This is so frustrating, I’m on 15.0.2 already and still having issues. I’ve done what others suggested like reseting. I have the same wallet like you which I’m pretty sure is the new ones. At this point it feels like I wasted my money on this $60 wallet for it to no work.
Hello . Having the same issue here in 2023 . Techout how did you fix it ? Can you tell Me the exact steps you used ? I know you mentioned resetting but once you reset should you do add from back up and then add wallet ?
All of my Find My items including my ESR MagSafe wallet disappeared after an iOS 17 update. To get them back I did the following: Settings -> General -> Transfer or Reset iPhone -> Reset -> Reset Location & Privacy
Facing the same issue and have raised it with apple. They provided me with a replacement (i.e. new wallet) but still the same issue. Now, according to them I need to wait for a day or two since I updated my iOS from 15 to 15.0.1 and machinery takes 24 to 48 hours to adjust to new software (not a tech guy but sounds crap). Plus, according to them, this issue is with 13 series so they are trying to fix it. Let’s see now what happens. I’ll do what I read here i.e. re-instal my phone.
Went to the apple store and told them about this problem today. Tested the same wallet on different iPhone 12/13 and it was working for them all except mine. It is a software issue with iOS and requires a reset. Reset your phone, don’t restore from backup and attach the wallet. Then reset again and restore from backup and it should work. Pain in the ass but… yeah. Other option is to wait for another iOS update to resolve the problem.
I came here because the same thing is happening with mine. It’s definitely the new version (dark cherry color) and I have the 13 pro with iOS 15. And mine is also not working. Ugh….
@@TechOut just left an apple store. Got a new one and saw the animation but when I tried to add it, it notified me that it can’t be add at this time. Then every try after that, it didn’t recognize it at all to add. We tried on 2 peoples’ phones. It worked on one and not the other. We tried on 3 demo phones and it worked on one of the 3…store was closing so couldn’t get a genius apt but going home to erase and restore and try again and see if it works. If not, will have to see about a genius apt and maybe replacement…. So annoying.
@@klauth21 you wiped it and reset the whole thing and it worked?! that seems obnoxious. i wonder if theres an easier way? reset network settings maybe?
So the video doesn't inform us on how to resolve the issue. I was having the same issues where the wallet is not recognised by the phone. Removed the Apple MagSafe protective case from the phone, attached the wallet to the back of the phone and it worked straight away. Replaced the cover on the phone and the wallet now works as it should.
Yeah mine is doing the same thing except I’m not even getting the animation or vibration with MagSafe
Back you phone up and then erase all content and settings. Set it up again and restore from the backup. Just did that and it instantly showed up
I tried that and it didn’t work^^
@@cedric148 then it's probably a fake one!
@@e4ual i bought it directly from the apple store, it was a system bug that caused it but it was fixed
@@cedric148what did they do to fix it ? I am having the same issue here in 2023 :(
This is so frustrating, I’m on 15.0.2 already and still having issues. I’ve done what others suggested like reseting. I have the same wallet like you which I’m pretty sure is the new ones. At this point it feels like I wasted my money on this $60 wallet for it to no work.
Where did you buy the wallet
Same!
Same
I compared the 2020 and 2021 wallet. 2020 doesn’t find. You can see the year on the back of the wallet box.
Yeah same problem. This thing costs 65€ here in Germany, kind of frustrating that for 65€ Apple still doesn't gives a shit if it works or not.
Hello . Having the same issue here in 2023 . Techout how did you fix it ? Can you tell
Me the exact steps you used ? I know you mentioned resetting but once you reset should you do add from back up and then add wallet ?
Didn't do anything it was fixed in a software update
I’m having the same issues with an iPhone 15 pro max and I already updated to new IOS.
Any solutions?
All of my Find My items including my ESR MagSafe wallet disappeared after an iOS 17 update. To get them back I did the following: Settings -> General -> Transfer or Reset iPhone -> Reset -> Reset Location & Privacy
Facing the same issue and have raised it with apple. They provided me with a replacement (i.e. new wallet) but still the same issue.
Now, according to them I need to wait for a day or two since I updated my iOS from 15 to 15.0.1 and machinery takes 24 to 48 hours to adjust to new software (not a tech guy but sounds crap). Plus, according to them, this issue is with 13 series so they are trying to fix it.
Let’s see now what happens. I’ll do what I read here i.e. re-instal my phone.
I don’t think 15.0.1 fixes it. I would backup your phone and do a restore if you want to use it right away.
Did this ever worked for you? It was quite some time since your comment and the problem is still in the current OS.
