Tips for anyone having issues with this: Make sure the cartridge is tight or else you'll just be sucking air in from around the cartridge. Also, make sure the rubber piece at the bottom of the straw isn't getting crimped when you tighten the lid. I had to push the rubber piece further up to straw to get it to work.
My works great. My mom got it for me for Christmas. She said something was wrong with hers and didn't work. I found that her metal straw inside needed to by pushed in the silicon more. So if anyone is having issues sipping the water try pushing the metal straw in tighter and that should fix it
We are beyond sorry to hear this. 🥺 Please email us at help@drinkcirkul.com or chat with us using the chat box on our site and our team will make sure you’re best assisted!
@drinkcirkul chatting with u all is a waste, just like out money we spent on this! I was directed to watch this stupid video! IM NOT AN IDIOT AND ITS COMMON SENSE HOW TO USE A CUP!!!!! BUT I SPENT WELL OVER $30 ON A 40 OZ CUP TO DRINK REGULAR WATER!! Cirkul doesn't care that they are selling faulty crap!!!
I have purchased three of these and *none* of them work properly. The flavor is so inconsistent that it drives me mad. This product feels like an open beta test that you have to pony up for. This needs to be improved.
Mine was doing that, because I had to tip it to get any flavor out of it. The second trip through the dishwasher and magically works now (same sip cartridge). It’s a weird design and a lot of people are having issues.
If you are referring to the hole that lets air in to allow the product to work then it probably won't go away. I don't have the tumbler, I have the regular bottle & the hole only makes noise if I hold the bottle a certain way when I tilt it. Since you don't tilt the tumbler then I can't see the noise from the hole changing.
No problems with mine. At first I got just water and it was difficult to suck through the straw. Someone suggested adjusting the straw and since then, problem solved. I guess some people are unwilling to trouble shoot user error 😅.
@@cruisergirl I haven't gotten the tumbler yet but people are saying you should push the straw up toward the lid a little to make sure it's on right. Someone else said there's a clear tab on the bottom of the lid that you can adjust/open slightly with tweezers to make it much easier to sip out of. Let me know if these tips help!
@@drinkcirkul I can’t get it I already have a pink stainless steel 24 oz. One!it works great!but could u try to fix the fact that when I drink the strawberry lemonade sip,it’s brand new and won’t produce flavor, I have it on 4!
I just got my bottle at Walmart and got spurts of mild flavor every few sips. I played with the rubber thing on the bottom of the lid and now it's working better
I am 10 cirkul bottles in when I found out the fin can snap down! The only issue I am having is with the other bottles, you tilt the bottle, with this one I think you have to drink out of it upright?
We are beyond sorry to hear this. 🥺 Please email us at help@drinkcirkul.com or chat with us using the chat box on our site and our team will make sure you’re best assisted!
We are beyond sorry to hear this. 🥺 Please email us at help@drinkcirkul.com or chat with us using the chat box on our site and our team will make sure you’re best assisted!
Don't waste two hours waiting to chat like I did or email them because you're just going to get "Tips and Tricks" email and not a real answer or solution. Take your cup back IF you can. We are stuck with two now.
@@jeanellemarshall9203 THANK YOU! I was really hating this cup and that fixed my problem! It almost felt like a child sippy cup and now it works more like a straw!
Got one for my fiance it dont work really sucks cause she really wants to use it. It would be easier to suck a golf ball thru a garden hose than it is to get even a sip of a drink thru this cup any help would be awesome!
I don't have this tumbler but someone else said there's a clear tab on the bottom of the lid that you can adjust slightly with tweezers to make it much easier to sip out of. Let me know if that helps!
@@aprilschooley8524I don't have this tumbler but someone else said there's a clear tab on the bottom of the lid that you can adjust slightly with tweezers to make it much easier to sip out of. Let me know if that helps!
I don't have this tumbler but someone else said there's a clear tab on the bottom of the lid that you can adjust slightly with tweezers to make it much easier to sip out of. Let me know if that helps!
I'm a big fan of cirkul but I'm really disappointed with the tumbler. They really shouldn't have released it until it was right. That's $25 I could have used for something else.
@reecepierce yes I tried that didn't work but of I let the bottle sit for 5 minutes ill get flavor but it doesn't last I'm getting good flow of water just having the issue with the flavor
I got one today and it doesn't work, or I'm doing something wrong. It's super hard to suck the water through, and there is almost no flavor at a 9 flavor. Waste of money today
I don't have this tumbler but someone else said there's a clear tab on the bottom of the lid that you can adjust slightly with tweezers to make it much easier to sip out of. Let me know if that helps!
