Yeah god forbid we do our job. Im a USPS clerk and we have to do all that stuff...circle the survey, blah blah. The hazmat question is pretty important tho nobody takes it seriously. Yes, I get it, you're a regular customer, you ship a lot and are familiar with how the mail system works, just answer the question. I wish sellers could work here for one day to see what we go through. So much hate and so little credit smh.
I worked at a Kinko's for years and we always had annoying garbage we were forced to do at the counter. If we got mystery shopped and didn't do the thing, we would lose our quarterly bonus. Not individually; we would lose it for everyone in the store. You better believe we stuck to the script.
We appreciate all and most sellers know you're just doing your job. we are all human and get aggravated at the little things especially when you sell us every day monday to saturday and you go through the laundry list of questions. Its just me and you in here do you really need to ask me all that lol. i know the rules. it reminds me of the scene off of meet the parents where ben stiller is trying to get on the plane to go home and theres nobody in line or in the gate area and the ticket agent wont let him on the plane till she calls his row. the look on his face LMAO thats how we feel. all kidding aside i hope your're doing good and i apologize for any seller that gives you a hard time for doing your job
That’s what I realized. I complained once about a package crammed in the mailbox causing the door to open and it just started raining. I got it out shortly after it was put in there and nothing was damaged. It wasn’t the regular carrier and I realized the actual carrier could have been rushed, new - learning his job, on overtime, not familiar with the route any number of things. I had to thank them for all the many deliveries I receive every day with no problems.
Talking mail abuse, I just bought a video game a couple weeks ago. It was wrapped in a *Priority Mail Express* padded envelope, inside of a *Priority Small Flat Rate* box, all in another padded envelope, and shipped via *Media Mail*. It's like they were trying to abuse the system as much as possible.
I've been selling and shipping vinyl for 30 years and always using media mail. I've noticed that there will be times when the postal employees are more sensitive about it and ask more questions, sometimes even if they know you and know what you ship. I can only assume that the instructions to do this comes down from the higher ups. I figure they have no personal stake in it. I always work to maintain a good relationship with the counter folks so I just smile and go with the flow. Keep up the good work, man. I love the channel and love seeing the items you sell. WAY more interesting than clothes.
A Christmas card with money goes a looooong way for the counter people. If you are there all the time they will remember you. When I walk into my po I’m treated like Norm from Cheers. And it’s a write off! 😁👍
@@uwsupergirl Not usually, but I'm super cheap and am still using an old printer that prints unreadable barcodes. I wait in line and pay at the counter, and for some reason I enjoy it.
For anyone that is getting harassed by the post office workers or ones where they make you wait in line to scan your boxes. you can schedule through USPS.com for them to come and pick up packages from your house. The carriers are in a hurry and usually will just grab your stuff scan it and go without the laundry list of questions. That way you're not dealing with them or that PO anymore. I would also google for any shipping stores in your area. Theres a USPS,fedex, and UPS all in one store near my house that i usually drop my packages off at and there is never a line there. Also if they are small to fit in the blue bins or in the dropbox inside just drop it off there. Also surveys on their customer service go a long way
I still can't believe how much your channel has grown. I've been following for so so long. And here you are; 3 Ebay accounts, thousandsof followers and a whole shed later. Love all of your vids.
My Post Office is cool. 6 months ago I drop off 4 boxes ready to go when there was 8 people in line. I can ALWAYS feel the ice cold piercing stares at me. This time a guy waiting in line said "what the hell? How come he doesn't have to wait in line? That's BS". Long time USPS employee John shut him down by saying "sir his packages are ready to ship with shipping labels ready and affixed to the boxes. You could do the same yourself and not have to wait in line. Directions are on USPS.com". :D
Making connections with the postal workers are huge. We know each other by name and she knows I sell on eBay. We’ve built trust and it’s huge because I never get asked questions anymore 😂
I’m new to you...it’s so fun to hear the excitement when you find something, it’s subtle but I hear it, it’s my inside voice 90% of the time I go to pull something....”oh my gosh there it is...”
FedEx Home delivery is one of the cheaper options I use to ship shoes, but they do not ship to PO Boxes. I have to send them ground or SmartPost... The other day I sold 15 film tin cans filled with old film. That box was 28 lbs. "What's inside this box? Is there anything else in this box?!" The look she gave me! Media mail was only $17.87
I sell mostly media. Never got side eye for using media mail. I know it's kinda funny but think you should refrain from calling USPS employees "lazy". I know people who work for USPS. One works 50 to 60 hours a week and deals with never-ending garbage I'd never tolerate. He has a modest home, never complains, and is close to retirement so isn't leaving but I don't think he's lazy. The lady complaining about the counter and getting endless questions ...who DOES that anymore? I do my own shipping labels through eBay or pirateship-even my own personal packages. Hassle free. After initially tanking after stock market tanked, my sales are up 143% vs same time last year. Media mail is my bread and butter sales and 95% of my items get sent via USPS and I haven't had a damaged package or lost package in almost 20 years. I think that's pretty good.
I didn’t work in the window, but you don’t want something flammable going on an airplane. They are required and I assume they still have mystery shoppers checking them for following all their guidelines, strangers to the window clerks. Thanks for your show. I haven’t started selling yet. Enjoy watching your videos.
