Check the warranty if you intend to buy. I didn't realize how awful the warranty is on the Samsung appliances until my Dryer started having problems after only 18 months and it wasn't covered at all. I was just in the mindset that appliances had warranties for years (used to be up to 10 years or so), but with all the new tech, that is no longer the case and they are very short.
Bought a samsung washer a few days ago. But now i understand i should go for LG although the price is higher. LG determines the wash time depending upon the laundry loads where samsung uses the fixed time duration which was set by the company. But the problem when i want to wash 3-4 clothes which mean just a small amount laundry why does the machine require the same amount of time as such it requires for large amount of laundry??
Have this washing machine it's good but it's not as smart as claimed since the AI part makes cycle even longer regardless of 'soil level' , and you can't remotely start a cycle unless the machine is already on
they actually make units that have both in one, they are less power efficient and washing laundry takes double as long since you cannot have dryer and washer running at the same time
Smart especially if you live in Canada no after warranty service people and very hard to find parts for off brand appliances. Always call local service providers to see what brands they will fix and get parts for
Hi Samsung can u please help us. Just bought a few months ago. The plug burnt while using the machine and now the problem cannot open and take out the clothes inside. How to unlock?
@@TechTrendtracker.242Reviews That's amazing! It looks like the washing machine gets new cycles added through a software update based on the data gathered.
I used to be a Samsung loyal customer, all my electronics were Samsung (TVs, Phones, earbuds, soundbars, wireless chargers, etc). Until I bought my first Samsung appliance on Aug 2nd. This is the worst appliance purchase experience I ever had. I have chatted and called multiple times, spent hours on this issue already but unfortunately, this is how it seems it must be to get any decent and effective attention from Samsung. Purchase date: Aug 2nd Issue 1: Many inconsistencies on the delivery date between information on the website, email, and phone support. Issue 2: Chat order support does not know anything about appliance orders. I had to call several times to make sure I had the correct delivery date for my appliances.
Partial delivery: Aug 20th Issue 3: Missing steam hose for Dryer, Dryer not installed due to missing hose. Issue 4: I tried the chat, chat person could not support appliances, I sent “Contact Us” messages, was never answered, chatted again and was directed to another chat link that was not working, called, the person on the phone was completely incapable, he did not know what a Steam Hose was, I got a call back to confirm I was missing a “Pin” and the person asked for the part number as if I should know part numbers.
After multiple calls, requests to escalate and prioritize that were ignored according to XPO who did not receive a priority order on my service, and hours of work lost talking to Samsung I finally was able to schedule delivery of the missing part. Missing part delivery: Sep12th. Issue 5: XPO person was not attentive, did not hear feedback about how he was throwing tools on top of my expensive machine or twisting and squeezing the hose and vent tube, which is a fire hazard by the way. Issue 6: I asked him to turn the machine on to check his installation. The machine made a HUGE noise as if it would explode. He left without fixing it, said it was a VERY COMMON ISSUE with Samsung and that I needed to call again.
More calls: 1st Call on Sep 12th - 15 min - Joshua - ID # for call - 9253856 - 15 min between a bot and a “Support” agent just so he could tell me he does not work with appliances, wanted to give me a new number, I asked to be transferred and after a few minutes Samsung hung up on me. 2nd Call on Sep 12th - 15 min - to the phone Joshua provided via email after the Samsung system hung up on me. Not able to reach anyone ever. Can barely hear bot, start some chat about insurance claim, wells fargo, etc. Probably related to Samsung exposing my personal information to cyber-risk (attached notification). Start to hear weird bots questions about someone in my house being 15 years old or not. Twitter: Just sent a reference number and said they sent to escalation team, I heard that twice on the phone over last month. Do not believe it, was never contacted by any escalation team. I want a full refund, pick up of this washer and dryer immediately, I do not want this in my house anymore! I need space for a set that has both working machines without any safety risk for me and my family and I need the space now. I lost so much work and mental health calling Samsung on commercial hours that I can probably request legal compensation if I get fired for being on the phone with you all the time! I have all registered on my phone and email. Never went from love to hate for a brand. Samsung is a first! Amanda
hi there recently i bought Samsung Addwash washing machine model(ww90t554dan/s1) The door lock seemed to be loose, it mooves side to side, is it designed to be like that or something it loose, and one more thing, or the door of addwash has only 1 screw or two, I'm asking because one screw is missing or is it designed to be like that?
I wanted to see how the controls worked and whether they were intuitive. All you did was assure me that, yes, I would love it and it would be awesome. If Apple made a washing machine, this is how they would advertise it. And I would never ever buy one.
