Me and my roommates ordered tteokbokki on ubereats, then the restaurant called and said they didn't have it. But, they couldn't cancel the item apparently?? So i then forgot to call ubereats SEPERATELY, and thus no money back
Well once I ordered McDonalds to work because it was New Years Day and I was at work for some reason and McDonalds was the only thing open… wellllll the driver messed up and gave me the wrong order. I should have known when he handed me two drinks but I figured maybe I had mis-clicked or they accidentally sent two… nope. I received two large diet cokes, one dozen chocolate chip cookies, two apple fritters, and some apple pies. 🤨 I tried to run the food back out (I hadn’t opened the bag or anything, I just read the receipt) but he wouldn’t take it and all he said was “call UberEats.” And drove away! I had to then place a second order which they refunded me for and by this point the delivery time had gone way up but I eventually got my food like two hours later. The cookies were good though and I was working in a bookstore so I just set them out and told people they were welcome to have some which people appreciated. But I can’t imagine the sugar high someone was trying to get.
As the spouse of a restaurant owner, twice this week he phoned me to say he’s been delayed closing up. The customer’s food was cooked and the delivery driver dropped the order. Uber was searching for a driver to pickup the order. The customer thinks the problem lies with the restaurant, the food sits getting cold, and it’s bad for his business. In today’s instance, my husband finally phoned the customer and told the customer he was canceling their order because Uber was still searching for a driver to accept the order for delivery. The customer was very understanding of this problem and understood the reason why their order was cancelled. Third party apps are just awful for a number of reasons, this being just one of them.
@Masen S well, theres another example how the US tipping system is just plain silly. As an aussie, I dont believe in tipping per se. BUT, I do try to tip two bucks, particularly if the person is pleasant and well mannered, as I know they are not paid well. I suppose with everything going up horrendously I should pay three bucks (Im on lowish income myself, and rarely order...maybe once every couple of years). I do go out to restaurants a little more, maybe once every couple of months, and I do tip if the staff are nice and the place is clean etc. Once I had a very very rude arrogant spanish waiter at a poshish restaurant, my friend and I searched around for a five cent in our purses to leave as a tip. I think he got the message...😏 The US just needs to pay people a minimum living wage at least....
I am from Germany and somewhat confused. Can someone help me understand the problem? Here basically every restaurant employs their own driver to be able to make deliveries. Because of that there is a very clear distinction between cheap delivery restaurants and expensive restaurants where you go to sit at a table. Is this somehow different in the united states? Why arent they employing drivers themselves to save money? Are there just so many more delivery restaurants? We have about 40 delivery services for 100k people here.
@@Currywurst4444 Hello. Actually, we had employed our own drivers at first. By using a delivery company, it actually saves us money…the cost of labor, insurance, etc. A delivery service usually has a larger pool of available drivers. I hope this helps clear up the confusion. I honestly cannot estimate how many delivery companies there are in the NYC area, but there an awful lot of food restaurants for a large population of people :)
I work as a driver for Uber Eats, personally it's been a great opportunity since it's the only job with the flexibility I need due to my disability But I really wish I could handle anything else as it truly is terrible for everyone Having 4 people involved in a simple transaction means nobody gets enough
I agree it's a great opportunity in the flexibility. I like the freedom of just going on whenever I feel like it. There is no set schedule. I work my own hours- no boss. I do wonder if Uber eats will some how get better? Maybe not take as much chunk from the restaurant?
Problem is with increasing delivery rates, the time spent waiting to pick up an order exceeds the minimum amount of time needed to make minimum wage. Stores close their doors and force delivery drivers to sit in drive thru lines and walmart pick up orders are so saturated that it just isnt worth it.
I just tried out Uber eats as a driver…… I was excited and nervous at first but man, this job sucks 😆 $$$ is horrible. You do the math expenses, tax … your left with a portion. I give props to all Uber eats drivers 🎉
. You could drive for Uber. Then you are delivering people instead of food. I have a friend who drives for Uber, Debra. Her best earnings were $800 in 4 days, when Indiana University hosted their annual bicycle race. 🚲 Her worst earnings were a few days during the summer, when most of the students were gone, and she was only earning $10 an hour. .
Love how you mentioned going to farmers markets but here in Ontario there have been many instances where ‘farmers’ not farmers markets are getting their produce from the same suppliers that supply grocery stores. Would appreciate it if you could go deeper into this and how to distinguish between the two! Thanks so much and love your videos :)
That's super-common all over the world... You're rarely going to find actual food producers on 'farmers markets'-food producers have better things to do with their lives than end-point sale, like... produce food.
@@aphmaple2348 its simple. Food rejected for being ugly, is bought by wholesellers who take it to organic markets and say its "organic". As you expect that food to be more "real" the ugliness doesnt deter them. The profit margins are insane, because the ugly food is sold cheap. And organic food is sold expensive.
I think you got it right. Kids can learn to cook at quite a young age and the relationship building, self esteem and skills garnered for their adult years will be something that will serve them well. It's very sad to see what the real cost of recent changes has brought to us.
Definitely, we should be focusing on building a culture around food preparation rather than just food consumption. Thanks for taking the time to share with us today!
That's the parents fault not food delivery. Parents should teach them U also got to rem not every restaurant is near by and it makes a convience to eat
It's because they are WELL OFF?????? LOL? Actually if you go to houses in ghetto, I am sure kids are cooking at young age because their parents are not home etc. 'I will call Uber Eats around your lunch time, love you' Vs 'cook that ramen noodle we got at dollar tree. mom's gotta go' ROFL
Kids should definitely learn to cook, yes, but that doesn't guarantee that they'll want to do so as an adult. Honestly, I'm so exhausted most of the time, that anything more than microwaving or ordering take out is too much effort for me. Lots of people are in the same boat. Between having to work our asses off, dealing with the bs of life, and having a chronic condition, many people like myself just can't.
Just to note: restaurants set their own prices on delivery apps. Uber didn’t directly jack up the price of that pad Thai. The restaurant did in order to survive (because of hefty commission fees). Restaurants won’t hesitate to pass on that commission fee to the customer by inflating menu prices. And this is on top of paying delivery fees, service fees, and tip. Also if you don’t tip your driver, your order may never arrive or come very late since most drivers will not accept a $3 (which is often base pay) order to drive 5 miles to deliver your food. Many drivers are expecting a minimum of $1.50 to $2 per mile. Your tip ends up being a bid to drivers that hopefully will make your delivery offer more appealing so that someone will accept the delivery and deliver your food. You may want to tip based on how far the restaurant is because of this.
Tips is so stupid, putting what is essential most of the employee's salary as a "tip" and have it be optional is one of the most capitalist thing I've ever heard. Tips should be a reward for great service not another mandatory payment. Businesses should be the ones responsible for paying their employees properly.
@@Prefix1998 Drivers are not employees. I don't think Uber should call it a tip it should be called a bid. The driving part of the whole transaction is done by a contractor. Uber pays for our service and the customer does too.
@@JenX-TV they don’t see the exact tip, but they see the the total payout (base pay + tip) prior to accepting. If the payout is low then it’s easily assumed that the customer did not tip
@@xYasago That's good to know bc I often will set the tip @ 15% then adjust according to the level of service (deduct for issues like spilled drink, delivered to wrong location and higher when everything went well). There have been times it felt like my order wasn't being picked up and now I know why!
This video has so many spot on arguments. I don't understand people who are constantly ordering food on these apps. Even if money isn't an issue the feeling of receiving my food in 3 plastic bags and 15 cardboard containers is just not satisfying for me. I'm not against ordering food like once a week, I get it, preparing your own food can be tiring sometimes but building a habit of ordering food everyday is just a waste of resources and unhealthy in the long run. For me personally it's not a fulfilling experience. Also one thing not mentioned in this video that I have experienced before, I have gone to local chicken wings restaurants and sometimes there are like 4 delivery guys in the counter and the restaurant gives top priority to their Uber orders so people who are PHYSICALLY in the restaurant sometimes end up waiting more for their food...
I order on these apps constantly because of the cost, All i have is a microwave so my rent is extremely cheap, and I don't have a car, so I end up saving thousands of dollars a month by getting everything delivered.
You have zero idea clearly. Since when is ordering a cheeseburger at $10-20 cheaper than buying the ingredients for even $50 and eating eight times? Do the math. I
I was eating with friends at a Thai restaurant one night and we were the only ones there on a Friday evening but there were food delivery services coming in for pickups every few minutes. The owners said that their takings had dropped by nearly 50% since people stopped eating in or picking up themselves. They weren't sure that they would survive. So you are spot on and it's depressing.
@@BobbyM7847 From a consumer point of view, if you're not on a delivery app you might as well not exist. It's a conveniece issue. If they hire their own delivery drivers they might not ghet the publicity from being listed on the apps. I'll find the retsaurant on the app then call them directly, always cheaper.
@@Nathanielnimtz i know that a couple of the restaurants in my town setup Menulog delivery aswell as their personal delivery and accept the Menulog deliveries themselves.
With covid, a lot of people are not going to eat out regardless. I don't know the exact situation your thai restaurant example is in, but it's very possible they would have shut down a long time ago without doing online orders. Putting all the blame on the food delivery companies is just dumb. It's a bad situation all around. I'm still eating out far less than pre-covid and probably will keep it to a minimum for a while longer. I'm not commenting on the cut these companies take but it does cost a certain amount to reach these customers. The alternative is hiring your own drivers and doing marketing.
*Correction Kids shouldn't cook ALL the meals. Kids should be taught how to prepare Their Own Meals. Idk how much I'd be eating if my children were the only full time house chefs!🤣🤣🤣
I was helping in the kitchen since i was 5 years old. Could cook by myself for my family at 12 years old. This was normal in households. I dont understand why parents dont automatically include their kids in the kitchen now.
@@jayjohnson8403 Lots of families don't trust children with sharp things or fire. Which is totally fair, I'm an adult and I barely trust MYSELF with a sharp knife, I'm just gradually learning.
Stay at home dad with no access to a car so for me meal delivery is a godsend at times, sometimes I can't dedicate time/attention to making my own lunch, sometimes I'm so exhausted by chasing a toddler around that I just don't want to. Doordash has been a HUGE quality of life increase for me. (I always tip the driver at least 20%, often more).
Likewise as someone with a disability who can't drive and can't always go to the shops, or independently cook. I used to get meals delivered by the council as part of a "meals on wheels" disability & aged program. But the meals are institutional garbage - bland, carb heavy, limited dietary options, and only "white" cuisine options (nothing for people who like eating, or need to eat a non western diet) During covid lockdowns, the service shut down, and the council just mailed out a bunch of uber eats vouchers to us. They kept the program open for aged care, but the council found that in the long run, the youth disability program was cheaper to just give uber vouchers. It's not ideal - the driver's aren't respected, the restaurants are financially abused, and the customers are just a walking dollar sign to the service provider. I hate that sometimes it's my only option for a real meal. But it genuinely is my only option some days. Without this service, I mostly just survive on essure shakes and nutritional formula.
As someone who eyesight leave me not being able to drive. I to have been saved by meal delivery services. I know a lot of people are going to tell me just take the bus but a 15 minute car ride is like a 20-30 min bus ride. By the time I get back my food will be cold.
I wish there was a way to take the exploitative capitalism out of services like these because I do think they're valuable. it's still fully possible to have a family meal over delivered food, so I think that aspect may be a little over blown. I'm too far out of a city to use any of these services, but there are definitely nights where my spouse and I are simply out of spoons and we go pick up quick food from a local restaurant or the deli section of the grocery store.
I work for a delivery service similar to Uber eats here in Mexico called Didi, this company doesn't seem as bad as Uber because it has really low delivery fees and also it's easier for the restaurant to join the app. I see only small, local restaurants and even homes that eventually become a full store thanks to this app. It's still not really fair for the workers, I got nothing, I gotta use my own motorcycle, my gear and pay for gasoline and maintenance but many people still prefer this kind of job over others because de minimum wage here in Mexico is EXTREMELY LOW and this app lets you win more tan the minimum wage. There's is much more to this topic than it seems and I'm happy that you finally talked about it
I used to do doordash and ubereats and I raised this issue on the DD subreddit. I think the 2 day delivery and ubereat/dd is just unsuitable for what people expect. Like I think people are too cheap for what they're actually getting out of this. I denied about 70% of my orders because they were at a loss for me. So that means a super majority of customers don't tip enough or don't tip at all. So it was bad when I did it a 2 years ago, so I can only imagine it's gotten worse since, especially with gas prices right now. I think the whole delivery thing needs to take a step back. Even the Amazon prime 2 day shipping is a joke for the damages it does to society.
I've been testing positive for COVID for the past 3 weeks, and when I ran out of food at home and had to order the prices were CRAZY - I had a ton of Uber points because of their credit card and was glad that for a few meals I had reward points to use
As an uberEats driver between jobs with financial challenges, the questionable pay for drivers has been a godsend for me right now. The problem is when ubdeEats actually offers deliveries for under $5 that are miles away, sometimes $2 and $1.50. This is simply ridiculous considering mileage, maintenance, time and too many other factors for drivers. *NO delivery should ever be under $5* in my opinion and fortunately we can choose. Sorry if customers may find this problematic but you can always pick up your own food.
Plenty of people (including myself) cannot pick our own food. Over 20% of the population is disabled in some way, lots of people can't drive or simply don't have time to do so bc free time isn't a thing for many poor people, and public transport services usually don't run at night.
@@artyomarty391 $3-$5 or more dollars for rides & deliveries I feel is good. You can up it as you feel but I'm satisfied with that and anything more is a plus that I appreciate.
@@pippinlatham4857 I hear you. I'll state that it makes no sense for someone who has enough economic challenges driving uber or others to be placed in a financial bind delivering food, items or a person for over 15 minutes in traffic for $5 or less. It does not add up for anyone. I'm not throwing a pack of gum acoss the street for $2 which is what uber tried last night and does every day with their drivers which is disrespectful. I honestly do not know the conditions of all my riders & deliveries. I can say that the *majority* of able-bodied riders & delivery customers clealry can afford a base of $5 to get their spring rolls, latte's, wings, donuts etc. and to go to & from work, see their beaus, visit & exit ball games, go to bars, etc. They would not riot at a 5 buck base charge. There should be a special designation for disabled people who regularly use uber & rideshares to get food, medicine and transport where the base fee is set ABOVE $5 in accordance to distance, mileage, traffic, etc. Uber at an estimated net worth of $77 billion can set a better standard for their drivers and take care of those who need it. They keep this up they can expect a unionization move a la Amazon or UPS with the Teamsters.