I ship from Canada, and use UPS when sending items across the border, if you have a PO Box I am forced to use Canada Post and the shipping cost is at least double, So an item that should be 10 (CAD or 7 USD) quickly becomes 20 (it costs 12 for tracking alone in Canada) Seeing a US PO Box is a nightmare because you could send the item for a couple dollars but for me it turns into 20, plus ebay charges 10% of shipping on top of the actual price for fees so its hard to be competitive in any market plus there are tariffs crossing the border so a ten dollar hat is now 10 + 20 + 3 + whatever the fee is at the border, you sell it for 10 and 4 shipping right
Question- What is the most ridiculous complaint or comment you have ever been messaged on eBay. I’m sure you have had some classics. I once had a guy message me he threw away the comic I sent him because it was damaged. Didn’t ask for a refund or an exchange just commented that he threw it away. Oh and it was 6 months after he bought that book. Just cracks me up. Love the channels and the podcast keep it up!
This didn't happen to me but another seller had a buyer say that they threw the item away because it was damaged or not as described in some way. They actually they were going to get a refund. Many years ago, I sold a portable MP3 disc player. I described it according to the info on the package. One of the specs was a jack. After the buyer received it, she filed a not as described claim because there was no jack. She thought a jack was a separate item. I had to explain to her that a jack was the hole on the side of player to plug in the headphones🤦🏾♀️.
My post office is good about just letting me drop off. Even if all registers are in use, they have a longer counter that people that send lots of packages out can still use to drop off. It is all good as long as 3 or 4 people that do drop offs don't show up while they are busy and can't clear that out in time. If it is empty in there, I just hand to clerk and she knows that I don't take a receipt and thanks me for coming in.
I just dropped off a sopranos complete series big binder dvd collection yesterday and the workers had a whole argument of whether its eligible or not for media mail. I just walked away and left it there for them to decide lol. Checked the status this morning and it's been shipped 👍 . A lady there always questions my packages, yet she's been there for over 4 years and I know more about shipping policies then her 9/10 times.
Our post office accepts FedEx and UPS for box holders, much like 3rd party mailbox issuers. You use their street address and the box number as the second field. It is a lot cheaper than UPS store, etc.
I don't ship large/heavy to PO box. I select economy shipping and can use any service that way. Also, back in the day scammers used PO boxes. They are more sophisticated now.
Great way to kill some sales. I never have a problem with PO Boxes. I have a PO Box in northern Minnesota. Many small towns are loaded with them. It’s safe. I’d never say I don’t ship to PO Boxes. Unless you don’t like money.
FedEx has a delivery option called Smartpost. How that works is your package gets delivered to the Post office and then the Post office takes it the rest of the way. FedEx does not deliver to Post office boxes. This service however takes 2- 9 business days. Also very careful on calculating your weights . They go by dimensions. They will charge that extra amount. FedEx would be the last choice
When I first started going to the USPS location I go to now they did not allow counter drop offs either. I think it depends on the head person in charge because it changed a couple of years later. You may have to drive further and check out other locations for drop offs but if you do lots of packages daily it will pay off and using a scan sheet will help them speed up the process.
@ All The Things and others with USPS complaints. I "feel ya" but keep everything n balance ... getting PO'd all the time will shorten your life and give up control. I'm and Amerca born and raised but I've lived now in a country (The Philippines) that basically does not _have_ a postal system. Credit card companies, for example, hire their own motorcycle messengers to deliver their monthly bills because the Post Office here would never get them delivered within a month. Obviously, I like living here because I'm still here but OMG do I mss the USPS some days. The idea that day after day you can just drop off packages and they get delivered? A real blessing, trust me. Be kind to your postal clerks and mail carriers. They have to be out there breathing in everyone's virus germs day after day ... the USPS is a real blessing much of the world will never have. Better hope they don't close ;-)
Lonnie told us he'd be pulling the wrong thing on purpose to test us. Let's hope this Shelby was one of those ... Also, as a heads up, MANY international buyers will avoid the GSP at ALL costs. From a buyer standpoint there's nothing but problems, including package damage, horrendous cost and wait times. KY opens and inspects every single package and they NEVER repack it the way it was originally packed. All of that new liability then falls back to you and reflects poorly on you as a seller, not on them. I don't ship GSP, EVER. It's not worth the risk.
I think the reason some ebay sellers stear away from po boxes is because they are drop shippers. When you are asked on a website like walmart or target I dont think they allow po boxes hence the ebay seller will not allow po boxes.
I list all my items Free Fedex SmartPost no P.O. Boxes, unless it is 1st Class or can ship Flat Rate envelope. I do use USPS a lot, but not getting forced into paying double the cost for shipping. I also have a note that if they need PO Box address to just message me, if it is small or light item or close by state I lift the restriction otherwise I add extra cost. Just the other day I sent out an item Home Delivery for $22, USPS wanted $46 that adds up quickly. The stupid part is Smart Post is delivered last mile by USPS, but we’re not allowed to use PO Box with Fedex.
In the Uk if you go to a post office you get the look like you are an inconvenience to their day, you go to a parcel drop off shop like UPS / Hermes / DPD they welcome you with open arms with a smile and want you to bring them more
Sellers that dont like to ship to PO's are usually dropshippers. Easy way to tell when buying if its a direct seller or dropshipper. They cant get it shipped to PO's
Global shipping is terrible! Hate getting my stuff ruined and paying extra. Too rough, too knife happy etc, even seen vintage packaging thrown away for items.. definitely avoid it if you can, for the buyers sake in this case
When I first started watching you, I thought the names of the shelf such as Candise was the items you were selling for other people LOL. Also, Onimusha 2 was a GREAT game I played it back in the day. An old PS2 favorite.