I can't wait to throw out my 8 year old Maytag Bravos XL, it's a crappy machine, drum broke, motor replacement, barring replacement, and now the drain pump that we have to replace doesn't work at all meaning its dead. This Samsung Washing look amazing and I'm deep in the ecosystem, TEAM SAMSUNG AHHHHHHHHHHHHHHHHH
they actually make units that have both in one, they are less power efficient and washing laundry takes double as long since you cannot have dryer and washer running at the same time
Never in my life I have been hyped over a washing machine commercial. 🤣🤣
yessss i agree
Good ad hardly see those these days lol 😂
@Lancealot Mancealot why?
Being an adult be like…
I'm on my third time watching it!!!
I dont want a PS5 i want this Washing machine
😂😂
😂😂😂😂
🤣🤣🤣
Lol🤣😂🤣
No get an LG Samsung’s are terrible quality, terrible customer service, and there machines don’t last long
Welcome to another episode of “the thing I didn’t knew I need”
Know*
@@mehedi4857 ever heard of a thing called auto correct 🙄
Well you don’t “need” it
I never know I needed it
@@BakuganBrawler211 lol
RUclips recommendations brought me here. And I have no idea why.
Your phone or your laptop must have picked up voice regarding you washing machine or you must have searched is probably one of these two reasons
@@angryfrt6056 🤔 I turned off all privacy access
Maybe you have dirty undies 🤪🤣
Same Wave
RUclips: They will watch anything at this point.
I bought a set of this including the gas dryer and have had it for two weeks. I have been enjoying them so far. they are also very pretty.
Waiting on my set to be delivered like a kid at Christmas 😁
Poor you.....soon you will regret
@@lupojacobo9892 why?
How is your experience so far?
Samsung sure knows how to make commercials👁️
Yea
Samsung designs it's products with brilliant technology!!! Which is really helpful!!!
More like scamsung their customer service is terrible there machine don’t last long at all. Better buying it’s competitor the LG aidd
@@StormTheDoggo true, LG has similar features but they usually last much longer
@@sophie-144p7 yes, the only problem with LG’s is suspension rattles a little but there great machines and much better than scamsung
@Ayush Garg
Hhj
@Ayush Garg q
Check the warranty if you intend to buy. I didn't realize how awful the warranty is on the Samsung appliances until my Dryer started having problems after only 18 months and it wasn't covered at all. I was just in the mindset that appliances had warranties for years (used to be up to 10 years or so), but with all the new tech, that is no longer the case and they are very short.
dang, 1st i need to replace the dishwasher, now the washer and dryer.
Aw man
Thought this is a A/V receiver from the thumbnail...
😂😂😂me too
Same 😂😂😂
Bought a samsung washer a few days ago. But now i understand i should go for LG although the price is higher. LG determines the wash time depending upon the laundry loads where samsung uses the fixed time duration which was set by the company. But the problem when i want to wash 3-4 clothes which mean just a small amount laundry why does the machine require the same amount of time as such it requires for large amount of laundry??
Quick wash 2kg. (3-4) shirts. 25 mins.
Just the bought the washing machine the plug burnt. And how to unlock the door?
I have 2021 new model washer and separate dryer.. Perfect combination :D ... Samsung the best ;)
Does your dryer work with the auto link cycle? Is your washer the top model?
I have qdrive 8kg and works supeeerrbb with dryer. Veryyyy happy with Samsung products. Except for phones heheh
Every product of *Samsung* - 🔥🔥🔥
Music in Samsung ads - 🔥🔥🔥
The music is better than the product itself.
Welcome to another episode of "Nice things that you can't afford". 😂
Have this washing machine it's good but it's not as smart as claimed since the AI part makes cycle even longer regardless of 'soil level' , and you can't remotely start a cycle unless the machine is already on
Why did you remove the balance ring
Samsung is the best
Very cool, but what if the touch screen fails?
Buy a new one
Why am I getting excited over a washing machine?
Saved my mental health. THANK YOU!!!!
is there a way to get rid of all the other sounds, too?
I just bought the series 9 WW90T986DSX model and the inside of the drum doesn’t light up like it does throughout this video. Why is that????
WE JUST GOT IT TODAY, I LOVE IT ALREADY💙💙💙💙💙💙
Is there any way to turn the little song off at the end
No but it a not that bad
just curious can someone please explain why washer and dryer are two different units but not all in one(single unit)??
Because you must need to spend double the amount for them though!😅😅😅
they actually make units that have both in one, they are less power efficient and washing laundry takes double as long since you cannot have dryer and washer running at the same time
Thanks youtube for reminding me that I got some laundry to do 🤣
Can these be put on pedestals
My aunt has this machine it’s amazing and I love it it’s really good
Sooooo beautiful 😍 but I will never get it 😭
Smart especially if you live in Canada no after warranty service people and very hard to find parts for off brand appliances. Always call local service providers to see what brands they will fix and get parts for
You know you’re old when you’re so excited about your new top of the line washer and dryer 🤦♂️🌚😂😂😂😂
Does this washing machine catch fire ?
