Leadership Styles, Finding Purpose and No Blame Culture in F1 | Toto Wolff

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  • Опубликовано: 7 сен 2024

Комментарии • 204

  • @MUQTASID51
    @MUQTASID51 4 года назад +378

    Toto should write a book on business principles and best practices

    • @jason9875
      @jason9875 4 года назад +2

      MUQTASID51 yes

    • @MercedesAMGF1
      @MercedesAMGF1  4 года назад +64

      That would be a must-read!

    • @kirdnehh
      @kirdnehh 4 года назад +1

      MUQTASID51 my god yes

    • @gradinzuzi2536
      @gradinzuzi2536 4 года назад +3

      he has a lot of good interviews online, his one with Nico is really good

    • @MrCacoluna
      @MrCacoluna 4 года назад +2

      Totally agree! The reason why the team is so successful for so long term is his leadership model. Putting the right people at the right places is the most important thing.

  • @yoshidasaki17703
    @yoshidasaki17703 4 года назад +241

    *No table were harmed during the filming*

    • @MercedesAMGF1
      @MercedesAMGF1  4 года назад +36

      Well...
      Jks - they weren't harmed!

    • @yoshidasaki17703
      @yoshidasaki17703 4 года назад +6

      @@MercedesAMGF1 ❤️❤❤️❤❤️❤❤️❤😍

    • @sakosan547
      @sakosan547 4 года назад

      Oh no no no don't remind me of that doujin

    • @ramonruegg8653
      @ramonruegg8653 4 года назад

      😂

    • @pharoh67
      @pharoh67 3 года назад

      Classic 😅😅😅😅😊😅😊😅

  • @keerthisagar2200
    @keerthisagar2200 4 года назад +254

    Can you guys do a documentary where Toto talks about everything that makes him Toto Wolff ?
    I don't know if you know this but he has got almost as many fans (if not more) as Lewis.
    Thanks..

    • @MercedesAMGF1
      @MercedesAMGF1  4 года назад +32

      Thanks for the suggestion!

    • @madhanravi6036
      @madhanravi6036 4 года назад +11

      One of the most effective boss on the planet!

    • @robbietitus
      @robbietitus 4 года назад +3

      there is no content featuring toto that i wouldn't watch. great suggestion

    • @kaustavchakraborty8773
      @kaustavchakraborty8773 4 года назад +5

      Watch the podcast of toto on nico rosberg's channel..... he told a lot about his life there!

    • @carlosengu
      @carlosengu 3 года назад +3

      @@MercedesAMGF1 Still waiting! :)

  • @raduvlase
    @raduvlase 4 года назад +21

    13:01 "When you stay on top of the mountain, the view is great, but it's very lonely" - one of the best quotes I've heard in a while.

  • @djokernolecristi3279
    @djokernolecristi3279 4 года назад +98

    I like the way he talks, his leadership, and on a funny side, his sound too (that Arnold Terminator style) :)
    He is a man of great knowledge, he gives a lot of credit to the guys back at the factory, he encourages his staff to be innovative, to stay on their toes all the time. He lifts their spirit. Fantastic motivator. Knows when it's time to be funny, knows when it's time to be sharp and demanding. I think every born leader should have the qualities that Toto has. Cheers, guys. Thx for the video !

    • @MercedesAMGF1
      @MercedesAMGF1  4 года назад +12

      Thanks for the lovely comment and the kind words about the video 😊

    • @siletamus2016
      @siletamus2016 4 года назад +2

      There's a documentary somewhere where he talks about how started selling candles. It's amazing how he had to become creative when his father died. Very inspiring

    • @Gregory637
      @Gregory637 3 года назад

      @@siletamus2016 The one with Nico Rosberg!

    • @siletamus2016
      @siletamus2016 3 года назад

      @@Gregory637 I think it was just one on his own. I think it's called "How Toto Wolf became rich" or something like that

  • @enzoma7253
    @enzoma7253 4 года назад +39

    It's always so reassuring to listen to Toto speak.

    • @pelinelden
      @pelinelden 4 года назад +1

      Indeed...

    • @hrhKR
      @hrhKR 4 года назад

      Well spoken man.

  • @MercedesAMGF1
    @MercedesAMGF1  4 года назад +128

    Be sure to watch right to the very end 😂

    • @Samson44444
      @Samson44444 4 года назад +1

      we miss you guys so much! hope to see you on a track doing what you do best not too long from now

    • @anurag2009
      @anurag2009 4 года назад +1

      😂😂😂😂
      That's called a nice exit.

