As a remodeling professional, I've been using Ridgid cordless tools since 2006. Same tools, free battery replacements- I've saved hundreds of dollars. One drill died & was unfixable, & they sent me a brand new kit, with 2 batteries + charger. I use the authorized service center 2 towns away (Home Depot is not one here in CT). Has worked very well for me. I have bought new kits since & have built a nice collection of interchangeable batteries. You are without the battery for a couple weeks when turned in for replacement, but, having multiples is key. Yes, you need to be diligent about the po paperwork & regulations, but I've been very happy with them.
I work as a tool tech at a Home Depot Too Rental Center. Bring the tool in, pay the $18.95 evaluation fee and we will look at it. If it is warrantied you get the $18.95 back. Right now I am working on a couple of tile saws that show up about every 8 months or so. The repairs are warrantied. The owner uses them "enthusiastically" Another customer brings in orbital sanders 6 at a time. They also get fixed under the warranty. I guess you need to find the right HD.
I just wrote a crazy long reply to someone above and hadn't noticed your post, but I am glad that I did. I just mention that the Tool Rental is where I go for repair work on my Ridgid stuff. Although, I do not remember paying any evaluation fee.
Ken Lilja yeah I know only used the LSA once on a brushed hammer drill took 3 weeks to get back but got it back and for a 4ah battery LSA everything was done over the phone love ridgid a warranty
i had a drill with LSA properly registered have the chuck freeze up, i took it to home depot tool repair, gave them my LSA paperwork, paid the 18.95 fee. got a call it was done, was told im not getting my 18.95 back because it was my fault i didnt "oil" the chuck. i had to go to corporate to get my money back. when i met with the store manager, even he said he had never oiled any of his chucks. they made it clear that they were refunding me as a courtesy, not because the repair guy made a mistake. thats fine. i only ship my ridgid tools to a regular ridgid repair shop. chuck is bad?....gets replaced no questions asked. the repair shop i send to has never given me a problem, even gone the extra mile. they once replaced the entire housing because the rubber grip had peeled off.
Got both the 12v drill and impact drivers. Its hard to complain when you can buy a new one for $50. They can drive 4" deck screws and I'm not worried about dropping or getting them wet. Perfect for the tool belt in my opinion.
I brought the Rigid R4512 Table saw after reading posts in a FB woodworking group. Excellent saw for the money and found the LSA easy to sign up for. Had a damaged rail, called LSA and had a new part within a few weeks. Lots of folks in the FB group had similar stories of success.
I agree that registering every tool and battery while keeping track of all the serial numbers is a PITA.You should also mention that Ridgid and Ryobi lithium batteries are compatible with the older tools that used NiCad. That is why I stay with these brands.
That 170$ set has served my dad well for years in a commercial/personal setting. I added the 1/2" impact gun and it's all been great so far. Sure there is better overall , and you'll have 20 different manufacturers , not to mention chargers and batteries if you buy every tool and want the best of each one.
I’m a woodworker. I started with the Ridgid lunchbox planer. That’s a decent planer. I upgraded to a Felder Hammer A12 combo jointer/planer. I got a bandsaw which never really worked despite 2 returns and attempts at service. Casting kept breaking, nothing could hold square, etc. Threw it in my truck and took it to he dump and gave up. Worst purchase ever. It was bad enough that i enjoyed dumping it. I don’t trust their warranty, but I might finally buy some Ridgid tools again. I got the drill press - I’ve been pretty happy with that. It’s nothing amazing but it’s solid. The Nova has been catching my eye, but so far have been faithful to the Ridgid. I got the oscillating spindle sander / belt sander and that has been amazing. I love that sander. I modded it heavily for dust connecting a 6 inch hose into the back and adding
2:08 I have medium hands wear medium/large depending on brand, due to this most tools are larger then ideal and guessing used to it as my m12 fuel tools fit my hand fine, had Bosch previously and but was fine to.
If they send me replacement batteries for the rest of my days I'll be happy with the LSA. I've been impressed with my ridgid tools so far. Good video, thanks!
DIYer here! I bought the Ridgid Drill & Impact Driver Combo 3-4 years ago. Registered the tools and batteries right after purchasing them. One of the new batteries died and wouldn’t charge. Had a similar experience when I brought the battery to the local HD service center. They gave me a 800 number to call. I called them and gave them my info. I had a replacement battery sent to my house within a couple of weeks. The tools are great and the service has been good too. Sorry to hear that you had such a bad experience with them.
I have about 100 various Ridgid tools most of which are registered, except for the few I purchased used. I have never once had any issues with the LSA. I drop them off at my local repair outlet and he calls about a week later to let me know it is ready for pickup. I would highly recommend the tools.
joe palm, as do I! In fact I have an M12 Fuel hammer drill and an M12 Fuel Hackzall sitting right next to me. The grip allows me to get a good purchase on the tool.
I don't have a problem with Rigid 12 volt batts actual I think most tool company's do a good job of place the batts out of the way of the gripping part nowadays About the only bad battery design I can recall is the old makita 9 volt stick battery Bunching up the batteries below the grip tends to keep the tool up right so unless you are in a weird angle it good Ryobi kicks up the battery mount so the old style batt pack doesn't get in the way of the multi tool blade same with the RA grinder
I switched to Ridgid line of cordless tools a year ago specifically for their Lifetime Service Agreement. I am a consumer not a professional and I occasionally use these tools. I switched from Makita because i was tired of buying replacement batteries for the ones that worn out. Let's face it, I am never going to break a Makita or Dewalt Tool because they are both reasonably well made and I don't use them enough to wear them out or mistreat them. What I am after is the battery LSA (when purchased as part of a combo pack). When I spend $50 or $100 on batteries as part of a combo pack, I know that is money I am never going to have to spend again. For the batteries alone, switching made sense. If they end up fixing a worn out tool ... that is just icing on the cake. In addition to registering online ... a minor hassle. I also print out my receipts and keep them on my 'cloud' drive so I'll have them when the time comes to get new batteries. I am going to buy an adapter that will allow me to use my Ridgid batteries on my Makita tools.
This was actually a VERY very good informative video, I loved all the details and points made. It would be amazing if you would do this exact same video format for the HART (Walmart) brand instead! Thanks for the informative video sir.
I’m a plumbing contractor ridged makes the best sewer video inspection cameras on the market a lot of their plumbing tools and equipment are very nice .
Yes and I have used a Ridgid pipe threader for years! The thing is the Ridgid cordless tool line has nothing to do with the Ridgid plumbing tool line. The carpentry tools are just Ridgid branded Tools made by a Chinese manufacturer and not the same one as say an inspection camera or a pipe threader. They are good tools but not as high quality as there plumbing tools you would find in a store like Moore Supply a plumbing supply store.
I have the Rigid 1250RV0 12 Gallon Motor-On-Bottom WetDry Vac that is an absolute MONSTER! It sucks up everything I throw at it. I use Rigid disposable bags, so after a couple of years, it still looks like new. The motor on the bottom is a game changer! No more aggravating tip-overs while pulling the unit by the hose. I will never go back to a Motor-On Top version.
Professional flooring guy here. Ridgids tile saws are amazing. Granted it's no MK or Target saw, but. My brothers got a 10" one that's been used daily and is still going after almost 8 years. It's a beast.
I got my gen 5 kit with drill impact recip circular and flashlight all for $170 and that came with the cool base charger and 2 4 mah batteries. That was a steal in my book and im super pleased with them.
I used to work in the largest tool rental in my district for home depot so we did a lot of tool repairs. everytime a rigid tool came in that was under warranty we could not touch them we had to mail them to the RLC/RDC where they would mail it to rigid, and it would take weeks for it to come back best case scenario. worst case scenario it would take months! they could fix it in house for you but not under warranty.
Wow very educational. I love rigid and can't help but consider a different line for my purchasing. I have many products I need to add to my line and have to consider another product after finding this information out. Truly thanks to your channel
Great review!! Totally fair. I was brand loyal to Ridgid for 15 years and completely missed out on some really innovative products by Ryobi, Milwaukee, etc. Ryobi caught my attention with their cordless bug/weed sprayer. Then after that changed my life, I began to research their product lineup and was shocked by how bland Ridgid’s lineup was in comparison.
