Customers should expect outages for multiple days, CenterPoint says
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- Опубликовано: 22 июл 2024
- A top CenterPoint Energy official advised Houston-area customers to expect multiple days without power after Beryl's devastation.
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absolute trash! This was not a major CAT 3 storm ..... BS!
This just a tropical storm not even CAT 1 and Outages for multiple days!! Embarrassed
It became a category 1 before landfall...it was a "weaker" hurricane but still a hurricane..
Doesn't change the fact our grid and center point are trash@@yenchinh5386
Right? Seems like everything turns Houston into a 3rd world country.
Right I won’t be staying for any thing else here , you’d think it was a cat 6, smh
I leave for miami today. Goodluck midtown houston
Because Centerpoint never is prepared or ready. This company is the “gaslight” company of the century.
Incompetent people everywhere and no consequences
The press release where they told people to prepare accordingly for extended outages made me laugh out loud. I wonder who else should have been prepared. Absolute clown world sht we’re living in.
As usual they never read
After the big windstorm a few weeks ago. I hear them say they're going to up rates to pay for repairs. So, I call to get the trees trimmed in my neighborhood because the lines run right through the trees. But, they tell me I need a specific address instead of a location where an entire street needs trees trimmed. No surprise, power is out again.
You can't be using 'gaslight' for everything homie 😅
Very fast to cut power when bill is paid late but not fast enough to get they ass to work 🤦♂️ what a dam shame
Yep. After DECADES of storms affecting the Gulf Coast, the electrical grid is still not hardened against damage and remains a complete joke.
Where on earth is a grid hardened against a hurricane? Not in Florida. Not in the islands. Not in Mexico. Nowhere because it is not possible.
@maggie2sticks717 No, but texas having its own independent power grid really doesn't help.
You win the internets today 😅
Centerpoint does not do nearly enough to keep trees trimmed back from lines and the city is even worse in planting trees directly under power lines and failing to stop people planting trees in utility easements.
ABBOTT... Texans.
Are a never-ending parade of stupid.Remember that NAME ABBOTT... Texas elected this moron.
I'm sure he'll blame somebody else.Probably the immigrantS and then ship to new york
Restoration plans
Honey we way past plans
It’s time for action
Like yesterday lady
Time for some action the best song wver
Y’all do not ask the correct on purpose. Why does the 4th largest city deal with this every storm? Am I the only one that knows “ounce of prevention is better than a pound of cure.” This is ridiculous Houston, no excuses.
Wow. IT WAS BETTER TO NOT KNOW AT ALL!! This is so expected. This is NOT acceptable..they are asking for chaos in all forms. You can’t make a statement like this to desperation.
Not one truck in the city a day later smh
None in Galveston either🤬🤬
I've seen 2 in 2 and a half days...
I drove around a little last night and didn't see any either
About 30 trucks outside of krogers in Richmond and around 20 outside of Walmart in Richmond
About 30 trucks outside of krogers in Richmond and around 20 outside of Walmart in Richmond
I am grateful that being hot, having my flowers ripped to shreds, food going bad that I just bought Saturday and not being able to work are my only issues. I know it could be worse, as some people have lost much more, but it's still hard.
Centerpointe should have been better prepared. They knew for days before it happened today, that is was headed directly for Houston. It's been all over the news, and the letter that Centerpointe put out today on their website was nothing but excuses. Shame on you! Telling us to be "prepared" when that's what you should have been telling your technicians.! People could die due to your negligence! Karma never loses an address, that goes for Companies too!
Living in a major hurricane/flood zone with poorly managed power grid and relying on government response, reduce your dependency on the system. I learned after the blizzard to have preparations for everything. Solar powered coolers and water storage units exist for a reason
I have been on 2920 all day. There has been no one, not a single assessment vehicle, no tree removal crews, and no line crews period. I don't believe they have 11k workers ready. They are doing everything last minute to save money.
Most businesses still closed in Galveston. Not one center point truck
Spring & Tomball seemingly are being put last not much even happened I believe our power was cut off
are you surprised? Greedy CEO and Execs would rather wait until the last minute to save pennies instead of actually helping their customers.
