How to Change a Printer from Offline to Online

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  • Опубликовано: 6 сен 2024
  • How to turn offline printer online in Windows 7, Windows 8/8.1 and Windows 10.
    There are many reasons why a printer can go offline; they range from connectivity issues to a powered-down printer. Most of the time, you can bring the printer back online with a few clicks in Windows, but if not, there are additional troubleshooting steps you can take.
    1. Reboot your printer by shutting it off and turning it back on again. Give the unit a minute or two to finish booting.
    2. Verify that the printer is plugged in to your computer (for local printers) or that it has network connectivity. If the printer is a networked unit, double-check the link light on the back of the printer to make sure it’s flashing green.
    3. Log on to your computer using an account that has “Manage Printers” rights to the printer. In most cases, a local administrator account is sufficient.
    This tutorial will apply for computers, laptops, desktops,and tablets running the Windows 10, Windows 8/8.1, Windows 7 operating systems.Works for all major computer manufactures (Dell, HP, Acer, Asus, Toshiba, Lenovo, Samsung).

Комментарии • 703

  • @MDTechVideos
    @MDTechVideos  6 лет назад +31

    Did I help you? Consider a one time contribution to support new daily content on this channel. www.paypal.me/MDTechVideos

    • @1blastman
      @1blastman 4 года назад +6

      NO it only made it more confusing

    • @amyslifelocsandmakeup8731
      @amyslifelocsandmakeup8731 4 года назад +11

      unfortunately my computer keeps saying that configuration is not supported smh

    • @janettorres8738
      @janettorres8738 4 года назад +6

      No, you did not. Now my laptop is saying "An error occured during port configuration.
      The requested resource is in use." What do I do now?

    • @Happilynumb
      @Happilynumb 4 года назад

      👌🏽

    • @nocaed
      @nocaed 4 года назад +1

      no, i have nothing checked and none of the ports work

  • @jujubees711
    @jujubees711 5 лет назад +5

    I have been having this problem for over a year! It took hours to print anything. This works! I love you! THANK YOU!!!!!!!

  • @peterfeenstra4482
    @peterfeenstra4482 3 года назад +25

    I did exactly what you said in the video and it worked. Thank you so much. This printerproblem almost drove me crazy. Yes, you're a true lifesaver.

  • @mohanmurali4655
    @mohanmurali4655 4 года назад +1

    This tip solved my problem immediately without even a restart of the printer or laptop. Thank you.

  • @ashleynikol4906
    @ashleynikol4906 3 года назад +1

    It worked automatically. At first i was getting the same message that everyone else is posting about "not being supported" But after I created a new port and added the IP it worked great! THANK YOU!

  • @user-ur2ly5jv8p
    @user-ur2ly5jv8p 6 лет назад +6

    Thank you so much for the video. As many have stated, when I clicked "Configure Port," I got the pop-up window that stated "This operation is not supported." I then clicked the "Standard TCP/IP Port" and followed the rest of your tutorial. Afterward, I clicked "Run the troubleshooter," and it didn't recognize the new port. So I clicked back on the original port (WSD Port). Now everything works perfectly. It cleared the "Offline" error. Thanks again.

    • @MDTechVideos
      @MDTechVideos  6 лет назад +3

      Glad to help...and glad to hear some viewers can figure things out using the framework of my tutorial, even if everything does not match 100% the video.

    • @adrianvega7804
      @adrianvega7804 6 лет назад

      Ivory Tower i

    • @hedzpearlamigos8122
      @hedzpearlamigos8122 5 лет назад

      Same here

  • @nekcnod1
    @nekcnod1 Месяц назад

    Thanks! I really appreciate the person giving this solution to my problem. He had no accent was very articulate and very easy to understand because he was speaking slowly.
    Thanx from a senior with hearing aids.
    Ken

  • @hyeeagle
    @hyeeagle 6 лет назад +47

    Thanks for helping.
    What's wrong or why when I click on CONFIGURE PORT it show me warning THIS OPERATION IS NOT SUPPORTED?