    • @dipo4life2010
      @dipo4life2010 4 года назад

      He did it on purpose! 🤣😂

    • @JoeyIndolos
      @JoeyIndolos 4 года назад +1

      Mercedes-AMG Petronas Formula One Team LOL An ending worthy of a Marvel movie 😄

    • @rrzx14
      @rrzx14 4 года назад

      Oops!!

  • @jason9875
    @jason9875 4 года назад +45

    I wish he would write an autobiography, not just about his life in F1, but before that in investing and his early racing experience

  • @andycrute7350
    @andycrute7350 4 года назад +34

    The guy is a legend, he’s a true great of f1

  • @georgevellanikkaran7079
    @georgevellanikkaran7079 4 года назад +11

    Spot on Toto “rough seas make a better sailor.” !

  • @theundeserver
    @theundeserver 4 года назад +26

    This was great! I'd love to see the same with James, Rob and other leaders on the team.

    • @MercedesAMGF1
      @MercedesAMGF1  4 года назад +6

      More episodes to come! And more new series to come!

  • @mediakomunika7896
    @mediakomunika7896 4 года назад +3

    Toto wolff is totally PERFECT. Mercedes team is very lucky for having a leader like him. He was born to be a leader in a team/organization indeed. Not only his team, his wife and kids must be lucky for having a husband and father like Toto Wolff, a handsome man, smart, work harder person and all of positive things are in this guy.

  • @VolleyballExplained
    @VolleyballExplained 4 года назад +3

    Guys, I'm a Ferrari fan since 1998. More than 20 years and counting... And listening to Toto is my meditation. I believe that says it all. I've listened to his podcast with Nico maybe more than 50 times...

    • @VolleyballExplained
      @VolleyballExplained 4 года назад

      @Samanthaflower Honestly, I believe that Mercedes fans and Lewis' fans have a particular reason for not liking Nico. You have your right, I'm talking only about the content of the podcast of Toto there which is brilliant.

  • @damot1051
    @damot1051 4 года назад +5

    So many people say that F1 has been boring the past few years because its always Mercedes in front....that's not the fault of Mercedes. If other teams were as organised, empowered, developed the talent like Mercedes do and were led by a fantastic manager (in Toto), maybe they would be more competitive. Of all the leaders who I find inspiring, Toto is one of the top ones.

  • @razvansuta7122
    @razvansuta7122 4 года назад +7

    Toto, we really need a biography from you and a book on leadership 💪

  • @johnfallon6828
    @johnfallon6828 4 года назад +4

    The guy is brilliant. Love listening to his wisdom about life in and out of F1.

  • @byrong1561
    @byrong1561 4 года назад +6

    Such a smart and articulate guy. I can totally see him running F1 one day.

  • @tedwilson2510
    @tedwilson2510 4 года назад +2

    I don’t think I’ll ever get bored of listening to Toto. You’re always learning something new by listening to him. He’s so knowledgeable and very wise

  • @maryrabelo.s.wagner8346
    @maryrabelo.s.wagner8346 4 года назад +11

    For a world with more leaders like Toto!
    [Gosh, I've really been waiting for this moment... ]
    Congratulations on your conduct, a perfectly professional attitude in the face of the most diverse hardship and, most of all, your sense of collectivity- increasingly indispensable nowadays.
    Du bist ein echter Boss, Maan.
    Respekt dafür!
    P.S. Can’t wait to see you slamming tables again. 👊🏻😉

    • @maryrabelo.s.wagner8346
      @maryrabelo.s.wagner8346 4 года назад +1

      The KitOwl No. It means that he’s sufficiently determined to get around any kind of difficulty.

    • @pharoh67
      @pharoh67 3 года назад

      😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂 on the p.s can't wait to see you slamming tables again

    • @maryrabelo.s.wagner8346
      @maryrabelo.s.wagner8346 3 года назад

      @@pharoh67 👊🏻😂🤦🏻‍♀️

    • @pharoh67
      @pharoh67 3 года назад

      Acc Very funny and correct

  • @bbnCRLB
    @bbnCRLB 4 года назад +6

    I feel like I know Toto as a person but each time I feel that way, I remember I'm just a freaking stranger to him. He may even snub me if I ever get a chance to come close to him. And same applies to Lewis. That will really break my heart.