That reminds me of my mom. when i was a kid i told her the taco meat was too greasy. she said something like "if you don't like my cooking cook your own meals". she never had to cook again. i don't think she ever regretted that comment
As a delivery driver I’d counter that there are many benefits to not being am employee, flexibility in hours and areas worked, not having to commit, etc. Also I average about $18-25 per hour worked, depending on some variables.
I'm a driver too. Transitioning from being a stay at home mom back into the work force. I don't plan for delivery work to be my job forever. But it's decent money for now and like you said the flexibility is priceless. I never order food from a service but I selfishly want everyone else to keep ordering. It's not an ideal service and I think over time better systems can be developed to make it more user and environmentally friendly. Like companies switching to biodegradable and compostable packaging. People aren't going to let go of delivery any time soon. The genie is out of the bottle. And as long as I enjoy the job I'm going to continue to profit from it.
I'm also a deliver driver and, though the money is excellent, I'd much rather be a courier for a specific restaurant with whom I have a relationship. Working anytime I please is phenomenal, but nothing beats working for the owner of a small business, especially in those periods when you can't work.
@@traviskitteh I do Door Dash for a few hours in the early afternoon when I get up and work/deliver for a local pizza shop in the evening (Dragon Pizza) and took it for that exact reason. The group I work is amazing, the aesthic/vibe has personality, food is superb, and I completely agree with the restaurants ethics/codes it lives by when it comes to quality ingredients, treating your employees and costumers like family, etc. As one of my bosses Charlie says, "We work in the hospitality business" :)
Where I live (Europe), delivery people are underpayed, work long hours with no flexibility, must cover all expenses and of course have neither stability nor insurance. So much so that only first generation migrants and desperate people do that. Reading your comment and the answer is so strange to me.
@@idraote I live in the United States. I’ve also lived in Mexico and I’ve definitely seen how it’s a bit more desperate there, but I’ve met ride share drivers in Mexico that we’re doing well.
i am working at uber eats (part time thou) , and I have had some funny incidents - 1. one time , got an order to deliver just 2 lip balms 2. the first day of uber eats , got an order like the restaurant and delivery point were side by side , like the next door building was the delivery location... and had many close location orders. 3. first time tip , that I ever got was a delivery to a drunk guy , who said to ride safely and take care ,.. and gave a $5 bill , I still have it and I am gonna keep it , 4. one of my best incidents , one night , I was delivering pizza , and the customer was a huge massive guy , and I was a bit scared tbh. but he turned out to be a gentle giant. he asked what do you study ? you guys are working hard , and keep on hustling .. and finally he said , he must be hungry and offers me a pizza slice . i took the slice , and I felt like I was gonna tear up a bit. i will never forget my first tip and pizza slice that he gave.
You make some valid points. But for every customer who can afford convience, there is also a customer who is disabled, or does not have transportation, who actually needs the service. As a driver, I was working for a major pizza chain, stressed out, no future, no benefits, no possibility of a raise, carrying food to the most dangerous parts of town, in the dark, in the rain, often against my better judgement. Uber gave me a job, without competition, with benefits, and flexible hours, with better pay, and the ability to select the trips I take. And I dont have to carry money on myself, or answer to some overpaid general manager.
lack of transportation is itself also a corporate-created social [and environmental] disaster. for the vast majority of things, we do not *need* cars and all the ugly infrastructure to support them. [and all the bulldozing our environment and our cities to build it]. buses, trains, planes when they make sense. big auto, big oil, etc.. ensure we're stuck with the least efficient and most dangerous mode of transport available. and if you're disabled or at least unable to drive? oh well, i guess... your argument is technically valid, but with good public mass transit, all but the most extreme cases can be resolved. and several corporations likely would shrink/crash in the process. which is great for everyone in the long run, honestly [except them, aww...too bad...]
There's a famous pizza hut ad in Australia from the 90s, where the delivery driver drops off a pizza and says "how about a tip?" The customer looks him up and down, and replies "Work hard, be good to your mother" And that's what Australians think of tipping culture.
I drive for Uber Eats and most restaurants actually increase the price on the platform to compensate the Uber commission. It's a luxury, like a cell phone, or a house. People need to realize that we live in luxury in America and other advanced countries, and not everything is supposed to be part of YOUR life
That’s your problem. A house is not a luxury - it’s a necessity that we should all have. America is a terrible country 3rd work in a lot of places in the South. We do have luxuries but Most do not live in luxury.
I drive for apps full time. There's nothing worse than going into restaurants and seeing stacks of orders that nobody will pick up as there's no tip attached. I know that I won't accept a $2.13 offer. UE et al lowballing drivers hurts the restaurants, too.
Used to order Uber Eats a lot until the bills started racking up; and then I realized I could just cook easy meals at a tenth of the price. Since then, my cooking has gotten well enough to where I prefer my own food over that of a restaurant.
Well I work in an actual restaurant in ToGo. I take walk ins + phone orders (including Favor) So many rude, impatient people that abuse and do NOT know how to use the system properly. Plus they DON'T tip on small or large complicated orders. If they DO tip it is so minimal that it would NEVER help all of the "wheels" involved in the process. There is order taker(s), baggers, and runners. Between 3-8 people per shift! Favor driver will NEVER tip the order taker. Not even $1. I also have guests that want "extra packaging" in separate containers so food is not "touching" On an Ipad, you are limited to only up to 20 characters to do modifications. Anything more has to be hand written. We still operate @ a reduced menu since Covid. Ppl STILL thinking the world went back to "normal" trying to order discontinued items and are "shocked". Not to mention gripes about price HIKES!
The only time I've ever ordered Uber eats was at a friend's house when there wasn't enough food because I came over last minute. I think the only other time I'd consider it would be if I was just too sick to have the energy to make my own food (that comes along with my OCD sometimes). Otherwise, it's too damn expensive
I got $1.50 for 8 mile trip. It's alot wear and tear on your car, alot gas, and alot of distraction and danger while driving. It's just not worth it. Plus it's very annoying looking for buildings numbers(some many people don't make their homes numbers visible) I lost my shit twice today looking for people's home. I was soo pissed, I logged off and went home
I stopped ordering food from apps after I realized just how much more I was paying compared to what I would pay if I went out to get it. I started using the restaurants app if they had one and started using deals/online exclusives which in return got me WAY more food for less than if I were to order it.
Definitely agree on the benefits of preparing meals from scratch, and also that kids should cook more. I think a sad thing is that many people work long hours at jobs that they don’t have flexibility in, they leave home at 6:00 am and get home at 5:00 or 6:00 pm, and they are just exhausted and don’t have the mental and emotional energy to cook, and clean. It’s sad cuz I think there’s a lot of benefits to capitalism but I think there’s a trap that it sets that tempts us to dehumanize our lives and routines.
@@MegaLokopo people have to work jobs for long hours because they don't get paid enough...so then they have to spend more money bc they dont have time or energy to make food at home
@@MegaLokopo i don’t think capitalism is the problem, it’s how people tend to behave in capitalism that creates problems. The principles of capitalism are great, but unfortunately people allow themselves to be dehumanized because of many of its perceived benefits.
@@rndmusrnm2763 not really, you are taking the free agency away from people and making them seem like helpless victims. Being exploited is necessarily a bad thing if it’s voluntary, some people enjoy being employees, others don’t.
I avoid ordering food for the most part, though occasionally do do it when I'm lazy. But the one, ONE time I see it as completely and totally excusable, is you are recovering from something, and are incapable of cooking or going out to get it yourself, and you don't have a care taker (or at least, not a 24/7 caretaker). For example, when I was recovering from surgery, after the first week, my (then) girlfriend had to return to work. If she didn't get the chance to meal prep for me, I was left with no ability to get/make food. I couldn't stand for more than a couple minutes at a time, and I couldn't go down stairs on my own (and I was on the third floor). I *had* to order food a lot during that time, just so I could actually eat.
It's definitely a good service for accessibility purposes seeing as not all restaurants offer in-house delivery. We only hope we can develop a better business model so more people actually benefit from this system! Thanks for taking the time to share with us, Marisa!!
@@FutureProofTV 100% agree! The business model is awful. Just like Uber/Lyft as well. I used to live in Ireland, where Taxi Unions lobbied against Uber in Ireland, and so Uber drivers there are required to be licensed taxi drivers. This makes it cheaper, safer, and better for everyone. I wish the same happened here in the states or in Canada, where Uber has wiped out for the most part local taxi services. And we need that for food delivery too.
@@MarisaClardy it's a luxury service plain and simple. If you don't have money for delivery free or for tip make a sandwich or pick up your own damn food
You're totally correct on all counts. Supporting restaurants you enjoy and saving money *or* learning to cook with a loved one and enjoying your creations are both far superior options. And if you're forced to order out, try to order through the restaurant directly, if possible.
I want to make an effort to find my fav local restaurants, and ask them the best way to support both their business and their staff. Only time I ever even think about delivery apps is when I'm too unwell or hungover to function.
My family and I have only used one of these services once, and it was an absolute sanity-saver. I can’t imagine using it again without extenuating circumstances. We have two small kids, and when we used the food delivery service, we all had come down with “the sickness of the time” and we all felt like crud. We hadn’t gone grocery shopping in a couple of weeks (due to said sickness), and really just needed to catch a break. We splurged and got food delivery, and wow, it was a complete sanity-saver. That being said, we’re more than happy to order takeout and pick up the order ourselves. It didn’t seem anymore convenient to have food delivered to the door, except that we needed a contactless delivery method. We rarely even order pizza to be delivered anymore just because of the delivery fees. We’d rather just pick up the order ourselves. Great video, as always!
If you're well off enough, the amount of extra money you have to pay in the name of convenience might be well worth it. Some people lead busy lives and their time is precious enough that it's worth the extra cost in order to get that extra convenience...
*why* are they so busy? that's the next question. and the answer, simply put : corporations, greed, unchecked capitalism. uber eats is just s small example of this very issue.
I'll give you an example. In Korea, one of the german companies bought a few food delivery conpanies and they monopolised the market. Now cost of delivery is more expensive than the actual food and it created a weird system where no one is happy and no one is making money. Delivery drivers haven't had a rise for 9 years. Consumers are paying more for the delivery. Restaurants are paying higher fee.
A wonderful thing happened to me when I bought a house, my daughter moved in with me, and I broke my arm. I was off work and I went broke. [I'm working now but I haven't caught up.] I don't even buy a cup of coffee, let alone fast food or going to a restaurant. We have to cook, we've gotten even better at it, and our food is delicious, satisfying, and frequently shared. I now enjoy our home-cooked meals more than I used to enjoy going out. If I did need to get restaurant food to go, I would drive to the restaurant, order the food, and take it home myself. Thanks for reading.
There are actually studies that have proven that kids cooking their own food makes them not picky as eaters because they were part of the process. So the solution to picky eaters is putting them to work haha
Lol depends on why they're picky; not disagreeing with you but want to inform others that those with sensory issues (as in, it's not just that they don't prefer the food, but a psychological intolerance) cannot become "unpicky" through this method
@@cameronschyuder9034 Not entirely sure if this study included neurodivergent kids, but for picky eaters in general (including kids that don't like color, taste, or texture), this worked overall.
@@fjrevoredo No, I'm a picky eater because the taste of some foods is revolting. Cheese and Mushrooms for me. I cannot eat them, as in I will physically gag and puke if I try to.
Those studies are a bunch of junk science. My mother always had me help her cook when I was a kid, but vegetables still tasted bad to me. If you think having your kids function as free labor for you will make your kids more passive and compliant about eating bad-tasting foods, all I can say is, that's a lot of wishful thinking.
The only reason I frequently use delivery apps is since I'm a single dad and have to take care of my young children, I cant just take my 2 and 3 year old sons to the grocery store without it being an inconvenience for both me and my children, but you're 100% right, this is ruining businesses.
Use doordash. As a driver. I handle the order with care. Your getting a happier driver And sorry that if you’re one of those customers that takes your tip back after you promise a high tip doesn’t work that way for DoorDash. If not, you’re good you have a better experience do not support Uber eats in any way please. They are trash and they scam their drivers every which way possible.
Umm yes you can. Single & even married Mom's have been doing this forever. Suck it up and take the kids to the store.. Just remember you can NOT leave them in the car while you shop lol. Life and Kids are an inconvenience - embrace the suck lol.
Although I may not revel in contact with another person while shopping, I can TOTALLY agree and confirm that prepping my own food is extremely rewarding. Also, encouraging kids to cook is a great idea. It can bring a new appreciation of food and can be fun and rewarding time spent together that fosters healthy relationships.
It can also be a nightmare for the kids. My mother "taught me to cook" as a kid, by which I mean she had me assist her with minor tasks like stirring pots and threw adult temper tantrums at me for not being able to do everything just right, then would talk about how she was better than other mothers for teaching me to cook. You are promoting an extremely romanticized and even dangerous view of cooking with children. Many parents do not have the patience to actually teach anything, they're just using their own kids as free labor. There is nothing fun or rewarding about this for the kids. Goody-goody for you if you find food prep rewarding, but that's not true for everyone.
@@amywilson7540 wow, sounds like you have a "parents" and "parenting" problem, not an uber eats problem. that said, i have never ordered uber eats and never will. im just saying.
@@waldopepper4069 it's especially common in the millennial generation and i think even gen z. i'm 27 and my mom lectures me abut every little thing including how to properly prepare the mass-produced cook-in minutes pre-packaged... "food" with INSTRUCTIONS ON THE PACKAGING. needless to say, i've been snapping back a lot more lately cuz ENOUGH OF THAT. the boomers honestly, they're *famous* for adult temper-tantrums, especially including when "asking" their kids to do something. i deal with this basically every day... so, yeh, i kinda agree it's really dangerous to openly encourage just expecting/demanding the kids to prepare food. especially if you're inclined to be the toxic, entitled, controlling brat-parent like so many somehow turned-out to be. you'll create someone who absolutely DREADS cooking, even when they want to. i'm too mentally/emotionally defeated at this point to actually try making something from scratch or writing a list of the things we'd even need to do it. so nestle or whomever pre-packaged garbage it is /:
I like Uber eats, every two weeks I get $20 off my order because they’re so desperate for me to use the app. I do feel bad getting twice as much sushi for half the price but then again it is excessively overpriced. 20 bucks for 4 rolls is very reasonable. I honestly don’t understand how Uber can profit off this.
When i was working as a receptionist and cleaner i didnt have time to go out and buy food there was no coworker just me . Delivery was also great for pandemic and storm times .The two most common food delivery services in my country are food panda and uber eats .