I haven't had a problem with USPS so far. We are in a pretty small town so that probably has something to do with it. They even let me get away with a package a little heavier than what I had paid. It was a complete accident and I didn't really realize it until I got home with the receipt. Didn't charge the customer and it didn't come back. I'm really paranoid about the shipping.
I had someone buy 4 vintage Stanley measuring tapes. New in the original package. Then didn't want them. I was ok with that. Told him I would refund. I waited a few days ..never got word that the items were being returned. I contacted him..he sent back well since they were not that expensive he figured I didn't want them back..I was like if you want a refund..then please send them back. He finally did.
I ship dangerous goods, limited quantities, like aerosols, rubbing alcohol using FedEx Ground Home Delivery and they don't accept PO Boxes for that. I don't know other reasons.
They have to check because people do abuse the system. I bought t-shirts from a seller on Ebay and they threw in a few freebie CDs that I didn't order and that they probably got for free because they were junk. They shipped it media mail because of the CDs which I never ordered.
I would strongly suggest the Global Shipping Program. My international sales have increased about 27% since opting back in. Funny, when the postal rates increased a lot over the past couple of years my international sales plummeted. You are not asked any funny question about declaration forms. You are protected . Just opt in, it works.
Thx everyone,great questions and great answers Lonnie, much appreciated, these videos help a lot just to see I’m doing it correct or if I need to do better👍
I thought the legal flat rate was only used for documents ? I was told i could not use it to ship items that where not flat and that that was what the padded flat rate was for.
Lonnie, Thanks for great video content. At our post office they roll out an enclosed cart that's about 6ft tall, and if you have packages with labels you drop them in that cart and don't have to stand in line. Which works out really good. Maybe a suggestion to some other PO's if you have a good relationship with them.
I haven't actually went to a post office counter to mail anything out in a long time. I just set them on the counter say click n ship read to go, they say thanks and I walk off. When I used to go to the counter they would grill me about media mail . I will say EVERY TIME I have shipped something to a PO Box via media mail the local post office has opened it and inspected it
I have two local post offices. One gives me the stink eye for media mail. The other couldn't care less. He just doesn't give a f@#k. I actually believe that I could ship a box that was barking media mail and he wouldn't care.
For eBay i have no issue with PO boxes but for Mercari and Poshmark I am hesitant because a lot of times the process take twice as long to get my money (I usually always do it anyways though)
Just for your info I have bought item GSP from USA to UK and yes we have to pay a lot usually £24-28 postage per item (for your shipping to Kentucky, postage to UK and taxes) even a $1 item. But FYI in the UK we only pay import taxes for items that cost £15 and over . So if I were to buy something that is the equivalent of £15 or under from the USA I’d prefer not to have GSP as I can only pay for the item and postage. Over £15 without GSP our post office (Royal Mail) will charge the import tax (VAT) which is about £3-4 PLUS their £8 handling fee So that is cheaper than GSP but it’s something to consider not using GSP on smaller items if you can use pirate ship! £15 is approx $18.50 Hope that helps Jenny 🇬🇧 UK
I'm lucky my mail box never questions my packages or my Carrier, she Great she scans everything on the spot. she does that for me if i don't schedule a pick up she said that make her job harder if I do. So I don't
Hey Lonnie, just curious if you pay for all your store fronts on ebay or just pay one and the others are free version? Cause the free version you can't have sales or categories & many other extras.
LOL , did I see the wrong car get picked and was the wrong question up on screen too, wasn’t sure if I nodded off a couple of times and missed bits of video,lol
The Post office has to ask you about the survey the same way McDonalds has to ask "Do you want fries with that" They can get fired if they dont. These are tough times, give`em a break. Be glad they`re even open!
Kebmo338 most places have an policy that if the customer says they’ve already heard it they don’t need to say it again. Most of the game stores I goto frequently have the same policy for their rewards cards, specials, etc. since going in frequently I don’t hear it from any of them.
Hey Lonnie! Sometimes I list pricier large items with free "economy shipping" so I could pick whatever is cheapest based on buyers location - PO boxes totally screw that up when it's usually FedEx or UPS that I would choose . That's the only time I've refused po boxes if it limits my choice to only USPS and is unaffordable. I've since started boxing my large items when listing and going with calculated "shipping on top" which has alleviated this issue entirely and increased my profit margins - it's a little more work in the listing stage but worth it I think!
Great info on global shipping -- I'm dealing with a situation right now in which I'm considering using it. Thanks for answering the question and for posting excellent videos. --JD
I like the shipping info. I just started in February and getting everything correct is tough. Plus I'm just doing USPS and PIrate now and need to start using FedEx because it looks like it can same some money. Whats the best way to get started with FedEx. I've done about 1k in sales my 1st couple of months.
I never had someone order wher i needed to send it to a po box. But if someone does order to a po box i probably need to cancel the order or they need to pay extra. Because the shipping service i have a contract with (DHL) doesn't send to po boxes.
That would make sense the issue I experienced was for a 1lb pkg being sent via USPS. As a seller you can set your auction up to block shipping to a po box. When I tried to pay for this Ebay message said this seller does not ship to a po box. I could go no further with my purchase. I like DHL service, good luck with your sales.
