These documentaries are made possible through Channel Members and through Patreon Support. If you want to get involved with the mission of the Horizon community, click the Join button next to my channel name, or join my Patreon here: www.patreon.com/TheOfficialHorizonYT
As a former Chipotle worker I can definitely confirm that during digital line we were told by our managers to only put one scoop one rice and one scoop of beans. And when someone asked for extra they got the normal(normal sized bowl no extra) base portions for what that would be. When I was working there I used to actually give out good portions as a way to rebel against that I would even bless people who got extra in digital orders. (my mindset was “you want extra I’ll give you extra” PAUSE)
Which would be normal management to not over serve. It's called good business. Pretty much any restaurant ( or bar) does that. It's called cost control.
I worked at a chipotle for a few months and I can confirm that management pressured part-timers to work as close to 40 hours a week as they could, they pressured me to come in while sick(got myself & another worker sent home because she had to clean up my sick), and they held national "short the customer" competitions to see which store could make the most profit while serving the least amount of food, aka "how much can you short the customer before they complain?"
40 hours a week was standard in the day. 40 hour week ment that the employee recieved full benefits. Saturdays was time and a half. Sunday was dubble time and I am not talking union jobs!!
@Jay Talents not if you're part time. It's an illegal tactic to have full time employees that you don't give benefits. If you sign up for twenty and they give you 39.5 that's going above and beyond, and they're fucking you. For a guy in the judge business you're pretty bad at it my guy.
@Jay Talents no they are saying the employer would push part timers to just under 40 hours a week in order to essentially have a full time worker without needing to give any of the full time benefits
@Jay Talents You thinking I don't make hourly and am on good salary and have been for 20 years. You're missing the part about where they're pressured in to accepting hours they didn't want. That's the issue. Nobody can make anybody do anything, but if you know you're going to get fired unless you work those extra hours you didn't want, well - you probably are a chipotle employee. Can tell we're in two entirely different levels here.
Ikr one tine i went they were holding back the chicken and the rice. Like come on now even the free stuff like rice and cheese they hold back!? This is so annoying.
I started boycotting them as soon as I would order a burrito bowl for pickup, open the container and see the portion was half (or sometimes less) than what I got before
Used to be $8, went the other day and it was $14. Then I bought Tostitos at the gas station for $5. Had a $1 soda at home. A $20 dinner should be better than rice and chips with a little meat.
As a former employee of this place it’s completely hectic how they treat their customers and especially workers. We were always understaffed and overworked, expected to do so many things within such a small time period and so little pay. Line portions are sad to look at now you might as well make your own food at home
I feel it depends cause i know some chipotles nearby my location that are understaffed and even have terrible managers but my location and from my experience we have only had 2 managers that made the work environment toxic but they have since left. I work grill and while it gets hectic e sometimes my location is pretty good and small the issues i see from former employees have not happened at my location . Im sorry to hear that tho as we all have different experiences and while mine has been good others do not share the same experience. I hope all is well tho and as a former chipotle employee i hope your good.
I had never tried Chipotle until about 5 years ago. My initial impression was GREAT. I was very surprised by how much I liked it but sooner after started to notice a lot of the things pointed out in this video. It's been about a year since I stopped in. So I guess I'll file it under "it was good while it lasted" for the time being.
Tried it only once. Moved out of California and really missed my almost daily access to burritos from the family business. I had always heard of the issues with Chipotle but, I gave it a shot out of curiosity. It was very underwhelming and a major "Yeah, once is very much enough" for me
The fact that a bowl and a drink now costs almost $20 is just the nail in the coffin for this company. Cannot afford, and have had just as good at home :(
Since the prices started soaring, I've just been making my bowls at home. It's surprisingly easy to make a better bowl than Chipotle anyways... Jus buy some canned black beans(i season up with cilantro/cayenne/salt), rice, marinade or just season up some meat, sautee some peppers, onions, whichever veggies you like, and add whatever toppings ya want. So easy.
Getting more expensive, quality is dipping, and workers are becoming more scarce as getting in and out is taking much longer. Was one of my favorite restaurants, now I am visiting less and less.
@@karlpage9028 I've never heard of anyone getting food poisoning and I personally have never gotten it from there. My whole family got poisoning from chipotle though. Getting sick from mcdonalds is simply much more difficult
It was good when the burrito was about $6.50. it's really not worth more, and they have been shorting the servings too. I first ate there when they started in Denver....it's mid compared to indie Mexican spots, but was good as a chain spot. Fast food pricing in general is out of hand anymore, this place especially.
Many years ago in 1988, I was a casher at McDonalds. We were located next door to a Junior High School. At 3:oo pm, when the students were dismissed from their classes, many would come to McDonald's My line was their favorite line. I would always give them extra ice cream in their request for ice cream cones at no extra charge. Once the manager saw what I was doing. She said that I couldn't give more than the 'Controlled Portion' set by MCDonald Corporation. I responded: "Look at my line, almost every student from the Junior High School are coming in by great numbers. We are selling more ice cream cones then ever before. More ice cream cones means more profit". Well, the manager just walked away and never ever said anything else. I kept giving them more ice cream. And they kept coming back every afternoon when their classes were dismissed!!!
I did an online order. When I opened that bowl, there were barely any ingredients in it. I immediately realized that since it was an online order, they purposely skipped on the ingredients! $15 for something that was worth less than $5.
I got extremely sick eating there, so I never went back ever again. Amazing how out of all the places I've eaten at, the "non-GMO, organic" place was the only place that has ever given me food poisoning.
Most of the chipotles I go to look like they have poorly trained staff, and not enough staff to begin with. Food spilled all over the counters, food on tables, god knows when the food containers were freshened or how long the food’s been sitting there.
Was it really food poisoning or your body is reacting to not having all the chemicals in them? I've had the same reaction eating junk food when I'd been eating healthy. Body is like WTF.
Cousin was a manager at Chipotle and they had a huge mouse problem. He had videos of them everywhere. His breaking point is when his boss told him to kill the mice they caught rather than call the exterminator so they wouldn't close down for the day...
Burritos when done right are the best takeout food ever. I worked at a chain burrito place when I was in high school and so absolutely resonated with the notion of overworked, underpaid and under trained employees running the place. Doesn't bode well for long term healthy functioning
As a former food business owner I empathize with the franchisees, but if a company is going to raise prices, DO NOT give smaller portions….with most QSF companies one can always get a customer to the counter once….the trick is to get them to come back…..Chipotle is going to learn the hard way……
Agree! And this is why u support small local businesses that actually put all their effort on the quality of their food not just try to justify prices with a fancy logo
My mom was a supervisor at Chipotle when I was a little kid back in the mid 2000s. Chipotle has literally been a part of my life, and I have literally spent thousands eating there over the course of my life. It is really sad to see Steve's vision die like this. It isn't the same, Chipotle is dying for sure. Right now it is still viable with the way I order (Bowl with double rice, tortillas on the side for tacos), but I know it won't last. Chipotle was so innovative and ahead of the curb, and now they are just another generic food chain.
I worked for a company that did food warehousing and supply lines for big chain restaurants, McDonald’s and Chick-fil-a being two of our biggest customers. We also had Chipotle as a client until they decided to drop us since they thought they could save money. Bad move. Since then, I haven’t been to a Chipotle that wasn’t out of something I wanted. Their higher ups are crashing it to the ground.
