Why You Should NOT Buy a PURE EV Product in 2022
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- Опубликовано: 9 июл 2024
- So PURE EV, the Hyderabad based electric scooter manufacturer is facing serious issues with their battery pack with multiple fire cases and range drops. They are contending with dealer trouble as well. So should you buy a PURE EV Product in 2022? What should PURE EV do?
Let’s talk about this in this episode of Industry Watch.
PURE EV Faces Dealer Trouble Amid Fire Incidents In Scooters | Mint
www.livemint.com/auto-news/pu...
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Next video please share some more points
Like
Which plug shud be used to charge battery
5 amp
15 amp
32 amp
Because with vehicle manual it is not mention.
No one share any safety guidelines from showroom also properly.
And take it verry casually.
I personally checked
With 5 amp plug when kept for charging
Charger as well wire heats a lot.
But same
15 or 32 amp ot does not heat so much.
And many places where I was keeping for charge including my house with 5 amp
All this places got mcb of their house issue.
Electeician tols itslow quality mcb so such issue may come.
But I feel if we charge in 15 amp may be the issue may not come
Also looking for guidance from yr team.
Thanks a lot.
That is interesting testing. Will be useful for PURE EV owners.
More current more heat.
I don't see how a lower amp would be more hot.
@@anirudhhhh
I don't know about it. One electrician told me yr charger is of 10amp and u are using 5 amp plug so it will give more load and heat up.
U can check and share yr opinion with practical use.
@@drnirajmodiphysio2447 My bad I misread your comment. You are right higher the rating of the plug more safer it is. It depends a lot on the charger. How much current a charger draws.
The EV company should be able to provide this information.
I have Ather 450x and Ather recommends 15A socket but I charge on a standard 5A one. I intend to get a 15A socket installed.
well covered video 👍
Good to see that Plug in India is maintaining its credibility by changing their verdict as times change and new findings come to light.
Thank you for your recognition. We aim to be as transparent as we can.
Bought Pure ev epluto 7G based on recommendation having minor issues with front suspension and brake sensors . Build quality in general is a toss. But battery and range seems to be fine so far 5k kms done. Am an EV enthusiast and agree with your points
Bro yesterday I had a test drive of e ploto, when the brakes are applied then the vechile turns off and when I loose the brake then only it starts, is this a feature of scooty or was it a fault ?
@@visheshrai1673 thats the feature of all elec scooters
@@visheshrai1673 its feature when you apply brake power will cutoff automatically
@@badrik274 not a good one for the rider
Please do all services ontime and tell your dealer to send service details to company
Pure EV was the poster boy of Plugin India, surprised to see this happen.
Ur channel is a classic case why one should NOT buy a scooter based on a youtube channel recommendation !
Haha yes agree. Consumer should be aware of these channels when most of them doing promotions of these brands.
They were promoting same EV company before.
Question is why they have not showing their investor name on website.
Because their is no investor , Dealers are only the investor . They were using dealers money for investing
Pure EV is very transparent and genuine. Their bad battery shipped between nov 2021 and mid 2022 still haunting them.
But at least new batteries are safe and reliable .
With subsidy getting removed slowly and they volentraly kept them out from subsidy, they are very competitive now
I own thei scooter and am satisfied. No range drop. Good build quality.
Yes I am a Pure 7G owner just crossed 14,000 Kms I still get 130 Range. The company is asking us to give for Battery health camp and charger check. I have taken battery for the camp. .The customers have been already informed about this battery camp and battery battery charging guideline. Daily by whatsup. At present I could see customers waiting to get dashboard units replacement for 5 months. I could see that there no dashboard stock.
This is what I saw in the Chennai dealers place currently
@@tprakash1 I don't underground
I remember the very technical interview with the Battery guy of PureEv and plugin India, and while plugin India team kept asking about the cell types and origins, all we could get from Pure EV team was that they are using C1 cells at a discharge rate of C/5(or C5) which theoritically should increase battery life. Seems to me they used very cheap cells with unknown origins and used it at lower discharge/charge rate and called it a day.
