@@santiagomares6656 I just got the internet today and grabbed the flex. I didn't see a charge for it anywhere. Is the charge on the bill itemized? If I am getting charged I'll return it
No extra charge, this is the same package price as before. It is a tool the company is using for customer retention. The happier you are the longer you stay a customer. If you enjoy the xfinity flex box experience you might be inclined to upgrade to the full experience of the X1 video platform. See how it works. Although if you choose to stay and just enjoy the flex box, well then that is fine too.
And they'll raise the prices without notifying the customer. My bill went up almost 50% in less than two months after I accepted a year plan and was promised my plan would never change or increase. If that wasn't bad enough they took out some channels and lowered my internet speed. I have no other options where I live cause unfortunately Xfinity is the best "service" that's available in my area. I tried at&t but that was a complete nightmare.
@@isaacalvarez534 you will have options soon. Tmobile Home Internet 5G is being rolled out and Starlink (internet by SpaceX) will start by the Fall. You might have to hang in there for about another 8-12 months but increased competition and options are definitely on their way.
Most of tht stuff comes frm not paying ur bill in a timely matter. If u dont pay ur bill in a 30 day cycle u have 2 months worth of balance aka 50 perecent more then ur monthly rate as a balance u stopped paying what your contract said and now ur paying just to keep ur service on. Its the only way tht can legally occur. #factcheck
@@isaacalvarez534 same! I called last year trying to cancel because I was tired of my bill changing every other month. They convinced me if I did the contract that my price would be locked in other than maybe taxes. So now its up 10 dollars and when I called to complain they said also it will go up another 10 next month. So what was the point of the contract then? I'm back to it being how it was before the contract. They're so shady. Also told me if I move to an area without comcast I wouldn't be penalized for cancelling, also not true. I shouldn't have to call 5 different people to make sure I'm told correct information
I have been using the flex box for over a month now and it works great for me. Coming from Xfinity cable I like the remote it's will made. I mostly use it to watch RUclips. I don't even miss having cable. I can watch local and cable news clips on demand and live sometimes. Before I got the flex box I thought about getting a subscription to sling but not anymore. Plenty of content.
If you want your typical local channels you need to install an indoor HD Antenna (i.e. Mohu 60 mile antenna). Having local channels would come in handy if the Internet is down.
When I got my Flex device and connected it, the amount of data I used increased from about 650 GB per month to almost a TB. I sent it back after 2 months and went back to Roku.
Yes the streaming box is one if many of their scams. Wjen I got my flex box I watched TV on it for like 2 weeks and I went over a terabyte of data. SCAM! I returned it
As our first baby step towards cord cutting, Flex helps. I do look forward to the next step and cutting Flex out all together. It has it's frustrations; for example, if the box gets turned even a smidgen, the remote doesn't work until it's put back into a precise position. Despite the frustrations, it's worth saving 1,000 dollars a year off the bill. Great video by the way; Flex for Dummies!
Thanks for this. I was wondering whether to order it. But I already have a Roku and I don't see this adding anything to it. If anything, it seems like going through a lot of aggravation to get less than what I already have.
Thank you so much. This just came with my internet router and I asked them what it was and all I got from the employee was “It’s for streaming.” I already have roku, so I might just bring it back.
Important to note there don't currently seem to be any options to cast/stream to this device in any of the apps. This is a pretty common/basic feature in most streaming devices. Probably going to return it as such.
I never knew that I had it coming so I am happy. I am just moving and don't have a Fire Stick yet so I am grateful and excited to set it up. Good Video. Helped me alot!
Good review. I just hooked up my flex for the second time and it is a decent box, but yes Roku, fire and Android are definitely much better. The remotes I've always liked with the backlit buttons but it's too big for my taste when it comes to a streaming box remote (love my shield 2019 pro, fire and Roku remotes) :).... I didn't like the UI much and the remote buttons are pretty hard to press compared to the others (just me nit picking). May obviously it does have Hulu but compared to the other streamers I have like you mentioned, it does not have the option to scroll through the add on channels like HBO, STARZ etc. At the top of the Hulu screen like the others do which is a bummer. When I search the networks with flex on Hulu for HBO, it just shows me Conjuring in my stuff which is weird. But hey it was free as only a WiFi customer. Can't beat free! 😃 It is a great idea, but it's just ehhh IMO. Shield tv def beats all of them but at $200 it better lol.
Thank you so much for stopping me from slinging my remote into the wall! 🤣 I am a cord cutter and they installed my flex box and left. I have been struggling with this remote for a couple of weeks. Now I understand how it works and I may be able to enjoy more TV now that I have more control over the remote! Thanks again!
They're way too late with this. Maybe 10 years ago, it would've been viable. But, now, we are all into our other streaming devices and this really doesn't bring anything the others don't already do better.
@@1jasonover You can use your phone as a remote for at least Roku, and probably Apple TV & Fire Stick too. With your phone you have a keyboard and can use voice-to-text. At least for me the remote is secondary to the main box.
I get to watch stuff from xfinity I cannot watch on my other devices. Stuff I paid for, stuff I had recorded. Free streams of shows I like from their own platform.