@@rushpatriot2866 Nearby where I live a new Chipotle franchised restaurant opened up…..it was converted from a bank in a questionable location, but it is NEVER busy….and there are only six employees…..two are full time…..the debt service alone on the reconstruction and fit out has to be huge….I’m guessing the owner has a few other locations feeding this one……poor management and decisions will kill it..
This only scratches the surface of all the problems with Chipotle surfaced over the past 10 years. Ive been a customer since 2008. You can tell everything (food quality, portions, service) is downhill. To top it off, the online ordering fiasco is a complete sham and disgrace: without the eye pressure over the counter, they do not make a quality product. My location even did "online only" for way longer than needed and it was a disaster as a result.
shit man you might be exaggerating a little bit, but I feel you at the same time you definitely aint lying because that is true. I went in and ordered a burrito and chips and a soda and the damn thing was like $23 and the portion sizes where just ridiculous and they didn't skimp out on the vegetables at all it was the protein that they screwed you out of.
I still work at chipotle, I can remember that my first year they wanted me to work 7 days a week from 11 am to closing (we would finished at approx 1 am because of short staff) and there were days that I worked and never got paid for it. The manager even asked me to work an extra 20 min for free as a favor just because they don’t want to pay extra hours to the workers. After all this time I never understood why people love that place, their food taste as garbage and it’s expensive, I can make myself something way better at home for less.
I used to work at State Farm. They had a class action lawsuit against them for making workers work off-clock. They lost a lot of money in that lawsuit.
There is a Chipotle location near me with a 2 star rating in a pretty good area. Portions are low yes, but that is just the beginning of the issues. Wait times for online orders is insane, the dining room is never clean, and when you peer into the kitchen you can see all sorts of corner cutting when it comes to cross contamination, cleanliness and the sort. They clearly aren’t spending enough on labor and it shows.
Smaller portions on online orders are exactly what pushed me away from eating there altogether. Every online order was either wrong or tiny. It's just not worth it anymore.
I’m upset with Chipotle because they haven’t been crediting me my points for weeks. I tried customer service and the only option was to chat with a robot. Pathetic!
yep and their only resolution, if youre ever able to get one, is a buy one entree get one free… so your telling me you messed up and want me to buy MORE about it?
Clown wouldn't honor a free quac coupon. Said order has to be online even though coupon didn't say that. Hell, a small cup of quac costs them $.25 . Complained to corporate and all I got was a lame apology. Haven't been back since.
The flavor is also totally different from what it used to be. At this point if I make a burrito bowl at home it will probably taste a lot better than this
Thanks for this video. When it comes to online ordering, I totally believe it. I once had to file a complaint because they were missing beans for my order. Then I asked for extra rice and beans and didn't even look like they followed directions. I like Chipotle for its flavor, but it's time for me to eat out a lot less.
Worked at a busy chipotle during the peak of covid. I had really bad symptoms: diarrhea, stomach ache, etc. one shift during a double. I told my boss that I had to go home because I kept going to the restroom every two seconds and I was sure I had covid. He said no. So I worked a double while having covid. I’m pretty sure I infected a shit ton of people. I still think about this every now and then.
Nobody instilled in you the self worth to take yourself home if you're sick? Should have TOLD your boss im too sick im leaving. If he had a problem tell him get your hours right for your last check and when you're felling better you walk right into the fast food place across the street thats hiring since you need fast food money bad enough to work while sick in a global pandemic
@@devilface97It’s not that easy. People have anxiety about doing those things. His boss should have handled it. Yeah it was bad he worked with Covid. But I feel most of the responsibility relies on chipotle management.
@@John-shreds dude looks young so I get it he didn't know how to react, but cant let anxiety or anything like that stop you from taking care of yourself, and expecting some douchebag fast food manager to be christlike. Unless you're homeless or dont have a ride, its a blessing to be able to just get in your car and go home when somebody is treating you poorly. And im not saying do this after you got yoir degree and you campaigned hard for this job. Literally any staffing agency could have got you in a warehouse position where u make more per hour and get more hours anyway. Its beyond time for fast food workers to either treat the job as a stepping stone to something better, or hold them accountable by not working for them when its 20 fast food places on the same street with help wanted signs out.
working on a chipotle line is the single worst job in food service. I cannot imagine a more demeaning stressful soulless unrewarding job on earth. it is even worse than working a subway sandwich line im sure of it
Nope. Taco Bell is $6.50 for a simple box combo in my area while Chipotle is $8.32 for a chicken bowl. The only reason Chipotle is expensive is if you get guac and chips. Otherwise it is competitive in price with the "premium" menus at Burger King and Wendy's.
100% I hate chipotle lately. I used to love going their but I mostly try to avoid it nowadays. I feel like a public trading company is the worst. It's all about profit. As it should be but there's a healthy way to get there.
I have a Chipotle across the street from where I live, but the issue is there are new Mexican restaurants popping up left and right that are just better quality and more affordable. Chipotle's far from dead, but they do need to find a new way to beat their competition somehow and justify their existence, cause those smaller competitors like Dos Toros and Chuy's are growing and Chipotle cannot simply become a McDonalds for Mexican food with their company strengths, customers, and goals.
I love Chuy's. And I agree. When a fast food restaurant like chipotle starts charging $15 when I could go to Chuy's or some other Mexican restaurant and get better food and better quality for the exact same price... Yeah... Chipotle is fast food. So they better put their prices in "fast food realm". Otherwise they will lose hard.
The Chipotle near my house has a real Mexican restaurant down the street that sells the exact same stuff, but the portions are much bigger, the taste much better, and the price is cheaper. I don't know why anyone goes to the Chipotle, they are just throwing their money away on Taco Bell quality garbage.
@@hiflyer000literally! These folks should just go in an authentic Mexican restaurant and see where the difference lies.. watch them never step a foot in Chipotle ever again 💀
Chipotle was my first job, i worked my way up to Service Manager and worked at the busiest Chipotle in AZ. Worked there for about 4 years around 2015. I have a major soft spot for this company. My heart breaks a lil every time i go inside a chipotle now… It’s definitely not what it used to be…
It’s a dump now. Prices have gone up and the quality has gone down. The stores are always understaffed and filthy and the employees are rude and unprofessional. It used to be good but I don’t see it ever returning to what it once was.
Chipotle got me through college. I used to eat there all the time and even after. I noticed that the prices started going up and the portions started going down. I don't remember when but I remember one day just going: this isn't the same burrito I'm used to. I think my biggest gripe came with online ordering and the food just being so much less than I used to get. With rising prices and such, I don't go back often if ever. There are much better and filling options for the price.
I used to be able to get a burrito and chips and salsa and it be two meals. Ordered it online during lockdown and the burrito was literally half the size. Then I got sick from bad sour crème and haven’t gone back since.
The last time I was there was 8 months or so. I waited forever for my burrito, the kids working there slapped it together, their workstations were dirty and they had this one filthy rag that they wiped the counter with. The food was luke warm, not good at all and I got sick from it. Plus it was expensive. SMDH ...
I recently just got hired in maryland. This explains why they are obsessed with hand washing, sanitizer and gloves. Why wash your hands and put on sanitizer right after washing your hands, right before you have to put on gloves. It’s way overkill and a little bit extreme and obsessive. They also ask you everyday if you’re sick before starting your shift and force you to go home even if just a small cold you’d normally power through or be forced to work through elsewhere. The burritos are still big at least in my location. Everything is rationed though by one scoop, they will give you extra if you ask for it on most non meats and a little bit extra on meat or just require you to pay for extra if you want double. Which is pretty industry standard
I’ve been to one twice in my life even though it was just half mile from me for 10 years. Both times were just bad vibes there. I go to family owned Mexican restaurants and not chains. In fact I don’t eat at any chain restaurants. Especially McDs.