Dear it's not true if the batteries are cheap then it would not have been possible I have been using the epluto7g and done 54k kms in 2.2 years and per charge it returns 105-108 kms so I am not ready to accept that pure ev uses cheap quality
They are using nmc18650 ultra performance as mentioned in my brochure. It's very standard cell I guess the fire issue is them drawing at much higher Crates this need engineering of BMS
In,karnataka all dealers shop closed ware to chek
Hi... I'm using epluto 7g since Aptil 21 in scorching heat of Visakhapatnam. Just Completed 4k km. Getting a decent range and pickup. Smalls issues related to built quality are there, like mode-changing switch not working properly, front break sensor not working etc. Moderately happy with the scooter. No complaints on battery till now, though its only 4k km I've covered. Keeping my fingers crossed for the future.
Agreed. I am also an epluto owner but with a very light usage. I have driven it for only 1.5K kms in last 6 months and have not been facing any issues till now.
But with so many events of reported fire incidents, It creates uncertainty about future. Keeping fingers crossed.
I guess it's mostly for those who constantly drive in mode 3 in summers. Also what'sax temp in vizag
It's benn 1yr since I commented. But later the range did drop to ~35km. As per company's recommendation installed minifarady chip. Range increased to 60-65.but issues continue. Not a good experience at all
Fire incident of Pure EV 7G is now very common. It has already happened with my Pure EV 7G scooter. It’s a major concern for us. But the battery performed well after 6k kms and provided 80-85 kms in second mode.
1. *can't understand why they cannot use LFP* nowadays these battery can connect with our smartphones & we can see the health (temperature) of these batteries... Not Rocket Science.
2. *Touchscreen should be done away with to reduce cost.* Let the data connect with our phones.
When they do OTA Update they can collect the he data.
3. *It makes much more sense for the scooter makers to connect to our phone than to a vehicle.* Cause there is much more info in our phone than they will ever get from a scooter.
Benling Falcon try kro ..LFP 🔋 , front disc, push start button, comes in 2 variants 60v 24ah and 60v 30ah , MILEAGE of both are 70 and 90 kms ,
Even showing battery percentage in meter .. Benling is a celebrated name in the field of electric scooters and they are manufacturing EVs for last 18yrs in 54+ countries .. You can try Benling
Aura-Li 72v 43ah battery 🔋 with 130kms mileage, or wait for their upcoming new BELIEVE scooter 🛵
@@goelectric8865 o
main pureev epluto ka owner hu
8 month se scooter chala rha hu lekin mujko bhut sari problems dekhni Pdi.
iski build quality achi nhi h meri gadi m bhut sari problems h company mna kr rhi h kh rhi h ye shi h.
battery starting m acha chalti thi ab max 50-55 km chal rhi h
I am not satisfied with pure.
main sirf apki hi video dekhkr liya tha pureev.
Feb 21 bought Epluto 7G, upto today, I changed new motor cost 15,000, suspension, front bearings, now battery reduced to 45 km from 100 km
Yes also i got a message from pure ev multiple times on battery protocols and also they call for charger software update and calibration settings and it was done within 35mins. Their service is awesome
Good video,
I have completed 31000 km with e trance neo.
Started battery issue from 22000 km and given back to company.
The twitter text shared is mine in video.
I have given battery back 3 rd time back to back to company since every time they have not done the needed work.
But yes I have got spare battery so comfortable with it.
What is the price of battery
@@santhusanthu5998
At mrp for customer it is 55000 at present.
I also gave the battery to the company for inspection, but they are asking for extra money for replacement . But still it's in warranty. I don't know what to do please help me in this matter
@@PraveenKumar-yw4oy
I sold my bike and now using petrol bike only.
Too many issue with battery and quality of parts of bike.
Can't waste time on repair all time.
Have a 7G & at present this is my 4th battery that too a Rotational one
Can we get an account on how Atul Ji's neo is doing, we should have had Atul ji in this video. Would love to hear his long term review and feedback.
I have had also great expectations from Pure EV ...
The management should give up their ego & attitude about indigenissation but focus on quality with FAME 2 subsidy eligibility.
