It's great that you added a filter for solid debri inside the dirty water tank. Too bad H12 pro doesn't have it... I have to use some old sieve to check that there are no small Lego parts inside before dumping the dirty water in the toilet😅 🙁
About new modes: does it clean with bigger amounts of clean water in Turbo or Ultra modes? It would be really good to have at least one such mode. Thanks for you reply.
Hello, thank you for your interest and inquiry. About the hot air drying, after the heated wash, the brush spins centrifugally at turbo speeds for 30 minutes to slough off excess water, followed by hot air dry cycles to complete the drying process.
@user-ku4fn4ri6d It's not recommended to use the wet and dry vacuum on carpets, as it may suck in carpet fibers during operation, causing the roller brush to clog. If your carpet has very short fibers, you may consider trying it out. It depends on the type of carpet you have. The above information is provided for your reference, and we hope it can be helpful to you.
Un producto realmente bueno lastima que en menos de 1 año se descompone, realmente hace un excelente trabajo me encanta como limpia pero es la 3ra que compro 2 veces la h12pro y este ultimo h13pro y ya me da E4 un error que ni siquiera encuentro solución, asi que otra vez tendre que regresarla 😡😡😡😡😡😡😡😡
Amazing
hello when do you launch it in europe please
Hello, it's coming soon! Please stay tuned for updates and more information. 😊
US release?
@richardlam2641 Please stay tuned! 🙌
Will there be a H13 Ultra with the 180 degrees possibility like the H30 ultra?
Please stay tuned for more updates! 😉
I have the H12 Pro. How do you clean the Clean Water Tank?
It's great that you added a filter for solid debri inside the dirty water tank.
Too bad H12 pro doesn't have it... I have to use some old sieve to check that there are no small Lego parts inside before dumping the dirty water in the toilet😅 🙁
Thank you for your feedback! We're continuously working to enhance our products based on customer input like yours.
About new modes: does it clean with bigger amounts of clean water in Turbo or Ultra modes?
It would be really good to have at least one such mode.
Thanks for you reply.
Hello,
Yes, the Turbo mode has the highest water output. While the Ultra mode will adjust the water output automatically based on the level of dirt.
How is the dry mode working?
Hello, thank you for your interest and inquiry. About the hot air drying, after the heated wash, the brush spins centrifugally at turbo speeds for 30 minutes to slough off excess water, followed by hot air dry cycles to complete the drying process.
I meant how the vacuum cleaner works on carpets in the form of dry cleaning?
@user-ku4fn4ri6d It's not recommended to use the wet and dry vacuum on carpets, as it may suck in carpet fibers during operation, causing the roller brush to clog. If your carpet has very short fibers, you may consider trying it out. It depends on the type of carpet you have.
The above information is provided for your reference, and we hope it can be helpful to you.
@@DreameTech thanks
@DreameTech do you take ideas for the next model?
@dreametech You can make a Model with 2 rollers so it cleans better in the forward motion and can get closer to the walls
Un producto realmente bueno lastima que en menos de 1 año se descompone, realmente hace un excelente trabajo me encanta como limpia pero es la 3ra que compro 2 veces la h12pro y este ultimo h13pro y ya me da E4 un error que ni siquiera encuentro solución, asi que otra vez tendre que regresarla 😡😡😡😡😡😡😡😡
Can it clean pet poo😂
Yes, it has four versatile cleaning modes to handle different dirt.