No idea how I stumbled across this video, but what a beauty, what a polite, intelligent guy. No way I could of stayed so calm. Bill and Ben need their needs banging together!
In my area are 2-3 very busy big painting shops and all of have they'r own at least 10 cars (if not more) and when someone bring the car need to be fixed they get the customer car inside, evaluate it and instantly lend to the customer a car for the whole period of time when the customer car is inside the shop to be fixed until is done.. When the customer car is ready they call the customer that brings the shop-backup car and pays for the painting work and get the car fixed from the shop.Guys with smaller garages are not popular in here.
You did the right thing paying them what the work justified. Despite their behaviour, if they are that shady they could have come back later and damaged your cars or god knows what. This way they probably just relieved you didn’t take it further with all the evidence you have.
Unfortunately they have no motivation to change their behavior, and will continue doing the same thing to others. Let’s not forget that they are liars and thieves.
@@philc787 I think I would reported him for driving without insurance as is trade insurance wounded be covered on a trade policy as he was clearly not being used for trade purposes if he hire the car for that time it would have cost them more than you pay them
Your monologue was hilarious. You've demonstrated a level of restraint that only comes with maturity and you still paid them something - even after they gave you a golden shower- which I definitely wouldn't have done. Well done for maintaining self control and for sparing these dudes your wrath.
You never know with these kind of people. They may simply disappear but they also may sue you because you didn't pay (yes, they sometimes do) and up to "they know where you live and they have already shown they do shady stuff...". So better to avoid having them searching for revenge on you.
That's what I said you gotta warn people who the 2 knuckleheads are or at least press charges are something so they're scared to try it with somebody else luckily he has extra cars to get around what if it was somebody who didn't and what if it was unsuspecting person who was just trying to say the money cuz they're really on a fixed income now they've been without their car all this time missing work more damage to the car than when it left and they're going to keep doing it to other people because they got away with it
Paul I don’t think they do any of the work , I think they take on the jobs and punt it out to anybody and take out a cut. Hence varying qualities of work ?
@@bmorris5863 don’t think that’s the reason why the car was going all over, they wanted to milk it and use the car themselves for as long as they could, then when they’ve milked it enough they pay a company to fix the car, he said he’d seen them on video driving around in the car too
Regarding a camera in the car... I once had an Octavia RS into the main dealer for a service and it was in their carpark afterwards waiting for the courtesy wash that I'd told them not to perform (that's another story.) A couple of their lads jumped in and one commented on the front and rear dashcams to which the second replied that they're hardwired so always recording. Moments later the driver floored it from a cold start, in sport mode, across the bumpy gravel parking area giving mine and every other car they passed a free sandblasting. Some people simply either don't care that they're being recorded or don't have the brain capacity to consider the implications.
I'd sue the company for damages, it can be calculated by how much the engines life has been reduced by high revs after cold start and the appropriate amoun paid, same goes for suspension and tyre damage, and undercoating and paint. I'd say around 2000 Euro should be reasonable.
You could take them to court and came back with more damaged specially when alloys cost roughly £300 pre wheel, I agree on what you did and well done on how handle it tbh.
@@daimsaeed They know where you live so they could easily burn your house down while you sleep and then disappear. Always be polite like how he was in the video but express all the concerns straight away and give money (even if shit work is done) to show what you think it's worth because they probably know its worth about what you paid anyway.
Paul’s heart is too good , so humble , if someone did that to me I’d get everything involved suie them an not give a penny due to the wheel an the work but wow
Seems like the consensus is most wouldn’t have paid Paul. And I concur. They took massive liberties and should pay the consequences. I would have definitely given them ideas that you might take this issue up with the relevant authorities. Who else’s cars have they used and abused. Great video once again mate.
I applaud your efforts at exposing thier antics on your property, but I'm sorry the point has been missed. These clowns have got away with it. They might have lost a few quid here but they got 193 free travel miles. It seems they are running a shady operation (criminal) and are probably doing it again to another paying customer who may never know the difference. Maybe someone's vulnerable parents etc. They're driving around uninsured having taken your car without your consent. A criminal offence. If they had a crash I bet they would probably flee the scene. They need to be dealt with officially to dissuade them from doing it again. It's the best way to disrupt them... Not a video for a few likes and follows! I sincerely hope that this has been reported. Nevertheless a good video.
That job is ridiculously bad, plus the driving of your car and now needing another paint job for you to be without your car again??? Would not of paid them anything
I applaud your calmness in this situation, I don’t think I could have handled it as nicely as you did. Other than the damage to the back wheel it’s fortunate they didn’t have an accident driving around so much. You also should have charged them the mileage & use of the vehicle.
The way this is guy is so calm and chilled about the situation, wow it is unbelievable. I would be fuming. Great video content by the way, i really enjoyed it.