I purchased PureEV ePluto 7G in 2020 and I was getting very good range. Unfortunately I was away from city for 2-3 months twice and hence in the last 2 yrs, the scooter remained unused for a long period of time. After coming back faced issues of range drop to 50 kms and also sudden death of battery even with 3 bars on scooter. Talked to dealer and he suggested cell balancing using Batrics Faraday. Post that the range has improved to 70 kms. However now I charge my battery once a week and also when the scooter travels reaches 50-60 kms. I get regular updates from PureEV on precautions, services and charger servicing as well. Overall satisfied with the scooter and the company.
Happened with me too now they are providing me rotational battery and the original battery will come with smart BMS
my epluto 7g is now giving 65-70 km range only.. & suddenly got shut down on road many time... its only one year old... warranty has complete just now in july 2022.. plz don't buy pure ev scooters.. very bad quality and very disappointing customer service .
Battery has 3yr warranty
No matter how we handle the EVs, they should just work all the time & every time. Period 😊 I own an Ather and no matter how I ride it, how hot it is outside, how I charge it: the damn thing works every single time. Its wonderful..!
Bhai revolt Booking par ek video banao ye log bahut wait karvate hai
Your review is absolutely right. As I'm facing lot of issues with service after to the sales.
Moreover Im facing battery issues, handed over to the service Centre and they returned back after 3 months, I and still the problem continues..
Pls people who served this videos and reviews, I pls don't go for this brand...
My recommendation pls choose any EV vehicle who have a good response in service..
Thank u.
Amazing plug in India team. Thank you for calling out pure evil from IIT China. They were doing lot of damage to the industry & customers. Govt should also take action against them.
For what action should be taken it's the best electric scooter and also the trusted brand in india.within 2.5 years listed in top 5 electric scooters manufacturers in india and their products are superb so what we have seen case of fire it's not only pure ev catching fire Okinawa ,hero electric ,jitendra new ev tech and even Tesla has caught fire then all should be banned
Make a deep video about OKAYA EV . advantages and disadvantages. Company Histry and products are imported or in-house manufacturer
Disc brake got loose but no solution even in camp,,how to tighten front brake,,no answer and solutions
I have bought E pluto 7g in November 2021 and after exact one year am facing continuous battery issues. And my dealer at trichy is not supporting and always informing me that they have sent my battery to service and finally after one year they retuned my battery with same condition. Indeed they have closed the dealership too and now am greatly affected . Kindly help me
Thumbs up for this video, honesty from you is always appreciated
Hello. My name is JASPREET Singh.
I am an entrance neo owner and have become a huge fan of pure ev since I started watching your videos and seeing Mr Atul owning an entrance neo.
I was so inspired that I purchased the vehicle asa the showroom opened in Delhi. The showroom opened in July and on 4th August 2021, I bought the vehicle.
But things have become sour for me since February 2022 when my entrance neo suddenly stopped even while showing 2 bars of battery on display. At this time vehicle barely covered 80-85 kms with single rider.
Post speaking with the dealer they gave me a spare battery after 20 days of complaint so that they can check on BFS system.
After 7 days they gave me my battery back saying the issue has been resolved but it never happened.
I went to their battery and charger health checkup camp in which they changed the BMS and also have dropped the charger voltage. Now post that my vehicle is not giving a range more than 70-75 kms.
The vehicle suddenly turns off while showing 3 bars on display. I have to carry the charger along while commuting now.
I have raised a complaint again with the dealer and have received a reply that they will arrange a spare battery and whenever it's arranged i have to leave my old battery with them for testing again.
I have driven the vehicle almost 23k kms till now. But as the company gives a warranty of 40k kms they should consider replacing the battery and should extend the warranty on the battery they offer as replacement as their battery degradation process is fast so they should change the battery and increase the warranty on kms.
I have always received support and satisfaction from dealer Ebox motors in New Delhi. They are withstanding their customers but if the vehicle or battery is faulty how will they cope up with the product and till how much time they will be able to support their customers.
Looking forward to your positive response.
Thanks. Keep up the good work as always
All pure batteries are now AIS 156 certified👌..best company in india now.. Most cost innovative and better service after sales👌👌👌
I also got epluto 7g facing same issue my battery has not yet returned and the standby battery also not giving range at all and asking 7000 more for bms update etc., please help me it still under warranty but customer care not responding
I am using Epluto 7G from past 17 months. I get a range of around 100 KM, using drive 1&2 mode. My current odometer is at 7800 KM
I am using epluto 7g and have done 54k kms in 2.2years and per charge it delivers 105-108kms also if we don't do battery balancing every 5-7k kms using Batterics Faraday then yes range gets decreased and i observed it .So I personally think every ev needs maintenance.
