Salesforce Sales Cloud vs Service Cloud: The Complete Guide

Salesforce is known for its many clouds that serve different purposes, and many of them are built on the core CRM platform. Sales Cloud and Service Cloud are two of the most popular, but what is it that sets them apart?
You might be thinking it's as simple as they operate for different sectors, but it's not quite as clear cut. In this video, Lucy runs over the complete guide to Salesforce Sales Cloud and Service Cloud, so you know what they do, who they're for, and how you can make the most out of them.
Prefer reading? Check out the full post here: www.salesforceben.com/sales-c...
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[@timilehin_samson]

It's a beautiful thing to understand how the customer experience I've had on a daily basis, from brand to brand are powered.

[@OfficialSFBen]

Couldn't agree more!

[@matthewhafford8098]

Brilliant video Lucy!

[@OfficialSFBen]

Glad you liked it Matthew!

[@user-lt9vw3ry4x]

感謝します。

[@travelwithahuja]

May we have a playlist for service cloud training please, would be much appreciated

[@OfficialSFBen]

You ask, we deliver: ruclips.net/p/PLnnBUJzq71JstNFCwLVRKjA2aJJ5ZCMb8

[@vikastiwari6780]

Sales cloud manage lead process
Service cloud provide support on customer queries.