  • @lizziemagwire675
    @lizziemagwire675 6 лет назад +7

    You have know idea how long I have been trying to resolve this problem. A simple reset and done! Thankyou!

  • @goldtraplaw5028
    @goldtraplaw5028 2 года назад +1

    I just viewed the tutorial. I used it, step by step, to get my printer back on line. IT WORKED! I am the techno idiot so thank you so much.

  • @bonsai532
    @bonsai532 8 месяцев назад +2

    After 6 years still helping thank you 😄

  • @elainewade5815
    @elainewade5815 6 лет назад +42

    If printer is set up as default printer ---then when i clicked on configure port..a window popped up saying This operation is not supported....Now my friend has this beause hers is not set up as default printer....this comes up for her but not with default printers

  • @rickwall8941
    @rickwall8941 Год назад +5

    What would we do without you. So simple and well explained. Thanks so much.

  • @mpn1966
    @mpn1966 2 года назад +12

    Lifesaving video! I have a Brother wireless that while getting a bit older, still works well, except for all the times it is "offline." I've tried various fixes, reinstalled drivers, etc. IF these fixes work they are always temporary. This fixed my issue immediately. Thank you!

  • @paintermagic
    @paintermagic 4 года назад +3

    Just leaving a comment here to say this worked. My printer is a HP Color Laserjet CP2025dn, and I'm running Windows 10 64bit. I couldn't even get a test page printed before this. Thanks again for posting this! It's still helping people in the year 2020.

  • @lemracrassac
    @lemracrassac 6 лет назад +28

    Hi I did everything like you did in the video, came to the point of clicking on configure port but a dialogue window opened saying this operation is not supported. My printer is HP f300 and my OS is windows 10. Can you help me solve this problem please

    • @simranbrar1502
      @simranbrar1502 2 года назад +3

      I am having the same problem right now, were you able to solve it?

    • @mahraalkaabi2769
      @mahraalkaabi2769 2 года назад +2

      @@simranbrar1502 i am facing the same problem as well, did u figure it out?

    • @mikemcbride4283
      @mikemcbride4283 2 года назад +1

      Same

    • @sajavalahmad5714
      @sajavalahmad5714 2 года назад +1

      same here

    • @rosiefoster713
      @rosiefoster713 Год назад +1

      same, and no help from the poster of this video .

  • @justintime1078
    @justintime1078 3 года назад +79

    says an error has accrued when I try to configure, and that this operation is not supported.

  • @dominickguerra189
    @dominickguerra189 7 лет назад +405

    when i clicked on configure port... a window popped up saying This operation is not supported. Any ideas? Thanks

    • @Escape977_
      @Escape977_ 7 лет назад +70

      You have to create a new port that says "Standard TCP/IP Port" and follow the instructions from there. After that, you can do what he did in the video. Hope that helps!

    • @fishermclemore9120
      @fishermclemore9120 6 лет назад +27

      Did that and it still says offline.

    • @domsira3759
      @domsira3759 6 лет назад +1

      Dominick Guerra +

    • @whistlingdixie3791
      @whistlingdixie3791 6 лет назад +49

      I had the same problem and finally just unplugged the USB cable and plugged it back in and the printer worked straight away. Technology!!?

    • @ajaymandal8314
      @ajaymandal8314 6 лет назад +3

      YOu might have clicked when WDS port was selected

  • @naturalhealing4u
    @naturalhealing4u 3 года назад +2

    Your advice helped with some added advice from one of the commenters below. Thanks for sharing!

  • @lytzypantoja
    @lytzypantoja 3 года назад +3

    For those of you who get messages like “This operation is not supported” I found out that if you right click on the printer that isnt working and click “remove device” then unplug the usb and plug it back in that should work!
    Thank me later.

  • @dominicmeehan8322
    @dominicmeehan8322 2 года назад +3

    I can follow steps to 'Configure Ports' but when I left click the message says 'Operation not supported' .. 'An error occured during port configuration' ??