As I like to say, "Greed Kills All".
There is ZERO excuse for the lack of rapid response. Resources should have been in place.
What resources? You know where all the resources went.
@@robymaru03the resources I am referring to are additional lineman and electricians and leadership. Do I know where they went? No. I know it wasn’t here because I just watched this video and read a few articles about it. Your question seems to be a bot glitch or something because it makes no sense to ask it. Lol
Exactly and where the health are our government leaders???? Same BS as the freeze
Call governor hot wheels or Cancun ted
@@richardmesser1091ok. You call your mom.
Center point needs to get to work ASAP!!! Imagine all the senior citizens or sick ppl who need there medications cooled!!! This is life or death!
They are working 24 hours a day. What more can you expect?
@@maggie2sticks717no they're not, center point refuses to pay overtime even when it is absolutely necessary.
The seniors, disabled and sick should have already been moved to hospitals and community centers with extra assistance for them. These ppl are notified prior to the emergency to evacuate to a center or hospital. If they choose to strand themselves no one should be expected to endanger themselves. Until the water recedes the tree and clean up crews can’t even get in. Are you expecting dive teams to cut brush underwater? What part did you not understand when you were told to gather supplies for 3-5 days possibly longer? That included generators, gasoline, propane, charcoal briquettes, any other energy needs like batteries, fans, window unit ACs, non perishable food items, first aid and your pillow.
@@maggie2sticks717literally haven’t seen a single truck since the storm, but that’s okay not like they KNEW, for over a week that beryl could make impact and after the derecho you would think they learned how easy it is for the power to knocked out. This was poor planning on their end and now they are trying to do damage control. Only issue I have is how much work will they allow the crews to do in this blistering heat
@@denisekoltys3019u act as if everyone has the resources for that! Theres plenty of people who are on their own and have no other options than to just stay home and go without. Even if those people had a plan put in place where they could call someone for help i can easily see how things didnt work out how they planned and now they are stranded. We have to be realistic here.
Do yall know how ridiculous this is? This was a freaking CAT 1, beginning stages!?!? WTH was everyone doing on vacation!?!?!?
Just wait for the Cat 5
@@richardmesser1091 Last year a CAT 5 hit Mexico, it took them 24 hours to restore 50% of their power network. I'm so glad I moved out of Houston.
@@hclazarinit hasn’t been 24 hrs yet if your going on that time measurement.
It's been well over 24 hours now, and still no power in half the city, what an embarrassment of our power grid.
Sick of this 100 year old ancient as fuck grid, every time a cow farts the power goes out
I’m so sick of Houston.
Move out
@@kevinba7981oh you better believe we are
@kevinba7981 nothing to like about this city. Especially people like you.
@@kevinba7981
@@ArmandoRodriguez-jo7zsgood its too many mfs here especially if u not even fw it
I hate when people talk around answers.
Our power was cut before the storm even got here. I call BS. Not one downed line in my area
Right my lites were going off a day before the storm even hit . And people have lites right across the street from me something else is going on .
Our outage occurred around 2:30 am. We are definitely the bastard children in the Winchester Country Trail north of of Jersey Village
@@user-hh2xl7td7i I'm saying! Same area watching the complex across the street with lights blazing the whole time. Hastings Green goes down constantly and we are always the last group in the area to get power restored. Am so sick of this ish
@@txsandman007 same if u spit on the ground over here the lites goes out u dont need a storm where i live 😡
Exactly
Dude. In every electric bill, a little ALWAYS goes to Centerpoint as a base charge regardless of which electric company you’re with in Texas. What’s the point of paying a TDU delivery charge if they can’t even maintain a proper electrical grid. Abbott needs to address this
A little!? NO!!! I've been paying $75 for them ridiculous absurd delivery charges every single month and for them not to do their 1 job!!!
EMBARRASSMENT!!!