I tend to order from UE pretty much every Friday or Saturday, and I can definitely agree with the pricing. Like I just wanted a McDonald's chicken nugget meal for about $11, and now I gotta pay $20-25, despite me saving due to their eats pass. I can understand charging a bit extra for the driver but damn. This has definitely motivated me not only to get my license to drive up to these places to get the same food but at their original price, but to also learn how to cook actual fulfilling meals that probably don't even take 10 minutes to make
I still don’t get how these delivery services can operate at a loss. I know they’re counting on the fact that they’ll become a monopoly-but what makes them so sure? What makes Uber Eats so sure they can put DoorDash out of business and vice versa? I’m totally with you on everything else though. The only time I ever use delivery services is when I’m at work and forgot to bring my lunch. I never have time to run to McDonald’s. I cook dinner five nights a week and always grocery shop in person. I’m blessed to live just a mile away from a local farmers’ market too. And yes, food does taste better home cooked, no doubt. The process of cooking it is actually fun and fulfilling to me. Smelling the spices and oils in the pan as they sear your meat and vegetables-there’s nothing like it. Living alone, I can’t really relate to the “cooking for others to build relationships” thing, but I’d imagine that makes it even better!
They aren't sure. They just don't care. Everyone in the cycle: CEOs, executives, engineers, is getting paid a shit ton of money because of the VCs. They don't care if Doordash beats Uber Eats 10y later. And why don't the VCs care? They're probably funding multiple of these delivery apps. They don't care which one wins, as long as someone DOES win, and that someone will be able to jack up prices and become profitable to the point where all those other losses won't matter.
I have always thought about each component of this but never considered how it’s terrible for EVERYONE involved when you look at it collectively. Also, tip your effing drivers, people.
We had the same thought process as we created this video, we slowly pieced it all together and realized: nobody reaaallly benefits here. Thanks for being here, Dylan!
@@corporatestatusbrah Because those "tips" are the result of a neo-liberalist construct bent on externalizing any and every cost onto both the consumer and the worker. That "tip" practically is their paycheck, unless otherwise specified. (From the perspective of a delivery driver/restaurant server.)
@@traviskitteh Get a different job then. I don't understand why I'm supposed to support someone's salary. There are plenty of entry-level jobs that pay better.
@@corporatestatusbrah I'm sure your unfortunate boss likely thinks the same of you. However, I'm inclined to agree with you, your tips shouldn't subsidize the wage of whatever wageslave happens to be serving you. The cost of your meal should cover that cost completely. P.S. If you don't want to pay for a service, perhaps try making yourself a sandwich.
@@MayTheSchwartzBeWithYou If people didn't tip, and my pay from grubhub stayed around where it is now, I'd need to quit asap. The average hourly pay after subtracting car expenses* wouldn't be close to worth it. *gas (around 2 tanks per week and I'm only part time with a pretty fuel efficient sedan), oil changes, insurance, repairs, assorted maintenance, etc
We shouldn’t have to pay ur wages ahahaha crazy how y’all come at us instead of doing something against Uber I’m not giving you my last 5 cuz you tryna make a quick buck delivery boy
As a child who was made to cook by my parents alone. I kind of grew to be unhappy about it and eventually juct made the same dishes over and over again. I recommend cooking with the child and preferably doing a menu plan together instead of having the kid choose the meal and list the required ingredients then go shopping while you stand around doing whatever.
I grew up being forced to cook our meals from about age 9. Both parents worked late and I was a latchkey kid. I hated it. I still hate cooking to this day and am happy to have a partner that enjoys it instead.
my dad can't cook anymore, my mom won't... yep, i just "cook" the same pre-made "food" over and over. but i just...don't have mental/emotional/physical energy to do proper meal planning or prep due to the combination of ways my parents have screwed things over. especially my mother being both toxic and over-obligating "herself" with whatever random thing despite urgently pressing matters at home and me trying to have ANY semblance of a life. [and : this particular issue will NOT be addressed further...i don't feel like explaining that since only those in effectively the same situation tend to understand/accept what i am saying]
I never use any food delivery services. I have my own car, why wouldn't I use it? Unfortunately, because of the schedule of my work forcing my to go home by midnight, many restaurants would close by 11 pm for carryout yet stay open till well after 1 am for delivery. They are literally forcing you to use food delivery and it sucks. I'd rather sleep hungry and have a heavy breakfast instead
It was Easter Sunday and it was about 11pm and I had a Sonic order that was $98. It took like 45 minutes to get it. The delivery was in a very nice neighborhood, big house. A girl about 13 opened the door. Then her older brother came to the door. I said, lol, why yall ordering so much food, it's Easter didn't yall cook? We all laughed. They had so many bags and drinks I had to walk in the house and give it all to them. I made $20 on the delivery. Another weird one was dog food. And also a bottled water.
You can always choose certain restaurants with a low or none delivery fee. Use discounts or promos too and give a balanced tip. My meals always come for 40%+ which may sound bad but that is because I tip a little too much (plus my orders are small lol)
I don’t have a problem with food delivery, but they need to transition to more sustainable packaging & pay the drivers more. Too much plastic waste & companies taking too much of the profits for just running the app while the drivers do all the hard work
We're weird about tipping in the UK. As a postman, some people hand out gratuities at Christmas and I find it incredibly embarrassing; it feels like charity, and I'm doing OK. I used food delivery during the lockdowns and used to leave a tip sellotaped to the door, but my driver asked me to stop; obviously feels the same.
It’s a cultural thing mostly specific to the US, because historically they’ve never paid a reasonable/fair living wage to hospitality workers. In Australia and elsewhere, a tip is something you give to show great appreciation for a job well done, over-and-above the reasonable expectation. It’s a good thing to do, of course, but not something required to subsidise the person’s pay packet.
Whats even worse about this is that many restaurants will have their own delivery services. Services that are often much better and cheaper than Uber Eats, et all. But they are still forced to use Uber Eats because that is what their clients expect of them. So my recommendation, if you are going to use apps like this. Before you place your order, call the place, and ask if they have their own delivery. If they do, you are essentially cutting out the middle man, and it will cost less for both you and the restaurant.
I agree with the sentiment, however there are certainly people who, for various reasons beyond their control, simply can't leave the house to pick up their own food. That is a small percentage of people using food delivery services, but it is worth mentioning.
As someone who doesn't drive and lives in area with no public transportation, I found it deeply offensive that the guy who made this video thinks that people who use delivery services are lazy. It's clear to me that he is extremely privileged and has no concept that anyone doesn't have access to transportation.
I cook every day, most days I cook breakfast and dinner, and I throw something together without cooking for lunch. But I admit, every time I get a $20 off 30 or 50% off, I use it. And their fees eat up a big chunk of the savings. People who use it without any coupons are spending insane amounts of money. Nowadays, this is what you're facing when you use ubereats: 1: Items priced 10-30% higher than in-store 2: In-store deals not present on site 3: Delivery Fee 4: 15-20% service fee that is based on the original subtotal, NOT after discounts, so if your $20 food is knocked down to $10, your service fee would still be around 18% of $20, that's $3.6 service fee on the food you were supposed to be paying for. 5: The tax is the same way. If you order in-store you'll notice you pay tax based on what you actually paid, not the original price -- so who's getting the extra tax money? Are they getting it back at the end of the year and pocketing it? 6: Tip. If you don't tip your driver because you're "broke" then fuck you. If you're so broke, go get some fucking groceries and make a meal you lazy entitled fuck. Nobody should have to put wear & tear on their car bringing you food for free. So you gotta tip your driver. 7: Fuel surcharge. This is yet another fee supposedly covering inflated gas prices. But I don't expect it to disappear when the gas prices go back down. By the time they're done collecting their commission on the order and their fees, they're making as much money on the order than the restaurant did, but without having to cover all the expenses like ingredients. They got paid more than the restaurant or the driver, just for running a website.
As a recovering Uber Eats driver, I have never and would never use the app to have food delivered. The prices are ridiculous and I know how long the food can sit waiting on a driver to accept the low pay. I would tip nicely if I did order delivery….but that puts the cost way over the top.
Agreed, my brother always orders Uber eats and it'll be like $30 for three little tacos. He always pays so of course I can't complain or anything but in the back of my head I keep thinking about how I could cook a hundred tacos for that much. And they taste better
I think there are subsections and situations where food delivery apps are hugely beneficial. When Covid hit and my campus shut down the majority of restaurants and what remained essentially consisted of deep fried variations and nothing was accessible to walk or bus to, food delivery ensured I was able to get something fresh to eat. To be clear, I agree that for the average person they should be used infrequently if at all, I just think there are groups that benefit that weren’t mentioned in the video.
most all groups to which this apply fall under "lack of transport" for one reason or another. and corporations manufactured this one, too. it's called "car dependence" and "car-centric infrastructure". and it is bad for us in about every way imaginable. we need more buses and trains. less cars. [especially the gashog oversized TANKS primarily driven by sociopaths, otherwise referred to as trucks and SUVs]
as someone who can’t drive due to disability, i appreciate what delivery services can do when you don’t want to cook but don’t want to walk or take a bus for some hot chips ^_^ i try to eat at home/have home-cooked meals whenever i can, but having delivery to fall back on is nice, even if my food turns up cold 80% of the time -_-‘
I used Uber eats three times in the month of April, and once in March, and that’s more than I’ve ever used it. Thank you for convincing me to delete the app. It’s much more satisfying and cost effective to cook my own food, but as someone who doesn’t have a car and has to walk one way (about a mile to my nearest supermarket along a rural highway with no sidewalks) and take a cab home when I need to grocery shop, sometimes the convenience does reel me in (even if I can’t technically afford it). Tonight I steamed some rice and opened up a tin of sardines. Had that with kimchi that my sister makes. Simple , cheap and satisfying.
Have you ever actually driven for Uber Eats? I make closer to 20 dollars an hour on average. Last weekend I made 23 dollars an hour. After gas and taxes it's probably closer to 17 an hour but It's also just something to do on the side.
I really try to avoid those services, and even when I use them, I pick the food up myself. It’s usually quicker and the food doesn’t go cold as quickly. Otherwise, I’m starting to call my favs directly to order. I will say though that eating in a restaurant has completely lost its appeal for me since the pandemic. Probably a bit of pandemic-induced agoraphobia and that I don’t want to wait for my food. I’m no longer willing to 30+ minutes to get a table, then another 30+ minutes to get the food.
It sucks for everyone except me. I occasionally do deliveries on my bicycle, usually earning at least $25 per hour, with none of that money going to gas or other work expenses. Oddly, the most difficult part can be the condescension I encounter at every step of the process: food workers, doormen and certainly customers often give me a look of pity, as if I am desperate and beneath them, simply because I am not using a car. “You’re doing this on a bike?!” I do everything on a bike, and leave the worrying to others.
As someone who has done Uber Eats and Doordash when I was between jobs, I would say at least 80% of the deliveries have only $0-2 tips. If you have never done this gig work, and think Uber and Doordash pay the drivers, let me tell you they BARELY pay the drivers anything. Often only $2-3 per delivery. All for spending 30-45 minutes of their time and using their own gas to drive several miles across town. When tips are less than $2, the driver will likely LOSE money to deliver that food, let alone make money or minimum wage for that matter. If you can’t afford to tip your driver, go get it yourself!! No one doing this gig work is doing for fun, they are likely a bit desperate for income and not in the position to go get an actual job (like I was when I had to go 9 weeks between full-time jobs).
I promise you if y’all deliver & do exactly what y’all supposed we would possibly think to give y’all more. But 7/10 of y’all orders is always messed up or something going on wit y’all so ion think y’all deserve it at all
Here in UK we need to get a private hire license if you want to deliver by car. This costs around £300+ (393.13 dollars+) just to be able to deliver the food by car. On top of that most delivery's will only pay you around £3.50 so you need to make atleast 20 delivery's per day to get any where close to paying bills. Not to mention there are dead times where there are no delivery's being taken so you're standing around for over 1h waiting for someone to order food. Plus side is there are BOOST ZONES however if you are outside of a main city the boost is only going to be around 1.1x or 1.2x. You'd think this job is awesome since you can work any time you want where ever you want but in reality this sucks you don't make enough for bills and fuel. Well my rant is over hope this was kinda helpfull haha.
Haha. I drive food delivery for some spare change - given my area and working strategies, I'm not doing too bad (usually about 25-30/hr). But funny enough, I've NEVER used any of those food delivery services in my life. Always make something for myself at home, or actually go and drive somewhere for a meal. Feels more real that way too!
It's a luxury app...you have to pay as a consumer for luxury and convenience...full time driver...thank you to the customers who tip good I really appreciate it 👍
Ordering takeout directly from the restaurant and picking it up is the middleman option my partner and I choose most often. When I've gotten food delivered it was cold more than once. Recently, my sister had a driver just steal her food and drive away. Had to report them and they didn't get to eat. Where I live, it can be more complicated to have it delivered. Drivers often get confused at apartment complexes (Even if you leave written notes explaining where you are) and you have to call and direct them, sometimes stand outside and flag down their car. We don't even get pizzas delivered that often for the same reason. That said, I'm very fortunate to have a fiancee that likes to cook most nights. If it was up to me to cook I would probably be an avid food delivery user!
The way these systems are set up we're very often investing the same amount of time tracking down delivery drivers/trying to get our money back if something goes wrong/etc. as we would have to go pick up the food ourselves. It's something we don't take into account because it's presented as such a convenient service. Having partners that cook is a godsend, though!
I've been driving for Uber Eats (Part time, I also have a full time day job) for over 4.5years with nearly 8k deliveries. The most important thing to remember is delivery services vary greatly by market. Just tonight I took 10 trips for $110 gross. That came to $22.50/hr net after deducting the IRS 58.5 cents/mile. I've never made less than minimum wage (and Oregon has a very high one at that). UE does offer insurance, in fact it's the exact same as the insurance I have through my day job!
It amazes me how inefficient delivery drivers are. I work as a cable technician, and sometimes I do 10 jobs in a 8 hour period. This means I go to an apartment complex, find parking, got to a client, and install him TV and internet service. And I do 10 of these in 8 hours. Yet all you're doing is same as me except you're not installing anything, yet you also only have 10 jobs I also had a client who did delivery and she was like "I usually average 5 deliveries per day". I am like, why is it so slow? Do you wait at restaurants all the time? Do you sit in your car without an order all the time? I mean, I would imagine in a 1 hour period, one should average like at least 3 deliveries per hour
@@artyomarty391 probably because they have to wait in restaurants alot i see them al the time uber eats drivers waiting in line at fast food places like mcdonalds,burger king, kfc etc
It's exploitive. My friend got charged $18.00 for cancelling an order when the restaurant is at fault for not having what she ordered. I rarely used the app nowadays because of these extra costs. After seeing that huge food bill you really dont want to spend more, but then you realize the driver is not tipped. I have to tip the driver or I wont enjoy the food.