Hi, I enjoy watching your videos! All of my items have an inventory location because I have about 600 items listed and I would not remember where they are...lol Happy Easter! Have a great weekend! Stay safe and healthy!
I always get a receipt. After they loose something of yours you do that...LOL They never ask me all the questions. Just scan it and give me a receipt! My USPS peeps are da bomb!
It took some time but my post office now just asks if i'm dropping and I say yep. If they see me waiting in line to drop they will tell me that I can just drop and go. Super cool of them. It did take awhile for them to get to that point. Once they figured out that I knew what I was doing they were super cool.
I was laughing about the USPS dance answering their questions. I started dropping off my packages on their shipping dock. With the C word I don’t go in or touch anything there...just pull around back and leave them by the door. Only down side is my packages don’t show up in USPS system until it reaches their second facility.
Oh gosh, All The Things' comment made me think of my post office. They're all SO nice but there's 1 employee that has to go through the whole "is anything fragile, liquid, perishable, potentially hazardous, perfume, or lithium battery" then once they're done scanning my packages "Do you need any stamps, envelopes, or packing supplies?" Every.single.time. They see me at least 3x a week. They know that the answer is always going to be no. I try to just drop packages off without waiting for a receipt but sometimes when I sell a bundle, I like to have a receipt that shows proof of weight. That has saved me from being scammed a couple times.
I have one at my post office too. His name is Thomas, up until stay at home order I was going to the post office six days a week. Now I just do porch pickup from USPS. But every day Thomas should say everything you just said to me and acted like he didn't see me everyday. The other six employees call me by name ask how I'm doing ask about my kids and thank me. They never ask what's in the package or if I need a receipt.
Hi Lonnie, I've been seeing 'Ebay International standard Shipping' these days coming up with pretty comparable prices compared to pirate ship's discounted int'l prices. They are slightly higher but way cheaper than what it was automating before.
Hello. My wife and I love your content and watch every episode! Quick question, I have seen and heard many ebay resellers say that as buyers, our responsibility ends once we ahve safely dropped the item off at the post office. However, Ebay's return policy states that would only be the case if you can provide tracking AND delivery confirmation to the buyer. I had an item get "lost" in transit, and tracking shows on it's way but it's been way too long! I'm going to issue a refund then take it up with USPS. Your take please?
How do you pack model cars for shipment. I have a number that I have been hesitant to list because I have no idea how to safely pack them and figured I would get killed in shipping fees.
Understood in that case. My most recent issue was for a Ebay purchase I tried to make for a 1 lb item going from WA to OR via USPS. I messaged the seller he said sorry I never ship to a po box. I was just curious why sellers would not ship to a po box for a small USPS item. It seems like they would lose out on a lot of sales. Great video I like Lonnie's question and answer sessions.
Yeah god forbid we do our job. Im a USPS clerk and we have to do all that stuff...circle the survey, blah blah. The hazmat question is pretty important tho nobody takes it seriously. Yes, I get it, you're a regular customer, you ship a lot and are familiar with how the mail system works, just answer the question. I wish sellers could work here for one day to see what we go through. So much hate and so little credit smh.
I promise you I appreciate ya'll. We don't talk about the 99.9% of times things go right. Thank you :)
I worked at a Kinko's for years and we always had annoying garbage we were forced to do at the counter. If we got mystery shopped and didn't do the thing, we would lose our quarterly bonus. Not individually; we would lose it for everyone in the store. You better believe we stuck to the script.
We appreciate all and most sellers know you're just doing your job. we are all human and get aggravated at the little things especially when you sell us every day monday to saturday and you go through the laundry list of questions. Its just me and you in here do you really need to ask me all that lol. i know the rules. it reminds me of the scene off of meet the parents where ben stiller is trying to get on the plane to go home and theres nobody in line or in the gate area and the ticket agent wont let him on the plane till she calls his row. the look on his face LMAO thats how we feel. all kidding aside i hope your're doing good and i apologize for any seller that gives you a hard time for doing your job
kreuternjd311 I love y’all! Thanks for your hard work and overtime. (Retired Postal worker)
That’s what I realized. I complained once about a package crammed in the mailbox causing the door to open and it just started raining. I got it out shortly after it was put in there and nothing was damaged. It wasn’t the regular carrier and I realized the actual carrier could have been rushed, new - learning his job, on overtime, not familiar with the route any number of things. I had to thank them for all the many deliveries I receive every day with no problems.
Talking mail abuse, I just bought a video game a couple weeks ago. It was wrapped in a *Priority Mail Express* padded envelope, inside of a *Priority Small Flat Rate* box, all in another padded envelope, and shipped via *Media Mail*. It's like they were trying to abuse the system as much as possible.
Nice Troll Lonnie🤣🤣
I've been selling and shipping vinyl for 30 years and always using media mail. I've noticed that there will be times when the postal employees are more sensitive about it and ask more questions, sometimes even if they know you and know what you ship. I can only assume that the instructions to do this comes down from the higher ups. I figure they have no personal stake in it. I always work to maintain a good relationship with the counter folks so I just smile and go with the flow. Keep up the good work, man.
I love the channel and love seeing the items you sell. WAY more interesting than clothes.
Do you print your labels online and just drop off the box?