  • @fitrianhidayat
    @fitrianhidayat 3 года назад +5

    thanks man, way more helpful than the chat bot from the official manufacturer 😁

  • @Magdalena-xm8hl
    @Magdalena-xm8hl 4 года назад +39

    When I click on 'configure port' it tells me 'An error occurred during port configuration. This operation is not supported'. :/

  • @trustinghim2393
    @trustinghim2393 4 года назад +5

    I've tried both checking and unchecking SNMP enabled box and the printer
    remains in offline status. What else do you suggest to try?

  • @erickv1977
    @erickv1977 2 года назад

    thank' very much I was ready to broke the printer, 2 days traning every thing, and your video fix my problem

  • @arnettecampbell4748
    @arnettecampbell4748 9 месяцев назад

    I tried many options to get my printer back on line. This method worked. Thanks

  • @dearmimi1072
    @dearmimi1072 6 месяцев назад +2

    This worked on my HP printer. Thank you so much sir!🙏🏾✨️

  • @buddyboy4x44
    @buddyboy4x44 Год назад +3

    Really helpful video. Question. How can a software product make such a simple matter so complicated? Surely there could have been a button saying "Put printer online"

    • @RedSeaCustomz
      @RedSeaCustomz Год назад

      Seriously!!!! Why do they do this to us!

  • @AntrAcsA
    @AntrAcsA Год назад

    Gosh... why so many down votes ? its WOKRS .. for days i was worrying what the hell is going on with my printer... but now works fine, thx :)

  • @Rmirishjewels
    @Rmirishjewels 5 лет назад +1

    Thank you so much.. I dont know how my printer went to another port! I worked on this for 4 hours yesterday...wish i found your video earlier...thank you again!

  • @tracygian
    @tracygian 7 месяцев назад +1

    I have an Epson ET and I followed your instructions but I couldn't continue after I clicked "Configure Port". A message would show me "an error occurred during port configuration. This operation is not supported." So I'm stuck :/ Any suggestions?

  • @sisterrose6836
    @sisterrose6836 2 года назад +2

    When I click on Configure Port, I received an error message that says: Configure Port. An error occurred during port configuration. This operation is not supported. How do I fix this, please? My Printer will not print, even though it says that it is connected and ready to print.

  • @christinamorin1914
    @christinamorin1914 4 года назад +13

    It won’t let me click on “configure port”. It says “An error occurred during port configuration”

  • @derekbaugh3191
    @derekbaugh3191 3 года назад

    absolutely brilliant Spent a lot of time trying to sort it and even contacted HP and they said technician could do it in 40 minutes + went on your site Bingo couple of minutes [erfect

  • @marcusherrera2328
    @marcusherrera2328 Год назад +1

    what if you get this "An error during port configuration. This port is not supported." thanks

  • @leendaroberto
    @leendaroberto Год назад +2

    Finally an easy fix. Thank you so much.

  • @sinnerio
    @sinnerio Год назад +1

    I'm stuck at the configure port part, where it says "an error occurred during port configuration. This operation is not supported." How do I fix this?

  • @dianewatson1356
    @dianewatson1356 7 месяцев назад

    I followed steps, but didn’t restart the printer as status went back online, HOWEVER my application could not find any printers at all. Then I changed settings back and printer appeared offline again. So I did all steps to include restarting the printer, and now everything works properly.❤

  • @susanavelasquez3235
    @susanavelasquez3235 8 месяцев назад +2

    When I click configure port error occurred so what now

  • @kelliehosch8839
    @kelliehosch8839 2 года назад +1

    Perfectly clear instructions but I have a problem. When I get to the “configure port” step, I get an error and can’t get to the next “SNMP” step. Any suggestions?

  • @timeoutforthis
    @timeoutforthis 4 года назад +3

    Good job and just what I have been needing to know, but...…...In Windows 10 home you cannot get administrative privileges', and so I get a an error message "this operation is not supported" when I uncheck configure port. It is checked on a WSD port with my HP Envy in a column.