My new favorite car channel! Well spoken, thoughtful and generous while still holding people to what they say vs what they do... not sure how I've missed this channel but I hope you continue to grow by leaps and bounds!
I've heard stories like this before Paul but nothing as well tracked and documented as what you've done. You was more than a gentleman the way you dealt with it.
Dude you’re a class act and I respect that. You could have had the cop there waiting when they delivered. I hear you about at least paying for what they actually did but I think after you subtract what you paid them from your bill for their 2 week car rental they actually still might owe you the difference. Keep smiling stumbled onto you page I’ll definitely stick around
Maybe, the original accident was his fault. Maybe that's why he decided to save money and not get it fixed through insurance. Think about it... if he had reported it to the police, they surely would have investigated his claims, including the accident (that may have been his fault, which would be a reason for someone not wanting the insurance to know), which may have led to a whole bunch of new problems for Paul. Just because someone gets taken for a ride, doesn't mean they're fully innocent. ;-)
I admire how calm you’ve been throughout. They need naming and shaming as others have mentioned. If they’re taking liberties with your cars then imagine what they’re doing with other customers vehicles. Great video, shame you had to make it though.
How you managed to keep your cool mate is beyond me mate. You had him hook line and sinker. They took the Mikey out of ya, and not paying the full amount is fair play
Kudos to you for the way you handled it. This is a test I personally would not have passed the way you did. Wishing you nothing but success in your business and that Gary will never leave you.
Any chance Paul, that they own Slap and Dash Auto Body and Paint? That guy was shifting about as you talked to him like a kid with a sling shot near a broken window. Hilarious and it proves my grandmothers advise to me. Always tell the truth. It's easier to remember than the lies. Absolutely priceless. You were more than fair and took the high road in the situation.
With what I’ve just watched, what a nice honest man you are, integrity,humble and a all round great guy you seem to be. Very good video and you dealt with the issue different to how a lot of ppl would have but this shows how as a person you are. Keep the great videos coming 👍
You know what's quite enjoyable about this video?.. is how you've reacted to this whole thing.. it's quite lovely. You handled it with grace and found the humor in it, and at the same time you've stayed respectful to them and revealed your principles protecting their privacy. Are people like this in the UK? I wish I'd see more of this in the USA. :) Cheers...
To be completely fair I think they owed you for "car rental" all those days they were driving it around. But you are too kind and I think I learned a valuable lesson watching this video. Thank you.
Despite the fact that I don’t think I could have paid them anything, you have nonetheless proved what a true gentleman you are. Very rare these days. Class - you cannot buy it 👍
Omg I’d have been fuming. You did have the last laugh when you told him you had known about his joyriding. How dare they disrespect you like that. Name and shame them. Great video 👍🏻
Only recently picked up on your channel, my absolute heartfelt respect and admiration to you Paul, I wish I had your temperament, my chest was pounding with anger watching this, I’d of only managed a couple of words with him before I’d of lost my mind and folded him in half, people like this need caging up.
Great video. These guy's were left speechless and rightly so. How to kept cool while chatting with him is beyond me. A lot of people would have flown if the rail knowing what you knew about their joy ride etc..... 👍
This is the first of your videos I've seen, RUclips recommended it. Judging from this video alone I think you're a very down to earth, generous guy. I don't think you should have paid them at all. They took proper liberties driving your car around like that & the bare faced lies !! You were very calm & collected when you confronted Ben, or was it bill 😂. You seem like a very decent guy.
Great video Paul, but what an absolute Liberty they took, personally, I would have knocked on their door of where the car was parked, asked for the keys and took the car back and told them to go fun themselves, but that’s not good content, yours was better. Loved the way the guy was completely stuck for words though 😂😂
Out of interest, why weren't these cowboys worried that you'd pick up on the odometer having 193 new miles on it since you saw it last? Did they just assume that you wouldn't notice? Or did they have some way of resetting/deactivating the odometer?
@@francisuk1989 Bzzt wrong. Everyone, well "everyone-with-a-brain", records the kmilage (anyone with a smartphone can simply take a picture and that will have date time and location data, courtesy of the phone, eh).
Your a very patient man, i wouldn’t of tolerated their disrespect for you & your car, i am sure that 99% of people would of named & shamed Bill & Ben the rip off men. Personally after watching this whole video i have to say that i have total respect for how you dealt with this situation & constantly kept yourself calm & composed. Stay safe my friend
That was proper entertainment. I dont know how you did it but i loved the way you kept your cool and told him exactly as it was and that you had caught him bang to rights. Just goes to show that you have to be proper fussy with who you trust. That was outstanding detective work you did there. I just wonder how many other people they have done that to and the fact is they are more than likely still doing it.
What a diamond guy you are. Nothing but positive vibes and energy. If that was me I would’ve stuck it on him and caused more problems for myself. Hope it all works out for you.