That's only for this particular tumbler... They have at least 3 other types of bottles that don't have the straw & got great reviews. I just got one of the basic clear plastic bottles for Christmas but haven't run the dishwasher yet. I can't wait to use it!
Have had nothing but problems the entire time with this cup. Can’t get any flavor even with it at 9, have tried every “tip and trick” there is, nothing works.
You have to sip it like a straw... I don't have this tumbler but someone else said if it's hard to sip, there's a clear tab on the bottom of the lid that you can adjust slightly with tweezers to make it much easier to sip out of. Let me know if that helps! I'm thinking of getting this bottle.
Don't waste your money on this. They need to go back to the drawing board and reimburse everyone for the money that the have spent on these defective things. I bought two and neither of them work. I have followed the instructions, limited ice which if I am being honest is dumb because I want COLD water, not room temperature water and I don't have access to a fridge at work for cold water, I have filled to the line, I have tightened the lid, everything. I waited over 2 hours to "Chat" yesterday and never got anywhere. I got the lame "Tips and Tricks" email that didn't work. Just buy a Stanley. Cirkul used to be good, but their customer service is not non-existent anymore.
I don't have this tumbler but someone else said there's a clear tab on the bottom of the lid that you can adjust slightly with tweezers to make it much easier to sip out of. Let me know if that helps!
Tips for anyone having issues with this:
Make sure the cartridge is tight or else you'll just be sucking air in from around the cartridge.
Also, make sure the rubber piece at the bottom of the straw isn't getting crimped when you tighten the lid. I had to push the rubber piece further up to straw to get it to work.
My works great. My mom got it for me for Christmas. She said something was wrong with hers and didn't work. I found that her metal straw inside needed to by pushed in the silicon more. So if anyone is having issues sipping the water try pushing the metal straw in tighter and that should fix it
I just got this and this is so good! I cant believe im only drinking water
These are awesome! And the price isn't outrageous either
$25 for my thermas, and no flavors coming with it for testing.
Game changer!!! Mine is arriving soon, can’t wait!
We can’t wait to hear what you think! 😋
We are beyond sorry to hear this. 🥺 Please email us at help@drinkcirkul.com or chat with us using the chat box on our site and our team will make sure you’re best assisted!
@drinkcirkul chatting with u all is a waste, just like out money we spent on this! I was directed to watch this stupid video! IM NOT AN IDIOT AND ITS COMMON SENSE HOW TO USE A CUP!!!!! BUT I SPENT WELL OVER $30 ON A 40 OZ CUP TO DRINK REGULAR WATER!! Cirkul doesn't care that they are selling faulty crap!!!
I got mine yesterday. I like it.
I got mine and I haven’t had any issues with it, there are defective ones but sometimes it can just be the sip itself
Mine works fine and I like it. I hated tipping and sucking out of the original bottle. Plus I don’t have to fill it 3 times a day. Thanks Cirkul.
This product is my fav cup evaaa way better than stanley and under rated!!
What is the pink thing for on top of my lid?
I just bought this cup and tried to sip from the whole because I bought cranberry juice 🤣
I have purchased three of these and *none* of them work properly. The flavor is so inconsistent that it drives me mad.
This product feels like an open beta test that you have to pony up for. This needs to be improved.
agreed, still haven't gotten it to work, even after removing half the nasty rubber parts...
But my question the hole on lid everytime I drink it makes a noise will that go away
You suck up like you are drinking out of a straw I love mine ❤
Mine was doing that, because I had to tip it to get any flavor out of it. The second trip through the dishwasher and magically works now (same sip cartridge). It’s a weird design and a lot of people are having issues.
If you are referring to the hole that lets air in to allow the product to work then it probably won't go away. I don't have the tumbler, I have the regular bottle & the hole only makes noise if I hold the bottle a certain way when I tilt it. Since you don't tilt the tumbler then I can't see the noise from the hole changing.
No problems with mine. At first I got just water and it was difficult to suck through the straw. Someone suggested adjusting the straw and since then, problem solved. I guess some people are unwilling to trouble shoot user error 😅.
How do you adjust the straw because it is WORK to get anything out of it.