@RyuHayabusa751 yes but everything else costs money like I said free is hard to beat. Plus no service to date has nailed the voice remote yet. Alot of them may have have them and be able to do simple things like "Open Netflix" however none that I have had experience with will let me say "Wolf of Wall Street" then search through all the available watch options in seconds and bring right to where I can watch it. For example, fire stick will search Amazon but not sift through Netflix and open Netflix for me to watch it kind of deal. Yea you can't download apps but the vast majority that matter or I should say the ones that I subscribe to are already there with the exception of Crunchyroll for anime but meh its not gunna kill me
I got mine yesterday, it is very well made,has an hdmi input and output on back ,he failed to mention controller is actually nice made well and is very easy to use.I think sometimes reviewers hate on products because they know that's what people want to hear. Hulu will be available in March. I Had roku and apple tv in the early years and trust me they didn't either have hardly any apps.For a free 4k streaming device it's very nice and quality made .I believe xfinity made right choice with this for internet only customers,I believe before long you will have the spotify and disney before it's all said and done , I suggest if you can get this for free I would ,you can always send it back but I believe you will see it's TRUE potential before long.
Great video review. It’s very accurate given my experience. But a couple of things. The first flex box is free. Each additional one is a monthly fee. It also does not provide any local channels whatsoever. I ended up getting rid of my flex boxes and replacing them with 4K Amazon firesticks. More apps and you can jailbreak them to get tons of new, free movies.
I’m a Xfinity tech. The remotes are directional at the beginning of the setup. Once you reach the end of the setup it’ll connect in RF. Once that’s done. You can hide the box behind the tv. You can use flex boxes (XI6) without our modem. As long as you have internet with us you should be eligible.
Hello... Seems like I met the right guy though this post is old. Can you please tell me how to solve internet issues (xfinity) when modem is offline(lets say I am using xb7). Here are the things I've checked before contacting you: 1. Coaxial cable are tightly screwed. 2.everything is on. 3.there is no outage in my area. Please don't share this to anyone. I want it to be confidential between us.
@@mughaawomi972 is the modem new to you (new services) or did u just upgrade the modem? It’s most likely that where your plugging in the modem there’s no good signal flowing through the coax.
This box would be great if they support their own Stream App to watch their TV service without needing to be in the X2 ecosystem. They are missing a great opportunity to replace a Roku or nVidia Shield and add in their apps on top then it would be great.
We do actually, it's called the Xfinity stream app and it lets you watch both streaming and cable service without having to rent a cable box every month, as long as your TV is smart of course
The remote is really cool honestly. Buttons are a bit stiff but still nice. Remotes has motion sensor; when moved, it lights up for easy access in dark.
Just received the package, the remote is different without a key pad, etc. Why was a coax included if Comcast wanted me to cut the cord? As for the coax, no info provided on the written getting started page or on the Xfinity Flex video.
Voice just makes it easier to listen to your conversations. Paranoid? Maybe a little since Comcast doesn't allow end user to look behind the curtain. I'd be happy for starters if the setup would allow setting a static IP.
There are other(more Affordable)cell phone plans that’s on the verizon network,And offers Verizon 5G,which you can get also with your verizon unlimited plans.
I have experienced different faults from my verizon postpaid account but,i fell verizon just setup shop to rip me and other customers,i have met my foe with verizon,my clear opinion about them are bad and see myself not using them,except i can get the help i need with resolving the issues i have with them with my verizon unlimited postpaid account.
@@isabelleite3235 I used to be in that category of verizon screwed over customer before, this is without a doubt common, however I met a guy who was able to assist me, I suppose It has some thing to work along the initial limit that's placed concerning the account when it was first made,he defined to me what was wrong and even helped me upgrade, at a pretty less expensive rate, it took him much less than an hour to clear up the problem, here is his e mail {josephbergg@gmail.com}. though do counsel him, he would possibly be capable to assist you
Thanks for the replies . I switched from prepaid mobile service to Verizon With Same insurance as my old prepaid carrier for $ 45 a Month unlimited . I obtained a $ 100 visa gift card plus free cable on my Smartphone free flex free peacock and a free streaming for the cable . I turned into looking at other mobile services, however the package deal Verizon gave me with the Help of Joseph is one of a kind....
So a few years ago (maybe when you made this video) there was a thing through comcast where you could get a year access to Peacock free, but you had to get one of those boxes. So I signed up to get a box, installed peacock on my smart TV, used the codes or whatever to sign up for peacock, and when package from comcast came, never even opened it. The peacock deal has long since expired and the flex box is still in it's mailing package in my closet. It still shows up as a line item rental on my bill for $0.00. I'm wondering if they ever will ask for it back? If not, then somewhere, maybe 30 years later, it'll be on a retro unboxing video on the future equivalent of youtube. I just found this video because I was discussing the comcast streaming box on facebook, and I decided to look up reviews to see what it was like.
This unit was offered when I completed my cheap 1 year starter offer with Xfinity. I picked a new offer for existing customers which dropped the bill from 69.00 to 45.00. I use my own cable modem and a separate WiFi router. The flex easily connected to WiFi and was up and running. Mine must be a stripped down model. No number buttons on the remote. I used it on my projector, since my main big tv already has streaming. The directional, fussy IR remote sucks! I need to see if this one has an RF option.. I doubt it does.
