Volaris annual pass is it worth it? 2023 | How not to get screwed by Volaris

Поделиться
HTML-код
  • Опубликовано: 21 окт 2023
  • We purchased the Volaris Annual pass and in today’s video we are going to describe what it is, our thoughts on whether or not it is worth it, and a CRAZY STORY about THE DRAMA THAT HAPPENED ON OUR first time using it, and make sure you stick around to the end because we will also share some tips for you to get the most out of it if you ARE going to buy it or have it already.
    I want to make this clear: This is NOT a sponsored video. Volaris is not paying us to talk about them; so what we are about to say is influenced only by our own experiences. And that we are making this video to serve as a resource for you fellow travelers, especially if you are a frequent traveler between the US and Mexico and throughout Mexico.
    What is the Volaris Annual Pass
    This is NOT the V pass, which includes 1 free flight per month with membership, this is an ANNUAL PASS where you pay the annual fee up front and can fly as much as you want to wherever Volaris flies to.
    Here are the catches:
    You still have to pay taxes and airport fees. (You must cover the TUA and taxes on every flight booked with Volaris Annual Pass.)
    Your flights do not include carry-on or checked baggage, only one personal item.
    You can only book ONE WAY direct flights without connections..
    For domestic flights you can book 24 hours prior to departure.
    For international flights you can book 3 days prior to departure.
    So how much did we pay for this? $350 per person during an early bird promotion but if we were to get it now, it would cost $500 usd per person for the year.
    We look forward to reading your thoughts and comments! If you enjoyed this video and want to see this channel grow, don’t forget to LIKE, SUBSCRIBE and TAP THE BELL 🔔 to turn on the notifications for our channel!
    Share our channel with a friend
    / eatbailatravel
    Shop our merch!
    eatbailatravel.myshopify.com/
    -----------------------------------------------------------------------------------------
    If you’d like to support our content, you can contribute to our TIP JAR
    Paypal.me/eatbailatravel
    or you can buy us a “coffee” at
    ☕️☕️☕️
    buymeacoffee.com/eatbailatravel
    OR!
    JOIN OUR PATREON COMMUNITY
    / eatbailatravel
    -----------------------------------------------------------------------------------------
    Follow us on…
    📣Tik Tok @eatbailatravel
    📣Instagram
    / eatbailatravel
    📣Facebook
    / eatbailatravel
    📣Twitter / X / Threads @eatbailatravel
    For music/sound effects used in this video, Check out Epidemic Sound:
    www.epidemicsound.com/referra...
    -----------------------------------------------------------------------------------------
    travel mexico,mexican airlines,cdmx,ciudad de mexico,Volaris annual pass,Customer service in Mexico,eat baila travel,volaris,aeropuerto cdmx,cdmx airport,eat baila travel cdmx,viajar con volaris,viajar en avión,equipaje de mano volaris,travel mexico city,pase anual,travel mexico vlog,travel mexico cheap,travel mexico 2023

Комментарии • 365

  • @cmo670
    @cmo670 7 месяцев назад +28

    ✈️ that was lovely of you to help the woman’s and her son! Volaris can definitely be a pain. IDK why, but we keep going back to them when we fly to Mexico from Tijuana. We’re fortunate enough to not have had an awful experience with them yet.

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад +4

      they have essential routes more often than other airlines and well they are often the most affordable option but then they feel like they have the right to screw you. It sucks. I hope you never experience what we did!

  • @user-hd6iw8mf4x
    @user-hd6iw8mf4x 4 месяца назад +6

    I was doing research on the airline and came across your video. Thank you for sharing your story!!

    • @EatBailaTravel
      @EatBailaTravel  4 месяца назад +1

      Good on you for doing research! Happy travels ✈️

  • @betty3.14
    @betty3.14 7 месяцев назад +5

    You both have huge hearts! You stood up for yourselves and others, that's very admirable! Wishing you the best!

  • @user-hu7qu9is7j
    @user-hu7qu9is7j 7 месяцев назад +12

    Hola hola fue un gusto conocerlos son muy lindas personas!! Gracias por hospedarnos en su departamento el día que perdimos el vuelo Mex- Cancún por la misma situación.

  • @allo4333
    @allo4333 7 месяцев назад +5

    I dislike Volaris because of all that you mentioned and am surprised they aren’t being investigated.
    Kuddos to both of you for taking care of the woman & her son. You were her angels on Earth ❤

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад +1

      I wonder what we can do to have them investigated? 🤔 after all this I'm honestly willing to do more to make real changes to their operation. And thanks for the kuddos, but honestly that woman could have been my mom or tía..

  • @BeeBee-Berrie
    @BeeBee-Berrie 7 месяцев назад +7

    🛩️❌⚠️‼️ Loved the reenactment!! Perfect way to tell the story 😃👍

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад +1

      Glad you enjoyed it! We had fun re-enacting lol

  • @michellecronk5396
    @michellecronk5396 7 месяцев назад +3

    ✈️ love you two!! How lovely of you to give that family a beautiful experience and thank you for the Volaris pass pros & cons. Very helpful😘♥️

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад +1

      I'm sure others would have done the same! If it was my mom, I'd be thankful to whomever looked after her.