Push the rubber tip on the end of the straw up a little bit.
@@cruisergirl I haven't gotten the tumbler yet but people are saying you should push the straw up toward the lid a little to make sure it's on right. Someone else said there's a clear tab on the bottom of the lid that you can adjust/open slightly with tweezers to make it much easier to sip out of. Let me know if these tips help!
I don’t have any problem with getting water through mine, but there is no flavor coming through. Any tips??
Got the 24oz tumbler (no handle) for my daughter and flavor hasn’t been consistent at all! Tried 3 different cartridges. It’s so frustrating!!
Are you adjusting the dial to turn the flavor up & down?
@ she sure is!! We’ve tried everything! I think she finally gave up on it!
I LOVE IT !
You get it! 💙
@@drinkcirkul I can’t get it I already have a pink stainless steel 24 oz. One!it works great!but could u try to fix the fact that when I drink the strawberry lemonade sip,it’s brand new and won’t produce flavor, I have it on 4!
I'd suggest starting at 3 or 4. 😂
I found out the hard way😅😅
@@tkdshine I always start at 4
I start at 3 and work my way up with each refill of water. I use a 46 oz bottle, so I usually get about 3 refills per sip.
I got the same cup at Walmart last week, I can't taste the flavor, even dialed up all the way. Why?
Either can anyone else … I actually took the bottom part off the sip and just left it like that with the foil bag exposed 🤷♀️
@@tracypeacock842did that help?
I just got my bottle at Walmart and got spurts of mild flavor every few sips. I played with the rubber thing on the bottom of the lid and now it's working better
I am 10 cirkul bottles in when I found out the fin can snap down! The only issue I am having is with the other bottles, you tilt the bottle, with this one I think you have to drink out of it upright?
Yes you tilt all the bottles except for the tumbler with the straw which you drink upright.
Why is it when I sip from my bottle I don’t get flavor unless I tip it
We are beyond sorry to hear this. 🥺 Please email us at help@drinkcirkul.com or chat with us using the chat box on our site and our team will make sure you’re best assisted!
We are beyond sorry to hear this. 🥺 Please email us at help@drinkcirkul.com or chat with us using the chat box on our site and our team will make sure you’re best assisted!
Seems to be the case for many of us 🤔
My concern too. Seems like I’ll be spending my money elsewhere.
Don't waste two hours waiting to chat like I did or email them because you're just going to get "Tips and Tricks" email and not a real answer or solution. Take your cup back IF you can. We are stuck with two now.
Thank you for mentioning to start at 5 on the dial. I was thinking there was something up with my lid or something😅
I cant get mine to work right i just keep getting straight flavor no water
I'm just getting straight water, so I paid over $30 bucks to drink plain water out of a Tumblr!!
@@ChristyHamm-n6l same!
Why is the lid so hard to open
Im having an issue where there is to much vacuum to get a good pull of water. How do i fix this
There is a clear tab under the lid that you’ll have to use tweezers to open up a little for more air flow
@jeanellemarshall9203 Thank you so much. I haven't used mine since the first time cause of this. If that works I'll be able to use it again.
@@jeanellemarshall9203 thank you it worked for me 😊😊
@@jeanellemarshall9203 THANK YOU! I was really hating this cup and that fixed my problem! It almost felt like a child sippy cup and now it works more like a straw!
Don't pull it out though. 😂I can't get it back in.
I usually start it at a 4 I don’t do a 5 till the flavor goes out. Then I crank up the flavor of it.
This works yall it’s worth it and I hope you love it it’s super good I posted this on my channel if yo uwant know about it ❤
Cant get flavor from it. I emailed cirkul about it
Got one for my fiance it dont work really sucks cause she really wants to use it. It would be easier to suck a golf ball thru a garden hose than it is to get even a sip of a drink thru this cup any help would be awesome!
Please answer this. It is a suction problem for me too.
@@aprilschooley8524unfortunately you just have to keep suckin' away really freakin hard until it starts releasing the drink🫣
I don't have this tumbler but someone else said there's a clear tab on the bottom of the lid that you can adjust slightly with tweezers to make it much easier to sip out of. Let me know if that helps!
@@aprilschooley8524I don't have this tumbler but someone else said there's a clear tab on the bottom of the lid that you can adjust slightly with tweezers to make it much easier to sip out of. Let me know if that helps!
Straw doesn’t work without tipping it somewhat - why?