You have a point, but also not: for some people it's really hard or impossible to shop groceries and/or cook. For some people it's really hard and/or impossible to make a phone call, drive, talk to people in person. For these type of people, this type of "convenience" (here it's really more of a necessary accommodation though) it truly helpful.
I worked for a small family owned bar/restaurant and the owner told me when he finally got rid of Grubhub how he would barely make anything or even with some meals lose money. It made me totally think twice about using any delivery apps again especially from a small business.
He's complaining about delivery apps fees and doesn't have money to hire his own drivers that could give him more profit? Seems to me owner shouldn't be in business
@@BobbyM7847 just decided it wasn’t a necessary expense to pursuit. Where as bigger chains can afford to hire people or pay the fees for these apps, smaller businesses can take a major financial blow from taking that leap.
You gotta go there paying at least 6 bucks for a transit in Toronto. I normally cook and almost never use uber eats, but if you think going to a restaurant doesn't require any additional fee, it's completely wrong. Unless you have an electrified vehicle, 60% surcharge in uber eats doesn't sound bad at all
Agreed with most points. Though, not ALL restaurants suffer. The solution to paying 30% in commission is RAISING prices so that your profit margins are equal after the cut. So if your meal is normally $10, UE takes about $3. Assuming you want make $10 after your 30% commission, you divide $10 by 70%. This gets you a new price of $14.3. This is why your food becomes so expense, aside from bogus fees and driver benefits. Restaurants who don't increase prices will inevitably suffer losses.
we should just be paid more. customers are already screwed over. we shouldn’t make another waiter situation where wages are made in part w tips. everybody should just be paid enough.
The stupid tipping thing all over again... If you are gonna force people to tip why not mark up the price on the delivery menu in the first place, like what every restaurant should do to pay their waiters. What the heck America??
Maybe finding another job that doesn't rely on tips to subsidize their pay should be mandatory? A tip is EARNED for good service, not given just because the worker is broke. Not my problem. Give me, the customer, a reason to tip you! Entitled little shit wads.
Been a driver with DD and Uber Eats. The part about making 8-12 an hour is only true if you dont know what you’re doing. Been doing both for 2 years and I make $30/hr minimum every time I go out
As someone who is out of commission from hEDS for most of the week because of pain, having Uber Eats to order from when my grandparents (who don't eat much) haven't cooked anything is really helped me so much. It's better than eating frozen meals or whatever I can manage to microwave before resting again. I also even work for Uber Eats, because sometimes I have a couple of pain free days a week. It allows me to sit most of the day and make minimal movements while making really good money despite not being able to work much. I understand the cons you're listing, but that's really all one side of the story and not the other. Both being able to work for them and order from them has been life changing for me.
I don't have a car.... nor am i legally able to drive due to vision issues, so... If im ordering food I do order from uber eats- which is an off occasion and i try not to burden the restaurant by ordering too late either. for every person who can afford convince, theres someone disabled who needs the service. are these services great? No, not at all, there is much to be improved on. but they are valuable.
Good video up until 6:43 then goes completely off the rails. It makes the fatal assumption that these things are just conveniences, and that having time to shop and cook are not luxuries. People should have the time and resources to shop for and cook food, but that's not exactly a reality. Now, most people in that situation aren't using meal delivery apps, but it all depends. Meal kits work for some people and not for others. I dunno, it feels like the second part of the video assumes that the "convenience" isn't addressing real problems for some people. I'm over 40 Going to a busy Farmer's market and talking with people is a literal nightmare scenario for me I also have mobility issues, so any amount of reduced walking is a boon I'm a picky eater, so I haven't found any meal kit delivery service where I'm not throwing out half the ingredients That being said, my job affords me the luxury of cooking at home, so I typically order curbside pickup from grocery stores
I drive for all 3 major delivery companies. The trick is to only accept low mileage orders. 3 miles tops. But I am constantly told by merchants that I’m the only one who brings a hot bag to keep the food warm. That I don’t understand. Why would u want to deliver cold food?
Please always tip the drivers that They constantly used hot bags to protect the food but also had to pay high gas and insurance rate. They also had to carry 13 bags of Walmart groceries to an apartment for like $7 each trip; sometimes restaurants wanted to help in store customers first, so you had to stand there and wait to get the delivery the last.
I used to drive for Uber/Uber Eats (teaching is my day job, so that this makes sense). My very 1st Uber Eats delivery was to McDonalds. I picked it up and literally drove the food TWO houses away from McDonalds...a 30 second walk, at most!!!! Who answers the door? My student...a perfectly healthy teenage boy that could have walked to pick it up. But wait, there's more! They forgot to order fries and placed yet another order, which I also drove a few feet down the road back to them. As you said, the amount of trash this creates is ridiculous!!!
If you can afford the convenience then what's the big deal? Plus I always tip $8 which I can also afford. My money, my choice, plus I have more time to enjoy a relaxing lunch break.
I despise companies like Doordash and Ubereats, but the problem is that there are times I have no choice but to order from them. I'm disabled, and there are days I can't even stand for more than a minute, nevermind walk around long enough to make myself a meal, or go and pick up something from mcdonalds or whatever. It's a massive waste of money, but it can sometimes be the only way I can get food. So, instead of feeling hungry, I get to feel guilty about spending so much money.
My momma also had me working in the kitchen young. It was a great way to bond and learn skills. In general I'm a better sous chef compared to my more talented chef husband, but I'm a heck of a baker and I can peel potatoes like a MF thanks to mom. Don't be afraid to get those kids in the kitchen. And also consider making take out night a special treat. It's better for the environment and by making it an event our family enjoys it so much more. This week we're getting hot dogs fench fries and gravy and shakes from our local diner that we can walk to. Is it fancy? Hell no, but it's a fun comfort meal that we enjoy once in a blue moon and it becomes a lovely bonding event walking up and back then camping out in the livingroom to watch a movie or some sporting event. :)
Making takeout night a special occasion is key! Comfort meals are so important and spending that time bonding with family creates great memories. Thanks for being here and taking the time to share with us!!
I have to admit when I got covid unexpectedly last year (I'm in Australia) basically my entire family, friends and most people I could call on went into quarantine as the laws were alot stricter, and uber eats was an absolute god send as I basically ran out of food, but all the points in this video are spot on and not I definitely will just call up the shop and place a takeaway order instead
The cost difference between prices of Doordash and Uber Eats vs Ordering them locally are due to restaurants jacking their online prices to account for the fees these platforms charge. Some restaurants who manage similar prices, deceive customers by reducing meal portions. As far as I'm concerned, I don't use them regularly but for emergency cases where I'm unable to go out. And tipping!!! Seriously rarely people give tips outside US. It is not our duty to pay over what companies pay, companies should pay their employees or contract workers. Tips are the reason why service businesses underpay their employees, because they assure them that they'll get tips. But if everyone stops giving tips, most workers would quit low paying jobs and businesses would be forced to increase their payouts.
I really struggle with this topic. The model is terrible but as a member of the disabled community my other options are limited. I can’t drive so going to a grocery store isn’t very accessible. Taking an Uber to the grocery store still contributes to the problem of the gig work economy. Cooking is also extremely challenging for me. Most people don’t give any consideration to the disabled community when they talk about how bad meal delivery is. Before meal delivery I didn’t have very good options for food. Most of what I ate came out of a box or a can because I couldn’t take frequent trips to the grocery store. Now I can have my groceries delivered and have fruits and vegetables.
your community has been victimized by yet another group : the car industry. if you can't really make it yourself or transport yourself, you *should*be able at least be transported somewhere else. operative word : *should* . i think for most people, we're just not consciously aware. we were explicitly trained/indoctrinated not to be. just as we were trained/indoctrinated to be opposed to public transit and pedestrianized cities, thus more cars with no consideration to those whom CAN'T drive [or even, don't want to]. yay, freedom! /s sorry to hear that. though at this point, my concerns/considerations are for the deeper reasons why transport [among other things] is impossible/difficult. it's inexcusable as a society and the corporations that made it so for sake of their own profits are irredeemable filth. i myself am not licensed to drive and am scared at the thought of driving. but then, i'm basically fucked at some point if i need to go anywhere except MAYBE downtown and no one is around to drive... i'd gladly walk, but not across and/or RIGHT BESIDE freakin' STROADS. getting to literally any of the "local" grocery stores or pharmacies means doing exactly this. i feel such dread and sorrow for those whom really have no options... it's just not okay... hope your situation improves...
We have to think about people with disabilities. Food delivery opens up not variety to them but at a cost. It's a shame I as a disabled person have to deal with extra costs to enjoy a treat instead of the normal food I have to go through hoops to get.
Thank you! It's not just laziness that makes these delivery apps so convenient. Also, many people work a LOT and just don't have time to cook or go out to eat. I have social anxiety from PTSD and WFH so it's worth it for me to pay the absurd fees (although I get upset about it every time).
I worked as a gig economy delivery person (on foot), as a white woman in NYC. I busted my ass and saw my privilege and earned basically nothing. Sometimes I would be funneled away from the service entrance to buildings with rich people, and be flirted with in the elevator by someone assuming I lived there and was dressed in athleisure. Sometimes I'd travel the service entrances. I only earned minimum wage the day I delivered omikase sushi to a place on the upper east side and got a big tip. Most every day I earned nothing close to the numbers per hour you quoted, nearly every time less than minimum wage. And I was treated especially nicely. It was the worst. I have permanently injured my feet from this. I would work more than 8 hours and walk more than 10 miles and barely get any money. I had to accept any order immediately to earn anything. I burned my arms with pizza that I could not stop from getting cold. I was not provided any way from stopping the ice cream deliveries from melting. I did not use my bike because I could not afford for it to be stolen or me to be in an accident. I could not afford to eat while working, so I learned places that gave away free samples in areas where I could likely score a delivery. Now that I have a much better job, I avoid using this kind of service as much as I can. Having already worked in food service in so many roles, I already tipped well. The fact that these services have also regularly stolen tips put in the app from their gig workers has always sickened me. It's all the worst. Capitalism definitely not serving anyone but the app builders. Please just call the restaurant or see if they have a free app delivery service (as many have gotten at least since COVID in NYC and NYS). There is just so much wrong here in so many ways, and I've lived it while still being afforded small luxuries. You try: you try to get the restaurant to get the order right. You hope they gave you all the sauces and modifications to what's on the menu. Sometimes they don't tell you that you have to pick up the ketchup and napkins yourself because you're being treated like a to-go customer. Sometimes you can't check what's in the bag because there's a sticker there. Sometimes the restaurant has menu items listed that no longer are offered and they say nothing to the customer. Sometimes you run trying to get the order somewhere as fast as you can and there's nothing you can do to keep the food fresh. Never assume your delivery person is a bad actor until you have any reason to think it's true. Where I live right now, one of the main apps (used by a roommate, not me) regularly sends people to the wrong address and there has been literally no way to correct this, the people who made the app take no responsibility and it is so stressful for both the person who ordered and the person who is delivering the food. My roommate has complained about this to the app customer service about this many times and it has never been fixed. It is the perfect example of how the only people that benefit from these services are the app owners. Please, please, do not give them your money. I do not like calling orders in, however, supporting the apps is supporting a dystopia that I pray will not predominate. One thing not mentioned in the video is that some of these apps make false web pages for restaurants that direct you to the app to order when the restaurant has their own web page and delivery. Thank you if you've made it this far reading what I have to say. The system has been broken and we will all suffer if these apps extinguish our other options. No joke about restaurants losing money, pressure to join, price inflation, tip stealing, all the worst.
Ye. I try to avoid using meal delivery services but when I had COVID I was trapped to 1 room (no kitchen access and limited bathroom access) so I did order a few times. The prices were absolutely ridiculous.
What's the craziest thing you've heard or seen someone order on UberEats?
Me and my roommates ordered tteokbokki on ubereats, then the restaurant called and said they didn't have it. But, they couldn't cancel the item apparently?? So i then forgot to call ubereats SEPERATELY, and thus no money back
when I was a delivery driver for Insomnia cookies, I had multiple orders over the year for a water bottle....
had a friend blow 400 bucks on it over a few months, wasting all his savings
Well once I ordered McDonalds to work because it was New Years Day and I was at work for some reason and McDonalds was the only thing open… wellllll the driver messed up and gave me the wrong order. I should have known when he handed me two drinks but I figured maybe I had mis-clicked or they accidentally sent two… nope. I received two large diet cokes, one dozen chocolate chip cookies, two apple fritters, and some apple pies. 🤨 I tried to run the food back out (I hadn’t opened the bag or anything, I just read the receipt) but he wouldn’t take it and all he said was “call UberEats.” And drove away! I had to then place a second order which they refunded me for and by this point the delivery time had gone way up but I eventually got my food like two hours later. The cookies were good though and I was working in a bookstore so I just set them out and told people they were welcome to have some which people appreciated. But I can’t imagine the sugar high someone was trying to get.
One box of condoms- I didn’t even get a tip for that delivery 🥴
As the spouse of a restaurant owner, twice this week he phoned me to say he’s been delayed closing up. The customer’s food was cooked and the delivery driver dropped the order. Uber was searching for a driver to pickup the order. The customer thinks the problem lies with the restaurant, the food sits getting cold, and it’s bad for his business. In today’s instance, my husband finally phoned the customer and told the customer he was canceling their order because Uber was still searching for a driver to accept the order for delivery. The customer was very understanding of this problem and understood the reason why their order was cancelled. Third party apps are just awful for a number of reasons, this being just one of them.
@Masen S just goes to show that Uber Eats wants to rip off everyone involved. They should pay better so people aren't relying on the tips.
Exactly customers refuse to tip or they give a really low tip that’s not worth it to pick up
@Masen S well, theres another example how the US tipping system is just plain silly. As an aussie, I dont believe in tipping per se. BUT, I do try to tip two bucks, particularly if the person is pleasant and well mannered, as I know they are not paid well. I suppose with everything going up horrendously I should pay three bucks (Im on lowish income myself, and rarely order...maybe once every couple of years). I do go out to restaurants a little more, maybe once every couple of months, and I do tip if the staff are nice and the place is clean etc.
Once I had a very very rude arrogant spanish waiter at a poshish restaurant, my friend and I searched around for a five cent in our purses to leave as a tip. I think he got the message...😏
The US just needs to pay people a minimum living wage at least....
I am from Germany and somewhat confused. Can someone help me understand the problem?
Here basically every restaurant employs their own driver to be able to make deliveries. Because of that there is a very clear distinction between cheap delivery restaurants and expensive restaurants where you go to sit at a table.