I was sold on the Ridgid vacs as soon as we got our first one out of the box. It seemed like it was significantly quieter than the Craftsman or Shop Vac models we were using, and even a little quieter than my Porter Cable vac. We compared them with a 'meh' grade decibel meter and it showed a huge difference in sound level at the distance you'd typically be operating one from. Now every time I find a cheap Ridgid vac for sale in clean used condition, I grab it for friends who are still running noisy old Craftsman vacs that require ear plugs to run.
I have their pneumatic framing nailer. No complaints at all. Very well built! The only Ridgid tool I can't recommend really is the cordless trim router. It works fine, no problem there; the issue is battery. It will toast a 4 AH battery in like 10-15 minutes flat. Just get a corded router.
I have owned ridgid tools fir 6 years and no issues with any if them weathrr uts 18v battery or if it 120v AC plug in. And I have bought kits bare tools and batteries abdvall are covered under my LSA
Bought a combo kit Black Friday 2018. Not a pro but for my needs they have served me well Also have their shop vac for 10 years. Going to hit HD this Black Friday in search for their multi tool.
I was kind of taken back to hear about the LSA. I bought the combo set, and registered everything, which didn't seem to be a big deal. Thus far they have replaced a charger, and two batteries that just died and wouldn't charge anymore.
Quentin Kave : I have the Drill and the Impact brushless 12v. deWalt tools. They’re *really* nice. Ergonomics on both are unbeatable. I now reach for the 12v over the 18v whenever possible. Power/Torque are very good. Both being far more powerful than the old Ryobi 18v brushless tools I had before switching to dewalt when I started working on real projects over DIY. They’re a joy to use. Battery life is very very good also. In summary, are they as powerful as my DeWalt 18v brushless drill and impact? No. However, they’re use all day comfortable, have more than enough power for 95% of jobs and they fit into crazy tight spaces. The LED on the impact is fab too. I highly recommend them.
Great video, informative and interesting as always! My suggestion for a Good, Bad, and the Ugly, would be the new Craftsman line at Lowe's. Very curious to see how they're performing.
I bought the sander a few weeks ago for a project. Cant beat it for $50, but I have 2 6a and 2 3a batteries available. Th4 4 batteries I have run 7 tools with no issue. IAMN a pro, just a lowly homeowner and hobbyist
Any Ridgid Jobmax attachment that’s been discontinued, like the 3/8in impact attachment, is still sold under the AEG brand. I got my impact attachment from Poland on ebay. The discontinued Ridgid attachments sell for hundreds of dollars on ebay. Just get the AEG branded ones.
Over the last year I replaced a set of Porter Cable 18 volt tools with Ridgid 18 volt. I like them. I agree that the LSA is a pain. I have listed every tool on line and have never heard back from the website. Over all I am happy with the tools. I completed a large remodel of my home, kitchen, 2 baths, bedroom, living room and dinning room remodel and had zero issues with the tools. As for my stationary tools well I did not buy Ridgid so I have no option there. Thanks for the info. Shine on.
When was the last time you logged in and check the status of those Ridgid tools. One guy just did the same thing, registered them but never heard back but saw they were on the site and thought all was good. Logged in a year later and poof they were all gone.
I have ALL Ridgid tools and have been very pleased with them, except for the first "torpedo" battery types. The tile saw, I have owned for seven years and cut tons of tile. I am very impressed with their quality and warranty. I own the portable table saw and miter saws, both of which have performed very well. As for the LSA; I have had to replace two batteries, an orbital sander and one of three impact drivers. All these items were quickly replaced or repaired, without cost or any issue. Two of the items were over five years old, so I was given a new and current replacement.
I have one of the 12v 2-speed 3/8 drill/flashlight combo. I’ve had it for years. It’s my small job go to. Got my mom one for under the counter. Love them
You’re spot on about the “meh” on Ridgid stationary tools. Most of their tools are great, I own quite a few cordless and they all get it done, but that table saw is definitely “meh”. Actually meh may be a bit generous, that was a purchase I’m regretting at this point. I’m really liking this new series you came up with, keep up the good work,
RNGPRODUCTS you may have just got lucky or maybe I’m just unlucky. My unit has 3 problems. The first is one of the miter slots is tapered which makes it tricky to hit that sweet spot for runners on cross cut sleds or other jigs. The second is my unit has blade shift when I raise and lower the blade, it doesn’t track vertically and leads to cuts out of square. It may be caused by shipping damage and the way these saws are packaged but only effects some units. This guy uploaded a video explaining this issue and a possible fix, which I’m planning on trying soon. ruclips.net/video/fz1Z5LBJGng/видео.html and the last problem is the fence. The plastic guide allows for a lot of slop and if you’re not careful every time you lock down the fence it can kick itself out of alignment pretty easily. I’ve figured out a few ways to minimize this but it’s still very inconsistent. I am planning on upgrading to an aftermarket fence system soon though. But still having this many issues on one saw has made it hard for me to get the level of precision and repeatability I need out of a table saw.
@@JFKreations Sorry to hear all of the issues. That would be very annoying for sure! Was just surprised to hear. The overall opinion of this saw online is great! I would love to upgrade to a SawStop here in the future!
RNGPRODUCTS same here, a new sawstop would be fantastic! A bit out of budget though. But maybe with a few fixes my Ridgid saw can get it done for me. Might make a good video too. I’ve been looking at the Incra positioning system fence upgrade, expensive but way less $ than a new saw!
Just FYI I had to use LSA with Ridgid once and not a problem It was for their Bluetooth radio, I explained what was going on they said ok and sent me a new one. Never asked for the old one back.
Da Bear, hey Jeff I have to agree with you regarding the Ridgid stationary tools. First off...I’m fully invested in the M18/M12 product lines, except for a few Dewalt 20v Max XR tools (oscillating multi-tool, 886 impact and DCD 790 Drill Driver). When I went looking for a good 7” tile saw to do work on a couple of bathrooms I checked out Dewalt, Kobalt, Ridgid and Harbor Freight. After seeing both your video and Landberg Tile’s video on the Diamondback wet tile saw I decided to purchase my first Harbor Freight tool. Man am I glad I did. What a nice competent saw!! I ended up paying $273 out the door, including the wheeled stand. I had read reviews that the Ridgid had issues with a wobbly tray, from time to time and I just didn’t want to chance that, as I’m cutting large format porcelain tile. The only thing they (Harbor Freight) really needs to do is upgrade to blade that comes with the saw!! They need to include a blade such as the Pearl P4!! Oh yeah...love the series!!! I always look forward to the next Good Bad and Ugly company review. Please change back to the previous intro! Don’t know why you thought you had to redo it??? I really feel your new one is a downer!!
I work in a tool rental department at Home Depot. Tool rental repairs Ridgid tools, as well as many others. The first thing you need to know is that not all Home Depot stores have a tool rental department at all, where repairs can be done locally, it depends on the local market to determine whether tool rental and repair would make money, or lose too much money. If the store doesn't have a tool rental department, they have to send the tool to the regional center, adding time to the repair process. I'd recommend finding a HD store that has a tool rental department. When you come in with a busted tool, we (the counter people like me) have no idea whether it is still under warranty or not, or whether the failure was a warranted tool failure, or customer abuse. Drop it off a 5 store building, it's not covered. Run over it with a 5 ton truck, it's not covered. The decision is made by the tool tech, who is generally there 9-5:30 M-F. The solution is, at least in my store, bring it in when the tool tech is there, he can probably tell you if you should drop it off for repair or pitch it. If you bring it in when the tool tech is not there to take a quick look at it, we charge about $20 to check the tool in, to cover the shop time for the tool tech to check it out. If it is a warranty repair, you get the $20 back. If it's not under warranty and you choose to have it repaired, the $20 is credited toward the repair. If we tell you that Ridgid says it's not under warranty, probably because you didn't register it, and the cost to fix it would be above the price of a new tool, you'll likely tell us to pitch it, and we keep the $20 to cover our costs to evaluate the situation. I don't think that is unfair. In tool rental and repair, we're not out to gouge a customer and piss them off. We're out to support our valuable customers. A customer is worth more to us than the price of a tool repair. But if you don't go to the trouble to register a Ridgid tool, we have no choice but to charge you for the repair.
You just confirmed my decision to stay with Milwaukee instead of switching things to Rigid like one of my coworkers did. My Milwaukee Surge hydraulic impact driver is excellent for quietness and still gets the job done. If I need a cheaper line of tools, I will just get the Hercules line.