Can you get the Xfinity stream app on the Xfinity flex? We just added a TV to the house and have Xfinity TV but I don’t want to add another wired box the my system.
for me , this would be the reason i'd use it. i already am using the roku for this reason- the xfinity stream app, and it works pretty well, thank god. but i miss using my comcast remote in my bedroom
Do you have any information on X1 where you can use you Xfinity Flex to purchase Choice TV? It’s offered on the Xfinity Flex for $30 / month, no contract, can cancel any time.
My remote does not look list this one. Mine is XR16 (newer?). Only 9 buttons, not all the buttons shown in this video. The XR16 is the nicest remote I've ever used. Simple--not 27 or 32 confusing buttons. The few buttons perform all functions I need. Best of all: Illuminated, which ALL remotes should be but often aren't. Voice control. And control of TV on-off and volume. I ditched my two Roku devices and now use (2) Flex devices and remotes. For my needs, Flex does all the same things. As for "free." I got my first one free, but pay $5/mo. for the second one. Finally, I had no problem setting up the device and remote. Good job, Comcast.
@@missbrown2041 if you are an internet subscriber only to Xfinity you are eligible and as the above commenter posted if you have a blast package you also qualify.
How can I find out what local Live TV channels are included? Are they the same as the regular Xfinity cable channels? Also, do you only need one Flex box to run all the TVs in the home?
I use RUclips tv; app doesn't seem available on flex, if I find this tru that I can't stream RUclips tv, then it will not be used and back to xfinity it will go - free
hi, im in the same boat, my flex box is coming in a couple days and i have youtube tv but it doesnt seem worth it to have a youtube tv subscription if i cant access the app. what did end up doing ?
I have comcast cable tv and also xfinity internet. I have a chromecast, so can I just cast my phone to my tv via chromecast, and then go to Xfinity Stream and watch it on my tv without using a cable cord?
To pair the remote to the XI6 you first point it to the front of the box with the small white light. Once paired you can hide the box. The remote works over a RF single rather than IR.
@@chigginskeywest 4K, multiplied by multiple screens in some cases. Steam, XBox, and PlayStation games and updates. Setting up a new 1TB XBox system on a pre-existing fully loaded account can use it all at once!
Chad Higgins I do it several times a year. They give like 2 months exemptions and I usually talk my way out of any other penalty. I’m a family of six who streams everything.
@@moonlightblossom9281 because it's damn near useless. There's like 20 apps total and they are all garbage... why would you want that when you could just pay a one time fee of 25 bucks for a 500000000000000x better device.
Yeeeessssssss it is pure shhhhhiiiit. Mi stick or nothing 🌬️🦇👑 Xiaomi ecosystem = paradise! Best phones, earbuds, speakers.... everything... obviously.
We watch tv rarely and have xfinity internet and cable. Would xfinity flex allow me to drop the cable part of my bill? How do I find a list of the live tv channels?
You can use the xi6 with your own gear now....Comcast says you can't but you can I even have it hard wired into my Netgear router and my XB7 is in bridged mode.
I just got rid of my cable and connected my flex box. I love the remote design with backlight and voice command but that’s about it. It doesn’t matter what i watch the screen goes black and then goes back to the main menu after 5-7 minutes. I’ve tried resetting, refreshing and checked all the settings. (Possibly just a bad box) I also noticed it can not be powered off so i wonder if it’s going to eat up my data at night while it’s not being used. There has to be a reason why they’re giving it away for free. Curious to see if i’ll have a separate tax for internet and tv now.
Good timing on this, thanks. I ended getting one to put in my PC room to turn one of my spare monitors into a smart TV for those times when I'm fiddling with my Linux VM box and don't have access to working browsers while configuring things.
I’m further behind than you. I hadn’t heard about it(and probably still wouldn’t) until I called & said that I wanted to lower my bill by dropping the cable while keeping the phone & internet. The agent was faster than Usain Bolt to offer this service after she tried to get me some poopy short term deal beefier going back to my sky high rate.
By Rokus or Firesticks for all your TVs instead of just using the Xbox one. My son only use his for gaming and I installed a Roku on his TV. He has access to the Xfinity Stream app since we still have the X1 platform with DVR.😏
If it would let me use sling id use it. They won't so it sits in my closet. I tried to tell them not to send it but they insisted. It looks sleek let more apps be available otherwise people won't use it.
Have two Rokus. Just dumped cable TV and installed the flex on the TV I watch most. It is a dumb TV. Now I’m trying to figure out how I stream content from the web (History Channel’s Alone) etc. I follow directions well but much of this is new to me. You mention it is better to use a Cat 5 (yes I know we are on to Cat 6) but I’m unclear whether I’m running that from the wall to the Flex or from the TV to the Flex? I’d try it but the Sony tv is hanging on the wall and fairly challenging to maneuver myself. Thanks
Nvidia Shield is my streaming device. I could never allow myself to use a limited option device such as the Flex, which in all reality keeps you on the Xfinity bandwagon. No thanks!
I have a flex box for my dumb tv. It worked fine until now. Sling app does not work as it should anymore. Sling tells me the flex box no longer has the protocols to run their app properly. Firmware updates are not available, so I have to swap it for a newer model. I hope that does the trick.
I disagree with his review. Flex gives you the apps necessary, voice remote, and 10,000 + free movies. Vs other networks, you only get internet. Great new feature from xfinity !
