Hi Anton, It is heartbreaking to see your people are sufferings and I wait for good news every day. Hop you and your family are safe. I really like your tutorial and you save lot of time. I pray for your safety brother. stay safe.
Hi @Anton , I really like your detailed explanation. Can you help me on the below: I have build a chatbot in node.js. Now i have to add real time customer support feature (for quick responses to the queries) using the app using slack.
Should work like this way that when user Enters something in our chatbot it should reflect to support agents and then the support agent can reply using slack account. Can you help me out. Please Make another detailed video that how agent use to manage multiple clients
When you use events subscription, Slack will post a message to your endpoint that contains the user id of the customer. Perhaps you can store the customer information in the database and map it with that id. Let me think about it, and maybe in the future, I will create a more generalize Slack bot that satisfies your requirements.
Thanks for the video, you are the best. Edit: Im using the case "message" , i use rds.describeDbclusters. but mi message repeat two or three times before 1or 5 minutes. How i can prevent this. I use de conditional if dont include event.bod_id to prevent loop :( Sorry for my bad inglish
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Best video so far regarding chatbot on slack
Thanks! :)
Great video to help with familiarization with slack bot and AWS. Thank you.
Very welcome!
Hi Anton, It is heartbreaking to see your people are sufferings and I wait for good news every day. Hop you and your family are safe. I really like your tutorial and you save lot of time. I pray for your safety brother. stay safe.
Thank you
Thank you for the great video
Thanks Ramil!
Спасибо за видео!
pojaluyasta :)
seems like creation of IAM users with programmatic access has changed significantly!
well it's just default now
Hi Anton can you make a tutorial on how to make this bot distributable on Slack App Directory
Probably some day
Hi @Anton ,
I really like your detailed explanation.
Can you help me on the below:
I have build a chatbot in node.js.
Now i have to add real time customer support feature (for quick responses to the queries) using the app using slack.
Should work like this way that when user
Enters something in our chatbot it should reflect to support agents and then the support agent can reply using slack account. Can you help me out. Please Make another detailed video that how agent use to manage multiple clients
When you use events subscription, Slack will post a message to your endpoint that contains the user id of the customer. Perhaps you can store the customer information in the database and map it with that id. Let me think about it, and maybe in the future, I will create a more generalize Slack bot that satisfies your requirements.
@@AntonPutra thanks. Please make it soon as i need this requirement in my project asap😂
@@akshaypant8883 😱
Hi there, thanks for the video. How did you get the event.json data you are using?
It's been a while, I think, from the CLoudWatch log.
@@AntonPutra I’ll take a look there then! Thank you!
Thanks for the video, you are the best.
Edit: Im using the case "message" , i use rds.describeDbclusters. but mi message repeat two or three times before 1or 5 minutes. How i can prevent this. I use de conditional if dont include event.bod_id to prevent loop :(
Sorry for my bad inglish
Hi Rodrigo, it's been a while when i created this video, unfortunately don't remember all those details :)