Best ev 2 w in the market and in budget segment
I have also bought epluto 7g on July 2020 after seeing pluin india epluto 7g video review.
I have completed 11300km so far and now getting range of 70km only.
Range issue is from day one I have got max 90km only.
Battery visited two times to hyderabad for other issue and technician software upgrade fault.
No improvement in range.
My epluto 7g is become modified version.
Installed below custom parts:-
Activa 3g coneset
M80 major Gabriel rear suspension
Seat modified for comfort
Today installed ceat 90/100 10 grip x3 rear tyre as company fitted Ralco tyre don't have good grip and slipped two times.
Thanks... is there anything else that could be replaced to make it better?
I am using Etrance neo 2022 long seat model since 7 months and drived 7800km and no issuie in electronics till now bust facing stiffness in front suspension and front wheel and rear wheel bearings is gone almsot 500 to 600 rs of bearing pair cost for both the wheels I am surprised to see the bearings gone in just 8000KM within 7 months this should be change
I think all EV scooters should have air cooling system (thats the bare minimum) to stop battery overheating and thermal overload relay and use of only A Grade cells, and as recommended, upgrade to NEW LFP Cells instead of used LFP Cells that are dumped by China on our country. And there should proper indicators for vehicle overloading and thermal overloading of both controller, motor and battery pack for enhanced safety.
While i visited an EV expo in Kolkata for the first time, I found barely any clearance between the battery compartment walls and the battery and absence of cooling system matters the most. I should say only EV 4Ws make more sense as they have a robust liquid cooling system.
Range is 100 approx kms,single rider
Great video sir
There are lots of problem with EPLUTO 7G.
1) Charger do not cutoff power after full charging it turns green and red continuously.
2) Battery shakes very badly while riding on bumpy road, battery ma be damaged or the things kept inside the boot space may be damaged.
3) poor service quality, whatever the issue you take to delership agent , they will alwys tell that yes sire it is like this only no problem, they will never resolve your issue.
4) Back wheel break makes noise whenever I apply break.
5) cutting made to place the battery inside boot space looks like handmade using some excel blade looks so cheap .
6) front storage box is so week I feel like within 1 year it will also start making noise on bumpy roads.
7) company logo "pure ev 7G" is pasted using double side tape, which feels so cheap.
8) battery holding box paint quality is so cheap.
9) because of the shaking of battery inside vehicle, outer layer of battery peels off & catches rust easily.
10) we need to press the seat very hard to lock it, only a strong man can lock the seat, for women, children's, ladies, senior citizens it is difficult to lock the seat (not difficult its impossible)
11) overall all the materials used for manufacturing this product is not that good.
12) overall it looks like some 2 college graduates made this vehicle as a project work, it doesn't look professional.
13) All the above points are acceptable if this vehicle was a startup and not competing with any other scooters, but now this vehicle is costing more than other scooters in the same segment (bounce infinity, hero optima and ampere magnus ex) so these mistakes are not acceptable.
Sir, I regret for not watching this video before buying my first EV That is Pure EV Epluto 7g. for the first 5 months it was completely fine giving me 100+ range. Problem started after 3rd servicing. it suddenly dropped to 0 % with only 7 km of range. The dealer is giving only dates as to when it will be done. Now almost 2 months have passed with no solution and i have kept the bike at dealer point. Call center is also pathetic as no one is bothered to call back. My daily usage is only 30 km but with only 7 km range is of no use for me. after my complaint and dealer workshop visit, i found out that nearly 30 batteries were lying there with same issue. even if they provide me with spare battery i will be happy to use it as i need to pay for petrol and EMI also.
Purchased entrance Neo after your review. Not blaming you but it's been almost 2 years now and twice faced battery issues on the bike. At time the scooter completely shuts down power even though the battery has good amount of charge. Now I regret for choosing Pure Ev, infact choosing an EV over an IC engine is not reliable. One more big time set back is no potential pre-owned market for these.