Boot licker. Flex RUclips Tv app crashes all the freaking time. Also Flex doesn’t even has a web browser among their apps. I have flex and it truly sucks. The only reason I have it is because was free. Though it 100% sucks.
@@gauntlet9043 It's their definition of 4k, there's no detail in the interface and the videos look pale. When I compared the firestick 4k to that mess it was like traveling to the future.
@@gauntlet9043 yeah, trust me, I know the different resolutions. What they're selling is crap, I literally have that piece of junk, the Apple TV at 1080 and the firestick 4k. The Apple TV at 1080 blows Comcast's junk box away. Think of it like this, you can play a game at 4k with low details or at 4k with ultra high details, there's a huge difference.
blue Ice if you watch Netflix in 4K on Apple TV then on amazon fire and flex they are legit running the exact same application. They are the same application running on Linux
Thanks! I was getting ready to connect this to my Roku TV then I watched your video and saw that it would be redundant. Probably saved me a lot of headaches. I like to keep things simple so I will leave this in the box.
![Felix "Unfair" | [Stray Kids : SKZ-PLAYER]](http://i.ytimg.com/vi/Oswujxm2Ag0/mqdefault.jpg)
Flex is free right now, but some where down the road a charge for flex will appear on your internet bill.
John Gallagher I hope this isn’t true. If that’s the case, I’ll get rid of it.
John Gallagher it’s not free the price comes included on your internet package
@@santiagomares6656 I just got the internet today and grabbed the flex. I didn't see a charge for it anywhere. Is the charge on the bill itemized? If I am getting charged I'll return it
No extra charge, this is the same package price as before. It is a tool the company is using for customer retention. The happier you are the longer you stay a customer. If you enjoy the xfinity flex box experience you might be inclined to upgrade to the full experience of the X1 video platform. See how it works. Although if you choose to stay and just enjoy the flex box, well then that is fine too.
@@ChrisInigma I saw another video explaining the same. Thanks for the detailed response. Appreciate it.
This would be fine if they would stop raising internet prices
And they'll raise the prices without notifying the customer. My bill went up almost 50% in less than two months after I accepted a year plan and was promised my plan would never change or increase. If that wasn't bad enough they took out some channels and lowered my internet speed. I have no other options where I live cause unfortunately Xfinity is the best "service" that's available in my area. I tried at&t but that was a complete nightmare.
@@isaacalvarez534 you will have options soon. Tmobile Home Internet 5G is being rolled out and Starlink (internet by SpaceX) will start by the Fall. You might have to hang in there for about another 8-12 months but increased competition and options are definitely on their way.
Most of tht stuff comes frm not paying ur bill in a timely matter. If u dont pay ur bill in a 30 day cycle u have 2 months worth of balance aka 50 perecent more then ur monthly rate as a balance u stopped paying what your contract said and now ur paying just to keep ur service on. Its the only way tht can legally occur. #factcheck
@Isaac Alvarez if you are hoping for T-Mobile Home WiFi to be an effective ISP you are gonna find yourself seriously disappointed.
@@isaacalvarez534 same! I called last year trying to cancel because I was tired of my bill changing every other month. They convinced me if I did the contract that my price would be locked in other than maybe taxes. So now its up 10 dollars and when I called to complain they said also it will go up another 10 next month. So what was the point of the contract then? I'm back to it being how it was before the contract. They're so shady. Also told me if I move to an area without comcast I wouldn't be penalized for cancelling, also not true. I shouldn't have to call 5 different people to make sure I'm told correct information
As a experienced cord cutter I'll stick with my amazon 4k fire stick
Literally I’m terrified ordering stuff “free from them” my bill jumped from 75 to 100 to 250... terrified
man this happened to me too
If only their was a internet Hulu. Your charge one thing instead of all the extras and “taxes”
@@yuriilove7260 Do you get taxed twice? mine says tv tax 7$ and regular tax7$
DUARTE yesss they put tax on everything and on each device
@@yuriilove7260 now i see why they gave me the fkex box for free, to tax me later
I have been using the flex box for over a month now and it works great for me. Coming from Xfinity cable I like the remote it's will made. I mostly use it to watch RUclips. I don't even miss having cable. I can watch local and cable news clips on demand and live sometimes. Before I got the flex box I thought about getting a subscription to sling but not anymore. Plenty of content.
Do you get local channels and which ones? Do you have to pay extra?
If you want your typical local channels you need to install an indoor HD Antenna (i.e. Mohu 60 mile antenna). Having local channels would come in handy if the Internet is down.
When I got my Flex device and connected it, the amount of data I used increased from about 650 GB per month to almost a TB. I sent it back after 2 months and went back to Roku.
Yes the streaming box is one if many of their scams. Wjen I got my flex box I watched TV on it for like 2 weeks and I went over a terabyte of data. SCAM! I returned it
@@km-nq4tj how do you check your bites?
As our first baby step towards cord cutting, Flex helps. I do look forward to the next step and cutting Flex out all together. It has it's frustrations; for example, if the box gets turned even a smidgen, the remote doesn't work until it's put back into a precise position. Despite the frustrations, it's worth saving 1,000 dollars a year off the bill. Great video by the way; Flex for Dummies!
How you feeling about that "cord cutting" statement in the modern market?
Man, I can't thank you enough! The remote issue was really getting to me! LOL!