  • @alexandrejgcruzfilho9105
    @alexandrejgcruzfilho9105 4 года назад +1

    I think that considering Formula 1 as a platform where leadership in crisis, quick-decision making, long-term planning, avant-guard technologies, limited supply of high-skilled professionals, and so many other facets of this fascinating environment play a part, it´s great to hear someone successful like Toto speaking. I hope we have more of this, I really enjoyed watching this. Thank you very much!

  • @MiguelMedV
    @MiguelMedV 4 года назад +2

    I mean, I'm not a *_DIE HARD_* Mercedes F1 fan, but sure I do admire you (also Niki Lauda is my all time favourite F1 driver), and sure I loved this interview with the Tablenator Leader. Good Principles/Values he have, good Record he holds to prove that!...

  • @kevinwoodsofficial
    @kevinwoodsofficial 3 года назад +1

    This man pretty much single handedly generated my interest in F1. Such a dude across the board 😎🤩👌🏻

  • @kyledammann4284
    @kyledammann4284 4 года назад +3

    Reading the comments. Toto is so cool even the Internet has no bad things to say about him.

  • @xaceffulgent
    @xaceffulgent 4 года назад +5

    is there more of this? we need much more of this. masterclass in leadership from toto

  • @guilhermerossler7208
    @guilhermerossler7208 4 года назад +2

    I would like to ask the best books Toto Wolf indicates, please? About leadership, financer and/or psychology.

  • @elhadjiamadoujohnson4166
    @elhadjiamadoujohnson4166 4 года назад +31

    “I never had a boss”, that’s gangster!!!

    • @nicolelau
      @nicolelau 3 года назад +2

      He need no boss cuz he's a lone Wolff lol

    • @boanstvanov1057
      @boanstvanov1057 3 года назад +1

      I think that is not true beacuse in the podcast with Nico he said that at 19 years old he got a job in a bank in Poland as a traniee.

  • @klater5842
    @klater5842 4 года назад +2

    Toto is genuinely my hero

  • @pelinelden
    @pelinelden 4 года назад +6

    Awsome, I've never get bored to listen Toto. Thank you so much for this good video...

  • @derrickf711
    @derrickf711 3 года назад +2

    Everyone should have a boss like Toto!

  • @stephaniegough4854
    @stephaniegough4854 2 года назад

    I could listen to Toto all day, he has such gracious leadership philosophy that encompasses strong values and determination. He created the right equation (employees need empowerment and a safe/thriving environment) leading to Mercedes success.

  •  4 года назад +2

    Action speaks louder than words. Thank you for your leadership!!!

  • @patbakshis2522
    @patbakshis2522 4 года назад +27

    It goes even beyond the "no blame" culture. He instinctively inserts himself between the team and anything unpleasant going on in the press. If you want to alienate Toto, single out one of his team members to abuse.

  • @chriscooper1391
    @chriscooper1391 4 года назад +2

    Toto exemplifies the key skills and lessons learned of anyone who has successfully led a multi-disciplinary team. Having been thrust into this, all too rare form of team, myself at an early age it is a style of leadership not taught in any formal management training. In my experience few are actually capable of doing it successfully compared to the number who think they will be good at it. Having an ego big enough to be small is one of the key traits and Toto shows this in his words and deeds. You know like Jurgen Klopp that his team LOVE working with him.

  • @circuithawaii9377
    @circuithawaii9377 4 года назад +1

    This was a wonderful interview by Toto. Thank you for taking the time out of your day to spread some pearls of wisdom. Very inspiring. We have enjoyed following Mercedes' exploits on F1: Drive to Survive. Toto comes across as a strong and intelligent leader. Enjoy your time with your family.

  • @LeoCharles
    @LeoCharles 4 года назад +1

    You are amazing, Toto. Congrats on your success, you inspire many people to succeed and be strong everyday! Cheers and be safe!

  • @Vin3do
    @Vin3do 4 года назад +13

    "When one of us would be sidelined completely, the rest of the PACK would pick up the ball" - He even speaks like a wolf

  • @EsPpY
    @EsPpY 4 года назад +5

    Please don't leave, Toto!