You're still going strong! I get a feeling we're never gonna see "The Sad Decline Of HORIZON" ;) Thanks for the quality videos, however, for HORIZON being a positive hopeful term, could there possible be positive topics some day? :D
I ordered a bowl last week, extra meat and had them out guac on it, that cost me $19. I can get amazing food in my area for way less. I’ll be going elsewhere now lol
Why do you need extra meat? Of course its going to be more if you get "extra" food. It's a lot of food even if you dont get anything extra. A chicken bowl is still under $10
This fails to mention another key change they made. Before all these health outbreaks, everything was made on site at each franchise location. As fresh as food you'd likely see at a sit down restaurant. Now, in order to better control the food safety, a lot of it is now all made at central corporate sites/factories, and some of its frozen, and then shipped to these locations. For example the tomato salsa is pre made and shipped to the locations. So a lot of this stuff was cooked days ago rather than an hour ago. A lot of this had to travel miles before ending up on your plate, where before it was just a few feet Most of what you eat at Chipotle is no where near as fresh as it used to be. They are basically not that much different from any other fast food place anymore.
Hate chipotle for their greed but this is happening everywhere. I noticed my shampoo and body wash bottles contain fewer ounces despite the price going up. Companies are using every trick at the same time to squeeze more out of it. But this is the free market so many people want.
Sadly for some reason I really like the flavor of their food however no matter what I eat there I get explosive diarrhea within 30 minutes of eating there every time so I don’t eat there ever.
Went to chipotle last year stood in line for 10 minutes ignored as workers were just making online orders and not dealing with walk in traffic. Walked away for life.
Great video. It's so depressing what has happened to my favorite on the go food spot. When our hometown got one in 2012 it was the hottest thing in town and i hit it 3-4x a week and as an adult would go on lunch breaks. As a picky eater it was the healthiest thing I'd get compared to mcdonalds/BK/chic fil A or even subway. Still no real alternatives as Qdobas are few & far between in south MA/RI. I still catch myself going sometimes and occasionally being pleased but mostly disappointed and ripped off
Writing is on the wall for most the problems. Who was their ‘teacher’ = McDonalds. All the portion shorting/staff shortages/neglecting …. It’s right from the playbook
I used to go to Chipotle several times a week for years and they were my favorite place to eat. After many times of them messing up my online order or having to wait more than 30 minutes after the supposed ready time, I stopped going. the last straw was their holiday special of a bowl for $5. I waited over 2 hours for it, and the bowl was less than half full and it was wrong. it wasn't even a deal at that point because I paid 50% less for only 50% of the food, therefore paying full price while waiting all evening. I complained to them and they usually offer some kind of compensation, but this time, not a word from Chipotle. that's when i decided to no longer go there.
I haven't noticed any difference in their quality or portion size - but I never order from mobile, I always just go in. I did notice they raised their prices, though. Also interesting to note they have experimented with new menu items - or rather, ingredients - for their protein selections. Other than those two things it's the same old Chipotle I've always known.
I love how this place is still able to operate. Majority of food poisonings stories I have heard about always seem to involve Chipotle. I cannot think of any other casual "fast" food establishment (maybe Golden Corral) where food poisoning stories are so prevalent.
I used to go to Chipotle quite often around 2011-2015 but after i encountered food poisoning twice from them, i kinda stopped going. Last time i went to Chipotle, in 2021, they really skimped on the portion. Asked for extra guac, wasn’t even fresh. Haven’t been there since.
I started to make Chipotle bowls at home whenever I'm craving it, and it's been really great so far! Not only am I saving money but I get to control my portions as well. Only thing I can't seem to recreate as well is the chips.
I went to Chipotle once 7 or 8 years ago. I found it overpriced for the taste and food I got. I never returned. I definitely won't be eating there again hearing about even higher prices, smaller portions, and all these illnesses caused
As a former chipotle employee, on the third day of my week long training, guy “training” me quit, and instead of getting any more training, I was thrown into the position. Definitely understaffed. And managements’ whole focus was to make/save the company money at whatever cost. Despite that, the food itself was up and up. Good ingredients and simple recipes
Chipotle sucks I work there now as a griller and let me tell you something the work culture is the worst I’ve ever seen 1 everything is done by hand lettuce, guacamole, peppers onions, tomato and corn salsa. It takes HOURS to prep you’d think we were a high end restaurant. I gotta be there by 7am 2 it’s insanely busy you’d think business would slowdown because of higher prices it only grew when I started working there 2 years ago after the pandemic everybody would or one bowl sometimes 2 now I’m seeing way more ppl ordering multiple bowls, burritos, quesadillas, etc. 3 the pay is terrible 13-14 dollars a lot of places offer 15-18 now MCDONALDS start at 15 even. All that prep the days are long too everyone work 9-10 hrs at least. That’s why the prices went up so many ppl in many locations were quitting left and right my boss told me they gave everyone a raise from 11 I shit you not to 13. Haven’t got another since I’m cooking 16 batches of chicken 3 of stake and what ever stupid item they add to the menu every 4 months.I have to refill the hot side of the line rice beans, meats veggies. Portion 3 tons of rice in the back I’ve had 3 other jobs before this and ive never worked so hard in my life I had a buddy who works at a high end restaurant and he work there for a month and he said this is the hardest job he’s ever had in his life the guy used to do construction. My own Gm is about to quit. The managers get paid 15 that’s minimum wage in this state VA. They could easily invest in machines to make the prep easier. I work in another restaurant the earliest I came was 9 we opened at 11. The food there was natural too. We had equipment. Everyone there works like a dog I’m not exaggerating. I’m cooking endless meat the line doesn’t stop most days. You got 2 ppl prepping in the back AFTER MORNING PREP. One cutting 50 pounds of onions. The other 50 pounds of avocado it’s INSANE for 14 dollars 9 hrs fuck chipotle I put my 2 weeks I’m about to do security for 20 an hr that’s shit aged me 5 yrs
I'm so sorry. That sounds awful and I know the feeling of working like a dog for zero returns. It's so depressing. At the very least they can bring in some machines to help the workers out. The company sounds absolutely backwards and insensitive. Congratulations on your new job.
This is a weird video, it feels like the main idea is that Chipotle declined due to its recent price and policy changes. However, with the exception of the hook and the end of the video, everything else is just a history lesson on the various foodborne illnesses.
I thought I was crazy with the portions but this was really eye opening…I was a pretty regular customer but I will start to look for other business to support instead I think
It's true for all businesses which deal with the public these days, that they can't afford to pay their employees enough to make them actually care about their job. Chipotle, yes, seems to be heading downhill, but it's still better than other national fast food chains.
They charge three dollars for a 25 cent bag of chips and they are not fresh anymore. You can tell it was made a previous day. I will not go back to them again.
I got a bowl of GARBAGE from them. It was totally horrible food. I wanted my money back, they only offered me another bowl of garbage. Never mind, and I walked out, never to return.
@@avacadomangobanana2588 I love a good pizza, burrito or Chinese food at a party with my friends. Have you seen the "Avocado poisoning" incidents (multiple) from this company? They sent THOUSANDS of people to the hospital, with sickness and painful symptoms. Obviously your not well informed. Mc Donald's sold ALL their shares in this company, FOR A GOOD REASON... Duh 😅 Get a clue? Use a magnifying glass if necessary. 😝
Oh geez I just looked it up and it’s $11.50 for a burger in my city!! I’m in a medium-sized Midwest town so that price is ridiculous. More expensive than some tasty bar/pub burgers around here!