    • @michellecronk5396
      @michellecronk5396 7 месяцев назад +1

      @EatBailaTravel Claro! My best friend in NYC recently had a perfect stranger take her and her 2 cats in for the night in an epic Airbnb fail. I was so grateful!

  • @cruzelenagamboa2940
    @cruzelenagamboa2940 7 месяцев назад +5

    Very nice that you guys helped the lady and the other passengers. ✈️

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад +1

      We were a team! If felt so good to be united imagine how much more we can do together. Saludos!

  • @EatBailaTravel
    @EatBailaTravel  7 месяцев назад +1

    Don't forget to:
    ✨Hit the LIKE button 👍
    ✨Leave a COMMENT 💭
    ✨SHARE this video 🤗
    If you want to show us some extra love:
    ✨Tip jar via PayPal.me/eatbailatravel
    ✨Join us over on Patreon! www.patreon.com/eatbailatravel
    ✨Check out our STORE! eatbailatravel.myshopify.com/@EatBailaTravel
    Use discount code "EBT10!" for 10% off your first purchase! 🛍🥳

  • @janice1910
    @janice1910 16 дней назад

    Thanks. Info was very helpful

  • @mexicana4306
    @mexicana4306 7 месяцев назад +6

    That’s a terrible experience at CDMX. Thanks for sharing. On a positive note, I have the Volaris annual pass and I’ve used it 4 times already. Flying international and haven’t had any bad issues with it. Cheers to you guys

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад

      and I hope it continues that way for you! And then for us 😅

  • @ThomasDeClerck-qs6hk
    @ThomasDeClerck-qs6hk Месяц назад +1

    Thank you for this video… I will be using this to file my complaint with Volaris and as prove to my credit card company that the problems I’ve been having with Volaris are real, accurate and not made up!

  • @hugh261
    @hugh261 3 месяца назад +4

    Thank you for saving me from the Volaris scam.

  • @user-xm2tc8yw1k
    @user-xm2tc8yw1k 6 месяцев назад +2

    So glad I found that this page!

  • @ceciceci4126
    @ceciceci4126 7 месяцев назад +3

    It is generous of both of you to have offered this family your hospitality ❤

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад

      we would have hoped the same if it was our mom out there in need ❤️

  • @jessinmexico
    @jessinmexico 7 месяцев назад +4

    Aww I love that you were able to help that mom with her son. Crappy situation but at least it had a happy ending :)

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад +1

      yea, after all that rage finally settled, we were able to enjoy the evening together, which I'm thankful for 🫶🏽

  • @jakelopez1412
    @jakelopez1412 7 месяцев назад +2

    Thank you for a great story and not giving up. ✈❌

  • @ForTheRoadTravels
    @ForTheRoadTravels 7 месяцев назад +7

    This stroy had me hooked all the way till the end 👀💀 So glad you guys stood your ground - just like you said, it seems a little too convenient that they now need to charge penalties 😑 That mom is so lucky to have met you two, I couldn't imagine how stressed out she must have been 😢 Great video guys 👏 And I LOVE your shirt Jenny 😍🇲🇽

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад

      haha glad you enjoyed the video! we enjoyed the reenacting 😅 and we would have wanted someone to take care of our mom if it was her in that situation, too. I love my shirt too 🤗 got it in Veracruz

  • @roxyjuarez3564
    @roxyjuarez3564 7 месяцев назад +1

    IM GLAD YOU GUYS STOOD YOUR GROUND!

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад +1

      Thanks! I'm glad we did, too. We can't be letting these corporate bullies getaway with this.

  • @elyclave7
    @elyclave7 15 дней назад +1

    Thank you guys ✈️

    • @EatBailaTravel
      @EatBailaTravel  13 дней назад

      We feel a little better about the situation now we have learned the in and outs on the volaris annual pass.

  • @PlanFree
    @PlanFree 7 месяцев назад +2

    ✈❌ Watched it all the way to the end, and let the adds play.😉 We appreciate You(tubers) sharing a real life experience-it's refreshing.🥂

    • @EatBailaTravel
      @EatBailaTravel  5 месяцев назад +1

      It's the only way to not mislead people!

  • @TheTwoTravelersInMexico
    @TheTwoTravelersInMexico 7 месяцев назад +1

    ✈Great info. I watched to the end. -Marc

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад

      Thanks, Marc! Saludos to you and Paulette

  • @andredewar4619
    @andredewar4619 7 месяцев назад

    Great episode

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад

      👍🏽👍🏽 thanks for watching! Have a great rest of your Sunday 😊

  • @CigarAttache
    @CigarAttache 7 месяцев назад

    great episode! The role playing was hilarious 🤣🤣🤣

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад

      We had fun with the role playing haha 😆

  • @germanramos2068
    @germanramos2068 7 месяцев назад +2

    Yooo. I like yalls videos. Los acabo de descubrir. siganle echando ganas and yes I want to move to mexico too

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад +1

      Hey welcome to the channel! ☺️ let’s chase that Mexican dream 🇲🇽

  • @albertkuan95
    @albertkuan95 7 месяцев назад +4

    The whole country depends on these two ULCC's VOI and VIV. I've had some awful experiences as well as some good ones. You will find VIV always has shorter lines than VOI, except in Monterrey where they are the hometown carrier. Best thing you can do is document everything from taking screenshots, recording videos and even purchasing with a US credit card (fast, better customer service and easy return of bad payments). You did a great job standing up and knowing your rights, but this is Mexico and I'm not sure how useful PROFECO is. The airline is also expanding its network really soon as it has achieved FAA category 1 and they are hiring pilots, flight attendants and ground staff much faster with less requirements. So count on customer service standards going down. This airline knows its power in Mexico and there is no incentive to improve. The revived Meixcana sounds like a savior, but its network and fleet is too small to compete. Great video exposing this airline! I am an aviation journalist covering LatAm and I will definitely reach out to you guys again. Saludos!