Wow, smack down par excellence. What a complete dope these guys are, you had him on the ropes and he made himself look an absolute clown, well done Paul. 👍
Wow, what a patient and polite man you are to handle this in a very honest yet dignified manner! Most others would have notified the police or reported the vehicle stolen (which it technically was) especially since they gave you no location for their alleged workshop. I'm glad things worked out for you and hopefully they learned an expensive lesson.
You're a good dude, people can watch this video and learn what to do in bad situations. Karma will definitely catch up with the scammer and blessings will definitely catch up with you. Many Blessings Brother ✊🏾
Omg Paul can’t believe they’ve been driving the car . Glad you had it out with them he didn’t have a leg to stand on . You won’t be using them again. Look forward to seeing it painted professionally .
You are too kind. I would have revealed these people and never do business again. The damaged wheel is because they drove it. The cost of that wheel probably would have reduced the amount I would have given because they joyride in my vehicle instead of working on it. Car sales have made you quite a bit of money is why you paid them what you did. If you think about it they did good work and then took advantage of your kindness and generosity with pricing. Kudos!
Bravo mate, bravo!!!! Handled it like a true gent as usual. It's crazy the stunts people pull. I'd be surprised if they even own a car between them. Why bother when you can just borrow other people's all the time 🤬 You did the right thing not naming them and paying them something (however small) shows respect and dignity in the face of a complete moron! 👏👏👏
Paul..I'm amazed you have shown such restraint and control. If I had any idea that this was happening to my car I would have gone nuts and recovered the car immediately. That paint job is awful ,the prep is dire, no attempt to bend out and it stands out like a sore thumb. I would have paid the guy something...A well aimed slap
PAUL, I am so impressed with you as a person. Those guys did a very poor job yet, you STILL paid them something. That meant they covered their miserable costs without them seeking some revenge of sorts. You would make a great politician, diplomat, advisor etc., etc. In a court of law, those rogues would be paying you compensation for sure. I take my hat off to you sir!
As a automotive professional I enjoyed your video immensely. I must say you were a lot kinder than I would have been. Brazen in their thinking we’re going to abuse this owner and drive his cars wherever we feel like, and keep putting off the delivery date. Hopefully you taught them a lesson. Something tells me they do this to everyone and more likely than not will continue down that road. Just not in your car ! Haha. For years we’ve been trying to live down the bad reputation caused by these types of individuals. Taking advantage of peoples better nature. Bravo great entertainment, sorry it was at your expense..
When went to go and pick the car up, you should have turned up with an Enterprise vest and a clip board and inspected the car like they were handing back a hire car
Entertainment at it's finest. I applaud you for your patience and understanding. Not quite sure I could have been that nice, but you are the better person for such. Geez, I've been painting cars for 40+ years and don't believe I could have ever made that many excuses. Why spectro the finish, did the car not have RPO codes for the paint? When using an RPO code there is no need to run a spectro cam over the paint on a factory finish paint.
Just wow. I was absolutely gobsmacked watching this video! I have to give credit where credit is due, you remained professional throughout this ordeal. How have you not sued this company? Nearly 200miles added to the car and the workmanship was so piss poor. When i seen the wheel curbed I actually felt the pain like it was my own car and then the interior wow.
I would have gone straight to the police and had them charged so that they couldn't do this to anyone else! You had video and you had proof on your phone! You are a better man than I! Just stumbled across your channel and this is the first video I watched and I love it and I will be back!
I've not read any of the comments but you're a lovely guy and you've been soooooo very patient with this ordeal & amazingly accepting of that repair & their abhorrent behaviour... I am sorry to say but I think their work is wholly awful & totally unacceptable - the alloy wheel damage along with the unapproved usage - would have made me totally lose my sh*t! with them (you're a very patient man & total respect to you for that)! Your Wheel-arch liner is pulled back & damaged too plus there's over spray on the wheel arch & cleaning the residual abrasives from the seating trim is fundamental too. I would have the vehicle professionally repaired, along with the wheel repair & expected them to have paid you (inc. a mileage charge for the unlawful usage of the vehicle) but I expect that they would not have reimbursed you. Such a shame you've been taken for ride (as well as your car)...
You have been extremely generous there Paul, I’m sorry but even though they put a tiny bit of work in, they deserve nowt, using your car for their only personal needs is not on, you’ve got the patience of a saint 👍🏻
You are an impressive man Paul, I cannot believe you we're so good to these guys. An amazing level of self control and maturity shown, I don't think I could've brought myself to pay these dishonest bastards anything but at the same time with the way you dealt with I hope they learnt their lesson. We need more people like you mate.
This is the first time watching this video, I have to say you are one of the cool brothers with a relaxed Calm attitude. I respect how you dealt with that dude. He's lucky you didn't go crazy on him, for as long they took your car. They've given their company a bad name. Thanks for sharing your experience. Peace ✌️ brother.