  • @Scarlettekkk_-
    @Scarlettekkk_- 4 года назад

    I use Mr Toto’s advice for my Netball Club here in Sydney Australia which I coach junior and senior ladies and it has really helped myself build confidence, make new partnerships with sponsors, give guidance/leadership to my club staff and team. I would love to hear a Podcast from Toto or maybe a Book on Business Principles in racing that can add to every day life situations. Thank you for sharing with us I look forward to more videos. Stay safe during the Pandemic everyone 🖤

  • @yogatanaya6833
    @yogatanaya6833 2 года назад +1

    I learned about project management skill from Toto a lot, eventho i am Redbull and Ferrari fan :)

  • @douglashenriquescherer8864
    @douglashenriquescherer8864 4 года назад +4

    Toto is a legend. Thankyou.

    • @MercedesAMGF1
      @MercedesAMGF1  4 года назад +3

      And you're a legend too, thanks for the awesome comment

  • @MohYYC
    @MohYYC 4 года назад +3

    I just like this guy! Great leader!

  • @a8solut
    @a8solut 4 года назад +1

    Probably one of the best videos I’ve watched in a long time! Really needed this while planning getting my business back on track after all this is over!!

    • @MercedesAMGF1
      @MercedesAMGF1  4 года назад +3

      Wow, that's such a lovely comment, thank you so much! 😊

  • @ReadyPirate01
    @ReadyPirate01 3 года назад +1

    What a great interviewer!

  • @ChristopherDeutschler
    @ChristopherDeutschler 4 года назад +1

    Toto Wolff for President! Great interview.

  • @paulb2022
    @paulb2022 3 года назад +1

    Love listening to this guy

  • @jazzman3508
    @jazzman3508 4 года назад +5

    You guys at Mercedes are awesome! I'm really interested in how the Team works and how things are done at Mercedes

    • @MercedesAMGF1
      @MercedesAMGF1  4 года назад +3

      Stay tuned then, we have more videos to come, with our senior management

    • @pharoh67
      @pharoh67 3 года назад

      Acc correct

  • @eea1119
    @eea1119 4 года назад +2

    Toto should write a book about his career and what built his character

  • @davest.clarejones930
    @davest.clarejones930 4 года назад +1

    I have a great respect for Toto. I've hung on to every word of this interview. There is one section I'd like to drill down into and it's the no blame attitude. How can one maintain the no blame attitude if there is a specific person to blame. I would like to personally ask him what is his thoughts on that

    • @raydavison2972
      @raydavison2972 4 года назад +1

      Change your mindset. It's not that there is someone to blame it is that there is a cause that can be corrected and therefore eliminated in the future. If you focus on the cause and not the person then people will volunteer the information about the cause. Do you hide the information when you make a mistake?

  • @chipkankel4073
    @chipkankel4073 4 года назад +4

    Please never leave Mercedes, Toto!

  • @younguno8817
    @younguno8817 4 года назад

    Really enjoying this series gaining more insight into the core of an F1 team. Also, cheers to the interviewer for asking great questions!

  • @curtisboulton5410
    @curtisboulton5410 4 года назад +1

    Exquisite video, insightful & intriguing, ‘defining a core objective’ there is a eminent well documented purpose, exhibiting the dedication and desire resulting in cohesive and cascading deliver of empowerment, the forefront principle with no blame culture in delivering this success of this team, everyone is settled and recalibrated in fulfilling the principle of everyone striving in same trajectory! This video is an excellent example of building a team!

  • @tmmason10
    @tmmason10 4 года назад +1

    This is fantastic, and would love more of this from Toto.

  • @justinsmith7416
    @justinsmith7416 4 года назад +8

    804 likes, 2 dislikes. That speaks for itself.

    • @MercedesAMGF1
      @MercedesAMGF1  4 года назад

      😁😊 thanks for all the likes, guys! We really appreciate it ❤️️

  • @siletamus2016
    @siletamus2016 4 года назад +1

    I love Toto

  • @Blaque_Magick
    @Blaque_Magick 4 года назад

    After this interview you are now my favorite Toto! (Surpassing the band and Dorothy's charming companion)

  • @kevinmurimi42
    @kevinmurimi42 4 года назад +2

    Toto you're the best!!!

  • @krishnateja3792
    @krishnateja3792 4 года назад +1

    No wonder Mercedes is topping the F1 with such an extraordinary principal on board!