A Christmas card with money goes a looooong way for the counter people. If you are there all the time they will remember you. When I walk into my po I’m treated like Norm from Cheers. And it’s a write off! 😁👍
@@uwsupergirl Not usually, but I'm super cheap and am still using an old printer that prints unreadable barcodes. I wait in line and pay at the counter, and for some reason I enjoy it.
For anyone that is getting harassed by the post office workers or ones where they make you wait in line to scan your boxes. you can schedule through USPS.com for them to come and pick up packages from your house. The carriers are in a hurry and usually will just grab your stuff scan it and go without the laundry list of questions. That way you're not dealing with them or that PO anymore. I would also google for any shipping stores in your area. Theres a USPS,fedex, and UPS all in one store near my house that i usually drop my packages off at and there is never a line there. Also if they are small to fit in the blue bins or in the dropbox inside just drop it off there. Also surveys on their customer service go a long way
I think every PO should have a separate "I know the rules - it's not my first time" line. Would save me hours...
I still can't believe how much your channel has grown. I've been following for so so long. And here you are; 3 Ebay accounts, thousandsof followers and a whole shed later.
Love all of your vids.
My Post Office is cool. 6 months ago I drop off 4 boxes ready to go when there was 8 people in line. I can ALWAYS feel the ice cold piercing stares at me. This time a guy waiting in line said "what the hell? How come he doesn't have to wait in line? That's BS". Long time USPS employee John shut him down by saying "sir his packages are ready to ship with shipping labels ready and affixed to the boxes. You could do the same yourself and not have to wait in line. Directions are on USPS.com". :D
Making connections with the postal workers are huge. We know each other by name and she knows I sell on eBay. We’ve built trust and it’s huge because I never get asked questions anymore 😂
Ty lonnie for the dvds and for mentioning me on your channel you are the only one that does that when somebody buys something we appreciate that
I think the mustang shelby was different than the one you had in picture. I hope you sent the right one.
I agree it was different.
Yeap he picked the wrong car.
Yep wrong color box.
lol, he said he was going to do just that to see if people noticed.
it mite be just like the cap a little teaser for us to keep us on are toes ...
Fun fact: Every time I say a bad word now I end it with saying, "...with shipping on top!!!"😂
Ryan Rough 🤣 “you can kiss my shipping on top!” Man I’ve done the same thing. Lol you’re not the only one
If your PO has an self serve machine in the lobby, and you print your postage on eBay, just dump them in the big blue box and walk away.
Uncle Warren yup. i almost always just walk straight to the big blue box
The shelby was wrong that you pulled.
@@paulboyne8786 yes i remember that just keeping him on his toes to let him know we caught it.. LOL
Yeah, just watching this and thought, there he is, starting to mess with us with that shelby
I’m new to you...it’s so fun to hear the excitement when you find something, it’s subtle but I hear it, it’s my inside voice 90% of the time I go to pull something....”oh my gosh there it is...”
FedEx Home delivery is one of the cheaper options I use to ship shoes, but they do not ship to PO Boxes. I have to send them ground or SmartPost... The other day I sold 15 film tin cans filled with old film. That box was 28 lbs. "What's inside this box? Is there anything else in this box?!" The look she gave me! Media mail was only $17.87
I sell mostly media. Never got side eye for using media mail. I know it's kinda funny but think you should refrain from calling USPS employees "lazy". I know people who work for USPS. One works 50 to 60 hours a week and deals with never-ending garbage I'd never tolerate. He has a modest home, never complains, and is close to retirement so isn't leaving but I don't think he's lazy. The lady complaining about the counter and getting endless questions ...who DOES that anymore? I do my own shipping labels through eBay or pirateship-even my own personal packages. Hassle free. After initially tanking after stock market tanked, my sales are up 143% vs same time last year. Media mail is my bread and butter sales and 95% of my items get sent via USPS and I haven't had a damaged package or lost package in almost 20 years. I think that's pretty good.
I didn’t work in the window, but you don’t want something flammable going on an airplane. They are required and I assume they still have mystery shoppers checking them for following all their guidelines, strangers to the window clerks. Thanks for your show. I haven’t started selling yet. Enjoy watching your videos.
I ship from Canada, and use UPS when sending items across the border, if you have a PO Box I am forced to use Canada Post and the shipping cost is at least double, So an item that should be 10 (CAD or 7 USD) quickly becomes 20 (it costs 12 for tracking alone in Canada) Seeing a US PO Box is a nightmare because you could send the item for a couple dollars but for me it turns into 20, plus ebay charges 10% of shipping on top of the actual price for fees so its hard to be competitive in any market plus there are tariffs crossing the border so a ten dollar hat is now 10 + 20 + 3 + whatever the fee is at the border, you sell it for 10 and 4 shipping right
Thanks Jeremy I never knew that very interesting. I will have to be careful when I am looking at something to purchase coming from Canada.
Question- What is the most ridiculous complaint or comment you have ever been messaged on eBay. I’m sure you have had some classics. I once had a guy message me he threw away the comic I sent him because it was damaged. Didn’t ask for a refund or an exchange just commented that he threw it away. Oh and it was 6 months after he bought that book. Just cracks me up. Love the channels and the podcast keep it up!
This didn't happen to me but another seller had a buyer say that they threw the item away because it was damaged or not as described in some way. They actually they were going to get a refund.
