Love the Monogram Series. Have owned Advantium 120 oven and Trivection oven since 2007 and will replace with updated models of each when they begin to fade, still going strong in 2022 !
They are still beautiful, but Monogram quality and support have taken a nose-dive since being acquired by Haier. We've been unable to use our Advantium Microwave close to 6 months now waiting on a replacement door. Do a quick search and you can find many horror stories of 1-2 year old microwaves needing to be replaced or requiring $1000+ repairs.
Hello Anna. We are so sorry this has happened to you and your concern. We understand the frustration and inconvenience this has caused you. Please reach out to us in DM or PM with your name, address, area code and phone number, complete model and serial numbers from interior rating plate and service confirmation number if you have had service out. We look forward to hearing from you soon. Stay well. GA
Love the Monogram Series. Have owned Advantium 120 oven and Trivection oven since 2007 and will replace with updated models of each when they begin to fade, still going strong in 2022 !
They are still beautiful, but Monogram quality and support have taken a nose-dive since being acquired by Haier.
We've been unable to use our Advantium Microwave close to 6 months now waiting on a replacement door. Do a quick search and you can find many horror stories of 1-2 year old microwaves needing to be replaced or requiring $1000+ repairs.
Monogram Adventium spinning tray caused serious sparks inside while in use, very dangerous. Stay away for spending $6000, it is a fire hazard.
Hello Anna. We are so sorry this has happened to you and your concern. We understand the frustration and inconvenience this has caused you. Please reach out to us in DM or PM with your name, address, area code and phone number, complete model and serial numbers from interior rating plate and service confirmation number if you have had service out. We look forward to hearing from you soon. Stay well. GA