Years ago a asked a Chipotle rep why a scoop of guacamole is $2.00 (as opposed to the $0.50 when I first started dining there) when avocado at the time were 4 for $1.00! She replied that they have to pay the people that make it (pretty sure they weren't given a raise) and it's the ingredients they add to it. She then finished by saying if "you can't afford it, don't buy it." Never ate there again.
As a former employee, we got paid well for our work, prepping the guacamole isn't that easy it's time consuming especially if you don't wanna cut your hand
@@CristianoRonaldo-gv5lb you are the type of person to pay 50 dollars for a roll of cheap toilet paper than brag about the quality. the purest example of a pickme i have seen in awhile.
Can 100% confirm you get less when you order online. I got an email from them saying I’m in their top fans because of how much I ordered from them. Especially recently it’s not been very good at all! I used to be able to depend on the guacamole being good but not even that anymore.
Former manager here. Everything here is 100% accurate, but I’d like to point out one thing: the portions. Customers got so accustomed to over-portioned bowls and burritos that anything smaller looks like we’re cheating them. In actuality, portions for most ingredients are supposed to be standardized to 4 oz. What we give on online orders is actually what we were supposed to give out to both in person and online customers, but customers ALWAYS want more, which is why we over-serve on the line and not for online orders Now that chipotle is completely focused on profits, portion control for online orders is done at almost all locations, and it’s paying off. Chipotle stock has recently hit $2000 a share, due in part to controlling food costs and cutting labor across all restaurants We workers suffer too, not just the customers. You can thank our CEO, Brian Niccol, for all of this
Their shrinkflation is bad, but nothing compared to their mistreatment of employees and all-out attack on their attempts to negotiate for themselves. They've gone from one of my favorite places to a company I'm proud to boycott.
Honestly the only reason I stopped eating at Chipotle was because they changed how the Quesadillas were served lol. From the whole big piece wrapped in aluminum to now smaller pieces with sides
@@CynicalCharlatan88 Also portion sizes went waaaaay way down the drain. Like if you are gonna charge sm for guac with meat. At least give us a WHOLE scoop bro like come on
well made video, and I dont really know too much on how their old prices used to be, I can say that my order is a pretty solid bowl, that I can get for around $10 with a tortilla, it is definitely expensive, but pretty solid for how much they give u, it should definitely be cheaper, but too honest its not horrible. just my opinion though ( I don't get double meat or anything)
Honestly, thought this myself yesterday. My experience with chipotle has gotten worse and worse every time I try to get their food. Sometimes, it’s such a pain in the ass I just pass on it all together.
I remember the old designs of the restaurants in the early 2000s as soon as I was old enough to realize it was pretty good and start wanting it the quality went down
These documentaries are made possible through Channel Members and through Patreon Support. If you want to get involved with the mission of the Horizon community, click the Join button next to my channel name, or join my Patreon here: www.patreon.com/TheOfficialHorizonYT
Why click bait? I get you don't care as you're a bigger chan but... unsubbed
@@-.-Monster Less than 24k subs is pretty small, but I don't blame you for un-subbing.
As a former Chipotle worker I can definitely confirm that during digital line we were told by our managers to only put one scoop one rice and one scoop of beans. And when someone asked for extra they got the normal(normal sized bowl no extra) base portions for what that would be. When I was working there I used to actually give out good portions as a way to rebel against that I would even bless people who got extra in digital orders. (my mindset was “you want extra I’ll give you extra” PAUSE)
God bless you
Bless your heart, soldier!
You are the best kind of person! Cheers haha
Which would be normal management to not over serve. It's called good business. Pretty much any restaurant ( or bar) does that. It's called cost control.
@@johniii8147 it’s immoral and bad practice
I worked at a chipotle for a few months and I can confirm that management pressured part-timers to work as close to 40 hours a week as they could, they pressured me to come in while sick(got myself & another worker sent home because she had to clean up my sick), and they held national "short the customer" competitions to see which store could make the most profit while serving the least amount of food, aka "how much can you short the customer before they complain?"
That'd fucking vile, contests to short customers that's just clown shit
40 hours a week was standard in the day. 40 hour week ment that the employee recieved full benefits. Saturdays was time and a half. Sunday was dubble time and I am not talking union jobs!!
@Jay Talents not if you're part time. It's an illegal tactic to have full time employees that you don't give benefits. If you sign up for twenty and they give you 39.5 that's going above and beyond, and they're fucking you.
For a guy in the judge business you're pretty bad at it my guy.
@Jay Talents no they are saying the employer would push part timers to just under 40 hours a week in order to essentially have a full time worker without needing to give any of the full time benefits
@Jay Talents You thinking I don't make hourly and am on good salary and have been for 20 years. You're missing the part about where they're pressured in to accepting hours they didn't want. That's the issue. Nobody can make anybody do anything, but if you know you're going to get fired unless you work those extra hours you didn't want, well - you probably are a chipotle employee.
Can tell we're in two entirely different levels here.
Greed literally destroys everything
Including the crystal meth industry
Does it though? An earth quake that literally destroys everything
Greed and corruption.
And Joe Biden apparently.
Capitalism
Crazy how it was very affordable back then, one of my favorite fast food restaurants but way too expensive for what its worth
$15 breaking the bank??
$15? It cost like $45 dollars nowadays
Ikr one tine i went they were holding back the chicken and the rice. Like come on now even the free stuff like rice and cheese they hold back!? This is so annoying.
@@DarkEmissary617 that’s everywhere
@@MasterJ30 what are you saying..?
I started boycotting them as soon as I would order a burrito bowl for pickup, open the container and see the portion was half (or sometimes less) than what I got before
Yep. I noticed this nearly 10 yrs ago.
I stopped getting Chipotle after the 3rd time my order got stolen from the shelf
don't pressure yourself into weekly videos make, we want quality not quantity
Thanks for the feedback mate! I appreciate it!
@@TheOfficialHorizonYTsame here
Oh so no comment on his fresh ingredients and affordable prices?
I want the same for Chipotle 😞
And this wasn't quality but clickbait. Chipotle is actually killing it in results.
Used to be $8, went the other day and it was $14. Then I bought Tostitos at the gas station for $5. Had a $1 soda at home. A $20 dinner should be better than rice and chips with a little meat.
To be fair. Tostitos are amazing if you know how to make them properly. Just ask any Mexican how we eat Tostitos and you would be shocked.
Literally was 8 bucks back then that’s crazy. I use to get full eating chipotle
Inflation - brought to you by the Biden administration.
@@googleislame stfu the inflation was the result of trumps printing money back in 2020
Worse thing is quality had gone down.
As a former employee of this place it’s completely hectic how they treat their customers and especially workers. We were always understaffed and overworked, expected to do so many things within such a small time period and so little pay. Line portions are sad to look at now you might as well make your own food at home
@@JJ-gk9ri I hope your joking. Race has nothing to do with how one does their job, it’s character.
I'm a former grill cook. We were always understaffed.
I feel it depends cause i know some chipotles nearby my location that are understaffed and even have terrible managers but my location and from my experience we have only had 2 managers that made the work environment toxic but they have since left. I work grill and while it gets hectic e sometimes my location is pretty good and small the issues i see from former employees have not happened at my location . Im sorry to hear that tho as we all have different experiences and while mine has been good others do not share the same experience. I hope all is well tho and as a former chipotle employee i hope your good.