  • @EstebanRodriguez-mj7ep
    @EstebanRodriguez-mj7ep 7 месяцев назад +5

    Smug Kevin is a good fit. I need to see more of his acting in this channel lol
    My parents got the annual pass, we used it once already and are booking again this week.
    Hopefully they will be 2/2 in good experiences.

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад

      I hope so, too!! changuitos que no se pasen de verg 🤞🏽 lol y el Kevin se lució en este video verdad

  • @christopherarkills8912
    @christopherarkills8912 7 месяцев назад +2

    More confirmation that you two are the nicest people. Your rooftop looks great! I am going to make sure I stay on Jenny’s good side!

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад

      haha good idea, Chris! 😈🤗🫶🏽

  • @chrisgris6553
    @chrisgris6553 7 месяцев назад +1

    I have always flew with Volaris and Viva and also never experienced any issues, HOWEVER I know many people that have experienced situations like yours. I am so happy you stood your ground because best believe I would have done the same thing! Good job on advocating for yourself. They cannot take advantage of people. It is crazy.

  • @marthagamboa1740
    @marthagamboa1740 7 месяцев назад +4

    ✈️ please keep us updated on how it continues to go with the pass! Great video!

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад +1

      we will definitely be making another review video once our year is up.. we'll see how it goes in the meantime!

  • @violakat
    @violakat 7 месяцев назад +1

    Thanks!

  • @Xxmayra
    @Xxmayra 7 месяцев назад +1

    Great informational video!! I'm supposed to be traveling to Mexico and I'm so lost on booking this flight 😅 I've used volaris YEARS ago and it wasn't complicated from what I recall hopefully it all goes smoothly this tine too but it definitely is more nerve-wracking as I will be traveling with two kids this time. Pray for me lol

  • @faustomichel4419
    @faustomichel4419 7 месяцев назад +1

    Great story

  • @rickytan3362
    @rickytan3362 7 месяцев назад +1

    That was very kind of you guys what you did for that lady and his son..

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад

      We’ve been in that situation a couple of times before the worst one was when we got stuck in Cartagena during covid. The hotel where we stayed took us and we felt so grateful.

    • @rickytan3362
      @rickytan3362 7 месяцев назад

      return good karma 😁@@EatBailaTravel

  • @djmuneko6288
    @djmuneko6288 7 месяцев назад

    Buena información ❤

  • @antoniodominguez3646
    @antoniodominguez3646 4 месяца назад +1

    You guys are extraordinary people. THANK YOU for helping out there other families.
    Thank you so much for sharing your experience with this half-axx airline. You should try Mexicana.
    Saludos from California.

    • @EatBailaTravel
      @EatBailaTravel  4 месяца назад +1

      We can’t stand corporate abuse and these people very well could have been our own families. I do want to try Mexicana actually! Airlines need more competition since they can improve their quality. Thanks for you comment. Saludos!

  • @bmxsundaze
    @bmxsundaze 7 месяцев назад +3

    Jenny, I love the t-shirt you are wearing in this video -- where did you get it?

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад +1

      Gracias! It's a new favorite shirt of mine now. Got it at the Veracruz (puerto) mercado de artesanías

  • @tatiana.lifeinglow
    @tatiana.lifeinglow 4 месяца назад +1

    Thank you for sharing, guys! Indeed frustrating 🤯. So nice of you to help the lady with her son. Keep us posted how the pass worked for you over the year.
    Btw do they speak English? Wonder what if a passenger does not know Spanish enough to be able to argue with them 🤔.

    • @EatBailaTravel
      @EatBailaTravel  4 месяца назад +1

      The Volaris staff based in the US speaks perfect English and the Volaris staff in Mexico City speaks some English though not perfectly. Volaris staff in the rest of Mexico you never know.

  • @titon73
    @titon73 7 месяцев назад +2

    Volaris is affordable but it does add up at the end with you carryon , check in luggage, seat ect… but you guys are awesome to help out the lady and her son.❤

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад

      It was the most positive thing that came from this situation. We enjoyed adopting the family. Saludos tia 🤗

  • @kesia1763
    @kesia1763 7 месяцев назад +1

    Good on you Jenny these big companies do not give a toss & walk over you if they can. Well Kevin what can I say......I peed myself laughing, you make a great airport/airline supervisor!😂 As for looking after that lady & her son sending you big hugs...so beautiful♥

  • @EstebanRodriguez-mj7ep
    @EstebanRodriguez-mj7ep 7 месяцев назад +2

    Jenny from the block brought he heat!!! 💪🏼💪🏼

  • @coralarce9816
    @coralarce9816 7 месяцев назад +3

    We have traveled via Volaris and Viva Aerobus and we have never had any problems. We try to arrive earlier than recommended for both domestic and international problems. We always take into consideration the multitude of people, the size and the layout of the airport, holidays, and other factors that may delay the boarding process. I am glad that everything worked out fine. What I have learned when traveling is that the rules/policies are different in every country and that entitlement in one country may not suffice in another country. This is something I always try to take into consideration.