I would request to please choose an IC engine if you are solely dependent on one bike.
OLA ke itane complaints है lekin apka opinion OLA ke bare me to बहुत achha है...कुछ बात है क्या ??
Bilkul. Pehle pure EV se paise mile the promotion ke ab OLA se mile hai.
Kitna ola jala aur kitna pure ev jala woh bhi dekho
I purchased Pure EV Etrance Neo on April 2021. Already claimed warranty on the battery twice. After every 6000-7000 km run, the battery's performance drops so bad that the range is just 30 KM. I have zero trust in Pure EV now. I can't rely on this scooter to go to any place now. Had faced multiple times this range drops issue, anytime it can go wrong. I'm pretty sure after the warranty gets over it is just a matter of days before my battery will be completely useless. The purpose for which I bought the EV is now completely ruined.
I'm e Pluto 7g owner and I got battry range drop probelm after 5 months and 7500 km battery suudenly gone off when I was riding and 4 bars was left they said it's and battry series failure And it was sent to factory and they provided me spare battery for use I have used it for month now but again yesterday same problem with spare batty happend 🔋 pure ev should improve their services and battery pack issue they are serious I still haven't received my original battery pack from 1 and half months has passed now
Problem solved?
@@arunp2885 not yet more than one month has gone now pure ev is too bad as per my experience
@@SG-jg4dm how is the build quality?
Same problem
@@arunp2885 avarage
Yes i m from nagpur...my epluto runs almost 16900km now the battery having problem only giving range of 38 km ...and gets dry suddenly....pls help me.....
The battery pack of my pure ev epluto 7g stopping working only after 8 months of the purchase. I got a replacement battery pack which was performing well. After 3 months I got back my original battery and I was informed that it was repaired. But after repairing of the battery I am hardly getting 30 35km of range in a single charge and that only in eco mode.
I have been complaining again and again, but getting no proper support from the company.
I own a low power ePluto (not 7g) and am pretty happy with the vehicle, it's range and speed. Build quality is average and that was known even before purchase. Have done 5K Kms in 14 months and there is no drop in range or top speed. My dashboard display went kaput but was replaced by the company, they took some time though.
I purchased pure ev entrance neo based on plugin India channel review on last year July I drove nearly 13000kms and as of now i don't have any issues with respect to battery and range drop I want to give suggestion to pure ev company please maintain old standarts as okhinawa are coming with good models with range and better battery colling mechanism, thank you plugin India for this video
What all precautions/habits you follow while charging and driving the scooter. After riding 13k kms your scooter still is in a good condition. Please share with us .
@@hrithiksengar8824 As per company instruction don't charge battery after the long ride immediately atleast give one hour break after the ride then you can charge and proper grounding should be there , if battery is drained out completely it will take 4 to 4.5 hours to charge and don't put whole night for charging it may deplet the range
I have mental turture with Pure EV epluto 7G Battery issues. Whom to we contact. We contacted Service Center, Toll Free Number, raised in company google forms. How to proceed for legal case
bought after your recommendations!
And biggest mistake
Viewing this video after facing issue.
Epluto 7g suddenly stopped.
after full charging. Let it rest for 30 minutes.
Started riding for 20kms. Then it suddenly stopped on road. I on/off mcb . But no use. Display was not showing when the key is ON.
My bike rode 6000+ kms. From hyderabad.
Road side assistance was zero. They ask where you bought the bike etc. They have a subscription plan for road assist. Not sure how effective it is.
Now I am afraid I battery breaks down who to contact and by when I can get it repaired or replaced.
No idea about Resale value.
I was the dealer of PURE EV from 2020, I left the dealership due to their chaos policies in aug 2021. They have kept my hard earned money from aug 2021 and not refunding . Now they are started harassing my customer . They call my customers for the service camp at particular date . But after that they just ignore them and do not conduct any camp. This happens 3 times to customer . I think they have taken this to a personal level. We have communicated with IIT HYDERABAD regarding their incubated, IIT Hyderabad have no relation with PURE EV . They confirmed . We request you to plz investigate on this .
Range dropped to 35 , dealer asked to pay ₹3500 for some upgrade.
I am planning to move to consumer court for breach of warranty terms.
