How to Measure Customer Satisfaction

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  • Опубликовано: 14 июл 2024
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    If you’re looking for the best way to improve your business, you’ll need to start by gathering customer feedback. In this video tutorial we’ll discuss multiple methods for measuring customer satisfaction, so you can find the right method for your needs - as well as teach you how to measure customer satisfaction with Jotform’s free online forms.
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    LINKS & RESOURCES
    👉 How to measure customer satisfaction: link.jotform.com/RAJkywRBkZ
    👉 Free Customer Satisfaction Form Template: link.jotform.com/PMQciRNjk6
    👉 Learn more on the Jotform blog: link.jotform.com/uGjGbYanwG
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    👋 ABOUT JOTFORM
    Hi, we're Jotform, a full-featured online forms platform that makes it easy to create robust forms and collect important data. Check us out: link.jotform.com/gQswcpLIlY
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    #customersatisfaction #howtomeasurecustomersatisfaction #onlineformbuilder
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    00:00 Introduction
    00:31 Ways to Measure Customer Satisfaction
    01:18 Customer Satisfaction Score
    02:51 Customer Effort Score
    04:13 Net Promoter Score
    05:27 Recap
    06:13 Subscribe to Jotform
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