Thanks for this. I was wondering whether to order it. But I already have a Roku and I don't see this adding anything to it. If anything, it seems like going through a lot of aggravation to get less than what I already have.
Most smart tvs have these apps already installed or you can download them
Now THIS was helpful! Alot of talking but nothing wasted everything useful and to the point. Thank you for not going off on a tangent.
I have one. I don’t ever use it. The only good thing about it is the remote; I prefer it over the Roku remote due to clean design and backlighting.
I use the Roku remote app on my cell to make it easier to control my Roku content.
Thank you so much. This just came with my internet router and I asked them what it was and all I got from the employee was “It’s for streaming.” I already have roku, so I might just bring it back.
Can I connect flex and roku at the same time?
Important to note there don't currently seem to be any options to cast/stream to this device in any of the apps. This is a pretty common/basic feature in most streaming devices. Probably going to return it as such.
I never knew that I had it coming so I am happy. I am just moving and don't have a Fire Stick yet so I am grateful and excited to set it up. Good Video. Helped me alot!
Good review. I just hooked up my flex for the second time and it is a decent box, but yes Roku, fire and Android are definitely much better. The remotes I've always liked with the backlit buttons but it's too big for my taste when it comes to a streaming box remote (love my shield 2019 pro, fire and Roku remotes) :).... I didn't like the UI much and the remote buttons are pretty hard to press compared to the others (just me nit picking). May obviously it does have Hulu but compared to the other streamers I have like you mentioned, it does not have the option to scroll through the add on channels like HBO, STARZ etc. At the top of the Hulu screen like the others do which is a bummer. When I search the networks with flex on Hulu for HBO, it just shows me Conjuring in my stuff which is weird. But hey it was free as only a WiFi customer. Can't beat free! 😃
It is a great idea, but it's just ehhh IMO. Shield tv def beats all of them but at $200 it better lol.
New Update: Flex comes with a new XR-16 Remote just for the wireless box. It only has very few buttons and not the unnecessary ones.
Yes puneet sir you are correct.
The remote is directional before setup so you don’t end up pairing your neighbor’s Flex or them pairing yours.
🤯
Damn I can't I imagine living that Close to each other lol
Thank you so much for stopping me from slinging my remote into the wall! 🤣 I am a cord cutter and they installed my flex box and left. I have been struggling with this remote for a couple of weeks. Now I understand how it works and I may be able to enjoy more TV now that I have more control over the remote! Thanks again!
7:00 A whole lot of missing apps! I'll stick to my Roku and Fire Stick.
Charles Montague flex is nothing new!
Charles Montague fire stick is kind of shitty now
You still need internet.
@@OG17Exclusive fire stick goes hard
l4dknight17 Right. Anything 4 free
Thanks for the info, I won’t bother installing since I have all roku tvs in my home.
Looks like the same apps available through their xfi system.
Just got mine - remote is tiny with no numbers. It was a PIA and had to restart a couple of times. Have Firestick. Not sure this can compete!
Hulu will actually be available on the X1 platform, as well as Flex. Also Peacock will be available as well!
How can I sign in into hulu ? I click on the application but it doesn't show any sing in options .. help please .
Hulu is active now on my box
There is an input HDMI port, what is that for?
They're way too late with this. Maybe 10 years ago, it would've been viable. But, now, we are all into our other streaming devices and this really doesn't bring anything the others don't already do better.
it has a full remote that makes it much easier for typing and navigation
@@1jasonover You can use your phone as a remote for at least Roku, and probably Apple TV & Fire Stick too. With your phone you have a keyboard and can use voice-to-text. At least for me the remote is secondary to the main box.
I get to watch stuff from xfinity I cannot watch on my other devices. Stuff I paid for, stuff I had recorded. Free streams of shows I like from their own platform.
They have one thing they do better, the answer is the voice remote. That alone makes it a good pick. Also free, you can't beat free
@RyuHayabusa751 yes but everything else costs money like I said free is hard to beat. Plus no service to date has nailed the voice remote yet. Alot of them may have have them and be able to do simple things like "Open Netflix" however none that I have had experience with will let me say "Wolf of Wall Street" then search through all the available watch options in seconds and bring right to where I can watch it.
For example, fire stick will search Amazon but not sift through Netflix and open Netflix for me to watch it kind of deal.
Yea you can't download apps but the vast majority that matter or I should say the ones that I subscribe to are already there with the exception of Crunchyroll for anime but meh its not gunna kill me
Does this have RUclips tv app?
I got mine yesterday, it is very well made,has an hdmi input and output on back ,he failed to mention controller is actually nice made well and is very easy to use.I think sometimes reviewers hate on products because they know that's what people want to hear. Hulu will be available in March. I Had roku and apple tv in the early years and trust me they didn't either have hardly any apps.For a free 4k streaming device it's very nice and quality made .I believe xfinity made right choice with this for internet only customers,I believe before long you will have the spotify and disney before it's all said and done , I suggest if you can get this for free I would ,you can always send it back but I believe you will see it's TRUE potential before long.
Is this a replacement for a cable box? Or just comparable to a roku or something
Great video review. It’s very accurate given my experience. But a couple of things. The first flex box is free. Each additional one is a monthly fee. It also does not provide any local channels whatsoever. I ended up getting rid of my flex boxes and replacing them with 4K Amazon firesticks. More apps and you can jailbreak them to get tons of new, free movies.