Many years ago, I sold a portable MP3 disc player. I described it according to the info on the package. One of the specs was a jack. After the buyer received it, she filed a not as described claim because there was no jack. She thought a jack was a separate item. I had to explain to her that a jack was the hole on the side of player to plug in the headphones🤦🏾♀️.
My post office is good about just letting me drop off. Even if all registers are in use, they have a longer counter that people that send lots of packages out can still use to drop off. It is all good as long as 3 or 4 people that do drop offs don't show up while they are busy and can't clear that out in time. If it is empty in there, I just hand to clerk and she knows that I don't take a receipt and thanks me for coming in.
I just dropped off a sopranos complete series big binder dvd collection yesterday and the workers had a whole argument of whether its eligible or not for media mail. I just walked away and left it there for them to decide lol. Checked the status this morning and it's been shipped 👍 . A lady there always questions my packages, yet she's been there for over 4 years and I know more about shipping policies then her 9/10 times.
Our post office accepts FedEx and UPS for box holders, much like 3rd party mailbox issuers. You use their street address and the box number as the second field. It is a lot cheaper than UPS store, etc.
I don't ship large/heavy to PO box. I select economy shipping and can use any service that way. Also, back in the day scammers used PO boxes. They are more sophisticated now.
Great way to kill some sales. I never have a problem with PO Boxes. I have a PO Box in northern Minnesota. Many small towns are loaded with them. It’s safe. I’d never say I don’t ship to PO Boxes. Unless you don’t like money.
Thank you for answering my question.
This channel is a master class for eBay sellers. Thank you so much.
FedEx has a delivery option called Smartpost. How that works is your package gets delivered to the Post office and then the Post office takes it the rest of the way. FedEx does not deliver to Post office boxes. This service however takes 2- 9 business days. Also very careful on calculating your weights . They go by dimensions. They will charge that extra amount. FedEx would be the last choice
At my office, you better believe my Postmaster opens ALL media mail and charges postage due because it aint media.
When I first started going to the USPS location I go to now they did not allow counter drop offs either. I think it depends on the head person in charge because it changed a couple of years later. You may have to drive further and check out other locations for drop offs but if you do lots of packages daily it will pay off and using a scan sheet will help them speed up the process.
Most post offices have a parcel box/bin/slot for packages with prepaid shipping up to 70 pounds.
@ All The Things and others with USPS complaints. I "feel ya" but keep everything n balance ... getting PO'd all the time will shorten your life and give up control. I'm and Amerca born and raised but I've lived now in a country (The Philippines) that basically does not _have_ a postal system. Credit card companies, for example, hire their own motorcycle messengers to deliver their monthly bills because the Post Office here would never get them delivered within a month. Obviously, I like living here because I'm still here but OMG do I mss the USPS some days. The idea that day after day you can just drop off packages and they get delivered? A real blessing, trust me. Be kind to your postal clerks and mail carriers. They have to be out there breathing in everyone's virus germs day after day ... the USPS is a real blessing much of the world will never have. Better hope they don't close ;-)
Lonnie told us he'd be pulling the wrong thing on purpose to test us. Let's hope this Shelby was one of those ...
Also, as a heads up, MANY international buyers will avoid the GSP at ALL costs. From a buyer standpoint there's nothing but problems, including package damage, horrendous cost and wait times. KY opens and inspects every single package and they NEVER repack it the way it was originally packed. All of that new liability then falls back to you and reflects poorly on you as a seller, not on them. I don't ship GSP, EVER. It's not worth the risk.
Do you still sell outside the country on your own or just stay within the US?
I think the reason some ebay sellers stear away from po boxes is because they are drop shippers. When you are asked on a website like walmart or target I dont think they allow po boxes hence the ebay seller will not allow po boxes.
Hi this is Angel from San Juan Puerto Rico. Some sellers refuse to PO BOX because they’re drop shipping . Orders are shipped fedex ups ect.
I list all my items Free Fedex SmartPost no P.O. Boxes, unless it is 1st Class or can ship Flat Rate envelope. I do use USPS a lot, but not getting forced into paying double the cost for shipping. I also have a note that if they need PO Box address to just message me, if it is small or light item or close by state I lift the restriction otherwise I add extra cost. Just the other day I sent out an item Home Delivery for $22, USPS wanted $46 that adds up quickly. The stupid part is Smart Post is delivered last mile by USPS, but we’re not allowed to use PO Box with Fedex.
In the Uk if you go to a post office you get the look like you are an inconvenience to their day, you go to a parcel drop off shop like UPS / Hermes / DPD they welcome you with open arms with a smile and want you to bring them more
Did you switch the cars on purpose
Sellers that dont like to ship to PO's are usually dropshippers. Easy way to tell when buying if its a direct seller or dropshipper. They cant get it shipped to PO's
Like that guy said. Double check that Shelby car again please.
Global shipping is terrible! Hate getting my stuff ruined and paying extra. Too rough, too knife happy etc, even seen vintage packaging thrown away for items.. definitely avoid it if you can, for the buyers sake in this case
My post office doesn’t allow you to fall in line with prepaid packages. You have to drop it down the shoot.
When I first started watching you, I thought the names of the shelf such as Candise was the items you were selling for other people LOL. Also, Onimusha 2 was a GREAT game I played it back in the day. An old PS2 favorite.
I haven't had a problem with USPS so far. We are in a pretty small town so that probably has something to do with it. They even let me get away with a package a little heavier than what I had paid. It was a complete accident and I didn't really realize it until I got home with the receipt. Didn't charge the customer and it didn't come back. I'm really paranoid about the shipping.