Oh and as for LSA if you check you LSA account all that info is there after you enter it. So no need to keep S/N. I do anyways. I take pictures of all of it and store all the pics on an external HDD.
The Ridgid portable tool box system is what everyone at my company uses. Nothing else holds up to being thrown in the back of a crew truck and then being dragged around a work site. DeWalt, Husky, Craftsman, none of them survive very long, and eventually every new guy ends up with a Ridgid setp. Mine even went over the truck tailgate at speed one day. It got banged up and had to be replaced, but it didn't open, didn't crack apart, and held all my tools as it slid down the road.
Thanks for the video. I was just deciding between a Rigid combo and Milwaukee. The rigid had 4 amp batteries and the M had 2 amp batteries. The rigid was $29 more but I can't take dealing with companies that do not stand behind their products.
Wish I'd seen some of this info about 6 years ago. When my current ridgid stuff dies.... I'll move to Makita. I'm not feeling the 'love' from TTI in general.
When purchased from home depot the warranty process is streamlined. Home depot is always running sales and promos. Lifetime service guarantee is on point. I bought my table saw from home depot online so you dont even have to go to the store
I have an older AEG hammer drill and it is a Makita blue/teal color.. I have registered 5 products that all show they've been added without any issues.. Havent used it yet or really read what is covered.
I used them at work and dropped dewalt for the performance and warranty. I have seen in Milwaukee jobmax type tool. If you get the palm sander and use a 4 amp hour or bigger there is no problem with time limit
The Ridgid pack-out tote system is great. A heavyer grade of plastic makes them strong. They have a clever side latching system that latches one tote to the one on top. These latches are made of 3/16" steel wire with a heavy rubber boot on the middle section so they can be used as flip up handles that are comfortable in the hand. The latches fold into sides of the lower case so they are not flopping around when not in use. They have a basket unit I always place on the top of my stack to carry all the loose things I forget to put in the cases proper. Two complaints. The slim case with the orange cups has a plastic insert in the lid to keep things in the cups. Remove the plastic insert and gain 30% more storage space. The other minus is the huge orange Ridgid logos on the sides. A bit of black spray paint fixed that. Look for a great price for the triple stack on black friday or after christmas sale.
Bear, excellent video and lots of research, it really is appreciated, i bought my first ridgid kit 2 years ago, maybe a few months more, i have used the warranty for my impacts without the lsa and they did me right, i called them, gave them the serial numbers and they told me my closer service center was actually 2 hours away but they also said take them to homedepot which is 5 mins from you to the tool rental and they'll take it from there, week and a half later hd called me and said your tools are fixed no charge at all, the only thing is you have to leave a $20 deposit for inspection and stuff but with warranty they also gave them back to me, i think, for me, they are great and served me well, i know like you saud they're not milwaukee, makita, etc., but they are good, thank you Bear and God bless you brother bear.
Ruben Cari, that’s interesting concerning you having to exercise the LSA on your first two Ridgid kits. I’m assuming when you say kit you mean Drill/Driver, Impact, Batteries and Charger. So you mean to tell me that you had problems with both of your impacts. I knew there was a reason why I was uncomfortable getting into the Ridgid platform...I thought it was just the fact that the tools looked weird, like space guns...but it’s really a quality issue, isn’t it? I have 17 Milwaukee M12/M18 power tools. I’ve had one issue with a wobbly chuck. I called 1-800-sawdust. They immediately sent me an e-mail with a prepaid FedEx shipping label. Then they sent me a follow up e-mail regarding my experience. I rated them high, but included one item that I wasn’t clear on. They followed up with an e-mail within 12 hours concerning that question. That’s pretty good service if you ask me! None of this squirrelly maybe you’re covered, maybe your not crap. No LSA vs warranty crap. I’ll never do business with a company who may or may not cover their product or try to pull a fast one because of some small print legalize! Screw that noise!!
@@martylucas8557 thanks for your opinion marty, first of all i said kit only one, which i still have the lsa and i haven't had a problem with it at all, my other 2 impacts didn't get the lsa because i bought them separately and i didn't register them on time, yes my fault, but they still have the 3 year warranty and just like you i just had a wobble issue, nothing major like you, and like i said warranty company like milwaukee fixed it and i haven't got any more issues, I'm surprised to see your high rated better than anyone else milwaukee needed repair lol, bottom line is tools at some point break and might need repair and if it's not by consumer improper use and they still under warranty, have well the company honors that, in my case they did and I'm happy with the results and I'm happy you got your problems solved with your milwaukee impact
Back in March, I purchased the gen 5 octane 1/2 impact wrench and a 2 battery starter kit so I went online and registered it immediately for LSA. The impact wrench has worked great but last month when I went to register a new tool, I noticed that the impact and battery kit was approved for LSA but I never got the confirmation e-mails. I sent a ticket into Ridgid or TTI or whoever runs the LSA about not being notified and this was their response "Thank you for contacting us. Those emails are sent through an automated system and we do not have a way to resend those. Those emails are just to notify you that your items have been updated to the LSA. You can always see the status of your items and verify them through your Toolbox on the dashboard of the website." So if those 2 emails do contain information that will be needed in the future for service, I feel screwed out on it. This LSA is quickly turning me off of Ridgid, even though the tools are working really great.
If the lsa doesn’t seem like it’s going through after a month call Them you’ll be on hold for a while but then they register over the phone they say sometimes it get back logged or issues with the registering. But on the phone after getting through it took 5 minutes.
Just bought an Octane Hammer Drill. I have a Ridgid shop vac I have used and abused for at least a decade, and it still works perfectly. I'd buy it again if I ever needed to. Had a huge swarm of bees under my house cladding a few years back; put the vacuum wand up against the entrance and let it run for 3 days 24 hours a day without stopping. Eventually it captured the entire hive. Didn't affect the thing in the slightest except it smelled like honey and death for a while.
Our complete has probably 100 plus cordless tools. Very reliable and have no problems with LSA. Had their first drill sent back after 10+ years they sent me their newest model since the old one was obsolete. Never had any problems
Not of fan of DeWalt cordless - all of my jobsite tools are DW except for a couple Skil wormdrives. Having said that, while Milwaukee cordless tools are nice I find that we are constantly swapping out batteries . . . they die too damn fast. Never used Makita cordless, soooo? For what it is worth (even though you asked Bear, these tools pay my bills and provide for my family) I purchased 3 Ridgid drill/driver kits May of this year for a test-run and we are LOVING how long the batteries last. Not to mention, the Ridgid tools are holding their own on the jobs. Just my $0.02.
Ridgid is good man. Theres no such thing as dyers . Ryobi can take on tuff work. Will it last? Well not as long as others. But it will do the work. People are just being unbiased towards any other brand other than milwaukee. Ridgid. Makita. Dewalt . Milwaukee. Corded bosch. Are all great for work. Depends what tools you need. Because milwaukee doesnt have tools dewalt has and same goes around
I’m thinking about buying some ridgid power tools, mainly after watching some project farm videos. Some ridgid power tools actually outperformed many of the more expensive brands. I’m thinking about getting a cordless shop vac, and it seems like ridgid did the best. I already have a dewalt battery and charger, but the DeWalt shop vac didn’t perform as well as some of the other brands. I’m also thinking about getting a subcompact impact gun, once again, ridgid did very well, and is a great overall value.
I have the Ridgid miter saw. It is wonderful. I have is calibrated to 1 thousandth of an inch. I also have it mounted on the Ridgid folding stand, which makes the DeWALT stand look like a joke. It's the best stand out there and I didn't get it because the saw is a Ridgid. It's the best design in my opinion. Here is the one thing with the miter saw. The rotating round base is true and level. The side outfeed sections are slightly lower than the main base on my saw. After speaking with Ridgid, they said these sides were within spec. So I resolved it by carefully adding blue painters tape to the side decks and made sure no strips overlapped. That got me the accuracy I wanted. I replace the tape as needed. Not real often. The 90 and 45 degree stops are dead on. I used a plastic drafting square to true it up. The light and laser are not super awesome but not bad. I got it before I was trying to do presission work and probably will upgrade one day but man, it's a workhorse with that stand. Money well spent!
I have a 12 volt palm impact driver and I built a chicken coop and pen with it the battery life is great I have used a 3/8th square tip to run a 11/16ths socket on pool filter screw that has to unscrewed 3" to open the housing and then run it back down when your done
I have that vacuum. for 99 bucks and being cordless it is fine. Is it as good as a corded vac NO but gets the job done with little hassle for sure. If you are in the platform I would say it is a no brainer for sure.