  • @mayann1414
    @mayann1414 2 года назад +1

    What to do sir if it said on configurated port its said is not supported.

  • @guycarignan2263
    @guycarignan2263 Год назад

    What a luck I had to find this video but most important, what a luck for me that you did this video. Thank you 100 times.

  • @pinacolada2051
    @pinacolada2051 2 года назад +1

    Thank you very much for your knowledge! I added a new port and it’s working just fine.

  • @Kashford60
    @Kashford60 Год назад

    Finally I got my HP printer off Offline easily. Thanks a ton

  • @Carol-zn3ms
    @Carol-zn3ms 2 года назад +1

    Great job sir, I got my printer back online and working. Thanks a million.

  • @spyro8842
    @spyro8842 5 лет назад +19

    I got "This operation is not supported.", reinstall driver fix this problem

    • @negui46togui
      @negui46togui 4 года назад

      thank you I tried every video about this problem and none of them worked and I listened to you and I did what you did and now my printer is back on line you are a genius !!!!! thank you

    • @tardarsauce3355
      @tardarsauce3355 4 года назад

      How do I do that?

    • @spyro8842
      @spyro8842 4 года назад

      @@tardarsauce3355
      1. find out the brand and model of your printer, go to their website and download the driver
      2. uninstall the old driver, reboot computer, and install the one you just downloaded
      if you don't understand what I'm talking about, please find someone has some computer knowledge to help you

  • @paicapital
    @paicapital 5 лет назад +1

    very good work sir! been search for years for this solution.

  •  3 года назад +1

    I tried, and it worked. That exactly what I was looking for. You are the best.

  • @kittypaws4evas
    @kittypaws4evas 2 года назад

    My printer has been offline for ages thank you so much

  • @chedderjayambos2222
    @chedderjayambos2222 2 года назад +1

    Thank you so much your video really helps me... God bless you more.

  • @marielanncangas9708
    @marielanncangas9708 2 года назад

    Thank you so much! I've been looking for tutorial like this to help me fix my printer.. so far this is the one helped me.. huhu

  • @lcowen1948
    @lcowen1948 8 месяцев назад

    Thank you so much but in my case when I clicked on configure port I got this message " An error occurred during port configuration. This operation is not supported. What van I do now? I appreciate your help..

  • @stephenhogg6154
    @stephenhogg6154 Год назад +1

    This is the same advice given on other videos. Unfortunately the 'configure' command isn't allowed for many of us, so no help unfortunately.

  • @rfite9494
    @rfite9494 3 года назад +1

    Thank you, saved my printer.

  • @timmathews5573
    @timmathews5573 4 года назад +8

    What a most helpful video! It instantly fixed an annoying, on-going problem I've been having with a new Lexmark multi-function printer I'd bought recently. Thank you.

    • @MDTechVideos
      @MDTechVideos  4 года назад

      Glad it helped!

    • @GhostChickenTV
      @GhostChickenTV Год назад +1

      @@MDTechVideos When i click on configure port it says operation is not supported

  • @parveenaman6746
    @parveenaman6746 Год назад

    Thanks you very helpful info
    I fixed my printer from offline to online

  • @dekoshastutorials8371
    @dekoshastutorials8371 2 года назад

    I’ve been at this for 30 min and usually I fix it FOLLOWED EVERYTHING AND IT WOEKED 😭😭😭🙏🏽

  • @RoshanZ
    @RoshanZ 2 года назад +1

    You my friend is a genius! Thank you so much

  • @strokervette7327
    @strokervette7327 2 года назад +1

    Man that worked right away, very easy to understand video. Outstanding.

  • @paulmusonda9121
    @paulmusonda9121 2 года назад

    Was very helpful on one computer but not the other
    Thanks alot though

  • @mcgwwide
    @mcgwwide 3 года назад

    it worked !!!! THIS HAD BEEN DIRVING ME CRAZY FOR AGES

  • @lasergiu1415
    @lasergiu1415 3 года назад

    it worked after configuring the ip adress port, thanks

  • @paparipapari2899
    @paparipapari2899 2 года назад

    Excellent and functional, I easily fixed the problem of a colleague's printer.