I admire your way of handling this, here in the states I am almost positive that there would have been a MAJOR MAJOR confrontation. Bravo for your grace.
You are too kind to these cowboys Paul. They should me named and you should send this to BBC Watchdog. Just imagine how many others have been cheated.. they will be doing this to you for years...
Amazing how composed you were and kept your cool for _so_ long. I might have been tempted to ask him why he thought you shouldn’t go to the Police to report the unauthorised use of your car
Paul, your are a very decent man and very mature and you've got a very high I Q, and you taught me a life lesson at 67, I wish I'd seen this vlog 50 years ago. 😊. I fly off the handle to quickly and get no where and always done. But not anymore, I'm going to inspire to be come a “Paul”. Great lesson. Strong Man.
Paul, I thought as I watched wonder if they would give you some feedback on the performance of the test drive. I would inform the council/Authorities as they are receiving money by fraud or scamming the public.
Wow! What a pair of clowns! Great content Paul! Got them bang to rights! That paint job is shocking and they had the cheek to say it had been blended! Unbelievable! Glad you told them how it was going to be!
What a decent guy you are. I have to say, you’ve got 100 times more patience than me. I don’t think I could’ve held my tongue as long as you did there.
No idea how I stumbled across this video, but what a beauty, what a polite, intelligent guy. No way I could of stayed so calm. Bill and Ben need their needs banging together!
In my area are 2-3 very busy big painting shops and all of have they'r own at least 10 cars (if not more) and when someone bring the car need to be fixed they get the customer car inside, evaluate it and instantly lend to the customer a car for the whole period of time when the customer car is inside the shop to be fixed until is done.. When the customer car is ready they call the customer that brings the shop-backup car and pays for the painting work and get the car fixed from the shop.Guys with smaller garages are not popular in here.
I concur.
Same here. Was researching Airtags and came across this. KUDOS!
You are a great man of tolerance and fairness. Most would have called police and not paid a penny
you have been too generous paying anything, I would have invoiced them for hire of my car at £100 a day. Your too nice Paul!
And bill them for a new wheel
💯
His what is too nice?
You did the right thing paying them what the work justified. Despite their behaviour, if they are that shady they could have come back later and damaged your cars or god knows what. This way they probably just relieved you didn’t take it further with all the evidence you have.
Unfortunately they have no motivation to change their behavior, and will continue doing the same thing to others. Let’s not forget that they are liars and thieves.
Astonishing! This guys wouldn’t have received a dime from me. You are too kind!
I've been in the motor trade for 37years I wouldn't have paid him nothing, colour matches he might as well have painted it black
So you mean you would have paid him something? Don't understand
@@philc787 I think I would reported him for driving without insurance as is trade insurance wounded be covered on a trade policy as he was clearly not being used for trade purposes if he
hire the car for that time it would have cost them more than you pay them
They money paid should have been kept for rental fees from using your car. I wouldn't have paid them a dime! See you in court idiots!
@@philc787 I won't have paid nothing
@@martin-jj9pe he picked his kids up from school which you can use as evidence
Very tolerant man with dishonest people
Your monologue was hilarious. You've demonstrated a level of restraint that only comes with maturity and you still paid them something - even after they gave you a golden shower- which I definitely wouldn't have done. Well done for maintaining self control and for sparing these dudes your wrath.
💯
You never know with these kind of people. They may simply disappear but they also may sue you because you didn't pay (yes, they sometimes do) and up to "they know where you live and they have already shown they do shady stuff...".
So better to avoid having them searching for revenge on you.
@@AlessandroGenTLe Now theres a point..
Certainly a good level of restraint
You show me the meaning of a true man to b trusted, my mum car was stone and you get it back thank you man
I'm so sick of the dishonesty in the motor industry. I'm glad you called him out. I just hope others don't fall into the same trap.
But they will because he didn't name the company 🙄
That's what I said you gotta warn people who the 2 knuckleheads are or at least press charges are something so they're scared to try it with somebody else luckily he has extra cars to get around what if it was somebody who didn't and what if it was unsuspecting person who was just trying to say the money cuz they're really on a fixed income now they've been without their car all this time missing work more damage to the car than when it left and they're going to keep doing it to other people because they got away with it
@@peterlovell To be fair he seems to be in UK so he might even end up in a worse trouble than them if he just named them openly.
And people will, because "Paul" (if that's his real name), won't mention the company or show their faces. 🙄
You are a stand up man for paying them and keeping a level demeanor. Good on you.
Paul I don’t think they do any of the work , I think they take on the jobs and punt it out to anybody and take out a cut. Hence varying qualities of work ?
I think that’s spot on.
