I bought an X1C at Microcenter, and the salesman explained that they had a 3 year extended warranty available for the price of $300. He explained that in the event of a problem, I could carry the printer back into the store and get a replacement with no questions asked. The alternative would be to deal with Bambu in China and that the shipping times and costs would probably be close to $300 if I had to ship the printer back to them on my dime. I usually don't buy extended warrantees, but i did for this one, and I don't have any regrets. About two weeks later, I experienced a problem with the AMS that I couldn't resolve. I got the printer (and AMS) swapped out for a brand new one (in the box) the same day (hour) at Microcenter. I thought $300 for an extended warrantee was a big pill to swallow, but I think it was worth it in my case. I'm just throwing this out there as something to consider when spending $1500 for a 3D printer made in China. I've had no problems since.
Send a tweet to a bambu-friendly creator and briefly explain your current issue. Ask them if they know of a better way to expedite this. Hopefully, Bambu will reach out soon after that (apologies if you've tried this already)
Seems you are Not on the creator priorty list they have.
Hope to see your problem solved
Fingers crossed!
I bought an X1C at Microcenter, and the salesman explained that they had a 3 year extended warranty available for the price of $300. He explained that in the event of a problem, I could carry the printer back into the store and get a replacement with no questions asked. The alternative would be to deal with Bambu in China and that the shipping times and costs would probably be close to $300 if I had to ship the printer back to them on my dime. I usually don't buy extended warrantees, but i did for this one, and I don't have any regrets. About two weeks later, I experienced a problem with the AMS that I couldn't resolve. I got the printer (and AMS) swapped out for a brand new one (in the box) the same day (hour) at Microcenter. I thought $300 for an extended warrantee was a big pill to swallow, but I think it was worth it in my case. I'm just throwing this out there as something to consider when spending $1500 for a 3D printer made in China. I've had no problems since.
did you ever get that new system from Bambu Labs?
Yes I did! After we changed the Carbon Rods they said it was best to ship a new machine.
@@super3dtok I'm assuming the new system is working ok now
Works great!!
Send a tweet to a bambu-friendly creator and briefly explain your current issue. Ask them if they know of a better way to expedite this. Hopefully, Bambu will reach out soon after that (apologies if you've tried this already)
Hi its the new Firmware for x1 carbon for ams not funtion , lg Rolf
The problem of new Firmware from Jan 2024 the schitt New Firmware , the old Firmwae its funkton for Ams .