@The Den of Tools. Thanks Red for putting this out. Now I know I can blame AEG for the Ridgid 12V drill design flaw. They used to sell two 12V drill driver kits. One kit was sold just with the drill driver (R82009K) and the other sold as a kit with a 12V impact driver. The 12V drill driver sold without the impact driver (the one I bought) has the chuck RIVETED TO THE MOTOR while the chuck on the drill sold with the impact driver is held in with a screw. Like many others, my riveted chuck loosens and I drop drill bits. Got the drill to a authorized repair center (almost an hour away) but it took two attempts to get it repaired. After I got it back after the first attempt where they replaced the chuck and motor (remember, riveted together) the chuck fell off the motor after drilling a few holes in pine boards. Sigh. Got it back and I don't always use it. My Makita's have yet to fail me. Again, thanks for putting this out and shine on...
I really like ridgid! Im an electrician and ridgid can push as hard as any other tool brand out there but youre backed with the lsa which does work if you register your tools. I just had my light cannon replaced by ridgid with my original burning out the leds. I think its the best light on the market in my opinion because its not too large and it provides alot of light but the downfall is the heat produced from the light. I didnt get the 10 000 hours out of the led but the ridgid lsa worked wonderful and they shipped me a brand new one to my door after the service centre said they wont repair but a replacement is on the way. I recommend ridgid to everyone.
I own the ridgid portable table saw, 12" miter saw plus the stand, 6hp shop vac, pancake air compressor & 18" oilless bradnail gun. So far no issues on any of them. No wobble on the miter saw like I've heard about either. Far as cordless goes, I use Makita. Too invested in my cordless tools to switch over to another brand & I'm happy with Makita's quality.
Every brand seems to have their stand-out tool(s). For a lot of people, they say it's Ridgid's Palm Router... and I'd have to agree. The micro adjust knob really let's you sneak up on a cut or groove, without having to unclamp it. I also like their pack out tote system as well. They are tough, resin moulded at a fantastic price. I do happen to own their $500 Table Saw... it's a a fine saw to have if woodworking isn't your thing, but you still need one. But the selling point for me is that so many people have them, that all the major high end woodworking accessory companies, make stuff for the R4512 table saw. Guides, Fences, Drop In Router Tables etc... You can change it from "Meh" to "Alright" if you switch the voltage to 220. Specs are equal to the Delta with the weird roll bar design. I do like the fact it's on wheels... but 3 wheels is just stupid. The model before it had 4 wheels. It's super tippy, now that I've got that end of the table set up as my router station. Which many people don't know you can actually get the router on the left hand side of the saw. It's tight, and there's a trick to it, but it's much easier to use over there anyway.
I have to push it around on a cart and it folds in half, is that TMI as well? How 'bout the fact that my ridgid caulk gun provides over 750ft.lbs of push force?
I have had 2 different issues with 2 different drills that I took to 2 different Home Despot tool rental centers and they fixed them both for free. Dropped it off and they made me deposit a $20 bill, that they gave back with the repaired tool. It took about a week. If you don't have a tool rental in your local store you might not get the service I got. Batteries have to be mailed, none of mine have failed so I can't tell you anything else about that. The cordless wet/dry vac is awesome, you need a larger battery for it to work well, 3ah works ok, but the 5,6 and 9Ah octanes really juice it.
I like my Ridgid vac and my Ridgid pac out system Ihave several. However swapped my makita impact for a co workers Ridgid impact for a day. That thing was so big and heavy I didn't like it hanging off my belt at all.
I used to love ridgid but I’ve had issues with their corded random orbital sanders burning up. I went through 2 before switching to dewalt. Which has been ok. I wish dewalt put a vacuum hook up on the sander like ridgid and speeds on the sander. I’ve also had bad luck with their shop vacs being under powered. I got to use the LSA once. But every other time it’s been rejected on the 2 sanders and a drill. I’d probably still buy ridgid in the future but won’t buy because of the LSA.
I just bought the dewalt with speed adjustment. I bought one of those 1 1/4" to 1 1/4" black rubber couplers with adjustable collars and connected it to my shop vac hose (1"). Works well believe it or not. P1056-125 plumbqwik
danielszemborski I just glued on a section of pvc pipe that I heated up to make an adapter. Since I only use it with a vacuum it seemed like a good idea. But the way you did it is nice because you can run the dust collection bag or hook up to a vacuum
Yes that lifetime warranty seems to be bs. I bought the ridged job site table saw. Home Depot was out of stock and ordered it for me online and it was shipped to my house. The warranty registration wouldn’t accept the receipt ! And I paid and ordered it while at Home Depot !
It took weeks for me to get it registered. Think they do that so you give up of forget. Ended up calling customer service three times to make sure I got the warranty.
Registering all my tools for the LSA was super easy for me. All you need is receipt number and serial number. I've talked to a few home depot repair supervisors and they said in their opinion Ridgid has the best warranty and Dewalt the worst (as in rejects repairs for no reason). Every power tool warranty rejects for "abuse" and most don't cover wear parts and many want you to mail the tool in depending on your geography. In my experience, all the Home Depots with a tool rental station accept Ridgid tools for repair at the storefront, for $20 deposit. My experience/opinion is the LSA is the best part of Ridgid and the top reason to buy them.
I had a Ridgid impact got a bunch of drywall dust inside the modal and seized up through the lifetime warranty it was replaced and was sent a new one the only problem was it took about two months to get my tool back so I bought a second impact I've had no issues with the lifetime service agreement any other tool You by has either a three to five year warranty Ridgid has a 3-year warranty followed by a lifetime service agreement
just call the number for general questions and tell them your lsa is pending and they will look at it and verify a few things and approve it over the phone
![Felix "Unfair" | [Stray Kids : SKZ-PLAYER]](http://i.ytimg.com/vi/Oswujxm2Ag0/mqdefault.jpg)
As a remodeling professional, I've been using Ridgid cordless tools since 2006. Same tools, free battery replacements- I've saved hundreds of dollars. One drill died & was unfixable, & they sent me a brand new kit, with 2 batteries + charger. I use the authorized service center 2 towns away (Home Depot is not one here in CT). Has worked very well for me. I have bought new kits since & have built a nice collection of interchangeable batteries. You are without the battery for a couple weeks when turned in for replacement, but, having multiples is key. Yes, you need to be diligent about the po paperwork & regulations, but I've been very happy with them.
Same here.
I work as a tool tech at a Home Depot Too Rental Center. Bring the tool in, pay the $18.95 evaluation fee and we will look at it. If it is warrantied you get the $18.95 back. Right now I am working on a couple of tile saws that show up about every 8 months or so. The repairs are warrantied. The owner uses them "enthusiastically" Another customer brings in orbital sanders 6 at a time. They also get fixed under the warranty. I guess you need to find the right HD.
I just wrote a crazy long reply to someone above and hadn't noticed your post, but I am glad that I did. I just mention that the Tool Rental is where I go for repair work on my Ridgid stuff. Although, I do not remember paying any evaluation fee.
Management is key. Don't suppose your in upstate NY?
Ken Lilja yeah I know only used the LSA once on a brushed hammer drill took 3 weeks to get back but got it back and for a 4ah battery LSA everything was done over the phone love ridgid a warranty
i had a drill with LSA properly registered have the chuck freeze up, i took it to home depot tool repair, gave them my LSA paperwork, paid the 18.95 fee. got a call it was done, was told im not getting my 18.95 back because it was my fault i didnt "oil" the chuck. i had to go to corporate to get my money back. when i met with the store manager, even he said he had never oiled any of his chucks. they made it clear that they were refunding me as a courtesy, not because the repair guy made a mistake. thats fine. i only ship my ridgid tools to a regular ridgid repair shop. chuck is bad?....gets replaced no questions asked. the repair shop i send to has never given me a problem, even gone the extra mile. they once replaced the entire housing because the rubber grip had peeled off.
An experienced tool rental facility is the best place to ask who makes the most reliable tools?
Got both the 12v drill and impact drivers. Its hard to complain when you can buy a new one for $50. They can drive 4" deck screws and I'm not worried about dropping or getting them wet. Perfect for the tool belt in my opinion.