Is this somehow different in the united states? Why arent they employing drivers themselves to save money? Are there just so many more delivery restaurants? We have about 40 delivery services for 100k people here.
@@Currywurst4444 Hello. Actually, we had employed our own drivers at first. By using a delivery company, it actually saves us money…the cost of labor, insurance, etc. A delivery service usually has a larger pool of available drivers. I hope this helps clear up the confusion. I honestly cannot estimate how many delivery companies there are in the NYC area, but there an awful lot of food restaurants for a large population of people :)
I work as a driver for Uber Eats, personally it's been a great opportunity since it's the only job with the flexibility I need due to my disability
But I really wish I could handle anything else as it truly is terrible for everyone
Having 4 people involved in a simple transaction means nobody gets enough
I agree it's a great opportunity in the flexibility. I like the freedom of just going on whenever I feel like it. There is no set schedule. I work my own hours- no boss. I do wonder if Uber eats will some how get better? Maybe not take as much chunk from the restaurant?
Problem is with increasing delivery rates, the time spent waiting to pick up an order exceeds the minimum amount of time needed to make minimum wage. Stores close their doors and force delivery drivers to sit in drive thru lines and walmart pick up orders are so saturated that it just isnt worth it.
I just tried out Uber eats as a driver…… I was excited and nervous at first but man, this job sucks 😆 $$$ is horrible. You do the math expenses, tax … your left with a portion. I give props to all Uber eats drivers 🎉
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You could drive for Uber. Then you are delivering people instead of food.
I have a friend who drives for Uber, Debra. Her best earnings were $800 in 4 days, when Indiana University hosted their annual bicycle race. 🚲 Her worst earnings were a few days during the summer, when most of the students were gone, and she was only earning $10 an hour.
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Lies again? Grab Uber One
Love how you mentioned going to farmers markets but here in Ontario there have been many instances where ‘farmers’ not farmers markets are getting their produce from the same suppliers that supply grocery stores. Would appreciate it if you could go deeper into this and how to distinguish between the two! Thanks so much and love your videos :)
Oh my god that's insane I need to hear more abt this
That's super-common all over the world... You're rarely going to find actual food producers on 'farmers markets'-food producers have better things to do with their lives than end-point sale, like... produce food.
@@aphmaple2348 CNBC Marketplace made a documentary on this. Search on youtube.
@@aphmaple2348 its simple. Food rejected for being ugly, is bought by wholesellers who take it to organic markets and say its "organic". As you expect that food to be more "real" the ugliness doesnt deter them. The profit margins are insane, because the ugly food is sold cheap. And organic food is sold expensive.
Yes, we have 3 farmers markets here in Peterborough. Two with completely local produce/goods and the other is a mixed bag of local and non-local.
I think you got it right. Kids can learn to cook at quite a young age and the relationship building, self esteem and skills garnered for their adult years will be something that will serve them well. It's very sad to see what the real cost of recent changes has brought to us.
Definitely, we should be focusing on building a culture around food preparation rather than just food consumption. Thanks for taking the time to share with us today!
The will be aii 😂
That's the parents fault not food delivery. Parents should teach them
U also got to rem not every restaurant is near by and it makes a convience to eat
It's because they are WELL OFF?????? LOL? Actually if you go to houses in ghetto, I am sure kids are cooking at young age because their parents are not home etc. 'I will call Uber Eats around your lunch time, love you' Vs 'cook that ramen noodle we got at dollar tree. mom's gotta go' ROFL
Kids should definitely learn to cook, yes, but that doesn't guarantee that they'll want to do so as an adult. Honestly, I'm so exhausted most of the time, that anything more than microwaving or ordering take out is too much effort for me. Lots of people are in the same boat. Between having to work our asses off, dealing with the bs of life, and having a chronic condition, many people like myself just can't.
Just to note: restaurants set their own prices on delivery apps. Uber didn’t directly jack up the price of that pad Thai. The restaurant did in order to survive (because of hefty commission fees). Restaurants won’t hesitate to pass on that commission fee to the customer by inflating menu prices. And this is on top of paying delivery fees, service fees, and tip.
Also if you don’t tip your driver, your order may never arrive or come very late since most drivers will not accept a $3 (which is often base pay) order to drive 5 miles to deliver your food. Many drivers are expecting a minimum of $1.50 to $2 per mile. Your tip ends up being a bid to drivers that hopefully will make your delivery offer more appealing so that someone will accept the delivery and deliver your food. You may want to tip based on how far the restaurant is because of this.
Tips is so stupid, putting what is essential most of the employee's salary as a "tip" and have it be optional is one of the most capitalist thing I've ever heard.
Tips should be a reward for great service not another mandatory payment. Businesses should be the ones responsible for paying their employees properly.
@@Prefix1998 Drivers are not employees. I don't think Uber should call it a tip it should be called a bid. The driving part of the whole transaction is done by a contractor. Uber pays for our service and the customer does too.
Wow I always thought the drivers didn't see the tip until after it was delivered.
@@JenX-TV they don’t see the exact tip, but they see the the total payout (base pay + tip) prior to accepting. If the payout is low then it’s easily assumed that the customer did not tip
@@xYasago That's good to know bc I often will set the tip @ 15% then adjust according to the level of service (deduct for issues like spilled drink, delivered to wrong location and higher when everything went well). There have been times it felt like my order wasn't being picked up and now I know why!
This video has so many spot on arguments. I don't understand people who are constantly ordering food on these apps. Even if money isn't an issue the feeling of receiving my food in 3 plastic bags and 15 cardboard containers is just not satisfying for me. I'm not against ordering food like once a week, I get it, preparing your own food can be tiring sometimes but building a habit of ordering food everyday is just a waste of resources and unhealthy in the long run. For me personally it's not a fulfilling experience. Also one thing not mentioned in this video that I have experienced before, I have gone to local chicken wings restaurants and sometimes there are like 4 delivery guys in the counter and the restaurant gives top priority to their Uber orders so people who are PHYSICALLY in the restaurant sometimes end up waiting more for their food...
Mate, where have you been? 😩
I order on these apps constantly because of the cost, All i have is a microwave so my rent is extremely cheap, and I don't have a car, so I end up saving thousands of dollars a month by getting everything delivered.
You have zero idea clearly. Since when is ordering a cheeseburger at $10-20 cheaper than buying the ingredients for even $50 and eating eight times? Do the math. I
brooooo make more content
This business thrive on pppl with depression and corporate slave. They're too tired mentally to even cook food
I was eating with friends at a Thai restaurant one night and we were the only ones there on a Friday evening but there were food delivery services coming in for pickups every few minutes. The owners said that their takings had dropped by nearly 50% since people stopped eating in or picking up themselves. They weren't sure that they would survive. So you are spot on and it's depressing.
Why don't they hire their own delivery drivers?
@@BobbyM7847 From a consumer point of view, if you're not on a delivery app you might as well not exist. It's a conveniece issue. If they hire their own delivery drivers they might not ghet the publicity from being listed on the apps. I'll find the retsaurant on the app then call them directly, always cheaper.
@@Nathanielnimtz i know that a couple of the restaurants in my town setup Menulog delivery aswell as their personal delivery and accept the Menulog deliveries themselves.
With covid, a lot of people are not going to eat out regardless. I don't know the exact situation your thai restaurant example is in, but it's very possible they would have shut down a long time ago without doing online orders.
Putting all the blame on the food delivery companies is just dumb. It's a bad situation all around. I'm still eating out far less than pre-covid and probably will keep it to a minimum for a while longer.
I'm not commenting on the cut these companies take but it does cost a certain amount to reach these customers. The alternative is hiring your own drivers and doing marketing.
There're pickups every few minutes, their takings still drop by 50%? I don't get it.
*Correction
Kids shouldn't cook ALL the meals.
Kids should be taught how to prepare
Their Own Meals.
Idk how much I'd be eating if my children were the only full time house chefs!🤣🤣🤣
I was helping in the kitchen since i was 5 years old. Could cook by myself for my family at 12 years old. This was normal in households. I dont understand why parents dont automatically include their kids in the kitchen now.
The correction is not necessary hahaha it's a joke 🤣
You're not considering the benefit here... It would be awesome for our waistlines if we were forced to only consume food prepared by kids.
@@zwerko A lot of kids would only make desserts, though.
@@jayjohnson8403 Lots of families don't trust children with sharp things or fire. Which is totally fair, I'm an adult and I barely trust MYSELF with a sharp knife, I'm just gradually learning.
Stay at home dad with no access to a car so for me meal delivery is a godsend at times, sometimes I can't dedicate time/attention to making my own lunch, sometimes I'm so exhausted by chasing a toddler around that I just don't want to. Doordash has been a HUGE quality of life increase for me. (I always tip the driver at least 20%, often more).
Likewise as someone with a disability who can't drive and can't always go to the shops, or independently cook. I used to get meals delivered by the council as part of a "meals on wheels" disability & aged program. But the meals are institutional garbage - bland, carb heavy, limited dietary options, and only "white" cuisine options (nothing for people who like eating, or need to eat a non western diet)
During covid lockdowns, the service shut down, and the council just mailed out a bunch of uber eats vouchers to us. They kept the program open for aged care, but the council found that in the long run, the youth disability program was cheaper to just give uber vouchers.
It's not ideal - the driver's aren't respected, the restaurants are financially abused, and the customers are just a walking dollar sign to the service provider. I hate that sometimes it's my only option for a real meal.
But it genuinely is my only option some days. Without this service, I mostly just survive on essure shakes and nutritional formula.
As someone who eyesight leave me not being able to drive. I to have been saved by meal delivery services. I know a lot of people are going to tell me just take the bus but a 15 minute car ride is like a 20-30 min bus ride. By the time I get back my food will be cold.
I have been a stay at home parent thur 3 toddlers ( newborn to school age really) no car , no extra money, feet and hands man ! Learn to balance
@@sounsure9108 you want gold star? He said his life has improved that is balance, he didn't say oh I'm broke but I keep getting food delivered
I wish there was a way to take the exploitative capitalism out of services like these because I do think they're valuable. it's still fully possible to have a family meal over delivered food, so I think that aspect may be a little over blown.
I'm too far out of a city to use any of these services, but there are definitely nights where my spouse and I are simply out of spoons and we go pick up quick food from a local restaurant or the deli section of the grocery store.
I work for a delivery service similar to Uber eats here in Mexico called Didi, this company doesn't seem as bad as Uber because it has really low delivery fees and also it's easier for the restaurant to join the app. I see only small, local restaurants and even homes that eventually become a full store thanks to this app.
It's still not really fair for the workers, I got nothing, I gotta use my own motorcycle, my gear and pay for gasoline and maintenance but many people still prefer this kind of job over others because de minimum wage here in Mexico is EXTREMELY LOW and this app lets you win more tan the minimum wage.
There's is much more to this topic than it seems and I'm happy that you finally talked about it
I used to do doordash and ubereats and I raised this issue on the DD subreddit. I think the 2 day delivery and ubereat/dd is just unsuitable for what people expect. Like I think people are too cheap for what they're actually getting out of this. I denied about 70% of my orders because they were at a loss for me. So that means a super majority of customers don't tip enough or don't tip at all. So it was bad when I did it a 2 years ago, so I can only imagine it's gotten worse since, especially with gas prices right now.
I think the whole delivery thing needs to take a step back. Even the Amazon prime 2 day shipping is a joke for the damages it does to society.
I've been testing positive for COVID for the past 3 weeks, and when I ran out of food at home and had to order the prices were CRAZY - I had a ton of Uber points because of their credit card and was glad that for a few meals I had reward points to use
Testing positive for 3 weeks does not really mean you are still 'positive'. You can test positive and not be infectious. Hope you are better soon.
@@heyjoey009 I'm well aware, but it's also just playing it safe out of consideration of others. And thank you.
They have a point system where you are? 😱 🇨🇦
@@iscaylis I have the Uber credit card (barely use it nowadays....), and didn't know I had racked up some rewards points
There are services that deliver groceries to you as opposed to full meals, but I'm not sure if they're any better.
As an uberEats driver between jobs with financial challenges, the questionable pay for drivers has been a godsend for me right now. The problem is when ubdeEats actually offers deliveries for under $5 that are miles away, sometimes $2 and $1.50. This is simply ridiculous considering mileage, maintenance, time and too many other factors for drivers. *NO delivery should ever be under $5* in my opinion and fortunately we can choose. Sorry if customers may find this problematic but you can always pick up your own food.
Plenty of people (including myself) cannot pick our own food. Over 20% of the population is disabled in some way, lots of people can't drive or simply don't have time to do so bc free time isn't a thing for many poor people, and public transport services usually don't run at night.
I do agree with the rest though. If you're not willing to pay workers for their labour don't get the labour lol
question to drivers: How much do people tip? And how much should one tip to make you feel good?
@@artyomarty391 $3-$5 or more dollars for rides & deliveries I feel is good. You can up it as you feel but I'm satisfied with that and anything more is a plus that I appreciate.
@@pippinlatham4857 I hear you. I'll state that it makes no sense for someone who has enough economic challenges driving uber or others to be placed in a financial bind delivering food, items or a person for over 15 minutes in traffic for $5 or less. It does not add up for anyone. I'm not throwing a pack of gum acoss the street for $2 which is what uber tried last night and does every day with their drivers which is disrespectful.
I honestly do not know the conditions of all my riders & deliveries. I can say that the *majority* of able-bodied riders & delivery customers clealry can afford a base of $5 to get their spring rolls, latte's, wings, donuts etc. and to go to & from work, see their beaus, visit & exit ball games, go to bars, etc. They would not riot at a 5 buck base charge.
There should be a special designation for disabled people who regularly use uber & rideshares to get food, medicine and transport where the base fee is set ABOVE $5 in accordance to distance, mileage, traffic, etc. Uber at an estimated net worth of $77 billion can set a better standard for their drivers and take care of those who need it. They keep this up they can expect a unionization move a la Amazon or UPS with the Teamsters.
That reminds me of my mom. when i was a kid i told her the taco meat was too greasy. she said something like "if you don't like my cooking cook your own meals". she never had to cook again. i don't think she ever regretted that comment
As a delivery driver I’d counter that there are many benefits to not being am employee, flexibility in hours and areas worked, not having to commit, etc.
Also I average about $18-25 per hour worked, depending on some variables.
I'm a driver too. Transitioning from being a stay at home mom back into the work force. I don't plan for delivery work to be my job forever. But it's decent money for now and like you said the flexibility is priceless. I never order food from a service but I selfishly want everyone else to keep ordering. It's not an ideal service and I think over time better systems can be developed to make it more user and environmentally friendly. Like companies switching to biodegradable and compostable packaging. People aren't going to let go of delivery any time soon. The genie is out of the bottle. And as long as I enjoy the job I'm going to continue to profit from it.