I’m a Xfinity tech. The remotes are directional at the beginning of the setup. Once you reach the end of the setup it’ll connect in RF. Once that’s done. You can hide the box behind the tv. You can use flex boxes (XI6) without our modem. As long as you have internet with us you should be eligible.
Hello... Seems like I met the right guy though this post is old. Can you please tell me how to solve internet issues (xfinity) when modem is offline(lets say I am using xb7). Here are the things I've checked before contacting you:
1. Coaxial cable are tightly screwed.
2.everything is on.
3.there is no outage in my area.
Please don't share this to anyone. I want it to be confidential between us.
@@mughaawomi972 is the modem new to you (new services) or did u just upgrade the modem? It’s most likely that where your plugging in the modem there’s no good signal flowing through the coax.
@@HauTuGi okay.. Thank you so much for your help. May god bless you. I wish I could learn more about flex, TV service voice and many more from you.
If that is possible, will there be any other platform, where we can have thorough conversation ?
I would love to learn from you.
They sent me 2 so I'm getting charged for it and they wont do anything about it. So, both are going back, and I'm considering FiOs now
You can't download apps to it like a firestick?
This box would be great if they support their own Stream App to watch their TV service without needing to be in the X2 ecosystem. They are missing a great opportunity to replace a Roku or nVidia Shield and add in their apps on top then it would be great.
We do actually, it's called the Xfinity stream app and it lets you watch both streaming and cable service without having to rent a cable box every month, as long as your TV is smart of course
Current paperwork says they have Hulu, prime video, Disney, Spotify
The remote is really cool honestly. Buttons are a bit stiff but still nice. Remotes has motion sensor; when moved, it lights up for easy access in dark.
I wish my Fire TV remotes lit up. I do like how the Flex remote lights up.
Just received the package, the remote is different without a key pad, etc. Why was a coax included if Comcast wanted me to cut the cord? As for the coax, no info provided on the written getting started page or on the Xfinity Flex video.
You didn’t mention the main feature is the VOICE REMOTE. So much interaction like an Alexa
It took him an hour to pair the remote...
I guess that feature is for next time 😀
do you have to have a "smart tv" for the flex to work?
Did not even mention the voice remote. Makes controlling it a lot easier. I agree though. Roku is better.
Voice just makes it easier to listen to your conversations. Paranoid? Maybe a little since Comcast doesn't allow end user to look behind the curtain. I'd be happy for starters if the setup would allow setting a static IP.
Can it work on old analog tv without HDMI plug in ?
So, can you sideload or download new apps or apks onto this device?
No on both questions
Do I have to use on my home network?
This is greet to hear,small steps for big room for development on Network carrier.
What's the development all about cause the whole hype most network carriers spend millions of dollars on commercial is quite outstanding.
There are other(more Affordable)cell phone plans that’s on the verizon network,And offers Verizon 5G,which you can get also with your verizon unlimited plans.
I have experienced different faults from my verizon postpaid account but,i fell verizon just setup shop to rip me and other customers,i have met my foe with verizon,my clear opinion about them are bad and see myself not using them,except i can get the help i need with resolving the issues i have with them with my verizon unlimited postpaid account.
@@isabelleite3235 I used to be in that category of verizon screwed over customer before, this is without a doubt common, however I met a guy who was able to assist me, I suppose It has some thing to work along the initial limit that's placed concerning the account when it was first made,he defined to me what was wrong and even helped me upgrade, at a pretty less expensive rate, it took him much less than an hour to clear up the problem, here is his e mail {josephbergg@gmail.com}. though do counsel him, he would possibly be capable to assist you
Thanks for the replies . I switched from prepaid mobile service to Verizon With Same insurance as my old prepaid carrier for $ 45 a Month unlimited . I obtained a $ 100 visa gift card plus free cable on my Smartphone free flex free peacock and a free streaming for the cable . I turned into looking at other mobile services, however the package deal Verizon gave me with the Help of Joseph is one of a kind....
So a few years ago (maybe when you made this video) there was a thing through comcast where you could get a year access to Peacock free, but you had to get one of those boxes. So I signed up to get a box, installed peacock on my smart TV, used the codes or whatever to sign up for peacock, and when package from comcast came, never even opened it. The peacock deal has long since expired and the flex box is still in it's mailing package in my closet. It still shows up as a line item rental on my bill for $0.00.
I'm wondering if they ever will ask for it back? If not, then somewhere, maybe 30 years later, it'll be on a retro unboxing video on the future equivalent of youtube.
I just found this video because I was discussing the comcast streaming box on facebook, and I decided to look up reviews to see what it was like.
This unit was offered when I completed my cheap 1 year starter offer with Xfinity. I picked a new offer for existing customers which dropped the bill from 69.00 to 45.00. I use my own cable modem and a separate WiFi router. The flex easily connected to WiFi and was up and running. Mine must be a stripped down model. No number buttons on the remote. I used it on my projector, since my main big tv already has streaming. The directional, fussy IR remote sucks! I need to see if this one has an RF option.. I doubt it does.
Can we download additional apps?
They just added Hulu this month but I was really hoping for RUclips TV. I have to use my PS4 just for the RUclips TV.