I had someone buy 4 vintage Stanley measuring tapes. New in the original package. Then didn't want them. I was ok with that. Told him I would refund. I waited a few days ..never got word that the items were being returned. I contacted him..he sent back well since they were not that expensive he figured I didn't want them back..I was like if you want a refund..then please send them back. He finally did.
Haha...wrong shelby lonnie...you almost hot me mann...haha
he pulled the wrong car
I ship dangerous goods, limited quantities, like aerosols, rubbing alcohol using FedEx Ground Home Delivery and they don't accept PO Boxes for that. I don't know other reasons.
Hi Lonnie, great video's Did you pull the wrong Mustang to have fun with us ?
My USPS has a counter labeled "click n ship" where you just walk in, stick your boxes on that counter and walk out.
@TT T The counter is right next to the clerks where they would see that happen. Nobody's risking federal prison for a random package.
@TT T A clerk is always there. It's a busy post office in a major city, not a shed in the boonies.
They have to check because people do abuse the system. I bought t-shirts from a seller on Ebay and they threw in a few freebie CDs that I didn't order and that they probably got for free because they were junk. They shipped it media mail because of the CDs which I never ordered.
I would strongly suggest the Global Shipping Program. My international sales have increased about 27% since opting back in. Funny, when the postal rates increased a lot over the past couple of years my international sales plummeted. You are not asked any funny question about declaration forms. You are protected . Just opt in, it works.
Thx everyone,great questions and great answers Lonnie, much appreciated, these videos help a lot just to see I’m doing it correct or if I need to do better👍
One reason they might not ship to a PO box is they have a Fedex account and ship with Fedex only and of course FedEx does not ship to Po boxes
I thought the legal flat rate was only used for documents ? I was told i could not use it to ship items that where not flat and that that was what the padded flat rate was for.
Lonnie, Thanks for great video content. At our post office they roll out an enclosed cart that's about 6ft tall, and if you have packages with labels you drop them in that cart and don't have to stand in line. Which works out really good. Maybe a suggestion to some other PO's if you have a good relationship with them.
I haven't actually went to a post office counter to mail anything out in a long time. I just set them on the counter say click n ship read to go, they say thanks and I walk off. When I used to go to the counter they would grill me about media mail . I will say EVERY TIME I have shipped something to a PO Box via media mail the local post office has opened it and inspected it
Wrong Shelby
Great video Lonnie 😂😂 sorry that was not a cobra 🐍 that was a mustang 🙈
My post office is so lousy that I drive to the next town.
The cobra was different! Lol
I have two local post offices. One gives me the stink eye for media mail. The other couldn't care less. He just doesn't give a f@#k. I actually believe that I could ship a box that was barking media mail and he wouldn't care.
GSP repackages your packages, and I have see nightmares about that, Pirate Ship is the way to go with a lot of stuff :)
Woe Lonnie. You pulled the wrong car for the Shelby Cobra.
He is doing it purposely in each vlog a differentå item pulled than sold
@@MassPickers doubt it. Saw it on his ended items in red. Mistakes happen.
For eBay i have no issue with PO boxes but for Mercari and Poshmark I am hesitant because a lot of times the process take twice as long to get my money (I usually always do it anyways though)
Lonnie needs a grabber for whenever he has to reach for fallen/hidden items.
Just for your info I have bought item GSP from USA to UK and yes we have to pay a lot usually £24-28 postage per item (for your shipping to Kentucky, postage to UK and taxes) even a $1 item.
But FYI in the UK we only pay import taxes for items that cost £15 and over . So if I were to buy something that is the equivalent of £15 or under from the USA I’d prefer not to have GSP as I can only pay for the item and postage.
Over £15 without GSP our post office (Royal Mail) will charge the import tax (VAT) which is about £3-4 PLUS their £8 handling fee
So that is cheaper than GSP but it’s something to consider not using GSP on smaller items if you can use pirate ship!
£15 is approx $18.50
Hope that helps
Jenny 🇬🇧 UK
Half.com was great while it lasted! I sold lots of books and cds there too!
I don't have unpaid items because I always specify immediate payment.
I'm lucky my mail box never questions my packages or my Carrier, she Great she scans everything on the spot. she does that for me if i don't schedule a pick up she said that make her job harder if I do. So I don't
“I’d like to ship this media mail” postal employee-“is it media?”
I have to tell them what is in the package..if it's media mail.
Hey Lonnie, just curious if you pay for all your store fronts on ebay or just pay one and the others are free version? Cause the free version you can't have sales or categories & many other extras.
I actually prefer the Global shipping program. Less hassle from when I shipped International prior to when it started.
I prefer it too, but I think shipping direct results in more sales.
I am really amazed on how to get an idea to do online selling correctly. Thumbs up to you Sir.
LOL , did I see the wrong car get picked and was the wrong question up on screen too, wasn’t sure if I nodded off a couple of times and missed bits of video,lol
The Post office has to ask you about the survey the same way McDonalds has to ask "Do you want fries with that" They can get fired if they dont. These are tough times, give`em a break. Be glad they`re even open!
Kebmo338 most places have an policy that if the customer says they’ve already heard it they don’t need to say it again. Most of the game stores I goto frequently have the same policy for their rewards cards, specials, etc. since going in frequently I don’t hear it from any of them.