Is there a built-in automatic fire extinguisher ?
Oh hi 2017 meme 🙋🏻
Yes
I love Samsung ❤️
Except mobile
More like scamsung
Will this available in EU?
should have really included labels on the dispensers, have no idea what goes into what
Hi Samsung can u please help us. Just bought a few months ago. The plug burnt while using the machine and now the problem cannot open and take out the clothes inside. How to unlock?
And the customer service here in Malaysia so slow the action.
Many times calling to them. no one is accepting the calls
So disappointed, the machine cannot open the door, even its off the power. The Clothes stucked inside
Just ordered my set. Can't wait 😃
Nice frontload washer
See? This is the future, and it is expensive.
Because it's simply smart..
How do you activate the led light mines is pitch black I can’t see anything
Nice to see I’ll have more job security in the next few years
How about a suspension system that actually works??
Is it only a washer or it will dry the cloth also as we saw drier separately
You can control the dryer via the washer
Just received mine. Looks so cool 😎
How's it been working for you after 4 months? No issues?
Hey How has it been using it?
How is it working?
I need this in my life .. forget the newest phone..
Samsung be creating everything now
What are you talking about? they have always sold appliances
Samsung products are getting better
Tbh i think smart control was the furthest. washers are already smart enough to do our laundry lol.
No one needs a fancy washing machine if you see your clothes are clean then they're clean. A fancy washer won't make a difference
This ad makes me want to wash myself in the machine
I'm waiting for a machine learning cycle, then I'll buy it.
Look at the LG AIDD washer and dryer
I’m not kidding
@@TechTrendtracker.242Reviews That's amazing! It looks like the washing machine gets new cycles added through a software update based on the data gathered.
Excuse me can someone help I'm having issues with my unit it is resetting itself mid cycle and shutting off am I doing something wrong !?
0:01 there's a reference on this like the beginning it the Samsung phone start up
I used to be a Samsung loyal customer, all my electronics were Samsung (TVs, Phones, earbuds, soundbars, wireless chargers, etc). Until I bought my first Samsung appliance on Aug 2nd. This is the worst appliance purchase experience I ever had.
I have chatted and called multiple times, spent hours on this issue already but unfortunately, this is how it seems it must be to get any decent and effective attention from Samsung.
Purchase date: Aug 2nd
Issue 1: Many inconsistencies on the delivery date between information on the website, email, and phone support.
Issue 2: Chat order support does not know anything about appliance orders. I had to call several times to make sure I had the correct delivery date for my appliances.
Partial delivery: Aug 20th
Issue 3: Missing steam hose for Dryer, Dryer not installed due to missing hose.
Issue 4: I tried the chat, chat person could not support appliances, I sent “Contact Us” messages, was never answered, chatted again and was directed to another chat link that was not working, called, the person on the phone was completely incapable, he did not know what a Steam Hose was, I got a call back to confirm I was missing a “Pin” and the person asked for the part number as if I should know part numbers.
After multiple calls, requests to escalate and prioritize that were ignored according to XPO who did not receive a priority order on my service, and hours of work lost talking to Samsung I finally was able to schedule delivery of the missing part.
Missing part delivery: Sep12th.
Issue 5: XPO person was not attentive, did not hear feedback about how he was throwing tools on top of my expensive machine or twisting and squeezing the hose and vent tube, which is a fire hazard by the way.
Issue 6: I asked him to turn the machine on to check his installation. The machine made a HUGE noise as if it would explode. He left without fixing it, said it was a VERY COMMON ISSUE with Samsung and that I needed to call again.
More calls:
1st Call on Sep 12th - 15 min - Joshua - ID # for call - 9253856 - 15 min between a bot and a “Support” agent just so he could tell me he does not work with appliances, wanted to give me a new number, I asked to be transferred and after a few minutes Samsung hung up on me.
2nd Call on Sep 12th - 15 min - to the phone Joshua provided via email after the Samsung system hung up on me. Not able to reach anyone ever. Can barely hear bot, start some chat about insurance claim, wells fargo, etc. Probably related to Samsung exposing my personal information to cyber-risk (attached notification). Start to hear weird bots questions about someone in my house being 15 years old or not.
Twitter: Just sent a reference number and said they sent to escalation team, I heard that twice on the phone over last month. Do not believe it, was never contacted by any escalation team.