Which would make sense why the car was going all over
@@bmorris5863 don’t think that’s the reason why the car was going all over, they wanted to milk it and use the car themselves for as long as they could, then when they’ve milked it enough they pay a company to fix the car, he said he’d seen them on video driving around in the car too
@@kyleshaw7712 I didnt say the only reason
@@kyleshaw7712 feels to me like some sort of dealer tbh. Dropping drugs to people in ur car 😬 be carefull.
You're a good man. What a positive outlook. It's not what happens to you, but how you react that counts. Most folk would have lost their rag.
Regarding a camera in the car... I once had an Octavia RS into the main dealer for a service and it was in their carpark afterwards waiting for the courtesy wash that I'd told them not to perform (that's another story.) A couple of their lads jumped in and one commented on the front and rear dashcams to which the second replied that they're hardwired so always recording. Moments later the driver floored it from a cold start, in sport mode, across the bumpy gravel parking area giving mine and every other car they passed a free sandblasting.
Some people simply either don't care that they're being recorded or don't have the brain capacity to consider the implications.
What happened next?
Yet again we discover that Common Sense is now a 'Super Power'... Saw the Camera and still took the P##s..
@@daveblack5109 did you report them to the dealer?
Maybe get the lads to provide for a free undercoating with fluid film :-)
I'd sue the company for damages, it can be calculated by how much the engines life has been reduced by high revs after cold start and the appropriate amoun paid, same goes for suspension and tyre damage, and undercoating and paint. I'd say around 2000 Euro should be reasonable.
Instantly likeable bloke. The world needs more with your humility and sense of FairPlay.
No I’d dose y
You could take them to court and came back with more damaged specially when alloys cost roughly £300 pre wheel, I agree on what you did and well done on how handle it tbh.
Na man I wouldnt pay at all
@@daimsaeed They know where you live so they could easily burn your house down while you sleep and then disappear. Always be polite like how he was in the video but express all the concerns straight away and give money (even if shit work is done) to show what you think it's worth because they probably know its worth about what you paid anyway.
Surprise he even paid them I would’ve told them to fuck off
£300,more like a grand from main dealer
Paul’s heart is too good , so humble , if someone did that to me I’d get everything involved suie them an not give a penny due to the wheel an the work but wow
Seems like the consensus is most wouldn’t have paid Paul.
And I concur. They took massive liberties and should pay the consequences.
I would have definitely given them ideas that you might take this issue up with the relevant authorities. Who else’s cars have they used and abused.
Great video once again mate.
And are probably still using customers card ..
I applaud your efforts at exposing thier antics on your property, but I'm sorry the point has been missed. These clowns have got away with it. They might have lost a few quid here but they got 193 free travel miles. It seems they are running a shady operation (criminal) and are probably doing it again to another paying customer who may never know the difference. Maybe someone's vulnerable parents etc. They're driving around uninsured having taken your car without your consent. A criminal offence. If they had a crash I bet they would probably flee the scene. They need to be dealt with officially to dissuade them from doing it again. It's the best way to disrupt them... Not a video for a few likes and follows!
I sincerely hope that this has been reported. Nevertheless a good video.
That job is ridiculously bad, plus the driving of your car and now needing another paint job for you to be without your car again??? Would not of paid them anything
Want the number of Gary !!
That is not for us to know because it's not our business but if the car is nice they take a long time to paint it.
I simply cannot believe this, Paul. How you kept your cool is beyond me, but kudos for keeping calm. Absolutely shocking.
You’re a true gentleman, Paul. Well done. I was fuming just listening to your story.
I applaud your calmness in this situation, I don’t think I could have handled it as nicely as you did. Other than the damage to the back wheel it’s fortunate they didn’t have an accident driving around so much. You also should have charged them the mileage & use of the vehicle.
They should have paid you Paul. You’re a very forgiving man
The way this is guy is so calm and chilled about the situation, wow it is unbelievable. I would be fuming. Great video content by the way, i really enjoyed it.
Glad you caught him red-handed, can't imagine how many people he has conned. Good on you Paul!
Paint looks 50 shades of white lmao
My new favorite car channel! Well spoken, thoughtful and generous while still holding people to what they say vs what they do... not sure how I've missed this channel but I hope you continue to grow by leaps and bounds!
I've heard stories like this before Paul but nothing as well tracked and documented as what you've done.
You was more than a gentleman the way you dealt with it.
Dude you’re a class act and I respect that. You could have had the cop there waiting when they delivered. I hear you about at least paying for what they actually did but I think after you subtract what you paid them from your bill for their 2 week car rental they actually still might owe you the difference. Keep smiling stumbled onto you page I’ll definitely stick around
They skipped the prices so quickly knowing that none of us are actually gonna buy one 😂
Shocking repair/paint job. And TBH, I can't understand why you didn't report them to the police for unauthorised use of the car.
