How can we connect to a wifi router in order to connect Ethernet only devices? Does it have wps? Do we connect via USB to the USB 3.0 port on the router?
Just got my TMobile T10 hotspost, the battery life is already half full upon opening it,(like in the video) when I plug in to charge it, I get nothing to indicate it's charging... just showing a half full battery. Will this happen until the half full battery is completely out of battery life...then will o be able to get a full charge?
Hey I got one of these my self and the little screen randomly stopped turning on the device still shows up on the WiFi list but the screen doesn't work to make matters worse the device was reset and now that the screen doesn't work I'm not able to put in the new password Any help?
@@johndeerbabeforeverSame. Mine just stopped working today, and I have school stuff to do! I've tried contacting T-Mobile, but they say they can't do anything because the hotspot was provided by my school, but I can't contact the particular section of the school that provided it, so now IDK what to do.
My hotspot just randomly stopped providing Internet. I'm looking at the settings on the web page, and on the tab for "SIM", it says my SIM is disabled. How do I unlock it?
Anyone know how to setup an static ip address for this hotspot? I'm on the phone with tmobile now. supposedly a static ip will let me connect it to the velop mesh system. thanks!
dont listen to tmobile, they just want your money, in order to do a factory reset you are going to pop off the outer back shell and locate a small black button on the back somewhere. now hold that button for a good 2-5 seconds. you should be good now if the device starts to restart that means it worked. hope this helps
what if the password that they provided on the box and on the screen of the t10 is incorrect when im putting on the phone? whats the best thing that i can do?
Hey Team Gala. Thanks for writing us. Sorry you're experiencing this issue. Feel free to reach out to our team of experts at www.t-mobile.com/contact-us
Hi, does tmobile t10 hotspot support usb c ethernet hub? I want to connect to my computer with a network cable and then use wired network because my computer doesn't support wifi.
I want a free one. Since i got 5G i guess i shouldn't want that at all. Now i need them to update the tower to millimeter wave (UC) in some places i get 5GUC but most places its either 5G or 4GLTE. I dont live in the city so data is slower than it should be.
Do we pay extra or can we use our unlimited from phone plan?
It went fast for a week then slow right after… does anyone have else have that same issue?
yes i do 2
@@robertocuebas4140mines worked for 2 days😢
I would like to try this out for my IRL streams.
Does the T10 Franklin have roaming so i can take it to a cruise without getting charged for the internet usage?
I need to buy the unlock code for my Franklin T10 please.
Did u get one?
Not every company supports hotspots tho. It’s not like a phone apparently, unfortunately
How can we connect to a wifi router in order to connect Ethernet only devices? Does it have wps? Do we connect via USB to the USB 3.0 port on the router?
My hotspot is connected but no internet. Does anyone know an easy fix?
Thanks for writing . For the best help, we recommend you reach out to our team of experts at www.t-mobile.com/contact-us
Can I connect my ring doorbell to this?
Bro this not working I try to turn on my hotspot not working the wifi slow
Can i take my t mobile sim card in my phone and put it in it and it work
this work with unlimited prepaid data plans and is this common to find in T mobile stores? Will need it as a tourist visiting the US!
Just got my TMobile T10 hotspost, the battery life is already half full upon opening it,(like in the video) when I plug in to charge it, I get nothing to indicate it's charging... just showing a half full battery. Will this happen until the half full battery is completely out of battery life...then will o be able to get a full charge?
Hi Nicki. Thank you for writing us. Please reach out to our team of experts for more help www.t-mobile.com/contact-us
T-Mobile 💕💕⭐️
💕💕💕
Does this thing offer 5G speeds???
4G LTE only hotspot
@@cdubed thank you,🗑
This one is 4G, but stay tuned!!!
Hey I got one of these my self and the little screen randomly stopped turning on
the device still shows up on the WiFi list but the screen doesn't work
to make matters worse the device was reset and now that the screen doesn't work I'm not able to put in the new password
Any help?
This happened to me too!! Were you able to figure out why that occurs or how to fix it ?
trying to add my velop mesh system to this hotspot. anyone know how? thanks.