I pay 50. It’s absurd. This is a shitshow
Center point full of trash 🗑️ so we must stand over 100 degrees heat
They done took our money and now playing games! Only thing they're assessing is who not going to prison! These crooks something else😂
True dat homie😮
Such a disappointment of a city during crisis. Literally every one that happens here, officials are not prepared for. Can't wait to leave
Come to austin we are over prepared for everything
Center point has to be held responsible no reason why there people should of not been ready before hand.
So they are God now?
Their ppl stage in areas that will not flood. They can not get in until the flood waters recede. If the trucks can’t pass from where they are located to the outage - there is nothing they can do. The crews will not parachute in to climb a pole to a blown transformer. They will not swim to a down power line.
No need to get into myths@@maggie2sticks717, Center Point didn't dispatch those crews until after the hurricane hit because they thought it wouldn't do much damage
@@maggie2sticks717no. They have a monopoly though. They assumed the responsibility for rapid response to critical failures upon their incorporation. Having a monopoly means that this is all, quite literally, on this company to fix the problem, hire out contractors to fix the problem, and move quickly in the process. You don’t have to be God to do what you’re supposed to do 😅😅😅
People defending Centerpoint and bashing people for suffering are all of what's wrong with this God damned place
And where have they been spending the billions of dollars of extra fees they have collected, on every utility bill, for the last 4 years?
There are multiple problems with this situation:
1) lack of resilience of our electric grid. Clearly a category 1 should not leave almost 2.5 million people without power.
2) lack of preparation. Probably the plans are not updated, the company has to know they are doing a poor job in maintaining it.
3) restoration time: you can't talk about assessment taking almost 48 hours. In over 36 hours with a clear sky, they haven't restored even 50% of impacted customers.
4) monopoly: they need a competitor fast, so we can get better service
Next couple of days for help!?!?!? Why the hell wasn’t the help here already!?!?
This is very scary. The next week will be tragic.
Please stop saying customers, the reality is we a re victims
They act as if this is the 1st storm Houston ever experienced. They should be experts and better prepared at this point in time.
Boy I hate to see the results of a cat 4or 5 comes through here SMH
Let's all keep in mind how many days we don't have power to get a discount on our light bill, plus some!!!!
Sht they gona tax us for there gas money
I've never seen a cheaper bill due to multi-day power outages. It's a freakin' racket.
Can we get a major out there showing a bit of outrage! Is there a city councilman or soemone who wants to start an investigation on this? I dont need another email thanking us for our patience. Out of patience the minute i heard hiw poorly they "planned" for this
God help us 🙏
God won’t help and neither will Centerpoint.
Many Houstonians will probably end up moving to Dallas after this.
I know I'm glad I did. Now just watching the mess over there here on my couch eating cereal, drinking coffee and chillin'.
@@hclazarin I moved to DFW after Hurricane Harvey in 2017.
I plan on moving my family of 4 in the next 2-3 years. Houston is such a waste of potential
I’m moving asap to either Austin or Maine in Maine weed is legal and they are a pro gun state
Ppl are going to die in this humid heat in Houston.
Well they shouldn't live here then. It's hot. It's humid. It's Houston and we have hurricanes. Get a grip!
This is why I chose not to live in Houston even though I was born in Houston.
I mean I live in Houston and last year when the heat index was over a 100 we was without air for at least 2months with kids and all so if we manage I know others can handle a few days
@@Yesterdaythepast I lived through Ike and we had no power for 3 weeks. We only had an electric stove, no gas or BBQ pits to cook.
Really... it's too hot for anybody
Why should power be out for days? It is FREAKING HOT OUTSIDE!
1st they tried to freeze us couple years ago now they tryna cook us
ridiculous & inhumane
No answer. As usual 😮
Texas still isn’t prepared for a major storm to hit wow this wasn’t even a bad storm
It’s crazy how a little wind & rain will do to Houston.. imagine if we got a Real Hurricane
Itll be the end of it
We have elders at home with bad health, there’s a heat advisory for this week, and center point does NOT care. How many times do we have to go through this? Every time it rains?