  • @MatikoxPL
    @MatikoxPL 4 года назад

    I just unchecked this port and it works. Thanks

  • @305Navi
    @305Navi 4 года назад +5

    Thank you, Sir. You're a life saver. Blessings

    • @MDTechVideos
      @MDTechVideos  4 года назад +2

      You're welcome!

    • @amareshm6111
      @amareshm6111 3 года назад

      how to install the offline to online kone 80 printer its very urgent please help me

  • @mariebee3146
    @mariebee3146 5 лет назад +20

    When I went to configure port I got an error message "error occurred during port configuration. This operation is not supported" Now what?

    • @shabrinasalsaabilla4926
      @shabrinasalsaabilla4926 4 года назад

      yeah me too

    • @xx420xxyolo3
      @xx420xxyolo3 4 года назад +1

      @@shabrinasalsaabilla4926 unplug the router and re plug it in and everything should fix itself

  • @arthurherrera9880
    @arthurherrera9880 2 года назад

    saved me alot of money and time thank you gods speed

  • @paulpadmore8275
    @paulpadmore8275 3 года назад +1

    When I try to complete the instructions and configure port, it says this operation is not supported. Would have a fix for this??

  • @daimmahdi8492
    @daimmahdi8492 Год назад

    great dear... i solved my printer problem . thanx dear. carry on for videos like this... God bless you.

  • @vivianc5217
    @vivianc5217 2 года назад +4

    Perfectly clear and super helpful instructions!!!! Thank you!!!! I applied at work.

  • @1976kookiemama
    @1976kookiemama 2 года назад +1

    I followed your instructions, but when I click on the configure port, I get an error message stating that "An error occurred during port configuration. This operation is not supported." Any suggestions? Thank you for sharing. I was so hopeful. Printer was working perfectly fine yesterday. Now my laptop is telling me that it's offline, but it's not a wireless printer. My printer is an HP LaserJet 2055dn.

    • @dhanya07
      @dhanya07 2 года назад

      I am also facing this issue, but my printer is an HP Inktank wireless 410 series

  • @tateannasmith3105
    @tateannasmith3105 5 месяцев назад

    Finally a video that helped cause this was pissing me tf off

  • @qtusa
    @qtusa 5 лет назад +11

    Your video is great but when I got to the part to click on configure port I got this message: An error occurred during port configuration. This operation is not supported. Now what???? HELP

    • @nattxyz
      @nattxyz 4 года назад

      same. :/

    • @meosha070smith7
      @meosha070smith7 2 года назад

      Video is great. Once I got to the configure port an error popped up

  • @skinner1961
    @skinner1961 4 года назад +2

    Hi, i have been doing the step by step in your video and when it comes to configure port i am getting a msg saying "no item to be set for this port...what am i doing wrong?

  • @samishinee-girl3942
    @samishinee-girl3942 2 года назад

    My ts3300 worked fine till last night then as I printed it suddenly stopped and says E-01 error and says it still can be used for "non-printing"
    I can't get it to come back online and it keeps saying to contact epson tech support. So...even though this may be directed to canon, the epson isn't too different is it?
    Just saying it's weird that it worked perfectly then now refuses to do anything. I have no internet at my home, so to hook it up we had to find Wi-Fi of some sort to turn it on at first. I hope it isn't needed to use web to fix this error too otherwise I'm screwed. I don't even know what to look for to fix it even if I had web

  • @davidqi8073
    @davidqi8073 2 года назад

    Awsome, just simple click and bring the pre configured printer back online

  • @hasnaanid1288
    @hasnaanid1288 2 года назад +1

    Thank you so much for your helpful vidéo it’s simple clear and effective 🎉

  • @kingjo_8769
    @kingjo_8769 Год назад

    At work and thos helped me alot thank you 🤦🏾‍♀️ thought I broke the printer lol

  • @eurossocial
    @eurossocial 6 лет назад +1

    What I did for my Konica Minolta C353 to Connect again:
    I did what you described in your video.
    But the problem was that the "Wire" connecting the Printing machine and the Router wasn't creating a connection.
    So, 1st) I unplugged the wire and Plug it back again in the router.
    and 2nd) I tick the checkbox ✅ [SNMP Status Enabled] again. and everything was fixed.