@@CHR15718N yes it worked
Went to the apple store and told them about this problem today. Tested the same wallet on different iPhone 12/13 and it was working for them all except mine. It is a software issue with iOS and requires a reset. Reset your phone, don’t restore from backup and attach the wallet. Then reset again and restore from backup and it should work. Pain in the ass but… yeah. Other option is to wait for another iOS update to resolve the problem.
Yep same for me.
I have the same problem with my recently purchased Apple wallet with mag safe (2021) not showing up in Find My. I have 13 pro max with 15.0.2
Same issue on the 15 Pro Max..
The issue causing this has been fixed for like 2 years now.
@@TechOut no it isn’t bc I have the same issues on the 15 PM. lol
@@Tha-King-Arthur The issue in this video was caused by a bug in iOS not the phone itself and it was fixed years ago.
@@TechOut then the bug is back in IOS 17.. lol
I have the same issue too. Also the 15 PM, still don’t know why.
I updated to the latest 15.0.1, tried again did not work. Removed the case from my phone (Apple MagSafe case) then it worked.
Which MagSafe case are you using? And which phone?
@@TechOut iPhone 12 Pro Max with the clear Apple MagSafe case. Saw on the Reddit forums folks with similar cases are having the same issue.
It’s not an issue. Apple said from day 1 it doesn’t support the clear case on the 12
Apple apparently has sold a bunch of MagSafe wallets that don’t work took mine back opened a new box the new one worked perfectly
That’s not the reason. Maybe for you it was but it was a software issues they fixed it in 15.0.2
I came here because the same thing is happening with mine. It’s definitely the new version (dark cherry color) and I have the 13 pro with iOS 15. And mine is also not working. Ugh….
Apple wallet uses NFC and I just tried the NFC tag on my Apple Card envelope and it doesn’t work either. NFC isn’t working at all
@@TechOut just left an apple store. Got a new one and saw the animation but when I tried to add it, it notified me that it can’t be add at this time. Then every try after that, it didn’t recognize it at all to add. We tried on 2 peoples’ phones. It worked on one and not the other. We tried on 3 demo phones and it worked on one of the 3…store was closing so couldn’t get a genius apt but going home to erase and restore and try again and see if it works. If not, will have to see about a genius apt and maybe replacement…. So annoying.
Wiping the phone and resetting it all up worked for me.
Same
@@klauth21 you wiped it and reset the whole thing and it worked?! that seems obnoxious. i wonder if theres an easier way? reset network settings maybe?
this happening to my wallet i just got and im on ios 16+
This hasn't been an issue in over a year. Make sure you have a wallet that supports Find My and not the 1st gen version.
Did you got your fixed ? I bought mine yesterday and no working too . 😡
Same with mine - 13 with 15.0.1. I put it on my other 13 that has 15.0 and it popped up instantly. So must be an issue with 15.0.1
It's not an issue with 15.0.1 the issue exist on 15 as well.
Bug’s
i have the same issue with iphone 13 promax ios 15.0.2
do you have a case? I had an official apple case that was defected and after replacing it, it worked perfectly fine with the magsafe wallet
I have the same problem with my case
This was fixed many updates ago if you're still having this issue it's not related to this.
im on beta and its not working apple says its because of beta but thats bs
It's fixed in the new betas has been for a while.
Yea same here
It's been fixed for a while now
So the video doesn't inform us on how to resolve the issue. I was having the same issues where the wallet is not recognised by the phone. Removed the Apple MagSafe protective case from the phone, attached the wallet to the back of the phone and it worked straight away. Replaced the cover on the phone and the wallet now works as it should.
The video doesn't show how to resolve it because it wasn't fixed when I made the video it was to show the issue
@@TechOut Thank you. I misunderstood the video then as I thought it was to show how to resolve the issue.
Anyone got this issue with 15.4.1?
You still have 15.4.1?
@@MrAppledude007 yes. Battery drain is stable.
@@jct4111 Why not update? 15.7 was the last update for iOS 15 I believe. And iOS 16 is available
@@MrAppledude007 yeh I will update soon. Usually find most updates hit battery life hard. 15.4.1 gives me great battery
@@jct4111 I can agree with that. Some apps might not support iOS 15 anymore though
Maybe they sent u last year's magsafe wallet by accident
No they didn’t. Date on the box is 8/21 and it’s Midnight. Midnight wasn’t a color last year.
@@TechOut gotcha it could be because ur on beta
Also no people are using it on 15.1. Some people say it works with one device and won’t work with their other phone for some reason
@@TechOut oh ok just return it for a replacement
Ya that’s why I called but it didn’t let them setup a mail in. I’m not about to drive 2 hours round trip again for a stupid wallet.
Me 2
You have a fake iPhone
No I didn't it was an ios bug
No bruh you dumb af lmao