Maybe, the original accident was his fault. Maybe that's why he decided to save money and not get it fixed through insurance. Think about it... if he had reported it to the police, they surely would have investigated his claims, including the accident (that may have been his fault, which would be a reason for someone not wanting the insurance to know), which may have led to a whole bunch of new problems for Paul. Just because someone gets taken for a ride, doesn't mean they're fully innocent. ;-)
Paul you are so calm and collective. I bet off camera you may have swore a wee bit. Hope things get sorted .
I admire how calm you’ve been throughout.
They need naming and shaming as others have mentioned.
If they’re taking liberties with your cars then imagine what they’re doing with other customers vehicles.
Great video, shame you had to make it though.
How you can be so calm to them after what they done to you. Even to pay for bad work. Respect to you.
How you managed to keep your cool mate is beyond me mate. You had him hook line and sinker. They took the Mikey out of ya, and not paying the full amount is fair play
Kudos to you for the way you handled it. This is a test I personally would not have passed the way you did. Wishing you nothing but success in your business and that Gary will never leave you.
Any chance Paul, that they own Slap and Dash Auto Body and Paint? That guy was shifting about as you talked to him like a kid with a sling shot near a broken window. Hilarious and it proves my grandmothers advise to me. Always tell the truth. It's easier to remember than the lies. Absolutely priceless. You were more than fair and took the high road in the situation.
With what I’ve just watched, what a nice honest man you are, integrity,humble and a all round great guy you seem to be. Very good video and you dealt with the issue different to how a lot of ppl would have but this shows how as a person you are.
Keep the great videos coming 👍
It’s like an episode of “Columbo” 🤣🤣🇬🇧🇬🇧👍👍
I would of given them a bill for car hire
You know what's quite enjoyable about this video?.. is how you've reacted to this whole thing.. it's quite lovely. You handled it with grace and found the humor in it, and at the same time you've stayed respectful to them and revealed your principles protecting their privacy. Are people like this in the UK? I wish I'd see more of this in the USA. :) Cheers...
how you didn't throttle the little rat is beyond me. great video Paul.
To be completely fair I think they owed you for "car rental" all those days they were driving it around. But you are too kind and I think I learned a valuable lesson watching this video. Thank you.
Don’t think I would have paid them with brass washers Paul 👊👊
Very restrained Paul ! You present very well and are very level headed 👍
Despite the fact that I don’t think I could have paid them anything, you have nonetheless proved what a true gentleman you are. Very rare these days. Class - you cannot buy it 👍
It proves that if you're decent and honourable, people will want to do business with you. I'd buy cars off him - he's a gent!
Omg I’d have been fuming. You did have the last laugh when you told him you had known about his joyriding. How dare they disrespect you like that. Name and shame them. Great video 👍🏻
Only recently picked up on your channel, my absolute heartfelt respect and admiration to you Paul, I wish I had your temperament, my chest was pounding with anger watching this, I’d of only managed a couple of words with him before I’d of lost my mind and folded him in half, people like this need caging up.
The patience you have is unbelievable
I would loose my shit if they did this to my pride and joy
2 dislikes are from bill and Ben 🤣
And now their family and mates 😂
They downvoted because he paid. Bill and Ben probably laughing themselves silly at what they have gotten away with
You took this ordeal better than I would have. Fair play on you. Best wishes Paul
Gosh your a generous man, I would have printed out the travel log and given them a bill per mile travelled , and cost of refurbished wheel....
Great video. These guy's were left speechless and rightly so. How to kept cool while chatting with him is beyond me. A lot of people would have flown if the rail knowing what you knew about their joy ride etc..... 👍
You are a gentleman Paul. I wouldn't have paid anything considering they were using your car for their personal use. Top bloke
This is the first of your videos I've seen, RUclips recommended it. Judging from this video alone I think you're a very down to earth, generous guy. I don't think you should have paid them at all. They took proper liberties driving your car around like that & the bare faced lies !! You were very calm & collected when you confronted Ben, or was it bill 😂. You seem like a very decent guy.
Great video Paul, but what an absolute Liberty they took, personally, I would have knocked on their door of where the car was parked, asked for the keys and took the car back and told them to go fun themselves, but that’s not good content, yours was better. Loved the way the guy was completely stuck for words though 😂😂
Out of interest, why weren't these cowboys worried that you'd pick up on the odometer having 193 new miles on it since you saw it last? Did they just assume that you wouldn't notice? Or did they have some way of resetting/deactivating the odometer?
Because not everyone is gonna look at how many miles the car has done
@@francisuk1989 Bzzt wrong. Everyone, well "everyone-with-a-brain", records the kmilage (anyone with a smartphone can simply take a picture and that will have date time and location data, courtesy of the phone, eh).