I had never tried Chipotle until about 5 years ago. My initial impression was GREAT. I was very surprised by how much I liked it but sooner after started to notice a lot of the things pointed out in this video. It's been about a year since I stopped in. So I guess I'll file it under "it was good while it lasted" for the time being.
It makes you poop 💩 and fart like crazy
@@walterwhite1 Haha, that's true
Tried it only once. Moved out of California and really missed my almost daily access to burritos from the family business. I had always heard of the issues with Chipotle but, I gave it a shot out of curiosity. It was very underwhelming and a major "Yeah, once is very much enough" for me
You clearly have awful taste..
Absolutly right....i also would/could never eat such poopy crap!🥵
The fact that a bowl and a drink now costs almost $20 is just the nail in the coffin for this company. Cannot afford, and have had just as good at home :(
I live in the most expensive market in the country and a bowl and a Mexican Coke is $12.50. $20 is alternative facts.
$20 for a bowl and soda? Maybe if you are getting all the add-ons. My chicken bowl is $10
@@edgarhernandez8003 it's people that "need" to get the double protein, guacamole, queso, etc.
Yeah chipotles fault you need a $4 cup of corn syrup lolol
Since the prices started soaring, I've just been making my bowls at home. It's surprisingly easy to make a better bowl than Chipotle anyways... Jus buy some canned black beans(i season up with cilantro/cayenne/salt), rice, marinade or just season up some meat, sautee some peppers, onions, whichever veggies you like, and add whatever toppings ya want. So easy.
Getting more expensive, quality is dipping, and workers are becoming more scarce as getting in and out is taking much longer. Was one of my favorite restaurants, now I am visiting less and less.
Great summary, thanks for sharing mate!
McDonalds is just as much money though. And people get sick there all the time.
@@karlpage9028 I've never heard of anyone getting food poisoning and I personally have never gotten it from there.
My whole family got poisoning from chipotle though.
Getting sick from mcdonalds is simply much more difficult
Only had Chipotle within the last few years and couldn't believe how mid it is given the hype.
Exactly. I went once. The staff was arrogant and the food was meh at best.
It's great when made properly, but quality control is poor, and most locations (in my area) were short staffed.
@@johnglue1744 Imagine being a arrogant underpaid fast food employee wrapping my burrito lmao
It was good when the burrito was about $6.50. it's really not worth more, and they have been shorting the servings too. I first ate there when they started in Denver....it's mid compared to indie Mexican spots, but was good as a chain spot. Fast food pricing in general is out of hand anymore, this place especially.
The whole outbreaks that kept happening, overpriced, & small portions for the price have kept me from buying their food going on four years.
Many years ago in 1988, I was a casher at McDonalds. We were located next door to a Junior High School. At 3:oo pm, when the students were dismissed from their classes, many would come to McDonald's My line was their favorite line. I would always give them extra ice cream in their request for ice cream cones at no extra charge. Once the manager saw what I was doing. She said that I couldn't give more than the 'Controlled Portion' set by MCDonald Corporation. I responded:
"Look at my line, almost every student from the Junior High School are coming in by great numbers. We are selling more ice cream cones then ever before. More ice cream cones means more profit".
Well, the manager just walked away and never ever said anything else. I kept giving them more ice cream. And they kept coming back every afternoon when their classes were dismissed!!!
I did an online order. When I opened that bowl, there were barely any ingredients in it. I immediately realized that since it was an online order, they purposely skipped on the ingredients! $15 for something that was worth less than $5.
Plus you'll get sick
And the food is so mid, u can literally cook something better at home with no effort and way less money
They be spitting on the online order food mostly
I got extremely sick eating there, so I never went back ever again. Amazing how out of all the places I've eaten at, the "non-GMO, organic" place was the only place that has ever given me food poisoning.
Most of the chipotles I go to look like they have poorly trained staff, and not enough staff to begin with. Food spilled all over the counters, food on tables, god knows when the food containers were freshened or how long the food’s been sitting there.
I got sick af too, worst food poisoning of my life. That was about a year ago, never went back
I got sick 2 but I think it was the hot sauce lol
Was it really food poisoning or your body is reacting to not having all the chemicals in them? I've had the same reaction eating junk food when I'd been eating healthy. Body is like WTF.
Each time I ate chipotle I got a migraine 😳
Cousin was a manager at Chipotle and they had a huge mouse problem. He had videos of them everywhere. His breaking point is when his boss told him to kill the mice they caught rather than call the exterminator so they wouldn't close down for the day...
He forgot to mention the manager made him cook the mice and serve it😅
Burritos when done right are the best takeout food ever. I worked at a chain burrito place when I was in high school and so absolutely resonated with the notion of overworked, underpaid and under trained employees running the place. Doesn't bode well for long term healthy functioning
As a former food business owner I empathize with the franchisees, but if a company is going to raise prices, DO NOT give smaller portions….with most QSF companies one can always get a customer to the counter once….the trick is to get them to come back…..Chipotle is going to learn the hard way……
Agree! And this is why u support small local businesses that actually put all their effort on the quality of their food not just try to justify prices with a fancy logo
My mom was a supervisor at Chipotle when I was a little kid back in the mid 2000s. Chipotle has literally been a part of my life, and I have literally spent thousands eating there over the course of my life. It is really sad to see Steve's vision die like this. It isn't the same, Chipotle is dying for sure. Right now it is still viable with the way I order (Bowl with double rice, tortillas on the side for tacos), but I know it won't last. Chipotle was so innovative and ahead of the curb, and now they are just another generic food chain.
It eas always generic
@@jaimep3432nah it used to be pretty good, but that was like 10 years ago
I noticed a decline as soon as the new guy came in. Early 2019 is when I noticed it
I worked for a company that did food warehousing and supply lines for big chain restaurants, McDonald’s and Chick-fil-a being two of our biggest customers. We also had Chipotle as a client until they decided to drop us since they thought they could save money. Bad move. Since then, I haven’t been to a Chipotle that wasn’t out of something I wanted. Their higher ups are crashing it to the ground.
There is always some mfer bean counter sitting in an office looking for ways to screw the customers…..there’s the problem too.
@@rollotomassi6374those suits only wanna save that money to get a higher holiday bonus too 😂
@@rushpatriot2866 Nearby where I live a new Chipotle franchised restaurant opened up…..it was converted from a bank in a questionable location, but it is NEVER busy….and there are only six employees…..two are full time…..the debt service alone on the reconstruction and fit out has to be huge….I’m guessing the owner has a few other locations feeding this one……poor management and decisions will kill it..
This only scratches the surface of all the problems with Chipotle surfaced over the past 10 years. Ive been a customer since 2008. You can tell everything (food quality, portions, service) is downhill. To top it off, the online ordering fiasco is a complete sham and disgrace: without the eye pressure over the counter, they do not make a quality product. My location even did "online only" for way longer than needed and it was a disaster as a result.
The last several burrito bowls I have ordered have been $20 bowls of rice with 2 strips of lettuce and 3 strips of meat. Its really sad.
Yeah about the same price for me getting a burrito from them with extra barbacoa and extra sour cream with guac. It's way to expensive for one item
Stop lying
@@swiftuiforever ?
shit man you might be exaggerating a little bit, but I feel you at the same time you definitely aint lying because that is true. I went in and ordered a burrito and chips and a soda and the damn thing was like $23 and the portion sizes where just ridiculous and they didn't skimp out on the vegetables at all it was the protein that they screwed you out of.