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад +5

      You’re smart for allowing extra time when flying with these airlines! I admire your respect for potential cultural differences. To me, corporate abuse is distinct from culture.

  • @angelfranco3711
    @angelfranco3711 2 месяца назад +1

    Thank you for FYI 😮

  • @Agustin-jo8mv
    @Agustin-jo8mv 7 месяцев назад +5

    Damn so nice of you guys to help that lady! Also damn that pass sounds sketchy. I see that it might be worth it, but its basically a discounted service that they try to cheat you out of i guess. :(

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад +1

      the pass, in theory, should work great. But it's the staff behind the scenes with shady practices that ruin it

    • @Agustin-jo8mv
      @Agustin-jo8mv 7 месяцев назад +2

      @EatBailaTravel hmm. That could be true. It's a shame though. I thought about getting a similar pass, but decided it left too many unanswered questions. I hope it works out for you guys in the end. The tips provided sound useful!

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад +1

      I’m hoping that we’ll be able to stay one step ahead of them from now on now that we know what kind of BS they tend to pull. Unless they surprise us with something new 😅

  • @zonacrocone4804
    @zonacrocone4804 7 месяцев назад +4

    Thank you for this interesting video. My conclusion is to avoid that airline. Period. The old rule is still valid: you get what you pay for, and sometimes even less. Usually I fly American or United to Mexico and haven't had any problems yet.

    • @armandovera2304
      @armandovera2304 7 месяцев назад

      I truly agree.

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад +2

      yea, there's also a saying in Spanish "lo barato sale caro" which means essentially the same as what you just said (maybe you speak spanish and already know this saying! 😁)

  • @juanflores1763
    @juanflores1763 7 месяцев назад +1

    I got the pass too on the pre-sale. I've used it alot. I havnt had any issues but I get at the airport 3+ hours ahead of time. My app has issues half the time but since I'm early I get hooked up.

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад

      I'm glad you figured out the hack quickly!! and I hope you're able to continue using it without any hassle

  • @brucetuttle9911
    @brucetuttle9911 Месяц назад +2

    U r right, unfortunately it’s the best way to fly from pvr to tij. Having said that I think someone should sue the heck out of them!😊

  • @socalguy-gw1jr
    @socalguy-gw1jr 7 месяцев назад +1

    Ustedes demuestran ser mejores seres humanos que los de Volaris. It was nice of both of you to help this mom and son after the employees didn’t really care about them. I'm not surprised at all because I just went through something similar with Volaris and Viva Aerobus in Cancun. They show no compassion to customers and not even willing to help find other options. Sorry you both had to deal with this drama.

  • @armandovera2304
    @armandovera2304 7 месяцев назад +4

    I had an awful experience with Volaris in 2019. I had a flight from Tijuana to CDMX with a connection in Monterey. The flight was delayed for hours. The worst part is that Valaris couldn't give any information when the flight would resume.
    If you want to avoid headaches and incompetence, the pass isn't worth it.

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад

      they have such little respect for people...

  • @rjimenez4137
    @rjimenez4137 4 месяца назад +1

    So glad you didn’t let them get away with ripping you off. Question, are you able to add luggage and select a seat with the annual pass? Thank you

    • @EatBailaTravel
      @EatBailaTravel  4 месяца назад +1

      Yes you are able to do add a luggage and select your seat as an annual pass member 👍🏽

  • @mdrejhon
    @mdrejhon Месяц назад

    I have the pass and am satisfied with it. It's much better for GDL residents because GDL's airport is much more efficient than MEX's airport. Still easy to make my gate even if I arrive at the GDL airport only 45 minutes prior, as long as I checked in online via the app. Amazing I can go from curb to gate in reliably 10 minutes flat, GDL is (relatively) efficient in comparison, especially if I use the less busy northernmost security entry (the one closest to the roundabout). My average is arriving 1 hour prior. GDL is also a major Volaris hub, and is probably the best big airport in Mexico for annual pass holders, which also makes it good for gringos & digital nomads of Ajijic & Lake Chapala & Guadalajara, in addition to locals who fly often. The satisfaction rating of the pass is much higher for GDL users than for MEX users.

  • @djmuneko6288
    @djmuneko6288 7 месяцев назад

    Y muy buen Video

  • @stevegfromnc3482
    @stevegfromnc3482 7 месяцев назад +3

    ✈️ 🛩 I looked into Frontier's passes a while ago. They have similar conditions, but the one you really have to watch out for is automatic renewal usually at double the price they sucked you in with at the start. You have to make sure you go in and turn that off. In this case you might want to make sure you use a credit card instead of a debit card so you can challenge it that way in you have to.

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад +2

      😧 thanks for mentioning the automatic renewal! Gotta watch out for that for sure

  • @hannahjuarez8887
    @hannahjuarez8887 7 месяцев назад +1

    Wow…. This videos makes me think of our trip to Guanajuato a couple years ago with vivo aerobus. 🤦🏻‍♀️
    We spent a night in Mexico City airport. It was rough… and very cold lol

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад

      VivaAerobus is another one on our shit list!