Thank you PII for being on customer side 🙏
I am from Hyderabad and facing the same Range drop issue with my 18months old Epluto 7G (driven 6500kms). Raise complaint on 15th May 2023 and till now they is no proper response from Company or Dealer. When I asked for Rotational temporary battery Dealer is saying they don't have rotational batteries provided by company and when I checked with customer care when to expect my battery they still saying it will take 2-3 weeks.. Very poor and worst service from Pure EV.. Suggest everyone not to buy any pure EV vehicles.
@PluginIndia please help in escalating the issue with Company and get it resolved ASAP.
I have bought epluto 7g on December 15 2021. Intially i got the range of 110-120 km per charge now after 8 months of use i have covered 8000 km and my battery range is now 70 km. I noticed 3 consecutive times at exactly 70km the battery drained out .
My vehicle is e-Pluto 7G Aug-22 model. Now which is giving only 35 km range. It is suddenly dropped after 2nd Service.
This problem exists from January-2023. After 2 month (I.e., in march-2023). But still the problem was existing. Then we have again for battery again on Aug-2023 (4-08-2023). But till today we have not got back the battery (09-10-2023). First time (Jan-23), we got the backup (spare) battery immediately from dealer and it was working fine. Second time (Aug-22), we received the backup (spare) battery after 10 days. But it is not working (it runs for 15/20 kn and suddenly stops in the middle of the road without any indication) properly. The dealer is Royal Motors, Madurai.
Please let me know if you need any more info.
For Lograj Enterprises.
D. R. Bashkaran
Iam from Hyderabad, Thank you for your concern and support towards customers, the company charged huge money, but the build quality is poor, it's plastic is very poor than Asian paint bucket which is unbreakable if we throw it from 2nd floor.
It's headlight always makes sound while riding. All its parts are of low quality, which are as same as a child's toys.
Servicing is also poor that the dealers won't check the batteries and chargers at the time of service. Being a owner of entrance Neo, after seeing many EV blasts i am at fear of its battery health. What is the meaning in servicing an EV without battery checkup?!!! If people are killed, will the company and dealers would be happy and satisfied? Please see to it that company mandates battery check up at regular intervals or service.
Thank you for making this platform to express our views....as we don't know how to approach the company and the dealers won't help after the sale.
sir i am from kota and in 16 march 2022 we brought the e trance neo by reccomandation of your channel ATUL GOPAL sir . sir we live in a village , i am 2nd year btech student at iit roorkee i realies on pure ev because of iit hydrabad helps them for BMS . sir recenttly continously fire catching incident happening and and we are affraid to using it . we remove the battery and kept it in a room since 13 april . i try to contact thre company but no replies . from the news , company back their ev from customers but we have no information from dealer and company side . this is not true they doing fraud with us , sir my request to you that please find the solution for exisiting users of pure ev to stop the hazardious incident. company sholud back the scooters and after resolving the faults of fire catching then they again distribute to their owners .
Dear Plugin India team,i bought this Pure 7G scooter looking at your initial reviews and wanted to share my displeasure with my experience. I am from Hyderabad and thought i can get better service as company is situated nearby but ever since i bought this vehicle i lost my peace. Had several issues and absolutely no service from dealer. Vehicle stopped on the road with battery having full charge..i gave it to dealer and till now I didn't get it back...needless to say company provides cheap battery, unreliable spares and worst of all their service..I haven't recommended this vehicle to anyone after i purchased..i feel betrayed and chested and regret for purchasing this cheap vehicle
I purchased a pure ev epluto 7g but after seen the news that scooter catching fire I feel that I have a live bomb with me when I drive the scooter nd charge the battery. If I resell this that mean there is no warranty on the scooter after resell. I ask why ?? After resell that scooter convert to activa??? About build quality of the scooter I want to say that this is cheaper than u can think. About range if u don't drive scooter 5 days after that u charge nd drive scooter range will be 50 km now company will say that pls submit your battery to nearest showroom and wait for 1 month .... Ma ka sobda pagal smjha hai be ??? ये चाइनीज़ खिलौना मेड इन इंडिया बोल कर बेच दिया। i will file the case in consumer foram.
