Optus reveals the reason for their network outage on Wednesday

Optus has revealed that the reason for their network outage was caused by a technical change following a routine software upgrade.
Multiple layers in the network exceeded preset safety levels on key routers which could not handle the changes and therefore a number of them disconnected from the core network to protect themselves.
The statement by Optus shows it was not a malicious attack which the government has been saying for days.
Optus’ upgrades caused a flow-on effect and they are working to prevent this from ever happening again.
“We’ve been working to understand what caused that outage on Wednesday and we now know what the cause was and have taken steps to ensure it will not happen again,” Optus said in a statement released on Monday.
“We apologise sincerely for letting customers down.”

[@frizzy60]

How many days has it taken Optus to come up with that bull story. They would have known the reason within a short time of the system going down, how else would they have known what to do to rectify the problems. Just treatment the public as idiots

[@two_tier_gary_rumain]

First thing they do is cover their own backsides.

[@addamr2052]

@frizzy60, make no mistake about it Optus was hacked and hacked once again and good. They keep coming up with crap excuses and most people believe in half their well rehearsed story lines so if you believe in their bullsh!t then you'll go on to believe the moon is made out of cheese and the planet of the apes does actually exist .

[@CRA1546]

First data leak and now this. I've left optus for good

[@Yeojunananana]

Is the internet out in Sydney?

[@WitchDoctor-m9s]

Don't Tell Me and Extension Lead Fell Out the Wall Socket. 😆

[@two_tier_gary_rumain]

Reminds me of the time I was working at MMI (when they were being taken over by Allianz). Some electrician was working in the Comms room after hours. He backed up and pressed some emergency switch on the wall behind him. This killed all the servers in the server room. When that switch was there, I don't know. But they put a cover on it after that.

[@neilhoganwa]

If they were hacked, they would try to hide it. It would be an embarrassment after the recent data breach.

[@oscarbear1043]

Here’s a laugh, all the Optus technicians who rushed to rectify the fault were supplied with Optus mobiles. Which of course weren’t working. But people in the industry said they commonly keep alternate sim for just this reason.

[@DebraOdonnell-zb3vx]

Then why did scammers try and contact me as soon as Optus came back on liars

[@eb2505]

Sounds too obvious to be believed - this is something that would almost certainly have been detected from just routine testing.

[@chuckmaddison2924]

Why are internal memos about incidents ( hope they did the incident report) the compete opposite to what the public are told.

[@mikespike2099]

Stop lying it was Gladys tripping over a server wire after having a midday romp with Dirty Dazza in the server room! 😅😅😅

[@eb2505]

Maybe she didn't swallow hard enough and the leakage caused a short circuiting?

[@34RoaR]

Optus makes mistake after mistake, data breach, hiring Gladys after being found to be corrupt and now their biggest blunder, hurting small and big business.

[@loganq]

Of course it was hackers. But looking at that video, it could have been Diversity.

[@GazGuitarz]

When merit goes out the window for the sake of diversity this is what happens.

[@two_tier_gary_rumain]

@@GazGuitarz It's why I retired from IT. Got sick of clean up all the F ups from the 457 visa clowns.

[@rhinoryno8410]

Meaning they were getting hacked again, the only way they could defend it its self, is to stop all traffic by disconnecting the system. I seriously don't think it was an upgrade issue. Properly another data leak amd just covering it up.

[@tanyamayberry7557]

Lol
You mean their continual outage- our connection is like 2012 slow and painful go back to 2019 and 4G

[@Blackjack_Official]

Government Intervention via the Surveillance Device Act

[@jayderunelore2617]

Im calling bullshit, why take this long to tell us this simple explanation? Id put my money on a hack which would have brought Optus to its knees if found out

[@homebrew332]

And the Canberra print is doing double shifts to cater for all of the young shop keepers and hairdressers that just realised they might need a bit of CASH

[@LuciferBlack-hv5se]

The disgraced NSW LNP premier Gladys berajiklian represents Optus....
Believe them at your own expense.....🥵
😆😆😆

[@Without_Lies_Media_Dies]

Waffle.

[@HMASJervisBay]

China, including the ports.

[@woodygermanshepherd8298]

Aka: optus was hacked again

[@stevep9041]

Will the CEO cry though?

[@danielherschell3688]

It was a hack just wait it'll come out

[@lordkoxsy3120]

Yeah right probably another hack and they can’t tells us through like last time

[@aliceinwonderland6198]

Lol liars.

[@Crazy--Clown]

Time for smelly Kelly to give it up