I wouldn’t have paid them a penny! You did well to stay calm and present the evidence to his face in such a calm manner.
Your a very patient man, i wouldn’t of tolerated their disrespect for you & your car, i am sure that 99% of people would of named & shamed Bill & Ben the rip off men.
Personally after watching this whole video i have to say that i have total respect for how you dealt with this situation & constantly kept yourself calm & composed.
Stay safe my friend
That's a piss poor repair, but i can't understand why you wouldn't want to name n shame and save others from your experience
Legal reasons most likely
@@user-te1le7ck6b You can clearly see the guys face on the end video, just name them and he should have got money FROM them not paid them :D
name and shame
I think you’ve handled this like a gentleman. I know some people who’d have gone to town on this useless waste of space.
That was proper entertainment. I dont know how you did it but i loved the way you kept your cool and told him exactly as it was and that you had caught him bang to rights. Just goes to show that you have to be proper fussy with who you trust. That was outstanding detective work you did there. I just wonder how many other people they have done that to and the fact is they are more than likely still doing it.
What a diamond guy you are. Nothing but positive vibes and energy. If that was me I would’ve stuck it on him and caused more problems for myself. Hope it all works out for you.
Wow, smack down par excellence. What a complete dope these guys are, you had him on the ropes and he made himself look an absolute clown, well done Paul. 👍
This guy is too nice! That's a compliment well done to him
I hope they haven't done the repair with lots of filler instead of pulling the dent. Well done for the detective work and standing your ground.
Guarantee you that is full of filler. Probably have pulled nothing.
Well it only takes a magnet to find out!
@@andrewstones2921 and that is it. Correct.
@@jasabasenara8124 in the time scale they did the job it definitely seems that way.
@@andrewstones2921 definitely best to check hey.
Wow, what a patient and polite man you are to handle this in a very honest yet dignified manner! Most others would have notified the police or reported the vehicle stolen (which it technically was) especially since they gave you no location for their alleged workshop. I'm glad things worked out for you and hopefully they learned an expensive lesson.
I’m not going to lie Paul, I wouldn’t of paid them nothing. They took the mick so no money for them
Incoherent. Try again.
@@turbolevo8703 hahaha right? Like a parody
You're a good dude, people can watch this video and learn what to do in bad situations. Karma will definitely catch up with the scammer and blessings will definitely catch up with you.
Many Blessings Brother ✊🏾
Omg Paul can’t believe they’ve been driving the car . Glad you had it out with them he didn’t have a leg to stand on . You won’t be using them again. Look forward to seeing it painted professionally .
You are too kind. I would have revealed these people and never do business again.
The damaged wheel is because they drove it. The cost of that wheel probably would have reduced the amount I would have given because they joyride in my vehicle instead of working on it. Car sales have made you quite a bit of money is why you paid them what you did.
If you think about it they did good work and then took advantage of your kindness and generosity with pricing. Kudos!
Also been considering coming up with a tracker for my car, this has been an eye opener for the use of these devices. 👍👍
You have my respect. Your self control is mighty powerful mate.
Bravo mate, bravo!!!! Handled it like a true gent as usual. It's crazy the stunts people pull. I'd be surprised if they even own a car between them. Why bother when you can just borrow other people's all the time 🤬 You did the right thing not naming them and paying them something (however small) shows respect and dignity in the face of a complete moron! 👏👏👏
Paul..I'm amazed you have shown such restraint and control. If I had any idea that this was happening to my car I would have gone nuts and recovered the car immediately. That paint job is awful ,the prep is dire, no attempt to bend out and it stands out like a sore thumb. I would have paid the guy something...A well aimed slap
PAUL, I am so impressed with you as a person. Those guys did a very poor job yet, you STILL paid them something. That meant they covered their miserable costs without them seeking some revenge of sorts. You would make a great politician, diplomat, advisor etc., etc. In a court of law, those rogues would be paying you compensation for sure. I take my hat off to you sir!
As a automotive professional I enjoyed your video immensely. I must say you were a lot kinder than I would have been. Brazen in their thinking we’re going to abuse this owner and drive his cars wherever we feel like, and keep putting off the delivery date. Hopefully you taught them a lesson. Something tells me they do this to everyone and more likely than not will continue down that road. Just not in your car ! Haha. For years we’ve been trying to live down the bad reputation caused by these types of individuals. Taking advantage of peoples better nature. Bravo great entertainment, sorry it was at your expense..
When went to go and pick the car up, you should have turned up with an Enterprise vest and a clip board and inspected the car like they were handing back a hire car
Entertainment at it's finest. I applaud you for your patience and understanding. Not quite sure I could have been that nice, but you are the better person for such. Geez, I've been painting cars for 40+ years and don't believe I could have ever made that many excuses. Why spectro the finish, did the car not have RPO codes for the paint? When using an RPO code there is no need to run a spectro cam over the paint on a factory finish paint.