I'm also a deliver driver and, though the money is excellent, I'd much rather be a courier for a specific restaurant with whom I have a relationship. Working anytime I please is phenomenal, but nothing beats working for the owner of a small business, especially in those periods when you can't work.
@@traviskitteh I do Door Dash for a few hours in the early afternoon when I get up and work/deliver for a local pizza shop in the evening (Dragon Pizza) and took it for that exact reason. The group I work is amazing, the aesthic/vibe has personality, food is superb, and I completely agree with the restaurants ethics/codes it lives by when it comes to quality ingredients, treating your employees and costumers like family, etc. As one of my bosses Charlie says, "We work in the hospitality business" :)
Where I live (Europe), delivery people are underpayed, work long hours with no flexibility, must cover all expenses and of course have neither stability nor insurance.
So much so that only first generation migrants and desperate people do that.
Reading your comment and the answer is so strange to me.
@@idraote I live in the United States. I’ve also lived in Mexico and I’ve definitely seen how it’s a bit more desperate there, but I’ve met ride share drivers in Mexico that we’re doing well.
i am working at uber eats (part time thou) , and I have had some funny incidents -
1. one time , got an order to deliver just 2 lip balms
2. the first day of uber eats , got an order like the restaurant and delivery point were side by side , like the next door building was the delivery location... and had many close location orders.
3. first time tip , that I ever got was a delivery to a drunk guy , who said to ride safely and take care ,.. and gave a $5 bill , I still have it and I am gonna keep it ,
4. one of my best incidents , one night , I was delivering pizza , and the customer was a huge massive guy , and I was a bit scared tbh. but he turned out to be a gentle giant. he asked what do you study ? you guys are working hard , and keep on hustling .. and finally he said , he must be hungry and offers me a pizza slice . i took the slice , and I felt like I was gonna tear up a bit. i will never forget my first tip and pizza slice that he gave.
You make some valid points.
But for every customer who can afford convience, there is also a customer who is disabled, or does not have transportation, who actually needs the service.
As a driver, I was working for a major pizza chain, stressed out, no future, no benefits, no possibility of a raise, carrying food to the most dangerous parts of town, in the dark, in the rain, often against my better judgement. Uber gave me a job, without competition, with benefits, and flexible hours, with better pay, and the ability to select the trips I take. And I dont have to carry money on myself, or answer to some overpaid general manager.
But you still don't have a futur in uber except if uber become somewhat viable, still no benefits
But you are still right, its better in a lot of ways
lack of transportation is itself also a corporate-created social [and environmental] disaster. for the vast majority of things, we do not *need* cars and all the ugly infrastructure to support them. [and all the bulldozing our environment and our cities to build it]. buses, trains, planes when they make sense. big auto, big oil, etc.. ensure we're stuck with the least efficient and most dangerous mode of transport available. and if you're disabled or at least unable to drive? oh well, i guess...
your argument is technically valid, but with good public mass transit, all but the most extreme cases can be resolved. and several corporations likely would shrink/crash in the process. which is great for everyone in the long run, honestly [except them, aww...too bad...]
There's a famous pizza hut ad in Australia from the 90s, where the delivery driver drops off a pizza and says "how about a tip?"
The customer looks him up and down, and replies "Work hard, be good to your mother"
And that's what Australians think of tipping culture.
I drive for Uber Eats and most restaurants actually increase the price on the platform to compensate the Uber commission. It's a luxury, like a cell phone, or a house. People need to realize that we live in luxury in America and other advanced countries, and not everything is supposed to be part of YOUR life
That’s your problem. A house is not a luxury - it’s a necessity that we should all have. America is a terrible country 3rd work in a lot of places in the South. We do have luxuries but Most do not live in luxury.
Hot food served cold isn't a luxury.
I drive for apps full time. There's nothing worse than going into restaurants and seeing stacks of orders that nobody will pick up as there's no tip attached. I know that I won't accept a $2.13 offer. UE et al lowballing drivers hurts the restaurants, too.
Used to order Uber Eats a lot until the bills started racking up; and then I realized I could just cook easy meals at a tenth of the price. Since then, my cooking has gotten well enough to where I prefer my own food over that of a restaurant.
Well I work in an actual restaurant in ToGo. I take walk ins + phone orders (including Favor) So many rude, impatient people that abuse and do NOT know how to use the system properly. Plus they DON'T tip on small or large complicated orders. If they DO tip it is so minimal that it would NEVER help all of the "wheels" involved in the process. There is order taker(s), baggers, and runners. Between 3-8 people per shift! Favor driver will NEVER tip the order taker. Not even $1. I also have guests that want "extra packaging" in separate containers so food is not "touching" On an Ipad, you are limited to only up to 20 characters to do modifications. Anything more has to be hand written. We still operate @ a reduced menu since Covid. Ppl STILL thinking the world went back to "normal" trying to order discontinued items and are "shocked". Not to mention gripes about price HIKES!
The only time I've ever ordered Uber eats was at a friend's house when there wasn't enough food because I came over last minute. I think the only other time I'd consider it would be if I was just too sick to have the energy to make my own food (that comes along with my OCD sometimes). Otherwise, it's too damn expensive
Make a sandwich
I got $1.50 for 8 mile trip.
It's alot wear and tear on your car, alot gas, and alot of distraction and danger while driving. It's just not worth it. Plus it's very annoying looking for buildings numbers(some many people don't make their homes numbers visible) I lost my shit twice today looking for people's home. I was soo pissed, I logged off and went home
I stopped ordering food from apps after I realized just how much more I was paying compared to what I would pay if I went out to get it. I started using the restaurants app if they had one and started using deals/online exclusives which in return got me WAY more food for less than if I were to order it.
Definitely agree on the benefits of preparing meals from scratch, and also that kids should cook more.
I think a sad thing is that many people work long hours at jobs that they don’t have flexibility in, they leave home at 6:00 am and get home at 5:00 or 6:00 pm, and they are just exhausted and don’t have the mental and emotional energy to cook, and clean. It’s sad cuz I think there’s a lot of benefits to capitalism but I think there’s a trap that it sets that tempts us to dehumanize our lives and routines.
Why is capitalism the problem?
@@MegaLokopo people have to work jobs for long hours because they don't get paid enough...so then they have to spend more money bc they dont have time or energy to make food at home
@@MegaLokopo i don’t think capitalism is the problem, it’s how people tend to behave in capitalism that creates problems. The principles of capitalism are great, but unfortunately people allow themselves to be dehumanized because of many of its perceived benefits.
@@Zach-ls1if
"people allow themselves to be dehumanize" thats a weird way to say rich bosses exploit workers...
@@rndmusrnm2763 not really, you are taking the free agency away from people and making them seem like helpless victims. Being exploited is necessarily a bad thing if it’s voluntary, some people enjoy being employees, others don’t.
I avoid ordering food for the most part, though occasionally do do it when I'm lazy.
But the one, ONE time I see it as completely and totally excusable, is you are recovering from something, and are incapable of cooking or going out to get it yourself, and you don't have a care taker (or at least, not a 24/7 caretaker).
For example, when I was recovering from surgery, after the first week, my (then) girlfriend had to return to work. If she didn't get the chance to meal prep for me, I was left with no ability to get/make food. I couldn't stand for more than a couple minutes at a time, and I couldn't go down stairs on my own (and I was on the third floor). I *had* to order food a lot during that time, just so I could actually eat.
It's definitely a good service for accessibility purposes seeing as not all restaurants offer in-house delivery. We only hope we can develop a better business model so more people actually benefit from this system! Thanks for taking the time to share with us, Marisa!!
@@FutureProofTV 100% agree! The business model is awful. Just like Uber/Lyft as well.
I used to live in Ireland, where Taxi Unions lobbied against Uber in Ireland, and so Uber drivers there are required to be licensed taxi drivers. This makes it cheaper, safer, and better for everyone.
I wish the same happened here in the states or in Canada, where Uber has wiped out for the most part local taxi services.
And we need that for food delivery too.
@@MarisaClardy it's a luxury service plain and simple. If you don't have money for delivery free or for tip make a sandwich or pick up your own damn food
You're totally correct on all counts. Supporting restaurants you enjoy and saving money *or* learning to cook with a loved one and enjoying your creations are both far superior options. And if you're forced to order out, try to order through the restaurant directly, if possible.
I want to make an effort to find my fav local restaurants, and ask them the best way to support both their business and their staff.
Only time I ever even think about delivery apps is when I'm too unwell or hungover to function.
My family and I have only used one of these services once, and it was an absolute sanity-saver. I can’t imagine using it again without extenuating circumstances. We have two small kids, and when we used the food delivery service, we all had come down with “the sickness of the time” and we all felt like crud. We hadn’t gone grocery shopping in a couple of weeks (due to said sickness), and really just needed to catch a break. We splurged and got food delivery, and wow, it was a complete sanity-saver.
That being said, we’re more than happy to order takeout and pick up the order ourselves. It didn’t seem anymore convenient to have food delivered to the door, except that we needed a contactless delivery method. We rarely even order pizza to be delivered anymore just because of the delivery fees. We’d rather just pick up the order ourselves.
Great video, as always!
If you're well off enough, the amount of extra money you have to pay in the name of convenience might be well worth it. Some people lead busy lives and their time is precious enough that it's worth the extra cost in order to get that extra convenience...
*why* are they so busy? that's the next question. and the answer, simply put : corporations, greed, unchecked capitalism. uber eats is just s small example of this very issue.
I'll give you an example. In Korea, one of the german companies bought a few food delivery conpanies and they monopolised the market. Now cost of delivery is more expensive than the actual food and it created a weird system where no one is happy and no one is making money.
Delivery drivers haven't had a rise for 9 years.
Consumers are paying more for the delivery.
Restaurants are paying higher fee.
I'm old fashioned. I go to the restaurant to pick up my take out. I can't stomach the increase in cost for convenience.
I don't understand how they could possibly be losing money. They're just a middle man that jacks up the prices, they have almost no costs.
A wonderful thing happened to me when I bought a house, my daughter moved in with me, and I broke my arm. I was off work and I went broke. [I'm working now but I haven't caught up.] I don't even buy a cup of coffee, let alone fast food or going to a restaurant. We have to cook, we've gotten even better at it, and our food is delicious, satisfying, and frequently shared. I now enjoy our home-cooked meals more than I used to enjoy going out. If I did need to get restaurant food to go, I would drive to the restaurant, order the food, and take it home myself. Thanks for reading.
That's actually nice to see, glad your daughter is with you, sounds like you are both doing well. :)
There are actually studies that have proven that kids cooking their own food makes them not picky as eaters because they were part of the process. So the solution to picky eaters is putting them to work haha
Lol depends on why they're picky; not disagreeing with you but want to inform others that those with sensory issues (as in, it's not just that they don't prefer the food, but a psychological intolerance) cannot become "unpicky" through this method
@@cameronschyuder9034 Not entirely sure if this study included neurodivergent kids, but for picky eaters in general (including kids that don't like color, taste, or texture), this worked overall.
@@fjrevoredo No, I'm a picky eater because the taste of some foods is revolting. Cheese and Mushrooms for me. I cannot eat them, as in I will physically gag and puke if I try to.
Those studies are a bunch of junk science. My mother always had me help her cook when I was a kid, but vegetables still tasted bad to me. If you think having your kids function as free labor for you will make your kids more passive and compliant about eating bad-tasting foods, all I can say is, that's a lot of wishful thinking.
The only reason I frequently use delivery apps is since I'm a single dad and have to take care of my young children, I cant just take my 2 and 3 year old sons to the grocery store without it being an inconvenience for both me and my children, but you're 100% right, this is ruining businesses.
Use doordash. As a driver. I handle the order with care. Your getting a happier driver And sorry that if you’re one of those customers that takes your tip back after you promise a high tip doesn’t work that way for DoorDash. If not, you’re good you have a better experience do not support Uber eats in any way please. They are trash and they scam their drivers every which way possible.
@@LoVeAmBiEnT Doordash sucks ass.
Umm yes you can. Single & even married Mom's have been doing this forever. Suck it up and take the kids to the store.. Just remember you can NOT leave them in the car while you shop lol. Life and Kids are an inconvenience - embrace the suck lol.
Curbside pick up at Walmart, Target,Aldi, Wegmans, and Food Lion might be a good option for you.
Although I may not revel in contact with another person while shopping, I can TOTALLY agree and confirm that prepping my own food is extremely rewarding.
Also, encouraging kids to cook is a great idea. It can bring a new appreciation of food and can be fun and rewarding time spent together that fosters healthy relationships.
It can also be a nightmare for the kids. My mother "taught me to cook" as a kid, by which I mean she had me assist her with minor tasks like stirring pots and threw adult temper tantrums at me for not being able to do everything just right, then would talk about how she was better than other mothers for teaching me to cook.
You are promoting an extremely romanticized and even dangerous view of cooking with children. Many parents do not have the patience to actually teach anything, they're just using their own kids as free labor. There is nothing fun or rewarding about this for the kids. Goody-goody for you if you find food prep rewarding, but that's not true for everyone.
@@amywilson7540 wow, sounds like you have a "parents" and "parenting" problem, not an uber eats problem. that said, i have never ordered uber eats and never will. im just saying.
@@waldopepper4069 it's especially common in the millennial generation and i think even gen z. i'm 27 and my mom lectures me abut every little thing including how to properly prepare the mass-produced cook-in minutes pre-packaged... "food" with INSTRUCTIONS ON THE PACKAGING. needless to say, i've been snapping back a lot more lately cuz ENOUGH OF THAT.
the boomers honestly, they're *famous* for adult temper-tantrums, especially including when "asking" their kids to do something. i deal with this basically every day... so, yeh, i kinda agree it's really dangerous to openly encourage just expecting/demanding the kids to prepare food. especially if you're inclined to be the toxic, entitled, controlling brat-parent like so many somehow turned-out to be. you'll create someone who absolutely DREADS cooking, even when they want to. i'm too mentally/emotionally defeated at this point to actually try making something from scratch or writing a list of the things we'd even need to do it. so nestle or whomever pre-packaged garbage it is /:
I like Uber eats, every two weeks I get $20 off my order because they’re so desperate for me to use the app. I do feel bad getting twice as much sushi for half the price but then again it is excessively overpriced. 20 bucks for 4 rolls is very reasonable. I honestly don’t understand how Uber can profit off this.
