May I wash the pillow were their head goes ? My son was sick and threw up :( and it’s super dirty I can’t spot clean but will do my best if I can’t wash it
Yes! All of the fabric can be washed. Here is a video with their specific care instructions on how to wash at minute 1:45 m.ruclips.net/user/results?sp=mAEA&search_query=How+to+clean+the+doona
How do you get the bottom strap to un attach from the cushion?
I pulled the entire canopy attachment to the chair out on both sides. it DID NOT come out like its shown here.
If you would like, you can send us a DM on our instagram and we can help you troubleshoot your situation. ❤️
I still till this day can’t get minea off idk why
May I wash the pillow were their head goes ? My son was sick and threw up :( and it’s super dirty I can’t spot clean but will do my best if I can’t wash it
I've washed mines just dry on air only no heat
How do wash the straps?
We recommend spot cleaning the straps! ❤️
I cant get the bottom part where the gray release button is off from the cover
If you would like, you can message us on Instagram with a video and we can try to discern what is going wrong. ❤️
Is the canopy machine washable also?
Unfortunately, it is not. ❤️
Hand wash only?
@@suzanneclaiborne3265 Yes ❤️
Can I wash the grey part, the infant seat insert?
Yes! All of the fabric can be washed. Here is a video with their specific care instructions on how to wash at minute 1:45 m.ruclips.net/user/results?sp=mAEA&search_query=How+to+clean+the+doona
I don't see anything in the video about the grey Infant Insert. That's washable just like the black seat protector?
Machine wash warm or cold?
Cold!
How do you clean the straps though?
We recommend spot cleaning the straps! ❤️
Wow thank you!
i just cant remove the canopy the way you did. All the plastic circle come off.
If you would like, you can message us on Instagram with a video and we can try to discern what is going wrong. ❤️
How do you get the bottom strap to un attach from the cushion?