  • @laura3619
    @laura3619 7 месяцев назад +1

    I just would like to say that this happens evewhere,last week my son got 1 hr early to the airport here in the USA,it took a long time to get to check in,and he lost his plane.
    Of course they told him that it was his fault for not being there earlier!!
    He fought for his $$ or to get a new ticket....speak up people!!
    Thanks for sharing.
    ❤🙏

  • @QBPassportFlexin
    @QBPassportFlexin 3 месяца назад

    Hey guys, thank you so much for making this video! I had got the v-pass round trip and was thinking about canceling that membership for the v-pass. After watching this video, I will stick with the v-pass! The major deal breaker is you can only book flights 24 hours in advance. That is a major deal breaker because Volaris is known to overbook flights! Especially places such as Cancun.

    • @EatBailaTravel
      @EatBailaTravel  3 месяца назад

      Yep and that’s exactly what happened to us in this video. They overbooked a flight and shut down check in to control their mess and then tried to screw us.

  • @juanbarcelona3857
    @juanbarcelona3857 7 месяцев назад +1

    Really really appreciate videos like this one
    It is golden.
    They help us navigate mexicos corrupt system

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад

      I'm so glad this is helpful! 🙏🏽 I hope more people will stand up to these corporate bullies after seeing this video.

  • @buttlesschap
    @buttlesschap 7 месяцев назад +1

    Respect

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад

      Respect: a core value not existent in the Volaris handbook 🫢

  • @lugardo
    @lugardo 7 месяцев назад +1

    y'all seriously need to do more drama/chisme story. it's entertaining asl, and you're both good story tellers. Also a little critic, would be nice if y'all engaged with your subscribers/commenters by occasionally liking/replying. You're a small channel but it shows little appreciation and slightly outta touch. do what you want but just my opinion cause I would love to see you guys grow

    • @lugardo
      @lugardo 7 месяцев назад

      Update: just saw some other videos and you guys already do this. Plus i based it off this video posted 4hrs ago 💀💀So nvm 😂My apologies. you guys are doing great 👏

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад

      Hehe all good! We do usually try to respond as quickly as we can, but I'm sick with a cold so I slept in this morning and Kevin is watching the Bears game... LOL

  • @dursonj
    @dursonj 4 месяца назад +1

    So weird I have flown back and forth from CUN to TIJ like 8 times with this pass with no problems and not even pay for my carry on and backpack. I've been living in PDC for 5 years and I'm super flexible when traveling. I'm trying to get my girfriend to come to TIJ tomorrow but there's no flights yet. Thanks for the video!

    • @EatBailaTravel
      @EatBailaTravel  4 месяца назад

      whaaat you got a free carry on using this pass?? Was it automatically added when you booked or did you just show up with your carry on and they didn't say anything? I'm glad you've been able to use it and it's gone well! Hope we can be as lucky as you in the next times we use it 🙏🏽

  • @adrianapaschal6506
    @adrianapaschal6506 5 месяцев назад +1

    Did you have to pay for your backpack? Isn't it considered carry-on? Thank you for your response.

    • @EatBailaTravel
      @EatBailaTravel  5 месяцев назад

      No you do not have pay for your back. We pack it super compact with vacuum sealed bags.

  • @Vancouver_Dan
    @Vancouver_Dan 7 месяцев назад +2

    So did you get to Cancun? And, I would be reluctant to fly out wondering if I could ever get a return ticket (or have to go through the hassle again).

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад

      We did. We had to fly for a quick work trip and be back in Mexico City by Monday. Because we arrived later than planned and had to work, we didn't have time to enjoy the beach, sadly.

  • @cindyk3076
    @cindyk3076 7 месяцев назад +1

    I love your top, Jenny. No, I would not have paid, what BS. Good for you, Jenny, fighting for yourself and the other woman, I would have made a scene if necessary, I don't have the patience for that nonsense. How nice that you let the woman and her son spend the night, you guys are awesome, thanks for sharing!

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад +1

      Thanks, Cindy! It's embroidered and in the shape of Mexico 🇲🇽 ❤️ and good, we can't let these corporate bullies hang us out to dry

  • @cachecow
    @cachecow 7 месяцев назад +1

    That's a good deed in the karma bank!
    Tha pass would be great and would be a good deal if you could actually get on a flight.
    For international flights it makes sense, but domestic flights are only @ $70, so I don't see a great savings for the hassle, and it sounds like a guaranteed middle seat.
    Thanks for the heads up! I'll pass on the pass
    I wouldn't pay, I'd just rebook on whatever flight was leaving next to an interesting place that still had seats available (you said flexible!).
    If they bounce you from a flight that's on them, and though they want to charge you for being late to a flight you had a reservation for, they can't charge you to check into another flight within the 24 hour window.

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад +2

      That lady could have been my mom, my aunt...
      and yea, in theory the pass is great, but in practice, they use it as an opportunity to scam people.