I brought the Rigid R4512 Table saw after reading posts in a FB woodworking group. Excellent saw for the money and found the LSA easy to sign up for. Had a damaged rail, called LSA and had a new part within a few weeks. Lots of folks in the FB group had similar stories of success.
same here
I agree that registering every tool and battery while keeping track of all the serial numbers is a PITA.You should also mention that Ridgid and Ryobi lithium batteries are compatible with the older tools that used NiCad. That is why I stay with these brands.
That 170$ set has served my dad well for years in a commercial/personal setting.
I added the 1/2" impact gun and it's all been great so far.
Sure there is better overall , and you'll have 20 different manufacturers , not to mention chargers and batteries if you buy every tool and want the best of each one.
I have Makita 18v, but I do have some Bosch cordless. I just bought an adapter and use my makita batteries with them.
I’m a woodworker. I started with the Ridgid lunchbox planer. That’s a decent planer. I upgraded to a Felder Hammer A12 combo jointer/planer.
I got a bandsaw which never really worked despite 2 returns and attempts at service. Casting kept breaking, nothing could hold square, etc. Threw it in my truck and took it to he dump and gave up. Worst purchase ever. It was bad enough that i enjoyed dumping it.
I don’t trust their warranty, but I might finally buy some Ridgid tools again.
I got the drill press - I’ve been pretty happy with that. It’s nothing amazing but it’s solid. The Nova has been catching my eye, but so far have been faithful to the Ridgid.
I got the oscillating spindle sander / belt sander and that has been amazing. I love that sander. I modded it heavily for dust connecting a 6 inch hose into the back and adding
2:08 I have medium hands wear medium/large depending on brand, due to this most tools are larger then ideal and guessing used to it as my m12 fuel tools fit my hand fine, had Bosch previously and but was fine to.
If they send me replacement batteries for the rest of my days I'll be happy with the LSA. I've been impressed with my ridgid tools so far. Good video, thanks!
I have been using Ridgid half inch impact, small driver, small drill and Angle ratchet for almost two years as a mechanic, Im happy with them so far.
DIYer here! I bought the Ridgid Drill & Impact Driver Combo 3-4 years ago. Registered the tools and batteries right after purchasing them. One of the new batteries died and wouldn’t charge. Had a similar experience when I brought the battery to the local HD service center. They gave me a 800 number to call. I called them and gave them my info. I had a replacement battery sent to my house within a couple of weeks. The tools are great and the service has been good too. Sorry to hear that you had such a bad experience with them.
I have about 100 various Ridgid tools most of which are registered, except for the few I purchased used. I have never once had any issues with the LSA. I drop them off at my local repair outlet and he calls about a week later to let me know it is ready for pickup. I would highly recommend the tools.
I actually like the in handle battery it makes it a little shorter which makes it fit the smaller places, I got the Milwaukee m12’s they're great!
joe palm, as do I! In fact I have an M12 Fuel hammer drill and an M12 Fuel Hackzall sitting right next to me. The grip allows me to get a good purchase on the tool.
I don't have a problem with Rigid 12 volt batts actual I think most tool company's do a good job of place the batts out of the way of the gripping part nowadays
About the only bad battery design I can recall is the old makita 9 volt stick battery
Bunching up the batteries below the grip tends to keep the tool up right so unless you are in a weird angle it good
Ryobi kicks up the battery mount so the old style batt pack doesn't get in the way of the multi tool blade same with the RA grinder
I love the Milwaukee 12 volts. Especially with the bigger batteries. Makes it easier to stand them up
Terry, I agree! The M12 power tools have best in class power and torque, besting some other manufacturers lower end 18v and 20v tools.
Same here
I switched to Ridgid line of cordless tools a year ago specifically for their Lifetime Service Agreement. I am a consumer not a professional and I occasionally use these tools. I switched from Makita because i was tired of buying replacement batteries for the ones that worn out. Let's face it, I am never going to break a Makita or Dewalt Tool because they are both reasonably well made and I don't use them enough to wear them out or mistreat them.
What I am after is the battery LSA (when purchased as part of a combo pack). When I spend $50 or $100 on batteries as part of a combo pack, I know that is money I am never going to have to spend again. For the batteries alone, switching made sense. If they end up fixing a worn out tool ... that is just icing on the cake. In addition to registering online ... a minor hassle. I also print out my receipts and keep them on my 'cloud' drive so I'll have them when the time comes to get new batteries. I am going to buy an adapter that will allow me to use my Ridgid batteries on my Makita tools.
This was actually a VERY very good informative video, I loved all the details and points made. It would be amazing if you would do this exact same video format for the HART (Walmart) brand instead! Thanks for the informative video sir.
I’m a plumbing contractor ridged makes the best sewer video inspection cameras on the market a lot of their plumbing tools and equipment are very nice .
Yes and I have used a Ridgid pipe threader for years! The thing is the Ridgid cordless tool line has nothing to do with the Ridgid plumbing tool line. The carpentry tools are just Ridgid branded Tools made by a Chinese manufacturer and not the same one as say an inspection camera or a pipe threader. They are good tools but not as high quality as there plumbing tools you would find in a store like Moore Supply a plumbing supply store.
I appreciate all that you do on your channel. I feel more informed.
Just subscribed. Mainly because you really took the presentation to a whole new level. Being a bear which is awesome, and a great review lol
Dear bear i want a kno about ryobi the good n the bad side pleace can u do that
I have the Rigid 1250RV0 12 Gallon Motor-On-Bottom WetDry Vac that is an absolute MONSTER! It sucks up everything I throw at it. I use Rigid disposable bags, so after a couple of years, it still looks like new. The motor on the bottom is a game changer! No more aggravating tip-overs while pulling the unit by the hose. I will never go back to a Motor-On Top version.
I absolutely love the in the handle 12v style tools so light and maneuverable.
Professional flooring guy here. Ridgids tile saws are amazing. Granted it's no MK or Target saw, but. My brothers got a 10" one that's been used daily and is still going after almost 8 years. It's a beast.
I got my gen 5 kit with drill impact recip circular and flashlight all for $170 and that came with the cool base charger and 2 4 mah batteries. That was a steal in my book and im super pleased with them.
Got my gen4 brushed impact and drill combo for $99 and for that price it's a steal. Got it about a year ago. I am a diyer so theyre amazing for me.
Once again great video. The Bear was rockin that orange shirt.
I recently got a ridgid kit for the new gen5x and I got the good charger I only got the new style with single tool purchases
I used to work in the largest tool rental in my district for home depot so we did a lot of tool repairs. everytime a rigid tool came in that was under warranty we could not touch them we had to mail them to the RLC/RDC where they would mail it to rigid, and it would take weeks for it to come back best case scenario. worst case scenario it would take months! they could fix it in house for you but not under warranty.
Wow very educational. I love rigid and can't help but consider a different line for my purchasing. I have many products I need to add to my line and have to consider another product after finding this information out. Truly thanks to your channel
Great review!! Totally fair. I was brand loyal to Ridgid for 15 years and completely missed out on some really innovative products by Ryobi, Milwaukee, etc. Ryobi caught my attention with their cordless bug/weed sprayer. Then after that changed my life, I began to research their product lineup and was shocked by how bland Ridgid’s lineup was in comparison.
“Redgid” I see what you did there 😉
I was sold on the Ridgid vacs as soon as we got our first one out of the box. It seemed like it was significantly quieter than the Craftsman or Shop Vac models we were using, and even a little quieter than my Porter Cable vac. We compared them with a 'meh' grade decibel meter and it showed a huge difference in sound level at the distance you'd typically be operating one from. Now every time I find a cheap Ridgid vac for sale in clean used condition, I grab it for friends who are still running noisy old Craftsman vacs that require ear plugs to run.
If they make an adapter to allow my DeWalt or DeWalt Waitley batteries definitely getting the rigid battery powered shop vac
the packout system is great, I was surprised. I also love the 18v cordless router.
I have a Ridgid table saw that the motor needs repair. The carbon brush area is damaged/Broken
I have their pneumatic framing nailer. No complaints at all. Very well built!
The only Ridgid tool I can't recommend really is the cordless trim router. It works fine, no problem there; the issue is battery. It will toast a 4 AH battery in like 10-15 minutes flat. Just get a corded router.
I have owned ridgid tools fir 6 years and no issues with any if them weathrr uts 18v battery or if it 120v AC plug in. And I have bought kits bare tools and batteries abdvall are covered under my LSA
Bought a combo kit Black Friday 2018. Not a pro but for my needs they have served me well Also have their shop vac for 10 years. Going to hit HD this Black Friday in search for their multi tool.