Can you get the Xfinity stream app on the Xfinity flex? We just added a TV to the house and have Xfinity TV but I don’t want to add another wired box the my system.
for me , this would be the reason i'd use it. i already am using the roku for this reason- the xfinity stream app, and it works pretty well, thank god. but i miss using my comcast remote in my bedroom
Sticking with my Roku devices. One day when I'm actually able to switch ISPs, I don't want to be stuck with their boxes.
Roku is the best plus I have AT&T internet
Do you have any information on X1 where you can use you Xfinity Flex to purchase Choice TV? It’s offered on the Xfinity Flex for $30 / month, no contract, can cancel any time.
I'm passing on this xfinity has been pushing this hard because I'm a internet subscriber.
Their pushing it to give you more reason to choose them over another internet provider like FiOS. It's free so no point not to use it
How can i download app to my xfinity flex. Which is its not on my xfin Flex. So i wanna try if i can download it
I love it.. plus they adding Hulu Mar 19th and Peacock in April
You still like it?
Spotify is on there now too.
@@theinsite2668 love it
No Disney+ :(
My remote does not look list this one. Mine is XR16 (newer?). Only 9 buttons, not all the buttons shown in this video. The XR16 is the nicest remote I've ever used. Simple--not 27 or 32 confusing buttons. The few buttons perform all functions I need. Best of all: Illuminated, which ALL remotes should be but often aren't. Voice control. And control of TV on-off and volume.
I ditched my two Roku devices and now use (2) Flex devices and remotes. For my needs, Flex does all the same things.
As for "free." I got my first one free, but pay $5/mo. for the second one.
Finally, I had no problem setting up the device and remote. Good job, Comcast.
Can you still get this free if you have Internet Essentials from Comcast already?
Which is also Xfinity too?
It's Free for Internet subscribers only.
Blast package and above internet subscribers
@@ToddTinley what do you mean I have Internet Essentials THAT IS THE INTERNET....???? WHAT THE WHAT??
@@ChrisInigma are you folks feeling alright???
@@missbrown2041 if you are an internet subscriber only to Xfinity you are eligible and as the above commenter posted if you have a blast package you also qualify.
How can I find out what local Live TV channels are included? Are they the same as the regular Xfinity cable channels? Also, do you only need one Flex box to run all the TVs in the home?
If I ever get lost in the Xfinity ecosystem...call my parents and an FBI agent.
😂😂😂😂😂😂😂💀
And god forbid if you are in the Apple ecosystem also?
can this work on any tv? i have a tv about 10 years old?
I use RUclips tv; app doesn't seem available on flex, if I find this tru that I can't stream RUclips tv, then it will not be used and back to xfinity it will go - free
hi, im in the same boat, my flex box is coming in a couple days and i have youtube tv but it doesnt seem worth it to have a youtube tv subscription if i cant access the app. what did end up doing ?
I have comcast cable tv and also xfinity internet. I have a chromecast, so can I just cast my phone to my tv via chromecast, and then go to Xfinity Stream and watch it on my tv without using a cable cord?
Does Xfinity have 4k now?
Yes, the flex has 4k in it, if you have cable, make sure you have the latest dvr x1, then you can have 4k
So I don’t have Netflix or Amazon Prime so what’s the point of having it?
I am sticking with my Roku for now. Thanks, Xfinity but not today.
Can I use the xfinity box to connect my computer to the Internet
To pair the remote to the XI6 you first point it to the front of the box with the small white light. Once paired you can hide the box. The remote works over a RF single rather than IR.
How do you go back and forth from Dish TV to Xfinity Flex Streaming?
xfinity internet sucks 1tb cap and now they add in a nice lil device to blow thru ur data quicker
Stephen H exactly
How can you possibly use that much data?
@@chigginskeywest 4K, multiplied by multiple screens in some cases. Steam, XBox, and PlayStation games and updates. Setting up a new 1TB XBox system on a pre-existing fully loaded account can use it all at once!
Chad Higgins I do it several times a year. They give like 2 months exemptions and I usually talk my way out of any other penalty. I’m a family of six who streams everything.
You can now ask for unlimited data and not have the 1TB cap. It’s like $11 to $20 more
Question.
If I get Xfinity NOW and I have Sony smart tv built in it.
Do I have to get flex or I can same thing without it?
Thank you 🙏
OH MY GOSH thank you! I was having the same issue with my remote lol. I appreciate this! I feel so slow now
Does the new box Will still allow you to Record your favorite Show ? Or only the x1starter box ?
After I watched it, I changed my mind and I didn't order my free flex.
Why? It’s free
@@moonlightblossom9281 because it's damn near useless. There's like 20 apps total and they are all garbage... why would you want that when you could just pay a one time fee of 25 bucks for a 500000000000000x better device.
This video is outdated. My flex is amazing!
Yeeeessssssss it is pure shhhhhiiiit.
Mi stick or nothing 🌬️🦇👑
Xiaomi ecosystem = paradise!
Best phones, earbuds, speakers.... everything... obviously.
@@honeyandbrook1680 How long have you worked for comcast?
We watch tv rarely and have xfinity internet and cable. Would xfinity flex allow me to drop the cable part of my bill? How do I find a list of the live tv channels?
Why would you leave off the voice remote? That’s one of the biggest features!