This is good on Plugin India's part to be transparent about these issues with Pure EV. But very unfortunate for Pure EV and overall for Indian EV 2-wheeler industry and a big disappointment for potential EV customers like me waiting since long to have courage to purchase an EV 2-wheeler. It looks like this wait to buy a 2-wheeler EV is going to be longer and longer
Six months back I brought
I had purchased entrance neo but facing battery issue, not starting from 2 months very bad service from pure ev, dealer has left dealership, cust care of pure ev is dump..
Pls ask on our behalf
Pure EV is a fraud company, my pure ev failed 3 times in less than 2 yrs, and hardly used it for 3k kms. now they are not ready to give my battery back. company has the battery. Can you please help?
I brought pure ev 25 days back.. Now it got stopped in the middle of the highway. My father have to tow it to showroom . when we ask them they simply telling what we can do its a electronic problem. How can a company export his bike without testing their product. I guess i have wasted my hard earn money.
Good to see that you have posted this video. This shows that you are a responsible youtuber. The assurance that you gave in the end will surely earn you even more respect from EV users and EV lovers. I am glad that I had watched your videos before making my first EV purchase from Ather a month back.
In current camp the company send technicians but not sent the batrics Faraday system even after making requests multiple times,,
How to assure battery safety
You should do such video on OLA
Really a very bad experience with the battery if Pure , after two years , the mileage stooped down so low to 20 kms , previously wAS 90 KMS. My repeated complaints has less response and they are forcing me to buy new battery for Rs.35,000/-. so every 2 yrs we have to invest so much money ???? else they are telling us to buy batrics faraday for Rs.8500/- , but to my utter surprise , i have found this faraday is available in market for Rs.2500/- only. exploiting and very very very bad response from the service centres. they making us to wait hours just chitchatting among them. when asked they again say , nothing can be done , u have to buy new battery ??? horrible service response , never expected this kind of response.....
I have purchased a pure ev bike in March 2022 at Tirupati and not even crossed 2000 km driven due to the battery issue started after 3 months of purchasing. I went to the service centre monthly once for rectification every time they have done battery boosting..Due to these battery cells were dead and finally I have replaced the battery balance and replacement of dead cells With 15 k payment.
After 3 months the battery issue was started..
So what is the solution, Even i don't have faith to Purchase of new EV battery also..
Thanks for taking responsibility of Pure EV issue, most channels won't do that after promoting
I have been standing in the middle of the road many times because of the battery. I have discussed all this with their service center but all I got is hang up my call. How can a showroom run without even a single battery?
PluginIndia, been following this channel even before you folks had 50k. Still the microphone quality is poor.
Please invest in some equipment as the sound is cracking and is very hard to listen to.
Hi - I Use a PureEV EPluto 7G. I bought it in September'21 and started facing problem from June'23. The dealer who sold us the vehicle closed his outlet in Cuddalore and Pondicherry. The first outlet was closed with in 6 months and the second one was closed in 1 year. Battery failed all of a sudden and after lot of difficulty located their service center in Pallikaranai, Chennai. The company claims that the battery was out of warranty as we have not serviced the vehicle. How does the company expects us to service the vehicle when there are no service center in 100km radius. The one time that i serviced the vehicle they hardly took 30 minutes and did nothing with the battery. They are simply dodging the warranty. Would appreciate any help
I did all my services on time, but dealer didn't submitted service details to company, now new dealer got dealership. Telling I am not eligible for get warranty.
Hi Plug in India I am facing now battery issues after seeing your videos I bought pure ev before 2yrs 5months now I have to face this issues now please support.
I have also bought Epluto 7g in early 21. May 22, the range decreased dramatically, 100+ to 70 then 48. I have complained, although they've given me a rotational battery, original battery is with them. I also wrote in twitter
Bro. I have also changed to rotational battery. My bike is 7 months old. Now rotational battery used 1 month. But range dropped I think. It's about 60 to 70 km. What's the problem cannot know.
@@dillipkumarpradhan91 complain again
@@dillipkumarpradhan91 also complain on twitter
Why r u not talking about ola battery and other technical issues???
pure ev after sales service is very bad
product plastic quality is very bad
this issue is come with in six months of usage (moisture & water come in light) fit and finish of product is bad
after usage of six months
i think i am invest in wrong product
after sales service is 0/10
Yes truly, it's plastic is very cheap, Asian paint bucket is stronger than this., All its parts are of cheap quality.