Same here, one year ago black friday, lifetime batteries
I was kind of taken back to hear about the LSA. I bought the combo set, and registered everything, which didn't seem to be a big deal. Thus far they have replaced a charger, and two batteries that just died and wouldn't charge anymore.
How long you had them for?
Hey what do you all think about the new dewalt 12v brushless compact impacts 🤔🤔
They look pretty good
I was going to get the drill but the gearbox is made of plastic so I will probably just get the impact 😑😑
Quentin Kave : I have the Drill and the Impact brushless 12v. deWalt tools. They’re *really* nice. Ergonomics on both are unbeatable. I now reach for the 12v over the 18v whenever possible. Power/Torque are very good. Both being far more powerful than the old Ryobi 18v brushless tools I had before switching to dewalt when I started working on real projects over DIY. They’re a joy to use. Battery life is very very good also. In summary, are they as powerful as my DeWalt 18v brushless drill and impact? No. However, they’re use all day comfortable, have more than enough power for 95% of jobs and they fit into crazy tight spaces. The LED on the impact is fab too. I highly recommend them.
Great video, informative and interesting as always! My suggestion for a Good, Bad, and the Ugly, would be the new Craftsman line at Lowe's. Very curious to see how they're performing.
I bought the sander a few weeks ago for a project. Cant beat it for $50, but I have 2 6a and 2 3a batteries available. Th4 4 batteries I have run 7 tools with no issue. IAMN a pro, just a lowly homeowner and hobbyist
6in sander is fantastic, too. Best dust collection I have tried especially with a vacuum.
Any Ridgid Jobmax attachment that’s been discontinued, like the 3/8in impact attachment, is still sold under the AEG brand. I got my impact attachment from Poland on ebay. The discontinued Ridgid attachments sell for hundreds of dollars on ebay. Just get the AEG branded ones.
Found your channel by accident. Wish I found it a year ago. Ive bought a ton of Ridgid. To late to return now. Got fooled again. Very enlightening.
Over the last year I replaced a set of Porter Cable 18 volt tools with Ridgid 18 volt. I like them. I agree that the LSA is a pain. I have listed every tool on line and have never heard back from the website. Over all I am happy with the tools. I completed a large remodel of my home, kitchen, 2 baths, bedroom, living room and dinning room remodel and had zero issues with the tools. As for my stationary tools well I did not buy Ridgid so I have no option there. Thanks for the info. Shine on.
When was the last time you logged in and check the status of those Ridgid tools. One guy just did the same thing, registered them but never heard back but saw they were on the site and thought all was good. Logged in a year later and poof they were all gone.
Every Rigid multi head fits directly on my Ryobi, mostly because they have interchangeble parts! Brushes, motors, etc!
Same company makes Ryobi and rigid. Same tool, same parts, different price/marketing.
I have ALL Ridgid tools and have been very pleased with them, except for the first "torpedo" battery types. The tile saw, I have owned for seven years and cut tons of tile. I am very impressed with their quality and warranty.
I own the portable table saw and miter saws, both of which have performed very well.
As for the LSA; I have had to replace two batteries, an orbital sander and one of three impact drivers. All these items were quickly replaced or repaired, without cost or any issue. Two of the items were over five years old, so I was given a new and current replacement.
Thank for the imfo. What aboit BLACK/DECKER
I have one of the 12v 2-speed 3/8 drill/flashlight combo. I’ve had it for years. It’s my small job go to. Got my mom one for under the counter. Love them
Rigid is from my home town. North Ridgeville Ohio. Make your money Rigid!!!
I use the Rigid top toolbox. Holds my Bauer impact, battery, charger, impact sockets, and a jar of Goop. Pretty good deal for $16.
I wanf it for 16!
How did that come about
Great review. Thank you!
My work has a ridgid shop vac, it works great and almost as important its not annoyingly loud.
How about doing a G,B&U on Wen tools
I'm doing Kobalt next week and then probably WEN
You’re spot on about the “meh” on Ridgid stationary tools. Most of their tools are great, I own quite a few cordless and they all get it done, but that table saw is definitely “meh”. Actually meh may be a bit generous, that was a purchase I’m regretting at this point. I’m really liking this new series you came up with, keep up the good work,
What do you dislike? I have the same saw and it has performed flawlessly.
RNGPRODUCTS you may have just got lucky or maybe I’m just unlucky. My unit has 3 problems. The first is one of the miter slots is tapered which makes it tricky to hit that sweet spot for runners on cross cut sleds or other jigs. The second is my unit has blade shift when I raise and lower the blade, it doesn’t track vertically and leads to cuts out of square. It may be caused by shipping damage and the way these saws are packaged but only effects some units. This guy uploaded a video explaining this issue and a possible fix, which I’m planning on trying soon. ruclips.net/video/fz1Z5LBJGng/видео.html and the last problem is the fence. The plastic guide allows for a lot of slop and if you’re not careful every time you lock down the fence it can kick itself out of alignment pretty easily. I’ve figured out a few ways to minimize this but it’s still very inconsistent. I am planning on upgrading to an aftermarket fence system soon though. But still having this many issues on one saw has made it hard for me to get the level of precision and repeatability I need out of a table saw.
@@JFKreations Sorry to hear all of the issues. That would be very annoying for sure! Was just surprised to hear. The overall opinion of this saw online is great! I would love to upgrade to a SawStop here in the future!
RNGPRODUCTS same here, a new sawstop would be fantastic! A bit out of budget though. But maybe with a few fixes my Ridgid saw can get it done for me. Might make a good video too. I’ve been looking at the Incra positioning system fence upgrade, expensive but way less $ than a new saw!
Just FYI I had to use LSA with Ridgid once and not a problem
It was for their Bluetooth radio, I explained what was going on they said ok and sent me a new one. Never asked for the old one back.
Da Bear, hey Jeff I have to agree with you regarding the Ridgid stationary tools. First off...I’m fully invested in the M18/M12 product lines, except for a few Dewalt 20v Max XR tools (oscillating multi-tool, 886 impact and DCD 790 Drill Driver).
When I went looking for a good 7” tile saw to do work on a couple of bathrooms I checked out Dewalt, Kobalt, Ridgid and Harbor Freight. After seeing both your video and Landberg Tile’s video on the Diamondback wet tile saw I decided to purchase my first Harbor Freight tool. Man am I glad I did. What a nice competent saw!! I ended up paying $273 out the door, including the wheeled stand. I had read reviews that the Ridgid had issues with a wobbly tray, from time to time and I just didn’t want to chance that, as I’m cutting large format porcelain tile.
The only thing they (Harbor Freight) really needs to do is upgrade to blade that comes with the saw!! They need to include a blade such as the Pearl P4!!
Oh yeah...love the series!!! I always look forward to the next Good Bad and Ugly company review.
Please change back to the previous intro! Don’t know why you thought you had to redo it??? I really feel your new one is a downer!!
I work in a tool rental department at Home Depot. Tool rental repairs Ridgid tools, as well as many others. The first thing you need to know is that not all Home Depot stores have a tool rental department at all, where repairs can be done locally, it depends on the local market to determine whether tool rental and repair would make money, or lose too much money. If the store doesn't have a tool rental department, they have to send the tool to the regional center, adding time to the repair process. I'd recommend finding a HD store that has a tool rental department. When you come in with a busted tool, we (the counter people like me) have no idea whether it is still under warranty or not, or whether the failure was a warranted tool failure, or customer abuse. Drop it off a 5 store building, it's not covered. Run over it with a 5 ton truck, it's not covered. The decision is made by the tool tech, who is generally there 9-5:30 M-F. The solution is, at least in my store, bring it in when the tool tech is there, he can probably tell you if you should drop it off for repair or pitch it. If you bring it in when the tool tech is not there to take a quick look at it, we charge about $20 to check the tool in, to cover the shop time for the tool tech to check it out. If it is a warranty repair, you get the $20 back. If it's not under warranty and you choose to have it repaired, the $20 is credited toward the repair. If we tell you that Ridgid says it's not under warranty, probably because you didn't register it, and the cost to fix it would be above the price of a new tool, you'll likely tell us to pitch it, and we keep the $20 to cover our costs to evaluate the situation. I don't think that is unfair. In tool rental and repair, we're not out to gouge a customer and piss them off. We're out to support our valuable customers. A customer is worth more to us than the price of a tool repair. But if you don't go to the trouble to register a Ridgid tool, we have no choice but to charge you for the repair.
