remember that other salespersons name too. That is pretty rare as they are perhaps the only two that I could name if asked. Thanks for watching!
@@DestinationTimeshare I had a really nasty one at Parc Soleil in July of last year. Incredibly insulting guy. My strategy now is pretty much to zone out during the presentation and talk about other things or other timeshare companies until the hour is over. I was back at Parc Soleil earlier this month and had the salesman talking about the Hunt brothers and the silver market for 5-10 minutes. No clue whether the stuff the salesman was saying was accurate or not. Not that it matters anyway.
Speaking of nasty salesmen at SVV, one salesman got mad at me and said that Encore packages no longer were being offered. I found out that was not at all true.
We have been told so many lies it isn't funny. We were told we wouldn't be offered an Encore Package at the end of our presentation because we weren't buying. We even overheard the sales person tell the "encore guy" that we weren't to be offered one. Next up, he walks over and tries to sell us one.
13:51 You ignored the fact that the family tried 6 months in advance and was told they called too early. You point out that they give you 11 months. So why would the resort tell them they called too early?
God bless everyone.
I think you're presenting some great information here. I appreciate you taking the time to try to educate, as whether intentional or not, the ownership sites themselves are not terribly straightforward. It's helpful to hear from someone who is a regular user and enjoys the service. I hope you don't take too much of a beating from people who are not happy with the existence of the industry. best regards.
Thanks for that. I have some thick skin, so I just let it all roll off my back. And I somethings throw a little shade back in the comments as most of the comments are from people with no real world experience with timeshare. They just go with what they hear on the TV, news or social media. Thanks for watching!
Conflict of interest 👌
How so? I see it as my experience gives me better perspective. BTW, I don't work in the timeshare industry.
Great video and great info! I actually started watching this video, then stopped to watch “Last Week Tonight” so I could be better informed. Then I can back to the video😂
Our experience has been quite the opposite of what Jon Oliver is saying. Most timeshare owners that we talk to seem to like their ownerships.
Wow the comments thanks all sure help me view and understand 👍🏼
Thanks for watching!
Hi Jeremy, thanks for linking to our timeshare video on how to sell/get rid of a timeshare. Will return the favor on our timeshare videos. Every little bit of information on timeshares help everyone.
You're welcome. Your video was a great list of ways to get out, several that I have never seen mentioned before. I certainly agree, the more information out there about timeshare the better!
Regarding surveys, there is an inherent bias to be pro-timeshare if you own a timeshare. Just like any other big investment. People don't like admitting they made an enormous mistake.
We'll probably never know the true number of people who think they made a wise investment.
The first part of this I like. Just say no.
If you are at a timeshare sales presentation, I absolutely agree. NO is always the best and only answer someone should have when being asked to buy.
Gym memberships are not lifetime. Most things we get and pay for that are not used, are not lifetime, and can be stopped.
But timeshares aren't lifetime either.
Hahaha
Your comment was so good that you had to give it a thumbs up yourself? I've never understood why people put likes on their own comments...
@@DestinationTimeshare It has a thumbs up from some random now hahaha.
This is all because of people like you talking bad about timeshare like you did on ( what you need to know before buy) I own Hilton and Marriott for 2 generations and we love it !! Resales like you own don’t give you most of the benefits !! Stop bragging about owning Marriot. You own the resale program !! Is very different from buying from the developer. You are just giving your point of view
Explain the difference between resale and developer vs. the cost difference. It seems like you get 80% of the benefits with 20% of the cost on resale to me.
Of course I am giving my point of view. That is the purpose of the videos. I can't really give a point of view that is someone else's. That said, I beleive I give a pretty balanced outlook on timeshare overall. I also think it is prudent to make people aware of the potential pitfalls of buying. Good to know things before spending tens of thousands of dollars. It is all about making an informed purchase decision.
As for resale ownership. We own two Marriott weeks purchased prior to June 2010 and both are enrolled in the Abound program. Thus they work fundamentally the same as an enrolled developer purchased week and are not different in any way. Of course if someone buys a resale week today, they are restricted from enrolling those weeks in Abound unless they make a large developer purchase from Marriott. However, comparing resale points to developer points, there is fundamentally no difference in usage and no restrictions placed on the resale points.
Not true ! At Hilton and Marriott resales don’t count towards levels and benefits. Like be able to use the ritz Carlton collection and in Hilton the Registry collection and villas of distinction , upgrades at Hilton from studios to a 1 bedroom and many more. For accommodations might have the same resale but for levels of service and additional perks not at all.
@@sebastiangarcia6641 But are those extra perks worth the extra tens of thousands of dollars? BTW, our resales weeks with Marriott count toward our Owner Benefit Level. The same is true with Marriott Trust Points. I don't know enough about Hilton, but I do understand high level owners do get upgrades based on availability. Someone in that range has probably spent in the high level 5 digits or even 6-digits to purchase their timeshare. It won't mean anything to most owners because most owners won't have access to it.
OK. To get top level at Hilton, you need to have 100k points, which will set you back about $250k or more retail. For that you get a special wristband, some upgrades, first crack at reservations and booking when there is a cancellation, a $250 Lyft credit, and some other perks.
OR...you can buy that same 100k points for about $25k-$50k resale (Depending on season, location, market) and have $200k to pay for whatever room and service you want. From where I am, I'm good with the room I get, if I want nicer, I'll reserve it. I get an Uber credit from one of my credit cards, and I have Diamond status at Hilton regardless from business travel. At the end of the day, $200k is a lot to pay for a special wristband. For that kind of money, the wristband should be platinum with diamonds in it.
Oh you're no biased at all lol
Everyone, and I mean EVERYONE, has a bias of some kind. Even Mr Oliver. He is looking to sell ratings. Thus he too is biased.