Would this work on older non smart tv
I use my own modem and router and I agree it seems weak to me also
You can use the xi6 with your own gear now....Comcast says you can't but you can I even have it hard wired into my Netgear router and my XB7 is in bridged mode.
Flex does not connect to my access point in out building with client bridge. Why
I just got rid of my cable and connected my flex box. I love the remote design with backlight and voice command but that’s about it.
It doesn’t matter what i watch the screen goes black and then goes back to the main menu after 5-7 minutes. I’ve tried resetting, refreshing and checked all the settings. (Possibly just a bad box)
I also noticed it can not be powered off so i wonder if it’s going to eat up my data at night while it’s not being used.
There has to be a reason why they’re giving it away for free.
Curious to see if i’ll have a separate tax for internet and tv now.
Thank you for the remote tip I've been at it for hours!!!! I am that somebody out there you helped with this issue!
So what does this do that my smart TV doesn't already cover? Maybe I'm missing something 🤔
Craven Moorehead that’s what I’m saying
so does this have hulu and how can i see a TV guide for local channels?
Good timing on this, thanks. I ended getting one to put in my PC room to turn one of my spare monitors into a smart TV for those times when I'm fiddling with my Linux VM box and don't have access to working browsers while configuring things.
im not clear about the netflix monthly payment??.. if I understood correctly the $5.99 I paid netflix now will be bill by xfinity???
I saw Sling, which is odd. I also heard you get ESPN 3 free which is cool. How about Netflix, Amazon, Etc.. 4k.Atmos.
Would I use this if I already have a Smart TV that has access to RUclips/Disney plus/Netflix ect? Or is this just for older not smart tv?
If you already have a smart tv i would not recommend it i use it only because of the peacock premium is free everything else i just watch on my xbox
Not bad first attempt, but I will stick with my Nvidia Shield.
What did you mean by waiting to get deeper in the flex box ?
I never heard about the flex
I’m further behind than you. I hadn’t heard about it(and probably still wouldn’t) until I called & said that I wanted to lower my bill by dropping the cable while keeping the phone & internet. The agent was faster than Usain Bolt to offer this service after she tried to get me some poopy short term deal beefier going back to my sky high rate.
Can you have both Roku and Xfinity flex? I love my roku but they’re sending me the flex box to set up
would think so as long as you have enough HDMI ports
It's also free with your internet through Xfinity... All these other services cost extra
By Rokus or Firesticks for all your TVs instead of just using the Xbox one. My son only use his for gaming and I installed a Roku on his TV. He has access to the Xfinity Stream app since we still have the X1 platform with DVR.😏
Thanks for making this ! I just ordered mine !
If it would let me use sling id use it. They won't so it sits in my closet. I tried to tell them not to send it but they insisted. It looks sleek let more apps be available otherwise people won't use it.
Holly D can you send it to me? I’ll use it.
Have two Rokus. Just dumped cable TV and installed the flex on the TV I watch most. It is a dumb TV. Now I’m trying to figure out how I stream content from the web (History Channel’s Alone) etc. I follow directions well but much of this is new to me. You mention it is better to use a Cat 5 (yes I know we are on to Cat 6) but I’m unclear whether I’m running that from the wall to the Flex or from the TV to the Flex? I’d try it but the Sony tv is hanging on the wall and fairly challenging to maneuver myself. Thanks
Nvidia Shield is my streaming device. I could never allow myself to use a limited option device such as the Flex, which in all reality keeps you on the Xfinity bandwagon. No thanks!
I have a flex box for my dumb tv. It worked fine until now. Sling app does not work as it should anymore. Sling tells me the flex box no longer has the protocols to run their app properly. Firmware updates are not available, so I have to swap it for a newer model. I hope that does the trick.
I disagree with his review. Flex gives you the apps necessary, voice remote, and 10,000 + free movies. Vs other networks, you only get internet. Great new feature from xfinity !
It is a great feature and its wireless with the internet plus flex is free with tons of content that's a great deal to me
It's pretty much the same service you get with any smart tv though.
Boot licker. Flex RUclips Tv app crashes all the freaking time. Also Flex doesn’t even has a web browser among their apps. I have flex and it truly sucks. The only reason I have it is because was free. Though it 100% sucks.
I just got mine but the remote doesn’t have number buttons anymore
It's trash all around, doesn't even look HD, get a firestick if you're really considering this. Apps worth getting are non-existing.
blue Ice it’s 4K
@@gauntlet9043 It's their definition of 4k, there's no detail in the interface and the videos look pale. When I compared the firestick 4k to that mess it was like traveling to the future.
blue Ice I have both 4K is 4K lol do you know what 4K means
@@gauntlet9043 yeah, trust me, I know the different resolutions. What they're selling is crap, I literally have that piece of junk, the Apple TV at 1080 and the firestick 4k. The Apple TV at 1080 blows Comcast's junk box away. Think of it like this, you can play a game at 4k with low details or at 4k with ultra high details, there's a huge difference.
blue Ice if you watch Netflix in 4K on Apple TV then on amazon fire and flex they are legit running the exact same application. They are the same application running on Linux
Thanks! I was getting ready to connect this to my Roku TV then I watched your video and saw that it would be redundant. Probably saved me a lot of headaches. I like to keep things simple so I will leave this in the box.