You shipped the wrong car 8:54
Hey Lonnie! Sometimes I list pricier large items with free "economy shipping" so I could pick whatever is cheapest based on buyers location - PO boxes totally screw that up when it's usually FedEx or UPS that I would choose . That's the only time I've refused po boxes if it limits my choice to only USPS and is unaffordable. I've since started boxing my large items when listing and going with calculated "shipping on top" which has alleviated this issue entirely and increased my profit margins - it's a little more work in the listing stage but worth it I think!
New subscriber love the energy 🤙
I like the videos but, goodness- so much hate for the USPS and post offices
I totally agree 💯
They are like everyone else, show kindness and they hopefully will soften up 👍
Great info on global shipping -- I'm dealing with a situation right now in which I'm considering using it. Thanks for answering the question and for posting excellent videos. --JD
I like the shipping info. I just started in February and getting everything correct is tough. Plus I'm just doing USPS and PIrate now and need to start using FedEx because it looks like it can same some money. Whats the best way to get started with FedEx. I've done about 1k in sales my 1st couple of months.
I never had someone order wher i needed to send it to a po box. But if someone does order to a po box i probably need to cancel the order or they need to pay extra. Because the shipping service i have a contract with (DHL) doesn't send to po boxes.
That would make sense the issue I experienced was for a 1lb pkg being sent via USPS. As a seller you can set your auction up to block shipping to a po box. When I tried to pay for this Ebay message said this seller does not ship to a po box. I could go no further with my purchase. I like DHL service, good luck with your sales.
YOU WERE SO RIGHT!!! 🤦🏻♀️😂 I didn’t read the “employees” part of it. So “Do” was correct. I was so embarrassed I deleted the comment. 😂💕
Hi, I enjoy watching your videos! All of my items have an inventory location because I have about 600 items listed and I would not remember where they are...lol Happy Easter! Have a great weekend! Stay safe and healthy!
That was the wrong car...
For my first 50 sales on eBay, I had no clue I was violating the media mail policies. I was surprised they never checked any of my packages LOL
Post office yelled at me for putting thank you cards with my media mail packages
I always get a receipt. After they loose something of yours you do that...LOL They never ask me all the questions. Just scan it and give me a receipt! My USPS peeps are da bomb!
Here’s a video idea. Worst/unique usps experiences. Have us comment and read them on a video? I think it would be hilarious
It took some time but my post office now just asks if i'm dropping and I say yep. If they see me waiting in line to drop they will tell me that I can just drop and go. Super cool of them. It did take awhile for them to get to that point. Once they figured out that I knew what I was doing they were super cool.
for claiming you had a hard day you were able to reduce your age at about 11:30 in a split second
I was laughing about the USPS dance answering their questions. I started dropping off my packages on their shipping dock. With the C word I don’t go in or touch anything there...just pull around back and leave them by the door. Only down side is my packages don’t show up in USPS system until it reaches their second facility.
Oh gosh, All The Things' comment made me think of my post office. They're all SO nice but there's 1 employee that has to go through the whole "is anything fragile, liquid, perishable, potentially hazardous, perfume, or lithium battery" then once they're done scanning my packages "Do you need any stamps, envelopes, or packing supplies?" Every.single.time. They see me at least 3x a week. They know that the answer is always going to be no.
I try to just drop packages off without waiting for a receipt but sometimes when I sell a bundle, I like to have a receipt that shows proof of weight. That has saved me from being scammed a couple times.
I have one at my post office too. His name is Thomas, up until stay at home order I was going to the post office six days a week. Now I just do porch pickup from USPS. But every day Thomas should say everything you just said to me and acted like he didn't see me everyday. The other six employees call me by name ask how I'm doing ask about my kids and thank me. They never ask what's in the package or if I need a receipt.
Catching up on your videos - enjoy your “boil”? - hope you all are well - I saw tornados came through - stay safe!
Subbed about a week ago and cant stop watching , good stuff broda!! I do hate that cha chin sound on the intro, makes me think i got paid!
Hi Lonnie, I've been seeing 'Ebay International standard Shipping' these days coming up with pretty comparable prices compared to pirate ship's discounted int'l prices. They are slightly higher but way cheaper than what it was automating before.
Hello. My wife and I love your content and watch every episode! Quick question, I have seen and heard many ebay resellers say that as buyers, our responsibility ends once we ahve safely dropped the item off at the post office. However, Ebay's return policy states that would only be the case if you can provide tracking AND delivery confirmation to the buyer. I had an item get "lost" in transit, and tracking shows on it's way but it's been way too long! I'm going to issue a refund then take it up with USPS. Your take please?
I've had issues with posting, people claiming it's not arrived
How do you pack model cars for shipment. I have a number that I have been hesitant to list because I have no idea how to safely pack them and figured I would get killed in shipping fees.
Simpson's early vhs tapes u got them
I refuse to ship to PO Boxes only when shipping via FedEx/UPS is an option.
Understood in that case. My most recent issue was for a Ebay purchase I tried to make for a 1 lb item going from WA to OR via USPS. I messaged the seller he said sorry I never ship to a po box. I was just curious why sellers would not ship to a po box for a small USPS item. It seems like they would lose out on a lot of sales. Great video I like Lonnie's question and answer sessions.
madolyn cross, as a seller I don't see why a seller using USPS wouldn't ship to PO Boxes.