What a mooch
And proud of it :) Thanks for watching!
Your words:
"After (one) owns it, they're not putting the WORK in, theyre not doing the research..."
Who wants to be doing work and research for something that is little more than a fancy Airbnb?!?
I always thought vacations were supposed to be "fun".
If I want to do "research" and 'work', I'll get a part-time job.
The thing is, people spend way more time researching their $500 cell phone or TV purchase than they do a timeshare they spend tens of thousands of dollars on. There is certainly work involved in planning any vacation and I don't really want to spend my vacation in some residential neighborhood where most Airbnbs are. I would also argue that timeshares are only a little more fancy than an Airbnb. Many hosts now also want you to do much of the cleaning before you leave. How many Airbnb have three or four pools, onsite food and beverage. Timeshares are for people that want a resort experience at the cost of a hotel room. If you buy resale!
I wish I could see dislikes so I could see how badly this video is getting ratio’d
It has about 70% likes. Not as low as my Dave Ramsey video though.
We own 6 timeshares plus points. Not only have my husband and I taken advantage of them but we are able to take our whole family (12) on vacation every year! We also have friends who own timeshares and we spend a week at ours and a week at theirs. If you put in a little extra time planning, there's nothing better than a timeshare. Enjoy your videos, Jeremy. They are interesting and informative!
As you noted, timeshares are great for large family vacations and even reunions. It would be hard to get the same experience at a hotel or resort with just hotel rooms. Having the extra space is great for people together and all the great outdoor spaces at timeshare make them far superior in my opinion. Thanks for watching!
I think the real point is to not sign any agreement without having a lawyer look at it. Then you might be fine
@@jamespower5165 Very true. In fact, most people would do great if they just read the contract themselves before signing. Too many people don't read it and just sign. Thanks for watching!
John Oliver is not selling time shares. You are. Who should we listen too lol
You have certainly made some incorrect assumptions about me. You know what they say about assumptions.... Thanks for watching though :)
@@DestinationTimeshare With a name like Deistination timeshare, how ever could I make that assumption!?
Most people would check a channel About page first....
@@DestinationTimeshare You are literally selling a class about timeshares
You be you boo, but dont try to hide that you are very much trying to sell people on timeshares, Directly or indirectly, and through a class that costs 125 bucks. Timeshares are predatory. maybe you have good experiences, or maybe you don't talk about bad ones. There is an abundance of evidence that timeshares do more harm than good to all involved.
JFC…comparing a $30 a month gym membership to a $25,000 scam? Do better, dude.
I watch JO every week and enjoy most segments. Usually I have no knowledge of the subject so I eat up his info. This I know A LOT about. Seeing so much that was wrong or missing is going to turn me skeptical of most of his stuff.
I haven't watched the show, so I wasn't familiar with it. I think with anything you can't just look at or listen to one side of it and I have found since watching several of his episodes that they tend to skew negative and one sided. I suspect they put a lot of research into these topics but they are mainly for laughs and of course negative stuff tends to get more people to watch. Thanks for watching this video though :)
@@DestinationTimeshare I agree and usually do, but I like to assume the "facts" in a story are correct-and then realize that the opinions drawn from those can vary. Of course $0 deals are on RW. He didnt show a 3BR MOC price. Also, the timeshares of the 70's-fixed weeks, no trading really gave the industry a bad name. I bought MVC in 2004 and 2005 from the developer. Decent deal when weeks were being sold. I think the points systems are very expensive and not sure I'd buy again today. BUT I LOVE our MVC and Grand Solmar time; It was a great video-yours I mean. Thanks.
Truth be told, John Oliver is more a topical comedian than a fact checker. I'm not saying he's way off the rails but at the end of the day, he needs to sell his show - just like a timeshare sales person needs to sell points.
While i enjoy the humor and delivery many times, i've followed up on his segments' claims on many topics and while the show's content doesn't quite flat out misrepresent, they do "massage the corners" so to speak to fit the show's half hour time limit. The devil's in the detail and that's not a 30-minute TV show's strong point.
Buying a timeshare is stupid when u can keep getting free vacations by attending the presentations
True, promo trips are great. The only drawback is that they are often short, 3-4 nights and each company will generally have a limit on how often you can take advantage of them.
Does anyone else feel like the same clips (Rich Seigal video and the Naseer's news segment) are used over and over again to show how timeshares are bad? i think the comparison with gym memberships is spot on and it's funny that no one else seems to make that link.
Full disclosure, i also watch a lot of timeshare sales training videos in addition to Destination Timeshare and TUG videos with Brian Rogers as I'm very fascinated with the psychology behind both the selling and exiting of timeshares. It's one of those things that represent a pure "want" as opposed to need. I believe the host of the Sales Mastery channel was out of the industry for a while during the COVID collapse but she seems to be back in (sincere apologies, her name escapes me).
These days, it's not difficult to educate yourself on virtually any topic (unlike back in 70's, 80's, 90's) and it's absolutely in your best interest to tell anyone pushing you to do something to slow down and that you want to think about it. I do not subscribe to the opinion that timeshares sales are scams. Sales is an emotion play and has been since the beginning of time.
Excellent content as always from Jeremy. Unbiased and factual. I think it would be awesome to see a collaboration with Brian Rogers from TUG 🙂
i really enjoy your videos. We made the mistake of buying westgate. looking back, we should have bought disney or Mariotte.
Thanks for watching! Yeah, I always hear a lot of horror stories about Westgate. We still haven't had a chance to stay at one yet.
We made a mistake too buying Holiday Inn Club Vacation timeshare. We can't sell & get our money back. We paid in full after 1 or 2 months. There is better ways we should have spent that $27000 like towards our house payment.