@@leo29hornsfan ok, just checked the receipt to be sure, it was 17.55 with guac (not including tax) but still.
The food seemed fresher a few years ago at Chipolte. It also feels like they are trying to squeeze costs whilst boosting prices.
I still work at chipotle, I can remember that my first year they wanted me to work 7 days a week from 11 am to closing (we would finished at approx 1 am because of short staff) and there were days that I worked and never got paid for it. The manager even asked me to work an extra 20 min for free as a favor just because they don’t want to pay extra hours to the workers. After all this time I never understood why people love that place, their food taste as garbage and it’s expensive, I can make myself something way better at home for less.
I used to work at State Farm. They had a class action lawsuit against them for making workers work off-clock. They lost a lot of money in that lawsuit.
I’m a former employee they be stealing my hours and they food had made me vomit and I have been in the bathroom for 5 good hours
Chipotle is really stingy with the food. Panda Express has become very stingy too but then again they've been raising wages to lure competent people.
There is a Chipotle location near me with a 2 star rating in a pretty good area. Portions are low yes, but that is just the beginning of the issues. Wait times for online orders is insane, the dining room is never clean, and when you peer into the kitchen you can see all sorts of corner cutting when it comes to cross contamination, cleanliness and the sort. They clearly aren’t spending enough on labor and it shows.
Smaller portions on online orders are exactly what pushed me away from eating there altogether. Every online order was either wrong or tiny. It's just not worth it anymore.
I’m upset with Chipotle because they haven’t been crediting me my points for weeks. I tried customer service and the only option was to chat with a robot. Pathetic!
The same thing happened to me!
yep and their only resolution, if youre ever able to get one, is a buy one entree get one free… so your telling me you messed up and want me to buy MORE about it?
Clown wouldn't honor a free quac coupon. Said order has to be online even though coupon didn't say that. Hell, a small cup of quac costs them $.25 . Complained to corporate and all I got was a lame apology. Haven't been back since.
The flavor is also totally different from what it used to be. At this point if I make a burrito bowl at home it will probably taste a lot better than this
A burrito from chipotle in 2024 sounds gross
Thanks for this video. When it comes to online ordering, I totally believe it. I once had to file a complaint because they were missing beans for my order. Then I asked for extra rice and beans and didn't even look like they followed directions. I like Chipotle for its flavor, but it's time for me to eat out a lot less.
even the flavor has changed. definitely being stingy on the seasonings
Total bummer Chipotle used to be so good and the way they treat their people is shameful
Worked at a busy chipotle during the peak of covid. I had really bad symptoms: diarrhea, stomach ache, etc. one shift during a double. I told my boss that I had to go home because I kept going to the restroom every two seconds and I was sure I had covid. He said no. So I worked a double while having covid. I’m pretty sure I infected a shit ton of people. I still think about this every now and then.
I’m sure you did. Friends of mine have all been sick eating there. I’ve been lucky but won’t eat them anymore.
It is on you, you didn’t have the spine to stand up for whats right and you got people sick and possibly killed! Hope your $500 check was worth it.
Nobody instilled in you the self worth to take yourself home if you're sick? Should have TOLD your boss im too sick im leaving. If he had a problem tell him get your hours right for your last check and when you're felling better you walk right into the fast food place across the street thats hiring since you need fast food money bad enough to work while sick in a global pandemic
@@devilface97It’s not that easy. People have anxiety about doing those things. His boss should have handled it.
Yeah it was bad he worked with Covid. But I feel most of the responsibility relies on chipotle management.
@@John-shreds dude looks young so I get it he didn't know how to react, but cant let anxiety or anything like that stop you from taking care of yourself, and expecting some douchebag fast food manager to be christlike. Unless you're homeless or dont have a ride, its a blessing to be able to just get in your car and go home when somebody is treating you poorly. And im not saying do this after you got yoir degree and you campaigned hard for this job. Literally any staffing agency could have got you in a warehouse position where u make more per hour and get more hours anyway. Its beyond time for fast food workers to either treat the job as a stepping stone to something better, or hold them accountable by not working for them when its 20 fast food places on the same street with help wanted signs out.
working on a chipotle line is the single worst job in food service. I cannot imagine a more demeaning stressful soulless unrewarding job on earth. it is even worse than working a subway sandwich line im sure of it
so the problem with Chipotle now is that it might turn into just Taco Bell with a different name.
And much higher prices……
No it could never be a taco bell.
Lol it’ll never be Taco Bell stop. N Taco Bell is cheap
Nope. Taco Bell is $6.50 for a simple box combo in my area while Chipotle is $8.32 for a chicken bowl. The only reason Chipotle is expensive is if you get guac and chips. Otherwise it is competitive in price with the "premium" menus at Burger King and Wendy's.
Remember when Chipotle used to compete with the $5 sub ? Good times.
100% I hate chipotle lately.
I used to love going their but I mostly try to avoid it nowadays.
I feel like a public trading company is the worst. It's all about profit. As it should be but there's a healthy way to get there.
I agree completely. A public traded company is a company that has already been sold. The original founder cashed out. Now it's a mindless creature.
Yep, it's basically a kiss of death sooner or later
They ignored me the last few times I tried getting food there. Never again.
I remember hearing about the E. coli breakout and just thinking "At least I'm too broke for Chipotle"
It's always been expensive? Get your act together, health food industry!
Anyone else get bothered by the clips going so fast you can’t even focus?
I have a Chipotle across the street from where I live, but the issue is there are new Mexican restaurants popping up left and right that are just better quality and more affordable. Chipotle's far from dead, but they do need to find a new way to beat their competition somehow and justify their existence, cause those smaller competitors like Dos Toros and Chuy's are growing and Chipotle cannot simply become a McDonalds for Mexican food with their company strengths, customers, and goals.
Chipotle is not Mexican it’s a more American for Taco Bell followers
I love Chuy's.
And I agree. When a fast food restaurant like chipotle starts charging $15 when I could go to Chuy's or some other Mexican restaurant and get better food and better quality for the exact same price... Yeah...
Chipotle is fast food. So they better put their prices in "fast food realm". Otherwise they will lose hard.
The Chipotle near my house has a real Mexican restaurant down the street that sells the exact same stuff, but the portions are much bigger, the taste much better, and the price is cheaper. I don't know why anyone goes to the Chipotle, they are just throwing their money away on Taco Bell quality garbage.
@@hiflyer000literally! These folks should just go in an authentic Mexican restaurant and see where the difference lies.. watch them never step a foot in Chipotle ever again 💀
Chipotle was my first job, i worked my way up to Service Manager and worked at the busiest Chipotle in AZ. Worked there for about 4 years around 2015. I have a major soft spot for this company. My heart breaks a lil every time i go inside a chipotle now… It’s definitely not what it used to be…
I refuse to go to Chipotle after what I saw was my portion size.
It’s a dump now. Prices have gone up and the quality has gone down. The stores are always understaffed and filthy and the employees are rude and unprofessional. It used to be good but I don’t see it ever returning to what it once was.
Chipotle got me through college. I used to eat there all the time and even after. I noticed that the prices started going up and the portions started going down. I don't remember when but I remember one day just going: this isn't the same burrito I'm used to. I think my biggest gripe came with online ordering and the food just being so much less than I used to get. With rising prices and such, I don't go back often if ever. There are much better and filling options for the price.
I used to be able to get a burrito and chips and salsa and it be two meals. Ordered it online during lockdown and the burrito was literally half the size. Then I got sick from bad sour crème and haven’t gone back since.