CENTERPOINT FLAT OUT LIED TO OUR FACES! THEY SAID THOSE ADDITIONAL RESOURCES WERE HERE, WAITING ON STANDBY! The workers can't even get to customers due to flooding. This is DISGUSTING! Changing providers immediately!
bruh this is insane it was only a cat1 and its gonna take days smh
Bring in contractors to speed up the process!
Did you hear them? That's what is happening. Out of state contractors.
The contractors were sitting on their hands this morning. Centerpoint says that they’re working around the clock but that’s not true.
This is ridiculous!
Center point doesn't give a damn about people not having light!
Why should they? The CEO and Execs are still rolling in the money. Their greedy asses couldn't give a damn about us "plebs".
This is from yesteray...
Really?
@@JolinHard yes, this broadcast was from yesterday evening
Basically two or three weeks smh
CENTER POINT IS AN EMBARRASSMENT!!!
THEY CHARGE RIDICULOUS AMOUNTS OF FEES AS HIGH AS $75 A MONTH AND THE ABSURD HIGH BILLS FOR THEM TO NOT RESTORE POWER THE FOLLOWING DAY AFTER THE DISASTER IS ABSOLUTELY EMBARRASSING!!
I LIVE BY BEAMER AND BELT WAY 8/SAM HOUSTON PKWY AND ALL OF THE TRUCKS ARE STATIONED AT THE AMC THEATER PARKING DOING ABSOLUTELY NOTHING!!!
There is no help for houston from feds state or local they havent even declared a disaster here . People are gonna die in this heat with no power
CenterPoint really needs a better spokesperson and a much clearer message. This woman has been saying for a day now they are beginning their preliminary assessments, additional crews are coming, it will be a multi-day event. She is basically saying nothing of consequence. We can pretty much hear her reading off a talking-point script provided by someone else.
Casual observation looks like CenterPoint had nothing pre-positioned for a storm we saw coming days out; if they did have capabilities pre-positioned and extra help already lined up and arriving, she should be explaining that.
I am fortunate in Katy; my power was only out 14 hours.
‘assessing damage’ is code word for ‘I haven’t done s**t to restore your electricity’
I really don't feel the good of Electricity privatization. It was a hurricane that was barely level 1, it should have caused no damage at all. This kind of storm won't disturb the power supply for even one second in Japan or Taiwan.
This will never happen, but wouldn’t it be nice if spokespeople in situations like this were actually higher level executives who know something and can provide real information, instead of just younger people with educations in public relations who only know what they’ve been told to say.
All I heard was assessment no action 😢
Didn’t answer a single question!!! Soooo what can people do while suffering and dying in the heat….WAITING for power to be restored????
So sick of this
There shouldn't be so millions people without power on CAT 1 hurricane they need to do better center point
Complete and utter bullshit ....power can go out just from a regular thunderstorm . Power is always out during very hot wearher or very cold never when its like 70 degrees and like 60 at night. 2 ppl i know power came on yesterday and i still dont have shit and also shitty cell service too in my area
Yea the cell service is very spotty and its from a congested network everyone in Houston and surrounding areas are on their mobile devices!
Had terrible service in Missouri City up until about 30 min ago
I mean this Houston the people that’s from here already know how it be when a hurricane hit ain’t nothing to do but ride it out it’s not the end of the world 🤦♂️
Wack af.
Houston in the near future will be underwater just as the rest of the coast. It doesn't need a major storm to havoc Houston. Imagine a storm like Katrina hit. I can't imagine what Houston would look like.
We already had a major storm like Katrina hit. It was Harvey.
I don't understand how some people think that this is part of living in Houston. We should demand answers and a change in the way the power is distributed. Center Point has let Houston down to many times. Enough is enough!
Oh, it's simple. They are just simps for corporations. It's libertarianism to the absolute extreme.
I’m wondering why all of our stores they make millions don’t have generators that can run their stores for customers when this happens and our gas stations
Seriously on a barely cat 1? Imagine in higher cat they will say it will take next year lmfaoo
People have over 10kw in devices in their home and don’t even have a basic home portable generator that only cost $800 and $250 more for a setup to run the entire house instead of extension cords. Interlock kit outlet with breaker and gene setup about $1100. Big homes , 100k incomes , and expensive homes don’t even have a generator to run their AC and appliances.