How about checking out the Kobalt line with Lowe’s Home Improvement
Every Kobalt tool ive ever owned broke...junk.
Hagg506 I have never had one to break
I have older ridgid jointer my uncle gave me and it worked great!!
When did Emerson not want to do consumer tools? They were big in Craftsman at one time.
You just confirmed my decision to stay with Milwaukee instead of switching things to Rigid like one of my coworkers did. My Milwaukee Surge hydraulic impact driver is excellent for quietness and still gets the job done. If I need a cheaper line of tools, I will just get the Hercules line.
I wouldn't
Oh and as for LSA if you check you LSA account all that info is there after you enter it. So no need to keep S/N. I do anyways. I take pictures of all of it and store all the pics on an external HDD.
The Ridgid portable tool box system is what everyone at my company uses. Nothing else holds up to being thrown in the back of a crew truck and then being dragged around a work site. DeWalt, Husky, Craftsman, none of them survive very long, and eventually every new guy ends up with a Ridgid setp. Mine even went over the truck tailgate at speed one day. It got banged up and had to be replaced, but it didn't open, didn't crack apart, and held all my tools as it slid down the road.
Thanks for the video. I was just deciding between a Rigid combo and Milwaukee. The rigid had 4 amp batteries and the M had 2 amp batteries. The rigid was $29 more but I can't take dealing with companies that do not stand behind their products.
I’ve heard of people dropping their tools off a roof and got replacements for it. I think it really depends on your HD?
Wish I'd seen some of this info about 6 years ago. When my current ridgid stuff dies.... I'll move to Makita.
I'm not feeling the 'love' from TTI in general.
How does makita compare with ridgid and Milwaukee
When purchased from home depot the warranty process is streamlined. Home depot is always running sales and promos. Lifetime service guarantee is on point. I bought my table saw from home depot online so you dont even have to go to the store
I have an older AEG hammer drill and it is a Makita blue/teal color.. I have registered 5 products that all show they've been added without any issues.. Havent used it yet or really read what is covered.
I used them at work and dropped dewalt for the performance and warranty. I have seen in Milwaukee jobmax type tool. If you get the palm sander and use a 4 amp hour or bigger there is no problem with time limit
The Ridgid pack-out tote system is great. A heavyer grade of plastic makes them strong. They have a clever side latching system that latches one tote to the one on top. These latches are made of 3/16" steel wire with a heavy rubber boot on the middle section so they can be used as flip up handles that are comfortable in the hand. The latches fold into sides of the lower case so they are not flopping around when not in use. They have a basket unit I always place on the top of my stack to carry all the loose things I forget to put in the cases proper.
Two complaints. The slim case with the orange cups has a plastic insert in the lid to keep things in the cups. Remove the plastic insert and gain 30% more storage space. The other minus is the huge orange Ridgid logos on the sides. A bit of black spray paint fixed that.
Look for a great price for the triple stack on black friday or after christmas sale.
The LSA is what is holding me back from the cordless line. The wet/dry vacs are incredible tho
Bear, excellent video and lots of research, it really is appreciated, i bought my first ridgid kit 2 years ago, maybe a few months more, i have used the warranty for my impacts without the lsa and they did me right, i called them, gave them the serial numbers and they told me my closer service center was actually 2 hours away but they also said take them to homedepot which is 5 mins from you to the tool rental and they'll take it from there, week and a half later hd called me and said your tools are fixed no charge at all, the only thing is you have to leave a $20 deposit for inspection and stuff but with warranty they also gave them back to me, i think, for me, they are great and served me well, i know like you saud they're not milwaukee, makita, etc., but they are good, thank you Bear and God bless you brother bear.
You can’t ask for more than that Ruben, thanks for sharing.
Ruben Cari, that’s interesting concerning you having to exercise the LSA on your first two Ridgid kits. I’m assuming when you say kit you mean Drill/Driver, Impact, Batteries and Charger. So you mean to tell me that you had problems with both of your impacts. I knew there was a reason why I was uncomfortable getting into the Ridgid platform...I thought it was just the fact that the tools looked weird, like space guns...but it’s really a quality issue, isn’t it?
I have 17 Milwaukee M12/M18 power tools. I’ve had one issue with a wobbly chuck. I called 1-800-sawdust. They immediately sent me an e-mail with a prepaid FedEx shipping label. Then they sent me a follow up e-mail regarding my experience. I rated them high, but included one item that I wasn’t clear on. They followed up with an e-mail within 12 hours concerning that question. That’s pretty good service if you ask me! None of this squirrelly maybe you’re covered, maybe your not crap. No LSA vs warranty crap. I’ll never do business with a company who may or may not cover their product or try to pull a fast one because of some small print legalize! Screw that noise!!
@@martylucas8557 thanks for your opinion marty, first of all i said kit only one, which i still have the lsa and i haven't had a problem with it at all, my other 2 impacts didn't get the lsa because i bought them separately and i didn't register them on time, yes my fault, but they still have the 3 year warranty and just like you i just had a wobble issue, nothing major like you, and like i said warranty company like milwaukee fixed it and i haven't got any more issues, I'm surprised to see your high rated better than anyone else milwaukee needed repair lol, bottom line is tools at some point break and might need repair and if it's not by consumer improper use and they still under warranty, have well the company honors that, in my case they did and I'm happy with the results and I'm happy you got your problems solved with your milwaukee impact
I had great service from ridgid from replace batteries to a new brushes on a hammer drill great service
Back in March, I purchased the gen 5 octane 1/2 impact wrench and a 2 battery starter kit so I went online and registered it immediately for LSA. The impact wrench has worked great but last month when I went to register a new tool, I noticed that the impact and battery kit was approved for LSA but I never got the confirmation e-mails. I sent a ticket into Ridgid or TTI or whoever runs the LSA about not being notified and this was their response "Thank you for contacting us. Those emails are sent through an automated system and we do not have a way to resend those. Those emails are just to notify you that your items have been updated to the LSA. You can always see the status of your items and verify them through your Toolbox on the dashboard of the website." So if those 2 emails do contain information that will be needed in the future for service, I feel screwed out on it. This LSA is quickly turning me off of Ridgid, even though the tools are working really great.
If the lsa doesn’t seem like it’s going through after a month call
Them you’ll be on hold for a while but then they register over the phone they say sometimes it get back logged or issues with the registering. But on the phone after getting through it took 5 minutes.
Can you do Bosch next they've had a lot of good deals lately and don't get much attention.
Personal professional opinion: they suck but their hammer drills are nice
Just bought an Octane Hammer Drill.
I have a Ridgid shop vac I have used and abused for at least a decade, and it still works perfectly. I'd buy it again if I ever needed to.
Had a huge swarm of bees under my house cladding a few years back; put the vacuum wand up against the entrance and let it run for 3 days 24 hours a day without stopping. Eventually it captured the entire hive. Didn't affect the thing in the slightest except it smelled like honey and death for a while.
Our complete has probably 100 plus cordless tools. Very reliable and have no problems with LSA. Had their first drill sent back after 10+ years they sent me their newest model since the old one was obsolete. Never had any problems
Agree with the bear on the bags. The bag is perfect for the range...
What cordless tool system do you recommend. Right now I'm still running dewalt 18v nicad's. Thinking about updating to a new system.
For Pro use? Either Makita or Milwaukee, for DIY use Bauer or Ryobi.
Not of fan of DeWalt cordless - all of my jobsite tools are DW except for a couple Skil wormdrives. Having said that, while Milwaukee cordless tools are nice I find that we are constantly swapping out batteries . . . they die too damn fast. Never used Makita cordless, soooo? For what it is worth (even though you asked Bear, these tools pay my bills and provide for my family) I purchased 3 Ridgid drill/driver kits May of this year for a test-run and we are LOVING how long the batteries last. Not to mention, the Ridgid tools are holding their own on the jobs.
Just my $0.02.