  • @shaunvernonkenney
    @shaunvernonkenney 5 лет назад +1

    Game changer. MUCH THANKS.

  • @ChaudhryRajinderNijjharJatt
    @ChaudhryRajinderNijjharJatt 4 года назад

    Hi,
    I have Brother MFC490CW printer on Win 10 PC and it stopped printing all of a sudden. May be some updates caused a problem. I can print copies, scan but cannot print from my computer.
    I followed your instructions but it won't let me open Port configuration box. Error comes. Any help you can render? I have put it to my old computer running Win7 Pro.

  • @HollyStratford
    @HollyStratford 6 лет назад +8

    My "Configure Port" button is grayed out - no response. what now?

  • @alekumar
    @alekumar Год назад

    My Canon TR4520 does not allow 'Configure Port', says, 'The operation is not supported'

  • @cortneyoverstreet8130
    @cortneyoverstreet8130 11 месяцев назад

    unfortunately, in the configure port section, I'm not able to click and get an error message that the function is not supported. Was hoping I could follow these steps but can't! :(

  • @Naniizar
    @Naniizar Год назад

    can you make this tutorial for a usb cable printer

  • @monicaosessaurit667
    @monicaosessaurit667 6 лет назад +20

    Hi, when I clic on Configure Port, it says that an error occurred during the port configuration. What shoud I do?

  • @Torvic003
    @Torvic003 5 лет назад +2

    You sir gained a new sub today, thank you.

  • @conniegreen8341
    @conniegreen8341 2 года назад

    I got all the way to configure port and it would not all. the pop up message said An error occurred during port configuration. Operation could not be completed.

  • @brofarez
    @brofarez 7 дней назад

    Thank you very much sir.. u save my day

  • @colbyraff
    @colbyraff 2 года назад +1

    I appreciate the video, I don't usually comment but you fixed my error so thank you. why did disabling the SNMP bring my printer back online. it is a Ricoh Aficio MP C2050.

  • @adilshingre5943
    @adilshingre5943 Год назад

    Hello Sir, can you please teach us how to fix like urctcbase.dll, ntdl.dll, crnprnt.dll,cdrfnt.dll all this error, and what's to any software get while giving print command.

  • @NaturalbeautycareUkSkincare
    @NaturalbeautycareUkSkincare 6 лет назад

    Oh brother. My printer has been playing up for weeks. Sorted. Thank you!!!

  • @rebeccahempe5144
    @rebeccahempe5144 Год назад

    Followed up to - Configure Port is not highlighted.
    Any suggestions?

  • @pedrovision6987
    @pedrovision6987 9 месяцев назад

    THANK YOU. Incredible...just...THANK YOU!!!!!!!!!!!!!!!!!

  • @umasankariunnikannan1011
    @umasankariunnikannan1011 23 дня назад

    I have BPOS THERMAL printer and i followed through everything its showing error why?

  • @adhithyasureshkumar8128
    @adhithyasureshkumar8128 2 года назад

    It resolves my problem... thank you bro...

  • @LoveYourNeighbor2
    @LoveYourNeighbor2 4 года назад

    This worked! Saved me from going crazy. Thanks

  • @tejaldamania153
    @tejaldamania153 2 года назад

    my layout looks a bit different when I open the printers and scanners, its vertical, and i when i click configure port, it says "An error occured during port configuration, operation not supported"
    Can you please help? Thanks.

  • @IgorTravelsTheWorld
    @IgorTravelsTheWorld Год назад

    Can I do the same for mac?