We’ve been putting off the decision because of the pros and cons. The “right way” is a permanent installation that runs off your gas line, but it’s really expensive, it doesn’t really increase the house value and we can’t take it with us. The portable, affordable option is very easy to steal and you have to store a guesstimated amount of combustible fuel year-round.
We’ll probably make that decision after this event, but ugh.
@@elizabethl6187 your decision excuses are easy to decide and accept.
How long we gonna access things?? Yesterday their spokesperson said we would know a timeline today. Now today we still accessing...
Houston’s power grid sucks it total garbage!
Wait. Center point has to assess all 2 million outages before they even start? So center point told those 10k out of town crews not to already be in the state because it's going to take 4-5 days to assess the damage anyway? Someone help me understand this. Was this the lt governors call?
21st century and we can’t have electricity after a storm. wtf.
Food is spoiled and gone to waste
They never asked for additional crews around the country to be on stand-by knowing it was headed our way! OUTRAGEOUS !!!
This happen All the time
Texas, you got a love's.
Good thing that they had prepared since they knew that this storm was coming several days ahead of time.
This message was given early, they’re sent a different message saying Wednesday, now they’re telling the news different
I miss Atlanta. Georgia Power would've been on 10 minutes after the storm was over. They would've pulled power workers from Alabama, Florida, Mississippi, and South Carolina to get the job done.😢
Thank you electrical workers, we received power yesterday ❤
These bums better get on it, this is absurd
Third world stuff
I’m an elect. engineer, it takes us forever to get an area rep. to respond to our emails for consultation. After COVID, employees are like ghosts. You can only reach them by emails.. that’s if you got its right spellings. there are multiple ways of spelling Shamika or lakisha
Lawsuits for heat strokes and compensation for loss of all perishable food maybe?
I passed a pile of out of state trucks headed this way today hope we all get power soon
Centerpoint told us that we’re low priority. It’s frustrating to see those trucks sitting in parking lots with nothing to do.
It’s freaking July!
Just like the good old days
Maybe we should stop planting trees under our power lines….
idk if its because of the electrical grid or what but I have reliant as my electrical company and I had power the whole time during the storm thank god
Just depends on location. I have Reliant in Missouri City and power still has not been restored
I wonder if people in Dubai who live in the middle of the freaking desert have to go thru this sh**t every 5 minutes for one small dust storm.
Does anyone know if the power is back on in Roman Forest
BS I have not seen one utility truck in my area and this is a full 24 hours after the storm so they might be working, but they’re not working where I live at
Center point is trash 🗑️ they should of have a plan if they knew bad weather was coming smh
Didnt they tell us this storm was coming for days? Wtf are they doing? Sitting on their asses?!
No CenterPoint in my area too hot!!!🥵
Bouta pick up these trees my damn self
Pathetic company! Couldn’t keep the power on during the FREEZE….couldn’t keep power on after a storm!!!
Im bout to Apply they def need more employees
I was pleasantly shocked to come back to my condo after being at our family home making sure my Father's alright to find i have electricity! Took over a week last time at both condo & family home. Unfortunately. Dad won't leave the house.
"Houston is the place, i caught a case, them mfkas tried to put a Scar on my Face" - Ice Cube
Wrf center point??? Wtf
I am in nursing home. We can't open widows for fear of some who will attempt to get out. Few fans. So many bed bound with no circulation of even hot air. Nurses doing their best. Does Misty Willow Healthcare and Rehab, in Willowbrook area, qualify as Critical Care Facility? Or are they referring to Hospitals only? Thank you so much for your updates, we are all watching from my laptop. Yes, I am a resident here, in triple organ failure. Thank you guys for all your time and effort in keeping all of us updated. You seem to be only News station with updates.
Just here to read all the complaints...
That's not very nice I have a daughter that lives there and she's pregnant about to give birth and she's without power I don't think that's funny at all😮
@@Julie-uo1tq Did I say it was funny? No I did not. Your daughter can go to any hospital as they are accessible and have power!
Just like the good old days