Ridgid is good man. Theres no such thing as dyers . Ryobi can take on tuff work. Will it last? Well not as long as others. But it will do the work. People are just being unbiased towards any other brand other than milwaukee. Ridgid. Makita. Dewalt . Milwaukee. Corded bosch. Are all great for work. Depends what tools you need. Because milwaukee doesnt have tools dewalt has and same goes around
I’m thinking about buying some ridgid power tools, mainly after watching some project farm videos. Some ridgid power tools actually outperformed many of the more expensive brands. I’m thinking about getting a cordless shop vac, and it seems like ridgid did the best. I already have a dewalt battery and charger, but the DeWalt shop vac didn’t perform as well as some of the other brands. I’m also thinking about getting a subcompact impact gun, once again, ridgid did very well, and is a great overall value.
I have the Ridgid miter saw. It is wonderful. I have is calibrated to 1 thousandth of an inch. I also have it mounted on the Ridgid folding stand, which makes the DeWALT stand look like a joke. It's the best stand out there and I didn't get it because the saw is a Ridgid. It's the best design in my opinion. Here is the one thing with the miter saw. The rotating round base is true and level. The side outfeed sections are slightly lower than the main base on my saw. After speaking with Ridgid, they said these sides were within spec. So I resolved it by carefully adding blue painters tape to the side decks and made sure no strips overlapped. That got me the accuracy I wanted. I replace the tape as needed. Not real often. The 90 and 45 degree stops are dead on. I used a plastic drafting square to true it up. The light and laser are not super awesome but not bad. I got it before I was trying to do presission work and probably will upgrade one day but man, it's a workhorse with that stand. Money well spent!
I have a 12 volt palm impact driver and I built a chicken coop and pen with it the battery life is great I have used a 3/8th square tip to run a 11/16ths socket on pool filter screw that has to unscrewed 3" to open the housing and then run it back down when your done
Have you tried the 18-volt 9-gallon rigid vacuum
I have that vacuum. for 99 bucks and being cordless it is fine. Is it as good as a corded vac NO but gets the job done with little hassle for sure. If you are in the platform I would say it is a no brainer for sure.
Ridgid drill bits are awesome
@The Den of Tools. Thanks Red for putting this out. Now I know I can blame AEG for the Ridgid 12V drill design flaw.
They used to sell two 12V drill driver kits. One kit was sold just with the drill driver (R82009K) and the other sold as a kit with a 12V impact driver. The 12V drill driver sold without the impact driver (the one I bought) has the chuck RIVETED TO THE MOTOR while the chuck on the drill sold with the impact driver is held in with a screw. Like many others, my riveted chuck loosens and I drop drill bits. Got the drill to a authorized repair center (almost an hour away) but it took two attempts to get it repaired. After I got it back after the first attempt where they replaced the chuck and motor (remember, riveted together) the chuck fell off the motor after drilling a few holes in pine boards. Sigh. Got it back and I don't always use it. My Makita's have yet to fail me.
Again, thanks for putting this out and shine on...
the ryobi cordless sander suck too it work for minor sanding eats batteries as well
I really like ridgid! Im an electrician and ridgid can push as hard as any other tool brand out there but youre backed with the lsa which does work if you register your tools. I just had my light cannon replaced by ridgid with my original burning out the leds. I think its the best light on the market in my opinion because its not too large and it provides alot of light but the downfall is the heat produced from the light. I didnt get the 10 000 hours out of the led but the ridgid lsa worked wonderful and they shipped me a brand new one to my door after the service centre said they wont repair but a replacement is on the way. I recommend ridgid to everyone.
I own the ridgid portable table saw, 12" miter saw plus the stand, 6hp shop vac, pancake air compressor & 18" oilless bradnail gun. So far no issues on any of them. No wobble on the miter saw like I've heard about either. Far as cordless goes, I use Makita. Too invested in my cordless tools to switch over to another brand & I'm happy with Makita's quality.
I dig their drills and 1/4 impacts. I'll take them over dewalt anyday
Couldn’t agree more
Every brand seems to have their stand-out tool(s). For a lot of people, they say it's Ridgid's Palm Router... and I'd have to agree. The micro adjust knob really let's you sneak up on a cut or groove, without having to unclamp it. I also like their pack out tote system as well. They are tough, resin moulded at a fantastic price.
I do happen to own their $500 Table Saw... it's a a fine saw to have if woodworking isn't your thing, but you still need one. But the selling point for me is that so many people have them, that all the major high end woodworking accessory companies, make stuff for the R4512 table saw. Guides, Fences, Drop In Router Tables etc... You can change it from "Meh" to "Alright" if you switch the voltage to 220. Specs are equal to the Delta with the weird roll bar design. I do like the fact it's on wheels... but 3 wheels is just stupid. The model before it had 4 wheels. It's super tippy, now that I've got that end of the table set up as my router station. Which many people don't know you can actually get the router on the left hand side of the saw. It's tight, and there's a trick to it, but it's much easier to use over there anyway.
Anyone else snicker at 6:32 when he said its hard to beat a ridgid 10 inch.... No? Just me? Ok, nevermind...
I myself have a Ridgid 10". Servers me well :)
Actually, it's pretty easy as long as you have at least one hand connected to an arm!
I have a ridgid sliding 12"
Really though.
@@phxgen TMI
I have to push it around on a cart and it folds in half, is that TMI as well?
How 'bout the fact that my ridgid caulk gun provides over 750ft.lbs of push force?
I have had 2 different issues with 2 different drills that I took to 2 different Home Despot tool rental centers and they fixed them both for free. Dropped it off and they made me deposit a $20 bill, that they gave back with the repaired tool. It took about a week. If you don't have a tool rental in your local store you might not get the service I got.
Batteries have to be mailed, none of mine have failed so I can't tell you anything else about that.
The cordless wet/dry vac is awesome, you need a larger battery for it to work well, 3ah works ok, but the 5,6 and 9Ah octanes really juice it.
I like my Ridgid vac and my Ridgid pac out system Ihave several. However swapped my makita impact for a co workers Ridgid impact for a day. That thing was so big and heavy I didn't like it hanging off my belt at all.
Direct tools is great i have bought some rigid from them. Donot know if they are the service center flim flam as hd. Very informative video bear.
I’ve not had an issue at Direct Tools. We have 3 of them in our area.
I used to love ridgid but I’ve had issues with their corded random orbital sanders burning up. I went through 2 before switching to dewalt. Which has been ok. I wish dewalt put a vacuum hook up on the sander like ridgid and speeds on the sander.
I’ve also had bad luck with their shop vacs being under powered.
I got to use the LSA once. But every other time it’s been rejected on the 2 sanders and a drill.
I’d probably still buy ridgid in the future but won’t buy because of the LSA.
I just bought the dewalt with speed adjustment. I bought one of those 1 1/4" to 1 1/4" black rubber couplers with adjustable collars and connected it to my shop vac hose (1"). Works well believe it or not. P1056-125 plumbqwik
danielszemborski I just glued on a section of pvc pipe that I heated up to make an adapter. Since I only use it with a vacuum it seemed like a good idea. But the way you did it is nice because you can run the dust collection bag or hook up to a vacuum
Yes that lifetime warranty seems to be bs. I bought the ridged job site table saw. Home Depot was out of stock and ordered it for me online and it was shipped to my house. The warranty registration wouldn’t accept the receipt ! And I paid and ordered it while at Home Depot !
It took weeks for me to get it registered. Think they do that so you give up of forget. Ended up calling customer service three times to make sure I got the warranty.
Registering all my tools for the LSA was super easy for me. All you need is receipt number and serial number. I've talked to a few home depot repair supervisors and they said in their opinion Ridgid has the best warranty and Dewalt the worst (as in rejects repairs for no reason). Every power tool warranty rejects for "abuse" and most don't cover wear parts and many want you to mail the tool in depending on your geography. In my experience, all the Home Depots with a tool rental station accept Ridgid tools for repair at the storefront, for $20 deposit. My experience/opinion is the LSA is the best part of Ridgid and the top reason to buy them.
I registered mine 2 months ago and haven’t even been approved for the lifetime warranty yet.
I had a Ridgid impact got a bunch of drywall dust inside the modal and seized up through the lifetime warranty it was replaced and was sent a new one the only problem was it took about two months to get my tool back so I bought a second impact I've had no issues with the lifetime service agreement any other tool You by has either a three to five year warranty Ridgid has a 3-year warranty followed by a lifetime service agreement
I tried to registered my ridgid framing nailer, it's been more than 3 weeks and the LSA is still pending
just call the number for general questions and tell them your lsa is pending and they will look at it and verify a few things and approve it over the phone