I don't have this tumbler but someone else said there's a clear tab on the bottom of the lid that you can adjust slightly with tweezers to make it much easier to sip out of. Let me know if that helps!
I'm a big fan of cirkul but I'm really disappointed with the tumbler. They really shouldn't have released it until it was right. That's $25 I could have used for something else.
Not getting any flavor
Me either
Did you make sure your sip is near the grey rubber?
I tried everything not working
@ernestopdyke5058 what about the white part of the sip?, make it down a notch then put it on the lid?
@reecepierce yes I tried that didn't work but of I let the bottle sit for 5 minutes ill get flavor but it doesn't last I'm getting good flow of water just having the issue with the flavor
Mine doesn’t work, so disappointing
It only works at the highest level
i cant even get water to come up through my straw when i put my cartridge in
Can the lid be used in a different tumbler?
Enjoy great taste with this lid, compatible with popular 3.5" diameter opening tumblers!
I got one today and it doesn't work, or I'm doing something wrong. It's super hard to suck the water through, and there is almost no flavor at a 9 flavor. Waste of money today
Take the straw out and put it back in through the top. Don't pull it all the way through.
I don't have this tumbler but someone else said there's a clear tab on the bottom of the lid that you can adjust slightly with tweezers to make it much easier to sip out of. Let me know if that helps!
@flutterby_butterfly i already returned the POS. But thank you anyways!
You suck up the water not turn it up you drink like you are. Drinking out of a straw i love mine❤
I see too many negative reviews, that’s too bad. I guess I’ll be spending my money elsewhere, not on crap products.
That's only for this particular tumbler... They have at least 3 other types of bottles that don't have the straw & got great reviews. I just got one of the basic clear plastic bottles for Christmas but haven't run the dishwasher yet. I can't wait to use it!
Have had nothing but problems the entire time with this cup. Can’t get any flavor even with it at 9, have tried every “tip and trick” there is, nothing works.
The water is literally not coming out at all what type of cup is this, I’ve tried everything. Wasted my money smh
Did you make sure the sip is near the grey rubber piece?
Suck up the water like you are useing a straw I figured mine out
You have to sip it like a straw... I don't have this tumbler but someone else said if it's hard to sip, there's a clear tab on the bottom of the lid that you can adjust slightly with tweezers to make it much easier to sip out of. Let me know if that helps! I'm thinking of getting this bottle.
mhm
It's just flavor coming out no water in minw wtf
I Found A Lady Wearring Panty Capri Braw Shirt Cup That Has Got Cup.Lid Straw Ice & Drink Cup Lid Strsw Mouth Had It At 9:24 At 9:24 At 9:24-
Don't waste your money on this. They need to go back to the drawing board and reimburse everyone for the money that the have spent on these defective things. I bought two and neither of them work. I have followed the instructions, limited ice which if I am being honest is dumb because I want COLD water, not room temperature water and I don't have access to a fridge at work for cold water, I have filled to the line, I have tightened the lid, everything. I waited over 2 hours to "Chat" yesterday and never got anywhere. I got the lame "Tips and Tricks" email that didn't work. Just buy a Stanley. Cirkul used to be good, but their customer service is not non-existent anymore.
I agree, I however, did not realize how crappy these are and wasted my money! Very upset, if u contact circkul they just want u to watch the video!!
I just got mine yesterday and tried it today. I hate it
Mine works perfectly. I put the lid in hot water for a few minutes.
Mine is working just fine. It sucks that so many people are having trouble tho and they should definitely make some revisions for that alone
Just got mine and I'm in love with it I've used cirkul for a long time and I've only had 1 or 2 defective sips and that's jt
Got mine wast of money issues with sucking water and flavor pack buy a Yeti and mix water flavored packs Don’t Waste Your Money on This Piece of Junk
I don't have this tumbler but someone else said there's a clear tab on the bottom of the lid that you can adjust slightly with tweezers to make it much easier to sip out of. Let me know if that helps!
These are junk, don't dispense flavor as expected. there is no flavor 90% of the time then chucks of over powering flavor.
Wtf is this? Just got it without the flavor and can't use it...
Stupid invention.
Stupid. My wife bought one of these thinking she could drink without a straw. She didn't realize you need a cartridge to use the thing.
Your wife is stupid for not looking at the product she was buying... All Cirkul bottles need the sip cartridges to work.
@Freakinreviews !!!