  • @Verybadbiker
    @Verybadbiker 4 года назад +8

    While at Haas it's a blame culture and they wonder why that team struggles so much

  • @gregorymendyka
    @gregorymendyka 4 года назад

    Very wise man. Greetings from Poland

  • @t3b0g0
    @t3b0g0 4 года назад +1

    Great questions

  • @rosemaryhill8804
    @rosemaryhill8804 3 года назад +1

    Right on! I love SEEING Toto! Handsome man! lol.

  • @eli6322
    @eli6322 4 года назад +2

    If someone ever writes a decent biography about Toto, I’ll be the first to buy it !

  • @xavierpena5139
    @xavierpena5139 4 года назад +1

    Awesome content. Thanks to Toto for sharing!

  • @mbcmediagrupcorp3602
    @mbcmediagrupcorp3602 4 года назад +1

    Thaks you toto

  • @sakibshadman1448
    @sakibshadman1448 4 года назад

    It’s Incredible how Toto and KLOPP (Liverpool Manager) has the same philosophy of Life and ‘Creating a winning culture’.
    Incredible minds do think alike.

  • @DirtyJokesFan
    @DirtyJokesFan 4 года назад

    It’s all about that post credits’ scene😄. Could have easily been deleted out of existence but wasn’t. Salute!

  • @ShunOkamotoMusic
    @ShunOkamotoMusic 3 года назад +1

    Sending much love to you guys! :D

  • @8688nick
    @8688nick 4 года назад +1

    When this man speaks, *I listen*

  • @gp13x25
    @gp13x25 4 года назад +1

    I love Toto and f1

  • @briankelvindiffey3006
    @briankelvindiffey3006 4 года назад

    words of wisdom from both sides, great to here,and would love to hear more Interviews like this...epic

  • @B-A-T-M-A-N-72
    @B-A-T-M-A-N-72 3 года назад

    I would highly appreciate to have a discussion with Toto and Jürgen klopp about Leadership although nearly everything about their opinions are already online but would be interesting anyway

  • @MitchWebb94
    @MitchWebb94 4 года назад

    He just bought some shares in Aston Martin this morning (around 5% of Aston Martin prior to AM's rights issue diluting this down to 0.5%). This is claimed as a purely financial investment, but coupled with the previous rumours of him moving to Aston Martin I think we should take this as a key sign of:
    Toto moving to AM (with Stroll's financial backing, they could very well be the next big team);
    Lewis spending his swansong outside of Mercedes (he is waiting on Toto's move before his own).
    Neither would happen until at least the 2021 season although with the ongoing global situation this is more likely 2022.

  • @joseluque4094
    @joseluque4094 4 года назад +27

    After listening to Toto I think we all know the secret recipe for success of Mercedes AMG.

    • @i7460
      @i7460 4 года назад +2

      Hard drugs isn't it ?
      It has to be hard drugs

    • @MiguelMedV
      @MiguelMedV 4 года назад

      @@i7460 _Bruh..._

    • @ragestuffin
      @ragestuffin 4 года назад

      and maybe some table slamming

  • @vivianneciani3096
    @vivianneciani3096 4 года назад +2

    Toto Wolff is so gorgeous it's a pleasure to watch him on TV. I hope Lewis Hamilton will start racing very soon. 🇨🇦🍁

  • @Ucranianooo
    @Ucranianooo 4 года назад +2

    I need Toto to organize my life.

  • @silvenshadow
    @silvenshadow 4 года назад

    Awesome interview. Thanks guys! Best wishes of a great season

  • @sailenkatel3436
    @sailenkatel3436 4 года назад +2

    Thank you Mercedes for these insightful videos. I promise to buy one of your road cars once I earn enough money. Oh well who am I kidding 😁

  • @MckroStudios
    @MckroStudios 4 года назад +5

    Awesome !

  • @anasshaik0510
    @anasshaik0510 4 года назад +1

    I would love to see a video chat between James and Valterri

  • @AkashYadav-kp6hi
    @AkashYadav-kp6hi 4 года назад +2

    Hearing news that Toto might retire from Mercedes. I swear, that would be a wooden stake, dipped in Scorpion poison, piercing through heart.
    If there is ever a choice to elect a leader, Toto is the man.
    Can't see F1 without him and Lewis at Mercedes.