When I notice the admin of this post barely replies to questions, I move on. ✌️
Anyone else having problems?
Yeah
Yes!!! At first I didn't but now I can't get the hotspot network to work on ANY DEVICE. it will be connected but nothing will load.
@@johndeerbabeforeverSame. Mine just stopped working today, and I have school stuff to do! I've tried contacting T-Mobile, but they say they can't do anything because the hotspot was provided by my school, but I can't contact the particular section of the school that provided it, so now IDK what to do.
Me, this 💩 is trash 🗑️
My hotspot just randomly stopped providing Internet. I'm looking at the settings on the web page, and on the tab for "SIM", it says my SIM is disabled. How do I unlock it?
How do I get this
Is there a 5g/uc one?
How do I reset all the users on it because someone is connected to it but I can’t find what is connected to it pls help ??🙏🙏
does that hotspot work for mexico?
Anyone know how to setup an static ip address for this hotspot? I'm on the phone with tmobile now. supposedly a static ip will let me connect it to the velop mesh system. thanks!
Thanks for writing. For the best help, we recommend you reach out to our team of experts at 👉 www.t-mobile.com/contact-us
I tried it and I had bad Wi-Fi
Me too. Even with extender
Like!!! 👍🏻👍🏻👍🏻
👍
I NEED one
low wireless strength wont connect to roku or alexa
I don’t like it I tried it and I had horribl
Why did T-Mobile stop using CoolSurf
Mine worked great for 2 months now its stuck in roaming mode
Mine won't allow Internet access for any of my devices, even though it says they're connected.
@@jorienwachukwu466did you find any solutions?
It stays on the welcome screen and won't work
except it's the slowest hotspot in th world
I put the sticker on the device.
I'm a Sprint customer I pay a lot on my phone 144.00 some time I payed 200.00 need hotspot Device
What’s The Website and you paste it
My Nat type doesn't work
I just bought one from the store, I set it up and everything but it says I have no internet connection with it
Gotta pay
Fr
How to fix if not charging
Yo
how do you type in the admin password to change settings?
Thanks for reaching out. For the best help, we recommend you contact our team of experts here: www.t-mobile.com/contact-us
the default username is admin and the default password is also admin
Which is best extender to use with T Mobile’s Franklin T10 7829 Hotspot?
Show it to me.
How do I do a factory reset?
Thanks for writing. For the best help, we recommend you reach out to our team of experts at www.t-mobile.com/contact-us
dont listen to tmobile, they just want your money, in order to do a factory reset you are going to pop off the outer back shell and locate a small black button on the back somewhere. now hold that button for a good 2-5 seconds. you should be good now if the device starts to restart that means it worked. hope this helps
Wi-Fi was so bad
Exactly!!
if you would like to fix it, go to the settings and change the band frequency from 2.4g to 5g, it fixes it and makes the range go farther
@@Cool-yoit still sucks ngl
what if the password that they provided on the box and on the screen of the t10 is incorrect when im putting on the phone? whats the best thing that i can do?
Hey Team Gala. Thanks for writing us. Sorry you're experiencing this issue. Feel free to reach out to our team of experts at www.t-mobile.com/contact-us
Why is the LTE replaced with R
R meaning roaming
@@billg1618 ik but why is it like that
wow how yesterday
Hi, does tmobile t10 hotspot support usb c ethernet hub? I want to connect to my computer with a network cable and then use wired network because my computer doesn't support wifi.
Hi Jerry. Thank you for contacting us. Please contact our team of experts for more help www.t-mobile.com/contact-us
yes, just use a usb-a cable to usb-c cable because the t10 has a usb-c cable on the side
How much is service on this device and is it limited service ?
Hi Kenneth. Thanks for writing us. Feel free to reach out to our team of experts for more help: www.t-mobile.com/contact-us
I want a free one. Since i got 5G i guess i shouldn't want that at all. Now i need them to update the tower to millimeter wave (UC) in some places i get 5GUC but most places its either 5G or 4GLTE. I dont live in the city so data is slower than it should be.