The high prices and inconsistent quality have made me stop going here.
The last time I was there was 8 months or so. I waited forever for my burrito, the kids working there slapped it together, their workstations were dirty and they had this one filthy rag that they wiped the counter with. The food was luke warm, not good at all and I got sick from it. Plus it was expensive. SMDH
...
I recently just got hired in maryland. This explains why they are obsessed with hand washing, sanitizer and gloves. Why wash your hands and put on sanitizer right after washing your hands, right before you have to put on gloves. It’s way overkill and a little bit extreme and obsessive.
They also ask you everyday if you’re sick before starting your shift and force you to go home even if just a small cold you’d normally power through or be forced to work through elsewhere.
The burritos are still big at least in my location. Everything is rationed though by one scoop, they will give you extra if you ask for it on most non meats and a little bit extra on meat or just require you to pay for extra if you want double. Which is pretty industry standard
I’ve been to one twice in my life even though it was just half mile from me for 10 years. Both times were just bad vibes there. I go to family owned Mexican restaurants and not chains. In fact I don’t eat at any chain restaurants. Especially McDs.
Is there any local ones near you you can reccommend to me?
Its the employees. Those people not only hate their jobs, but their entire existence.
You're still going strong! I get a feeling we're never gonna see "The Sad Decline Of HORIZON" ;)
Thanks for the quality videos, however, for HORIZON being a positive hopeful term, could there possible be positive topics some day? :D
I agree mate, and am working on a positive video right now! Thanks for the support!
I will make that video
@@JJ-gk9ri that is not true lol
The irony. Thumbnail shows plummeting stocks when they are at a all time high and then saying chipotle is greedy. So is clickbait no?
I ordered a bowl last week, extra meat and had them out guac on it, that cost me $19.
I can get amazing food in my area for way less. I’ll be going elsewhere now lol
I only go to mom and pop shop it’s the same price ! Even the homemade pizza cost less than the fast food pizza it’s insane
Why do you need extra meat? Of course its going to be more if you get "extra" food. It's a lot of food even if you dont get anything extra. A chicken bowl is still under $10
Like where?
@@jmac356literally anywhere
@@karlpage9028spend your $10 somewhere else, probably a smart choice
This fails to mention another key change they made. Before all these health outbreaks, everything was made on site at each franchise location. As fresh as food you'd likely see at a sit down restaurant. Now, in order to better control the food safety, a lot of it is now all made at central corporate sites/factories, and some of its frozen, and then shipped to these locations. For example the tomato salsa is pre made and shipped to the locations.
So a lot of this stuff was cooked days ago rather than an hour ago. A lot of this had to travel miles before ending up on your plate, where before it was just a few feet
Most of what you eat at Chipotle is no where near as fresh as it used to be. They are basically not that much different from any other fast food place anymore.
I love your content and it's a bit sad RUclips doesn't recommend your videos as much.
Thanks for the support mate! And I’m not too worried about it, I’ll keep making the best content possible!
@@TheOfficialHorizonYT new subscriber here. Loved this video.
It just doesnt taste the same as it did back in the day, taste has gone down price has went up.
Hate chipotle for their greed but this is happening everywhere. I noticed my shampoo and body wash bottles contain fewer ounces despite the price going up. Companies are using every trick at the same time to squeeze more out of it. But this is the free market so many people want.
Started out awesome, 15 years ago it was the sh*t. Now a victim of its own success.
Sadly for some reason I really like the flavor of their food however no matter what I eat there I get explosive diarrhea within 30 minutes of eating there every time so I don’t eat there ever.
Love to see the documentaries you make ❤. Love the fact that they are so concise and easy to understand
I'm glad you enjoy them, and thank you for the continued support!
Yup never going to chipotle in my life and great video man :]
Anything dies when McDonalds touches it.
Went to chipotle last year stood in line for 10 minutes ignored as workers were just making online orders and not dealing with walk in traffic. Walked away for life.
Great video. It's so depressing what has happened to my favorite on the go food spot. When our hometown got one in 2012 it was the hottest thing in town and i hit it 3-4x a week and as an adult would go on lunch breaks. As a picky eater it was the healthiest thing I'd get compared to mcdonalds/BK/chic fil A or even subway. Still no real alternatives as Qdobas are few & far between in south MA/RI. I still catch myself going sometimes and occasionally being pleased but mostly disappointed and ripped off
Heavy on that ‘ripped off’ feeling :(
Back then it was a huge burrito at an affordable price, now it’s a huge price for a mediocre sized burrito
Writing is on the wall for most the problems. Who was their ‘teacher’ = McDonalds.
All the portion shorting/staff shortages/neglecting …. It’s right from the playbook
I used to go to Chipotle several times a week for years and they were my favorite place to eat. After many times of them messing up my online order or having to wait more than 30 minutes after the supposed ready time, I stopped going. the last straw was their holiday special of a bowl for $5. I waited over 2 hours for it, and the bowl was less than half full and it was wrong. it wasn't even a deal at that point because I paid 50% less for only 50% of the food, therefore paying full price while waiting all evening. I complained to them and they usually offer some kind of compensation, but this time, not a word from Chipotle. that's when i decided to no longer go there.
I haven't noticed any difference in their quality or portion size - but I never order from mobile, I always just go in. I did notice they raised their prices, though. Also interesting to note they have experimented with new menu items - or rather, ingredients - for their protein selections. Other than those two things it's the same old Chipotle I've always known.
I love how this place is still able to operate. Majority of food poisonings stories I have heard about always seem to involve Chipotle. I cannot think of any other casual "fast" food establishment (maybe Golden Corral) where food poisoning stories are so prevalent.
I used to go to Chipotle quite often around 2011-2015 but after i encountered food poisoning twice from them, i kinda stopped going. Last time i went to Chipotle, in 2021, they really skimped on the portion. Asked for extra guac, wasn’t even fresh. Haven’t been there since.
I started to make Chipotle bowls at home whenever I'm craving it, and it's been really great so far! Not only am I saving money but I get to control my portions as well. Only thing I can't seem to recreate as well is the chips.
What you usually put in it? Might try that out
You need to buy some organic corn tortillas from Whole Foods. After you fry them hit them with some salt. Like crack!
So many RUclips videos from ex employees revealing how to make the food at home. I have the cilantro rice and the corn salsa mastered.
Why just Chipotle? Sonic Drive-In has tutorials on how to make their food at home.
U can skip on the chips.. suffering from success
Dude, the services is terrible. The quality is awful. Its super inconsistent. And a meal that used to cost 10.45 is Joe 19.89
I went to Chipotle once 7 or 8 years ago. I found it overpriced for the taste and food I got. I never returned. I definitely won't be eating there again hearing about even higher prices, smaller portions, and all these illnesses caused
As a former chipotle employee, on the third day of my week long training, guy “training” me quit, and instead of getting any more training, I was thrown into the position. Definitely understaffed. And managements’ whole focus was to make/save the company money at whatever cost. Despite that, the food itself was up and up. Good ingredients and simple recipes
Chipotle sucks I work there now as a griller and let me tell you something the work culture is the worst I’ve ever seen
1 everything is done by hand lettuce, guacamole, peppers onions, tomato and corn salsa. It takes HOURS to prep you’d think we were a high end restaurant. I gotta be there by 7am
2 it’s insanely busy you’d think business would slowdown because of higher prices it only grew when I started working there 2 years ago after the pandemic everybody would or one bowl sometimes 2 now I’m seeing way more ppl ordering multiple bowls, burritos, quesadillas, etc.