  • @beachlife8367
    @beachlife8367 7 месяцев назад +1

    4:04 "This is going to be the counter. I'm going to do a dramatic reenactment. Kevin's going to be the bad guy. It's going to be great." I bust out laughin'! 🤣😂🤣😅😆

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад

      haha I'm glad you liked that part because I was having such a moment!! too much fun with this reenactment lol

  • @marciejade1408
    @marciejade1408 7 месяцев назад +1

    Yup. These are the normal tactics from budget airlines now. I looked into Frontier Airlines annual pass and it’s exactly the same as you said of Volaris. I bought a $40 ticket and THEY cancelled the flight and charged me $100 rebook fee for this. Had to pay as I was stuck and needed to get home. I wouldn’t bother with Volaris annual pass as I feel as long as it’s off season you are only paying the taxes and airport fees anyways and if it was during the season they will have limited, if any, flights available.

    • @EatBailaTravel
      @EatBailaTravel  3 месяца назад

      They’re jerks. They abuse as much as they legally can and with a smirk on their face 😏

  • @AliciaHawkins4
    @AliciaHawkins4 7 месяцев назад +5

    Thanks for the break down on the Volaris Pass! It was hugely helpful to know. After my experience with the " Volaris travel voucher aka coupon" I wouldn't pay for any additional products they offer for the examples and experiences that you shared - tech issues, additional fees, non-existent customer service, and predatory fees, etc. As much as a love a deal, have y'all been able to use the pass since then? How has it worked out for you both after this incident? Lastly, that was incredibly amazing that you banded together to collectively advocate so no passenger was left behind!

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад +1

      We haven't tried to use it since. Well, except for buying another trip back to Mexico City 24 hours later. That went fine. This incident was a couple of weeks ago. And we will continue to use it but now more cautiously knowing how low they're willing to go when it comes to customer service, we'll be prepared for the worst.

  • @omgbigo
    @omgbigo 7 месяцев назад +1

    I love your blouse, where can I get one for my wife’s bday

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад

      Ah, well, I bought it at a market in the port of Veracruz

  • @beachlife8367
    @beachlife8367 7 месяцев назад +1

    You briefly mentioned Viva Aerobus. Would you elaborate? I have a ticket with them from QRO to Cancun in November. It was not through any special program offering, that I'm aware of.

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад +1

      VivaAerobus is another budget airline that has shady tendencies. We have stories with them, too. Kevin's parents paid a flight from Chicago to Puerto Escondido last year, with a layover in CDMX. They paid $100 usd for their luggage (ridiculously high). The luggage didn't make it to PE, only to Mexico City. They claimed that the $100 fee was only for the first leg of their trip and that they'd need to pay ANOTHER $100 to get the luggage brought to them to their final destination. Kevin fought that one like hell. We got them to ship the luggage to PE from Mexico City after lots of arguing and slipping the Viva attendant $500 mxn pesos. It was a mess when they were going to fly home as well. We called the airline the day before departure to make sure their luggage was included with their flight. Viva rep on the phone assures us it's included. We get to the airport and they try charging $100 usd AGAIN! We call the Viva rep again and they ask us to pass the phone to the attendant at the airport and the attendant refuses to take the call. It was a MESS.

    • @beachlife8367
      @beachlife8367 7 месяцев назад +1

      @@EatBailaTravel Good to know! Wow! OKAY. Thank you!

  • @vanessaaguayo2314
    @vanessaaguayo2314 7 месяцев назад +1

    Here for the drama lol love y’all 🩷 Great job for no dejándose!!

  • @chasingtheAmericanDream
    @chasingtheAmericanDream День назад

    How do you add the checked baggage using the Volaris Annual Pass? Or where do you do that?

  • @uwaifoobanor1670
    @uwaifoobanor1670 7 месяцев назад

    Thank you for this video. I have a girlfriend in Guadalajara and I'm thinking of buying the pass. Is it a good idea to buy it?

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад

      It’s a good idea in theory, but in practice, there’s no guarantee you’ll be able to actually reap the benefits because of their scammy habits. We had an unfortunate (but COMMON) occurrence but others have had more smooth experiences so far. As long as you understand that, purchase at your own risk!

  • @martbright
    @martbright 7 месяцев назад +1

    I wish I could say I am shocked at your experience, but... last time I took Volaris I was at the airport more than 2 hours ahead and was the last one onboard. The lines are always crazy long and the airport in CDMX is super confusing. The signage is terrible. You were so kind to help the woman from Puebla and her son! I think I will pass on this Volaris deal 😉

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад

      You are wise to pass on this 😉😄 thanks for your comment!

  • @LocaldudeCA
    @LocaldudeCA 7 месяцев назад +1

    viva did this to us in February and yep they DGAF. I paid to rebook the next day.

  • @LuisGonzalez-tr7os
    @LuisGonzalez-tr7os 7 месяцев назад +1

    A couple years ago when I lived in Cali, I had the Vclub cuz I would often buy $200 trips to Costa Rica. Never had an issue there and customer service was great.
    Whenever I use Voalris to Mexico and back to Chicago, I get a crappy experience almost every time.
    This last time I was charged an additional $50 using the Volaris annual pass that I noticed on my statement later. After multiple phone calls, I gave up trying to fight it.

    • @3x157
      @3x157 7 месяцев назад +3

      Guadalajara is crappy service and when I fly out of L. A is always decent. Just in Mexico, they get attitude. I actually just had my last flight with them. Only because it was booked months in advance. I'm just going to pay extra and actually fly with an American airline.