I want a full refund, pick up of this washer and dryer immediately, I do not want this in my house anymore! I need space for a set that has both working machines without any safety risk for me and my family and I need the space now.
I lost so much work and mental health calling Samsung on commercial hours that I can probably request legal compensation if I get fired for being on the phone with you all the time! I have all registered on my phone and email.
Never went from love to hate for a brand. Samsung is a first!
Amanda
Same problem as well
The Samsung very slow the action
hi there recently i bought Samsung Addwash washing machine model(ww90t554dan/s1)
The door lock seemed to be loose, it mooves side to side, is it designed to be like that or something it loose, and one more thing, or the door of addwash has only 1 screw or two, I'm asking because one screw is missing or is it designed to be like that?
I just found this at lowes last night for 829 each. Online they were 949.. I'm so excited 😆🤗🤪
How do you like it
QUESTION: Does this washing machine allow me changing the duration of the last rinse (the one with the fabric conditioner)?
No
No
I don’t know if I should like this feature or hate it or be scared of it
They really dropped the "Water level sensor" sheeeeeeee
I wanted to see how the controls worked and whether they were intuitive. All you did was assure me that, yes, I would love it and it would be awesome. If Apple made a washing machine, this is how they would advertise it. And I would never ever buy one.
Wait, don't buy the garbage
@@lupojacobo9892 You're a little late, my man! Got it from Costco for $800 almost 4 months ago. Seems to be working fine.
@samsung where is dryer stacking kit? Is it safe to just put dryer on washer without any bounding?
@@taufiq6573 but how? Using dryer stock legs or removing them? Won't it slide of? Washing machine vibrations are quite strong
we just got this last month so far its been good anyone else got it?
So far so good I’m loving it
How's your experience with this washer and dryer so far, any leaks like most reviews they have?
What is its cost??
why am i watching an ad for washing machine
When my samsung add wash will be old I will buy this machine and i found it at tanguay I'm so excited 😊 🤗 🤪 😃 😄 😛 😊 🤗 🤪 😃
Do you need 110 or 220 v for the dryer?
Everyone wants simple manual controls and yet every year the new devices are more complex with fewer manual controls.
This is like a futuristic washing machine
Me encanto este nuevo set de lavadora y secadora, super recomendadas
Can someone tell me why my washing machine doesn't fill with water? It's new and I don't know what's going on.
블랙의 카리스마
GOD Bless All of you, Best of Luck & Good Wishes, Love From Pakistan
😘👍😉😎🥰😍😘💖💕💋😁
Thanks for copping LG
I can't wait to throw out my 8 year old Maytag Bravos XL, it's a crappy machine, drum broke, motor replacement, barring replacement, and now the drain pump that we have to replace doesn't work at all meaning its dead. This Samsung Washing look amazing and I'm deep in the ecosystem, TEAM SAMSUNG AHHHHHHHHHHHHHHHHH
Don't do it! Your bravos lasted 8 years. Samsung will last 5 if you're lucky. I would give LG a look.
@@Smurdle450 oop too late, also LG dropped in reliability and samsung climb up to number 2
@@Smurdle450 sorry Jerry but you were too late.
do i really need this?
its more convinient when the clothes just transfer from washing to the dryeer
LG VS SAMSUNG..? WHICH IS BEST IN TECHNOLOGY
Personally i think LG is a tad bit better.
SAMSUNG
I have old Samsung phone that still fungtion and i need new BATTERY the BATTERY is dead
Why do we need washing machine and dryer separate...?
they actually make units that have both in one, they are less power efficient and washing laundry takes double as long since you cannot have dryer and washer running at the same time
What is 5 Cubic Feet in KG?
Isn’t this just like LG’s AIDD
I am going to buy this machine because of the song !!!!
Wow amazing washing mashine
Is this only for US? I can't seem to find it on EU.
It's definitely in the EU, its just the model number is different
Still washer & dryer are separate.
HOW DO I TURN IT OFF????
We love ours! They're awesome
Just ordered mine!!!
ซื้อมาแล้ว แต่ทำไมมันไม่มีแสงไฟในตัวถังซักเหมือนในคลิปคับ
Nice new power on tone
Expensive in Turkey :( But we have quick drive
I love the music
So um... No more QuickDrive?
Which song is that ?
Out Tonight - Simon Brown
Thanks
I guess there will be more space to stuck in the laundary
I there guess stuck stickers the laundry in d sticking stick..........
Bruh how do you open it
Is a very good and top washing machine
looks stylish and futuristic
I love samsung Wash machine
Samsung:Welcome Tô Shop Of Samsung
Does it have an oled?
Before : playing Minecraft in Samsung smart fridge
Now : playing Minecraft in Samsung smart washer
I need that...I want ones