Yas, keep tip the workers so the rich companies don't need to pay their employees. Tipping, for it's America, FREEDOM.
When i was working as a receptionist and cleaner i didnt have time to go out and buy food there was no coworker just me . Delivery was also great for pandemic and storm times .The two most common food delivery services in my country are food panda and uber eats .
I tend to order from UE pretty much every Friday or Saturday, and I can definitely agree with the pricing. Like I just wanted a McDonald's chicken nugget meal for about $11, and now I gotta pay $20-25, despite me saving due to their eats pass. I can understand charging a bit extra for the driver but damn.
This has definitely motivated me not only to get my license to drive up to these places to get the same food but at their original price, but to also learn how to cook actual fulfilling meals that probably don't even take 10 minutes to make
Why don't you have your license?
If it's too much for you , then you shouldn't be buying take out make a sandwich
@@BobbyM7847 McDonald’s 🤮🤢
I buy the large bags of chicken nuggets at the store and air fry😍😍 really been trying to save money on my eating habits
@@quelquun2018 lol
I still don’t get how these delivery services can operate at a loss. I know they’re counting on the fact that they’ll become a monopoly-but what makes them so sure? What makes Uber Eats so sure they can put DoorDash out of business and vice versa?
I’m totally with you on everything else though. The only time I ever use delivery services is when I’m at work and forgot to bring my lunch. I never have time to run to McDonald’s. I cook dinner five nights a week and always grocery shop in person. I’m blessed to live just a mile away from a local farmers’ market too. And yes, food does taste better home cooked, no doubt. The process of cooking it is actually fun and fulfilling to me. Smelling the spices and oils in the pan as they sear your meat and vegetables-there’s nothing like it. Living alone, I can’t really relate to the “cooking for others to build relationships” thing, but I’d imagine that makes it even better!
They aren't sure. They just don't care. Everyone in the cycle: CEOs, executives, engineers, is getting paid a shit ton of money because of the VCs. They don't care if Doordash beats Uber Eats 10y later.
And why don't the VCs care? They're probably funding multiple of these delivery apps. They don't care which one wins, as long as someone DOES win, and that someone will be able to jack up prices and become profitable to the point where all those other losses won't matter.
“You should tip your driver”…puts up confused meme of non USA countries 😂😂😂😂
I have always thought about each component of this but never considered how it’s terrible for EVERYONE involved when you look at it collectively. Also, tip your effing drivers, people.
We had the same thought process as we created this video, we slowly pieced it all together and realized: nobody reaaallly benefits here. Thanks for being here, Dylan!
Sorry but why do drivers deserve tips?
@@corporatestatusbrah Because those "tips" are the result of a neo-liberalist construct bent on externalizing any and every cost onto both the consumer and the worker. That "tip" practically is their paycheck, unless otherwise specified. (From the perspective of a delivery driver/restaurant server.)
@@traviskitteh Get a different job then. I don't understand why I'm supposed to support someone's salary. There are plenty of entry-level jobs that pay better.
@@corporatestatusbrah I'm sure your unfortunate boss likely thinks the same of you. However, I'm inclined to agree with you, your tips shouldn't subsidize the wage of whatever wageslave happens to be serving you. The cost of your meal should cover that cost completely.
P.S. If you don't want to pay for a service, perhaps try making yourself a sandwich.
Thanks for adding the “you need to tip your driver part” the tips are about 40% of our pay .
If people didn't tip, tips would be 0% of your pay.
@@MayTheSchwartzBeWithYou If people didn't tip, and my pay from grubhub stayed around where it is now, I'd need to quit asap. The average hourly pay after subtracting car expenses* wouldn't be close to worth it.
*gas (around 2 tanks per week and I'm only part time with a pretty fuel efficient sedan), oil changes, insurance, repairs, assorted maintenance, etc
@@HumbleWooper Tell me something I don't know.
We shouldn’t have to pay ur wages ahahaha crazy how y’all come at us instead of doing something against Uber I’m not giving you my last 5 cuz you tryna make a quick buck delivery boy
As a child who was made to cook by my parents alone. I kind of grew to be unhappy about it and eventually juct made the same dishes over and over again. I recommend cooking with the child and preferably doing a menu plan together instead of having the kid choose the meal and list the required ingredients then go shopping while you stand around doing whatever.
I grew up being forced to cook our meals from about age 9. Both parents worked late and I was a latchkey kid. I hated it. I still hate cooking to this day and am happy to have a partner that enjoys it instead.
my dad can't cook anymore, my mom won't... yep, i just "cook" the same pre-made "food" over and over. but i just...don't have mental/emotional/physical energy to do proper meal planning or prep due to the combination of ways my parents have screwed things over. especially my mother being both toxic and over-obligating "herself" with whatever random thing despite urgently pressing matters at home and me trying to have ANY semblance of a life. [and : this particular issue will NOT be addressed further...i don't feel like explaining that since only those in effectively the same situation tend to understand/accept what i am saying]
I never use any food delivery services. I have my own car, why wouldn't I use it? Unfortunately, because of the schedule of my work forcing my to go home by midnight, many restaurants would close by 11 pm for carryout yet stay open till well after 1 am for delivery. They are literally forcing you to use food delivery and it sucks. I'd rather sleep hungry and have a heavy breakfast instead
It was Easter Sunday and it was about 11pm and I had a Sonic order that was $98. It took like 45 minutes to get it. The delivery was in a very nice neighborhood, big house. A girl about 13 opened the door. Then her older brother came to the door. I said, lol, why yall ordering so much food, it's Easter didn't yall cook? We all laughed. They had so many bags and drinks I had to walk in the house and give it all to them. I made $20 on the delivery.
Another weird one was dog food. And also a bottled water.
You can always choose certain restaurants with a low or none delivery fee. Use discounts or promos too and give a balanced tip. My meals always come for 40%+ which may sound bad but that is because I tip a little too much (plus my orders are small lol)
I don’t have a problem with food delivery, but they need to transition to more sustainable packaging & pay the drivers more. Too much plastic waste & companies taking too much of the profits for just running the app while the drivers do all the hard work
We're weird about tipping in the UK. As a postman, some people hand out gratuities at Christmas and I find it incredibly embarrassing; it feels like charity, and I'm doing OK. I used food delivery during the lockdowns and used to leave a tip sellotaped to the door, but my driver asked me to stop; obviously feels the same.
It’s a cultural thing mostly specific to the US, because historically they’ve never paid a reasonable/fair living wage to hospitality workers. In Australia and elsewhere, a tip is something you give to show great appreciation for a job well done, over-and-above the reasonable expectation. It’s a good thing to do, of course, but not something required to subsidise the person’s pay packet.
Whats even worse about this is that many restaurants will have their own delivery services. Services that are often much better and cheaper than Uber Eats, et all. But they are still forced to use Uber Eats because that is what their clients expect of them. So my recommendation, if you are going to use apps like this. Before you place your order, call the place, and ask if they have their own delivery. If they do, you are essentially cutting out the middle man, and it will cost less for both you and the restaurant.
Yeah, ordering dominoes through dominoes is probably like 50% cheaper than using an app
I agree with the sentiment, however there are certainly people who, for various reasons beyond their control, simply can't leave the house to pick up their own food. That is a small percentage of people using food delivery services, but it is worth mentioning.
As someone who doesn't drive and lives in area with no public transportation, I found it deeply offensive that the guy who made this video thinks that people who use delivery services are lazy. It's clear to me that he is extremely privileged and has no concept that anyone doesn't have access to transportation.
@@amywilson7540 exactly my point!
I used to always use DoorDash at work, and then the prices were jacked way up. And yeah, basically paying 30$ for a 7$ sandwich, that arrives cold.
Most restaurants don’t pay the fees, they charge a service fee or have different prices for the app, thus passing on the costs to the customers.
I cook every day, most days I cook breakfast and dinner, and I throw something together without cooking for lunch. But I admit, every time I get a $20 off 30 or 50% off, I use it. And their fees eat up a big chunk of the savings. People who use it without any coupons are spending insane amounts of money.
Nowadays, this is what you're facing when you use ubereats:
1: Items priced 10-30% higher than in-store
2: In-store deals not present on site
3: Delivery Fee
4: 15-20% service fee that is based on the original subtotal, NOT after discounts, so if your $20 food is knocked down to $10, your service fee would still be around 18% of $20, that's $3.6 service fee on the food you were supposed to be paying for.
5: The tax is the same way. If you order in-store you'll notice you pay tax based on what you actually paid, not the original price -- so who's getting the extra tax money? Are they getting it back at the end of the year and pocketing it?
6: Tip. If you don't tip your driver because you're "broke" then fuck you. If you're so broke, go get some fucking groceries and make a meal you lazy entitled fuck. Nobody should have to put wear & tear on their car bringing you food for free. So you gotta tip your driver.
7: Fuel surcharge. This is yet another fee supposedly covering inflated gas prices. But I don't expect it to disappear when the gas prices go back down.
By the time they're done collecting their commission on the order and their fees, they're making as much money on the order than the restaurant did, but without having to cover all the expenses like ingredients. They got paid more than the restaurant or the driver, just for running a website.
As a recovering Uber Eats driver, I have never and would never use the app to have food delivered. The prices are ridiculous and I know how long the food can sit waiting on a driver to accept the low pay.
I would tip nicely if I did order delivery….but that puts the cost way over the top.
Agreed, my brother always orders Uber eats and it'll be like $30 for three little tacos. He always pays so of course I can't complain or anything but in the back of my head I keep thinking about how I could cook a hundred tacos for that much. And they taste better
THE FOOD IS PAID, If I was DOOR DASH or UBER-EATS I would be reselling it cause it’s fresh. Just call up people from your phone to make side money.
I think there are subsections and situations where food delivery apps are hugely beneficial. When Covid hit and my campus shut down the majority of restaurants and what remained essentially consisted of deep fried variations and nothing was accessible to walk or bus to, food delivery ensured I was able to get something fresh to eat. To be clear, I agree that for the average person they should be used infrequently if at all, I just think there are groups that benefit that weren’t mentioned in the video.
most all groups to which this apply fall under "lack of transport" for one reason or another. and corporations manufactured this one, too. it's called "car dependence" and "car-centric infrastructure". and it is bad for us in about every way imaginable. we need more buses and trains. less cars. [especially the gashog oversized TANKS primarily driven by sociopaths, otherwise referred to as trucks and SUVs]
as someone who can’t drive due to disability, i appreciate what delivery services can do when you don’t want to cook but don’t want to walk or take a bus for some hot chips ^_^ i try to eat at home/have home-cooked meals whenever i can, but having delivery to fall back on is nice, even if my food turns up cold 80% of the time -_-‘
I used Uber eats three times in the month of April, and once in March, and that’s more than I’ve ever used it. Thank you for convincing me to delete the app. It’s much more satisfying and cost effective to cook my own food, but as someone who doesn’t have a car and has to walk one way (about a mile to my nearest supermarket along a rural highway with no sidewalks) and take a cab home when I need to grocery shop, sometimes the convenience does reel me in (even if I can’t technically afford it). Tonight I steamed some rice and opened up a tin of sardines. Had that with kimchi that my sister makes. Simple , cheap and satisfying.
It's more a luxury than anything.
Have you ever actually driven for Uber Eats? I make closer to 20 dollars an hour on average. Last weekend I made 23 dollars an hour. After gas and taxes it's probably closer to 17 an hour but It's also just something to do on the side.
Include the depreciation of your car, and cost of maintenance of your vehicle.
I really try to avoid those services, and even when I use them, I pick the food up myself. It’s usually quicker and the food doesn’t go cold as quickly. Otherwise, I’m starting to call my favs directly to order.
I will say though that eating in a restaurant has completely lost its appeal for me since the pandemic. Probably a bit of pandemic-induced agoraphobia and that I don’t want to wait for my food. I’m no longer willing to 30+ minutes to get a table, then another 30+ minutes to get the food.
It sucks for everyone except me. I occasionally do deliveries on my bicycle, usually earning at least $25 per hour, with none of that money going to gas or other work expenses. Oddly, the most difficult part can be the condescension I encounter at every step of the process: food workers, doormen and certainly customers often give me a look of pity, as if I am desperate and beneath them, simply because I am not using a car. “You’re doing this on a bike?!” I do everything on a bike, and leave the worrying to others.
As someone who has done Uber Eats and Doordash when I was between jobs, I would say at least 80% of the deliveries have only $0-2 tips. If you have never done this gig work, and think Uber and Doordash pay the drivers, let me tell you they BARELY pay the drivers anything. Often only $2-3 per delivery. All for spending 30-45 minutes of their time and using their own gas to drive several miles across town. When tips are less than $2, the driver will likely LOSE money to deliver that food, let alone make money or minimum wage for that matter. If you can’t afford to tip your driver, go get it yourself!! No one doing this gig work is doing for fun, they are likely a bit desperate for income and not in the position to go get an actual job (like I was when I had to go 9 weeks between full-time jobs).
I promise you if y’all deliver & do exactly what y’all supposed we would possibly think to give y’all more. But 7/10 of y’all orders is always messed up or something going on wit y’all so ion think y’all deserve it at all
If you need the tip to survive... maybe it's time to change job.
Here in UK we need to get a private hire license if you want to deliver by car. This costs around £300+ (393.13 dollars+) just to be able to deliver the food by car. On top of that most delivery's will only pay you around £3.50 so you need to make atleast 20 delivery's per day to get any where close to paying bills. Not to mention there are dead times where there are no delivery's being taken so you're standing around for over 1h waiting for someone to order food. Plus side is there are BOOST ZONES however if you are outside of a main city the boost is only going to be around 1.1x or 1.2x. You'd think this job is awesome since you can work any time you want where ever you want but in reality this sucks you don't make enough for bills and fuel. Well my rant is over hope this was kinda helpfull haha.
Haha. I drive food delivery for some spare change - given my area and working strategies, I'm not doing too bad (usually about 25-30/hr). But funny enough, I've NEVER used any of those food delivery services in my life. Always make something for myself at home, or actually go and drive somewhere for a meal. Feels more real that way too!
It's a luxury app...you have to pay as a consumer for luxury and convenience...full time driver...thank you to the customers who tip good I really appreciate it 👍
Ordering takeout directly from the restaurant and picking it up is the middleman option my partner and I choose most often.
When I've gotten food delivered it was cold more than once.
Recently, my sister had a driver just steal her food and drive away. Had to report them and they didn't get to eat.
Where I live, it can be more complicated to have it delivered. Drivers often get confused at apartment complexes (Even if you leave written notes explaining where you are) and you have to call and direct them, sometimes stand outside and flag down their car. We don't even get pizzas delivered that often for the same reason.