    • @MercedesAMGF1
      @MercedesAMGF1  4 года назад +2

      Don't believe everything you read on the internet 😉

    • @AkashYadav-kp6hi
      @AkashYadav-kp6hi 4 года назад

      @@MercedesAMGF1 I seriously hope that I read a wrong info. Not asking much but a dozen more titles should help us fans calm down a bit :)

  • @elpennywisefromouterspace
    @elpennywisefromouterspace 4 года назад +31

    It looks as if he has his computer on his lap, probably because his table is under heavy repairing.

  • @WayneRigley
    @WayneRigley 4 года назад +2

    Toto, I want to feel connected too.. how about you give me a call? Lol worth a shot. Wishing you and your entire family wellness

  • @sof7139
    @sof7139 4 года назад +2

    Very helpful video thank you!
    P.s make sure the budget goes to the car and not tables 😂

  • @Rishab12312
    @Rishab12312 4 года назад +1

    This was incredible Mercedes

  • @sdcraig
    @sdcraig 4 года назад +2

    Why no discussion about Mercedes F1 contribution towards the NHS?

    • @elhadjiamadoujohnson4166
      @elhadjiamadoujohnson4166 4 года назад

      Stephen it’s not necessary. If you do good, you do it for the sake of GOD ALMIGHTY. HE knows everything.

  • @arunsvarma9947
    @arunsvarma9947 4 года назад +1

    How can , I a person from india where the exposure to technical side of motorsports is very less, reach into the f1 power unit development team ?
    PsI tried applying to all the teams but not getting accepted since i dont have right to work in UK.

  • @michaelschneider1365
    @michaelschneider1365 4 года назад

    Be safe can’t wait for racing to come back. Keep up the great videos

  • @YSapphireGroup
    @YSapphireGroup 3 года назад

    Love love loooove Toto!!!!! I want to work with him soooo bad!!!!

  • @awakenthegreatnesswithin
    @awakenthegreatnesswithin 4 года назад +2

    Mercedes = Winners 😃

  • @josiahboatengmyrie
    @josiahboatengmyrie 4 года назад +1

    Toto is the 🐐 don’t @ me

  • @timwnkl
    @timwnkl 4 года назад

    A german or english Podcast from Toto would be nice

  • @filmandfirearms
    @filmandfirearms 4 года назад +2

    I doubt there are any Ferrari fanboys watching this video, but if there are; this is why you are falling behind while Mercedes becomes more and more dominant. This is why you had to cheat just to be runner-up while Mercedes pulls away and Red Bull closes in. I am not a Mercedes fan, but I know why they're winning and I respect them for it

  • @JohnAxelAbel
    @JohnAxelAbel 4 года назад

    He needs to author a book on leadership

  • @ferrariman7695
    @ferrariman7695 4 года назад

    Like all your videos and it's the best

  • @vladimirdelcid4055
    @vladimirdelcid4055 4 года назад

    You should make a book about achieving this kind of succes, if You do so, advise us to buy it!!!

  • @mmilelehloenya5161
    @mmilelehloenya5161 4 года назад

    thanks for this Toto.

  • @hfislwpa
    @hfislwpa 4 года назад

    What a great video, thanks for sharing!

    • @MercedesAMGF1
      @MercedesAMGF1  4 года назад

      And thanks for the comment, we appreciate the support

  • @kiranbabu3426
    @kiranbabu3426 4 года назад +5

    Jean Todt vs Toto Wolff
    6 - 6

  • @adriancnolan
    @adriancnolan 4 года назад

    Thank you Toto, very interesting to have your insights.

    • @MercedesAMGF1
      @MercedesAMGF1  4 года назад

      Glad you enjoyed the video, Adrian

    • @adriancnolan
      @adriancnolan 4 года назад

      @@MercedesAMGF1 Thank you for noticing. Toto’s “no blame culture” is interesting to me as it aligns with my approach. Recently a manager who reports to me overspent their approval limit by 4.5X. When I was speaking to him about it, I could tell he was tense, so I said, “Name, you know me. I want to work on a no blame basis. Let’s look at the process so we can see what happened, so we can get a better process for the future and get a better result next time.” Instantly his shoulders relaxed and he opened up. The reason for the expense was legitimate, so we discussed more appropriate processes for the next time. End result; a team member who was respected, trust built and a better process for the future.
      Due to COVID-19 layoffs, I’m working on a leadership course. The proposition is that character is foundation to leadership behaviour and seeks to enable participants to direct their character. If you are interested, contact me. Thank you again.