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад +1

      That stinks. I am going to write complaints every chance I get (and where appropriate, not that I'm going to make stuff up). They are fine sometimes, but assholes most of the time.

  • @tabacum2
    @tabacum2 7 месяцев назад +1

    I keep hearing these horror stories about Volaris so I prepare for the worst, but so far we have had nothing but good experiences. They even gave us vouchers allowing us to rebook for free when we had to reschedule a return flight due to a medical issue, despite having bought the cheapest non-refundable tickets (they were probably happy to resell our seats for more than we paid). Meanwhile we have experienced problems with every US carrier we have flown in recent years. At least the US carriers pay YOU if they overbook!

  • @novelero03
    @novelero03 4 месяца назад +1

    I would have gone torpedo Karen on them and thrown Better Business Bureau lingo and god knows what else to scare the crap out of them! Due to my profession, it is not convenient for me to get the annual pass, but this is all great information to know. Thank you for the video! :) Saludos from a traveler that can only take Volaris since they are the only ones that fly direct from Chicago to Morelia.

    • @EatBailaTravel
      @EatBailaTravel  4 месяца назад +2

      😅😅 well, I did my best to give them whatever version of Karen I could lol
      and, that's how they get us.. when there are no other options 🥲

  • @Pedro-Toro
    @Pedro-Toro 5 месяцев назад +1

    Me la pienzo con estos de Volaris.

  • @jh3tskibrave939
    @jh3tskibrave939 2 месяца назад +1

    OMG 😳 now I am scared for our flight this coming July 😖😖😖

    • @EatBailaTravel
      @EatBailaTravel  2 месяца назад

      You’ll be fine! Make sure to check in as soon as it’s available

  • @dinoolivas6212
    @dinoolivas6212 4 месяца назад +1

    I had a totally different experience when I missed one flight last September. I was traveling from tijuana to cancun. I forgot to check in and didn't remember about it till I was heading to the airport. Unfortunately I had no data. When I got to the airport it was too late to check in. I eventually went to the desk and they rebooked me on the next flight without charging me. I was surprised, expecting that I was going to pay something. Nope. Just handed me the new ticket and off I went. I do speak Spanish and try to make them laugh so I don't know if that had anything to do with it.

    • @EatBailaTravel
      @EatBailaTravel  4 месяца назад +1

      I’m glad to hear you had a positive experience! It must really depend on who you get and yea I agree that speaking Spanish makes a difference.

  • @Irvg1
    @Irvg1 5 месяцев назад +1

    Waao such a nightmare! I was in the same situation, I booked one night before and in front of the desk they told me that the fly was oversold but the difference is that they booked for me another fly to the same day and gave me a coupon with 6000 mxn for the inconveniences

  • @scottscott7395
    @scottscott7395 7 месяцев назад +2

    I’m sorry that happened it’s horrible. That happens a lot. We had the same problem and had bought front seats for my disable 85 year mom and didn’t awarded our paid front seats and sent my mom and me to the back of the plane in separate seats my mom needed assistance. After fighting for about three months to get the refund. They gave my mom a 63 dollar voucher to her name good for 30 days. My mom couldn’t use that voucher and couldn’t change it to my name even though I booked and paid for the tickets 🤬😡

    • @rosaritomex4223
      @rosaritomex4223 7 месяцев назад

      You should had dispute the charge with your credit card company consumer credit act law.

    • @tivsma
      @tivsma 7 месяцев назад

      Sorry to hear this, they really are just scammers. We've been ripped off by them like this too, I hope they get held accountable someday soon.

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад

      WOW. That's horrible. They really do NOT care about people as human beings. I'm to believe they really couldn't honor a paid seat for a disabled elderly woman? That's just BS.

  • @edwinayala6145
    @edwinayala6145 7 месяцев назад +2

    Bring back Aero Mexicana ! ✈️ definitely not gonna buy the annual membership. Not worth the headaches. Thanks Jen & Kev!

    • @jetlag737
      @jetlag737 7 месяцев назад +2

      Mexicana had its issues too.

    • @edwinayala6145
      @edwinayala6145 7 месяцев назад +1

      Hijole! Estamos fregados entonces

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад +2

      😅 ay ay ay.. if only there was some basic human decency with these airlines

  • @miraculousbrapink
    @miraculousbrapink 7 месяцев назад

    volaris se pasa great video amigis

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад

      Honestly. Terrible what they do just because they can get away with it. Gracias, que tengas feliz domingo! 🤗❣️

  • @lih-fk8by
    @lih-fk8by 7 месяцев назад +1

    Thank you for the useful information, as for me I will choose to not patronage Volaris at all, I do not like companies that try to screw their customers

  • @miguelaguilar7082
    @miguelaguilar7082 4 месяца назад +1

    Have you tried new airline Mexicana? They say is supposedly cheaper and more convenient.

    • @EatBailaTravel
      @EatBailaTravel  4 месяца назад +1

      Not yet! But we will try at some point. Will be interesting to see. Airlines need more competition to improve their quality. At least that’s what I hope happens.

  • @cuchanu
    @cuchanu 7 месяцев назад

    I bought this pass a week ago and haven't found a single flight available either from my city to Guadalajara (the only option from my city) or from Guadalajara to anywhere else. Or anything period! It's possible that flights are limited to dia de los muertos.
    It's a little deceptive because if you're not using the pass there are still tickets available to buy, so obviously all seats are not available for the pass.
    Regarding check in. They force you to check in because they want to try to charge you for your baggage if possible. It's not that the app is down.