3 the pay is terrible 13-14 dollars a lot of places offer 15-18 now MCDONALDS start at 15 even. All that prep the days are long too everyone work 9-10 hrs at least. That’s why the prices went up so many ppl in many locations were quitting left and right my boss told me they gave everyone a raise from 11 I shit you not to 13.
Haven’t got another since I’m cooking 16 batches of chicken 3 of stake and what ever stupid item they add to the menu every 4 months.I have to refill the hot side of the line rice beans, meats veggies. Portion 3 tons of rice in the back
I’ve had 3 other jobs before this and ive never worked so hard in my life I had a buddy who works at a high end restaurant and he work there for a month and he said this is the hardest job he’s ever had in his life the guy used to do construction.
My own Gm is about to quit. The managers get paid 15 that’s minimum wage in this state VA. They could easily invest in machines to make the prep easier. I work in another restaurant the earliest I came was 9 we opened at 11. The food there was natural too. We had equipment.
Everyone there works like a dog I’m not exaggerating. I’m cooking endless meat the line doesn’t stop most days. You got 2 ppl prepping in the back AFTER MORNING PREP. One cutting 50 pounds of onions. The other 50 pounds of avocado it’s INSANE for 14 dollars 9 hrs fuck chipotle I put my 2 weeks I’m about to do security for 20 an hr that’s shit aged me 5 yrs
I'm so sorry. That sounds awful and I know the feeling of working like a dog for zero returns. It's so depressing. At the very least they can bring in some machines to help the workers out. The company sounds absolutely backwards and insensitive.
Congratulations on your new job.
This is a weird video, it feels like the main idea is that Chipotle declined due to its recent price and policy changes. However, with the exception of the hook and the end of the video, everything else is just a history lesson on the various foodborne illnesses.
Absolutely love your content! You make great videos 😄
Thank you! Your kinds words mean a lot to me!
I got sick after eating chipotle in Orlando
I was just there and it was good. Price hike sucks but I don’t think it’s on a decline. It was jam packed at this location as well.
If you get a burrito an hour or so before closing, your burrito will be huuuuge.
I thought I was crazy with the portions but this was really eye opening…I was a pretty regular customer but I will start to look for other business to support instead I think
What about Qdoba?
El Pollo Loco?
Naugles? Naugles is back now!
Chipotle stock is doing well at $2000 a share I regret selling at $600.
It's true for all businesses which deal with the public these days, that they can't afford to pay their employees enough to make them actually care about their job. Chipotle, yes, seems to be heading downhill, but it's still better than other national fast food chains.
They charge three dollars for a 25 cent bag of chips and they are not fresh anymore. You can tell it was made a previous day. I will not go back to them again.
I got a bowl of GARBAGE from them. It was totally horrible food. I wanted my money back, they only offered me another bowl of garbage. Never mind, and I walked out, never to return.
you ate the food than wanted your money back🤣🤣 bro stfu
You sound like a super fun person to party with
@@avacadomangobanana2588 I love a good pizza, burrito or Chinese food at a party with my friends. Have you seen the "Avocado poisoning" incidents (multiple) from this company? They sent THOUSANDS of people to the hospital, with sickness and painful symptoms. Obviously your not well informed. Mc Donald's sold ALL their shares in this company, FOR A GOOD REASON... Duh 😅 Get a clue? Use a magnifying glass if necessary. 😝
Qdoba is 1000000x better
@@AJBuddha In Akron Ohio, only open Saturday 5pm to 11pm... What's up with THAT dude. Thanks 4 suggestion 😁👍
Now do Five Guys. I just paid $16 for a cheeseburger there. No side or drink.
Oh geez I just looked it up and it’s $11.50 for a burger in my city!! I’m in a medium-sized Midwest town so that price is ridiculous. More expensive than some tasty bar/pub burgers around here!
@@GabeOwzer I'm in LA so that's probably why it was several dollars more here. Food prices across the board are just out of control.
Years ago a asked a Chipotle rep why a scoop of guacamole is $2.00 (as opposed to the $0.50 when I first started dining there) when avocado at the time were 4 for $1.00! She replied that they have to pay the people that make it (pretty sure they weren't given a raise) and it's the ingredients they add to it. She then finished by saying if "you can't afford it, don't buy it." Never ate there again.
Ok
What do you want her to say? “Oh my mistake, have it for free” Just say you’re broke.
As a former employee, we got paid well for our work, prepping the guacamole isn't that easy it's time consuming especially if you don't wanna cut your hand
@@CristianoRonaldo-gv5lb you are the type of person to pay 50 dollars for a roll of cheap toilet paper than brag about the quality. the purest example of a pickme i have seen in awhile.
@@CristianoRonaldo-gv5lb Calm down Ronaldo
Can 100% confirm you get less when you order online. I got an email from them saying I’m in their top fans because of how much I ordered from them. Especially recently it’s not been very good at all! I used to be able to depend on the guacamole being good but not even that anymore.
Former manager here. Everything here is 100% accurate, but I’d like to point out one thing: the portions. Customers got so accustomed to over-portioned bowls and burritos that anything smaller looks like we’re cheating them. In actuality, portions for most ingredients are supposed to be standardized to 4 oz. What we give on online orders is actually what we were supposed to give out to both in person and online customers, but customers ALWAYS want more, which is why we over-serve on the line and not for online orders
Now that chipotle is completely focused on profits, portion control for online orders is done at almost all locations, and it’s paying off. Chipotle stock has recently hit $2000 a share, due in part to controlling food costs and cutting labor across all restaurants
We workers suffer too, not just the customers. You can thank our CEO, Brian Niccol, for all of this
Portion control deez nuts
Really for what it costs I doubt palm sized burritos was the "standard"
I've never cared for Chipotle. Plus, really sad how so many of their restaurants have caused their own customers to get Hepatitis A. 🤮🤯
The only thing I know about chipotle is that their burritos leads to digestive distress.
I am done with Chipotle. Multiple expensive skimpy meals at multiple locations. Keep it.
Their shrinkflation is bad, but nothing compared to their mistreatment of employees and all-out attack on their attempts to negotiate for themselves. They've gone from one of my favorite places to a company I'm proud to boycott.
Years ago chipotle was the shit and now it’s only shit
Honestly the only reason I stopped eating at Chipotle was because they changed how the Quesadillas were served lol. From the whole big piece wrapped in aluminum to now smaller pieces with sides
OMG YEAAAHHH. I totally forgot about that. Also it’s super expensive now
Same!! It was all downhill from there
@@CynicalCharlatan88 Also portion sizes went waaaaay way down the drain. Like if you are gonna charge sm for guac with meat. At least give us a WHOLE scoop bro like come on
Seems like everything in america is going this way
well made video, and I dont really know too much on how their old prices used to be, I can say that my order is a pretty solid bowl, that I can get for around $10 with a tortilla, it is definitely expensive, but pretty solid for how much they give u, it should definitely be cheaper, but too honest its not horrible. just my opinion though ( I don't get double meat or anything)
Thanks for the support mate! I appreciate you!
Honestly, thought this myself yesterday. My experience with chipotle has gotten worse and worse every time I try to get their food. Sometimes, it’s such a pain in the ass I just pass on it all together.
Your documentary style reminds me a lot of one of my favorite channels, LEMMiNO. I am definitely subscribed and looking forward to more videos!
That’s awesome mate! I’m glad you enjoy the content!
I remember the old designs of the restaurants in the early 2000s as soon as I was old enough to realize it was pretty good and start wanting it the quality went down