I visited their showroom & wanted to buy but thank God, didn't buy. Their scooters look flimsy and they definitely don't manufacture scooters but only assemble cheap imports from china and their scooters are pricy but don't give confidence to use for long time, service networks are non existent in many cities. They have to invest a lot and work really hard to gain credibility.
Plug in india should review again as now all Pure EV batteries are AIS 156 certified so that customers like us can gain confidence
Do you know guys their company owner Nishant Dongri bail petition is rejected, but still no media cover that thing .
I am Pure ev NEO trance owner. Bought this ev on 23 Feb 2022 .Not facing a single issue till now. Just a small thing make me think that only once it has given me the range of 112 kms and that was the 1st ride after buying the ev. After that it decreased to 90 to 100 kms. But I thinking as it is as per driving conditions coz I have to drive it in cities moderate traffic .
What is the status now? Is it running fine? Or range has decreased?
Is it running fine now? What's the range now?
just in 3 mounths battery dead show room not responding .....also customer care not lift calls no one respond on any issue
With no dealer and service centre, who will be responsible for routine service, check up, warranty and any issues
I have bought entrance neo on 6/04/2022, i feel that there is a range drops and incorrect distance record (for every actual 1.5 km travelled the distance record shows 3 kms) and in the last two points in the ev it has very unreliable range and speed reduces drastically.
Now that my entrance neo has travelled 1200kms, i would like to give the pros and cons,
Pros
Easy manuearability
Less cost for charging
Decent speed for in city use.
Cons,
Every time I go on a speed breaker, the body touches to speed breaker.
Stand is not properly placed.
Ground clearance is not good.
Stand will hit the road. Even while turning the vehicle sometimes the stand hits the road.
Range anxiety when it's in last 3 points.
Speed and performance gets affected in last 3 points of battery.
I think the 3 Rd generation Scotty is not good because the people who bought it recently are the ones facing more issues
I own a neo...the battery come to sudden death even after fully charged. I am really disappointed. The service guy says to replace the battery and asks 60k. This is too much for a 80k vehicle. Please suggest how this can be resolved .no one replies to our querry
Sir huge respect for you
I HAVE EPLUTO 7 G , I AM FACING THE CELL IMBALANCING ISSUE
I am a epluto 7g owner. Worst battery vehicle i have ever seen. Most of the batteries are in repair and went for manufacturing. Battery issue within 6months of purchasing. No response from manufacturer side. Customer care service is very very poor. No one responds properly. They couldn't answer my questions and then cut my call purposely. And they are not picking my call, after 20 or 30 attempt of trying they will pick. Very worst service. How can battery problems occur within 6 months of purchase? So the battery quality is not good?
There is no spare battery in their showroom. When I went to the showroom, the dealer says that all the batteries have gone to the manufacturing department, and you have to wait for 15 to 20days for spare battery. How can I stay without a vehicle for 20 days? how can i travel? May be i will wait if my warranty is expired. Why should I wait now for so many days within 6 months of purchase.
Hi sir...I bought this vehicle...and vehicle not starting , showroom Wale city se nikalgay... Ab dusre city par jaake battery Diya tha lekin wo warranty me bhi ny cover hota bolre.... I loss so much amount sir... Please help me suggest what to do
Battery is real issue my 7g pluto has range drop in 9 months 45 kms
Hi I have purchased 7g Pluto in jan 2022.. since jan 2023 started facing major issues with battery where after a complete charge it travels only for 8 to 10 km and it's dead... Contacted Yelahanka dealer he started blaming us again he only talks nonsense.. when contacted customer care we don't get proper response.. and again we get a call and they say visit showroom.. ispite having 3 year warranty there is no replacement done and the dealer is not even raising a ticket and customer care says to check with dealer to raise the ticket... Need a help on this as it's a hard earned money which is lying as a garbage and no use... All I want to say is if u buy pure ev it's simple that u r digging ur own grave
Last 4 months battery Problem
No return my battery..pure ev
Hi sir im useing ampere zeal i ride around 12000km i see the rage drop in just 1year