That said, I'm very fortunate to have a fiancee that likes to cook most nights. If it was up to me to cook I would probably be an avid food delivery user!
The way these systems are set up we're very often investing the same amount of time tracking down delivery drivers/trying to get our money back if something goes wrong/etc. as we would have to go pick up the food ourselves. It's something we don't take into account because it's presented as such a convenient service. Having partners that cook is a godsend, though!
I've been driving for Uber Eats (Part time, I also have a full time day job) for over 4.5years with nearly 8k deliveries.
The most important thing to remember is delivery services vary greatly by market. Just tonight I took 10 trips for $110 gross. That came to $22.50/hr net after deducting the IRS 58.5 cents/mile. I've never made less than minimum wage (and Oregon has a very high one at that).
UE does offer insurance, in fact it's the exact same as the insurance I have through my day job!
It amazes me how inefficient delivery drivers are. I work as a cable technician, and sometimes I do 10 jobs in a 8 hour period. This means I go to an apartment complex, find parking, got to a client, and install him TV and internet service. And I do 10 of these in 8 hours. Yet all you're doing is same as me except you're not installing anything, yet you also only have 10 jobs
I also had a client who did delivery and she was like "I usually average 5 deliveries per day". I am like, why is it so slow? Do you wait at restaurants all the time? Do you sit in your car without an order all the time? I mean, I would imagine in a 1 hour period, one should average like at least 3 deliveries per hour
@@artyomarty391 probably because they have to wait in restaurants alot i see them al the time uber eats drivers waiting in line at fast food places like mcdonalds,burger king, kfc etc
It's exploitive. My friend got charged $18.00 for cancelling an order when the restaurant is at fault for not having what she ordered. I rarely used the app nowadays because of these extra costs. After seeing that huge food bill you really dont want to spend more, but then you realize the driver is not tipped. I have to tip the driver or I wont enjoy the food.
You have a point, but also not: for some people it's really hard or impossible to shop groceries and/or cook. For some people it's really hard and/or impossible to make a phone call, drive, talk to people in person. For these type of people, this type of "convenience" (here it's really more of a necessary accommodation though) it truly helpful.
I worked for a small family owned bar/restaurant and the owner told me when he finally got rid of Grubhub how he would barely make anything or even with some meals lose money. It made me totally think twice about using any delivery apps again especially from a small business.
Why doesn't that bar owner pay for his own damn drivers then?
@@BobbyM7847 doesn’t have the money to which is why he got rid of grubhub and rejected other delivery app offers 🤷🏽♀️
He's complaining about delivery apps fees and doesn't have money to hire his own drivers that could give him more profit? Seems to me owner shouldn't be in business
@@BobbyM7847 just decided it wasn’t a necessary expense to pursuit. Where as bigger chains can afford to hire people or pay the fees for these apps, smaller businesses can take a major financial blow from taking that leap.
You gotta go there paying at least 6 bucks for a transit in Toronto. I normally cook and almost never use uber eats, but if you think going to a restaurant doesn't require any additional fee, it's completely wrong. Unless you have an electrified vehicle, 60% surcharge in uber eats doesn't sound bad at all
Agreed with most points. Though, not ALL restaurants suffer. The solution to paying 30% in commission is RAISING prices so that your profit margins are equal after the cut. So if your meal is normally $10, UE takes about $3. Assuming you want make $10 after your 30% commission, you divide $10 by 70%. This gets you a new price of $14.3. This is why your food becomes so expense, aside from bogus fees and driver benefits. Restaurants who don't increase prices will inevitably suffer losses.
Tip your driver should be mandatory
we should just be paid more. customers are already screwed over. we shouldn’t make another waiter situation where wages are made in part w tips. everybody should just be paid enough.
Paying food delivery people more should be mandatory. That responsibility shouldn't be transferred to the customer...
The stupid tipping thing all over again... If you are gonna force people to tip why not mark up the price on the delivery menu in the first place, like what every restaurant should do to pay their waiters. What the heck America??
@@Materialisimo i agree on that part especially if they get more drinks in hand
Maybe finding another job that doesn't rely on tips to subsidize their pay should be mandatory? A tip is EARNED for good service, not given just because the worker is broke. Not my problem. Give me, the customer, a reason to tip you! Entitled little shit wads.
Been a driver with DD and Uber Eats. The part about making 8-12 an hour is only true if you dont know what you’re doing. Been doing both for 2 years and I make $30/hr minimum every time I go out
thats what I heard as well. Most of the people who are efficient end up making $300 daily as I understand
As someone who is out of commission from hEDS for most of the week because of pain, having Uber Eats to order from when my grandparents (who don't eat much) haven't cooked anything is really helped me so much. It's better than eating frozen meals or whatever I can manage to microwave before resting again. I also even work for Uber Eats, because sometimes I have a couple of pain free days a week. It allows me to sit most of the day and make minimal movements while making really good money despite not being able to work much. I understand the cons you're listing, but that's really all one side of the story and not the other. Both being able to work for them and order from them has been life changing for me.
I have never had food delivered and never will.
Me and my family knew we hit a new low when we used Uber eats to get ice cream and the total was 40 DOLLARS!
I don't have a car.... nor am i legally able to drive due to vision issues, so... If im ordering food I do order from uber eats- which is an off occasion and i try not to burden the restaurant by ordering too late either.
for every person who can afford convince, theres someone disabled who needs the service. are these services great? No, not at all, there is much to be improved on. but they are valuable.
Good video up until 6:43 then goes completely off the rails. It makes the fatal assumption that these things are just conveniences, and that having time to shop and cook are not luxuries. People should have the time and resources to shop for and cook food, but that's not exactly a reality. Now, most people in that situation aren't using meal delivery apps, but it all depends. Meal kits work for some people and not for others. I dunno, it feels like the second part of the video assumes that the "convenience" isn't addressing real problems for some people.
I'm over 40
Going to a busy Farmer's market and talking with people is a literal nightmare scenario for me
I also have mobility issues, so any amount of reduced walking is a boon
I'm a picky eater, so I haven't found any meal kit delivery service where I'm not throwing out half the ingredients
That being said, my job affords me the luxury of cooking at home, so I typically order curbside pickup from grocery stores
I drive for all 3 major delivery companies. The trick is to only accept low mileage orders. 3 miles tops. But I am constantly told by merchants that I’m the only one who brings a hot bag to keep the food warm. That I don’t understand. Why would u want to deliver cold food?
Please always tip the drivers that They constantly used hot bags to protect the food but also had to pay high gas and insurance rate. They also had to carry 13 bags of Walmart groceries to an apartment for like $7 each trip; sometimes restaurants wanted to help in store customers first, so you had to stand there and wait to get the delivery the last.
I used to drive for Uber/Uber Eats (teaching is my day job, so that this makes sense). My very 1st Uber Eats delivery was to McDonalds. I picked it up and literally drove the food TWO houses away from McDonalds...a 30 second walk, at most!!!! Who answers the door? My student...a perfectly healthy teenage boy that could have walked to pick it up. But wait, there's more! They forgot to order fries and placed yet another order, which I also drove a few feet down the road back to them. As you said, the amount of trash this creates is ridiculous!!!
Unbelievable
So what's the problem?
If you can afford the convenience then what's the big deal? Plus I always tip $8 which I can also afford. My money, my choice, plus I have more time to enjoy a relaxing lunch break.
Absolutely! Not quite sure why people are so chuffed about how others are spending their money. It's nobody's business.
Literal milkman? You are saying there used to be men made entirely of milk? Those must have been crazy times!
Definitely agree with his opinion on the whole culture and family thing. And yeah get those kids cooking
I despise companies like Doordash and Ubereats, but the problem is that there are times I have no choice but to order from them.
I'm disabled, and there are days I can't even stand for more than a minute, nevermind walk around long enough to make myself a meal, or go and pick up something from mcdonalds or whatever. It's a massive waste of money, but it can sometimes be the only way I can get food. So, instead of feeling hungry, I get to feel guilty about spending so much money.
My momma also had me working in the kitchen young. It was a great way to bond and learn skills. In general I'm a better sous chef compared to my more talented chef husband, but I'm a heck of a baker and I can peel potatoes like a MF thanks to mom. Don't be afraid to get those kids in the kitchen. And also consider making take out night a special treat. It's better for the environment and by making it an event our family enjoys it so much more. This week we're getting hot dogs fench fries and gravy and shakes from our local diner that we can walk to. Is it fancy? Hell no, but it's a fun comfort meal that we enjoy once in a blue moon and it becomes a lovely bonding event walking up and back then camping out in the livingroom to watch a movie or some sporting event. :)
Making takeout night a special occasion is key! Comfort meals are so important and spending that time bonding with family creates great memories. Thanks for being here and taking the time to share with us!!
**pizza place is literally a 2-minute walk away**
...'but baby it's cold outside'
I have to admit when I got covid unexpectedly last year (I'm in Australia) basically my entire family, friends and most people I could call on went into quarantine as the laws were alot stricter, and uber eats was an absolute god send as I basically ran out of food, but all the points in this video are spot on and not I definitely will just call up the shop and place a takeaway order instead
The cost difference between prices of Doordash and Uber Eats vs Ordering them locally are due to restaurants jacking their online prices to account for the fees these platforms charge. Some restaurants who manage similar prices, deceive customers by reducing meal portions.
As far as I'm concerned, I don't use them regularly but for emergency cases where I'm unable to go out. And tipping!!! Seriously rarely people give tips outside US. It is not our duty to pay over what companies pay, companies should pay their employees or contract workers. Tips are the reason why service businesses underpay their employees, because they assure them that they'll get tips. But if everyone stops giving tips, most workers would quit low paying jobs and businesses would be forced to increase their payouts.
I really struggle with this topic. The model is terrible but as a member of the disabled community my other options are limited. I can’t drive so going to a grocery store isn’t very accessible. Taking an Uber to the grocery store still contributes to the problem of the gig work economy. Cooking is also extremely challenging for me. Most people don’t give any consideration to the disabled community when they talk about how bad meal delivery is. Before meal delivery I didn’t have very good options for food. Most of what I ate came out of a box or a can because I couldn’t take frequent trips to the grocery store. Now I can have my groceries delivered and have fruits and vegetables.
your community has been victimized by yet another group : the car industry. if you can't really make it yourself or transport yourself, you *should*be able at least be transported somewhere else. operative word : *should* . i think for most people, we're just not consciously aware. we were explicitly trained/indoctrinated not to be. just as we were trained/indoctrinated to be opposed to public transit and pedestrianized cities, thus more cars with no consideration to those whom CAN'T drive [or even, don't want to]. yay, freedom! /s
sorry to hear that. though at this point, my concerns/considerations are for the deeper reasons why transport [among other things] is impossible/difficult. it's inexcusable as a society and the corporations that made it so for sake of their own profits are irredeemable filth. i myself am not licensed to drive and am scared at the thought of driving. but then, i'm basically fucked at some point if i need to go anywhere except MAYBE downtown and no one is around to drive... i'd gladly walk, but not across and/or RIGHT BESIDE freakin' STROADS. getting to literally any of the "local" grocery stores or pharmacies means doing exactly this. i feel such dread and sorrow for those whom really have no options... it's just not okay...
hope your situation improves...
We have to think about people with disabilities. Food delivery opens up not variety to them but at a cost. It's a shame I as a disabled person have to deal with extra costs to enjoy a treat instead of the normal food I have to go through hoops to get.
Thank you! It's not just laziness that makes these delivery apps so convenient. Also, many people work a LOT and just don't have time to cook or go out to eat. I have social anxiety from PTSD and WFH so it's worth it for me to pay the absurd fees (although I get upset about it every time).
I worked as a gig economy delivery person (on foot), as a white woman in NYC. I busted my ass and saw my privilege and earned basically nothing. Sometimes I would be funneled away from the service entrance to buildings with rich people, and be flirted with in the elevator by someone assuming I lived there and was dressed in athleisure. Sometimes I'd travel the service entrances. I only earned minimum wage the day I delivered omikase sushi to a place on the upper east side and got a big tip. Most every day I earned nothing close to the numbers per hour you quoted, nearly every time less than minimum wage. And I was treated especially nicely. It was the worst. I have permanently injured my feet from this. I would work more than 8 hours and walk more than 10 miles and barely get any money. I had to accept any order immediately to earn anything. I burned my arms with pizza that I could not stop from getting cold. I was not provided any way from stopping the ice cream deliveries from melting. I did not use my bike because I could not afford for it to be stolen or me to be in an accident. I could not afford to eat while working, so I learned places that gave away free samples in areas where I could likely score a delivery. Now that I have a much better job, I avoid using this kind of service as much as I can. Having already worked in food service in so many roles, I already tipped well. The fact that these services have also regularly stolen tips put in the app from their gig workers has always sickened me. It's all the worst. Capitalism definitely not serving anyone but the app builders. Please just call the restaurant or see if they have a free app delivery service (as many have gotten at least since COVID in NYC and NYS). There is just so much wrong here in so many ways, and I've lived it while still being afforded small luxuries. You try: you try to get the restaurant to get the order right. You hope they gave you all the sauces and modifications to what's on the menu. Sometimes they don't tell you that you have to pick up the ketchup and napkins yourself because you're being treated like a to-go customer. Sometimes you can't check what's in the bag because there's a sticker there. Sometimes the restaurant has menu items listed that no longer are offered and they say nothing to the customer. Sometimes you run trying to get the order somewhere as fast as you can and there's nothing you can do to keep the food fresh. Never assume your delivery person is a bad actor until you have any reason to think it's true. Where I live right now, one of the main apps (used by a roommate, not me) regularly sends people to the wrong address and there has been literally no way to correct this, the people who made the app take no responsibility and it is so stressful for both the person who ordered and the person who is delivering the food. My roommate has complained about this to the app customer service about this many times and it has never been fixed. It is the perfect example of how the only people that benefit from these services are the app owners. Please, please, do not give them your money. I do not like calling orders in, however, supporting the apps is supporting a dystopia that I pray will not predominate. One thing not mentioned in the video is that some of these apps make false web pages for restaurants that direct you to the app to order when the restaurant has their own web page and delivery. Thank you if you've made it this far reading what I have to say. The system has been broken and we will all suffer if these apps extinguish our other options. No joke about restaurants losing money, pressure to join, price inflation, tip stealing, all the worst.
I don't think you even get any convenience from food delivery. I was waiting someone to make a video about this topic. GREAT VIDEO, VERY INFROMATIVE
Ye. I try to avoid using meal delivery services but when I had COVID I was trapped to 1 room (no kitchen access and limited bathroom access) so I did order a few times. The prices were absolutely ridiculous.