  • @lizpdx07
    @lizpdx07 7 месяцев назад +2

    Good job not backing down! I would say learn the aviation rules in Mexico. They have to reimburse you when it’s their fault. I got bumped from a flight because they said I didn’t check in online, but I did because they sure did have my money for my extra luggage I was checking (this was Aeromexico, BTW) so they gave my seat to someone else, meanwhile my friend who I was traveling with, who speaks no Spanish had to fly back to CDMX alone, w/o me. I was livid! Made the biggest stink ever and they gave me $400 USD. I lost an entire day though and that is nonrefundable.

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад

      Wow I’m bummed to hear this happened with Aeromexico 😏 lost time is nonrefundable and that’s the worst loss of all

  • @mexicantraveleronabudget1196
    @mexicantraveleronabudget1196 7 месяцев назад

    Fly from fresno to Guadalajara often with no issues at all. Best deal for me so far.

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад

      And I hope it stays that way! 🤞🏽

    • @rosaritomex4223
      @rosaritomex4223 7 месяцев назад

      Volaris in Fresno suck they leave 12am or 2am Tijuana is better.

  • @mike6572693
    @mike6572693 7 месяцев назад +2

    I think I'll pass on getting the pass. I don't need drama in my life.

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад +1

      Not worth the high blood pressure 😏

  • @azchemguylopez2596
    @azchemguylopez2596 7 месяцев назад +1

    Gracias for having a big heart and showing empathy. It says a lot about your character. ❤ To them, we are all expendable because these airlines are only about the money without any consideration for the human side of traveling. Overbooking is the result of unregulated capitalism. Saludos!

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад +2

      Unregulated capitalism (and greed) indeed. 😏

  • @duvantrujillo2325
    @duvantrujillo2325 5 месяцев назад +1

    I am a huge chivas fan and would like to fly over the weekends Seattle to GDL
    And just visit my gma in gdl too on random weekends
    Would this be ideal for me ?
    When you book 72 hours for international flights is it a round trip ?
    Or one way ?
    Since it is a weekend trip,
    Can I book Thursday 2 am
    Trip Seattle to gdl for Friday night departure
    And
    GDL to Seattle Sunday return
    ???
    Thank you for your time ! 😮‍💨🙏🏽

    • @EatBailaTravel
      @EatBailaTravel  5 месяцев назад

      Bookings are always one-way, even for the international flights. Yea, you can book your flight from Seattle to GDL on Thursday at 2am for Friday night departure. If you're going to use it often, it will pay itself off. Just be prepared to deal with their BS.

    • @duvantrujillo2325
      @duvantrujillo2325 4 месяца назад

      Okay so since it’s 3 days
      I would be able to technically look for viaje one way there and then one way back availability before saying green light ?

  • @angelinacruz322
    @angelinacruz322 7 месяцев назад +1

    Volaris airlines always has a card under their sleeves. But it is the most economical, that is why I use it as well. By the way, I looove your shirt! Where can I buy one??

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад +1

      They suck people in with their comparably affordable prices and then sink their teeth into you. 😏
      Got my shirt at the Mercado de artesanías in Veracruz (puerto) 😊

  • @Vancouver_Dan
    @Vancouver_Dan 7 месяцев назад +1

    I noticed that their web site is very glitchy. I had to try several times to purchase tickets to fly from PE to Mexico City in January. Thanks for the heads up about checking in on line (or at the airport). Meanwhile - I am still waiting for my refund from Aero Mar ... which I will never see.

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад

      sigh... well, I hope you get it! They're hoping you forget/give up about it.

  • @vanessagarcia3065
    @vanessagarcia3065 7 месяцев назад

    Omg let’s get to the point 😮

  • @jetlag737
    @jetlag737 7 месяцев назад

    ✈️ I hate them too. They are difficult to work with, but it’s the only nonstop flight from Seattle to Guadalajara.

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад

      They operate a lot of essential routes and take advantage of people 😕

  • @CrissCrux
    @CrissCrux 6 месяцев назад +1

    So you would basically be flying like tier above standby more or less.

    • @EatBailaTravel
      @EatBailaTravel  5 месяцев назад

      Yes, we have used it more often lately and it's not that bad

  • @ovh992
    @ovh992 7 месяцев назад +1

    I took volaris as well I paid regular price. Both the website and app were down when I was trying to board.

    • @EatBailaTravel
      @EatBailaTravel  7 месяцев назад

      Wow, so this really does happen all the time. It’s got to be intentional

    • @ovh992
      @ovh992 7 месяцев назад

      it is an actual scam. I actually took two flights. One from Fresno to Guadalajara and another from Mexico city to Guadalajara. Neither time did the app work. At the hotel or in the airport.

  • @carlosleyvah
    @carlosleyvah 7 месяцев назад +1

    did the 8 people that were not able to check in were annual pass holders?

    • @EatBailaTravel
      @EatBailaTravel  6 месяцев назад

      I don’t know actually. That never came up

  • @tucsonazul
    @tucsonazul 7 месяцев назад

    Fly with the new public air line mexicana, and do a review on it.