Glad you enjoyed it
Just wow. I was absolutely gobsmacked watching this video! I have to give credit where credit is due, you remained professional throughout this ordeal. How have you not sued this company?
Nearly 200miles added to the car and the workmanship was so piss poor. When i seen the wheel curbed I actually felt the pain like it was my own car and then the interior wow.
I would have gone straight to the police and had them charged so that they couldn't do this to anyone else! You had video and you had proof on your phone! You are a better man than I! Just stumbled across your channel and this is the first video I watched and I love it and I will be back!
What a couple of cowboys, good thinking to have the camera and devices inside.! Would love to see the video of the little trips they took 😂😡
Wow.....you are very patient! You are a good man dear sir!
This is disgusting! But well done for this! Could open a lot of people’s eyes to who they trust and so on!
I've not read any of the comments but you're a lovely guy and you've been soooooo very patient with this ordeal & amazingly accepting of that repair & their abhorrent behaviour... I am sorry to say but I think their work is wholly awful & totally unacceptable - the alloy wheel damage along with the unapproved usage - would have made me totally lose my sh*t! with them (you're a very patient man & total respect to you for that)! Your Wheel-arch liner is pulled back & damaged too plus there's over spray on the wheel arch & cleaning the residual abrasives from the seating trim is fundamental too. I would have the vehicle professionally repaired, along with the wheel repair & expected them to have paid you (inc. a mileage charge for the unlawful usage of the vehicle) but I expect that they would not have reimbursed you. Such a shame you've been taken for ride (as well as your car)...
You have been extremely generous there Paul, I’m sorry but even though they put a tiny bit of work in, they deserve nowt, using your car for their only personal needs is not on, you’ve got the patience of a saint 👍🏻
You are an impressive man Paul, I cannot believe you we're so good to these guys. An amazing level of self control and maturity shown, I don't think I could've brought myself to pay these dishonest bastards anything but at the same time with the way you dealt with I hope they learnt their lesson. We need more people like you mate.
Your a very reasonable guy, fair play to you Paul. I would have taken them to the cleaners
This is the first time watching this video, I have to say you are one of the cool brothers with a relaxed Calm attitude. I respect how you dealt with that dude. He's lucky you didn't go crazy on him, for as long they took your car. They've given their company a bad name. Thanks for sharing your experience. Peace ✌️ brother.
Absolutely brilliant Paul 😁😁
I admire your way of handling this, here in the states I am almost positive that there would have been a MAJOR MAJOR confrontation. Bravo for your grace.
You are too kind to these cowboys Paul. They should me named and you should send this to BBC Watchdog. Just imagine how many others have been cheated.. they will be doing this to you for years...
Damn I wish I had your level of patience and politeness. I would’ve billed them for every mile they drove and maybe even filed a lawsuit
I would hope that they would offer to replace the damaged wheel. Kudos for keeping it professional. Take care
Why would they offer to pay for the wheel? It's obvious they are cowboys and have no sense of trust or pride in their work
Amazing how composed you were and kept your cool for _so_ long. I might have been tempted to ask him why he thought you shouldn’t go to the Police to report the unauthorised use of your car
Shocking service and colour match. Glad you’re getting it sorted with Gary 🤞🏼
Paul, your are a very decent man and very mature and you've got a very high I Q, and you taught me a life lesson at 67, I wish I'd seen this vlog 50 years ago. 😊. I fly off the handle to quickly and get no where and always done. But not anymore, I'm going to inspire to be come a “Paul”. Great lesson. Strong Man.
Paul, I thought as I watched wonder if they would give you some feedback on the performance of the test drive. I would inform the council/Authorities as they are receiving money by fraud or scamming the public.
Paul, these bar stewards need to be charged with fraudulent misrepresentation and the public should be protected from them. do ‘em!
Awesome! I just love the way he just stands there as if he's waiting for the punch coming in on his nose 😆
Wow! What a pair of clowns! Great content Paul! Got them bang to rights!
That paint job is shocking and they had the cheek to say it had been blended! Unbelievable!
Glad you told them how it was going to be!
Them scratches on the wheels🤦🏽♂️….you have a big heart brother🙏🏾
Canny believe how calm you stay when confronting Ben ! I'd loose it big time & not pay him anything x
What a decent guy you are. I have to say, you’ve got 100 times more patience than me. I don’t think I could’ve held my tongue as long as you did there.
I would be sleeping with one eye open for a couple of months. Bill and Ben might come back in the middle of night via a visit from the petrol station.
Although they may want to, better sense should tell them not to dig themselves in more than they have already.
@@mrfoameruk these guys live 'at a caravan park' - there's a huge hint about what you're dealing with straightaway
How come u so calm, i would have been livid, wow i learnt to just take it easy by watching this video,